I've been researching a lot of these kind of call center english vids. Yours is one of the better ones out there. Call center communication is hard. What peolpe in training really need is to practice acknowledging customers Issues along with the emotion attached to them. I've notticed most people here on youtube making videos are english teachers. Most of them are offering Canned staements for students to memorise, what is really needed is teaching people how to soecifically acknowledge key stressed words that the customer is using, that way they can feel heard and relax. You have much more insight into call center communication and it really shows.
It seems like so long ago, but I worked in a call center for a few months before I got my first full-time teaching job in Texas. I met some of the most friendliest co-workers I've met and had some great times making each other laugh as a way to deal with some of the stresses you deal with a job like this. If I could add another tip on this video, it would be to build relationships with those you work with and know what you're going through...and of course, keep practicing key English phrases! Feel free to share your own experiences here! I'd love to read about them.
Wonderful. I have just encountered your lecture. This is the lecture that I have been looking for many years. The English lectures being given in ESL programs mostly don't match the real life conversations. Please make more videos like this.
We need to specify the time frame as well as inform the person the reason for the hold. When we resume a call we need to thank the person for being staying on line while the call was on hold.
Pues yo estoy aquí solo para decirles que no se desanimen y sean súper constantes en el aprendizaje y la práctica del idioma inglés. 🌟 Esto me han ayudado a convertirme en una persona bilingüe. Yo hago videos animados con mi propia voz para luego subirlos a mi canal. Me ha resultado una forma bastante entretenida de aprender la pronunciación correcta de muchas palabras y adquirir fluidez. Si son constantes y se esfuerzan mucho, en unos meses tendrán esa libertad y fluidez para hablar inglés. 💪 No se rindan!
thanks for your video i like the fact that you say smile when you speak that makes you more approachable , i will certainly smile alot during my english test tomorrow!
Flor i just noticed about ur channel .. u are amazing i love ur pronunciation! am employee at a glass factory in argentina. am looking forward to change my life by learning english and working from home. it really helps a lot thank you very much ! keep goingggg
@@learningenglishwithflor Mam please i request you when you free please talk with me just 5 minute on WhatsApp.when i talk to you my English accent will be strong in just 1 month
Thanks for the tips,handling customers service satisfaction,by using polite and courteous manners to the clients,i've plan to work in call center that's why i gather some usefull additional learning how to pronounce and how to approach clients online
Excellent. I just come across this video now, it's complete - audible, easy to understand & straightforward. I am learning this post. I wish I had seen this video before my test last night. Subscribing straight away. 👍
To be honest First time I saw your video, Seriously I am in love with you....I would say the way you speak is really amazing!!! I wish if I could have as politely tone you have.
I've been researching a lot of these kind of call center english vids. Yours is one of the better ones out there. Call center communication is hard. What peolpe in training really need is to practice acknowledging customers Issues along with the emotion attached to them.
I've notticed most people here on youtube making videos are english teachers. Most of them are offering Canned staements for students to memorise, what is really needed is teaching people how to soecifically acknowledge key stressed words that the customer is using, that way they can feel heard and relax.
You have much more insight into call center communication and it really shows.
It seems like so long ago, but I worked in a call center for a few months before I got my first full-time teaching job in Texas. I met some of the most friendliest co-workers I've met and had some great times making each other laugh as a way to deal with some of the stresses you deal with a job like this. If I could add another tip on this video, it would be to build relationships with those you work with and know what you're going through...and of course, keep practicing key English phrases! Feel free to share your own experiences here! I'd love to read about them.
Great tips .. tomorrow I'm going to hve zoom interview with TTEC India. But , I don't have good vocab thinking how I m going to get this opportunity .
I like the way you are teaching from India🇮🇳🙏🙏🙏
Well done
Good job.
Hi
Hii nice very good night 9957581056 I love you
You seem to be a sweet person. If it is so, i wish you always have a wonderful life. We need good people in the world.
she is sweet but you cant eat her
You are speaking as a native speaker, glad to see you. Please be continue.
I recently joined call centre and i really need this type key and tips thank you mam❤️❤️❤️🌹
I love the sound of your voice! Thank you for this tips!
Wonderful. I have just encountered your lecture. This is the lecture that I have been looking for many years. The English lectures being given in ESL programs mostly don't match the real life conversations. Please make more videos like this.
This video is helping me so much. Your voice inflections and intonations are perfect. Thanks.
Its a perfect guidance for call centre job... Thanks for sharing
Good to teach valuable video...🙏🙏🙏🙏
Ohh. I loved her English, it's beautiful, so understandable, blessings and thank you so much
We need to specify the time frame as well as inform the person the reason for the hold. When we resume a call we need to thank the person for being staying on line while the call was on hold.
i like the way you explain in an understanding way. thank you
Pues yo estoy aquí solo para decirles que no se desanimen y sean súper constantes en el aprendizaje y la práctica del idioma inglés. 🌟 Esto me han ayudado a convertirme en una persona bilingüe. Yo hago videos animados con mi propia voz para luego subirlos a mi canal. Me ha resultado una forma bastante entretenida de aprender la pronunciación correcta de muchas palabras y adquirir fluidez. Si son constantes y se esfuerzan mucho, en unos meses tendrán esa libertad y fluidez para hablar inglés. 💪 No se rindan!
I recently joined a corporate and I really need this kind of key tips... Thank you
That’s awesome, Jitendra! All the best 😊
Thank you much, this kinda video is a gold. It ll help me out a lot and keep doing this cuz you got my likes.
thanks for your video i like the fact that you say smile when you speak that makes you more approachable , i will certainly smile alot during my english test tomorrow!
Absolutely Amazing content
Nice AND interesting Video God Bless you very much.
Great tips! Very nice way of talking and teaching as well. Thank you so much! 💓💐
Simple,useful and comprehensive. Great video !!
Oh girl, wonderful tips, and thanks for helping.
Pure gold! Thank you for the recommendation.
Flor i just noticed about ur channel .. u are amazing i love ur pronunciation!
am employee at a glass factory in argentina.
am looking forward to change my life by learning english and working from home.
it really helps a lot
thank you very much ! keep goingggg
What a helpful and informative video! Thank you so much Flo :)
Hello, thanks a lot for shared your knowledge. God bless you!.
Thanks a lot for giving us nice tips and tricks and for being polite courteous and calm in any situation 👌🙏👍🙏🔥🤞
You are perfect I love your teaching
awesome :) glad you like my teaching style!
Very nice
I think your videos will help me grow in my career as i'm going to join BPO sector ❤
Thanks for your advice. It's very helpful.
We're in July 2023, and I just watched your video, so brief and concise, helping visualize the way to go... (Bonus: you're so charming 💜)
Thank you so much . The video was very helpful for me and there is no confusion in yours words , it's very clear and adapting one
Wawww I really like this video,it is useful really
Thank u Ma'am for helping us to teach about spoken English
Very interesting lesson thank you very much
The English which you spoken is very fluent- will keep on sharing the videos
Other people learn so much
Nice and clear pronunciation. I don't feel any difficulty understanding your English, ma'am...
That's great to hear that my English is clear for you!
@@learningenglishwithflor Mam please i request you when you free please talk with me just 5 minute on WhatsApp.when i talk to you my English accent will be strong in just 1 month
Wow your program and prounciation very clear. I m so many like about that..❤🙏👍🌞
Thanks for sharing this video. i really needed it. God bless you
Wow amazing, im about to start taking calls in french, my native language, and also in english. And this course helped me. Thank you so much.
You are teaching in a superb way
Thank you Flor, l'm realy happy with this tips & phases God bless you.
Waoo very Good😍
Thanks for the tips,handling customers service satisfaction,by using polite and courteous manners to the clients,i've plan to work in call center that's why i gather some usefull additional learning how to pronounce and how to approach clients online
I'm really enjoying your accent and your pronunciation and I learn a lot . Thank you so much for your work honesty 💓
This video was very useful madam❤ Awesome and thankyou very much for making this video. I
First and foremost you have a new suscriber I love the way that you teach us.. I hope very soon get hired your tips are the best
Ur way of explanation about callcenters Tips super, liked this type of videos mam,
First Time I have joined BPO .
It will sure help me out
Great tips mam nd very nice way of talking as well teaching ❤️❤️❤️🌹
Very important session and thank you so much for the topic mam
Great job 👏 👍
Excellent. I just come across this video now, it's complete - audible, easy to understand & straightforward. I am learning this post. I wish I had seen this video before my test last night.
Subscribing straight away. 👍
You are innocent humble and polite
To be honest First time I saw your video, Seriously I am in love with you....I would say the way you speak is really amazing!!! I wish if I could have as politely tone you have.
Awesome awesome
Thank you very much Flor. It helped a lot.
Awesome explanation
Indians here, hit a like button 👍👍
Yes...you re speaking english very well
Your accent is soooo clear and clean
Really inspire from your work mam ...Lots of Love From Pakistan..Your blogs are Very useful for me
I really like your tips, you are pretty good at teaching.. thank you!
Eres preciosa hablas con una tranquilidad ! Bendiciones!
Thats absolutely so helping
Thank you so much for this . Really great
The best video
really clear, and u talk clear either sis... thanks
Thanks for the video Mam!!
Great voice.. so clear and very nice to hear.
Very nice way of teaching,great
I really enjoyed it.
It's really helpful
Great lesson Mam
Thank you! Hope you have been doing ok :)
Thank you so much for your great and best guidance
I'm not fluent in English... It helps me to learn and a good thing to know basic call center training.
How can I contact you
Wow... Teacher * Flor*
That's Great...
روعة أستاذة
very informative videos
thank you for sharing
Excelente video. Muy útil. Gracias.
Muchas gracias!
I really appreciate you videos. 👍🥰
Thank you so much for your lesson it's really useful.. and i like your teaching way. Keep on good job..
Myname is David LENOR DAVID
You are amazing Flor.Thank you so much for the information.Carry on you are the best ;)
Such a wonderful video❤
I like your all videos and Learnt many things to you and I liked your way of teaching and way of laughing really Love from India
You look like a supper polite person sound like more natural when you're bon phone call
Thank you for this great vid ma'am
U are doing great, keep it up 👍
I just want to said waoooo
U r brilliant
Have a smiley day
I really appreciate you and I like the way you teach,
Awesome thanks for the info
Thanks a million ❤❤❤❤❤
Good conversation tips
Your voice is so sweet and useful information
Great video.
Excellent work thanks 😊
Thanks, Arif! Check out some of my other lessons if you’re interested 😊
Upload some more videos about call centres , information how to convince customer very effectively ...as I love your way of English ...
Your speaking style is too good excellent extent and also stylish
Your English speaking is very very fine
Very well explained thank you ☺️