Permanently stop your Samsung French door refrigerator from freezing and icing up - Super Cheap Fix!
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- เผยแพร่เมื่อ 30 ก.ย. 2024
- In today's episode of Tinkering With Tiny Humans, we show you how to fix the constant icing up / ice build up and lack of cooling associated with Samsung french door refrigerators that were sold in the last 10 years. Mine is an RF28HDEDSTR, but my appliance repair buddy says that he sees this issue with many similar models. Leave a comment if this worked for you or if you have any other thoughts!
At first, you might notice a ticking or ting ting sound when you open the door. That is the sound of the circulating fan blades hitting accumulated ice in the evaporator coil cover. As soon as you open the door, the ticking or clicking sound will stop. This is because there are two concealed magnetic switches in the door, and power to the fan is interrupted when you open the door. Eventually, the unit will ice up completely, the air will not circulate, and the food compartment temperature will start to rise. We show you the secret Samsung diagnostic codes that will reveal if your fan is stalled or if the coil defrosts cycle is not working properly.
It is always a good idea to get a Factory / OEM service manual when you are fixing stuff. Yeah, you'll pay $10-50 for a factory service manual, but it will save you SOOOOOO much time. These guys have everything from schematics to your Dennon receiver, to service manuals for your Caterpillar earth-moving equipment.
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This is is the cover that my fridge uses, but here are some of my favorite parts dealers
www.amazon.com...
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Okay for everyone wondering. I can confirm this 100% works!! It's a sealing issue. I haven't defrosted my fridge in 4 months! No fan noise no freezing up vents! I was defrosting manually removing everything every 3 weeks. Thank you thank you!
Thank you so much for watching and commenting. I'm so glad that the repair was as successful for you as it was for us. Thank you and have a great day.
Are you referring to the plastic over gasket or the tubes/wires coming into the fridge where he sprayed insulation?
@@TWTH Thank you so much, this problem was making me completely nuts.
@@ivanshinoda Awesome. I hope you have as much success as we did. Thank you for watching!
Seems like many people have similar problems with this fridge. Our main problem is the ice maker. It freezes up in the back of the ice maker. It also drips water into your glass before the ice is dispensed. We also had the noisy fan issue like you described. During the 5 year extended warranty that we had they replaced the ice maker 3 times and did the defrost in the back panel as you did once. No more Samsung products for us. Thanks for your post.
I solved my water/ice problem on my Samsung!!!! After a year of this problem and calling SAMSUNG who would not help, I did the perfect repair job!! I threw my Samsung fridge out and purchased a new one of a different brand!!!!!
What make and model did you purchase ?
I will never buy a Samsung appliance again.
I may have to painfully follow your footsteps.....
@@111hutube After reading about the Samsung "back of refrigerator freezing issue", and having an ice maker that has not worked in 9 yrs due to freeezing, we just replaced with a GE refrigerator. I figured we just waste money on repairs to not fix the problem. My new GE counter depth refrigerator dropped in price in one day to $1400. Still was $2,000 for install and THE WARRANTY .
My house came with all Samsung appliances. I do not recommend buying, Samsung appliances are all junk in my experience and anyone I talk to who has had one.
You're the man but such a shame Samsung requires us to have to do this for a fridge to function smh...
It is a shame! I will likely invest in a proper, True brand, or other commercial fridge when I can't bring this one back to life. Thanks for watching!
manufacture in our country again , quality appliances that lasted forever.
I inherited one of these crappy new fridges and when it dies I'm buying the oldest unit in decent shape that I can find on the used market.
Yeah I will never buy another one again.
Sooo... Samsung is aware, they know about this problem for a decade & did NOTHING! Love their phones & like the TVs but appliances?? Yeah they suck!
I did 3 things. First I changed out the temp sensor, just to be sure, and moved it to the inside then I put the new extended and bigger tab on the bottom of the defrost element and lastly I added 1/4 x 3/16 inch insulation foam tape around the cover. It’s been working great for 2 months now and no freezing issues. The fridge even seems quieter. Thanks for sharing your experience.
Thank you so much for sharing those techniques. I'm really glad it seems to be working well for you. I hope you have as much long-term success as we did! Thank you and have a great day!.
1965: watch my Mom defrost the freezer on our fridge at least monthly.
1980: glad to have a automatic defrost fridge.
2022: back to unloading and taking apart fridge to defrost. 🤦🏻♀️🤦🏻♀️
Ha! That is such an apt observation. Thanks for watching!
I love it when a DIY guy knows more than a Samsung tech, but I think the kids got lost when you grabbed the manual haha. Thanks for all this info. I'm on my 5th tech and still freezes up so I'm going to recommend these steps to the tech. The last time I called Samsung they said they would replace it if the tech couldn't figure it out so I guess I'll get a new fridge if this fails. All in all, I think you are correct about the fan not getting the ice off the coil, once that coil freezes it stars to creek, until it ends up in the ice compartment and then it's game over. I also did here the ticking sound from the ice touching the fan...that's when this all started. Awesome video!
Well, I have subsequently learned not to be so hard on the technicians. It is all Samsung's fault. Samsung will likely only reimburse the service company for performing certain pre-approved resolutions, and it is likely that they will just keep throwing parts at it until they have no choice but to give you a new unit. Thank you for watching! Have a great day.
Hope you got a refund and bought a different brand. The law says if you have 3 service calls under warranty for the same issue, it is a lemon and you can get your money back. No need to do 5 or 6 calls for the same issue.
@@sherylwillis3991 Only if the Lemon Law in your STATE covers it. The automobile Lemon Law only covers automobiles.....
PLEASE don't get another Samsung. I am getting either a GE or a Midea
But the real issue is that we shouldn't have to fix the crap design of a multi thousand dollar appliance when the company could just build them correctly to start with. :(
Certainly, one should not have to do it. Their poor engineering practices have made the brand dead to me for the rest of my days.
1 important thing I also found was that, you should keep the temperature of fridge @ 4 degrees & freezer -17 degrees Celsius.
This allows the fridge to turn off more frequently, hence reducing the build up of ice.
Most people have -20 & 1 degrees, this is too cold. And eventually ices up
That is a good observation. Thank you for sharing that. I appreciate you watching, have a great day!
I was told -2 on the freezer and 38 on the fridge..
Eastern is talking Celsius.
@@jimmyburnett2245he’s talking in degrees Celsius. Your talking about degrees Fahrenheit.
Doing this works just works, just adjust freezer section from the coldeessttt to a cold setting and you should be good. Had to be defrosting manually almost 3x a year. My SBS samsung had lighted bars and not a digital numerical display so i droped it to 2 bars and almost 3 years after no more icing up and the the both sides works as they should. Tip, cover your liquids and no open watermelon in the fridge section.
Great channel, great video and FANTASTIC parents that are taking the time to teach them so many different things in life to help prepare them for the hardships to come. GREAT JOB!!!
Thanks for your kind words, and thanks for watching!!
Tried one of the fixes in your video, to fix the same problem on my unit. I didn't put sealant on the fan assembly cover, but took standard window / door foam and replaced the factory gaskets. I removed the factory gaskets and used gorilla glue to help keep the replacement seal in place. it's been 4 months and no ice buildup. Literally, ice was building up every two weeks and now, it's good to go. So glad I didn't purchase a new unit, which is where I was heading until I tried this fix. Thanks a bunch.
Wow!, just wow! The fact that so many people are having problems with this refrigerator shows Samsung is negligent in their product's operation and warranty support. I had so many problems with the ice maker on this refrigerator that my wife and I bought a Whirlpool and put the $2500 Samsung in the garage for a backup to keep our beverages and it won't even serve that purpose. There are so many blogs and how-to's on problems and fixes with this refrigerator that it is probably the biggest ripoff of an appliance that I've ever seen or heard of.
I agree. I was watching an interview with the CEO of Samsung, and someone asked him about an issue involving technicians having a hard time finding parts. When asked what could be done done about it, he said that people should just buy new appliances. Unfortunately, I have not been able to find a universally accepted reliable appliance brand. My KitchenAid built-in appliances have been relatively trouble-free, but for refrigerators, I might try Bosch next time. Thanks for watching.
@@TWTH We bought a Whirlpool but I'm not pushing them. I haven't had one problem with it in over a year. No ice maker issues, no water on the floor every morning, no issues with the refrigerator portion not cooling. Anyway, thanks for sharing the info
I just stopped buy samsung products. 10 or so years ago samsung had problems with their TVs too.
@@DaBinChe I have given up on them too. Thank you for watching.
I have a samsung, just de-iced it 2 weeks ago and its doing it again, just sick of it, its out of warranty, but I belong to the Samsung recall usa facebook page and its an epidemic. They say they wont help, people then call the better business bureau, and the customer receives a call from samsung within 2 days to try to help. I guess that is what it takes. People are getting checks in their account if the technician they send cannot fix it.
You sir are amazing! I've been defrosting Mt fridge with my wife's hair dryer every 2 weeks for a year! You have no idea how appreciative I am! I will try this TODAY!
I hope it works as well for you as it did for us. Make sure the family is presses both door halves closed after using the fridge, so warm air doesn't enter through a partially opened door. Thanks for watching!
@dannydrake84 did it solve the problem for you?
What is the insulation foam, orange looking stuff, that you used and where do you purchase it from? Thx...Perhaps a link if you have it.
It’s been a little over a month and so far so good! I replaced the gasket, then foamed the entry point of the refrigerant pipe, but skipped the foam around the electrical connectors. If you wait until the foam sets up a little (or spray with a little water) you can sculpt it a bit to fit the area better as the foam is sometimes hard to control. Thanks!
Yes! I use that technique often. Once it sets up enough so that it no longer sticks to your fingers, you can deflate or compress the foam so that it is not protruding from the face. Great suggestion, and thanks for watching!
@@TWTHI have a Kenmore elite. Which is apparently a Samsung. I’ve had it for 16 months. The fan is freezing up. My fan is in the freezer part instead of the fridge. Are the insides basically the same? I thought it wasn’t sealing properly as when I close my freezer door it catches on my right fridge door. So my fridge doors are not even. So I now have a gash in my freezer door on the right side. Called a repair man. They can’t get parts. So I’m not sure what to do at this point. They was ordering new brackets and door. Do you think this is my issue? I’m afraid to do the diagnostic test and screw up my fridge as my buttons aren’t in the same place. All of mine are inside above the door closers. Can you help? Keep in mind I’m a chic. So I don’t know any of this stuff lol but I’m willing to try at this point. Extremely frustrated!! Thanks for your time.
Hi there, you'll need to download / buy the manufacturer's service manual for your particular model, since the combination of buttons you must press to enter diagnostic mode will change by model and certainly by brand name (even though it's entirely possible that your Kenmore elite is in fact manufactured by Samsung). If the design of your evaporator coil cover is vastly different than what is shown in the video, the proposed remedies likely will not work for you. One cause of units freezing up is a low refrigerant charge, which would be indicative of a small leak. If it is in fact a leak, repairing it is not usually a DIY project. Thank you for writing and have a great day.
The insulation alone fixed my problem. Posted after 2 months of no issues. Thanks for the help!! Next step is fixing the ice maker.
Thanks for the feedback!
Legendary. I have been “fixing” this problem for two years and this is the closest to a true repair I’ve seen. I love the format, and including your children is awesome. I want to be your friend!
I hope your repair worked out!
Thank you so much for the help! All it took for me was moving the thermistor. With all the “fixes” I’ve tried before, it would start icing up within a couple days. It’s now been about a month with no issues. Again, thank you - and your family!
Thanks, our is going strong as well!
Home Despot, lol.
Thanks for watching!
Spot on. The magnet trick may be the greatest thing I've learned all year. Thanks for taking the time to make such a thorough and easy to follow video. Maybe I can stop living out of the camp cooler now.
Thanks for watching, I hope your repair proves to be as successful as ours!
I have that same exact fridge. Only had it 3 years and was told by the tech we need to replace the whole fridge. Door control panel needed to be replaced which means we need to replace the entire top left door.The problem is, they don't manufacture that door anymore. So glad we got the extended warranty. Never buying a Samsung appliance.
I won't buy products if I can't get parts. I guess no more Samsung stuff for me. Thanks for watching!!
I buy parts on eBay.
Evaporator coil cover costs $139.00 if you remove it before its fully defrosted.
(ask me how I know)😮
I wrapped a few turns of bare 12 gauge copper wire around the bottom middle of the defrost coil and extended the 2" ends of this wire down into the drain tube at the center bottom of the drain "pan". This helped the drain tube to not freeze solid and helped the puny tiny factory aluminum tab to keep that drain tube area free of ice. The factory aluminum tab from the heating coil into the drain tube was insufficient to defrost that area enough. The wraps of copper wire I put around the bottom of the defrost coil and extended a bit down the drain tube helped greatly by conducting heat from the defrost coil through the added copper wire down into the drain tube. Copper conducts heat well.
Thank you for this thorough and thoughtful analysis of the various failure modes. I, before seeing this video, took a swipe at examining and correcting my own icing issues. I performed similar treatment and had pretty good luck (over 9 noise free months as opposed to 4 months??) . I, unfortunately, only sealed up (using plumbers putty) one of the three through-wall wire connections. I will seal the other 2 this next disassembly. Also, I wrapped/coiled a 12 gauge solid copper wire (swiped from some Romex I had in garage) around the heating element 3 or 4 times then twisted and placed the ends about 1.5" down into the bottom drain hole you discuss at 15:45 (I found my drain hole frozen over). The aluminum heat sink they designed just doesn't cut it. I did place a loose plastic sleeve around that copper tail to keep it from touching the surrounding aluminum tray (to avoid dissimilar metal issues).This all worked very well. The only trick I totally missed, from your treatment, is to move the sensor over, as you suggest around 13:15. Between the poorly conceived ice maker and these obvious icing issues... I'm really miffed at how Samsung screwed the pooch on this fridge.
It is a horrific design, and I thank you for all of your observations.
I like the way you are teaching the kid that’s great parenting.
@@tejtrambharatt5182We sure have fun together!
Why just one kid? Why not both?
Thanks so much! Very clear and succinct advice! You must be an engineer - you very clearly have a logical mind - love the way you are teaching your children to repair vs replace!!!
I sure have fun doing project with the kiddos!
Samsung fridge 👎👎👎😡😡 I will never get one again never!!!! thank you for the video 😊
I regret that all of us Samsung refrigerator owners have to suffer the same fate. Thank you and have a great day.
Terrific presentation. Much better than the dozen others that I watched. Can't wait to complete the job based on your suggestions!
Awesome!. Please let us know how it turns out. Thanks for watching!
I agree with this!!! So viewer friendly, articulate, and your kiddos are great addition!
@@beccamayberry9907 The kiddos are the main attraction; any of the instructional content is just an ancillary benefit :-). Thanks soooo much for watching!!!
teaching your kids that troubleshooting and repair is part of buying and owning appliances that cost thousands of dollars. I did this same thing with my kids but with a whole lot more swear words. LOL Just went through our POS Samsung fridge to fix the ice maker. I will never buy another Samsung appliance, seeing as they're well aware of the issue of the ice maker freezing up and choose to do nothing about it.
Yes, I recall reading an article discussing the difficulty of finding Samsung parts for certain models. When the CEO was asked what he would say to technicians and homeowners about it, he said, "Buy new ones." I too would like to say that I will never buy another Samsung, but the LGs are worse and the "domestic" brands have taken a quality dive. Perhaps Bosch would be an option? I will say, none of my Kitchen Aid appliances (made by Whirlpool) have acted up... But I have only owned them for 7 years. Thanks for watching!
I love your fix. You should apply to be a tech trainer lol. The drain tubes on them are faulty. So grab a new drain tube and then your machine should be good to go and clean the coils while your back there. There is a heater kit that can go on the upper portion of the evaporator but it is not approved by the manufacturer, and that is why they just throw parts at it. The servicers you use can not change the design of the machine due to liability, but it looks like your fix is the one that actually fixes the ice build up. Oh and keep the kids working with you, we do not have young people that can do anything anymore>>>KUDOS
Yep, I knew about the aftermarket upper heater kit, but this has done the trick for 4-5 months. That will be my next thing to try. I didn't replace the drain lines, but I did flush them, clean the gunk out of the tray that holds condensate until it evaporates, and cleaned the condenser coil very well. Thanks for the praise... You definitely know your stuff!!!
@@TWTH Where can I find this aftermarket upper heater kit? I might try that at some point. Thanks...great video!
@@robbymc2000 I believe this is the one that some other folks have recommended. It appears to be out of stock though. Perhaps you can find something similar. bens-appliances.com/products/refrigerator-secondary-heater-kit
Fortunately, mine seemed to stay ice-free without adding the auxiliary kit. Thanks!
I haven't even tried yet to see if this fixes my problem, but I don't even care whether it does. Watching dad with the kids doing this project, being together... this video made my life better today. 💛
Yay! Thank you so much for watching and commenting. I try to involve them in as many projects as possible. If their future circumstances make it prudent to outsource this type of work, that is perfectly fine, but one should never be beholden to others to perform repair and maintenance work. Have a great day!
Just finished reassembling my fridge. I only moved the temp sensor over to where the big chunk of ice was sitting when I took the panel off. I hope that’ll be enough to trick the fridge into defrosting longer.
It would be amazing if moving the temperature sensor alone is effective. Please check it again in a few weeks and let me know if you succeeded!! Thanks for watching.
It’s been two weeks and I haven’t heard the fan make any noise.
@@marke8930That is a great sign. I also set a reminder on my phone every week to hit the diagnostic buttons to make sure no error codes were popping up. Thanks for the update!!
Great to hear that, can you tell me if that has worked ? I want to do this and maybe insolate the pipes coming in but dont know what will really do the fix. Please let me know.
Our Samsung icemakers are frozen currently and our fridge is too cold. We had a repair company replace the control board and sensor with no luck in solving this problem. Our food in the fridge freezes. Would this repair fix that problem?
I have no experience with the ice maker freezing up, nor excessive cooling, but I presume you have found a solution by now. I apologize for the delay. Notifications were somehow turned off.
I have had the same issue the past couple years. I have been de-icing every 3-6 months. I just tried wrapping a shoestring around the top where the moisture originates then feeding it down to the drain area. I hope it works. Your idea seems legit and I hope it's a permanent fix because we know the ice build up gets annoying...
I might try a piece of weed Wacker line, or something non-porous, instead of the shooting. Let me know how it turns out. Thanks for watching!!!
@@TWTH I checked it out the other day and the ice was still building. Shoestring was frozen. So the weedeater string would work better. I am currently waiting on Samsung to fix this issue and my icemaker for free! It's been 3-4 weeks and nothing has been done. They say parts are on back order.
@@robbieevans5733 My solution for the ice maker was to put a tupperware tray in my freezer to dump the ice from the ice maker. Once it's full I shut the water off to the ice maker. I only turn the water on to my ice maker when I need to make ice. You loose the ability to pull ice from the door dispenser but for me that's a small price to pay to keep my ice maker working and not continually icing up.
Never Buy a Samsung. Garbage.
Agreed. What is the brand to have these days? Thanks for watching.
True
Worked like a charm. Tried all the other fixes, but no joy. Been over three months now and no water under the drawer. Thanks, mate!
I'm so glad you had success! Thank you for watching.
The breach of moisture into the unit via warmer, humid air in the home(let alone from one's garage---Yeesh!), is the biggest issue with these units. I would know...Samsung appliances are appx 75% of my business. Great as a businessman! Horrible as a fellow consumer. Something I find almost daily, that no one has made mention of(that I've seen) is the craptastic genius of the French Door Mullion design. The "flapper" panel piece that sits between the two fresh food section doors has a significant gap at both, the top and bottom. The remedy for these gaps allowing the breach of unwanted, frost building, condensating air into the unit is the addition of outcropping tabs at the inside corners of the fridge door gaskets(seals). These thin tabs are extremely quick to wear to the point of being ripped, torn, or gone completely, and therefore exacerbate the underlying issue at hand. This and so many other fine flaws can be discussed, at length, if interested, with me... The Appliance Scientist from Kansas City, MO(ie., the front load washer with a planned and well timed life span of appx 5-8 years due to the purposeful marriage of a stainless steel tub to an aluminum support arm bracket resulting in a fun chemical process known as Galvanic Corrosion.).
Appliance scientist? Sounds like a fantastic hobby. Perhaps you can make a career of being an expert consultant for product liability lawsuits. If I get one of those washers, I will need to tear it down and install a dielectric union at each of the mating surfaces 🙂. Thank you so much for watching.
@@TWTH has become quite the rewarding business venture, actually[hobbies lie more in the realm of collecting art, toys, 1st pressing vinyl records and 1st edition books, cabinetry, and STEM creations with 7yo daughter(next big project being Tesla Coil builds.)]. Thanks for the wealth of info you provide and best of times shared between you and your children in scientific discoveries together. A most rewarding endeavor it has been for us, indeed.
@@christopherford1539When it is time to get a new appliance, I will gladly pay your consulting fee for advice. Have lots of fun making stuff with your daughter!!!
It's absolutely awesome how you have your kids involved and they actually enjoy it!!
I just finished fixing the ice machine problem (hopefully permanently), but while following a link to that part and reading reviews one lady said it fixed her ice maker but didn't fix her issue with water under the meat and cheese drawer. I didn't know what she was talking about so I pulled that drawer out and holy moley there was a lake of water there! I had no clue that was happening! I'd been complaining to my husband for the last year or so that my cheeses were molding fairly quickly, which I've never had a problem with, ever, that just doesn't happen to this cheese lover, so I'm betting it's from that. So that's how I ended up here. First one I watched showed how to change the clip at the draining point and now you've showed the rest. I'm going to do all these things at once and have a permanent fix. Then I can go back to loving my Samsung fridge again!! Thanks so much for the very informative video!
I hope you have success and a long-lasting repair as we did. Thank you for watching and commenting
Thanks a million. I'm doing this as we speak, I'm hoping these steps stop my fridge from over freezing! Wish we me luck and I'll keep you guys posted on how it goes!
@@chanelleregnault1587 I hope you likewise have a lasting repair!
Just finished defrosting mine. Thank you so much for this wealth of information. I believe different models have different methods of accessing the codes. On mine, I had to hold fridge and freezer for 9 seconds. I couldn’t get it to go to any defrost settings, so I had to patiently wait for the larger section of ice to melt before I could remove the panel.
Hi there! Yes, I did notice that some models use a different key sequence. Thank you so much for sharing, and thank you for watching!
Same, I don't have an in-door ice maker. We put a heater near the fridge with the doors open all night and was thawed. Pulled it apart, cleaned it, and put it back together.
@@sarahammon9856hold freezer and zone for 10 seconds then toggle to RD or FD
I have an observation. Don't buy these stupid things. Buy a simple fridge and forget about this expensive crap.
I will likely buy a proper commercial refrigerator next time.
@@TWTH The fact that Samsung hasn't fixed these things should be a warning not to buy Samsung.
ALMOST Every one of these fridges have the same problem. Also, this video is very wholesome. Thank you!
Thanks for watching!
Thank you! Your video is the best I found to explain the causes and show the steps to address them. I searched for an entire day watching all the other videos TH-cam suggested and thankfully came across yours.
I hope that you have as much success as we do. Please let me know how it turns out! Thank you for watching.
Thanks for the detailed solutions. My fridge fan froze up and the drain froze up too. Discovered something was wrong when our milk kept going bad way before the expiration dates. One thing I dread is that my dad bought a fancy same version of this fridge over a year ago. The one I am fixing is for the house my roommates and I live in. Samsung should stick to phones and android devices!
I agree. While they are a megacorp that wants to dabble in everything, perhaps their quality would improve if they narrowed their fields of specialization. Thanks for watching!
Great phones. Tvs too. Fridges suck tho😮
I love that the kiddos help you fix things. I've never seen a video where the kids not only help but are very enthusiastic about doing so. This is wonderful, I love it!
Thanks so much, new subscriber!
Well, I figure I should do as many activities with them now... Before they discover that I'm not cool :-). I think we have a pretty good time. Thank you so much for watching and subscribing. Have a great day!
😂yup. Mine are all teens and I feel out of the loop sometimes...but they still love me and my wife. Great vid! My son will do these mods today!
Hi Everyone, so I have had one of these Samsung rf25hmedbsr constantly freezing up in the fridge part and also icemaker freezing up. So if you have the evaporator cover off, this would be a very good time to make sure you have icemaker box caulked off with white silicone. There are numerous videos describing the issues with the icemaker, after updating the icemaker fan, tray with new style gasket (all of these parts have superceded numbers, make sure you get the latest revisions, parts suppliers could care less if they are selling you old stock of defective parts). There is also a y clip kit that helps in draining the icemaker properly, especially for this issue.
As for the fridge freezing, this guy's video is right on. I bought the entire evaporative cover with the fan and sensor, you may be able to reuse yours but if you have issues might be worth changing it out. I also changed mainboard, noticed a difference in the power of the fan after replacing mainboard so this might have been part of the issue. I also sealed fan mounting with silicone just like in the video, I siliconed the copper tubing, no need to remove current insulation, just make sure it's dry which takes a bit of time as it will be cold and wet. Silicone over the foam insulation to seal completely. I believe this is the primary issue as every time I have had this cover off, ice buildup always starting by the tubing. also siliconed around electric box connections in case moist air entering by there. Silicone needs an hour to dry somewhat before turning fridge back on. I added to the insulation just like he did with home depot peel and stick insulations, bought a roll of both 3/4 wide and 3/8 wide. Covered over all the foam insulating strips except the fat part at the very top. Took a bit of pushing in place after reinstall but locking tabs set in and if you push in on the cover while reinstalling the screws, it positions perfectly. I did not move the defrost sensor like he did, I didn't think it mattered much. For now I seem to have a working fridge. Did this last week and I havent heard any fan hitting ice sounds so I think it's solved. Such a shame that such a beautiful fridge has so many defects
Thank you for the detailed response, and thank you for watching!
Hello,
Thank you for your very informative video. Our RF2SEDBSR/AA Samsung refrigerator's filter is not working properly. We have bought three different type of filters including the one that Samsung recommends for this fridge but everytime we connect the water filter the water stops. However, the water streams perfectly fine whenever we remove the water filter from the refrigerator.
Any idea what can be done? or What could be the issue there?
Very thorough explanation! Yhank you!
My sister was quality control in a plastics factory that made refrigerator parts. She would sometimes have to get in shouting matches with managers that wanted to send defective parts. When she took time off no one inspected the parts going out!
It's really disturbing when you think how much these refrigerators cost and the high likelihood of defects.
No more Samsung appliances for the rest of my days.
I had to replace that metal tab at the bottom leading into the drain tube. The factory one was skinnier and not as long off the defrost line at bottom, middle . SAMSUNG has a new part for that.❤
It's been about a month, and no signs of freezing up, so I figured it was a good time to leave a comment. REALLY APPRECIATE this video and all the comments below. We moved into our house in November and the fridge had likely never been defrosted so we had some MAJOR ice buildup. We defrosted with the rD cycle and steamed it back in November. It eventually froze over again. Decided to take it all apart, used a clothes steamer to get everything melted, including huge chunks of ice behind the fan blade. Based on WaffleStaffel's comment, we elected to simply move the thermistor to the location you pointed out in the video. As of today (~30 days later), we've had no issues with freezing and no signs of ice buildup.
TL;DR - move the thermistor and fix your fridge :)
That is excellent news. I'm so glad it has been successful for you. Thank you for watching and thank you for commenting!
Our Samsung refrigerator is having blinking 37 for refrigerator section. Planning to use this fix. I'm a non technical guy so want to be extra cautious. Would you mind sharing product link for sealer and form used in this video?
Great video. I like how you involved your kids in the video and explained the process to them. You're like "If my kids can understand it, so can you".
They are a lot of fun to work with and I hope that some of what I convey to them sticks. Thanks for watching!
Currently have my kitchen covered in refrigerator/freezer trays. Ice had been building up in my Samsung RFG298HDRS around the freezer tray slide causing the door not to seal the best which wad causing more condensation to come.in and freeze. Thanks to your video, I learned that there's a forced defrost on my unit to save me (and my hardwood floors) a lot of cleanup. I Noticed before I took the evaporator cover off of the freezer portion that it didn't look sealed properly. I wonder if that had anything to do with it. Anyways, going to try some of your techniques and hope for the best! Thank you!
Thank you for writing. Yes, if the door gasket and astragal are not creating a good seal, you are going to introduce a tremendous amount of moisture, and the freezing up will occur far more frequently than it ought to. Do your best to prevent the ingress of warm moist air, and that is most of the battle. Thank you for your comments and have a great night.
Absolutely genius video. I've been through all this disassembly. Suggest a hair dryer to de-ice, and making sure the coil is totally dry. My unit had no insulation at all around the tubes- which by the way are not centered in the plastic cutout, creating issues as well.
Thanks for watching! I hope your repair works out!
I believe this video warned again at using a hair dryer because it can melt the plastic. A steamer was recommended as alternative.
Do you absolutely have to take the water filter out , in order to do all of this?
Hi there. I'm not sure. I don't use a water filter. I have reverse osmosis supplying water to the refrigerator.
Ok thank you for your prompt response 😃🤩
I ran through your full troubleshoot today. Tons of ice built up around the fan. After full defrost The fridge is back up and running, I will report back in a month or so to report results. Thanks to you and your amazing assistants for a great video.
Only defrosting will only give you 2-6 weeks before it does it again
So did it work ?
If it freezes up just shut it off at the circuit breaker for a two three hours. It’s stays cold in there don’t worry about the food. Been doing it for years.
I hope you had a successful repair! Mine is going strong.
This worked for 3 months the problem came back. I will now try installing the auxiliary heater and see if that works.
Spent 2 hours trying to remove the crisper frame and gave up. Saw your video and saw you mention the "little tab"! Now it is finally out.
Great video!
Awesome! I'm so glad that it saved you at least a little bit of frustration. Thank you for watching!
I'm going to try that weather stripping tape next time. In the past I've used a small piece of copper wire looped around the heater and poked down into the defrost drain hole which seems to keep that area from icing over. For the upper right area where you were working I've used a rubberized mastic tape.
One of the best most informative ever videos.
Thanks so much for watching!!
Spent less than $10 to try this fix over the weekend. If it works I'm going to be so excited because just like others we've been struggling with this problem for the past year.
Excellent. I hope you have a lasting repair as I have. Thank you and have a great day.
Great video and explanation; after spending money on service then having to go into the fridge every 2 months or so to do the hair dryer defrost, this helps out a ton! Hoping the modification will ensure I will never have to break down the inside and defrost with the hair dryer again.
FYI: Samsung makes about 70% of all refrigerator brands - I have a Kenmore, which is "Samsung guts", and the set up is exacetly the exact set up as this vid.
Thank you so much for the kind words. I did not know that Samsung made such a large percentage of the units out there. If you determine who might be a high quality brand in the future, please let me know!
Likewise, I knew maytag and whirlpool were the same, but wasn't aware that Samsung and Kenmore were the same. My Samsung fridge will be moving into the garage and I will definitely be investigating and researching before purchasing the next fridge for the kitchen!
Kenmore can be made by just about anyone now a days. Daewoo and LG are the 2 biggest manufacturers for kenmore right now. Early 80s to late 2000s kenmores are majority whirlpool built
thank you I was wondering about the list of error codes ( manual ) that you got , what was the error code for frozen fan , if any ?? any link to any of the sites for the error codes /manual ??
I don't have a fridge with a problem. I just loved watching you include your children.
Thanks for watching. We sure have fun doing projects!
*UPDATE* I CAN NOW CONFIRM THAT THIS DOES INDEED SOLVE THE PROBLEM. It has now been 5 months since completion and there is not a drop of water under the crisper, the fan is quiet, and the fridge is maintaining temp. It’s a relatively easy fix for a big problem.
Just completed this process. My fridge is similar but not exactly the same. I couldn’t find a service manual with the specs to use the meter for so just did the caulking, spray foam, and weather stripping. Also, for those anxious about the process just let me assure you anyone with a modicum of technical ability can do this. My daughter and I did this together. It took us two days. Most of the work was defrosting the solid ice pack behind the back panel and drying things out with a hair dryer in order to make things adhere. So far everything is cooling like a champion and the fan is once again working. I will check back again in a few months and do a follow up. Thank you so much for this useful information. Without this video I would never have known what to do. Clear and concise.
This is fabulous news!
Outstanding tutorial and great to see the kids involved! Mine is nearly 12 years old and has had ongoing sealing issues with the freezer and recently needed a forced defrost in order make temperature. Other than some cheap plastic parts on the bottom drawer that were broken from over stuffing, and an upper ice maker swap it's been a pretty decent unit. It always helps to have the service manual as well for a little guidance when you're ready to dig in. Looks like a can of foam and some weatherstripping will be added to my Home Despot list!
Thank you so much for watching and commenting. In addition to ceiling the areas that I outlined, please also make sure that your refrigerator is sitting level, so that the weather stripping on the doors can do their job. The folding astragal between the two door leaves is also a potential source of leaking, but there isn't much that one can do about that poor design. Thank you and have a great day.
Shut the refrigerator off from the circuit breaker for a few hours to let everything melt. Don’t open the doors good will be fine. You can use a hair dryer to melt ice in the ice cube maker area. I’ve been doing this for years.
@@arthursmith643 The time to defrost depends entirely upon how badly frozen over the coils, fan and other items under the cover are. Mine had so much ice built up under the cover (completely stopped the fan) that with the doors open, and after using my heat gun to CAREFULLY thaw the external ice outside of and around the cover, it took over 30 hours for the ice underneath the cover to melt enough so I could safely remove it. A replacement cover retails for $240, so you do NOT want to force it loose and damage the styrofoam inside of it when it is frozen to the back of the refrigerator cabinet!
Been dealing with this for a year. I finally bought a new fridge. Keeping the old one and doing this repair. Once it's done I'm moving my food to my old one. And pre repairing the new one!
So I tried to emulate what you did. A 7-hour job today. 3-1/2 hours defrosting (4 forced-defrosts and a lot of steam melting). My first time with the spray insulation. That was a mess. I made it too thick and had to cut a lot back. The Styrofoam broke on one side of the panel I took out.
In the end, it was hard to put the panel back on because of the pressure from the thick insulation or the window strip foam.
So we'll see what happens. The fridge came down to temp, which was good. I'll wait 3-4 weeks and see if I can hear the fan hitting the ice. Thanks for the video, it was great.
I'm very sorry it was such an ordeal for you. Yes, the disposable foam cans are tricky to use. They always dispense too much. It's best to just let it expand, and pick off the excess later. The professional, refillable, guns are much easier to work with. But, unless you are using them on a regular basis, it doesn't make sense from an economic standpoint. Keep me posted on if it was successful for you! Thanks for watching!
My Styrofoam broke as well, so I just superglued it back together and it was good as new.
The spray foam insulation comes in different expansion types. Get the kind for windows and doors. It has the least expansion and won't make a huge mess.
That's a great point. Thanks for watching!
Bought a used one last November, I will have to do both the ice maker and condenser side as well, its turned into a pita this summer as we have had so much rain/humidity this year. Winter was ok as it was long and a dry cold.
Also, why foam and not silicone?
Yes, I have noticed the same thing regarding periods of high humidity. One has to be extra diligent under those circumstances. Thank you and have a great day.
I did this. It was a job but worked beautifully.
I'm so glad you tried it. I hope it works as well for you as it did for us. Thanks for watching!
Bom dia , essa mudança de posição do sensor de degelo é uma orientação da fábrica ?
Não conheço a orientação de fábrica, pois vários técnicos tocaram na unidade antes de mim. No entanto, encontrei um boletim técnico da Samsung que recomendava mover o sensor para a posição mostrada no vídeo. Desconheço a finalidade da curva em forma de U que entra no espaço refrigerado. Eu posso ser colocado lá como um local mais adequado para sentir. Obrigado por assistir. Lamento que o Google Inglês para Português seja provavelmente ineficaz.
@@TWTH Muito obrigado pela sua resposta , dei like e já compartilhei o seu vídeo . Eu fiz apliquei uma resistência de cordão em uma e não deu certo ,com 15 dias já está bloqueando novamente ,irei olharo sensor ,pois bloquear em curto tempo pode ser o defeito também no sensor de degelo .
@@TWTH Relocating the thermistor is the only thing you need to do. Sealing up all those areas is futile, all the moisture comes from the door opening, and to a lesser extent, from the food. All fridge evaporators accumulate ice, hence the defrost. Relocating the thermistor is a great idea though, as it seems like all the problems stem from incomplete defrosting.
High cabinet humidity keeps produce fresher, and is actually the selling point of a dual evaporator fridge, and is ironically what won it a Consumer Reports recommendation. Alas, it's _only_ a selling point, because if your evaporator is icing over, the humidity isn't actually being maintained. A much larger coil and/or less refrigerant flow is what is needed, but such complexity is not to be found in consumer appliances, where pennies are shaved, and corners cut wherever possible.
If you have water leaking, then the little defrost bracket is necessary too. (also, those tubes and wires are already foamed in behind the fascia, they exit at the bottom of the fridge, so there is no possibility of air infiltration at those points)
Very knowledgeable information I was having this very problem. Hopefully with these tips fixes this junk fridge. I’ve had nothing but problems since I bought it. My old pea green freon fridge still working like a champ from the 70s.
Thank you so much for watching and writing. I agree, the older simpler models seem to have much greater longevity. Thank you and have a great day!
We attach a strip of wire around the defrost heater and let it feed down the drain hole this transfers heat down there to stop ice blocking the drain hole .
Excellent suggestion. Now I know what I'll be doing with any spare ground wire that I have laying around! Thanks for watching.
I did this too with a thick copper wire which helped the drain from freezing and having water pike up inside fresh food bins! The styrofoam insulation around the coil cover is fragile and flimsy so be careful to defrost completely prior to disassembly.
@@paulblecharczyk7132 those are some great observations. Thank you for watching!
I did the same thing with 10 gauge solid copper wire. It was an improvement but not 100%. It's a real PITA when like 3" of the drain hose freezes solid.
Good video thanks. I have a similar fridge, I noticed the drain for the auto-defrost feeds into a tray under the condenser at the bottom rear of the fridge. You need to take a cover off to see it.
It has rubber parts in the top of the hose that seem to be there to restrict air flow, etc. The rubber perished and cracked within a couple of years on mine, and since that drain leads straight back to the coils in the fridge it would be a very open source for condensation to get into the fridge and freezer.
Yes, there are rubber udders that should prevent air from entering up in through the drain tube. Thanks for noting to check for that!
I love that you explain it so a 5yo like myself can understand. The steamer and magnetic parts were especially helpful.
I’m still mad Samsung sold a fridge that I need an electrician certification to enjoy. Fortunately, I received mine for free, so I will pass it and this video on to my fridgeless DIY friend and buy another.
I love that you’re teaching your kids. I wish my dad had invested his knowledge into us like that. Well done. Will def subscribe.
Thank you so much for watching. I'm glad this video was helpful. I need to find the time to make some more videos with the kiddos, but life has gotten in the way recently. Thank you and have a great day!
Samsung is garbage, i need it ? after i spend 2 more thousand dollars on it , never buy samsung again , i have 4 years old fridge and it is stop working
Great video! I have an old RF4287HARS/XAA with same setup. I did these mods 3 years ago and the problem is back. Prior to the insulation mod I have changed the heater and thermistor to latest P/N. Also Just changed icemaker (2nd) time this year to. We are thinking its time for a new fridge....tired of working on it. Takes forever to defrost it to get the cover off. What does everyone recommend besides Samsung?
@@Xtrm302 best of luck with your repair. I think I would look at whirlpool, kitchenaid, Bosch.
Since you posted video 7 months ago, any changes or are the combination of fixes still working? Thanks for a great video!
Hi, I have had no problem since making the repairs. I have asked the kids to be diligent about making sure that both halves of the French door are closed every time that they get something out of the fridge, but other than that, no additional work was required. Thank you for watching! Have a great day.
rd = refrigerator defrost
fd = Freezer defrost
They are separate modes for doing one or the other, not both at the same time. You can ONLY do one forced function at a time.
The forced function with run continuously until canceled. To cancel, re-enter forced mode and you will see the currently selected forced function running, cycle through all the other forced functions until the screen is blank, wait a few seconds for the system to exit forced mode and the function will be canceled.
Maybe my unit only lets one to be done at a time, it is a French refrigerator doors with a slide open lower freezer door.
I did all these mods, and so far (4 months) no freeze up. I did use a thicker rubber weatherstrip that I found at the Home Despot, but it worked fine. I think it was also very important to RTV around the fan housing. Thanks!!
Mine is working great as well!
Thank you for the video as I have a similar model and it allowed me to see the layout of the components. On a day to day basis I can say that Samsung is a good refrigerator, my wife disagrees and prefers another brand she once owned. I just want to say great video and thanks! For those watching this and if you have reservations on your abilities to work on your unit, then simply disconnect it empty it out and put a small fan in it with the doors open and let it defrost for at least 3-4 days. By then all of the ice will have melted and all needed will be to simply plug it back in. But if you are going to work on it then give it at least 12 hours doing the same and then things will come apart easier. I'm a car technician and yes this stuff is easy to work on. No high tech skills needed here. Just be careful and do not force anything if it isnt coming apart as usually there is a screw that was missed, etc. Good luck to all. I did remove both evap covers on my unit and found that 12hrs defrost wasn't enough to melt the block of ice that formed behind the upper fan. I didn't have any insulation tape that the AC guys use, so I used some black Gorilla Tape (Duct tape) to insulate the uninsulated pipes that freeze up near the upper fan. Ill see how long this fix lasts me. My unit is cooling and working good again now and I will cut the amount of time I allow the doors to remain open during normal use to stop moisture getting in. Good luck to everyone!
Thank you for the great comments, and thank you for watching!
Is this polyurethane spray foam safe to use around those area?
@@Lord-of-the-Noble-throne Hi. It is single component moisture cured polyurethane. I wager that it off-gases an order of magnitude less than the factory applied compound..
@@TWTH how long does it take to cure? I'm thinking of using it. The one in home depot lepage tite-foam
@@Lord-of-the-Noble-throne 15 to 30 minutes at room temperature and reasonable humidity.
@@TWTH thanks
I have a Samsung French door refrigerator that came with the house I bought in 2016. Had this issue recently and ended up calling a local refrigerator guy. He explained, just like everybody on this video has said, that this is an EXTREMELY common issue with Samsung (and he said LG's as well). Had to pay $560 for him to replace the control panel (of which some circuits had burnt out because of the moisture), thermostat and fan. I called Samsung and they said since the refrigerator was out of warranty the only thing they would have done was send their own technician and I still would have had to pay for it out of pocket. If it was under warranty it would have been covered.
Samsung support is TERRIBLE! I have had multiple negative experiences with them.
Can you provide the seal and caulk you used?
Well today I did the weather stripping a I siliconed all the areas instead of foam. Lets see if this works!!! Ive always seen people complain about this issue but since 2017 i havent had a problem...moved it out to be the garage fridge and then two years later i am now searching for videos like this on how to fix it! lets hope this works as i really do enjoy this fridge...especially for the man cave!
@@azentertainmentohio hey there. I sing up is far more common once placed in a garage. This is because it is subject to much higher, and fluctuating, humidity. I hope you have a lasting repair. Thank you so much for watching.
This doesn’t work unfortunately
Hi there, it is regrettable that you did not have success. Do you have the ability to place a self piercing test port into the system to check the pressure? The other cause of icing can be a undercharged / leaking refrigeration system.
@@TWTH It’s the humidity issue, I did the weather stripping, moved the sensor, added longer drain melting tab, heating wire to top of coil. Made it about 6 months before freezing again.
Only thing I haven’t tried is the spray foam in the back, going to try that this time.
I check the codes this evening and there is a defroster fault, so maybe the coil has gone bad, or the temperature sensor.
Well got the cover off and some ice melted to discover the back of the fridge is cracked
There's no link to that steamer in the description 7:28
I bought an aux heater kit from Ben’s appliance. It’s basically heat tape that taps into the existing power leads and extends the heating surface to cover all the metal behind the panel. Easy install and no more ice block on the evaporator fan for over a year.
@@edmoore2979 Yes. Everyone has favorable things to say about Bob's appliance. Thank you for the recommendation.
My Samsung is a different model . 4 years old. The sad thing about it is they're still selling it. I'll never buy another Samsung appliance ever. You shouldn't have to work on a 4 year old refrigerator. If you are considering buy a Samsung refrigerator Dont.
@@DebbieFord-e2i yes. I shall never buy another Samsung appliance
Absolutely the worst refrigerator made. I can't tell you how much bs I've been through.
@@DebbieFord-e2i it is a horrific product line.
Samsung fridges are GARBAGE. I have a RS26 fridge and the evaporator freezes up all the time.
They are the worst. I will never buy another. Thank you for watching.
I know this an old video, but I've just come to need it, so it's new to me and I have a handful of quick questions before I try your solutions.
1. Is the fix still working now?
2. What type of sealant/caulk did you use behind the fan assembly?
3. Did YOU remove the existing foam gasketing before applying the weather stripping?(Only want to do this once, so if it worked for you I'll do as you did.)
4. Did the CA glue do any damage to the styrofoam?
5. What type of spray foam did you use? Was it minimal expanding fire blocking foam? The color made me think it could be fire blocking foam.
Thank you for the video and any answers you're able to provide.
@@danhef2949 Yes, it is still working without necessitating any further remediation. Thanks and have an awesome day!
Shut your background music off. We did not land on your page to listen to background music. Thanks.
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Make sure the DOOR FLAP ENGAGES. It's an easy miss and this is MOST of the reason for unnecessary built-up. To fix, either shim the left door up ($10 shim kit - or 3d print one), or shim the catch at the center of the door down as needed.
Also replace the tab at bottom of the heating coil with a piece of 12 or 14 gauge wire that goes down into the drain, to prevent ice dams from forming and clogging the drain
@@jkling1717 yes, the pivoting astragal is definitely a weak point in the design. My lower coil and condensate drain has never seemed to ice up, so I opted to leave it alone. Thank you so much!
Good stuff, thanks. Struggling today - for the third time - with this piece of crap, fundamentally poorly designed Samsung frig.
Yes. Samsung appliances are certainly dead to me. I hope you obtain a lasting repair.
My favorite part is when the kids hugged. :-)
That is my favorite part too. They are great kiddos, and I love them soooo!
can you please let me know the exact foam spray you used? and where to buy (THANK YOU) :) PHOTO IF POSSIBLE
Hello. Any single component moisture cured polyurethane foam will do. None have any appreciable odors or off-gassing after a full cure. Great stuff, or dap, products are readily available at home depot, lowe's, and Menards.
I did this 3 months ago and just today mine started acting up again so I disassembled it and found there were icicles forming. Any suggestions? Same model, I did a good foam job, followed the video to a tee and even replaced the foam surrounding the panel.
I'm terribly sorry I missed this. The only thing that could be remaining is their entering from a different spot. If the refrigerator is not level properly, the front doors may not seal, and air may be getting in from the door gasket themselves. Thanks l
Did this over the weekend on my 12 year old Samsung after hearing the loud fan rotation. I thought WaffleStaffel below made some good points so after defrosting, I just moved the thermistor as shown. (And took off that black sticky insulation on the thermistor).
Will let you know the results.
Yes. Those are good points as well. Thank you so much for your input and thank you for watching. I hope you have as much success as we did. Thank you and have a great night.
Iced up a few months later so I broke down and bought the auxiliary heater kit you can find online. Installed that about six months ago and no problems so far.
Great video! My ice build up issue is below the lower drawer in the refrigerated space. It's happened one other time in the past 13 years. So much ice builds up under the lower drawer that it will not pull in or out easily. (it's in the bottom of the refrigerated space. Last time I did this my helper was the age of yours in the video, she graduated from college last month, so it's been a while. I searched for codes as you described, it was blank. Any idea whats up? Model RF268ABPN.
@@chfengr hummmm, it could be that the drain is clogged, so the liquid water is draining to the inside compartment instead of on the pan mounted to the compressor. Thanks!
May I ask what kind of sealant you used? Silicone would make it very difficult to pull the panel off, right?
@@user-nh6vt2fm8k The panel is not adhesive to the chassis. The film only has adhesive on one side. The other side just seals by means of contact with the irregular services. The cover can be removed at any time. Thank you and have a great day.
you never work on any appliance when plugged in !!! the drain tubes are the cause of your problems
Thanks for writing. The brushless fan and temperature thermocouples are both 5-12. VDC circuits, so there are safety concerns. However, I should have de-energized everything to teach the kiddos best practices. The drains were definitely not occluded, but I blew compresses air through each, poured bleach water down each to eat any mold accumulations, then flushed with clean water. Smsung and aftermarket providers make an extended metal tab that is connected to the hearing element, and reached down the drain tube to prevent ice-dams... But that was not happening on my unit. I also cleaned the condenser coil and drip pan (both were relatively clean). Thanks for watching!
This video (th-cam.com/video/WjUbNx-Z-dE/w-d-xo.html) shows how to resolve the defrosting issue. Combine this video on how to seal it properly and the other video on defrosting and you have the perfect combo. - th-cam.com/video/WjUbNx-Z-dE/w-d-xo.html
@@mantaventures awesome! Thanks for linking to that. Have a great day
What an awesome and effective video it helped me tremendously
God Bless you and your family
@@victorianoguerra Thanks so much for watching!