Samsung Refrigerator / Fridge Cooling Too Much & Freezing Food
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- เผยแพร่เมื่อ 5 ก.ย. 2024
- Samsung Refrigerator (Model # RF263BEAESR/AA) is cooling excessively in the fridge and freezing food. Issue resolved by replacing the Defrost Thermostat (Part # DA47-00243K). Other parts discussed in the video, which could also cause similar problems, are the fridge Temperature Sensor / Thermistor (DA32-10104N) & the Pantry Drawer Temperature Sensor (DA32-00006R).
REMEMBER TO UNPLUG THE REFRIGERATOR OR TURN OFF THE CIRCUIT TO THR FRIDGE BEFORE WORKING ON IT TO AVOID HARM.
Thank you so much for taking the time to go through all the issues this refrigerator has---and there are many. It's unconscionable that a company would allow the sale of a product this flawed. They knew these refrigerators had issues and put them out there anyway and now, they refuse to stand by their product. I will never buy Samsung again and neither should anyone else until they acknowledge all the issues and compensate customers fairly.
My Samsung is 3 months old and freezes everything in RS23A500, SAMSUNG sent 2 diff repair company's to fix this thing and neither has been able to stop the freezing.
This video is so helpful. Thank you. I have had nothing but issues with my Samsung fridge, all of the variety you describe. I think we are just going to bite the bullet and buy a different brand fridge. Samsung should be ashamed of selling this, knowing that there are so many documented issues.
Thank you for posting this. Very frustrating to have frozen food in the fridge. No more Samsung junk for me.
You are amazing ... thank you so much for your time, I have exact the same issue with Samsung Fridge, called Technician yesterday and had to pay $70 non sense fee, he end up explain that there is no enough Freon, I wasn't agree with him sense my fridge over cold, If it wasn't Colling I would have no reasons to disagree, but glad I let him go with out spending $350 for Freon
We’ve had the EXACT same problems with our Samsung. What a great video! It has saved us a ton of money. Thanks so much!
Hello Jim I'm having the same problem I started with the DF and noticed the fan not working. What repairs did you do?
@@julioicelo3448 we ended up having to replace more parts so after contacting Samsung again, they ended up salvaging our fridge and giving us a check to buy a new fridge. What a mess.
Ok thanks
Thank you so much Elizabeth
I had the same problem
It took me a week to search on google but not help
Finally I search on TH-cam and found you
You save me a lot of time and money
I replaced the defrost sensor and problem is solved
Thank you again
Have you been able to fully resolve your issue? If so, which part replacement fixed it?
Your video is exactly what is going on with my exact fridge thank you so much for this video
Have you been able to fully resolve your issue? If so, which part replacement fixed it?
Me too. Same fridge same problem. I will skip all the other steps you mentioned and go straight to the actual solution. So pissed all my food keeps getting ruined.
MANY thanks for sharing all of your learning with us! This is exactly what’s been going on with my Samsung. The service contract expired 2 years ago & I used it several times until it did. I am shocked at the cost of repair visits & I have NEVER had this much trouble with any refrigerator. I liked the design features but I doubt I’d buy another Samsung refrigerator. They’re good on smartfones but refrigerators not so much. It’s almost as if they planned all these problems to force ppl to buy new ones or go broke fixing the old ones.
Thank you so much for making this video you helped me a lot and also save from buying a new Fridge raider
I have same refrigerator model and have same issue with it I am glad i found your video Thank you for informative video.
Thank you for this video! I appreciate your step-by-step troubleshooting. It has helped me. Thanks again.
Great video. You explained the problem(s) very well.
Thanks so much! Had no idea how to use that control panel. I had the exact problem you had in this video but a slightly different model - french door 4 door instead of your 3 door but the forced defrost worked the same. I'll go with that for now but probably will have to replace one of the thermostats which fixed yours.
Thank you. FD solved the problem with my Samsung Fridge.
Hello when doing FD is the fan suppose to work? Mine isn't.
we replaced the parts you sp0ke of today....now its wait and see....great video & easy to understand
Any luck with this? Our fridge seems to start doing this after extremely cold weather. The starts freezing down to -15. At a loss with it
@@markpi3nus I ended up having to file a complaint with the NJBBB. Samsung offices located there and my fridge was out of warranty. Check out the FB page regarding Samsung refrigerators . I did email back and forth with Samsung & the did a free service for ice maker and then them had repaired at no cost to me the freezing fridge. They replaced the cooling cover in inside fridge in the back and the thermostat ( I think ) that controls the panel on front of door. There is ALOT of info on the FB group for Samsung fridges .. good luck .. and by the way .. we didn’t need to replace the parts that were described in this video ... plus they - service had to seal cracks that are behind that panel inside of fridge . We ended up getting rid of the fridge and bought American - Whirlpool.
@@suemarie3691 we had an engineer out and they changed a whole LOAD of parts, ended up costing us near £400 in the UK. This remedied the problem with the fan at the back freezing over and heating up the Freezer, but nothing seems to be helping our issue with the fridge going to minus temperatures and freezing everything (going as cold as -15 degree).
Thanks for you reply, I think we are just going to cut out losses after only having it for 4 years and get a new one
@@markpi3nus just stay away from LG and of course Samsung .. good luck ! It’s so nice not to have to deal with those problems . Our issue lasted 1 1/2 months . We were lucky to have a fridge in basement (Fridgidare - we had since 1989) so food would be down there .. I feel your pain and aggravation.
I will add that there’s a 3rd temp sensor buried in the styrofoam between those 2 top vents directly above the Twin Cool lettering. That turned out to be the one mine needed, after I tried the other 3 you’re describing.
Thank you for sharing that information. I may need to replace that sensor too as the problem is reduced but not 100% resolved. Can you pls provide the part # just in case and for others? Thank you
Elizabeth Voigt I actually just used one of the other 2 sensors I replaced. Since I did them one at a time, I’d determined that the other 2 were actually still good, so I left the replacements in anyways and used one of the old sensors to replace the third one I found. Turned out that’s the one that made the difference. Hope that all makes sense. You do have to dig into the styrofoam to get to it. I just used a flat head and burrowed in to it.
mine was a different part in the Styrofoam at the top. That part was da32-00011c. Absolutely insane how many different thermistor are in my piece of junk.
@@trevormerkel7125 honestly lol
Had same problem and replaced all thermistors. Problem was a main control board. Put in another board and the refrigerator is working again. The bad board looked fine but smelled like it overheated or burned. I also installed the extra heater where the ice ball appears every few months and put in the drain kit and extended drain probe.
Could you please provide the part # for the temp sensor which fix the problem and was attached to the coil?
I’m having same problem for months..thank you uploading
Thank you for this video. My temperature display is blinking on fridge, and refrigerator not cold enough, several days ago I heard noise coming from fridge. I purchased my Samsung Refrigerator in 2010, I have replace the back wall unit with Evaporator Fan Assembly, evaporator drain pan and clip, parts were about $187.00 because water was pooling under Deli drawer. Now, I will try the defrost to see if that resolves the Not Cooling enough problem. I'm about ready to toss it out.
As an appliance repair business owner/technician and a former chef, don't buy ANY consumer level appliances. Do the research and buy commercial appliances. Even used commercial appliances are better than ANY new consumer grade. They'll do a better job at whatever and 10x faster. The vast majority of what I work on is new to 3 years old. You'll definitely pay a bit more, but you'll be passing them down to your children and generally won't ever have the inconvenience of being without it while you wait for some random technician to hopefully know enough to figure out what's actually wrong. A consumer grade appliance wouldn't last a week in a commercial kitchen. Commercial appliances are used 18+ hours a day, usually every day bay underpaid and highly pressured staff who could care less of it breaks. I can remember only one time that I ever had a problem when working in a kitchen. This also applies for your clothes. Buy SpeedQueen washer and dryers.
There is a Class action lawsuit on this fridge with freezing build up
Glad to hear that - There should be! They should be ashamed of themselves continuing to produce this appliance with such a basic and persistent defect.
Where do I sign up
US and Quebec
Really good video! Thanks for the info!
You are amazing! Thank you for a great video!
Thank you very much for your video. I have the same problem and feel confident I can resolve it now.
So glad that you think the video can help you. It was a very frustrating problem to solve and took a few weeks to do so because of all my failed attempts at replacing different parts. FYI, I included the part numbers to the components I replaced and my refrigerator model number in the sub-titles/captions and in the comments above. All the best!
Have you been able to fully resolve your issue? If so, which part replacement fixed it?
You did a great presentation, your video is the best regarding this samsung refrigerator problem.
Many thanks
Update 4/18/22 after putting in all new thermistors, accessory heater modification and drain kit, my refrigerator was still freezing at 10 deg and water dispenser didn't work because of frozen lines. Ice maker wasn't working either. Problem was the main control board.
Got a used exact replacement. Open the back and get the number from the board. Even Samsung gave me the wrong number.
Paid 37 bucks from Zombie parts. As soon as I opened the back panel it had the smell of burnt electrical, however the board didn't appear to be burnt. After replacement the refrigerator temperature is 38 degrees, the water and ice maker are working again. Hopefully with the new heater and drain kit, this pain in the arese will go 6 months without needing to defrost and act like my 25 year old Kenmore in the garage.
Hope this helps someone else with a freezing Samsung.
My Samsung rf261 started freezing after a power outage.
I defrosted overnight and set the thermostat to 44 degrees which is the highest and the refrigerator is at 24 degrees according to a thermometer.
I'm thinking of getting all the thermistors and the defrost part you replaced and hope it works.
If not I'm biting the bullet and buying a different brand.
This Samsung started with the fan icing up at 2 years old and has been horrible to own.
Can't believe Samsung can get away with such a crap refrigerator. It's not like it's a cheap refrigerator either.
thank you for the video, it is clear to me that Samsung refrigerators are a piece of garbage..... i have the same problem, i have had two samsung visits and still with the same problem....
I’ve been having the same issue for over six months. Had a Samsung repair man come out and replaced some parts, worked for a month, then back to the freezing. Read on line that this is an issue with this fridge, thought I would have to deal with an oversized freezer until I could afford a new one. I didn’t want to have to keep calling out the repair man and paying the $150 service fee each time it started freezing again. I’m so glad you made this video. I’m ordering the part now, fingers crossed this solves it. Have you had any more issues since you replaced this part?
Have you been able to fully resolve your issue? If so, which part replacement fixed it?
Elizabeth Voigt I replaced the sensor first about 7 months ago. Just replaced the defrost thermostat. I had to splice it to fit the older part. I have the same exact fridge you have. I do t know if I did it wrong or what, but things are freezing again.
Do you have the part # for the last part shown in the video? My water is freezing too.
Thank you so much!
Thank you!!
it's call Defrost thermostat part # DA47-00243
Our fridge started freezing our food after the digital temp in front was blinking now it’s freezing our food even though the temp says 44
I'm having that issue now. how did you get it fixed?
Mine too
Have you been able to fully resolve your issue? If so, which part replacement fixed it?
@@Apatxi1022 have you fixed this issue? We are having same exact problem i replaced the part in this video it didnt help
@@melisatrickett did you find a solution? Same issue here
Elizabeth, great video by the way. Thanks for taking the time to explain your steps in diagnosing the problem. I'm experiencing the same food freezing problem now, shortly after I took out the back panel to melt the ice buildup. Before i order that part at the end of your video, did you try raising the freezer temperature from 0 to 5 degrees to see if it helps with the ice buildup and the food freezing?
Thank you for your comment. I did not try what you suggested. It might have helped. Did it work for you?
@@elizabethvoigt6702 I am having the same issue. I did try to raise the fridge temperature gradually to the max 7 degree C, but the temperature inside the refrigerator is still 0 degree C and food is freezing.
I tried that and it did not work. I kept raising the temp and it kept freezing the same way.
Did your refrigerator freeze foods evenly? Some foods in certain areas and the right door froze, but other areas were ok
Yes, the freezing problem was uneven, depending on location.
I'm having the exact same problem and I slowly started replacing all the parts and it hasn't changed it has to do with the terrible foam that is on the backing of that panel you have to scrape that off and put on thicker foam or just buy a better refrigerator because Samsung is being sued for a reason and none of us are going to see any money out of it
If your fridge is freezing everything you need to change the whole back panel!!!!
What was the name part of the part called?
Do you know the part number or name and where did you buy the part?
When it was freezing food, did the outside temperature read out display a warmer temp? Couldn’t tell if yours has temp display on the outside.
yes. The temperature on the digital read out was not correctly reflecting the temperature inside the refrigerator. Most times, the digital read out was at 44 F while things inside were freezing.
Elizabeth Voigt Thanks! Mine is doing that too. I ordered replaced the first sensor before I saw your video. Just ordered the other 2.
What is that part called please???
Can you show how to remove all parts
Dont use a hairdryer! Use a steamer. It vastly reduces the risk of melting plastic and works faster than a hairdryer
Elizabeth, would you please update us as to how your refrigerator is working, now that you replaced these parts? I would really appreciate it. I don't want to go through all this trouble and spend money I don't have only to find out none of it works. By the way, the part that ended up helping you in the end is now $20, so it doubled in price.
I cannot tell you if the problem is fully resolved because shortly after recording this video, we left the house for the winter but never returned due to COVID. The home is now on the market. My daughter stayed in the house for a while and said the refrigerator was working fine, so, bottom line, is, I am not 100% convinced that the problem did not re-occur.
I had the very same problem with my fridge section freezing food would get as low as 20 degrees F . Fridge tech told me it was the temp sensor which I replaced but did not solve the problem. Another tech told me it was the fan cover to evaporator that needed to be replaced but I felt that was not the problem I didn’t want to spend to much money on parts unless I was 100 percent sure the part needed replaced so I watch you video of the part (defrost thermostat) you replaced to fix the problem and replaced it and it solved my problem also so your video was very helpful thanks for posting.
So you had ice buildup in back of the fridge and also your food was freezing in refrigerator compartment?
Yes.
The more accurate answer to your question Dima is that I did have both problems but at different times. The trouble started with ice buildup in the back of the fridge which was causing noise when the fan blades hit it. After I melted the ice and all seemed well for a while, then the freezing problem started happening.
Have you been able to fully resolve your issue? If so, which part replacement fixed it?
I have same issue.
Never buy a Samsung fridge. Ever. Our repairs in 6 years, now total more than the original purchase price. Looks like we have the same fridge.
Don't use a hair dryer use a steamer you run the risk of melting the plastic
Here is a good video on how to replace one of the temperature sensors behind the main panel near the fan. th-cam.com/video/U4JFZnY_Szo/w-d-xo.html
Don’t buy Samsung fridges and washers and driers by any other brands