52:53 "I'm full of life!" Yes you are indeed!!! I have no idea where all this great and positive energy comes from, but that's a rare type of teachers that can entertain & educate at the same time! Great delivery and content, thank you!
Thanks so much for this great overview! I'm looking right ow how to use my quality management and engineering skills for SaaS and other service companies, and this feels a lot more familiar than marketing.
This is one of the best presentations I've ever seen!! So much to digest and learn. Thank yiu Jacco! I have a question though. Can this model be used for a free open sourcd platform (non recurring revenue)? Is there a presentation where i can leanr about how to maintain and develop a customer success model or best practices for a free open source? Thank you so much 😊
Thank you so much Jacco Vanderkooij Sir for mentoring me through this video presentation. Learning a lot from your channel. I really love your enthusiasm and love the way u imparted knowledge in me. Wish me the best to get a customer success manager role. Thank you😊😊
This was an incredible session, Jacco! Tons of learning ... THANK YOU!!
Highly IMPACT-full content, tons of elements covered to learn and adapt in Customer Success Operations.
52:53 "I'm full of life!" Yes you are indeed!!! I have no idea where all this great and positive energy comes from, but that's a rare type of teachers that can entertain & educate at the same time! Great delivery and content, thank you!
Indeed a wonderful one🤩👌👌👌kudos...love the thought of making it #OpenSource👏👏👏
Wow, how much I learned from this! This video has helped to bring our company to the next level!
Thanks so much for this great overview! I'm looking right ow how to use my quality management and engineering skills for SaaS and other service companies, and this feels a lot more familiar than marketing.
This is one of the best presentations I've ever seen!! So much to digest and learn. Thank yiu Jacco!
I have a question though. Can this model be used for a free open sourcd platform (non recurring revenue)? Is there a presentation where i can leanr about how to maintain and develop a customer success model or best practices for a free open source? Thank you so much 😊
I’ve learned so much from this session!Thank you for putting together all the details with examples; it helps paint the picture.
Thank you so much Jacco Vanderkooij Sir for mentoring me through this video presentation. Learning a lot from your channel. I really love your enthusiasm and love the way u imparted knowledge in me. Wish me the best to get a customer success manager role. Thank you😊😊
Love this framework ... and thanks for the musical popsicals!
So good - this energy and content density is just unique! :)
Thanks Jacco!! Super helpful, and I feel the energy!
Thanks a lot this is an amazing video, I am looking forward to seeing something on CSM operations and the b2b model :)
You have to love Jacob. Great presentation.
The Master at work, Jacco. Have lead and help several companies in the valley exit because of Jacco's guidance.
This a great video, there is so much to learn !
Amazing channel, just crazy
Wish me luck on my csm interview
I like video and the open source of this info. Do you have any best practice docs to help small companies roll out CS or CX programs?
Really good editing. So unquie!
Thank you really helped me
I love this guy
Will dig into this
I love this guy!
Excellent Work! thanks!
lol Chip Heath is my neighbor!
Thank you ))
Excellent
Please stop the music!
Please do NOT stop the music! This is a unique and very engaging presentation style (we've got enough of the boring types out there).
Subbed at 6:39 omg 😂😂😂
For the next few minutes😂
ViaSuccess
ViaSuccess
ViaSuccess