My Investment is in TROUBLE - HP repairable laptops

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  • เผยแพร่เมื่อ 7 มิ.ย. 2024
  • Thanks to HP for sponsoring this video! you can learn more about the HP 845 G9 at: bit.ly/3ztZIJp
    For years, there’s been an unfriendly trend of replacing socketed, swappable components like RAM and SSDs for ones that come soldered to the motherboard. Great for keeping device thickness to a minimum, but not so great for reparability. Let’s see what HP did to buck that trend.
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    MUSIC CREDIT
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    Intro: Laszlo - Supernova
    Video Link: • [Electro] - Laszlo - S...
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    CHAPTERS
    ---------------------------------------------------
    0:00 Intro
    1:57 Opening up the laptop
    3:19 The goodies inside
    5:17 Speakers and raving with crabs
    5:31 Removing the battery
    6:57 Removing the fan and headphone jack
    7:38 Ports on the laptop
    8:36 Philips #0 is my friend now
    10:45 Reassembly
    13:00 Conclusion
    13:38 Outro
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ความคิดเห็น • 3.8K

  • @LTAlter8
    @LTAlter8 ปีที่แล้ว +19476

    If framework fails because other brands realized that building a repairable and extensible laptop is just a flat out good idea, then it wouldn't be a failure.

    • @DankoleClouds
      @DankoleClouds ปีที่แล้ว +1845

      It'd be more like failing successfully. The more companies changing up the status quo, the better.

    • @kablink0
      @kablink0 ปีที่แล้ว +1698

      As long as the bigger companies don't run these repairable models juuust long enough to run the smaller guys out of business, then end support, I'm happy.

    • @stcredzero
      @stcredzero ปีที่แล้ว +686

      Unless they just do it long enough to put Framework out of business, then go back to the status quo.

    • @SuperCasino77
      @SuperCasino77 ปีที่แล้ว +130

      I mean they're a business at the end of the day, should they end up getting pushed out by competitors, that is failing.

    • @zimbu_
      @zimbu_ ปีที่แล้ว +72

      That's one way to look at it. But Linus would end up with an investment that turned 225k to 5k or whatever. So not a great success if you look at it that way lol.

  • @the_tiny_Rambo
    @the_tiny_Rambo ปีที่แล้ว +1679

    Repairability is one thing. What Framework has going for it is the upgradability. The fact that you can upgrade your MOBO (and unlike other brands I've actually seen the upgrade exist, not just promised) was a big decider for me.

    • @rubenmartin7759
      @rubenmartin7759 ปีที่แล้ว +52

      Totally agre you can't compare upgrade a motherboard with a new CPU and GPU, or a better battery when tech allow to produce them at laptop cost.
      To just whe sell you any part you need. But Next Gen one will be the same frame but whe allocate the screws different so you have to upgrade the full laptop cause whe need to sell a new screen, new battery, keyboard, frame, SSD, RAM, wifi card, trackpad, charger, packcage...
      To be honest, it's way expensive to change screw layout than design a new motherboard with the same layout, but it's all about e-waste.

    • @2moke2creen
      @2moke2creen ปีที่แล้ว +20

      And upgrade your screen which I didn't hear Linus even mention being removable for the HP.

    • @vocassen
      @vocassen ปีที่แล้ว +31

      @@2moke2creen I did hear that, seems that the display assembly just uses clips

    • @stirnfalte1728
      @stirnfalte1728 ปีที่แล้ว +7

      making the Mainboard upgradable would have other downsides for the Manufaturer, Notebooks get smaller, quieter, more powerfull etc evry Generation, it would slow down inovation to make the Formfactor, Coolingsolution, IO and so on of the Mainboard compatible across Generations. Look at the Framework Notebook compared to a 1040 Elitebook, The HP Notebook is smaller, lighter, quieter, has a bigger battery, much better screen, faster Ram, is convertible, and so on and so on, and its repairable just like the shown 845. Only Downside to the Framework Notebook is the missing SD Card slot, 2.5G Lan Adapter and upgradeable Mainboard.
      Same goes for Gamingnotebooks, Power requirements and IO requirements for the GPU change evry generation. Making the GPU of a Gamingnotebook upgradeable like back in the Days with MXM Modules would make slim and light Gamingnotebooks impossible, Look at the Asus ProArt Studio there is no way to cramp that RTX6000 GPU into a Notebook from years prior... Upgradeable Mainboards in Notebook dont make much sense and will stay a niche

    • @90cat1
      @90cat1 ปีที่แล้ว +3

      @@vocassen clips and some glue

  • @Rick-vm8bl
    @Rick-vm8bl ปีที่แล้ว +687

    Massive props to HP for this. I just hope it isn't a one off.

    • @tyaty
      @tyaty ปีที่แล้ว +39

      No, the whole Probook/EliteBook lineup is like that ever since the mid 2000's. And their Compaq EVO an HP Compaq branded predecessors, alongside of the contemporary Dell Latidude-s, IBM Thinkpads, Fujitsu Lifebooks.
      Framework did not invent the Spanish wax. Their laptop is about upgradable as a Elitebook, their main difference is the open source firmware.

    • @Nalianna
      @Nalianna ปีที่แล้ว +11

      It'll continue til framework folds. then HP will stop caring again.

    • @tyaty
      @tyaty ปีที่แล้ว +39

      @@Nalianna Do you realize that HP Elitebook- s were always that repairable even before Framework was a thing?
      There is a big difference between the mass market HP-s you see in Best Buy and the business class HP-s sold to corporations.

    • @D71219ONE
      @D71219ONE ปีที่แล้ว +13

      @@tyaty Yes, but as a System Admin for the DOJ, they don’t allow us to repair the computers because of their contract and warranty issues.
      Instead, HP contracts repairs out to TERRIBLE companies that almost always replace components incorrectly. They have also cracked the bottom case of EVERY SINGLE Probook laptop they’ve ever repaired since I started there. I literally watch them every time, and they never fail to crack it. It’s almost comical.
      HP has sent their own techs twice since I’ve been here, and they were great; however, it doesn’t make up for the dozens of terrible contracted techs I’ve had.

    • @mrgr
      @mrgr ปีที่แล้ว +9

      Schematics or nothing. Everything else is BS

  • @Juttutin
    @Juttutin ปีที่แล้ว +268

    In 1993ish, I was reviewing vendors PC desktop offerings for a national rollout. We selected HP (over Compaq, IBM, and a couple of others I don't recall) precisely because of their modular design and serviceability. Then they did that whole DEC/Compaq thing and lost their soul. So it tickles my nostalgia to see them rediscovering this part of their corporate ethos!

  • @northantara
    @northantara ปีที่แล้ว +224

    You ever just refresh TH-cam and see a video posted 8 seconds ago? Me neither. Neat.

    • @Dommer75
      @Dommer75 ปีที่แล้ว +1

      Damn...I only saw it at a minute ago

    • @foxinrot
      @foxinrot ปีที่แล้ว +1

      For me it sadly just is 2minutes ago

    • @lukavanrensburg7041
      @lukavanrensburg7041 ปีที่แล้ว

      48 seconds

    • @RIPenemie
      @RIPenemie ปีที่แล้ว

      4min here

    • @Grandwigg
      @Grandwigg ปีที่แล้ว +2

      83 seconds for me. (added it to the queue). Rarely see uploads as they happen.

  • @PeachiPrism
    @PeachiPrism ปีที่แล้ว +1318

    I do love how Linus is committed to repairability by putting his money where his mouth is and then being open to reviewing other options despite it not being in his financial interest. Shows he actually cares.

    • @Ricardoromero4444
      @Ricardoromero4444 ปีที่แล้ว +125

      Well, I think his biggest asset is STILL his credibility and public image. So even if we were consider him a completely selfish actor, we can trust that he'll do honest reviews as that's the brand he's spent years building.

    • @Addeatt
      @Addeatt ปีที่แล้ว +49

      If you ever watch e-waste youtube video's I can completely understand why Linus cares so much. It's pretty sad to see people throwing away tech like its trash, regardless of its age/functionality.

    • @gsk1299
      @gsk1299 ปีที่แล้ว +5

      ...about money

    • @vaismais
      @vaismais ปีที่แล้ว +39

      Also, friendly reminder that this video is *sponsored* and *not a review*. I'm saying this cause you used the word "reviewing" so nobody gets confused.

    • @Alex-zi1nb
      @Alex-zi1nb ปีที่แล้ว +18

      oh its still very much in his financial interest to do a sponsor video for this. even if it was a normal review it still makes sense. he still gets to disclose (and advertise) for framework. and he gets lots of ad revenue. makes no sense to black ball laptop reviews just so other channels can profit

  • @giga-chicken
    @giga-chicken ปีที่แล้ว +100

    If your investment falls apart because other manufacturers suddenly care about repairability then that's a sacrifice I'm willing to make.

    • @jhkcreates8462
      @jhkcreates8462 ปีที่แล้ว +8

      Pretty sure he is too. But tbh having just watched the Framework Next Level Announcement I am somewhat in doubt it has made a dent :D Framework 16 is amazing. Hopefully the build quality won't suck. And Coreboot soon (TM) but that's a hope that might never come true.

  • @ydna
    @ydna ปีที่แล้ว +312

    I'm surprised to see that in-depth set of repair videos from HP. Even somebody who thinks they're just doing it for platitudes has to acknowledge the amount of manpower that goes into that type of production (not to mention the parts sales, manuals, etc). Hopefully it continues because more items trying to compete with the underdog Framework only helps us as buyers

    • @demospolsion6539
      @demospolsion6539 ปีที่แล้ว +17

      They’ve actually had those videos for a long time. Years ago I upgraded an ssd in my $1000 gaming laptop with one of those HP made guides

    • @blaynestaleypro
      @blaynestaleypro ปีที่แล้ว +5

      Linus is doing a disservice by promoting philips screws. They are literal trash. They strip too easily. Torx is way better. Just get a torx bit/screw driver, problem solved.

    • @this_is_japes7409
      @this_is_japes7409 ปีที่แล้ว +3

      the executives maybe doing it solely for platitudes and virtue signalling, but likely not the engineers and people actually working and putting in effort.

    • @AkouviAmouzouviAba
      @AkouviAmouzouviAba ปีที่แล้ว +4

      @@blaynestaleypro Phillips is a easier thing for people to reach for; everyone had one in their homes

    • @ereder1476
      @ereder1476 ปีที่แล้ว

      no part are being sold though... it's just a from. part in stock are 0. trying to contact them to ask them to get some part lead to "no technician are currently available"

  • @CarbonPanther
    @CarbonPanther ปีที่แล้ว +302

    Time is a flat circle when companies like HP _return_ to offer reparability.
    2009 was a time in which basically all business laptops came with detailed disassembly guides until they chose the way of the clips & glue...
    What i'm trying to say is, i hope we stay with reparability this time, and don't resort to the same situation we're in right now in 10 years time.

    • @oumu
      @oumu ปีที่แล้ว +8

      Like you said, time is a flat circle. They'll resort to it again. I just hope we still have options by then.

    • @rodryguezzz
      @rodryguezzz ปีที่แล้ว +3

      Yeah I even upgraded the cpu of my old 2009 laptop a few years ago. It took almost 0 effort. Nowadays everything has to be soldered.

    • @ninjanolen4932
      @ninjanolen4932 ปีที่แล้ว +2

      @@rodryguezzz I remember swapping the cpu from celeron to pentium and 2gb of ram in my old xp gateway laptop

    • @betawolfhd
      @betawolfhd ปีที่แล้ว +2

      And it won't be long until they go back to throw it away and replace it. I fear most of these company changes are simply to alleviate pressure to their bottom line. And consumers not replacing whole equipment is bad for the bottom line. Even worse they may put such privilege behind a subscription wall. I'm happy to see the change, but I'm very weary what lies ahead

    • @haste953
      @haste953 ปีที่แล้ว

      lol apple happened

  • @Redbikemaster
    @Redbikemaster ปีที่แล้ว +1919

    Hopefully this repairability continues to catch on

    • @Cz82
      @Cz82 ปีที่แล้ว +21

      Framework and Steam Deck, now HP

    • @utfigyii5987
      @utfigyii5987 ปีที่แล้ว +78

      And then apple joins in with the world's first user repairable laptop ever in the world.

    • @el_de_el_loquendo9855
      @el_de_el_loquendo9855 ปีที่แล้ว

      @@utfigyii5987 XD

    • @Venskii
      @Venskii ปีที่แล้ว +4

      @@utfigyii5987 haha yeah I'd almost be willing to bet

    • @tvthecat
      @tvthecat ปีที่แล้ว +10

      @@utfigyii5987 And then Jesus Christ rises with Optimus Prime by his side.

  • @syntheziz3120
    @syntheziz3120 ปีที่แล้ว +23

    The framework still seems wayy more user friendly

  • @haydenw8691
    @haydenw8691 ปีที่แล้ว +32

    Things like the captive screws were already a thing from their 840 G5 onwards (got lots of them deployed where I work). Daughter boards for all ports is a step forward and also how some Toshiba laptops used to be built last decade.

    • @ColinRowlands
      @ColinRowlands ปีที่แล้ว

      They did mention that in the video didn't they, I remember them including the image of that stack of HP laptops that is referring back to a previous video.

    • @blaynestaleypro
      @blaynestaleypro ปีที่แล้ว +1

      philips screws are trash. They strip easily. My old macbook pro has philips that are nearly all stripped. Torx is much better.

    • @Darksteel165
      @Darksteel165 ปีที่แล้ว +1

      @@blaynestaleypro You only strip screws that small if you use the wrong size bit or poor quality screws. On smaller screws its easier to strip out torx

    • @blaynestaleypro
      @blaynestaleypro ปีที่แล้ว +1

      @@Darksteel165 nope. torx is better all the time. Every time.

  • @korbiniktrife3067
    @korbiniktrife3067 ปีที่แล้ว +319

    I used to work in the warehouse that repaired HP laptops when customers would send the unit back under warranty. Just from looking at it, this model is a definite improvement over older HP designs. Glad to see this change over some of the horrible designs I had to take apart.

    • @Carbon_
      @Carbon_ ปีที่แล้ว +2

      I had to change the keyboard on my pavillion laptop, it was a nightmare

    • @malloot9224
      @malloot9224 ปีที่แล้ว +11

      No this is a good pr move from HP, they always sold these type of repairable laptops in the business lines. It's the consumer lines that are and remain utter dogshit laptops...

    • @johnkristian
      @johnkristian ปีที่แล้ว

      Dude. Framework is LATE to the game. Enterprise laptops has had this for decades. It's just retard youtubers that, as always, plays with TOYS. Not enterprise equipment. This is NOT NEW AT ALL.

    • @malloot9224
      @malloot9224 ปีที่แล้ว +1

      @@johnkristian it is however a shame its never been marketed towards consumers. Its actually still quite hard to buy a new business class laptop from dell/hp/lenovo

    • @sijedevos2376
      @sijedevos2376 ปีที่แล้ว +2

      Older hp laptops were actually better then most modern. My sister has a laptop with a second gen i5 and is has a slide lock and you can take off the whole bottom casing without a single screw. You have acces to the ram, cpu heatsink, fan, battery and hard drive within 5 seconds

  • @JonathanSchaefer
    @JonathanSchaefer ปีที่แล้ว +19

    5:58 pretty sure that's an AI version of Linus doing that line of dialog.

    • @andrive
      @andrive ปีที่แล้ว

      YEP

  • @plumber1337
    @plumber1337 ปีที่แล้ว +4

    One of the things that kept me in the past from working with laptops was the cumbersome process of disassembling them to reach just one component, and when one component busted, it usually took something else with it.

  • @luckytrickshot6569
    @luckytrickshot6569 ปีที่แล้ว +10

    The important part is that never got mentioned for HOW LONG they will supply parts
    Maybe I didn’t hear it but that is a crucial part of the evaluation… sad that it was not taken into consideration

    • @aaronbredon2948
      @aaronbredon2948 9 หลายเดือนก่อน +1

      I know that for the Zbook mobile workstation line, parts will be available for at least 5 years after HP stops selling that model. That generally means around 7 generations (around 7 years) - the Zbook G10s are available now, and my Zbook G3 from 2016 is just reaching end of support. I was able to order a replacement battery around a year ago direct from HP.

  • @kdawgmaster
    @kdawgmaster ปีที่แล้ว +942

    While i know other channels like LTT and a company like Framework helped to get us to this point of reparability I think we all should be thanking the likes of Louis Rossman for his efforts. Seriously without him doing what he is doing a company like Framework might not even exist.

    • @90cat1
      @90cat1 ปีที่แล้ว +33

      I wouldn't go as far to say Framework wouldn't exist, but he is one of (if not) the biggest influencers pushing for reparability in all things including, but not limited to, electronic devices and I'm glad HP is starting (and hopefully sticks with this) to move in the right direction while other manufacturers are unwilling to move from their greedy spots. Now I just wish I had the money to buy this laptop along with Frameworks Laptop to show my support in this being the way to go.

    • @Sool101
      @Sool101 ปีที่แล้ว +2

      Wasn't that Kanyes invention? (aaaand I'll let myself out)

    • @tobiwonkanogy2975
      @tobiwonkanogy2975 ปีที่แล้ว

      @@90cat1 Legal warrior and rhetoric action . i agree he would be the biggest proponent for reparability.

    • @amuthanshan
      @amuthanshan ปีที่แล้ว

      Unfortunately Louis Rossmann's recent rhetoric on the subject of repairability (his video "when it's time to give up" and comments he leaves on some of Hugh Jeffries' youtube repairability videos), his message is not as strong as it once was. His change in attitude he says is due to lack of motivation as "people don't care" about repairability. Well recent government policy towards repair suggests otherwise. Perhaps it is a realisation that if products become more easily repairable by everyday consumers without specialist tools, people like Louis will be out of a job.

  • @TurinAlexander
    @TurinAlexander ปีที่แล้ว +1076

    Framework is still ahead, but this is a good effort. HP does deserves a bit praise for doing this, when so many others actively work against repairablity. I still just don't need a laptop, but it's good to see that there is another company out there with machines that aren't just use and toss. I'll definitely be keeping this in mind when people ask what laptop they should buy.

    • @fxckrio
      @fxckrio ปีที่แล้ว +30

      the thing is elitebooks have always been like this, same with latitudes
      its not a new thing, its just only super popular amongst business machines, which this falls under

    • @jm036
      @jm036 ปีที่แล้ว +9

      EliteBooks were always like this. My 845 G8 is the same.

    • @ky5666
      @ky5666 ปีที่แล้ว +3

      I really want a Framework but I watch a lot of video so 3:2 over 16:10 is a hard sell and the number of ports directly on the machine is just too low. They really need a 16:10 option and they need to make two of the USB-C ports natively built into the machine to bring the total port count to 7 so as to not compromise on the card slots. It's my belief that 7 ports including the headphone jack is the sweet spot of connectivity on a laptop.
      This HP design is actually really tempting but my understanding is that HP stuff for a while has been a subpar brand of cheapness. Has this changed or is it changing?

    • @jm036
      @jm036 ปีที่แล้ว +5

      @@ky5666 "HP stuff for a while has been a subpar brand of cheapness." absolute nonsense

    • @ThanosIsUglyGD
      @ThanosIsUglyGD ปีที่แล้ว +2

      @@ky5666 Unless you're going to to use them all at once, you can buy the extra ports you need and just swap out the ports when you need them.

  • @quandaliusdinglus3374
    @quandaliusdinglus3374 ปีที่แล้ว +5

    my old laptop was a HP 650 G1 Probook (i think probook) from around 2014 and you can swap out the battery and ram completely tool-less. im glad that at least some principles still remain

  • @henningerhenningstone691
    @henningerhenningstone691 ปีที่แล้ว +9

    I just remembered that I also still have a repairable HP laptop laying around, it's from a time when that was "just how things were" 😂 the battery is even attached externally and can be swapped with zero screws getting in the way.
    Odd how times have changed, but I'm glad to see that they might be changing back slowly in that regard

    • @Spasmaticus
      @Spasmaticus 10 หลายเดือนก่อน

      Had a HP Elitebook 2540P, bought a third party battery online and gave it a new life. Which was nice because although it was a bulky machine, it was beautiful.

  • @bmcinfor
    @bmcinfor ปีที่แล้ว +715

    I'm seriously mind blown by the direction HP decided to take. It is certainly the way to go and should have been this way for decade.

    • @Alaster-
      @Alaster- ปีที่แล้ว +32

      As a repair agent, many commercial laptops (not just HP) have actually has been this way for a good while, Lenovo Thinkpads are very easy (at least he the ones I've had to work on). Going back further than that they were actually way better. 8-10 years ago they decided to make some models intentionally difficult to repair it seems (I blame Apple's influence). These days repair manuals can be found easily for most models for Dell, HP and Lenovo without needing some stupid partner login details. Parts can be a different story, they're mostly too expensive (mainboards and display panels can cost nearly as much alone as the original laptop did...)

    • @astranger448
      @astranger448 ปีที่แล้ว +12

      EU is working on repairability similar to how USB-C was made a mandatary standard by them. The smart money is on being ahead this time.

    • @FQQD
      @FQQD ปีที่แล้ว +4

      if they only would do this for their printers, too

    • @mikejames6588
      @mikejames6588 ปีที่แล้ว +1

      It's been like this forever on the business side dingus

    • @davidfarkas3963
      @davidfarkas3963 ปีที่แล้ว +6

      @@Alaster- Yeah I don't see why this laptop called "reapairable" while my curent and previous laptop (asus and hp but 10 years ago) can be dissasembled about the same like this laptop in the video. The only difference I can see is that I can buy the parts from HP itself insted of buying it from ebay where I always found every replace parts for my previous laptops. And yeah sometimes they were realy expensive, but most of the time reasonable. Screen and cover usually not that expensive, at least for asus.
      I want to see upgradability in new laptops. If they could be upgradable then the waste would really be reduced. People hardly ever buy used laptops, if I didn't have to throw my laptop in the trash every 4-5-6 years because the casing, display, hdd and sdd would still be usable, I would only have to replace the cpu or gpu and the waste would be significantly reduced.

  • @qwderfendrick9493
    @qwderfendrick9493 ปีที่แล้ว +506

    Framework seems to be all out on the repair thing, really hope it works out with other brands as well.

    • @FangerZero
      @FangerZero ปีที่แล้ว +13

      Well Linus does always say he wants competition lol

    • @mathdantastav2496
      @mathdantastav2496 ปีที่แล้ว +2

      ​@Adrian Carlos Enrique Flores Enciso well, competition is good for anyone, but the actual company, so no, apple doesn't need to come around to that, they know that if they got more competition, it would suck for them, it would be great for all of us though

  • @Thewaterspirit57
    @Thewaterspirit57 ปีที่แล้ว +25

    I highly doubt this will also mean we’ll get MXM slot GPUs, and CPU slot laptops again. This might just mean the other things are more easily repairable.

    • @raresmotoroiu7424
      @raresmotoroiu7424 ปีที่แล้ว

      If they would do that laptops would become better than pc

    • @ThePenguin134
      @ThePenguin134 ปีที่แล้ว +4

      the new frameworks are gonna have slotable gpus :)

    • @Thewaterspirit57
      @Thewaterspirit57 ปีที่แล้ว

      @@raresmotoroiu7424 Not really. MXM slots and laptop cpu slots were removed due to that making the device more expensive, and it added to the bulk of the device.

  • @Girell
    @Girell ปีที่แล้ว +15

    What about keyboard replacements? Quite crucial if you ask me. That being said, the EliteBook line used to be super easy to repair untill a few years back. Glad to see theyre coming back around on that.

    • @Ash-qp2yw
      @Ash-qp2yw ปีที่แล้ว +11

      I think keyboard and mobo are the two main things Framework offer that this device doesnt - and I agree completely on the keyboard as it's the most likely to get worn/damaged, or even be the part that most people want to upgrade for cosmetics (blank keycaps/unworn keycaps) the most.

    • @AChungusAmongUs
      @AChungusAmongUs ปีที่แล้ว +1

      Ease of keyboard replacement and the screwless back panels and batteries were some of my favorite features of the older EliteBooks. The keyboard seems like a big thing to omit.

    • @lizziemcdonald1748
      @lizziemcdonald1748 ปีที่แล้ว

      what are you doing with your keyboard that it fails. I dont know anyone who has ever had a problem with a keyboard before.

    • @usucdik
      @usucdik ปีที่แล้ว +2

      @@lizziemcdonald1748 no one asked about who you knew.

    • @AChungusAmongUs
      @AChungusAmongUs ปีที่แล้ว +4

      @@lizziemcdonald1748 I support employees at a large corporation. Keyboards are one of the components that most frequently needs replacement. Spills, pets, accidents, wear and tear...

  • @Captain_Irk
    @Captain_Irk ปีที่แล้ว +41

    A couple of concerns I didn't hear addressed:
    - How many years out will these parts be available? I couldn't find a battery for an HP only a couple years after its manufacture
    - Keyboard replacement for spills?
    - Will they fight you over warranty?

    • @rhoanor5988
      @rhoanor5988 ปีที่แล้ว +4

      Yes This, i often need to replace a keyboard because a customer bought a laptop with a dutch keyboard while almost nobody uses that. They always want a US int.
      Also, i think Linus was lying about only needing the screwdriver, to open the back side you need very strong fingers or a plastic thing to force it open. (I think its in a IFixit kit). I tried with a flat screwdriver and got it open but with damage to the plastic.
      And last, great that you can fix the laptop but after 5 years it's almost useless for all customers at work, the option to upgrade would help.

    • @Alaster-
      @Alaster- ปีที่แล้ว +2

      Keyboard cover assembly is right at the bottom of the tear down, you see Linus holding it with the mainboard attached near the end before he re-assembles. It's a massive oversight of Linus (and his writers) not to mention it, and even bigger one on HP's part to have it that deep since it's the most common thing that needs fixing.
      HP, at least for the Australian region, seem to be fairly reasonable to deal with for warranty acceptance. That said we have a decent consumer laws as well that HP know they have to comply with. I'm betting HP's stance would vary region to region.

    • @Alaster-
      @Alaster- ปีที่แล้ว

      @Rhoanor re opening, while a guitar pick style tool or plastic spatula will help, they generally pop open at the screw end a little and then the cover can be lifted and wriggled open from that point. There are little plastic clips that the cover hinges off on the opposite side to the screws. Trying to open the wrong end, if you're used to doing it on other laptops, makes it harder.

  • @iqcq2063
    @iqcq2063 ปีที่แล้ว +1209

    I’m genuinely really impressed that hp is making an effort, I couldn’t imagine dell doing such a thing.

    • @beeeennnnnnn
      @beeeennnnnnn ปีที่แล้ว +106

      Why make it repairable when you can up sell a warranty :)

    • @abhimaanmayadam5713
      @abhimaanmayadam5713 ปีที่แล้ว +57

      HP, Dell and Lenovo do shockingly well in this regard. Service manuals are easily accessible. HP tends to the stick to the same style of screws. Dell and Lenovo use torx and Philips.

    • @iqcq2063
      @iqcq2063 ปีที่แล้ว +1

      @@beeeennnnnnn big brain

    • @xFluing
      @xFluing ปีที่แล้ว +21

      Too bad HP products are too bad to be worth the hassle of buying let alone repairing them

    • @horseradish843
      @horseradish843 ปีที่แล้ว +23

      dell? they are very repairable

  • @therealmakmillion
    @therealmakmillion ปีที่แล้ว +28

    Fully loaded for just shy of $3,000 😅 it’s cool that they offer FreeDOS as an option, otherwise every upgrade is insanely expensive.
    Hopefully time levels out the cost because user-repairable/upgradable laptops is a fantastic idea!

    • @uriellopez6529
      @uriellopez6529 ปีที่แล้ว +1

      I got it for 1200 on Black Friday and a DDR5 64gb kit online for 120 and now I'm very happy

  • @MarcoMoretti1982
    @MarcoMoretti1982 ปีที่แล้ว +8

    I would like a special episode just about how Linus is using the 8BitDo Zero 2 controller to control the camera. Seems awesome.

  • @r0nd0n39
    @r0nd0n39 ปีที่แล้ว +392

    The thing I'm curious about is the components on the motherboard. One of the biggest things Louis Rossmann talks about is being blocked on getting a 20 cent component to keep from having to replace the entire motherboard. This seems like a good step, but would have liked to see a thorough review of the entire repairability.

    • @MonolithStudiosMelbourne
      @MonolithStudiosMelbourne ปีที่แล้ว +41

      True, but think of the degree of time it would take to literally hit up almost every possible avenue/ provider of components to be able to list that?
      I think rossman’s level of repair and necessity is that ‘2 steps beyond’ what most hobbyists need. At a consumer level though, what framework and HP are doing should be bear minimum

    • @Dezzsoke
      @Dezzsoke ปีที่แล้ว +3

      At least if you screw up the USB you can replace it's board instead of throwing out the whole mobo so that's a success.

    • @Alaster-
      @Alaster- ปีที่แล้ว +3

      @@Dezzsoke for one side... The other side is all mounted to the mobo. And the mobo is locked by HP (assuming you want to update it's SN, Part name, part number etc so that your OS recognises it correctly. This not such a big issue for basic consumer, but it's massive for businesses).

    • @si2foo
      @si2foo ปีที่แล้ว +1

      well rossman is a reapir guy it is his job to get those parts and replace them and from what he tends to complain about there not usually laptops but macs. that ruffle his feathers

    • @markafacreativesolutions9590
      @markafacreativesolutions9590 ปีที่แล้ว +2

      @@MonolithStudiosMelbourneI know it sounds like "bear" but the correct term is "bare minimum". Not being a grammar nazi here. Just thought you may not know and would want to know the correct wording.
      As for the companies to provide individual components down to the nitty gritty, I agree it's not an easy feat. What they could do instead however could be to provide a link directly to the capacitor source for example so that people could get them from them instead of HP if they so need, rather than HP trying to control every single little thing's availability to consumers. It won't kill them, and on the contrary in my opinion would really strengthen my trust to HP as a brand much more than others.

  • @kindnuguz
    @kindnuguz ปีที่แล้ว +320

    HP has been the supplier at my agency for a while now.. ( Treasury Department )
    Talking 60-100k laptops lol ( only for my branch, this isn't all of the treasury )
    Glad to see the newer generation is like this and serviceable. I think we're on G8's but these will end up being there soon.
    Impressive to see HP take this route and move towards this kind of design.. Honestly gained a good amount of respect for them.

    • @manderveen
      @manderveen ปีที่แล้ว +8

      HP Elite and Z-line laptops have been this level of serviceable since at least the G3 line.

    • @looncraz
      @looncraz ปีที่แล้ว +5

      Honestly, this just basically caught up to Dell's typical level of repairability.
      (I'm an HP, Dell, and Lenovo certified technician and repair dozens of laptops per week)

    • @StormKidProductions
      @StormKidProductions ปีที่แล้ว +2

      We use G8s as well, and a flaw I can still see of this G9 is that the keyboard is integrated into the body, so if you have a keycap or something fall out you need to replace the entire bottom chassis of the laptop, which requires taking everything out of the machine.
      The G5s and 6s had the keyboard as a separate unit to the frame, if they could return to that it would be truly fully repairable in a reasonable fashion

    • @4Simmix4
      @4Simmix4 ปีที่แล้ว

      how do you handle fan control on the machines when they do overheat?

    • @christophervanzetta
      @christophervanzetta ปีที่แล้ว

      @@4Simmix4 speedfan??

  • @mattd5136
    @mattd5136 ปีที่แล้ว +5

    On the surface, this looks really good. Lets give it a year or two and see if parts remain available to fix last years (or last last years) model.
    Repairability is one thing, long-term availability of the parts to do so will be the hill upon which this dies.

  • @EDOKisamu
    @EDOKisamu ปีที่แล้ว

    That's something I love from hp they always have maintenance manuals with all the spec's, part number of all the spares, and even illustrated how to disassemble to get to the part you want to replace, the only bad thing is that out of us or at least from Mexico to the bottom of America it's almost impossible to get the replacement parts even in recent laptops and don't mention about the price the only time I've asked for a $8usd wifi module they try to charge me half the price of the laptop about $200usd, then I've finally get it from a junk PC place for about $3usd (used but in perfect condition)

  • @jcassidy13
    @jcassidy13 ปีที่แล้ว +283

    I really, really appreciate this channel's commitment to improving the industry's approach to e-waste and repairability. It feels tremendously sincere and always well thought out.

    • @90cat1
      @90cat1 ปีที่แล้ว +3

      I agree, I have a few laptops that still have hardware in great condition, but are otherwise unusable due to a single component going out and is outside my scope of reparability due them needing to be soldered and the repair cost is more than the part itself.

    • @BenWeinerRVA
      @BenWeinerRVA ปีที่แล้ว +1

      He’s literally selling you something?

    • @Niilomaan
      @Niilomaan ปีที่แล้ว +2

      @@BenWeinerRVA literally how companies like this make their money. However selling something honestly while trying to improve the industry and give you longer lasting product is a win-win.

    • @StellarJay77
      @StellarJay77 ปีที่แล้ว +2

      I find it is much more common to be considerate of this type of thing here in Canada. We're pretty heavily for good environmentally friendly and sustainability practices here. It's a big part of many of our political parties policies.

  • @Deinorius
    @Deinorius ปีที่แล้ว +191

    Two things that still might be better.
    1. TrackPoint like in ThinkPads. It's not for everyone but one can dream. And HP does support it on some models.
    2. One USB-C port on each side! Srsly the ability to charge from either side or dock to an eGPU enclosure is enormous!

    • @con-f-use
      @con-f-use ปีที่แล้ว +8

      2. especially for the lefties among us.

    • @Jaeeden
      @Jaeeden ปีที่แล้ว +12

      @@con-f-use or just the ability to charge the laptop on either side instead of having to loop the damn cable.

    • @bobbyhinner3225
      @bobbyhinner3225 ปีที่แล้ว +7

      @@con-f-use I don't see how ambidextrousness isn't a bigger part in laptop design. At the very least the a ability to charge and a USB A on each side, for mouse room

    • @myrealusername2193
      @myrealusername2193 ปีที่แล้ว +4

      Or even just more ports in general. I love what framework is doing with their swappable dongle/port things and it would be great if other manufacturers did the same.

    • @AdaDenali
      @AdaDenali ปีที่แล้ว +1

      I also really want more double sided USB-C laptops out there

  • @carpandrei7493
    @carpandrei7493 ปีที่แล้ว +1

    I always appreciated the design of Elitebooks. I daily driven at work one Elitebook 850 G1 (or G2) for four years, next a Zbook 15 G3, also for four years, and now an 855 G8 since two months or so.
    I loved the fact that you popped the back open and the whole mobo is exposed and you can easily replace HDD/SSD/ RAM, Wireless modules, clean the cooler fans or disassemble the whole cooling assembly to apply new thermal paste if needed... Basically a lot of stuff can be done just by opening the back. Replacing the keyboard was also possible without remove the mobo...
    Buut... Elitebooks are designed with enterprise and fleet deployment in mind... and they command a premium price... I wish the same repairability is available on their lower end laptops too...

  • @dazdoestip6459
    @dazdoestip6459 ปีที่แล้ว +13

    Now it depends on how long they will support the laptop after newer model comes out, and the price of the parts of course.

    • @ereder1476
      @ereder1476 ปีที่แล้ว

      they already dropped it. there is no part in store. and not way to ask for more parts

    • @popokatapetl6995
      @popokatapetl6995 ปีที่แล้ว

      @@ereder1476 try to replace something in macbook

  • @eldibs
    @eldibs ปีที่แล้ว +441

    I'm pretty sure the $225K investment isn't due to a belief in their financial future, but more due to a belief that what they're doing is good for the industry. It's great that HP is opting for more repairability.

    • @MrNoipe
      @MrNoipe ปีที่แล้ว +14

      it's both

    • @monotypemesh3174
      @monotypemesh3174 ปีที่แล้ว +4

      Dell business line laptops have been repairable for a while. All of course depending on the modell and spcs. But ive fixed a few

    • @theneonbop
      @theneonbop ปีที่แล้ว +1

      lol he's shown on wan show that he hasn't invested in framework for the money (he said he hasn't checked the stock price since he invested)

    • @fysi
      @fysi ปีที่แล้ว +2

      @@monotypemesh3174 It's almost like the Elitebook is HP's business range.

    • @GuitarSlayer136
      @GuitarSlayer136 ปีที่แล้ว +1

      What possibly makes you think that?

  • @TheHerstad7
    @TheHerstad7 ปีที่แล้ว +165

    As a previous computer repairman, HPs laptops was already quite repairable 5 years ago. Also their business support was exellent, you could order parts directly.

    • @TXPer
      @TXPer ปีที่แล้ว +6

      i have hp x360 g1 440(8gen intel cpu) and i can find on youtube official hp disassemble guide

    • @dtibor5903
      @dtibor5903 ปีที่แล้ว +2

      Yes, but the HP batteries are TRASH! Both my personal and work laptop battery died!

    • @MaxSlo
      @MaxSlo ปีที่แล้ว +5

      They need to be, due to the amount of issues with their laptops xD... even the zbook line is subpar compared to the likes of lenovo or dell, both of which are also highly repairable ;)

    • @LordSchwag
      @LordSchwag ปีที่แล้ว +1

      Lenovo and Dell is pretty much the same on the inside. tho the parts might be hard to get tho...

    • @oumu
      @oumu ปีที่แล้ว +2

      Not sure why everyone is touting the repairability of Dell and Lenovo. Have you actually disassembled the *newest* ThinkPads and Latitudes? They're not very repairable (especially the ThinkPads).

  • @Darksteel165
    @Darksteel165 ปีที่แล้ว +1

    I had to check the date on this video.
    This looks like Elitebooks i repaired back in 2015, in fact older ones were tool-less to open the rear panel. I don't think Linus ever saw a midrange business laptop.
    They have also ALWAYS provided several hundred page "service manuals" free to download on the website without any account.
    The older Mobile Workstations (ZBooks) were also very easy to repair.

  • @Raphaelwelingston
    @Raphaelwelingston ปีที่แล้ว

    As an user of old thinkpad, this little hp impresse me ! It'ts preatty much the level of upradability you can have right now in a laptop . Sadly some component are not modular, such as the processor, but since my good old Thinkpad T430, there was just one generation of intel mobile processor which was modular, so that's on the intel side. But yeah, this it preaty compelling, especially for someone liking the business laptop with some juice into it. I may consider switching to an hp when my T430 will be to old to run smooth !

  • @FredGreen182
    @FredGreen182 ปีที่แล้ว +81

    As someone that used to work repairing HP laptops I must say "OMG how far we've come!"
    Great work by HP here, this laptop would have made my work so much better 10 years ago

    • @featherpony
      @featherpony ปีที่แล้ว +5

      I remember wanting to upgrade my wifi to a wifi card that wasn't even available from HP's line of outdated wifi cards. But HP's BIOS had a whitelist restriction on wifi cards and refused to boot with a NON-HP wifi card installed.
      So I debugged the BIOS file and altered the whitelist into a blacklist (just by changing one JMP instruction). Essentially, the HP laptop now accepts ONLY NON-HP wifi cards (and refuses to boot if you are using a real HP wifi card).

    • @CrazyStranger11
      @CrazyStranger11 ปีที่แล้ว +1

      My prediction: By the time these laptops actually need to be repaired in 5 years, HP will have decided it is not profitable, obsolete it, and deny it's existence.

    • @silverplays871
      @silverplays871 ปีที่แล้ว

      Old hp laptops are nightmare to take it apart..

  • @dexgaming6394
    @dexgaming6394 ปีที่แล้ว +9

    5:52 Did they make a separate recording, or is that section AI generated?

  • @kidsalex13
    @kidsalex13 ปีที่แล้ว +3

    I'm glad to see hp is getting back into repairability, because I have an HP G42 that's so old it's basically useless, but that thing was so easy to take apart and even upgrade, it had a cpu socket and I did upgrade it a few time actually, for dual, to tri, finally to quad core before it finally was gpu limited which was sadly bga so I couldn't upgrade it even if there was some available

  • @t3rb0rg
    @t3rb0rg ปีที่แล้ว

    If this had a pointing stick like older HP ProBooks, I'd be totally interested. This is one part of the user experience that became so essential to me (as I don't have to leave the keyboard to use the mouse). This usually leaves me with a ThinkPad; I love them, but choice is good.
    Also, is the USB-C on a board? I find that the one people use for the power adapter is the spot-most-likely-to-break due to repeated plugging. If not, I'd feel much better if said ports could be on a card.
    16:10 displays are awesome. Ever since my Dell 2405WFP 24" LCD, I've wanted the 1920 x 1200 on every 14" laptop I could get. This should have happened long, long ago.

  • @maddave1113
    @maddave1113 ปีที่แล้ว +119

    I don't own a HP but I would think about them now just for this reason, I have been watching Louis and other people like linus cheer for this for a while. Amazing work

    • @great__success
      @great__success ปีที่แล้ว

      I once got hold of approx. 6 years old laptop for cleaning (I don't really remember the brand, but it was something more premium like an elitebook) and the bottom cover had ZERO screws....At first I really had no idea how to open it and almost decided to pry it open just when I found two sliders on each side for opening....therefore "screwless" notebooks are nothing new...

    • @IT10T
      @IT10T ปีที่แล้ว

      HP Z books done it since like G3 with sliding pack plate and 5 m2 screws for many years now, idk why LTT just catching on lol

  • @c.simmons2147
    @c.simmons2147 ปีที่แล้ว +27

    I just recently picked up a new HP laptop. I saw the HP video with the replacement of every part. Not only is it an official guide, the thing is freaking timestamped for all the fixes. Awesome.
    I ended up getting an HP due in large part to how well my old HP laptop did. There were problems and at the end it was being held together with duct tape and super glue (like, literally actually using duct tape and super glue), but there was always a way to fix it. Even the problem that I thought was going to force me to get a new laptop was able to get fixed, though not before I found a deal on a new HP that was too good to pass up.

    • @bbqistasty69
      @bbqistasty69 ปีที่แล้ว

      Until you actually have to deal with HP support and parts.

  • @TheAHYZ
    @TheAHYZ ปีที่แล้ว

    Thanks! Back at the time when I bought my HP Envy x360-15 with Ryzen5-2500U I was particularly interested in RAM and storage upgradability. So I looked at mainboard layout before committing the order. Ease of serviceability isn't great, but I upgraded to NVME SSD+HDD from HDD alone, from 2x4 to 2x16GB of RAM and could repack the battery (as new original batteries aren't easily available on sale in some regions). Also no problem with WiFi6E upgrade to Intel AX210. Kudos to HP for great upgradability (however parts availability may be a problem, as for battery). Hope batteries get more standardized and we see better cross-compatibility of laptop batteries in future.

  • @Forkinthemud
    @Forkinthemud ปีที่แล้ว +2

    HP Certified tech here, it was kind of surreal to watch you do my job as I usually listen to your videos while I work. Glad you like the product!

  • @jetseverschuren
    @jetseverschuren ปีที่แล้ว +129

    Thinkpads are also very repairable, and have been since nearly the beginning. There's a webstore where you can order almost literally any part, and if it's not in stock, it'll give you a compatible one. Lenovo has official video tutorials on how to open and repair the laptops. All the screws inside are even marked with which type they should be! And the captive screws are standard on thinkpads

    • @maledetto1221
      @maledetto1221 ปีที่แล้ว +9

      I once asked the customer service for a new battery because it wasn't in stock on their website, they sent me the link of the OEM with the precise model... Except that the OEM doesn't sell to public so good but not perfect

    • @nanglo6817
      @nanglo6817 ปีที่แล้ว +16

      Not so much anymore. For the last ~4 years, the majority of ThinkPad ultrabooks (X1 Carbon, X13, T14s, etc) have had soldered RAM. Most of the Intel ThinkPads also have soldered WiFi - even on laptops that definitely have the space, like the X1 Extreme.
      I tried buying a replacement for my ThinkPad X240 back in 2019 that was just as repairable, and I ended up going for a Dell Latitude. HP Elitebook was also enticing even at the time, but they were comparatively expensive in Canada.
      Really happy that 3 years later, we have an option like Framework.

    • @jacobglass2951
      @jacobglass2951 ปีที่แล้ว +12

      Most of new thinkpads have ram soldered, they are repairable yes, but upgradability is mediocre

    • @Metalrasputian
      @Metalrasputian ปีที่แล้ว

      Was coming in to say this. Having worked in IT for over 10 years, I've enjoyed nothing more than servicing the L and T series Thinkpads from Lenovo. Easily the most repairable out of the Big Three by a country mile.

    • @NeatCrown
      @NeatCrown ปีที่แล้ว +3

      As of recently, I've seen pretty much all new Lenovo laptops, even Thinkpads, have soldered RAM without any unsoldered slots. You have to choose the RAM you want from when you buy it, with no chance to upgrade later on.

  • @hhminimalist1306
    @hhminimalist1306 ปีที่แล้ว +91

    I love how the presence of companies like Framework has pushed a major player like HP closer towards repairability. Keep up the great work!

    • @luziferius3687
      @luziferius3687 ปีที่แล้ว +2

      It doesn’t, at least not for HP. My old HP laptop (AMD HD4000-era) had a 100 page service manual walking through the replacement of any component. The design was awful with a lot of steps, but they do provide the spare parts and documentation for a long time

    • @malloot9224
      @malloot9224 ปีที่แล้ว +3

      The thing is, this is basically already what hp business class laptops look like with a slight bit more sauce on it. The real issue is that all cheap HP laptops, and there are lots, are absolutely horrible plastic things not made to repair at all.

    • @nukularpictures
      @nukularpictures ปีที่แล้ว +1

      Honestly: Its not true. HP had those models for a while now. Plus in the more premium segment you were always able to get the parts from HP for years. This is nothing new.
      Also soldered RAM, i.e. LPDDR4/5 actually has advantages in notebooks so I really do not know why you would hype the upgradable RAM.

  • @xotoxpv
    @xotoxpv 7 หลายเดือนก่อน

    It is only about a week, when I found out HP has videos on their own youtube channel, how to disassemble elitebooks of each generation and how to replace the components. I found a real appreciation of what HP is doing, designwise but mainly optionwise with their laptops and that is probooks to elitebooks, or their Z and 250 offerings. Compared to Thinkpads, that have bunch of components soldered on with weird placement or lower durability, I'm even less bothered by the HP's arrows and the generational removal of some ports, that are actually available on a dock anyway.

  • @MikkoRantalainen
    @MikkoRantalainen ปีที่แล้ว +1

    I would have wanted to see your replace the keyboard because that's the part that's often fails after the battery. For the parts shown in this video, it appears that there was no adhesives which is always a good thing but did they use some other nasty tricks for the keyboard?

  • @kyoko703
    @kyoko703 ปีที่แล้ว +35

    HP's enterprise lineup always had a lot of documentation and manuals. It used to come on these bundle of CDs with everything you needed.

    • @XA--pb9ni
      @XA--pb9ni ปีที่แล้ว +2

      Yeah that's cool and all, but what about the cheaper models? Imagine being a student, not able to affford a premium device and then getting fcked when trying to replace a battery after 2 Years.

    • @Appoxo
      @Appoxo ปีที่แล้ว

      The replacement are the Quick Spec sheets and other PDFs on their (very slow) web page. Works good enough :P

    • @Appoxo
      @Appoxo ปีที่แล้ว

      ​@@XA--pb9ni If I know correctly the 255 notebooks are the cheaper models.
      I couldnt find the parts readily available on their part surfer page. Usually though the SKU is on a sticker and should be relatively easy to find out by reviews from ifixit and other repair outlets.

  • @ajbp95
    @ajbp95 ปีที่แล้ว +8

    This is amazing to see! I stil remember my HP that needed too many screens to open (and some where hidden behind the keyboard) which I found out too late (the fan and the keyboard was screwed). Hope more manufactures follow suit!

  • @hirobeez
    @hirobeez ปีที่แล้ว +5

    As someone who had an old HP that was mindbogglingly stupid to JUST open and clean the coolers, this may be a good sign to reverse my old "never buy hp again" policy.

  • @Mike42998
    @Mike42998 ปีที่แล้ว +1

    the one problem some older EliteBook's (only as old as two to three years ago) have had are battery expansion problems, with as many as 14 showing problems in my small 100 person branch office, so much so that the whole company is now almost full over to ThinkPads to replace them.

    • @raceofrobots9152
      @raceofrobots9152 ปีที่แล้ว

      Battery is replaceable. Just did my 840 g5 for 30$ on Amazon and it included necessary tools. Expansion was so bad Case wouldn't seal! but if your company only supports OEM, HP stopped producing this battery. ThinkPad is a great alternative.

    • @Mike42998
      @Mike42998 ปีที่แล้ว +1

      @@raceofrobots9152 the batteries had already warped the frame, panels and keyboard, plus they were leased computers so we did not have the authority to do any hardware repair. Leased computers and business without an in-house/local IT is why I am more critical of big OEMs and any hardware, and more so, safety problems they might have.

  • @davidlam6177
    @davidlam6177 ปีที่แล้ว +101

    A massive improvement for sure, but the Framework is still more repairable or at least easier to repair. Kudos to HP but still a little more to go before I'd say it's mission accomplished. Of particular note, while the trackpad is relatively easy to replace, the keyboard is not. You have to remove every component to replace the keyboard including system board, you don't need to do that on the Framework. Keyboard is definitely one of the parts more likely to be replaced so this is definitely an area HP can improve. Also of note, their TH-cam channel does not really show explicitly how to swap the keyboard, I'd like to see it bc I recently had to swap a keyboard on a Lenovo X1 7th Gen, using a donor laptop. It's 140 or so screws that hold in the keyboard. Not even joking. Multiply that by two since I had to pull it from a parts donor laptop. So curious to see how many screws this keyboard takes. I'm about to begin another round of evaluations for new laptops for my company and repairability is high on the list. The Framework loses points for me and my company because it's not widescreen.
    Overall, Kudos to HP for these changes, and as others have said if Framework pushes other manufactures to make their crap more repairable it's not a failure. Certainly this HP has put itself on my short list of potential options.

    • @Alaster-
      @Alaster- ปีที่แล้ว +3

      The keyboard is part of the top cover assembly. It comes as a whole unit. You "can" remove the keyboard from this, but it's a nightmare - screws, sticky tape etc. And yep, everything is attached to the top cover assembly, so it's a crap job. No idea why HP (and others) do this, since it's so easy to have everything mounted to a base cover and have the keyboard cover easily removed 1st.

    • @RickYorgason
      @RickYorgason ปีที่แล้ว

      Or I could get a Raspberry Pi, and then I can even repair the individual chips. Of course, working on a Raspberry Pi every day will cost you a tonne of time every day, due to how slow it is.
      Same thing here. Yeah, they keyboard might take 20 more minutes to replace, but you only have to do that maybe once every 5 years. The Framework, on the other hand, will cost you a little bit of time every single day, due to its small screen, its slower CPU, and its Intel GPU.

    • @calvinbunker8237
      @calvinbunker8237 ปีที่แล้ว +1

      More importantly, the Framework's parts are MUCH cheaper.

    • @aravindpallippara1577
      @aravindpallippara1577 ปีที่แล้ว

      @@RickYorgason framework comes with a 12th gen intel cpu if you want
      I don't see how anyone can say that to be a _slow_ laptop cpu

    • @currenlydying
      @currenlydying ปีที่แล้ว +2

      @@RickYorgason bro really compared intel's 12th gen to a raspberry pi lmao

  • @someoneonly
    @someoneonly ปีที่แล้ว +104

    I think the big caveat is that years down the line they might stop selling replacement parts, so even if its easily replacable you might not be able to find oem or even third party parts considering the number of different parts hp has. I ran into this a while back trying to replace my less than 5 year old hp laptop

    • @alexmills1329
      @alexmills1329 ปีที่แล้ว +25

      If it’s a popular model used parts are also a huge source of parts, just like how laptops have been getting repaired for decades now, with donors.

    • @PackCracker66
      @PackCracker66 ปีที่แล้ว +16

      eBay is filled with old parts.

    • @Vegemeister1
      @Vegemeister1 ปีที่แล้ว

      @@alexmills1329 @PackCracker66 The battery is guaranteed to wear out eventually, usually before anything else fails if the build quality is good and you're gentle with your devices. And batteries can't be salvaged, can't be bought on eBay because of counterfeits, and ideally should be newly-manufactured because they slowly degrade just sitting on a shelf.

    • @someoneonly
      @someoneonly ปีที่แล้ว +1

      @@alexmills1329 idk how popular my old hp envy was but after I could not find the exact model number I did try purchasing replacement keyboards which seemed like it would fit but was just barely too big. I tried contacting support and they confirmed it was no longer being stocked and adviced me to upgrade.
      I dont doubt that you could find replacements for popular models, but if this laptop gets buried below the other models (cause the vast majority of laptop owners probably dont care about repairability) I doubt that hp will continue stocking parts. Though the cynic in me thinks that they might be using planned obsolescence to force upgrades as I really doubt that keyboard designs should change that much.

    • @christophervanzetta
      @christophervanzetta ปีที่แล้ว

      @@PackCracker66 I wouldn’t use fake parts from ebay 🤣

  • @ericdeltoro8484
    @ericdeltoro8484 ปีที่แล้ว +1

    I remember running power tests on one of these when I was working at AMD over the first half of summer. It was just a short contract job but it was really nice, especially in the lab. Very cool and all the other lab techs were super cool to hangout with. It was always a treat to watch the performance team mess around with AM5 chips on LN2.
    But yeah, I really liked that laptop. It was pretty easy to work with, definitely WAY better than the Asus laptop I had to test. Personally, I'd prefer the 865 G9 instead just for the larger display if I had to run one as a daily driver, which was rather attractive compared to my ancient Dell Precision M6800. xD

  • @puyolsmash1325
    @puyolsmash1325 ปีที่แล้ว +1

    Excited about this but immediately got disappointed by the configuration options in Europe (Netherlands). Compared to the US it's basically non-existent. Wonder if that will change in time...

  • @_Zahj
    @_Zahj ปีที่แล้ว +16

    I got my FrameWork just a couple of weeks ago. If the company can keep wrinkling out some of the "minor" issues that keep cropping up for customers, I'd be happy to see them move right into the ranks of the other laptop manufacturers

    • @mrhomer57
      @mrhomer57 ปีที่แล้ว +1

      I just got mine over the weekend and am over the moon with it so far.
      I did go out of my way and pick up a ssd & ram kit rather than their offering at framework
      (32 gb for a better price and same performance... yes please) for the ssd thou it's nothing on framework it's more me... I've had bad blood with Western Digital and cant forgive them just yet.
      Just wish for XMP support and maybe second m.2 slot would be neat but I feel if framework is in it for the long haul... they need amd version and possibly a 15-17 in with gpu.

    • @theninjamaster67
      @theninjamaster67 ปีที่แล้ว +1

      @@mrhomer57 That's literally all I'm waiting on is for them to release a larger laptop with a GPU and I'm all in but until then I just can't cause I hate small laptops and I game on my laptop enough for a GPU to be important.

    • @mrhomer57
      @mrhomer57 ปีที่แล้ว

      @@theninjamaster67 I was there too.... but then I got a steam deck and rarely used my laptop for gaming anymore. And since my old Asus wasn't getting any younger figured I would recoup some cash cleaning it up and flipping it to someone looking for a stronger laptop on the cheap.
      Don't get me wrong I still rock a desktop so gaming isn't only steam deck but for a travel laptop to do odds and ends (maybe pick up python as a new hobby) it's a great little machine.

    • @theninjamaster67
      @theninjamaster67 ปีที่แล้ว +1

      @@mrhomer57 Eh if I was gonna get something more portable for gaming I'd get the GPD Win 4 cause it'll actually fit in your pocket Steam Deck is nice cause it's cheap and will help push forward gaming on Linux but it's by no means a laptop replacement or handheld replacement for that matter IMO.

    • @mrhomer57
      @mrhomer57 ปีที่แล้ว

      @@theninjamaster67 that's fair. I just found in personal experience that for mobile pc gaming I found the steam deck more than sufficient for me.

  • @brandon-dc6ry
    @brandon-dc6ry ปีที่แล้ว +103

    I've been in laptop repairs for 8 years and this is basically the same as fixing a normal laptop these days. The only extra thing here is it's slightly easier to buy the parts.

    • @TheBackyardChemist
      @TheBackyardChemist ปีที่แล้ว +26

      a ton of laptops have some soldered ram these days

    • @smartG1123
      @smartG1123 ปีที่แล้ว +24

      have you not seen the newest laptops from the past 7 years?

    • @volvo09
      @volvo09 ปีที่แล้ว +19

      Yeah, the parts availability is what looks different to me.
      I was repairing Dell Ultrabooks back in 19 and there was no problem servicing them, but getting the parts outside of dells network was what would be the problem with repairability.
      They even made screws mostly all the same size, so gone are the days of keeping close track of long and short screws.

    • @Appoxo
      @Appoxo ปีที่แล้ว

      (and find the spare part SKUs)

    • @veselinstanoev
      @veselinstanoev ปีที่แล้ว +6

      I agree with you too there. Main thing will be parts availability and unfortunately we can tell only after couple of years if HP keeps inventory. I still have couple of smartphones with removable batteries but no batteries are available. I don't know if power ports and the rest of I/O ports are replaceable, but Framework modular design is better in my opinion, allowing for I/O upgrades in the future keeping the same laptop/chassis out of the landfill.

  • @axelBr1
    @axelBr1 ปีที่แล้ว

    Very impressive. Good to see that offered with OS other than Windows.
    My only HP laptop lasted more than 5 years, but not used much. My Dell Latitude is coming up to 7 years old, although I did have to replace the HDD with a Samsung SSD, which was really easy.
    Not shown was how to replace the keyboard. Presumably easy. Was very impressed with Dell when coffee, milk & sugar went over the keyboard of a Latitude (not the one I currently have). A protective film prevented the liquid getting onto the electronics but the keyboard was quite crunchy and had to be replaced, which was done fairly quickly by the service guy.

  • @HedgehogY2K
    @HedgehogY2K ปีที่แล้ว +1

    I finally cracked my XT2041DL screen a few days ago. I quickly learned of how repair places make the money. They make it so expensive to the point where you might as well get a newer phone and they sell it themselves... I'm sorry what? Sell it MYSELF is what I would've done. I'm keepin my awesome phone and requested a screen protector. Two unfortunate things happened: 1 Poly carbonate screen protector causes this rainbow particle effect, 2 the speakers now sound almost distorted on certain volumes/frequencies. I'm gonna ask about that cause only the screen broke, what would they have done to the perfectly good speakers?

  • @Sud0F1nch
    @Sud0F1nch ปีที่แล้ว +66

    Tbh, as a pc repairman, idk if I want more easy repairs more than I want more open source software.
    Either way.
    This is good.
    More like this please other OEMs

    • @dickdickling9389
      @dickdickling9389 ปีที่แล้ว +8

      Of course you wouldn't want easier repairs since it would make basic things like a replacing a battery more than doable by someone who isn`t a pc repairman guydude** tis joke

    • @iyelawolf2196
      @iyelawolf2196 ปีที่แล้ว +2

      Why not both!

    • @tarajoe07
      @tarajoe07 ปีที่แล้ว

      There's still going to be plenty of people who don't want to deal with themselves. So your job gets easier and you can focus on those customers.

  • @leventeszecsy6262
    @leventeszecsy6262 ปีที่แล้ว +7

    five screws for a bottom plate may seem great but i remember my old Dell laptop with only one captive screw. It was a slide-off bottom plate and once you removed the one screw, the whole internal circuitry was accessible. It was much more convenient than anything i have ever used.

  • @TheDredface
    @TheDredface ปีที่แล้ว +2

    Are board schematics available for independent repair shops or individual buyers? It is great that so many components are available but what if a chip soldered on the motherboard needs to be swapped with a new one? Can an independent repair shop buy the chip or do they have to swap the whole motherboard?
    And how is this laptops Linux support?

    • @Raychu150
      @Raychu150 ปีที่แล้ว +1

      I was about to ask the same thing, Frameworks said they were going to do it, I'm not sure if they did. I want to see what see what Louis Rossmann has to say about it. #fighttorepair

  • @SirisLeOsiris
    @SirisLeOsiris ปีที่แล้ว

    Except the mainboards generally cost the same or more than the whole unit and they wont provide you the DMI tool to program a replacement anyway (Which requires you type in a huge caps sensitive string amount a dozen other steps)

  • @manderveen
    @manderveen ปีที่แล้ว +26

    HP Elite line has been very repairable for years. Been supporting and recommending them for a long time.

  • @gavinmorton7682
    @gavinmorton7682 ปีที่แล้ว +9

    I think Framework still has a place in the market, with the user changeable IO and literally full customablity. Its amazing HP has made this effort, we should hope we can expect this from more people.

  • @iamlazyboy98
    @iamlazyboy98 ปีที่แล้ว +1

    Wait a second, during the "reassembly and boot" scene aren't the cooling and battery that was taken out still on the table?

  • @ebn1412
    @ebn1412 ปีที่แล้ว

    I'm looking to replace my personal laptop - mainly for light gaming and personal projects. Hopefully this becomes available in my area (not in the US) soon!
    Currently I can only see Elitebook 840 in HP online store 🤔

  • @CrimsonSteelMoonTheWolf64
    @CrimsonSteelMoonTheWolf64 ปีที่แล้ว +11

    Good to have competition. Hopefully more big manufacturers jump in on this. A win for everyone

  • @dylonadams1660
    @dylonadams1660 ปีที่แล้ว +77

    We need more repairable, modular laptops. Im excited to see a day where you build them from the ground up yourself like a desktop. Laptop chassis form factor standards.

    • @jimhalpert9421
      @jimhalpert9421 ปีที่แล้ว +3

      That is not going to happen. Form factor standards in such a densly packed device would be either a huge waste of space or out of date after 2 years. We absolutely should demand repairablility and spare parts, but I'm fine with that being device specific for some components.

    • @official_pol2198
      @official_pol2198 ปีที่แล้ว

      @@jimhalpert9421 You would also need to figure out cooling for devices like that. You’d need to buy a chassis and heat sink that can adequately cool it. Or the regular chassis would be huge.

    • @dylonadams1660
      @dylonadams1660 ปีที่แล้ว

      @@jimhalpert9421 Im okay with it being device specific too. But eventually it isnt farfetched to have industry standard laptop cooling, chassis, motherboard etc. You would just need enough brands on board with manufacturing them. Every computer is "out of date" after 2 years based on that line of thought. And i believe it is the exact opposite of a waste of space. Thanks for your professional guarantee, but i beg to differ.

    • @dylonadams1660
      @dylonadams1660 ปีที่แล้ว

      @@official_pol2198 Peltier coolers exist and if used the right way, could take small form factor cooling really far. just saying. 10-15 years from now its not a stretch to say its possible. If i could build my own laptop, just like a desktop, I would do it before i bought a pre built any day.

  • @michal4561
    @michal4561 ปีที่แล้ว

    Wlan battery screen and touchpad break the most in our office, sadly usb c also breaks which doesn't seem to be replaceable here (easily)

  • @rockyroad000
    @rockyroad000 ปีที่แล้ว +9

    I still agree with the Louis Rossmann video on this, almost all of the replacement parts on the hp website are out of stock. Making a laptop easier to open and repair is a step in the right direction for HP, if you can't get any parts to repair it with, then it isn't very repairable.

    • @usucdik
      @usucdik ปีที่แล้ว

      But do you even watch?

  • @beltplace6963
    @beltplace6963 ปีที่แล้ว +31

    This is the first trend in tech in a long time that truly excites me. I hope that other companies will get their head out of their ass and try to do at least some long term good like this

  • @G.A.N.
    @G.A.N. ปีที่แล้ว +24

    years ago i lost hope in HP products, but This product looks very promising and may cause my faith to shine once more.

  • @KX36
    @KX36 ปีที่แล้ว +1

    Some of those parts are so expensive. $563.27 for a replacement LCD panel? $147 for an LCD "support kit" (which i suppose means a bracket), $169.27 for the LCD ribbon cable, $465 for the webcam module, $267.41 for a lid without the LCD, $227.58 for a replacement keyboard panel, $438.10 for a 512GB SSD... etc.
    Last time I bought a genuine 17" 1080p LCD panel from Samsung's UK service centre it was £120 (about $150).

  • @adamkinch9284
    @adamkinch9284 ปีที่แล้ว

    I didn't see the keyboard get removed? I've had to replace the keyboard on almost all of my very old laptops, so would be good if that removal and replacement process was easier?

  • @kenneth_romero
    @kenneth_romero ปีที่แล้ว +3

    3:13 i feel like they can get an even easier design with 1 screw and a sliding mechanism with clips. I had a gaming Dell Inspiron 15 (from 2016 or something) that did this, it made it so easy to change stuff. I could even would keep the chasis close by just the clips. Though 5 screws is pretty decent.

  • @jhonfcalle
    @jhonfcalle ปีที่แล้ว +6

    Such a good video! I really like to see other big brands like HP joining to the reparability movement. It is only matter of time that also become upgradeable. Live long Framework, you have shown the path

    • @ianvisser7899
      @ianvisser7899 ปีที่แล้ว

      What path? That manufacturers can charge a premium for a feature nobody would ever use? As long as it all comes at a premium, there's nothing gained, because the people paying 1500 dollars for a laptop with just a ryzen apu and no dgpu, arent going to go and repair/upgrade their laptop, they're just going to buy a new 1, because by the time a part breaks, there'll be no reason to hold on to it, when the newer stuff is faster and cheaper... It's great in theory, pointless in practice. Manufacturers jumping on the hype train are only doing so because they can charge more for it than they normally would, for what? So you can replace your network card, keyboard, trackpad, display? Believe it or not, those components have been replaceable on pretty much every decent laptop in the past 10 years... For 1500 dollars, you can get a laptop with a dgpu and despite it not being advertised as 'repairable', all the components are readily available and you can repair it for even cheaper than these 'repairable' laptops... Case in point, the Dell inspiron 15 line. The only e-waste produced by laptops, is when the mainboard dies, which there is no cure for. The rest of the time, people just sell it and someone uses it with external monitor and peripherals, easy as that. There's no purpose behind the hype and there's no reason anyone should buy into it, when they're simply advertising features every laptop has anyway.

  • @NK-fh3st
    @NK-fh3st ปีที่แล้ว

    I've been rocking a HP Envy x360 for a good few years now, I had one of the hinges fail pretty dramatically recently and to my surprise I was able to find detailed and easy to follow (dis)assembly videos, by HP, on youtube for my exact model, and with notes as to which dissasembly videos had to be followed first to reach the hinges. (Spoiler alert, it was all of them)
    ... I may have repaired the hinges by replacing the failed plastic portions with an irresponsible amount of super-glue, but it's back to working absolutely as designed, and am now considering a battery replacement and a bios upgrade to include the battery management tools!

  • @OutreRim
    @OutreRim ปีที่แล้ว +6

    I love this. However I think with the open source side of framework it makes it slightly more attractive. Anyways really cool from HP!

  • @avery7292
    @avery7292 ปีที่แล้ว +4

    I had a keyboard die on a HP Omen 15 laptop, and the new part is ~200U-300SD if not more and is integrated with the chassis. From what I see the same is the case with the reviewed HP Elitebook 840 G9. The Framework laptop on the other hand has a 50USD replaceable keyboard. So for anyone heavily using the keyboard, the Framework laptop seems like a better option.
    I wish the video covered the keyboard in more detail.

    • @arcadebit1551
      @arcadebit1551 ปีที่แล้ว +1

      Yeah if the keyboard is not replacable or expensive, it kinda misses the point. Keyboard is something that is replaced most often in a notebook. But that are sponsored videos for you, the bad is never mentioned .....

    • @ADELAIDAS
      @ADELAIDAS ปีที่แล้ว

      G9 quickspecs also mention "soldered RAM", at least the 830 model.

  • @MegaMoon96
    @MegaMoon96 ปีที่แล้ว +4

    My hp laptop is 3 years old, it has a ryzen 3500 and i really like it, it just needed an upgrade which i did today, extra ram and 1tb nvme ssd, what made me frustrated was the screws that were unnecessarily under the masive rubber feet, that i had to rip out to get to the screws!
    Glad to see they changed that for this product!

  • @themisterchristie
    @themisterchristie ปีที่แล้ว

    While it wasn't promoted like they are now, my Elitebook 850 G3 is almost as easy to work on. While I haven't taken a whole lot out, the internal battery is more easily removed than the computer you look at here. Remove the bottom, undo 2 screws and remove the battery. I did have to replace the keyboard and that was very easy, after opening up and removing the battery, just remove either 2 or 4 screws (can't remember) and pop out the keyboard from the outside and unplug a couple ribbon cables. RAM super easy, and it has a SATA and an M.2 slot.

  • @Triangullar_
    @Triangullar_ ปีที่แล้ว +2

    Just a small note, you should disconnect the battery immediately after opening the case, before starting to disassemble anything.

  • @Synergy7Studios
    @Synergy7Studios ปีที่แล้ว +11

    This is great! I'd really love to see a return to socketed CPUs too. I don't mind the extra what, 3mm?

    • @RadioactiveBlueberry
      @RadioactiveBlueberry ปีที่แล้ว +1

      Unless it's a gaming PC. I guess that would be too much UEFI and power plan hassle to support (affects cost). Also probably more than 10% extra overall thickness, that's actually a lot.
      Edit: Did even Framework have this opportunity? I don't remember anymore.

    • @rysterstech
      @rysterstech ปีที่แล้ว +1

      Socketed CPUs don't make a ton of sense for laptops considering due to the fact that you will need to upgrade the chipset and potentially cooling and power delivery anyway. Not to mention we would have to get all the CPU and GPU vendors onboard with it.

    • @rysterstech
      @rysterstech ปีที่แล้ว

      @@RadioactiveBlueberry they do sell 12th gen swap in motherboards for their 11th gen models.

    • @Synergy7Studios
      @Synergy7Studios ปีที่แล้ว

      @@rysterstech laptops used to have socketed CPUs and you could change then and upgrade them.

  • @DiegoMS
    @DiegoMS ปีที่แล้ว +23

    I'm wish I had more disposable income to actually buy this and the framework just to show support for those products. I love the fact that HP jumped into the repairability bandwagon

  • @MrGreenAKAguci00
    @MrGreenAKAguci00 ปีที่แล้ว +2

    You guys should check out other options too. Dell has an AR assistant app to help people replace parts in their laptops. Pretty cool stuff.

    • @ChrisTian-sd5yq
      @ChrisTian-sd5yq 11 หลายเดือนก่อน

      nah I'd pass Dell cause of hinge issue

  • @h3kt0rshr3d
    @h3kt0rshr3d ปีที่แล้ว

    Also some HP models like HP Omen have the part number written on each part so you know wich exactly model and ram etc to get.

  • @ApexSim
    @ApexSim ปีที่แล้ว +3

    I know Alienware is not usually your bang for the buck laptop but the Alienware 13 R3 has amazing repairability. My nephew broke the charger socket on the laptop, it was able to work with a charger connected but it would not charge since it couldn't detect the specs of the charger. I was able to buy the charger input replacement part and the back grill that also got broken. I was able to repair the laptop without desoldering anything. Everything had nice flat cables and was amazing to disassemble. Also, Alienware has a great repair guide, full with pictures just for anything you might want to replace (and is able to do so). Expensive laptop but when it came the time for taking it apart, I was so happy I paid extra for the easy access design it has inside.
    BTW I'm talking about a laptop that is 6 years old now.

  • @saw1833
    @saw1833 ปีที่แล้ว +6

    Before even getting a minute in to this video, I will agree on the reparability of HP business notebooks, and more recently engineering laptops (their Z-series starting with the G3 models). I actually ENJOY fixing them. You can replace nearly any major component in under and hour, and most in 30 minutes or less, with a little experience.

  • @user-uw4uv3cy7l
    @user-uw4uv3cy7l ปีที่แล้ว

    I can't seem to find the product on HP's website. Is it yet to be released?

  • @alpaul
    @alpaul ปีที่แล้ว

    I cannot access the product page through the link. I tried every type left and right click to open and it always just immediately closes itself before the page loads.

  • @MitchGersbach
    @MitchGersbach ปีที่แล้ว +3

    I wish you had mentioned the keyboard isn't removable in this generation (a commonly breaking part). It was possible up til the G6 to pop it out from the underside but it's now part of the frame. The framework might have an edge there but I can't remember the keyboard in the teardown.

    • @ianvisser7899
      @ianvisser7899 ปีที่แล้ว +1

      Keyboard-in-frame designs are still removable most of the time. They just screw into the chassis from the bottom, sure a pop-out is easier, but they can still be replaced all the same.

    • @MitchGersbach
      @MitchGersbach ปีที่แล้ว

      @@ianvisser7899 good to know, this will help when moving one from a scrapped laptop but unfortunately looking at the parts list you can only buy the whole thing new, not just the keyboard. It's also a much bigger job than it used to be now that every other component has to come out first

  • @LightTheUnicorn
    @LightTheUnicorn ปีที่แล้ว +11

    I recently picked up a pretty low cost HP Pavilion and was extremely happy with how easy it was to open and replace near everything inside, including upgrading the RAM by just popping a module in. It's very good to see.
    Glad to see this review, hope this catches on and continues.

    • @jabbany2715
      @jabbany2715 ปีที่แล้ว

      Yeah, HP has secretly had a bunch of repairable laptops for a while now in the pavillion series (AMD versions)... You wouldn't be able to tell from the AD copy though, since most of them say they don't support "Upgradeable RAM". However, if you dig for the repair guide it will clearly show that the RAM is in fact socketed.

  • @franciscourioste4783
    @franciscourioste4783 ปีที่แล้ว

    That was already possible to do in the 2000s (up to 2012, roughly)... it's great to have those things back!
    Yet... can you replace the CPU? Or is it the only soldered part which you can't upgrade?

  • @mrahaman0307
    @mrahaman0307 ปีที่แล้ว +1

    I have an HP ProBook 430 g8 with a 1165g7 but it's running very slow. I've even formatted windows. Any solutions?