Samsung Refrigerator Problems - Solving the Leaking, Noisy, Icing, and No Cooling Issues in One Fix
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- เผยแพร่เมื่อ 30 มิ.ย. 2024
- Samsung Refrigerators are the most notorious refrigerators on the US market - maybe the world. Despite their high prices, they've caused problems for techs and homeowners alike with problems involving the refrigerator cabinet.
Sometimes it leaks water in the crisper drawers, other times it makes an awful noise. Other times it will ice up and not cool. But ironically, all of these problems tend to come from one area of the refrigerator, and this one system of fixes has a radically high rate to solve everything in one repair.
The Kit I Used: bens-appliances.com/products/...
Defrost Sensor: bens-appliances.com/products/...
If you want to DIY your own kit (which may be more expensive than the one we build and sell), you'd want the following items:
Supco SH502 Heater: bens-appliances.com/products/...
High-Temp 185*F Cable Ties: amzn.to/3ZAJOrC
16-18 AWG Posi-Taps: amzn.to/3kW2fb6
OR YOU CAN USE: bit.ly/44z0pOP
Moisture Kit: oemparts.bens-appliances.com/...
Timeline:
00:00 - Introduction & Explanation of Problems
01:20 - How to Remove the Shelves of a Samsung Refrigerator
02:00 - Removing the Evaporator Panel & Thawing if Frozen Shut
03:22 - How to Put a Samsung Refrigerator in Forced Defrost Mode
05:34 - Inspecting the Samsung Evaporator Coils & Removing Panel
06:10 - Inspecting and Repairing the Evap Panel
07:28 - Dealing with the Drain Pan Being Clogged causing water leakage
08:57 - Installing Foil Tape in Drain Pan and Removing Old Drain Clip
10:18 - Installing Upgraded Drain Clip DA61-06796A
11:03 - Installing a Second Heater to Remove Ice from Fan & Cabinet
12:30 - Repacing & Testing Defrost Sensor
14:14 - Inspecting Wire Harnesses for Oxidation
15:05 - Installing Secondary Heater Power
18:40 - Testing the Secondary Heater
20:30 - Cleaning Condenser Coils & Installing Samsung Drain Tube DA82-01415A
22:20 - Re-Installing Evaporator Panel and Shelves
Affiliate Disclosure Form: bit.ly/3oXeu3B
** Links to external websites and parts may result in me receiving a commission on sales. - แนวปฏิบัติและการใช้ชีวิต
Kit we custom made as featured in the video: bens-appliances.com/products/refrigerator-secondary-heater-kit
I thought it was time to re-do this video as I've probably answered a few THOUSAND questions about this fix so far. Hope this answered a few more not seen in other videos!
Thanks Ben. I had a Samsung fridge like this a few months ago where that metal drain probe was bent from the factory and touching the plastic inside of the drain hole so it was creating a strong plastic burning smell inside the fridge. Something to watch out for. I enjoy your channel and I've learned a lot of good things from it.
Thanks you Ben. I do not see the link for the video that shows how to do forced defrost with other models. Thanks.
Ben
My fridge is making a fan noise from behind the panel you removed to work on the defroster. I thought that you would touch on the fan trouble shooting and replacement. Is there a fan in your kit?
@@richardmoore5115 The ice from the upper coil is causing the fan noise 100% of the time.
Thanks Ben. How to force defrost for Samsung fridge without the panel but with a LCD screen? Model: RF28T5F01SR. I wish I have seen your another video on how to pick the right fridge before buying my new fridge (only 1.2 years old). Then I could have bought a fridge without any fancy but useless features
I wanted to follow up on a post I did 5 days ago. Not criticizing this video at all, but this is what I found out and it can definitely save you money. I had this exact problem (fan noise likely from ice against the fan). I called Samsung Service directly. I was connected w a HUMAN tech, who I chatted w via text. He had me do a manual defrost, which is simply setting temp to 44 for the fridge and -4 for the freezer. He told me to keep that setting for 5-6 hours and then return settings to 37 and -2. I did that and, guess what? Noise was gone, so obviously ice was gone too. Never needed to open the patient up!
Follow up: after 5 hours, the temperature didn’t drop to what it should have been. I called Samsung again, referred to the case number they had given me from my first call. Via text, the HUMAN tech walked me through a “power down cycle”, which is just unplugging the unit for two minutes and then setting the temperature again. They said it would take about four hours to achieve goal temperature. Woke up this morning, and temp is a perfect 37/-2.The power down process reprogrammed the compressor. Sometimes you gotta get inside the guts of your appliances, but always try the least intrusive option first. There are a lot of service operations out there that have SAMSUNG in their name. Here’s the number for the legit center that I called: 1 800 726-7864. I hope this is helpful, especially for those of us who aren’t comfortable performing repairs. Good luck!
That’s super helpful, thank you. My Samsung fridge kept popping the gfci that’s upstream of the outlet the fridge is on, also it was getting warmer than the setting. Going to try the forced reset,, I think
Ben is giving the public, for free, detailed information about how to keep its appliances running as long and cheaply as possible. A true advocate for consumers and contributing to e-waste reduction to boot. How much more value could you ask for than the knowledge and materials necessary to either 1) keep an expensive appliance working, or 2) know for sure that it needs to be replaced? More than happy to support this channel and business. Liked, subbed, shared, and bought his kit to refurbish my old fridge.
Well said
Ditto!
I’m a 66 year old woman who meticulously watched your videos and ordered your kit. Just finished installing and plugged in. Nothing blew up or shorted out. Whew!!! 😂 It’s cooling. I’ll update later but if I can do this anyone can. I unplugged my fridge and blew a fan inside for 24 hours to defrost it. You can tell if it’s completely all melted by looking at the back panel. Condensation will be on the still frozen areas. This is the most beautiful fridge I’ve ever owned and I didn’t want to pitch it. Thank you for such complete and well done instructions.
Do you have an update?
@@grandmaof1654 YES!!! It’s still purring like a kitten. I’m so happy.
Thank you so much. Wanted actual testimony before I purchase the new heater cord and drip thingy.
@@grandmaof1654 I keep an eye on my temps now so every time I open and close the door it displays the temperature. I’m just thrilled every time the temperature displays what I set it at.
@T_Barb thank you Barb I'm so glad to hear this option is a success. My fridge has ice and/ or water underneath drawer and funky fan noise when it's iced up behind the coil wall. I'm sick of dealing with this fridge. I'm so glad you've found it to be successful. Waiting on hubby to get home so we can order the parts.
This kit fixed the problem of ice buildup, water buildup, and fan noise (which eventually stopped turning) It's been over 2 months with no ice buildup, no fan noise, and a dry refrigerator! Thank you so much for the detailed video with installation instructions!
What type of kit did you use ?
@@rayporras3579 The kit he sells; link in the description.
This was so easy to follow!! We bought the kit and I put it all in this afternoon. Went step by step through the video and even though I have ZERO experience, I managed! Thank you!!!
Hi Ben, I appreciate the very detailed video. I purchashed the heater kit and installed it back in April 2023, so far so good no ice build up or fan noise. 👍
I had a Samsung refrigerator and it only lasted a year. First problem came five months after purchase. Had five service calls on it and it was determined unfixable. Even a new compressor was put in it. I asked for a full refund for this fridge and after a lot of fights and threats, I was given a full refund for that fridge. I would never buy another Samsung product again. I was glad to get rid of that thing.
What brand/model are you going to buy to replace the Samsung?
@@SmartSavingMama I bought an LG Door-in-door, freezer on the bottom. Got my refund in November 2022 and bought my LG in December 2022. So far no problems. It’s great.
@@vickilester3919 Awesone I’lve wondered how LG bottom freezers were! Thanks for replying
@@SmartSavingMama I love it and I have grand kids and we put their drinks and snacks in the outside door. It keeps them from constantly opening and closing the fridge. It also has a light which comes on anytime the door is open and it’s big and the freezer is big. It’s expensive but with the refund, it’s was affordable.
Oh Vicki, mu hubby and I know what you are talking about. Ours lasted somewhat longer though then yours. After 10 years, our ice maker stopped working. We called the Samsung repair dept to look at it. Our warranty was up, but thought maybe it wouldn’t cost that much to fix. After 319.00 the repairman put in a new part for the ice maker. After a week it stopped working again. We notified Samsung and they said we will send our repairman out again. Well, he put in a new part and after a week, it stopped again. By this time we were fed up with Samsung company. They wanted us to pay the service man more money, we said NO Way! The next day we went out for a new fridge. We will never buy another Samsung appliance again! Their customer service is horrible!
Hey Ben, Thanks so much for the kit and cooling panel. Ording before 3 on Friday (for Ohio) I received the next day. Funny, the UPS driver has the same issues! Recommended your store. Fast forward, fixed the issue and now have a working frig. Granddaughter and SIL won't be eating spoiled food.
Thank you so much for these videos and most of all knowledge you share with parts. As a woman calling local parts stores, told unable to have parts (one told me months!) sadly laughable. Not Ben's Appliance Store! Great services,🎉❤ extremely happy Oma!
I bought Ben's kit. It has been about a month or so now and no ice buildup. Thanks Ben for your invaluable knowledge.
Ben. Thank you. You are my Appliance Hero. If I never hear that fan clicking again I will be praising you for years. 6 years ago the Sears repair man said there was nothing you can do. Just defrost it over night and it will be good to go. Since then every month I have been deforosting my fridge by taking everything out. Then someone said you should see if there is anything on TH-cam which I was of course familiar with. Then there you are fixing my exact fridge. I got the kit for less than $70 and spent today putting in the new sensor and the new heater and everything in your kit. I am so excited to see it work but so far everything looks to be good to go. Burned my finger on the new heater when I did the test. Best feeling ever! THANK YOU. You rock
Watching your video from Australia. Samsung tried to repair my fridge under warranty 5 separate occasions. Eventually gave up and offered a new replacement.within weeks the icing up etc began. Water under lower drawer. Vents icing up.. exactly like your video.
I purchased your kit and it arrived to Aust in days. Followed your video instructions. Thank you for such great service. All the best. 18:39 18:39
This is the best video showing what to look for and how to repair the Samsung fridge.
These videos are the best. I guess there are so many appliance breakdowns that he’s not afraid of losing business👍👍👍
I have one that is 13 years old never had a problem until now. Watched the video bought the kit. It worked perfectly. This is exactly what I needed. Saved me ton of $. Thanks!!!
Nice!
I retired over 6 years ago form Major Appliance repair. This was a major problem with Samsung back then too. That and their ice-makers.
Good video!
It was. It took ages to figure out this fix. The ice maker mess has been solved through similar means, but virtually all fresh food IMs have massive issues for every mfg. from what I've seen. Samsungs' just popped up earlier, more often.
@@bensappliancesandjunk Your right about the ice-makers. Every manufacturer's ice _maker in the ref is junk. They were still trying to fix Samsung ice-maker problem when I retired. What was the fix?
@@AMIAmigaman seal icemaker, new revised drain tube, drain clips, new icemaker, new PCB, reposition IM fill tube, check for bucket damage/compromise, check chute for mineral buildup, check gasket between door/bucket. Those are the ones off the top of my head
@@bensappliancesandjunk Some of them are familiar. I think the clip and repositioning fill tube are after I retired. I tell everyone to never buy french door with ff ice-maker.
Ben, thank you so much! I am immunocompromised and can't have repair people come in to my house. I was delighted to find this video. Kit is installed and works amazing. No more defrosting my coils every 3 weeks! Thank you so much! 🎉❤
SO GLAD TO HEAR THIS! Glad it helped!
Folks .. I have a GE french style fridge/ freezer that WAS doing the same thing regarding freezing of the drain line. After a few years of frustration and nearly getting rid of the fridge I sat down and really analyzed what was causing the ice build up in the first place .. humidity .. how do you remove humidity or at least control it ? A moisture absorb material.. baking soda.. it worked for me.. $1 every few months and no problems for at least 5 years .. Sorry Ben .. not trying to take business from you, just trying to help your followers..
Finally a much needed video that will help me fix by Samsung refrigerator. Thank you for these very clear instructions and the kit of parts to complete this fix.
You have saved a lot of Samsung owners a lot of money and trouble!
Thank you.
Now, why on earth did Samsung decide to ruin their once decent reputation with this junk?
Just finished installing the heat kit, Thank you for a easy step by step installation
Bought the kit and did everything like shown in the video and it works great!! Fairly simple and I would highly recommend buying a steam pot like in the video, makes life so much simpler!!! Took me about three hours and that was mostly just getting rid of the ice and completely defrosting all of the drains. Also the little red clips on the wires are a royal pain in the butt!! Thank you so much!! Turned it back on and in less than 4 hours the fridge was down to temperature!!!
Very detailed and big update for ice buildup. I'm glad we have some smart people out there that can fill-in where Samsung's engineers lack.
First of all, thank you so much for this very informative and east to follow video. I decided to undertake this project recently after a so - called repair man came ( don’t even get me started on that ). Anyways, my model wasn’t exactly like this one, but I was able to figure it out and use your kit. I put her back on about two hours ago and she’s running well so far. Fingers crossed 🤞🏽 for a long lasting fix. Tips for others : make sure and thoroughly defrost the panel. Get that steamer and a blow dryer ( be careful not to aim it too long at anything as it will melt ). Good luck to all of who attempt the fix. Thank you again ! ❤
I am not a technician, but I like to watch your channel. I just wanted to say that kit looks great.
Oh, I hope you don't mind asking me a question. I replaced the rollers on my Whirlpool dryer. However, you can still hear them when the welds roll over them. I also don't see any damage to the drum. Should I ignore the sound?
Ben, received the repair kit late last week and and installed today in a few hours. Great step by step video, and anyone wanting to do this make sure you have the steam device first... My coil was caked with ice and the steam, slow and steady pressure from below where the 3 screws are removed will eventually loosen the ice from the cover. BE PATIENT and do this slowly! I completed the repair and have also ordered the replacement evap coil cover to start clean - the styrofoam was breaking down and had several cracks. Temporarily held in place with the HVAC foil tape from the kit until the new cover arrives. I expect to see no ice when the new cover arrives. THANKS for a great video !
Do u have the same model?
Thank You. With the kit is was able to fix my 15 year old Samsung refrigerator. I also purchased a steamer which make the clean up much easier. Thank you so much for make the step by step video and assembling the kit.
Thank you Ben !! Ordered your kit with defrost sensor, and was amazed how quickly I received it. Watched your video twice, and the hardest part of the job was getting rid of all the ice. Even with the steam gun, it took twice as long as the rest of the job. I am confident that this fix will put an end to my problems with this machine. Again, thank you !!
Does the silicon heater work on 220v??
Bought this kit a few months ago but was too busy to install it. I finally retired from work and grew tired of hearing the fan rattle for the ice buildup so, I finally took the dive and did the repair. I watched the video again, several times but finally got the cover removed and all the parts install just as the video instructed. Everything appears to be working but I will know for sure in about two weeks as that was about how long the buildup would take after defrosting. I'll post the results then but, I am satisfied with the results so far. Thank you Ben.
So glad I decided to get a model with the ice makers in the freezer at my new house! Thanks for this guide; could have used it at my old house with my old fridge!
Nice job on putting together this video! My Samsung side by side is 17 years old. It just started having evaporator ice problems for the refrigerator side. I think not having the door fully shut was the original cause. I want to get this kit installed!
How do I buy the kit
Thank you for this video! We just bought a house recently with this exact fridge and about a month in we started getting excess moisture and hearing the fan dying. Followed this video to open it up and fix the problem and the issue is gone. Steamjet made this easy peasy.
Hello Ben, thank you for your video, it is very helpful, I have been trying to repair that fault in Mexico for years but with this video I already have a guaranteed solution, thank you very much
This was very detailed and extremely helpful! I ordered the kit and just installed today!
Glad it was helpful!
Ben, this is a great video and I purchased the kit to repair a client’s Samsung today, I followed step by step and was able to finish the job within a reasonable amount of time.
Ben.. Thank you for the video and the kit. It worked flawlessly. You just saved our family a ton of money.. we couldn't even leave our fridge for the weekend.. it was leaking that bad. The ice damming was twice the size of yours here, and took 1hr with a blow dryer to release without damaging the styrofoam cover. It did end up being the drain stems at the bottom (just like you said) but we're glad we improved the defrost efficiency, too. Mom really likes the fridge otherwise, so we're keeping it.. her word's final.
Tips gleaned from my install:
1. Take your time with it. Passive defrosting might take several hours.. it took 60 minutes for me to remove the cover with a blow dryer. Ice was built up at the top, where it's hardest to get heat to. Use a flexible putty knife to avoid prying with too much pressure. The longer it takes, the less damage you might cause to the styrofoam. Total process in video took me 4 hours, not including un/loading food.
2. That forced defrost mode only needs to be on for maybe 15-30 seconds at a time. It shouldnt be beeping constantly. Prolonged running of the defroster can melt the refrigerator housing. Mine was warped after running constantly for about 180sec.. again, I had large buildup.. so I thought it should help. Turns out time is your friend, and I should have kept blasting it with hot air instead (I don't have a steamer).
3. For the drain line: Some very hot water poured down, wait a minute and then ~20psi of compressed air.. cleared it perfectly.
4. If your freezer bottom is an ice skating wrink, pour hot water around the edges of the sheet, and lift up. The sheet of ice can be caught by a wide, 1" deep oven tray placed under the drawer.
Cheers!
Such an incredible video. Concise and comprehensive. I bought your kit, and looking forward to installing it. Thanks for everything!
Great video. I have this exact model w that EXACT fan noise. Thanks for helping me convince the Mrs. that we don’t need to run out and buy a new refrigerator.
Ben - thanks so much for the video, ordered your kit and added a temperature sensor, priority postal delivery was in 7d’s instead of the estimated 3d’s but that allowed for a complete defrosting of all the icing problem areas (luckily had an extra freezer and mini fridge along with large ice chest), completed the install yesterday morning, tested the fan with magnets and the new heater with the rd (refrigerator defrost) cycle and everything worked well, today no flooding/icing under the crisper/deli drawer and not expecting icing issues in the twin cooler or drain line. Problem solved - you da man!
I have a GE side-by-side refrigerator freezer. It’s about 35 years old. Has an LED “Electronic Monitor & Diagnostic System” control panel on the front of the freezer door. It was WAY ahead of it’s time. The ONLY service I’ve done is to replace the main control thermostat.
The evaporator fan, the evaporator heater, the condenser fan, the compressor, all have never been touched❗️After buying an under counter ice machine, I disabled the one in the GE refrigerator.
I guess it’s really hard for me to understand how GE was able to make such a trouble-free high tech unit that many years ago but company’s like Samsung, LG, etc. seem to have no clue how to make trouble free products today❓
By the way, your TH-cam channel is excellent‼️
Cheap crappy parts. Units 15+ years old were built to a better standard
Awesome video! Our Samsung had all these issues. I bought Ben's kit (including defrost sensor) and did this repair.. She's running like a champ now The rear compressor & condenser coils are pretty solid so this upgrade made sense. I unplugged and let the fridge totally defrost and dried it out real good before I started. The steps pretty much went like he showed in this video. I'm an average handyman/Dad and I did this in about 30 minutes (plus several hours for defrost). I'd give yourself an entire day of fridge being offline to do this but recommend this repair & kit.
Thanks, Ben.
Thank you for this video. Super helpful. I haven't attempted the heating portion and will do in the future. Just going thru the issue of getting the fridge temp back to normal. Went from 80 to 60 in 12 hours. Doesn't sound good. But thanks for this!
This is exactly the problem I am having with my refrigerator rn. I've never worked on a appliance or anything for that matter but this video gives me hope that maybe I can fix it on my own...
Thank you for this. There are many videos out there that show how to remove the panel, but this is the only one I've found that 1) addresses what to do if your panel is frozen on, and 2) discusses and shows the styrofoam on the panel. Thankfully I was patient and I didn't force the panel off and damage the styrofoam! I didn't have a steamer, but I pointed a fan at the hole, and the frost melted within about six hours.
Finally did this today - 10/10 for the video support.. We're now going on a few hours now and no visible moisture under the 'WideOpen CoolSelect Pantry' drawer.. The text support is a nice touch. Thanks!
Worked on many of those. Had one freezing behind freezer about a foot down the drain. Either drain tube to close to freezer or insulation saturated. All the kits were previously done. There were so many service bulletins put out on this model for the same fix. An old turbine oil bottle with a spout works great pushing hot water directly on the ice in drain.
Nice tip!
What did you do to fix freezing of drain tube down behind freezer?
@@markkeller5783 non repairable in that particular case and refrigerator was replaced under warranty. They usually froze up the top couple of inches and the service bulletins usually solved those problems. If it was mine I would have fashioned a drain outside of the cabinet, but I would never have bought one.
Iove Ben, hes a great amount of help and highly recommend him and his products.
Thanks for the very informative and detail video. I ordered the kit you recommended.
Ben I would advise you to tell people to where some vinyl coated gloves when they are doing this procedure. Those aluminum fins are like little razors that will give you the quickest paper cuts on your fingers. You sometimes don't even feel it until you start bleeding and then your hands are wet and the bleeding doesn't stop right away.
Your videos saved me a lot of time thank you i have issues with my freezer building up huge amounts of ice and eventually the fan makes noise and stops cooling the freezer with your kit and second heater also fix the freezer issue
Excellent content! I just wish this video was made three weeks ago when I de-iced my Samsung so I could put that kit in.
It will happen again so you will be able to install the kit :)
I purchased this kit and so far all good. Been there for a few weeks. Time will tell.
This is not the first video of yours that I've watched, and I want to complement you on how well your content is put together. You're articulate, thorough and give some great perspective from your professional expertise! I like all my Samsung products, and most have been very good, but our RF267AERS has been problematic since a few months after we got it. I've nursed it through and had to have a board replaced (Only a few hundred$) and a water valve. The ice maker stopped pulling water to make ice, although the auger and ice/water dispenser work fine. I am sure it's a fluke, but it stopped after I changed the water filter. Have you seen anything like that happen? I made sure the lines weren't blocked, do you think the whole unit is caput?
On that back panel cover are little arrows showing the locking tabs location to press with a putty knife or flathead screwdriver. Be gentle on pressure here because those tabs are plastic and can and do break.
That kit you sell is AMAZING! I am going to send my self-install clients to your page to get the parts.
Also, with the evap drain, you can use a trombone cleaner for obstructions not called ice. The steam cleaner you use is perfect!
The only other Samsung refrigerator video I could ever recommend is the ice maker of doom - aka: Samsung Class Action Lawsuit Ice Maker. The only caveat is that the price for the icemaker kit's are expensive on the retail side of things.
Pretty good info. I bought the kit and followed everything. It took me 4 hours and I had to be VERY patient removing the panel and clearing the drain were the most difficult parts. My wife had cleared the fridge and had it unplugged for a few hours before i started. The steamer would be a great tool to have, I only had a hair dryer. It has been 24 hours and everything is working and hopefully we don't have to replace our 9 YO fridge.😀
I had a freezing problem with my old Samsung that involved replacing the temperature sensor and applying metal duct tape behind the evaporator grills which solved the freezing issue 100% for the two years we lived in that house before selling it. I noticed that 4 years later the current residents resold the house and the fridge was still operating and included in the picture of the kitchen. I was careful not to allow the metal tape to touch any electrical connections. Seeing your fix I guess i could have used less metal duct tape but ...
Very grateful for excellent video, you just save us a lot of money from either repairing or replacing our fridge.
very, VERY informative. THANKS!
It WORKS!!!!! It did take a long time. Overnight to defrost enough just to get the cover off. The steamer was essential to removing the ice build up. Very hard getting the cover put back in place. We will see how long this fixes the issue, buying time before I buy a new fridge.
Thanks for the video and kit. It's a super easy fix !
This is almost exactly what happened to our Samsung French Door last week. When we looked at fan, evaporator, cover, plus other parts possibly needed (plus a crack in the rear plastic). We'd already be at $400+ just for parts. Plus, the icemaker crashed and burned 3-4 years ago. Our new GE Profile side-by-side delivers tomorrow.
I have found this video a little bit late, i bought a repair kit on amazon reviews are good. Inside the panel everything was completely frozen…. Fan was block with ice too.
So the kit I bought fit really good, until I put the panel back, the clips didn’t close properly so I try many ways as gently as I could, finally I took off the two tapes that goes in the the back and so then, I was able to close it, (but took me I while) it fit almos perfect…. I don’t know if because of those tapes, it wont work.
Your video is very helpful! Thank you!!!
Thanks for posting this video. I bought the repair kit from you and just installed it today. I forgot to get the temp sensor so hopefully that isn't going to be an issue for me. On my Samsung refrigerator, model RFG297HDRS, there was so little copper tubing coming to the coils, I ran the new defrost heater along the aluminum tubing as well. Your video didn't mention that being a problem so I hope that's okay! I had to do something with all that heating line. I think I only had maybe 8-12" of copper tubing.
My refrigerator had a little ice behind the panel but not as much as I expected... very little actually. However, the back wall of the refrigerator inside had ice on it and we had ice under our bottom deli drawer. When I did this repair today, there was literally a LAKE of water in the bottom there. It took two bath towels to soak it all up! Crazy... I sure hope this kit and the way I installed it fixes the issue.
After installing this kit on Wednesday, I checked under the deli drawer today and there is water pooling already again. I’m a bit discouraged at this point. I didn’t replace the temp sensor but the existing one does register values. Where to go from here….
Hi Ben
Enjoying your videos as always ,
I do appliance repairs in austin for nearly 25 years and have worked on Samsung products for the last 15 years .
One thing I have never seen any repair site mentioning regarding this famous problem with Samsung fridges is the actual stayrofoam itself ,
Namely it loses its water repelling ability over time and gets soaked with water which in turn freezes and also causes the drain freeze.
Next time you are doing a repair in this just compare a new evaporator cover assembly with the one you take out and you would notice a big weight difference which causes by the old one absorbing lots of moisture .
I always replace the evaporator cover assembly and that has always fixed the problem . Obviously I unclog the drain and make sure the exit end nipple in the back is widened to let water out easily ,
But inside the fridge I install new evaporator cover assembly and that fixes the issue .
I mention replacing it when you investigate it for water. Sometimes it can be saved by drying it out, but usually its a new panel. The issue w/ that one is that unlike the sensor/ect there's no universal panel for them.
@@bensappliancesandjunkgreat vid. is there any way to peel off the old styrofoam and glue on some fabricated home made styrofoam or other home made insulation safe for refrigerators and defrost heater?
gr8 vid there, I fixed min with just fixing the foam tape on the back panel, to replace the original one and also used some extra insulation in some places where the ice built up to seal it (spray foam), its been working fine since going on 5-6 months now.
the my ice maker freezes up alot, I have to defrost it with a steam every month or two, and use the Fd mode
I have a few videos on the icemaker icing up. Definitely a pain.
Thank you for this problem solving video.
Fantastic video, great kit thanks
Just installed the supplementary heater kit. I followed the directions with my own supplies for the moisture kit - I had previously cleared out and checked the drainage tubes. My evaporator cover was completely waterlogged so I had to replace it (ouch! but less expensive than a new fridge!) I had wanted to replace the main defrost heating element but accidentally ordered the wrong part and had to reinstall the old one. Replaced the defrost sensor and the defrost thermostat. I added better weatherstripping to my new evaporator cover per another video (tinkering with small humans). I am also going to check the leveling to see if that is an issue.
I picked up one of these several months ago for $100. It's a nice fridge. I had to fix some rough spots on the front from the ice maker dripping when ice doesn't come all the way out. I've had a force defrost on it once I was going to do the repair on it but haven't got around to it because I haven't really had a lot of issues with it can't beat it for $100. I also picked up a Samsung washer and dryer here recently. Front loaders pretty cheap. Also the drum is cracked on the dryer. I already fixed that and the washing machine works really good how I look at it it's better than what I had. The washing machine we had did die and I was going to fix it but I decided to pass it on to someone else. I figured if the washing machine and dryer I just got last 3 years then I'm good. Same thing with the refrigerator. I only paid $100 for refrigerator. That looks really nice and when people look at it they think I paid quite a bit of money for it lol but from everything I've learned about Samsung appliances, I do not think I will ever buy one brand new
Great job, ur handy.
Great video. Few concerns. Installed kit yesterday. The old and new videos show placement of "foil" strips in different locations. Which is better? ADVICE TO OTHERS: Take pictures each step along the way, especially the connectors. they are a pain in the a$$ to get back together. Also, thanks for the popsickle stick, but opted to use my fingers to insure good coverage.
We had this problem with our Samsung fridge. The drain would ice over and eventually the whole evaporator housing along with water on the bottom under the drawers. At the time the only fix was the longer defrost drain probe. I tried it and it seemed to help until we hit the high humidity of summer. After that we decided to just get rid of our 2 year old unit. We might have not lost so much money on it had this kit been available back then.
Hi Ben, just ordered kit to hopefully solve evaporator ice build up. One question, would this fix also help with ice maker freezing up. I am defrosting it almost monthly. Thanks for the great videos!
I have been doing a 24-hour thaw on my Sansung fridge annually and it's still working, thank goodness.
Thanks for the great video! Which heater length do i need for RFG298HDRS?
This guy's a genius 👏
Excellent video and great kit! However, on my side-by-side freezer/fridge unit (RS261MDBP XAA) the defrost sensor is in a plastic clip on the copper evaporator tube, near where it enters what appears to be an expansion chamber. (In the video the sensor is on the other, much narrower side.) Can the secondary heater be attached so near to the sensor? Since distances are small on this model, the heater would have to be doubled back on itself.
Great video. thanks!
I love the look of these Samsung refrigerators. They got some new ones in at my local bestbuy and they're an absolutely gorgeous black stainless steel. I'd be scared to buy one though. I've never owned a Samsung appliance.
Our house came with samsung appliances, everyone has issues and we're slowly replacing them all only 6 years in
@@chrisgoode1578 I've saw a few new builds in my area come with Samsung appliances but 98% of them come with whirlpool. Use to all the new houses in the area came with GE. I'm not sure why they don't any longer.
Thanks for sharing.
Probably a dumb question, but have you tried only moving the sensor? If so, what were the results?
Fantastic video!! One question please. What's the purpose of the foil behind the coils?
Ben, great video, I bought the kit. Got one question if you are able to answer and a little feedback. The DEFROST SENSOR wires were half the length of my original, and I had no space to clip onto cooling tubes, so I removed sensor from plastic clip and ziptied it direct to the top cooling tube . Is that OK????
Also, the foam/aluminum tape was a bit of a problem, the paper backing would not come off the glue layer very well, I got enough off to make it work….might want to upgrade that.
Otherwise thanks! I think this will solve my upper icing problem…
Ben, thank you for your past videos or my Samsung refrigerator would be gone by now.
I have discovered a new weakness. If the power goes out there's a 50/50 chance of the main board going out.
It manifests by freezing everything in the refrigerator.
The first time I replaced ever sensor etc with no change.
I put in the new control board and it worked perfectly fine for 6 months until we had another power outage and it took out the board again.
On my 3rd board and I'm putting in a surge protector.
If it goes again, I'm getting one of the simple ge or whirlpool USA models you suggested in another excellent video.
Thanks! Just ordered the kit!
Thanks!
Excellent video. I have a Samsung French Door Style Twin Cooling Frig. I notice the fan runs all the time, yet the frig temp seems fine and the door seals are in good shape. Is the fan supposed to run all the time for circulation? I have even tried raising the temps, but no difference. Thanks
You were correct, I should have ordered the temp sensor also, mine was dead/open… just placed the order… will wait to install extra heater till I take it apart to install temp sensor… that dead sensor was probably my main problem……
Thanks Ben. Ordered the kit. Now any fixes for the ice maker I have to de-ice manually about every 4-6 weeks? Thanks!
great video, i have that exact model with the panel on the door, my unit started making noises today and now the freezer is not keeping anything frozen, but the fridge is still cold.
I just installed my kit. It took a little bit due to the massive amount of ice buildup. Everything in this kit appears to be making a huge difference. Once reassembled, I did reset my refrigerator which appeared to resync the new sensor.
Thanks so much for this. Here's to hoping that my six-month ritual of defrosting the unit is finally over.
Now if I can just get the icemaker working again...
Hello Ben, thank You so much for this video. It helps a lot. Does the heater start to get warm after you connected all wires and turn the fridge on? Mine is not. What do you think I did wrong?
It will turn on when it is in the defrost cycle since it is tapped from the original heater's power source, you can put it in the force defrost mode that he shows at the beginning of the video too
Ben, what do you advise regarding the energy saver function? Leave it on or turn it off? Samsung French Door RF23HTEDBSR/AA. I got the auxiliary heater and drain kit from you and still had some water issues. I let the fridge dry for an extended amount of time and just put it back together today. We are leaving the fridge empty and waiting to see if we get any water under the deli drawer.
Ben, best demo video ever. Thanks. Purchased your heating element. Is there going to be problem if I can't fit the panel flush? I broke some of the styrofoam when pulling it off, now it won't fit flush. Seems to be working well.
I took off the evaporator panel after watching your excellent video. Question: Are cracks in the white plastic lining on the back of the fridge fixable? (wish I could attach a photo) I found 2 cracks to left of the evaporator coils/fins, about 2-3" long. I'm considering just covering them with foil tape. I think either pressure from the ice build up or maybe even during manufacture caused the cracks.
What's your opinion on Hisense? We have a bottom freezer fridge with no ice or water dispensers. Got it in October with a 5 year extended warranty on top of 2 year manufacturer's warranty.. So we're good for at least 7 years. So far so good, has been very functional and quiet.
Great! Thank you!
Thank you so much!
Awesome video !!!!!!!!!!!
Excellent video! I have all of these problems with my Samsung RF260BEAESP/AA fridge, but in addition, I have a broken doohickey at the top of the left-hand door that makes the flipper close for a tight seal when you shut the doors. Now we always shut the left door first and manually flip that part. Do you have that part also that I can order and maybe a video of how to fix it? Also, the fridge gets cold, but I don't hear a fan. It that because it is frozen or broken? TIA Kris
Thanks for the video, very helpful. I just ran into the ice buildup and during my disassembly I noticed that the wiring harness is very oxidized and one of the receiving pins broke off and actually came out with the male connector. Is there any way to replace the female wiring harnesses inside the fridge? Mainly the bottom right one @14:23 (fan). If not then I guess I'm stuck buying a new fridge... :(
Just finished installing this. I don't have an IR camera so I just have my fingers crossed.
The only real difference was the top pipe that the supplementary heater goes on was a lot shorter in my model (which the video warns could be the case) so I had to figure out what to do with the extra slack of the heater wire. I opted to string it down a bit on the left side and loop it back up (taking care to leave some space in the loop so the cable wasn't touching itself). Hopefully that will be ok.
Great video. Thanks.
I just remembered that I found my drain tube didn't go straight down so I had to bend the downward tab of the drain fin to match the shape. Kind of unfortunate, but hopefully it works.
I’ve got a one month old $2500 fridge. The temps won’t get below 42f. Currently awaiting a new fridge as replacement. I have another Samsung fridge without issues for the past 4yrs. I guess is a roll of the dice with these fridges.