Much Better! - Alienware AW3423DWF QD-OLED June Firmware Tested
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How we test response times: • What Are Response Time...
Testing performed using Portrait CalMAN Ultimate: www.portrait.com/
Much Better! - Alienware AW3423DWF QD-OLED June Firmware Tested
Disclaimer: Any pricing information shown or mentioned in this video was accurate at the time of video production, and may have since changed
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That's why this channel is a cut above the rest, covering products over the whole lifecycle. Thank you!
Product* He's only checking in cause it's his daily driver. Not that it's a bad thing, but it's not what makes this channel "a cut above the rest"
@@Im_Behind_You AW3423DW (gsync variant) and not F variant is his "daily driver" as far as I can tell from previous videos. (edit: typo)
@@Im_Behind_You To be fair he retests most monitors that have firmware problems. If a a monitor doesn't have any glaring issues, there is no real reason to retest it later.
i mean its free content.
So should we keep console molde on with tone mapping off or just turn off console mode entirely?
One unevident benefit of these firmware update updates could be manufacturers seeing the positive feedback from reviewers and users, and actually bothering to fix released products more often. Some caring engineer can now shove these videos in front of bean counter's face and say - here, they notice, it's important; let us finish our job.
One could argue that having the ability to update firmware gives management an excuse to release an unfinished product.
@@cl4ster17 day one reviews sometimes make or break products tho because those day one reviews tend to show up at the top of the search. the gaming industry hasnt realized this yet but it would seem that hardware kinda has.
@@cl4ster17 Yup. Remember before every game could be patched? Way fewer unplayable titles... lol
@@kelownatechkid
There were way fewer titles in the first place. But games always got patched... even cartridge games would just be shipped with a patched copy of the game on the cartridge without ever mentioning it, thus having different revisions of the game depending on when you bought it.
You are more likely to get updates to help fix a game today than ever. And more likely to get more content for free than ever before.
Thanks Monitors Unboxed! I recently pulled the trigger on this monitor after scouring content from the web. Your reviews, deep dives, and explanations were the best I found and a huge reason why I felt comfortable buying this monitor. The fact that you continue to update your findings with videos like this one highlighting firmware differences is amazing. You're in the highest level of useful TH-cam content!
I agree! I always kept coming back here for the reviews and side by side comparisons with other monitors. ❤
Isnt even true 4k though
@@seafear494 Yea??? It's not advertised as 3840 x 2160.
I also pulled the trigger when I saw it on sale for only $899, it’s a steal at this price.
@@dpptd30 great freaking deal!!!
Thanks so much for this. Having owned this monitor for a few months, it's been so helpful seeing updates covered in such detail so I can understand the product better.
Your review of the DWF is one of the factors I used in getting one. Dell doing this update is another reason why I chose this brand. So glad they listened and improved the monitor! I have no doubt your input did help get them pushing out the update.
Thank you for this kind of testing Tim, it's really invaluable to see what kind of long term support these products get and to accurately reflect how they perform after launch.
Nice!
Thx for retesting with the new firrmware and letting us know.
Absolute kudos for coming back and checking out firmware updates and covering them in such detail. I was planning tomorrow to check for firmware updates myself and see it it changes anything, but now I have one of the best monitor channels covering the new update :)
Also very nice to see Dell updating the firmware on the monitor to fix issues. Sure, they weren't supposed to be there in the first place but at least my 1k+ monitor is getting fixed after all!
I have never seen monitor coverage this comprehensive. Didn't even know it was possible.
I purchased the AW3423DWF due to your reviews and followup. Thank you.
Updated as soon as I saw the notification. Thx for coverage Tim
Thanks for covering this! Not many channels dive so deep into monitor business, even though sometimes monitors with great specs are more important than couple FPS.
A bonus fix of the M3B104 is that is fixes a RGB bug on the powerbutton. Now it correctly stops pulsating once Pixel Refresh is done when set to RGB off.
Oh, someone else noticed! Thanks
This is important for a channel to do. Hold brands to account where needed and celebrate improvements when made. Especially monitors with much longer life cycle for the consumer.
Thanks for the video Tim! Heading over to update my monitor now!
Literally just ordered one yesterday so this was great to see. Thanks!
Thanks for the great content, and huge thanks to Dell for their commitment to improving the product. I bought this a few months back, and these firmware improvements make me a happy customer!
Being an AMD user, I updated the firmware 2 days ago and I more than happy with the results, Just the fact of being able to update the firmware was a great advantage and Im glad Dell was on the ball. As for the fan noise, Ive had the DWF over 6 weeks now and I have yet to even hear this fan. Im glad I made the purchase and yes the monitor is expensive, I think its a purchase that is well worth it. Great video as always guys. Well done in keeping up with the updates on the DWF.
I was worried about burn-in, seeing its the same panel type as the horrible burnin prone samsung TVs. I've decided wait and see if the 2nd gen QDOLED gets better
@@MyrKnof Sure wait for the 2nd gen but then the 2nd gen comes and you will find an excuse to wait again. Time is short my friend, dont spend it just waiting.
@@MyrKnof if you dont plan on using the monitor with static images oled generally has no issues. for content consumption (games, vidoes etc) - you can run refresh cycles to reduce the chance or possible restore some of the burnt in pixels
@@MyrKnof Wallpaper engine + portals + autohidedesktopicons = never worry about burn in
I'm in the same boat!
Thank you for the follow ups on the monitor you convinced me to get.
Thank you so much for confirming our hopes and tests Tim!
Just picked up a DWF for $900 on the dell website which was $100 cheaper than anywhere else I could find it in stock. Glad to see they're still pushing improvements.
Would be interested in learning more about the HDR options on the monitor and if any have a best fit for certain use cases. I've been on the HDR True Black mode since getting it, but will give the HDR1000 mode a go off the back of this latest firmware update and see how that is.
Glad to see Dell is actively working on this. Thank you for the continued coverage! I bought this monitor a few months ago under your recommendation and I couldn't be happier. It'll be nice to see the full HDR capabilities of this monitor now.
The in-depth reviews of the DWF on here was key in me buying one. That an the fact Dell currently have it on offer in the UK for £789, a good £300 cheaper than the Samsung with the maximum discounts. Not disappointed with it so far and such an upgrade on my Samsung G7 Odyssey.
It's weird owning a monitor that I have to pay attention to firmware updates, but I'm looking forward to testing out the improvements for myself! Thanks for taking a closer look at this!
Just another way to improve the user experience post-buy, similar to GPUs. Best monitor I've ever bought, maybe even top 3 for any PC hardware ever.
The first monitor like that is always weird. An ultrawide I used to have from LG needed to upgrade the firmware to be Gsync compatible.
I wouldn't have known about this otherwise. Thank you for making this video. Will update when I get home.
Going to watch this.. purchased the DWF yesterday and have yet to try out these settings. After using a 32 inch flat monitor for the past 6 months, realised I still loved the ultrawide format for work and play. Pulled the trigger last week and hope it is going to be the great monitor. Thanks for the reviews!
Thank you for this update! I also appreciate how you test with both Nvidia and AMD cards. AMD is often overlooked in favour of the more popular Nvidia. Looking forward to the next update!
Thx for the Update! My aw3423dwf looks so much better at peak 1000 HDR now. What a upgrade!
Thanks Tim, that's great news, thanks for your excellent reviews which have helped me enormously in choosing a great monitor.
You guys are the best. Came back from vacation, seen the update was available, waited for the review from you guys lol.
Thank you for the quick turnaround on testing the new firmware considering it has only just been released. It's awesome to see Dell are continuously working and delivering on the promised improvements, and I will be updating as soon as possible!
May I ask if you could please confirm if the monitor can be unhooked from USB after the update has completed, or does the monitor benefit from being plugged into the PC via USB? (Trying to avoid one extra cable making a mess of my setup).
I don't see any reason as to why it would need to remain plugged in!
Managed to pickup this monitor for £789.00 in the UK. Really excited to try it out. Thank you for the consistent and structured videos you upload, they really help me inform my buying when it comes to price:performance. This channel, along with hardware unboxed really has been a lifesaver for me over the years.
Same here ! I got mine for £710 thanks to student discount and the sale I’m very much looking forward to it 🙏🏼
Just picked it up for 789 now! How you guys finding it?
It's awesome, love it@@MultiChris777
I just ordered mine for £665 from Dell website.
Had no idea this was out! Thank you for the video!
Thank you so much, I just found this video and I am extremely happy, as I bought this monitor back in March
I have DWF and i use it in HDR1000 mode. Since this is my first HDR screen, i love it, and i'm happy that it gets even better (i'm on an AMD GPU)
Bro, how do you enable FreeSync premium pro? I have the 7900xtx with the same monitor and I can’t find it
@@Lovina.mia08 enable monitor side, then toggle in the Radeon suit. Iirc.
Side i don’t understand bro right side or the middle
The power button
@@Lovina.mia08 You enable it first in the monitor's OSD (use the nub in the middle to navigate), then you can enable it via software on your PC.
I think this makes the DWF the better buy now vs the DW. With HDR now fixed, the ability to update firmware puts it over the top IMO.
cant even buy the DW anymore in certain places, like now in the UK the DW isnt sold on dells store
@@RathOX :)
@@xm3405 :D
@@RathOX :3
@@RathOX In my region DWs are entering the 2nd hand market, but haven't seen DWF yet.
I am so thankful for every video you post about the Alienware monitor. I'm planning on buying one myself in August this year and your updates help me a lot!
Did you buy?
@@rafaelmartines yes I bought it in August 2023
I have the 38" Nano-IPS version of this monitor and love it so much.
As much as would love an OLED, it is clear that Dell is still early in early stages of learning how to set up the monitor correctly. My current monitor may last quite some time but now I am looking forward to when I have a need to buy another.
The first monitor Dell shipped to me the fan inside was BAD, it could be heard down the hallway, with a door shut. It's pretty much silent now. Love the content!
just picked this up for $515, think I made a very solid purchase
thanx for the awesome video , but could you retest the asus ROG Swift OLED PG27AQDM ?
they released MCM104 firmware and would love to hear from you if they completely fixed the HDR issue .
the best of this channel is Tim saying the names of the monitors with a straight face
Probably wouldn’t have known about this update for months if it wasn’t for this video; Thank You!!
Glad to see this video. My experience with this update has been great, and I now use HDR1000 instead of HDR400
Thanks for the update!
Is „console mode“ still required for gaming or can we leave the monitor on any other of the presets like „creator mode“?
Love that you've gone back and keep us up to date with things like firmware updates. This helped me choose to purchase this monitor just today. I also see a April 2024 firmware update for it and will check to make sure my monitor is currently up to date. I don't believe I've ever been how'd by a monitor before until now, this is a thing of beauty and can not wait to replay through some games like Shadows of the Tomb Raider etc.
YES!!! Thank you for your video, I didn't know there was new firmware.
Thank for doing the review and I have now downloaded and installed the latest firmware update. I very much like the AW3423DWF monitor and I am struck at how well Dell are looking after their customers. You run an extremely good channel here !!
Great work, Tim.
Cheers for covering these firmware update, might be worth a look now
I get mine tomorrow, first upgrade after many many years, can't wait.
I just got mine last week, and I didn't expect it to be as blindingly bright as it is, as everyone says it's not that bright. I have a 6900XT, and I've been using it in trueblack mode, but I'll have to give HDR1000 a go.
It's definitely best in a dark room! But when there's ambient light, that's when it looks least bright in my experience
Ihr zwingt Hersteller besser zu sein. Bravo!
Bought this monitor 3 weeks ago, very pleased with it so far and good to see some updates.
Been loving this bad boy for the past few months, glad to see Delalienware is continuing to make good on their efforts to fix the issues.
Any burn in?
thank you sir! always watch your videos for updates :)
Now that we no longer need "source tone map", can you explain what "Console Mode" is actually doing? Why do we still need it?
Thank you for this test Tim.
One question though. You've mentioned you tested the modes with console mode on. Is there a significant difference to console mode being off? I'm asking cause if you switch off HDR and want to use creator mode in sRGB preset for normal content you have to disable console mode every time. Is console mode worth it in HDR on?
I’d like some insight for this too. I have console mode off entirely since the update, but it sounds like he uses console mode on, tone mapping off
2 Months out, what are your thoughts and experience with no reply on this?
Thanks Tim. Good to know that monitor is fixed now. I was stepping back from buing. No moore.
Good on ya for sticking with it! 👍
Hello, is there is always issue with HDR 1000 with AMD GPU ? For my new pc, should I absolutely choose an Nvidia GPU with this screen or will the difference with an AMD not be obvious to the naked eye?
For Nvidia, HDR1000, contrast at 75, Console Mode On, and Source Tone Map Off seems to look the best
Thank you for this, what setting do you use for the color ? And can you set the color to 10 bit in nvidia control panel ?
Hey, yes. I set a custom resolution in the Nvidia control panel. Idk if you still have to do it this way but first set it to 100 hz in the native resolution settings. 10 bit will be available. Apply it. Then, set a custom resolution to 157 hz without changing anything else. Apply it and then it should be 10 bit. Check Windows display settings after to make sure. You should see 3440x1440 HDR 157hz 10bit
Honestly source tone map on lessens the abl so highlights are brighter, litterally no one saya that source tone map off looks better than on, including me, just try it..
@@Superdazzu2 I’ll try it. Right now I’m running it on Default instead of Nvidia in the control panel with 10bit on and 157hz. And darks look better to me in my experience. I tried on Metro Exodus and Doom Eternal
What do you mean? Default what? @@jayjayb1373
After having watched the original comparison between the 4 OLEDs as well as this update to the Alienware DWF I'm convinced that you got this job partly because you're able to spell abstract product names fast and without stuttering! :D No really, this is amazing. ^^
But on a more serious note: Thank you very much for this update. Before I was torn between the Samsung G9 and the Alienware DWF, now I think it'll be the Alienware. My only concern left if the fan...fans get old, they dust up...gotta think about the decision a little bit longer I guess.
This channel should have way more subscribers. It's excellent content as usual. Thank you !
What does having console mode on exactly do? And why do we still need to leave it on now (but without the source tone mapping)?
Hopefully someone can answer this.
is it possible to have a settings video for this monitor please ? between nvidia settings / windows settings / monitor settings i'm lost
I second this
I 3rd this. I’m lost AF
Very on the point content, i am happy i found you. Keep on the good work, you will be very sucesful.
Thanks for taking the time to inform us about monitors. To many cooks in the kitchen when it comes to cpus and gpus
Thank you for making a video about this firmware update! One important question though: is Console Mode and/or Source Tonemapping still recommended to get the best HDR1000 experience out of this monitor? I understand that the contrast no longer needs to be changed (the default value of 75 is perfect), but a lot of people still seem to be confused on the matter of using one of the default color presets (Standard, FPS, Creator in sRGB mode, etc.) and whether or not Console Mode or STM should be enabled. Think you could make a follow-up video to better explain these other features and which ones are recommended alongside HDR1000 mode for the best overall experience with this latest update?
What have you concluded after 2 months of inquiry? Just got this monitor, and will set up soon. So I am curious what you think is best/functionally the same.
@@AeonMusic Not much, I'm afraid. I've asked the same question on Reddit with very few helpful answers. Since this update launched, I've been using Creator mode + Source Tonemapping on at all times. For desktop applications, TH-cam videos, etc. I've been keeping Windows 11 in SDR mode. If I'm about to play a game, regardless of whether or not it natively supports HDR, I turn AutoHDR on by pressing Win + Alt + B. As long as you use the Windows 11 HDR calibration tool, your games will look fantastic even if they don't have HDR support.
I've been thinking about a new OLED-type monitor. I'm mainly thinking of an LG C2 for mixed use with my PS5 and as a nice content screen.
If this is performing well and going on sale in the UK it might be a good contender.
Wouldn’t get this for a ps5 as it doesn’t support ultrawide and you’ll get black bars in games
go for lg c2 if you thinking of using it with ps5. ps5 doesnt have ultrawide aspect so it will look horrible. lg c2 is better choice for mixed usage, incase u want ultrade wide aspect u can always make custom resolution on lg c2 anyway. lg c2 is also cheaper.
Thanks for letting me know, I had no idea there was an update.
Thank you! Awesome follow-up!
When do you expect QD-OLED Monitors with second generation panels Like the s95c?
Samsung Odyssey Oled G9 has second gen panel and it's available for pre order in the US right now with a $250 discount to $1949.
@@FrowningTaco Cut the panel and the price in half and it's a deal, i don't have the horsepower or real estate for the 49" model. I'm gonna wait till christmas to either get a second gen panel or this AW3423DWF.
I got the DWF a week ago and updated to the latest firmware, (M3B104) and the screen randomly turns black. This happens independent of which cables, ports, or computers I tested. I called Dell, and they offered to RMA the monitor. It seems to be fairly widespread and I'm surprised more reviewers haven't mentioned it. Maybe it's a QA issue, but it's really disappointing since the other aspects of the monitor are so good. But thought I'd call it out for other perspective buyers.
very informative video Tim. Great job.
I just received mine yesterday. Haven't dabble in the menu settings and check for firmware updates yet. My first glossy monitor, first OLED and first non-GSync monitor because I've never once enabled GSync on my 4090 and X34 Predator (I prefer limitless framerate caps). Saved me $250 and I appreciate the firmware updates, PinP and the fact that I prefer a black rather than white monitor. The fact that it has a 3 year warranty against burn-in sealed the deal!
I love my DWF now, but when watching movies like 1917 or really dark games, I feel like there's black crush happening since the image looks awful compared to my phone. Any chance you could do a video explaining black crush, how it happens and if it's expected on certain OLED monitors?
Make sure if you're watching sdr movies that HDR is not turned on in windows. Use creator-----> srgb----->gamma 2.2 for the most accurate picture. Gamma 2.4 is also good but there is some black crush in that mode. For hdr use either hdr true black or hdr 1000 depending on the content.
@@RyhtymFiend The movies I am watching are 4k bluray rips I've made myself. I've done a lot of testing and nothing seems to really "fix" it. I sent a scene to someone on discord with a DW and it looked like it didn't have black crush, so that's why I think it's a DWF issue, but without testing hardware and both monitors I can't confirm.
@Navic the dwf is literally one of the most colurr accurate monitors on the market. Could be yours is defective if following my instructions didn't help.
@@RyhtymFiend color accuracy isn't my problem, it's just that super dark scenes get crushed to being completely black when they shouldn't be. I've talked with other DWF users and their experience is the same, so I doubt it's defective. Rtings EOTF testing also showed a dip in brightness at the lower end of the range before being corrected, so that's why I think it's a DWF problem.
@Navic all oleds have some level of black crush. I don't have any that's noticeable on my dwf, though. Are you an amd user? I have an nvidia gpu. Maybe that has something to do with it. Are you experiencing it only when watching hdr content?
Now I just need to download a USB port and update my AW3423DW.
Might download some RAM while I'm at it.
Awesome vid!
Thank you for the hardwork!
Thank you! I will install it now
Great news, though as a current Radeon user, it's a bit disappointing to hear about the discrepancy between the two brands. I'm going to install it asap.
That said, the other main system I use on this monitor is the PS5. I wonder if it exhibits the same behaviour relative to Nvidia cards as well.
I bought this monitor over the weekend with a usd 100 equivalent discount. Seems a no brainer now given the 3 year OLED warranty. I couldn't justify the extra cost for the G8 which wasn't on sale.
g8 warranty in USA is only 1 yr too. And based on past experience, samsung monitors do have qc issues
@@SugizoYoshikiX It's 3 years in the USA. I sold my DWF for the G8 and like it a lot more, I just got the G8 for $694 brand new. No scratches due to having a screen protector, no coil whine, no fan noise, HDMI 2.1, VRR control, logo dimming option for more burn in protection, better design, and USB-Type-C.
@@dinospumoni8255 how did u get it for 694?
@@dinospumoni8255 , i see samsung quote both 36 months & 1 yr now on their warranty terms. I guess they changed it? If so, they need to clean up their own warranty terms. U traded in for that price?
@@SugizoYoshikiXHi brother i am from India in Bombay city i am also share market trader .i want this types of monitor
I bought the AW3423DWF based on this video. I mostly care about gaming, but I also work from the same PC. I was concerned about the QD-OLED text rendering clarity that has been mentioned in various reviews, but I'm not noticing any issues with the text rendering. I'm on Windows 11 with an RTX 3090, I updated the monitor firmware and installed the monitor driver and color profile, and text scaling is at 100%. I've only ever had decent 'gaming' monitors (TN or VA), nothing IPS if that matters, and I sit 2-3 feet from the monitor; its HDR gaming output is excellent and I'm glad that I'm not noticing whatever text rendering issues other people have noticed.
Thank for including a link to the actual update guys..
It is absolutely wild that there are still no 32-38" 16:9 4k high refresh OLEDS. It is honestly what 65%+ of the market actually wants. I know LG has one on the way...
I don't think even 10% of the market can run 4k dude
@@mattbettinson3935 Steam survey is garbage. Also, the parts of the population that have systems but spend no money are irrelevant to manufacturers who want to get money
65% of the market? Lol what are you smoking.
I sort of agree, even a 38" ultrawide 1440p OLED would be nice - but no one has anything remotely in this size range. There is a massive gap between 34" and 42" OLEDs
I'm finding this with Windows 11, Nvidia RTX 3080, this firmware, Console mode on, source tone mapping off:
if I use the peak 1000 HDR mode, the brightness of the screen seems to change depending on what's on screen. I have a dark bg IDE, and if it is covering a small part of the screen, it looks very dark, but if I make it full screen, it becomes a lighter gray.
This does not happen with the true black HDR mode - it looks the same luminance whatever the window size is.
Use source tone map on or just go to hdr true black 400 which has a less aggressive abl (automatic brightness limiter)
Thank you so much for this coverage. I was hoping you'd post an update when the new firmware released so I'd know whether or not I should bother installing it.
Great video as always and commenting to help y’all out
Honestly I am thinking of selling my AW3423DW. I use my PC all day for everything and I do not AAA game much at all. I love OLED but the games I play now are HUD heavy or have no option to get rid of it. Like Satisfactory, CIV, PoE etc. Also games that you put a ton of hours into. Seriously I love the thing and its blacks but I feel I will just burn it in on the games I now play. Devs need to start making games with OLEDs in mind and put dynamic HUDs in. Health only appears when you are in combat or not at full ( SoT has this ), and everything else can either be customised or you can press a button and turn it on/off when you need it. Like the Skyrim mod Immersive HUD. Its really not hard to implement at all and I don't need screen clutter 24/7 anyway.
Yes, you're rught. On RTings they tested a lot of tv sets and began testing this monitor. For all tv sets after around 2000 hours there are more or less signs of burn-in.
"Developers should compromise UX because some part of users chose to use a still flawed technology." This is a slippery slope on top of the already slippery slope of dumbing down and hiding - pardon me, streamlining - everything. We live in the age of the largest personal screens, and yet it's getting harder and harder to get robust UI because it's not "pretty"... and now because it will spend the precious lifetime of an expensive device you can't afford to replace. Awesome.
@@overdarkproduction I dont know if you can read but I literally put games I play now... I still game... Just not a ton of AAA anymore and games that are more or less games where the HUDs are everywhere. I still game. And I got the monitor well before moving on to any of these games.
@@Lishtenbird Eh? Its not hard to give people an option for a dynamic HUD or a button to turn it off. Most games really do not need a HUD at all times... Also I can replace it... You really think I would of got the thing if I couldn't afford it? You people are fucking stupid. Also there are actually a nice amount of games that allow you turn the HUD off like DOOM 2016, Eternal, Hogwarts ( Although Dynamic would be better here ) Lies of P demo and more. I just think that some devs go way to overboard on HUD elements and offer no customisation of it at all. its not hard to allow the user to hide or make it appear with a button.
Been enjoying proper HDR1000 for over a year now on my Aw3423dw that I bought on sale for the same cost as Aw3423dwF...
Better late than never I guess for 'F' owners buy I'm already looking forward to 240hz QD-Oled Ultrawides coming soon
You're doing God's work. Hope to see your videos on upcoming phosphorescent OLED although I imagine this change will be held back on monitors for a couple of years but implemented into TVs quickly.
helped me so much i just got the update its amazing
I wouldn't even think about it if you didn't make this video. Thank you so much!!!!
Thanks Tim, I pulled the trigger on this and this is a great update. AMD user too.
Yes! Finally! I’m gonna update my monitor when I get home from work! This issues has been bugging me so much since I bought this thing
Tim Tim Tim the monitor King... I really appreciate all the work in this area of PC component
I had no idea you guys seperated your monitor reviews, or I would have subscribed earlier!
Thank you so much for these continued updates. I am getting closer and closer to buying this monitor... BUT ITS STILL SO MUCH MONEY AAAAAAAAAHHHHHHHH
I'm so happy right now haha, thank you for the upload
Thx for the follow-up! 👏🏻