Beautiful Marantz SA-11S1 SACD Player Repair & Service
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- เผยแพร่เมื่อ 17 ก.พ. 2020
- Take a look as I repair and service this stunning Marantz SA-11S1 SACD player. This unit presented with a stuck tray and a power switch that fell apart internally. The mech needed service and the power supply board had to come out to fit the new power switch. After this work, she purrs once again!
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Its paying attention to the details that separate us from others. That goes for anything you do. Great work Liquid Audio!
I have this exact unit and the loading tray gets stuck on the way out. I have to depress the button twice and that usually works. I wish you were close by as I would bring the unit to you for servicing. Great little video, much appreciated!
my Marantz cd 6004 has been working so well for 6 years now, and i am happy with it.
Always a pleasure to watch your videos Mike
Such a wide variety of gear that you work on
I have owned many pieces of vintage stereo components and I sincerely appreciate a tech who doesn’t try to push unneeded repairs.
A skilled surgeon heals only the parts that are damaged
Keep up your great work
Hello, dear users of Marantz amplifiers. I am asking for help in the form of advice or any information on my Marantz amplifier. I am a fan of this firm, I have two Marantz PM11-S3 amplifiers. Due to the fact that the audio board 63201012010AM failed on one amplifier, I contacted the appropriate Marantz service Email: info@dks-doukis.gr
They promised to help me and ordered an audio board. Six months later, the audio fee still hasn't arrived. And they told me that I was very surprised that the company discontinued the production of this audio board. Then I turned to the Marantz representative office in Greece Phone. 210 506 6320 Email: info@heavenaudio.gr AUDIO GROUP GREECE/EISAGOGIKH EMPORIKH ELLADOS Phone +30 21 0672 1200 Marantz in Greece. There they told me that I should contact the appropriate service. Объяснив им истояние, они также, что сами свяжутся с ними Email: info@dks-doukis.gr. I don't know what they were talking about there, but when I called them again, they told me that the company does not produce these audios 63201012010AM, paid, which surprised me again. So it turns out that when buying an expensive MARANTZ PM11S3 machine, in which some block breaks and cannot be replaced, it turns out that you need to buy a new machine. Something is not logical here, because it violates the advertisement of the Marantz company. Therefore, I am asking for help. Please tell me where I can contact you and where I can contact you. Заранее спасибо, всем большое спасибо Обратился Я в офис как вы мне тели Kinotechniki S.A.
14 Tower.
166 75 Glyfada
Athena
HELLAS
Phone: +30 1 960 1071. Fax: +30 1 960 107
But they sent me again to you that this is only your audio payment 63201012010AM, please help me thank you
My e-mail address is vizanti19711971@gmail.com
My e-mail address is vizanti74@gmail.com
Excuse me, I was in the service info@dks-doukis.gr, they told me that I need spare parts, the processor is broken. I found a processor bought on AliExpress, but the problem is that it does not work. I need programs that need to be loaded, only they have a Marantz program. I bought a Marantz PM11S3 for 7000 euros, and now I have to throw it away. Yes, you are right. problema Marantz company refused, they said that your amplifier is old, we do not deal with it, buy a new amplifier
You’re the best HiFi repairer in Australia Mike! Keep up the great work...
I really appreciate this video. I just had to have my unit repaired after 15 years and it's nice to see what the parts are that they just serviced. (Belt, laser, power supply). I hope the shop I took mine too did as thorough a service as you did (they said they would).
I always look forward to your videos. Well done!
Greetings from melbourne. Very nice player, Great attention to detail, keep up the good work.
Great video, it’s hard to beat a Marantz receiver! Thanks for sharing.
Excellent job 👍.
I know it’s not a receiver but Marantz is great quality stuff!
Love this channel mate ! Thanks Liquid audio !
Much appreciated!
@@LiquidAudioJust to let you know , America backs 🇦🇺 up ! dont think we aren't watching the world 😆
Well done, thanks
I HAVE ONE . THANK YOU FOR THIS FILM
IL
Great video. Do you mind sharing what kind of synthetic grease you use? Thanks.
Hi, a great and informative tutorial. Can you share how to take the lid off as I need to clean the insides? Your assistance would be greatly appreciated 😊
What special grease did you use to lubricate the CD tray mechanism?
Where do you get the new drive belts from?
Thank you very much for sharing the video. I am using the same player and just noted that the display is not working and it failed to read disk. Any idea on the fix and where I can get the parts (pick-up system and display unit)?
Hi Alan, Marantz will suggest you take her to an authorised repairer and that would be my best advice here too. Having worked on these, I can tell you that laser/mech replacement is a can of worms with this series of players. You need the service manual and there are factory revisions that have to be made at an SMD level when replacing lasers. You also need genuine factory parts, rather than cheap knock-off lasers.
Hey, Mike. Anyone here stateside that you could recommend to perform that M1DAC upgrade from your other video?
Sorry Joe, I don't know the folks over there so it's hard to recommend anyone.
Greetings again from the US. I have packed my player to be shipped to an authorized repair center. My player was built on June 2005. In case it needs a new laser assembly, do you know if they are still available? I have found a few on EBay but they may cheap knock offs. Who made the original lasers for the SA 11? Thanks so much.
Hi Federico, last time I checked lasers were available, though the situation changes all the time. I think I still have a couple in stock, they are Toshiba DVD lasers if I recall correctly.
you ever get the chance to work on an Accuphase CD or SACD player? If so, I'd love to get your thoughts on the build quality .. they cost crazy money.
I have and they are superbly built, like all Accuphase gear. Sound quality varies but even their older digital stuff sounds great.
I have exactly the same problem! The loader does not open.
Any tips to removing the loader tray gears to allow replacement of the loader belt? I have a replacement belt but I dont want to risk breaking the two plastic gears.
Only to be careful, don't force anything and if in doubt, take her somewhere trusted, but actually this one is fairly straightforward.
Hello, my Marantz CD player needs belt replacement and I am unable to find one anywhere. Would you know what is the diameter and thickness of the belt so I can try to get a generic one. I will also appreciate your help if you can provide me with a link to a vender.
Thanks,
Do you know where I can get the laser for SA-11S1? Mine is getting weak and not able to read any CD.
I get them from a commercial supplier but you may be able to find them online.
Greetings from the US. Do you have a video on how to remove the gears in order to replace the belt? My Sa11 S1 is exhibiting the same issues with the tray not opening unless I try a few times. Also the player will not read some SACD. Do you attribute that to a worn out laser mechanism or just some cleaning. Thanks and I wish I would live closer.
Hi, sorry, I don't. It sounds like your player needs expert attention, I suggest taking it to someone who can deliver that. The disc reading errors might be laser related, I would need to test the machine though during service to know more. There must be a repairer in your city, try calling the best hi-fi store to see who they use, this is often helpful.
@@LiquidAudio Thanks so much and that's what I thought. There is a service center here in town and I may take it there. Apparently the laser assembly is not super expensive and the latest Marantz version of this player retails for almost $7,000 US so it is totally worth to spend some money and get it repaired. All the best.
I have the same unit and the same problem.
@@MAKESQ I sent the unit about 5 weeks ago to Just Audio repair center in Baltimore MD and they are a certified Marantz repair Center here in the US. Hopefully they can fix it and I will update everyone on the, I hope, successful repair.
@@federicopivetta7387 Thanks for that information, much appreciated! I would consider getting a newer unit but my understanding is that the 2021 CD playback technology is not an improvement over what we have. I think my unit dates back to 2008 or so.
Dear Mike, the tray drive mechanism on my Marantz SA-11S1 CD Player is broken. I live in USA; couldn't find any Marantz repair shop here. I love my player and will appreciate your suggestion if repairing of that unit is feasible.
Hi Mark, there will be many official Marantz repairers in the USA. A quick search of the Marantz USA website leads to this page with them listed: www.marantz.com/en-us/support/serviceinformation. Hopefully one of them can fix it for you. These can be a pain to repair, the tray should be fixable.
@@LiquidAudio Dear Mike, I tried to call most of them and can assure you that no one in US can repair SA-15S1 player. The US Marantz repair service is practically dead. I wish I could get the spare drive mechanism with a DIY instructions.
@@markgoretsky766 Hi Mark, that's a shame. Marantz really goofed with this series of player and they are a real pain for owners and technicians alike. Keep looking, there will be someone who can look at it for you.
Hi I have a Marantz SA-15S1 now 14 years old owned from new 2007. Never had a repair in it life. However for some reason their seems to be what I can describe as static noise coming from both left & right analogue outputs. It not loud but it their. Seems to come in the midrange section. The player it self absolutely works flawlessly. I have manually done a basic service my self. Laser has had a good clean using Servisol IPA 170.. So the laser does track pretty well seeks and plays pretty fast. SACD'S also play perfectly well. Iv also lubricated the transport using silicon greese. The laser rails iv used machine oil. It's pretty much as quite as the one you've serviced here now . I just don't know what's causing the low static noise. Its not the analogue interconnects as iv swapped them over. Any ideas what's likely to cause this strange issue please. 😕🤔. Marc from London UK.
Hi Marc, I'd need her here for further testing and diagnosis but players in this series have laser issues and there are various revisions and changes that were made. I suggest you take her to an expert for further work.
@@LiquidAudio Hi thanks for the reply. It's very much appreciated. Okay so this type of fault you would say "generally" would not be attributed to a laser fault on majority of players. Would you mind stating what the ussal faults are that you have had in your experience buddy. Or is this type of fault due to the DAC becoming faulty with age. Its got me. The player does actually work perfectly. It does track & seek fairly speedy. It still plays CDs & SACDs without any issues. The actual sound quality is still very high. Bass is very deep and clean. The mids and highs are still very open clear and focused warm and smooth. It seems to emulate in the mid section. Their are times when you would not even notice theirs a fault. It's like a very mild rustling sound like a scratched record being played. It's definitely the mid section. The player as a whole still preforms as a reference player what you would expect at this level even 14 years on. Regards Marc London, UK 🇬🇧
@@marcdavis8842 Hi Marc, it's a strange one, various faults can result in poor sound quality, noise or distortion as you describe it. Failing transistors for example often make the sort of noise you describe. Speculation is not really helpful, testing and diagnosis is really the best way to proceed.
@@LiquidAudio Hiya buddy. No I understand. I do appreciate your replys and input. Yes it is rather. Odd. Iv never had a situation like this before. The irony is I can still happily listen to music on the unit for sevral hours. Thankfully it's not that bad a fault I simply can't use the unit. It's nether gotten worse or better in the past year. I can't understand if it's my speakers as both speakers I replaced drive units. I can't believe it could be Speaker cable or interconnects that almost impossible I would have thought. Lastly if a laser pickup does become faulty or a laser pickup becomes week due to age are the ussal symptoms generally not tracking.. Skipping and failing to read disks. Are their any other symptoms That would be worth me looking out for the signs are.
@@marcdavis8842 All good, happy to help. There are lots of variables and possible causes here even beyond the player, again highlighting my point that testing and diagnosis are needed. Weak lasers generally produce slow table of contents (TOC) read times and other read faults like skipping and fussiness with scratched or test discs. I'm fixing an SA-7S1 as we speak, Marantz doesn't produce lasers for them anymore, we can now only get Chinese clones which is a bummer.
Don't worry Steve about the 'change all the caps' people, it's an American thing...
Plus, those particular electrolytic are mostly Silmic, which are fantastic. Why mess with something of that quality level, unless you really feel they have dried out, or they are bulging/defective.
Agreed, they are great caps, you would only replace them with something better, or if they measured poorly.
Which mechanism does this player use ?
I've believe it's a HOP-1200R...
I have this player facing some is issue could you help me to resolve
Difficult from a distance unfortunately. Perhaps there is a good local CD tech you could take this to?
Why do people think changing the caps is going to improve anything? That’s like replacing the caps in a Iphone. Won’t make one difference to what you will hear.
I have to say those are silmic cap at best you would replace them with new silmic caps they are not cheap . Unless it older than 8 years old there is no reason to change them out given they test good.
Don’t know who started all this rubbish on capacitors. The same here I only replace them if they are old and tired or if there is a problem. I seen capacitors at 35years old and working fine and low esr and still at spec, do you replace them ? No because no reason too. I been repairing electronics for years and you see all sorts of stuff, but best is old 80s and 90s hifi, it was made so well. Todays stuff is junk.
Forums, armchair experts, and some well-meaning folks who don't have the experience and technical expertise to know better, unfortunately. The internet has been both a blessing and a curse in this regard!
Poor quality capacitors, plastic mechanics, poor sound. It’s a shame that the 40-year-old Marantz model CD 63, (actually a Philips CD 100) sounds much better after a recap. The Marantz design is High End, the sound is poor Hifi. I write from experience!