How to Connect the Honeywell T6 Pro Smart Wi-Fi Thermostat to the Honeywell Home App
ฝัง
- เผยแพร่เมื่อ 8 ต.ค. 2018
- You will need:
- A smart phone or tablet
- The Honeywell Home app
- A 2.4 GHz Wi-Fi network
Press and hold the center temperature on the thermostat until the screen changes. Open the Honeywell Home app on your smart device.
Select Create Account to create a Honeywell account or select Login and follow the steps to login to an existing account.
Select T6 Pro Wi-Fi thermostat.
Select Yes if your thermostat is on the wall, then select No to confirm that no temperature is being displayed.
If you are not a contractor and you want to set your thermostat up on the home network, select No. Then select Confirm.
Ensure that the thermostat is displaying a network name, then select Yes.
Select the network name.
Select the desired Wi-Fi network, then select Next. The thermostat is now connected to the home Wi-Fi. Select Done.
You will then need to configure the system. Select Next. Enter the 4-digit pin shown on the thermostat.
Ensure the system settings are correct, then select Next.
Choose the location where the thermostat is installed or create a new location.
Choose the desired name for the thermostat or enter a custom name. The Honeywell thermostat is now connected and registered with Honeywell.
Users will have the option to skip or setup additional features such as Geofencing and Siri Voice Control.
The thermostat will now appear on the Honeywell Home app.
To control the thermostat from your smartphone or tablet, select the desired thermostat from the Honeywell Home app.
Users can adjust the thermostat functionality such as system mode, desired temperature, fan cycles, and schedule information, as well as settings such as alerts and connectivity.
----------------------------------------------------------------------------------------------------------------------------------------------
Purchase Honeywell Smart Thermostats here: bit.ly/2C5ofre
Shop at Supplyhouse.com: www.supplyhouse.com/
Email us:
ask@supplyhouse.com
Follow Supplyhouse.com!
Facebook: / supplyhouse
Instagram: / supplyhouse
Twitter: / supplyhouse_com - แนวปฏิบัติและการใช้ชีวิต
not working when I turn off breaker or when I disconnect from wall. I press the center and it does nothing.
Same
you ever figure it out??
Mine does the same. Nothing lol. And when I try to create an account on the Honeywell app, I get a server error message.
Sameeee.
same here. nothing happens when i press on the temperature
Thank you so much Mark! I have lived in my home for 2years and could never get my thermostat to sync with the app. I followed your tutorial step by step and I’m FINALLY done with trips to the hall to control the air 🙌🏽. I can’t thank you enough.
A really helpful tutorial. Thanks so much! :-)
This is the best and most accurate tutorial for the WiFi setup on the T6. Android Included.
When I hold the temperature nothing happens
@@haroldparker8594yes, nothing happened. Did you figure out your problem?? How Did you connect your device to the Wi-Fi ?? Please help me🙏🙏
Thank you! I've lived here 6 years and just now got this set up with your help~
excellent video, I tried for a year to configure the thermostat to my cell phone and I was able to do it by watching this video
I tried pressing the temp for 5 seconds but it doesn’t change the menu. I’m frustrated right now…
Same here
Me too
Me three
Same!!!
What if you upgraded to a 5 G network? Now we can't use the wifi feature? Is there a way around this?
If you are using a android phone, follow instuctions here, when you get the the "no internet internet connection part" use the back triangle button on your phone and it should connect then, and ask for the passcode on the thermostat. Mine did. I was pulling my hair out trying to figure that out.
Wooo! Smart Mark with the hot tag!
Did everything per the instructions and the app can't get thermostat status. and the thermostat is not showing the 'wifi' icon in the top right corner (which it probably should). In fact, the app managed 2 'configure' both thermostats but then it always showed 'thermostat error' message next 2 them. even though saying the 'thermostat appears to be connected to the network'. neither of the thermostats displayed the wifi icon (in fact it disappeared after 'success' message from the screen of the thermostat). not sure if it can connect properly to password-protected networks (and i'm not willing 2 remove the password from mine). and yes, my router is pretty old and it only works in 2.4GHz mode. today when i tried 2 re-connect the thermostat 2 the network/app i can't do that, i get the 'registration error' @ the end of the process. this kind of sucks...
Thank you!
IS Zwave different than a redlink device? if so, will a zwave t6pro work with the redlink "modem"
i have a customer that has the th632 and also has the redlink "modem"
This doesn't work at all on the Android version of the app. After Airplane Mode is turned on per the app requirements (won't let you proceed without it turned on) the wifi connection is made to the thermostat with a "Connected" status but the Honeywell Home app just says "No Internet Connection" and won't let you proceed. How the hell is app supposed to connect to the internet in airplane mode with the only wifi connection to the thermostat? Catch 22. This is an application design flaw rendering these thermostats useless.
Did you figure out a way? Stuck on that same step?
Yes, we have the same problem. Honeywell app just says “no internet connection” and hangs. Sometime it hangs right at the very first screen, and just sits there jittering in & out. So frustrated. Tried on 2 phones. Not happy with Honeywell right now.
I have the same problem....has anyone figured this out???
@@deniseasmith7508 yes, I figured it out; you should have an “ok” on the “internet unavailable” dialogue, just ok that, you don’t need an internet connection to set up the thermostat, once the thermostat has been configured via the app, then it will connect to your household wifi
THANK YOU, RAJESH M! "Cut the power to the thermostat from the breaker or from the main. The thermostat will reboot and the 2 seconds hold will work"
Hello, would you please instruct me how to add a second device? Thank you in advance.
Very useful information. Thank you!
...is that Smart Mark Sterling?
The screen DOES NOT CHANGE when holding the center temp.....WHY?
I have the same problem!
I just found out that some of them are not WiFi compatible. If nothing happens, then your device is not WiFi compatible
Solution: disconnect the power from breaker and turn it on. It should work. It did for me.
Have same problem and no fix I can find.
I fixed it by quickly removing the faceplate and putting it back on. I was then finally able to make the screen change to reconnect the wifi
I love you so much for making this thank you
It won't connect to my WiFi with the App. Very bad Thermostat Idea. I should just be able to Program the Thermostat WITHOUT a Wifi Connection. Very Bad IDEA. Will have to replace it in the very near future.
afair u can totally configure the thermostat via the local menu. it may b tricky, but all the settings r there 4 u (and btw, i'm not saying they have the greatest flexibility, but yes, there's definitely a 'programmable' configuration)
When I press and hold the temp. Nothing happens.
Same!!
@@GuestT.-zd8ws hey the directions are a little misleading. Instead of “lyric” it will say blu at the top and you’ll be good to go.
Same😂
Didn’t expect to see Smart Mark Sterling teach me how to program my thermostat 😂
What happens when I press and hold on it and the screen doesn’t change?
Yes but how do you connect it to Alexa? My dad is losing his mind.
HOW DO I ACTUALLY REMOVE A LOCATION FROM THE APP ON MY ANDROID?
I get thru to the thermostat blinking Connecting, but never shows the 4 digit PIN. Suggestions? Thanks.
Did you get the issue solved, I installed mine and have the same issue
Pressing and holding down is not doing anything… what can I do? I have already factory reset it and still when I press and hold on the temp screen it won’t do anything. Any help would be appreciated, thank you!
Any update on this?
@@KevinDiaz-nz5nh I HAD A Z-WAVE INSTEAD OF THE WIFI ONE!!! Exchanged for wifi then no troubles!
Mine is WI-FI, and it won't do nothing when i hold for 5 second any tips on how to do it. mine was connect but it drop and now it won't install back
Antonio Acosta don't press the screen press menu for 5 seconds or little longer
ryansuperpollo having the same problem as Antonio Acosta, where do I go from there. I’ve looked through all of those sub menus.
Mine doesn't do anything either 😑
DnlBM I was able to fix mine after I disconnected the power from the breaker. Flipped it off and then back on. Once the unit was back on I held my finger on the screen just like in the video and it worked just as it should.
@@JR123JR8 Thank you, I'll try that
My thermostats makes it to the select the network name and it will not let me select it. It is like it feezes
Same for me. It used to work, but now it doesn't.
Same...
Same I tap the name of the themostat and it does nothing.
Mine connected fine. All good. Just curious, is this guy from supply house wearing a toupee?
"Press and hold the center temperature" does not work. what could be the problem?
Mine is stuck on connected and the app says return to the app with no next button
It says that it’s connected but it doesn’t do anything. The only option it gives me is to cancel.
I get to where it asks if ble shows up - it doesn’t - so I click on the network that is on the screen “lyric……”- it then says I go outside the app to the Wi-Fi networks on my phone and I find the network called “lyric….” And click on it - I get the check mark but after a little while it says “no network connection” then I try to connect the thermostat and it wont connect??? -
If I call for additional support, will Tony Nese come to my house to help?
Mine says exclude... not include.
Hello SupplyHouse and fans! What an awesome video! I think I know almost enough now...
Here's the thing. (Got a T6 just like this one with our new AC installation)
When I get to the Configuration section, and the app displays all the vital settings of our AC Unit - which I couldn't begin to recite from memory but which you show (an example of) in this video at 1:16 - Does it pull these from the thermostat itself (via its temporarily spawned WiFi network) or are those default values that I have to change to conform to the ones already on the thermostat? If the former, GREAT; if the latter, I'm pretty sure I'm scared enough not to mess with things. :)
I'm a home user - actually not a homeowner, but de facto tech guru of the house for my elderly parents - and they (and I, when it comes down to it) would be happy just to use the thermostat to manipulate the AC, but I'd like to be able to help out more with finer details and scheduling and such, if possible. So, I'd like to be able to "plug-in" the app to be able to accomplish this.
THANKS! Hope you all have a wonderful day.
I did your set-up which was helpful but at the end I got an error code and when I turn on my Honeywell app it just brings me back to the initial set up page again and again. This app sucks and won't connect from my phone to the thermostat. maybe because its a french product?
Yes we have had this happen several times also. Get all the way to the end, and it just kicks you right back to the start. Tried on 2 different phones. Not a Honeywell fan right now. Pulling out hair.
Mine is the same. Help!!
Mine worked great for a couple years then its no longer online. Iv tried resetting several times. When I scroll to IP address it says IP address n/a . Its not showing an IP address. Im totally lost now, not sure what's happening. Iv rebooted my wifi as well. No luck , any suggestions?
try deleting and re adding
@@terrablader that worked thanks
@@jamesmorton2322 great! thanks for the good news.
App updated and now when launch there is just a static screen with the word Resideo on it, does nothing else.
So I'm presiing the main screen for 5 sec but nothing is happening, any ideas why?
Can't connect to the app bc of that
Can you link the app? There’s too many Honeywell apps
Fails at the last step after it says finalizing wifi connection - tried multiple times and keeps failing at the same last step? Honeywell can you please help?
Did you ever get a response?
I can’t select the network name on the the phone. It highlights but doesn’t proceed to the next screen.
100% this is the right way to do it, if you do it differently it probably won't connect.
I can’t get past step one, holding down on the thermostat screen doesn’t do anything! 😞 any thoughts??
Lmk if you find anything out😢 It’s so damn hot
I think it’s not connected to my home internet but I don’t know how to do that. Will have the ask my techie daughter. 🤷🏻♀️
Cut the power to the thermostat from the breaker or from the main. The thermostat will reboot and the 2 seconds hold will work. In fact - mine magically reconnected on it's own after this.
My thermostat doesnt change when I press the temperature on the screen OR WHEN being turned off and rebooted
not sure what to do now.
Do you have the T6 Pro Smart Wifi or the Z-Wave?
@Noreen Duong how can you tell which one it is? All I know is my honeywell model is th6320zw2003
wifi icon on top right does not appear on my unit. Fail from step 1.
Same here. Did you figure anything out?
Ok I am stuck on 0:56. My thermostat reads connecting but on my iphone my accessory setup page does not automatically pop up like that. Help anyone??
My situation is same as you.
@@normusr0617 Here's what I got from the support team and it worked for me. Good luck!
we recommend you disabling WAC mode and verify if you are able to register the thermostat that way. On the thermostat go to the menu, look for the WiFi option and then WAC mode, make sure that it is disabled and attempt the registration again. We recommend logging out from your account, removing the thermostat from the wall and rebooting the router before starting the process, make sure that the phone with the app is connected to a 2.4 GHz only Wi-Fi network, forget any previously used networks and turn mobile data off.
Sometimes it is easy to connect it thru android and just open the app in iPhone. My new iPhone 12 gave trouble while connecting to Lyric WiFi and returning back. I then connected it easily in a Samsung tab and the opened the app in iPhone.
@normusr0617 That info helped. Thank you so much. Disabled WAC and process moved along. App connected!
i press the screen and nothing happens...
When I hold the temperature down it doesn't do anything?
Same
Same on another it did weird
Cut the power to the thermostat from the breaker or from the main. The thermostat will reboot and the 2 seconds hold will work.
My thermostat won't respond to the first step, there's no change when pressing and holding the temperature on home screen
Best lawyer in the game
I'm able to connect the thermostat to the network but it will not add to the app rendering the entire process worthless.
Exactly. After I enter the PIN and confirm the configuration, I am prompted to select my home wifi and enter the pwd. I do that and then my app goes back to the screen telling me to connect to the thermostat wifi. I can't and am basically stuck with my only option being to cancel. Very frustrating.
Have you figured out a solution? Do you happen to have Xfinity for Internet? Not sure if it's an Xfinity problem or the app.
VERY USEFUL VIDEO 😊
When I press the screen it doesn't do anything....
Smart Mark for the win! God bless!
he rushes through the only tricky bit, which is the wireless setup - which is a FRITEMARE !!!!
It connected right away on my IPAD but I have been trying for over an hour with my Android and it wont connect at all. I eventually gave up tried my Ipad and bam it worked but I still cant get my android, this sucks because everyone in the house has an Android and I travel so Ipad no stay at the house. How do I get it to load on my android!!! ::::Pulling out my hairs::
Same issue spoke to tech support and got the run around dont waste your time replace it
I was having the same issue with this thermostat. I turned off my mobile data, and ran off the setup on wifi only. This is how I was able to connect to both my thermostats this way.
@@JesusSanchez-xv2rv You have the perfect name for me to say THANK YOU JESUS!! We have had this thermostat for a few months now and it would not connect to our Android phones. I have been dragging my feet and not contacting Honeywell. I came across this video to see if I was missing something and was sad to see that I wasn't doing anything different than him. I saw your comment and tried your idea and sure enough, it connected to my phone!!! Yay!!
@@JesusSanchez-xv2rv eres lo maximo ni en el manual indica esto
@@karingrant5872 Just worked for me as well. It was quite aggravating but now is working. Thanks to Jesus Sanchez!
Trying after a year to set up my Honeywell. The app is called Resideo now but responds the same. It won’t connect to the internet. How do I tell if I have 2.4 or 5G!? I have Spectrumsetup-4E. I’ve searched and can’t find what that is. If it’s 5G I guess I wasted my money. Two units. The tech wouldn’t set it up. Said they didn’t need to know my password!! I just think they don’t know how either.
Can't find the app
I am having issues. My stays syncing with thermostat. It doesn't get out of that cycle. What's the issue?
Same. If I find a work around, I'll report back
I'm getting the impression this is "made" for iphones and not android, because I am very, very adept with this kind of shit, and have tried 10 ways to Sunday, with zero luck getting the app to sync up with the actual thermostat. Needless to say, I'm pissed off.
How about you??
@@martyh.9055 Absolutely! I am feeling the same way. I can't believe they make such a low standard app and system where it seems you need a miracle for it to work. I would think that by now technology is so advanced that something as simple as a Wi-Fi thermostat would connect without any issues. I even deleted the unit and created a new account. I'm hoping this is going to work, in fact I am about to try it right now. I wish they used a better system on new homes. Then again, if they are putting this unit on new homes it's due to being the most affordable unit and not necessarily the better one.
@@Mr.JuniTo Ya, this came with my brand new, very expensive AC unit. I am not pleased. Literally about to say F-it, go out and buy something else that will work. I went and read the reviews on the Play store, 9 out of 10 are negative, and seem related to the same issues we're having. Insane. 🤦🏼♀️
@@Mr.JuniTo Ok, so a bizarre workaround... Add it to Google home, and magically, you can control your temperature from that app. How? Why? I don't know. But I did it, and it works! No clue how to make the actual "Honeywell" app work still, but THIS is a revelation!
Hope it helps. 👍
Once I hit done on setup complete: My iPhone goes back to the setting and nothing else
I’m sorry. That’s awe’s smart mark Sterling. Weird but very cool
Screen not change, not working. Sorry. Anything else?
Trying to connect the thermostat T6 Pro Z- Wave to your phone its a nightmare. Not working.
Because i dont think it can. its meant to work with a z wave controller. get the regular T6 wifi
Nothing happens when I press the center for 5 seconds or more. I have the honeywell t6 pro smart thermostat.
Maybe yours isn’t WiFi I had that problem before
ryansuperpollo how do you know if your is WiFi
It says on the box wifi thermostat if it doesn’t say is not but you can find out with the model number on the box google it
Mine is definitely WiFi but doesn’t do anything when you press the screen for 5 seconds
Daniel Wayne I got mine to work I just un hooked the thermostat from the wall by pulling it back and then put it back on and it let me do the 5 second press.
nothing happens when i press on the temperature, what’s going on
where to find and download a Honeywell home app?
uhm, the app store if apple product. have you never search & purchased or downloaded app before?
If not, you’re screwed every getting this setup done! lol
Mine wont connect
It tell me success but then get stuck in loop cycle of creating new home
This sucks I hold the temperature and it doesn’t work
The app worked three months and stopped. Honeywell solution was :"You need a New device ". I answered a New thermostat?
Am good till the end keep saying that the device is already registered in another account 😭😭 what should i do then
I hold the thermostat for more than 5, nothing happens.
Does not work. Adt iq panel locked
Whenever I press and hold on the center of the screen nothing happens
Yeah, not connecting
This doesn’t work with the T6 z wave thermostat
Oh gosh, thanks for your comment! Didn't realize mine was z wave not WiFi, thought both would work 🤦
@@timmyhuang1958 It does have WIFI. I just can't be set up this way.
@@noreenduong8353 Hey Noreen! T6 comes with two models, WIFI and Z Wave, if your model is WIFI, then you'll be able to link your T6 to WIFI. If you have the Z Wave mode like me, you won't be able to connect it to WIFI!
Can you set up the Residio app if you have Z wave?
I get all the way through this process and there is no way to click "done". It's just "cancel".
Did you ever fix the issue? I'm at that stage now.
@@DivineElementsDesignNot yet. I read that the app is not working with the latest OS on the iphone.
it is still stuck on the screen that says "Select your thermostat's network name"
iphone 7+
T6 pro smart
The app seems to direct me through the process just fine. I can connect my iphone to it's wifi network, and the thermostat says "CONNECTED".
But when i go back to the app, it is still stuck on the screen that says "Select your thermostat's network name". It is as if it doesn't realize it's connected. Clicking the "Lyric xxxxxx" button does nothing. turns black then back to white.
It never proceeds from that screen and there is no "next" button.
So what do i do next????
This video moves so very fast, i can't really see what is supposed to happen at that point. Why is it rushing?
I am having the same issue. Have you gotten this figured out? If so, what did you do?
@@akiatianib i never did figure it out myself, Ms Tiani. i was fortunate in that the company who installed my new boiler and the Honeywell T6 thermostat has a very knowledgable technician who assisted me twice with two seperate T6 thermostats to get them setup. She explained her solution, but it was many steps, involved assistance from the Honeywell customer support phone number, and i didn't really follow it. i, myself, tried calling the 800 number listed at the end of the manual for support, but after an hour of waiting on hold, i gave up. Apparently installers have a different number because the technician got through in minutes.
You may have to pay someone to troubleshoot but it probably won't be cheap. i recommend trying (877) 841-2840 first. i don't remember if this was the number in the manual, but it's the number google search gave me. These are not simple, customer friendly technology, in my opinion. Good luck with it, Ms Tiani.
I cannot get to the configure menu on iPhone, thermostat says its connected, what happened, in APP its still shows the lryics wifi name
Were you able to fix it?
@@jeffreymayorga5020 No, still the same.
@@deaconjimbauer4242 I had the same issue you had today. If your on iOS 14 that’s the issue. My phone and wife are iPhones with iOS 14. We tried it on our iPad with iOS 13 and worked. Also worked with an android as well.
@@deaconjimbauer4242 my issue was when I had to select the thermostat wifi it wouldn’t do anything or go to the next setup.
@@jeffreymayorga5020 Good to know, makes sense. Appreciate it
I hate this thermostat. It didn’t turn of for two straight days and doesn’t turn off when selected degrees are reached
wow
I'm getting something from Google then
That did not work, I held it for 5 minutes screen never ever changed
If you have the Z-wave version then it will not have wifi. You will have to purchase a Z-wave Hub like Samsung's SmartThings hub. And then you can connect your phone and control it. Unfortunately, Honeywell calls different model T6 pro but they are not at all the same from a connectivity perspective (which is what most people care about these days).
The only purpose a wall unit serves is to confuse my elderly parents so they can constantly set it incorrectly. A wall unit is a negative.
This is well done and succinct but I would understand it better if I was not an elderly dude smoking strong weed.
SOLUTION: If the 5 seconds touch on temperature number is not working do this. It worked for me and for others too.
Option1 : Cut the power supply to the thermostat area from the breaker and turn on the power after 5 seconds.
You are all set. Thermostat wifi touch will work now.
Option2: Remove the upper part of the thermostat. Disconnect and reconnect the power cord.
Basically its just rebooting thr thermostat. Option1 is easy and safe.
This still didn't work for me. I tried factory resetting it, then I tried cutting the power supply by taking out the batteries, but still nothing. Is anybody else having this issue?
I can't get this to work either
Same
Me too I think time to change into google nest thermostat
Nope didn’t work for me
this app sucks the security is nuts its junk, you can spend allot of time in this and I do allot of PC stuff.. edit 1hr later finally needed to delete thermostat that was on there. patience pays but what and ordeal I pity those that don't know there phones or routers well. thumbs up for info at least I knew was on track
Doesn't work very well always disconnects. Everything else in my house works remotely. And it's connected next to my router. Always fails me
Mine keeps turning off every 20 seconds😂 don’t know what to do
First you plug it in, PAL
I love how this video helps nobody😢
Trash. Gets stuck - once I connect the thermostat to the wifi the app never moves along.
I can’t find anyone that has a fix have you?
@@antonio1999ish nope. I have two of these - thanks to my builder. I’ve tried the steps on both thermostats. Made sure I had everything up to date. Re downloaded the app. Even made sure my router was only on the 2.4 Ghz band. Several times. Tried several methods of setting up the app. Reviewed steps multiple times to make sure my phone wasn’t at fault. Nothing.
I think I sounds the solution so for some reason you have to hold it for 5 seconds again while it’s telling you the WiFi then connect. I don’t know why. So to be clear!!
After you hold to get the thermostat to the screen where it tells you the WiFi name. On that same screen hold it for 5 seconds again THEN go through the process.
I don’t know why it work but it did for me!
Nothing works on mine. Z-wave says failed to include. Press and hold temp button. Nothing. Power reset. Nothing. Full reset. Nothing works. I’m about to throw it in the trash.
Directions given way the hell to fast.
I can’t get past step one with clicking the stupid temp lol
Video is generic garbage and does not tell the user how to connect to WiFi it just goes through setup, how did we get to the unit finding WiFi ?
Don't understand why they can't make this work with 5G. Pretty annoying.