Call Center Interview Questions and Answers for Beginners
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- เผยแพร่เมื่อ 6 ก.พ. 2025
- Most common call center questions:
1.Introduce yourself?
Tip:
You can answer by saying your name, education, last work experience or any skills that you have that is related to a Call Center.
Everytime when you are finish answering!
Here is a sample answer:
Hi Sir/Mam Good day my name is Umer and I took up Bachelor of Information Technology and Dietetics from Arid University.
I am also a very hardworking person, I am optimistic, patient and I am computer literate.
I am very eager to learn new things and helping other people is my passion.
That is all!
Now the next most common interview question might be :
2. Why should we hire you
Tip: this is a bonus question because you can say everything good about yourself.
Sample answer:
You shoud hire me because I am a fast learner and I have great active listening skills.
I can do multitasking tasks and I can follow instructions properly.
And lastly because I will do whatever it takes to become the best asset to your company.
That is all!
After that the next most common question migt be:
3.Why did you apply here?
Tip: to answer this question you should research about the Company you are applying for before you even apply.
Sample answer:
I applied here to your Company because
According to my research online.
Your Company has Great Career Grwoth Oppurtunities.
Friendly work environmet
State of the art Equipments
Great Incentives and performance rewards
And most of all because you have great Salary Base Pay.
That is all!
Now the next most common interview question might be
4. What was your last job?
Tip: to answer this question you should be honest and try to explain what are the things that you do on your last job.
If you don't have any work experience then you can try to answer anything related or near similar to a work experience that you have done before.. even in school.
Sample answer:
My last job was a Student Assistant at Silliman Library. What I do there is I sort, arrange, and organize books properly.
I also help students locate books for them to borrow.
That is all!
Next question:
5. What is your greatest strength?
Tip: another Bonus Question because once again you can say something good about yourself. But in this question make sure to answer the best skill that you have that is useful to a Call Center.
My greatest strength is that I am very Dedicated person.
And also because I have no Call Center Experience yet.
So I am so eager to work for your Company and I will always go for the extra mile, perform really well and exceed your expectations.
That is all!
And The last question might be
6. What is your greatest weakness?
Tip: This is a trick question. Remember to never every say anything bad about yourself?
Sample answer:
My greatest weakness is that I work so hard that I have no time to go out with my friends.
That is all!
Now I would love to hear from you!
What are your greatest problems in getting a Call Center Agent Job?
Post your answer on the comment below
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For quires
Visit my insta:
instagram.com/heyumerrr?igshid=OGQ5ZDc2ODk2ZA==
@umersaleem5370 sir I need this job.. I have recently completed my bachelor.. please help me😢
@@nishanisha2100 yes buddy come for an interview
How can I apply
This is Muzammil shujaat ahmed. Now I'm student of domino and recently I'm in intermediate level in domino . I'm speaking well with fluency. I need a job but i don't have NIC .
Without CNIC its difficult to
@@umersaleem5370no problem brother but I'm strong communicator . After 18 I'll make my nic. If you hire my I'll always be reliable, flexible and adaptable.
Without cnic you would not hire person
Very Good very informative video for Fresh persons
Thanks boss
AoA Sir Umer! Hru? hope going great! Fantastic Sir, you're doing a wonderful job. Newbies are learning a lot from these interviews. Could you please make more and more videos like this! If I were in Pindi, definitely I would have joined your call center. God bless you and your sweet family and your cute team! May grant all of you respected, long, healthy, wealthy, productive, abundant, and prosperous lives! Ameen
W slam!
Thank you so much jazak Allah
So nice videos❤❤
Thanks brother
Ohhh nicee videooo❤
Ohhhhh nice videooo❤
just a quick question: do you need CNIC for these types of jobs?
Yes yes
Sir But if students wants to Join Call center then
It can be possible With B-form ?@@umersaleem5370
No nothing needed like that
Nice❤
@@PUBGMobile3.4 thanks buddy
Karachi mn kis jga save hy call center company any advice plz
Search mars bpo karachi
I have no experience in giving interview can i pass it ??? if i would be confidence during whole the interview and are they ask easy questions or just like you have asked in the video ? Cuz i just passed intermediate...
Uss bro uss
Could you please tell have you joined any call center???
Yes you both will easily clear
@@umersaleem5370 please brother ye bata do ke call center me interview English me liya jata hai ya Urdu me?
Sir could u please tell me your call centre name and city ? Jazakallah
Mars BPO rawalpindi chandni chowk
Sir ap ye bta skte hain k konsi campaign long-term chalegi kid pr kam krna chiye
Medicare and fe
brother please tell me required education,skills and age limit.
Just you should be able to speak English
@umersaleem5370 can u give your whats app ?
If someone has no call center job experience and doesn't speak English well, is he eligible for this job?
No brother
Yes, you can apply in small call centers. They provide script in which everything is already written.
@@umersaleem5370sir my listening skill is really good but sir due to environmental issue I can’t speak properly like it’s 65/100 can I get job
Which type of small call center
Yes UAE and local call centre
Do you know any call centres in islamabad or rawalpindi that are hiring for day shifts?
Yes techtone f8 islambad
@@ahmedraza1912 ok thank you
Night job zadia ha day Ni mlti
Do you have any call center office in the Faisalabad? If yes then may I know the name and location?
No sorry dear
Bhai mila to mujhe bi btana
If you want a job in fsd in dispatching US campaign, mere sath rabta kr sakty ho ap
Best english learning institute fsd mye konsa bro ?
Netflix
Sir I'm Qasim Khan and I'm 11th class student so I wana join call center can it's poasible for me ? Plz answer sir
Try mars silk center
i want to work in a call center I'm currently studying in intermediate part 2 at Punjab Group of Colleges, Sargodha. I'm not 18 yet and don't have a CNIC, so can I use my B-Form instead?
Yes you can
Kse interview k lye prepare kre
Sir Job k Lye English Annna zrori hay kya ...
Yes
@@umersaleem5370 Sir International he bt krni hotiii ya Pakistan k bhe hay k English k bghair kam chl jata
I can listen and understand but i cant speak English fluently . Is there any chance for me to join ur call center am a student of 2nd year doing ics stats with no experience:(
Yes bro definitely, you have to start doing job and i am sure you will be improved soon
Kya Freshers k liye salary first month sy he start hoti ha?
Yes
i am fresher and tomorrow my interview
interview kesa ho ga mujy recommendation dain
@@alibhatti-o6v just be confident
Where is it?
Chandi chowk
@@umersaleem5370 in which city
@@umersaleem5370 Any office in Lahore?
@@Hamza22-fk4zi Rawalpindi
@@Hamza22-fk4zi no
Sir i need call center job my English is not good nd i have no experience any job ... .......
Yes sure
@@umersaleem5370same sir😢
My English is not good .
@@umersaleem5370and I want to join call center and improve my English speaking problem
Assalamualaikum! Respected brother, I have recently seen your videos , please let me know if there is any availability because I want to do this job. Thank You!
If you are from rwp or isb so yes
Whe he is starting talking in urdu during the English interview 😂
@@Dance-gd9uo 😅
What is main requirement in ibex for job?
@@Physcoboy45 good listening & speaking
How can i join sir?
Wait 😊😅
Bhai ksi b call centre main ja kr interview do wo aap ko rkh lein gain phir 4,5 din training dein gain phir aap dialer prr baith jao gu
@@cricket360kinterview English mn hi Hoga aur Jo job hai USS mn bhi English hi bolni hai ?
Have any call center internships In Karachi ?
For freshers
Not sure
Im 16 can i join a call center at this age
If you have good communication skills
Is there a way to get in contact with you . I am a fresher/beginner and in need of a job in call centres .
Do you hire?
0336 0688889
HR contact details
You can also use my reference if required 😊
@@umersaleem5370 that's kind of you
fresher kai liyai koi call center batao lahore mai
Ibex
@@umersaleem5370 ibex location
@@91hdnews Ibex, Mindbridge, Abacus
ma n inter kiya ha english achi nhi ha urdu ma koie job ha tu bato plz
sorry bro urdu ma idea ni ha
bhai yai call center wale security fee kue mang rahe hai
Scam alert
Hum sy to kuch Ni manga
Sir i have one question....ya call center pe salary malti he or yaha pe jo ap product or design ya jatne ap sale krogy os hissab ke sath apki piece bnyge
Basic bhe hoti h
After how much time job package start when the student is fresser and how many days for training
When he clears interview
@@umersaleem5370 bro where is your branch in Lahore Johar town
You offered him 14 and 40.? Takin abt salary
40k
@@umersaleem5370 his english was not that much good, That you offered him 40k, i was surprised if this much speaking can give you 40, what if someone speaks more fluent then him
@@Ilyassalmanilyas-c1i 30 basic salary
Intermeadiet ky baad call center join kr skty hain k nhi
Yes
Assalamualaikum
Bahi ma listening kar skta hun English par bolna bhot kam ati ha to kya mja job mil jaha gi Call canter ma or ap apna office ke location bta da plz
Yea bro
Sirr mjhy bta skty Hy ksy hogi job English m kmzor hm@@umersaleem5370
Location
Sir which call center in karachi
Mars bpo
Person with 5 year experience is considered newcomer? At least state right thumbnail
He is new in BPO industry bro🥳
@@umersaleem5370 I understand but "call centre interview questions and answers for beginners"
For beginners nullify your reason
It's a good content if it really address beginners like students not 5 year experience
You said: Why did you Left your previous company 😂😂😂
Lol yes
Mars bpo owners interview please
Lekin abacus main to grammer test, letter test b hota hai. Wo apki video main q nahi hai shamil?
Ya sirf training ko interesting or professionalism show krny ka lea kea jata ha bs.
@@umersaleem5370 ok
Maria Abacus Lahore or Isb?
Bro plz tell me is ur job halal or haram?
@SarimShafiq-l3p hilal
Depends campaign konsii hai
@ koi nahi ha
Sir i need a job.. i hve done vid masters.. plxx help
I don't know how you complete your masters degree, you don't know the knowledge of job , call Centre is a scam bro by physically everything is looks well and professional but its a scam and fraud , if you have master degree you not deserve for csll centre , 😂
Kdr sy ha ap
Sir ap ka call center kis jaga pe hai..mein kam krna chahta hn or mein ny pyly call center mein kam nai kiya hoa matlab mjy is ka experience nai hai par mein kar sakhta hn or basic salary kitni hai plz reply i am waiting
Nadra ki building ma Mars bpo ha rehman abad rawalpindi ap visit kren or mara batey ga
@@umersaleem5370 thanks sir
Sir MN job krna chata call center mein I'm fresher@@umersaleem5370
Sir I need Job in Call centre
Qualification: Intermediate
Skill: E-commerce
Speaking English is not much better but i can speak and Understand Easily
Good go for silk center
3 months bd callcentre waly nikal dety hai ?
No
Apka call center ha mjy ly luuu😢
Fluent english zaroori hai kya
yes
Your video killed my strange 😭
English Weak hay bro Urdu wala btaye koi 😢
Brother work kro thora sa english pa atleast smj ana vala level achieve kr lo
Bhai i understand listening but i cannot speak english . How can i eligible for call center? Plz reply@@umersaleem5370
🙏🏼mene dekh Lia he ye job jaiz nahi he
Why bro? Why this job is not good ?
@ you can search
Sir i need call center jobs
umersaleem5370@gmail