Just “Fixed” Their AC, And Now It Don’t Work!
ฝัง
- เผยแพร่เมื่อ 8 ต.ค. 2023
- In this video I return to a job where I had replaced the evaporator coil to find it not working. #hvacguy #hvaclife #hvac #airconditioner #hvactechnician #heatpump #furnace #hvacinstall #hvactrainingvideos #hvactrainingvideos @ruud #skilledtrades #bluecollarpride #txv #nocooling
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You charged the right price, your customers know you stand behind your work, that pays back dividends. Well done! 👍
A lot of other 'service based' TH-camrs never show their comebacks, preferring to edit them out entirely. This gives the 'impression' they never maker a mistake and we all know that's a load of BS. You show your process, Curtis -warts and all- and also show how a business owner should handle mistakes. With honest and integrity to make it right! 😎👍
I don't have very many return trips. But every once in a while I'll get one I'll have to go back 3 or 4 times..
Very true point. Just for that you'll best subscribe and like due to the lack of BS.
That business model will always keep you more work than you know what to do with!! Always enjoy your channel
Thanks 👍
Great video. I would recommend protecting TXVs a little more, they can be sensitive to heat and you can smoke gaskets if it isnt pritected enough. Appreciate the honesty.
I'm a firm believer in heat block paste. It aint fun changing out service valves from u guys hitting it with way to much heat. Now I make them use heat block.
Yea yea the txv the heat the heat, learn to braze properly with proper equipment and that worry fades fast I assure you
That's why many people have swapped to the propane torch, and the lower melting point of products such as stay -brite.
If you're pulling apart a system, I am all about the oxy acetylene, but when it comes to installing and dealing with higher pressures of a 410 a system, it's just not worth it .
Awesome video Sir. Components fail because they're man-made. I encounter call-backs too. I've learned that it doesn't mean you did something wrong. Again Great video Sir.
Thanks
Honesty is always good for business but more importantly it helps you sleep at night. Great content as usual Curtis.
Curtis, thanks for wallking us through to the end of this video! Very entertaining! You are a very outstanding Man! I learn from you and Always look forward to your videos! Thanks!
When I have TXV problems on old systems like that I just replace it with a piston I've done over 20 conversions and never had an issue or call back on one of them.
Wish my local GMC dealer had your ethics. You will be rewarded.
Nicely done Curtis, and we do appreciate your Honesty. Thank you 👍
Thanks
You’re Honest and a Smart Businessman because a Smart and Honest Businessman is more Likely to Succeed in Business. Thanks for being Super Reputable. 👍🙏
Amen brother. Take care of your customers and they will take care of you. At the end of the day I'm glad I have my integrity intact. Nvr was a parts pusher nvr will be.
Integrity is everything! Well Done!
That was my question to you about charging them. Good call Curtis
I absolutely love watching someone who's good at his job and knows what he's doing . This man know his stuff when it comes to heating and cooling . Every community needs a man like this working in it
Amen brother... honesty is the best policy in business... it has a good side affect... you sleep well at night :)
I read all the comments and agree with them about honesty.curtis you did great on making this unit running machine 👍
Thanks 👍
ive always worked by ,,"what goes around,comes around" !!!!
I did a job back in the day, the guy was a recluse. When I went in his home their was news paper articles of a car accendent. His wife and kids passed and he lived. I changed out a bad blower motor, then went over the furnace from top to bottom. Told him I was putting my tools up, and drove off. That job fked me up, so I went into refrigeration and never looked back.
That is good business my friend. I just had the same conversation with a mechanic. I have to sleep at night and have to do the right thing. Some folks just don't have a conscious. Nice video
Thanks 👍
I have done that job several times and find it easier to remove the condenser fan top, makes it alot easier and gives you more room.
All right ✅️, all right ✅️ all right ✅️ 😊
Curtis, you have done this many times. I agree with you that kindness and honor always helps. I always thought your a good Christian man.
Honest job.....nice work.
Thanks 👍
Nice work as always Curtis.
Thanks again!
💯%🎯 🙂👍 great job we need more technician like you
Thanks 👍
Interesting. The txv was new with the coil right. Moisture i think would plug the drier and show the same symptoms, but it would have to be significant moisture. was there a temp drop across the drier? If not the valve clearly wasn't feeding properly. the extra recovery was probably a waste but you never know, and you were doing right by the customer for trying. Great content as usual Curtis, thanks.
New TXV doesn’t come with the coil. So, it was older.
@HVACGUY ahh, I try to blow nitrogen through everything high to low. If it's restricted enough, you can see it sometimes with nitro and save yourself some time, but you never know. usually you replace the compressor, then find the valve that killed it 😆 but you can't help that, it's just part of the job sometimes.
Anytime I gotta open a system I change metering device no matter what I'm doing. Better to be safe then sorry...or been there done that 😂😂
I admire your work and honesty. Make it right by the customer, they make it right to you.
Entertained as always. Great content!
Much appreciated!
That’s how you build customers for life .
Curtis, you are good people. Sadly, not many of you. Take care.
You’re a good man Curtis!
Ur awesome brother 🙌
Most excellent content....👍
❤
u are a good man.
I had one of these smart thermostats to shut down the orange wire after a few minutes after it shuts off. It messed with me for a little bit.
Honesty is the only Policy.👍
❤❤❤❤excellent . Honesty and integrity at its best I ever seen in this business . Keep it up and you shall get awarded all the time.
Thanks
Way to go Curtis.
Thanks for being an example to so many. I am curious though, what would a repair like this cost? I don't know why, but my dad always taught us to spend time solving problems. I have had so many cases where I had someone fix stuff only to end up with more problems. As a result, I have a lot of trust issues and consequently do my own work - as much as I can. I can't tell you how much I appreciate your comment as this is the kind of service I would be happy paying for and trusting the technician. Thank you again Curtis.
You're lucky I would've cooked that txv without any heat block. Especially on a Monday.
love that youre adding music to diagnoses clip
That sucks but thanks for sharing.
I would pull and clean the valve if possible but replacement works best for time sometimes
The two times I've ever needed a call back, I've offered to pay for the tech's service time. The reason is that we all know that fixing one thing might alter the settings of other components. It happens, but the revisit wins the (understanding) customer.
I like watching your content keep doing what you do man. I've learned a lot watching your channel. I'm wanting to learn HVAC some day so all this information helps. Thank you and God bless
Goodman, Curtis.Chalk it up to the cost of doing business. Amazing how many times people tell me that so and so does not warrant their work.
Great job Curtis wish all techs were as honest as you thanks for the video
Great video, good advise!! Thank You!!
A Godly Man doing his part for HIS community! Good Job!
Blessings to you...
Lowell
I like your note at the end. I have learned over the years to do the same. In other things in life we can keep the good deeds in secret but in business you always tell them. Great video brother!
Absolutely!
Curtis is the complete opposite of those HVAC techs that that were trying to take advantage of the lady here vs not charging the customer for the callback (your other video). That's true honesty and integrity. Kudos to Curtis !!
thanks
Just awesome work, as always.
Thanks
Great in depth detail on the professional way to handle mistakes. I do large commercial systems snd I taje care of my mistakes. Most of the the time I have to take care of other's mistakes. That tends to be more difficult as they trusted that first guy and they tend not to like the idea that their tryst was misplaced.
I like to use stabrite #8, lot less heat on that txv . Never had problems with it, also no oxidation in pipes.
Thank you for the honesty your a good dude and epic tech I hope to be as knowledgeable and thorough as you one day and be able to own my own company solo maybe plus 1 but keep it simple no stress just good work
Also not your fault txv took a poop
Your father MUST be Proud of you.
Definitely one of those situations where doing the right thing has value. Difficult to put a monetary price on it, but you know in your gut .
When you did the last repair, I was thinking that the TVX was way too close to that dryer... Boy that was one expensive bill to swallow 12# of 410A, TXV a lot of labor. Kudos for standing behind your work,
thank you for being so honest was us and how you go by these tough situations
Is there a reason for not wet ragging the txv to protect it for most of the time ?
Amen. Nicely done
Curtis. I have been watching your videos for some time now and until this point I never recall you directly reference Christian faith. Yet indirectly your faith in how you follow it came across loud and clear. I was not the least surprised to hear you testify to the importance of honest and forthright business dealings. I can imagine taking on the loss of your paid time hurt....in the short term. But long term it reaps the benefit of a life well lived. Blessings.
Nice work love the channel. I had some concerns when you were brazing close to the txv though, asyou didnt break the valve down/remove the power head or protect the heat sensitive valve.
Glad you stand behind your work and love the transparency.
Totally agree with your closing thoughts, that being said, might have been a hard sell to tell the customer they need to pay for replacing a TXV after paying to replace an evap coil. To them, that would be all one call since they do not understand the mechanics of it.
Sometimes a little silver solder flux makes the pipes with solder on them solder more easy.
Question - why is silver solder being used?
Possibly shavings, contaminated refrigerant ,or carbon from un sweat? I do a lot of commercial and never ever un sweat anymore as it’s only served to cause me issues. Tripple evac that bad boy as well :)
You’re an incredible tech and keep up all the great work.
Well done!! Service is what it’s all about.
Way to go!! Great repair!!
Thanks 👍
Is it Possible that one of your “Other” Employees 😬 was Responsible for this Call Back ? Just Kidding, Curtis! 😬👍🙏
as a contractor I just did the same thing. it wasnt hard but being nice sometimes pays like you said. Bravo Great Job!!!
Good call on the evac and deep vacuum. Sure can’t hurt any😊.
I sometimes back blow best i can with txv out just make sure no trash in it at least makes me feel better.
it is always good to do all we do as unto the Lord.
Hey Curtis, how is the wifey feeling? Great job on this video.
Your a good man!! We need more honest people like you.. You have my up most respect. I have done your trade for many years, don't see that kind of honesty often..
Send you test equipment to The Cal Shop Inc in Clayton New York
Thanks!
Wow, I was thinking this bill is going to break the bank as I was watching. They did get a new TXV not sure how much those cost but you know your customers better than we do. Thanks for sharing that with us.
When brazing, I use this heat block putty spread it on the txv and drier. It makes a mess but is worth it, in my opinion.
-Good job Mr Curtis-
Two things
1; Don't bite the hand that feeds you.
2; Every Dawg has it's day.
Smart move with the no charge. That rental company will always have your business.
Your doing a great job. Don't worry bro
good job!
👍
I been having major issues with my FP vacuum. One system wouldn’t go down 1100m even with a triple evac. Took out my old pump and it pumped it down too 150m in 30min. Time to send it back for service
There's always a value to "free". Even if you didn't profit on that exact visit, you've reinforced the business relationship, and that's a slice of fried gold!
If a person could keep the tubes going up to your gauges it might keep some of the oil out anyway.
great fix tech
Yup because some will think k that u didn’t do the job the first time or that you know u messed up but by explaining it hopefully they will understand
I have done the same thing for people mainly because it feels like the right thing to do
S*** happens. You did the right thing by eating it this time even if it’s unlikely you caused it… Someone who doesn’t know much about A/C could easily see it that way and roast you, whereas this way you’ll have earned the client’s trust and will likely be their go-to guy and the one they recommend to others.
Call backs are horrible but you learn from them. If bad TXV after coil swap. That suck especially on a package unit. The Rudd rheem line is famous for bad txv I include them with repairs it’s open all charge is evacuated I’ve learned
did you run it in reverse before you diagnosed the coil? And you should get you a small turbo torch rig but buy the bigger head been an awesome tool for me for years and easier on the back in an attic! Also you'll burn less holes in the copper.
No, it was low, and I did a leak search, found a leak, then charged it. It stayed like that for 4 weeks and did fine. It only started doing this after I changed the coil.
gotcha. been a tech for a few decades so i know sometimes funny stuff just happens lol. Just gotta roll with it. Love the vids.
You did a very professional repair Curtis I looked at first video too you did a good job then. I did suppect your SST was low
I operate the same way. Maybe it will get me more business and maybe it wont .But at the end of the day I honored God and slept well that night.
In the words of Forrest Gump, it happens. Sometimes other stuff goes down when you work on things. It's not the tech's fault or the machanics fault, but sometimes people blame them anyway and don't want to pay for new parts. Leave out the shady ones.
Use alcohol pads in your micron gauge.
great job Curtis. you are honest/Christian and the kind of technician we all want for all of our work. ran into a man like this on something else and he did the very same thing and refused to give me a bill. I totally insisted on paying him for his time and costs. it is not your fault when so many things can be wrong at the same time and you only fix the one's you find at first. some problems don't show until you fix the others that mask them. great job! making sure your techs are compensated keeps them able to stay in business and that is the most important thing.
Hi bro from west Alabama
What’s up?
@@HVACGUY nothing much and u
@@jamierushingenjoying this weather.
@@HVACGUY yes I am
I'm the same way bout the no charge