Ivan did what was asked of him. He diagnosed it, and diagnosed it correctly. Ivan's invoice should be paid by LandRover because their technicians could not do it.
It does not work that way, I have spoken with many mechanics and the dealer does not pay the mechanic for diagnostic so no one wants to do it, okay maybe they pay one hour so the technician could essentially spend 30 hours and get paid for one, You make more money working at Mc Donald. I am 30+ years auto mechanic. The dealer the manager wants the diagnosed done and want the technician to tell them this is the problem 100% and the book says it's 30 minute to replace that module so they will pay the mechanic 30 minutes, and if he is wrong they will get on his back, I do not work for dealer but I know they want the tec to tell them 100% this is the problem and not replace parts for nothing, and how about all the hours of diagnostic? many mechanic who works at the dealer complain about this.
What I don't understand is why the customer didn't just leave it at the dealer as it was in warranty. Get a courtesy car and just wait until they fix it. If they can't fix it, they should refund the cost of the car back, or swap with an equivalent spec car. Great diagnosis, not sure how many hours it took, but made good content!
@@perunut4656it's an extended warranty. Depending on the warranty they may not pay for certain things. May only pay for things that run in oil as an example
As a former resident of Great Britain I can tell you that nearly everyone I know with these vehicles have endured countless electronics issues. I can't speak for anyone else but I would avoid unless money is of no issue and you have other transport at your disposal. Great diag as always Ivan, Cheers !
Great work Ivan 👍. Always methodical and reasonable in your assumptions. Cannot ignore this. "Million dollar shot of the day". Ivan's old simple reasonably priced Suzuki pulling the high priced, crappy, "give it free to your worst enemy" Land Rover. I am sure Land Rovers are great - if and when- they work. They look really nice and comfortable. TATA has done a great job considering how bad Land Rover was. Still ways to go and definitely not for me 🙂
I just moved back to USA from GB. Drove a Range Rover Sport while I was there. Fixed everything myself, no issues. I loved the car but reliability wasn't its strong suit. Most stuff wouldn't leave you stranded but could get annoying.
When my sister was at the Land Rover dealer, she called me while making a deal, asking me what I thought. On speaker phone, I told her to "buy two so she has transportation while one is in the shop." The salesman, dead serious said, "no need, we have loaners."
Dead Telematics modules are a daily occurrence at the JLR dealership. It got so bad they were on back order for months. If you ever get one of these again the giveaway is the ignition comes on, gauges sweep, and then back down. That paired with SOS message is telltale TCU. You can jump the starter relay to start vehicle even with a dead TCU in case you ever run into this again.
I really appreciate the fact that you follow-up with a conclusion to all this story and don't leave the audience hanging. And you do that for almost all your videos or mini-series.
Thanks, Ivan! I followed your advice to diagnose a long standing No-Crank issue with my AMG C32 (got a ThinkTool Pro, found an offline module - TCM , checked powers and grounds. Bad relay). The car has been running flawlessly for about a year now after the fix. It took me about an hour to diagnose and fix the problem once I got the ThinkTool Pro. I figured I owe you for the hour.
Nothing like this ever happened to my 65 Chevy C/10. I keep a spare ECM (points) and EFI control module (fuel filter) in the glove box. They can keep their deranged rover.
Ivan did figure it out and has the integrity not to invalidate the extended warranty just to make extra money. It was well worth sending the car to him. Nice job as always Ivan!
@@PineHollowAutoDiagnostics We use a company that has dealer level programming facilities, they do it remotely for us on JLR via the web, they used to be autologic but are Opus or something now, of course they charge a big subscription yearly plus one off costs for programming, it's the only solution for non dealers. We are in the UK.
As a life long Brit - WHAT A FRIGGING SHOW UP! I can remember Armand and Michaela Dennis thrashing about in Africa - all in pukka Land Rovers - ones built like brick outhouses from lumps of forged meteorite - they had steam engines and clockwork gadgets and worked forever!! Look what the young guys in shiny suits have done to the brand!!! As usual Ivan - fantastic work through the options - and the first time I've noticed your fees of $120 an hour - cheap at the price - you'll never be a millionaire but will sleep well at night knowing you've earned a dollar and served your customers well.
Bro, $120/hr is plenty enough to become a millionaire. Maybe not earning it every year by physical labor but yes I have a sneaking suspension Ivan will have multiple millions in the bank by the time he retires. Especially given his penchant for 'no parts repairs'. Heck, he doesn't even buy shirts....
You unlock this door with the key of imagination. Beyond it is another dimension- a dimension of sound, a dimension of sight, a dimension of mind. You're moving into a land of both shadow and substance, of things and ideas. You've just crossed over into the Twilight Zone. Great job Ivan!
What a fiasco ! You should give a shout out to the dealer who was smart enough to follow your advice and get that thing running again. Great stuff as always.
The level of Ivan's sheer professionalism and integrity is commendable. Watched all the three episodes in-between service calls and enjoyed every single moment of the show. The fact the dealer had screwed it up big time at first is no surprise. Wait till the world goes fully BEV...Huge respect, bro!
As good as this diagnosis was, there was nothing there that a halfway competent dealer shouldn't have been able to do in a timely manner. The previous shops are the biggest suspects. IMO.
Agreed. Some dealers do not supply "5 star" service. I currently have an eye of suspicion on my local Dodge/Ram/Chrysler/Jeep/Stellantis dealer. I was in for some diagnostics on my Ram EcoDiesel. The diesel tech doesn't want to listen to my concerns and I get it to a point. They work on hours and if they can't bill it they don't want to do it and the computer just won't set a code. Well, that was a minor issue with the mechanic and technique. What has me concerned is (1) they are understaffed both in service techs and service writers. When I was there there was one service writer for the 10 hour shift. I had to wait 2 weeks for an appointment and the shop was only 1/2 busy. It was not like that a year ago. (2) A friend of mine is trying to trade in his Jeep GC ecodiesel for a hemi Jeep GC. They flat out refused to work with him. That is after he has bought Dodge Caravans every other year for over a decade and has all his work done at that dealer. There has been some turn over in management, sales, and service. It is just not a good feeling. Where I live they are the closest dealer for Stellantis products in about 65 miles and the other one isn't much better. Think I'll switch to something else in the future.
@@phprofYT The manufactures have pushed mechanics too far and right out of the field. Plus, systems got way to complex way too fast for mechanics to catch up. Thus the customer pays.
@phprofYT Dealers make most of their income thru the shop. Some, not all will make a priority the jobs that their techs can perform under the book time because they will bill the customer book time. Some jobs are actually take book time or longer and they seem to never offer those jobs to customers or they go in the we'll get to it eventually list.
Exactly! As I said in the previous video, the car should never have left the first dealer with the BCM configuration error present, as it is part of the dealer protocol to upgrade the car to the current software platform. It's like the first dealer did literally nothing
@@salg8878I guess that's how they get you: they just stall until the warranty runs out. What a joke. Warranties aren't worth the paper they're printed on. Why do they even offer them if they're not going to address their issues in a timely manner?
It seems so contradictory to see such a sharp/relatively new vehicle being towed. Buying a new Land Rover seems to be a lot like getting a "trophy wife". It looks good (or even the best) but........oh the ongoing pain and costs to come. "There is beauty in functional simplicity of design." Thanks Ivan.
Ship it! You did a fine diagnosis, Ivan. Glad a dealer was able to take care of the items that you could not. It's a happy ending. Thanks for sharing the story of that contraption.
Even though you couldn't cross the finish line with this car you did a great service to your new customer. Evidently a service nobody else could do. I say score for Ivan- Fine work Ivan.
Just an old mechanic UK, I nearly passed out with shock when daughter brought her new car round to show me (land rover discovery sport, 2ltr diesel. 2020).... So now 3 months later blocked dpf.... Expensive software needed to fix so I told her, can't help... No expensive diagnostic tool to clear dpf fault.... That's why I was shocked... My hands are tied 😢🇬🇧👍
You have demonstrated once again that without an accurate diagnosis, any attempts at fixing a problem rarely leads to success. Another impressive job on your part. Bravo!
Something tells me this vehicle has a background that nobody knows but all the signs someone fooled around thanks for taking us along and keep us posted great effort 👍👍
Hi Ivan. This is Vernal at Eupat Auto Repair LLC from Peekskill NY. Don’t turn turnover your credit to the dealer, you did find a Fault with the car and instruct the dealer what precise to do , so don’t sell yourself short, you did fix it. I’ve been subscribing to your TH-cam for over a year now and I’ll always be here. Good job man God bless.
The problems come from all these controlling electronics that only experts can diagnose and then order new to replace.These new cars are not reliable because of these electronics.Cars without this level of complexity are more reliable and easier to diagnose and fix.
A lot of people say I spend a lot of money on equipment that they think I would never use regularly. The Pico scope, dealer line of scan tools (OEM software on a dedicated laptop with Bluetooth data link to vehicles, which I got whole teaching auto), and other specialized tools costing a lot of money. I would rather know how to properly diagnose a problem than spend more money replacing parts. 80% of your time is not spending replacing parts, it actually is research and data collection. When my car had a p0171 lean code, most people would think it is a vacuum leak, but it wasn't. It was a combination of things that codes were not set for the parts I replaced or what I touched to fix it. It turned out the MAF sensor was reading low, but also a loose upstream oxygen sensor and old downstream oxygen sensor and a purge valve vacuum hose that were the culprits. Diagnostics takes time and skill. You have to know what to look for but know WHERE to look in finding the answer
My guess is whatever the mischievous urchin was doing with the fuses it somehow smoked the TCU and scrambled the programming in the BCM. I've seen where someone who was playing with a Power Probe without knowing what they were doing fry multiple modules. Like I said, that's just a guess, but it is at least plausible. You really gave your brain a workout with that one. Thank you for another great case study.
Ivan, I have to compliment you on your persistent attitude young man. These modern vehicles are far more difficult to diagnose and repair than what I worked on sixty years ago. I still work on today's cars using tools like the Autel and Launch. I have time and experience with engine and transmission diagnostic besides my scanners. At 73 years old I really appreciate seeing a young man with your work ethic and persistence. Bless you from an old technician/ mechanic from Missouri.
Well done, Ivan - your diagnostic was 100% correct! Unfortunately, only the dealer has the tools to program that money pit. This alone should be a no-no for anyone considering to buy a Land Rover - it's not worth it! Happy ending, thanks to extended warranty, but still a long down time, plus transport and diagnostic costs. You really need to be in madly love with these cars to endure the cost and grief.
I think a *lot* of things went on that the customer doesn't want to admit to. The fuse fairy, the broken neutral lock, and the BCM having fried software, likely from a botched programming attempt. (Ditto one of the keys being mis-programmed).
So you think the original owner spends all this money on the car, has these issues and after a period of utter frustration, like many of us, gives up on the vehicle, trading it in. Do you think the original owner did all the things you mention intentionally? How much money did the first owner lose? The 2nd owner inherited the problems and then went to a sound diagnostician and through that advice, costly though it was, got it fixed. What would you have done apart from lamenting about the character of the owner(s)?
@@bobhudson6659 I think the first owner probably was convinced by a friend/neighbor/relative that they could upgrade it somehow for cheap and it went predictably wrong. The second owner thought they'd found a too-good-to-be-true deal. Given the relative simplicity of the fix they ultimately may have. Minus what the dealer who couldn't fix it charged, two long-distance tows, whatever Ivan charged, and if they had another car to drive for the many months it took to fix or had to rent/Uber/whatever.
Hi Ivan I must compliment you on giving your time and patience working on this car , I assume that there must have been another backstreet operator working on before your time ,cause I am saddled with some of these likewise problems , and these guys are capable of doing the unthinkable , on another note these Landrover /Rangerover cars are prone to lots of workshop care with electrical problems and the V6 Diesel versions have got a problem of breaking crankshafts at very low milage , Most important I hope you got paid for your time cause you got all the hard work done without the dealer Diagnostcs system which are rather expensive and work online on a licence system . Regards to you Tim in Ireland
Lived in Colorado in the 90's. Used to play a game with wife when driving down the roads and see a disabled vehicle we would take bets as to whether it was a Range Rover. I won every time. A local RangeRover mechanic told me if you want to buy 1 you had better buy 2 because one would always be in the shop.
Great job Ivan. I for sure am a fan of certain extended warranties. I've had washing machines and $2000 fridges replaced free from a $79 warranty. This trio further cements my thoughts of just sticking with Caravans. At least the break in ways you can figure out. Also, my caravan actually liked an aftermarket gas cap when I couldn't wait for OEM because I was taking a trip.
I love my 2002 Chrysler Town and Country. 158,000 miles, no problems. As reliable as a battleax, and as comfortable as my recliner. I don't know what I'm going to do once it's time to finally replace it. Probably just cry.
I watched the whole series on this Discovery. Sadly JLR products are getting worse for quality and the extensive electronics in modern cars are ridiculous. Well done for sticking with it and diagnosing it properly good to watch the methods used 👏
Software failures on automobiles is more common than you could imagine. Automobile coding is a borderline joke, and the technology that underpins it is over 30 years old. Manufacturers are also locking away access to their systems behind pay walls, and unless you have a factory scan tool which can cost tens of thousands, the only other way to gain entry is with unofficial tools that have “work arounds.” But these work arounds are invasive, and could corrupt data, or worse, damage hardware.
@@Syntappi Another wild guess is someone read about the battery drain on the amplifier TSB and moved the fuse to disable it, in hopes of reducing the drain.
Great job. I've done repairs for 50 years, as a master tech. Was always give problem cars that no one else could fix. That's a lot of paintce, at work and persistence. I get it all. Again Great job. Wisdom is often a learned thing!!! Congrats
Ivan, instead of placing the PCB in the refrigerator I suggest you use some freeze spray or dust off. A valuable tool for thermal issue diag on boards.
You would think the original dealer would have unloaded the parts cannon on it. I guess with the extended warranty they would probably have to eat the misdiagnosed parts.
I'll stick with my long term current shop vehicle, 1996 Jeep Cherokee. Almost 400,000 miles, and doesn't require anything other than routine maintenance. The occasional water pump, battery, tires, brakes, and 1 starter. And at least once a year, I get to pull one of these exotics, off the beach after they got stuck in the sand. A $400 lunchbox locker in the rear. 2 hours to install. Yes, the 4.0 I 6.
Ivan, great video on diagnosing car problem. Keep up the great diagnosing of these intermittent problems. Just goes to show you, when a customer has faith in a truly honest car tech to have a vehicle towed that distance.
Ivan amazing patience, persistence and diagnosis. Land Rover should have swallowed whatever you charged the customer too as part of the extended warranty. You provided the solution to them on a plate. I would be safe in saying having watched most of your videos that the Land Dealer would not have the calibre of diagnosis that you provide and likely cost them more in parts and their labour not to mention yet more extended time off the road for the customer. Amazing to think that Land Rover threw their hands up in the air and ultimately relied on your amazing diagnostic skills to pin point the fault and remedial action to get it back reliably running. One can only wonder what Land Rover would have done for the customer if they couldn’t have fixed it? If it wasn’t for the customer finding you, shipping the car (Land Rover should swallow the transportation costs too) and getting you to correctly diagnose the issue it would still be at Land Rover with their service mechanics scratching their heads. I wouldn’t touch a Land Rover with a 40 foot barge pole!
At the end of the last video, I was sure that this video would start with you investigating why the 18650 battery was not being charged (since it was under voltage). I was wrong again! I'm never right. It's a good thing that I'm not a mechanic!! Great job Ivan. 😊
I have a 2013 Land Rover Evoque with 65k miles - supposed to be daily driver. Don’t trust it on long trips and throws codes all the time. Dealer is ridiculous - everything is $4-5k issue - and I’m not convinced they’re on the up and up - this was not a problem when extended warranty in place. I have a local mechanic clear codes and fixes most things. My backup vehicle (2009) is a great 4 Door with an LS3 motor - never lets me down - and is now my daily. The LR is very comfortable car and surprisingly capable - just need to find the time to get rid of it. Moral rent never buy a LR. Always have it in warranty - or just buy something else - which is what I’m looking to do since I need an SUV.
Land rovers have always had issues ,it's hard enough getting them fixed here in the UK and the bloody things are built here , if it has the TDV6 engine model they even had trouble with crankshafts snapping . Well done sorting it out.
One more thing. You did your job. You did what no one else could do. This is a complete success. Not your fault it had to be programmed at a dealer. I firmly believe that you can’t be topped at solving these problems. Thank you for sharing your extraordinary knowledge and skills
Weldone! I had a brand new Bronco here in UK with a similar problem where it would ONLY start after a certain time of day!!! After that was ok until left over night! When it played up there was No Ignition at all, no dash lights at all! Tested Ignition Switch supplies powers via a 125 amp fuse to the BCM but nothing happening from that point! A US Dealer said Programme the APM which I already did as there was a Flash for it! Didn't make any difference! So in the end went for a new BCM, Programmed that in ok no problems! All seemed ok until after a while it played up again, but at a later time of day! No faults in Memory at all! I haven't been able to look at it further! It's been bought back by MCS who supply the USAF here in UK with new Vehicles! A real weird fault especially with the time issue!!
Telematics modules are what JLR consider a FRED part (Fixed Right Enhanced Diagnostics). Even under extended warranty you have to get factory approval to replace them. Probably why it wasn’t replaced first time when at the dealership. They will need to verify powers grounds and Power Mode Zero communication to Technical Assistance’s satisfaction to get an authorization.
I find your explanations of fault finding on the generation of vehicles I seriously avoid buying enthralling and thoroughly educational. I own an 2004 Ford Mondeo estate in UK that cost me only £250 and only needed a dual mass flywheel/clutch plus 2 front coil springs the seller thought he put over on me but I have had many years hard service out of it. However, like this troublesome vehicle, "someone had been there before" to botch the electrics. Intermittent no crank no start turned out to be a connecter in the steering column that had not been clicked shut and was found more by luck than judgement. Same "cousin pookey fixed it" problems found throughout electrical niggles that have arisen over the years. I have 6 years service for my money and counting. Seeing the 40amp fuse missing from the sound system my immediate thought was, wait for the smoke when you replaced it. Then I just thought, who knows where cousin pookey has played, happy hunting, refit the entire loom to check they did not fail to clip it together properly. Please keep posting to remind me never to buy a new generation car with electrics that even cause you ask , WHY?, I so agree with you. Motorised boot flap? So many motors and relays and wiring for rear seats? Just glass case motors. We made it just because we could. No good in everyday life. Only idiots with more money than brain cells need buy for an ego boost or, to impress people they do not know and will never meet. Rely on social media "woop de doo" I guess. I have tried to use modern American idioms where appropriate to try to be polite.
"We made it just because we could" that summarises most SUVs and luxury cars. Landrovers haven't been taken seriously as working vehicles for over 35 years, even the old series 1-3 ones were unreliable as hell - and that's why Landrover went from 98% of the Australian 4WD market to 2% within a year when Toyota landcruisers became available As for Jaguars - back in the 1970s The New Zealand government ministerial fleet of Jaguars _ALL_ had their engines/drivetrains replaced with smallblock american v8s and slushboxes as it was the only way to get better than 30% availability (Politicians insisted on Jaguars, otherwise it would have been Toyota Crowns or Cressidas)
I wonder what the second dealers thoughts were on the whole fiasco, often it's " of course that is the problem, we see it all the time". I think it comes down to either a dealership that isn't on their game with diagnostics or not good at dealing with warranty claims. I'm positive the pa dealer did not do this work solely based on Ivan's diagnosis, if Ivan's diagnosis were wrong and the dealer just fired the parts cannon then it wouldn't be covered by the extended warranty, and I can't imagine a dealer taking that risk.
Here in UK these Discos have a terrible reliability, but they still sell very well. I had 3 early model Discos and then 2 Range rovers, they just got worse and so after 20 years of driving Land Rover products, I called it a day.
Reconsider but try a TOYOTA LANDCRUSHER or LEXUS equivalent. Toyota is known for being monotonously reliable. My wife and I are on Toyota number 4 now. Hands down the best ever owned.
Great job Ivan. 120 hr is worth it IF one get an accurate diagnosis. In your shop it's money well spent...and we gain the knowledge. A win win win I think.
The "extended warranty" should be further extended to account for all the unnecessary downtime this vehicle has suffered thanks to their incompetent dealer network.
Sadly no, you need to get rental from your insurance company, but even with that there is a max benefit that would've been exhausted in about a month of downtime. Without a back up car you're looking at about 2k+ in rental costs for this issue not including what the insurance would cover (usually another couple of grand).
I know this is a few months old, but this info may be of use, and applies to all the keyless entry/start ranger rovers. If they are left parked in an area with highEMI the immobiliser module stays on alert because it thinks the key is in the vicinity and over a few days battery goes flat. This has been reported. To LR many times, and the classic example is airport car parks where EMI is high. My friend lives opposite a probation office with high tech wireless cameras and alarm systems, and was plagued by parasitic drain problems. LR have decided they are not going to provide a fix! As soon as it was taken to a dealer the problem disappears. Also problems in UK after 4/5 years old with floor and low mounted modules getting damp from carpets. These vehicles should be avoided like the plague! Phil UK
We use to use a can of freeze spay it in circuit & then use a heat gun to narrow it down to specific components. Electronics don’t like temperatures change when there failing
Hello Ivan. Once again, my 2000 Grand Cherokee sends its best regards from Comox Valley. No need for a back-up vehicle here....just regular maintenance, of course...Cheers 🙂
The standard procedure when you buy a British vehicle is, drive off the showroom floor directly to the service dept to get it fixed and use one of their Japanese loaner cars as a daily driver while they take months to fix your new vehicle.
A ton of head scratching going on there .. well done you are on top of your game . 79 years ole mechanic not a clue about these new fangled electronicy must haves .
I was talking about this case study with a friend today. A module, which is a floofy add-on, which allow you to start the car and turn on the AC with your phone was preventing the car from starting. It is really shoddy engineering that allows for an optional and non-critical module to prevent the car from starting. If the body control module can't talk to the TCU so what, the worst that should happen is that you can't start the car with your phone. Imagine if airplanes were engineered like this, the passenger entertainment system control module goes offline so now the landing gear won't go down.
@@vg3430 Interesting but it has nothing to do with the point I was making. If the seat back entertainment system failed, would it stop the plane from functioning normally?
@@vg3430 I know it was claimed, but it was never proven he got further than the infotainment network controller and the aircraft in question supposedly didn't have bridging between the infotainment network and anything else
OMG I love it! IDK how the ads are timed- the video broke for an ad, came back-on right to a screenshot saying day 6, then I see the Rover connected to another car with a tow rope!
Not surprised the original dealer couldn't figure out the issue; dealer techs only know how to replace parts, rather than diagnose things. Excellent work, Ivan. Watching the first of this series, I would have all but guaranteed it was a flood damaged vehicle, but I'm glad it was "just" softer and a bad control module. As another commented below, something is fishy regarding the story of the relocated fuse, compounded with the broken neutral cable hold; I think the customer wasn't being wholly honest with you. Regarding Land Rovers in general, my 2006 LR3 (Discovery 3) lasted to 200,000 miles until I sold it, worked flawlessly (it had some issues, but nothing to write home about other than eating up suspension rubber every 80,000 miles) and was a great car; I replaced it two years ago, when it started to need new air shocks, with a 2017 Range Rover Sport diesel which is a nicer, but smaller, vehicle that gets outstanding fuel economy. But it's going to the dealer in two weeks (2 month wait list for a service loaner) to cure a check engine light associated with the diesel exhaust fluid flow rate (and possibly an issue with the EGR)--yes, I have a professional scan tool, I wouldn't own a newer vehicle without one--plus a timing belt (mine is coming up on 110,000 miles). Overall, these are fabulous vehicles, but (1) the proliferation of computers (control modules) in these vehicles means that this sort of gremlin is inevitable and (2) owning these things outside the warranty period is not for the faint of heart. In any case, at $90k for a Defender, there's no way I'd buy a new one of these, so my next SUV will be either a Ford or a W124 Mercedes-Benz station wagon.
I own a 2020 model. As a technically minded, hands-on type of person I couldn’t help but watch with interest to see what I might encounter in the future and how you identified and resolved the issue. Great diagnostic work. Now I know what the issue will be if I get the SOS warning in the future. I brought this car knowing it has weaknesses and owning one is a lottery (diesel model - complete engine failure possible due to poorly designed crankshaft bearings) but that’s why I’ll continue to maintain an extended warranty. On the other side of things it’s a pleasure to drive and has proven itself a comfortable, versatile and capable family vehicle that eats up 14h drives across Europe with ease. The issue with overly complex electronic control systems, modules all over, non-descriptive error messages etc is widespread across all manufacturers. My wife’s Nissan randomly has issues with the auto-hold parking brake and the emergency braking system. I worked out these are due to the battery getting low in cold weather - this is probably caused by the auto start-stop function and lots of short journeys. In warmer weather, with auto start-stop disabled or after topping up the battery overnight the issues disappear.
It didn't disappoint. Good old Land Rover junk. If I see a TH-camr buy one as a rebuild, I can't help but follow the series. It's like rubber necking at a crash. Everyone is like "this is gonna be good!"
You are truly amazing Ivan I have learn so much from your videos. I was able to diagnose a bad ecm the other day and I’ve just learned from watching you
How nice to see someone that knows how to diagnose correctly . It's a shame these LRs have such a poor history of continual electronic issues . My son inlaw has earlier model and has had continual gremlins . Were in England and have dealership on doorstep ! Tough if out in sticks ! Good work . These are not cheap Chinese knockoffs either !
Jobs like these stick in your mind until some kind of resolution occurs. Sometimes just walking away for awhile will give your tired mind a reboot and things just fall into place. Great approach to a complicated diagnoses.
Ivan did what was asked of him. He diagnosed it, and diagnosed it correctly. Ivan's invoice should be paid by LandRover because their technicians could not do it.
It does not work that way, I have spoken with many mechanics and the dealer does not pay the mechanic for diagnostic so no one wants to do it, okay maybe they pay one hour so the technician could essentially spend 30 hours and get paid for one, You make more money working at Mc Donald. I am 30+ years auto mechanic. The dealer the manager wants the diagnosed done and want the technician to tell them this is the problem 100% and the book says it's 30 minute to replace that module so they will pay the mechanic 30 minutes, and if he is wrong they will get on his back, I do not work for dealer but I know they want the tec to tell them 100% this is the problem and not replace parts for nothing, and how about all the hours of diagnostic? many mechanic who works at the dealer complain about this.
What I don't understand is why the customer didn't just leave it at the dealer as it was in warranty. Get a courtesy car and just wait until they fix it. If they can't fix it, they should refund the cost of the car back, or swap with an equivalent spec car. Great diagnosis, not sure how many hours it took, but made good content!
@@perunut4656it's an extended warranty. Depending on the warranty they may not pay for certain things. May only pay for things that run in oil as an example
@@xjssts71271000% right
@@charliemagoo7943 and did he purchase from that dealer anyway ? or a private sale ?
As a former resident of Great Britain I can tell you that nearly everyone I know with these vehicles have endured countless electronics issues. I can't speak for anyone else but I would avoid unless money is of no issue and you have other transport at your disposal. Great diag as always Ivan, Cheers !
Great work Ivan 👍. Always methodical and reasonable in your assumptions. Cannot ignore this. "Million dollar shot of the day". Ivan's old simple reasonably priced Suzuki pulling the high priced, crappy, "give it free to your worst enemy" Land Rover. I am sure Land Rovers are great - if and when- they work. They look really nice and comfortable.
TATA has done a great job considering how bad Land Rover was. Still ways to go and definitely not for me 🙂
We owe Great Britain a huge thank you. The war and the destiny of the British people did not hinge on Land Rover designing the Spitfire.
I just moved back to USA from GB. Drove a Range Rover Sport while I was there. Fixed everything myself, no issues. I loved the car but reliability wasn't its strong suit. Most stuff wouldn't leave you stranded but could get annoying.
Somebody had to pick up the torch for Lucas.........
as my father used to say about lucas motorcycle components. Leaves Us Cold And Stranded@@keltecshooter
When my sister was at the Land Rover dealer, she called me while making a deal, asking me what I thought. On speaker phone, I told her to "buy two so she has transportation while one is in the shop." The salesman, dead serious said, "no need, we have loaners."
A lot like Rolls Royces and Jaguars, in other words
Dead Telematics modules are a daily occurrence at the JLR dealership. It got so bad they were on back order for months. If you ever get one of these again the giveaway is the ignition comes on, gauges sweep, and then back down. That paired with SOS message is telltale TCU. You can jump the starter relay to start vehicle even with a dead TCU in case you ever run into this again.
Let me guess....MADE IN CHINA...CHINESIUM 19
Most electronics are Made in China probibly even the computer you are typing your response on.@@mikefoehr235
SMFH. A non-critical module preventing key functions from working. And then hacking in a momentary push button start.
Maybe the stupid things should just be kept in that state, with the starter relay jumped permanently?
@@mikefoehr235 china will make the product as good or crappy as it is designed and ordered. Blame the designers , not china.
I really appreciate the fact that you follow-up with a conclusion to all this story and don't leave the audience hanging. And you do that for almost all your videos or mini-series.
Thanks, Ivan! I followed your advice to diagnose a long standing No-Crank issue with my AMG C32 (got a ThinkTool Pro, found an offline module - TCM , checked powers and grounds. Bad relay). The car has been running flawlessly for about a year now after the fix. It took me about an hour to diagnose and fix the problem once I got the ThinkTool Pro. I figured I owe you for the hour.
Wow that is SO GENEROUS of you! Proud of you for figuring out the problem and fixing it almost NPR 😎👌
@@PineHollowAutoDiagnostics
The integrity count is now 2.
I like fair dinkum people.
Nothing like this ever happened to my 65 Chevy C/10. I keep a spare ECM (points) and EFI control module (fuel filter) in the glove box. They can keep their deranged rover.
Ivan did figure it out and has the integrity not to invalidate the extended warranty just to make extra money. It was well worth sending the car to him.
Nice job as always Ivan!
Yup I specifically told the owner that if it needs parts or programming, it's going straight back to the dealer 😉👍
@@PineHollowAutoDiagnostics We use a company that has dealer level programming facilities, they do it remotely for us on JLR via the web, they used to be autologic but are Opus or something now, of course they charge a big subscription yearly plus one off costs for programming, it's the only solution for non dealers. We are in the UK.
Correctly diagnosing a problem ,with patience and common sense after someone has messed with it is one of Ivan's abilities that sets him apart !
i wonder if automotive $ diagnostic programing could have fixed it
I have daily practice dealing with these scenarios haha
As a life long Brit - WHAT A FRIGGING SHOW UP! I can remember Armand and Michaela Dennis thrashing about in Africa - all in pukka Land Rovers - ones built like brick outhouses from lumps of forged meteorite - they had steam engines and clockwork gadgets and worked forever!! Look what the young guys in shiny suits have done to the brand!!!
As usual Ivan - fantastic work through the options - and the first time I've noticed your fees of $120 an hour - cheap at the price - you'll never be a millionaire but will sleep well at night knowing you've earned a dollar and served your customers well.
Bro, $120/hr is plenty enough to become a millionaire. Maybe not earning it every year by physical labor but yes I have a sneaking suspension Ivan will have multiple millions in the bank by the time he retires. Especially given his penchant for 'no parts repairs'. Heck, he doesn't even buy shirts....
@@PayNoTax-GetNoVote My name is Bullbutter and Im a millionaire, and I'm not rich. Billionaire is the new Millionaire.
The tow hook is added because they knew you would need it! Great video series..
You unlock this door with the key of imagination. Beyond it is another dimension- a dimension of sound, a dimension of sight, a dimension of mind. You're moving into a land of both shadow and substance, of things and ideas. You've just crossed over into the Twilight Zone.
Great job Ivan!
😆😆🤣
Haha very good😀
Thanks for a childhood flashback of one of my favorite TV shows
The *Discovery Zone.... You DISCOVER Land Rovers are a pile of garbage.
Do not attempt to adjust your TV set. We control the horizontal, we control the vertical here in the OUTER LIMITS!😮
What a fiasco ! You should give a shout out to the dealer who was smart enough to follow your advice and get that thing running again. Great stuff as always.
The level of Ivan's sheer professionalism and integrity is commendable. Watched all the three episodes in-between service calls and enjoyed every single moment of the show. The fact the dealer had screwed it up big time at first is no surprise. Wait till the world goes fully BEV...Huge respect, bro!
Don't forget a comfortable pair of shoes!
As good as this diagnosis was, there was nothing there that a halfway competent dealer shouldn't have been able to do in a timely manner. The previous shops are the biggest suspects. IMO.
Agreed. Some dealers do not supply "5 star" service. I currently have an eye of suspicion on my local Dodge/Ram/Chrysler/Jeep/Stellantis dealer. I was in for some diagnostics on my Ram EcoDiesel. The diesel tech doesn't want to listen to my concerns and I get it to a point. They work on hours and if they can't bill it they don't want to do it and the computer just won't set a code. Well, that was a minor issue with the mechanic and technique. What has me concerned is (1) they are understaffed both in service techs and service writers. When I was there there was one service writer for the 10 hour shift. I had to wait 2 weeks for an appointment and the shop was only 1/2 busy. It was not like that a year ago. (2) A friend of mine is trying to trade in his Jeep GC ecodiesel for a hemi Jeep GC. They flat out refused to work with him. That is after he has bought Dodge Caravans every other year for over a decade and has all his work done at that dealer.
There has been some turn over in management, sales, and service. It is just not a good feeling. Where I live they are the closest dealer for Stellantis products in about 65 miles and the other one isn't much better. Think I'll switch to something else in the future.
@@phprofYT The manufactures have pushed mechanics too far and right out of the field. Plus, systems got way to complex way too fast for mechanics to catch up. Thus the customer pays.
@phprofYT Dealers make most of their income thru the shop. Some, not all will make a priority the jobs that their techs can perform under the book time because they will bill the customer book time. Some jobs are actually take book time or longer and they seem to never offer those jobs to customers or they go in the we'll get to it eventually list.
Exactly! As I said in the previous video, the car should never have left the first dealer with the BCM configuration error present, as it is part of the dealer protocol to upgrade the car to the current software platform. It's like the first dealer did literally nothing
@@salg8878I guess that's how they get you: they just stall until the warranty runs out. What a joke. Warranties aren't worth the paper they're printed on. Why do they even offer them if they're not going to address their issues in a timely manner?
It seems so contradictory to see such a sharp/relatively new vehicle being towed. Buying a new Land Rover seems to be a lot like getting a "trophy wife". It looks good (or even the best) but........oh the ongoing pain and costs to come.
"There is beauty in functional simplicity of design." Thanks Ivan.
@@davidwesternall873 Many people own them 2016 RR diesel Like myself with no problem. The biggest problem with LR is the dealer usev a good indy
If you want to go on a safari take a Land Rover, but if you want to come back, then take a Toyota.
@@johngregory1803 most who comment never had one.
@@johngregory1803. Awesome comment
They are rated at the bottom of vehicle ratings..per item repairs very high.. see article why peoples buy such bad cars
Ship it! You did a fine diagnosis, Ivan. Glad a dealer was able to take care of the items that you could not. It's a happy ending. Thanks for sharing the story of that contraption.
Even though you couldn't cross the finish line with this car you did a great service to your new customer. Evidently a service nobody else could do. I say score for Ivan- Fine work Ivan.
Just an old mechanic UK, I nearly passed out with shock when daughter brought her new car round to show me (land rover discovery sport, 2ltr diesel. 2020).... So now 3 months later blocked dpf.... Expensive software needed to fix so I told her, can't help... No expensive diagnostic tool to clear dpf fault.... That's why I was shocked... My hands are tied 😢🇬🇧👍
My favorite part of this channel is the consistent updates.
You have demonstrated once again that without an accurate diagnosis, any attempts at fixing a problem rarely leads to success. Another impressive job on your part. Bravo!
Something tells me this vehicle has a background that nobody knows but all the signs someone fooled around thanks for taking us along and keep us posted great effort 👍👍
Hi Ivan. This is Vernal at Eupat Auto Repair LLC from Peekskill NY. Don’t turn turnover your credit to the dealer, you did find a Fault with the car and instruct the dealer what precise to do , so don’t sell yourself short, you did fix it. I’ve been subscribing to your TH-cam for over a year now and I’ll always be here. Good job man God bless.
All dealers should have somebody like Ivan to diagnosis complicated problems. This would greatly help her service dept.
Totally agree.
They don’t pay enough, and once a tech gets this good, he doesn’t need the dealership anymore. He becomes independent.
The problems come from all these controlling electronics that only experts can diagnose and then order new to replace.These new cars are not reliable because of these electronics.Cars without this level of complexity are more reliable and easier to diagnose and fix.
A lot of people say I spend a lot of money on equipment that they think I would never use regularly. The Pico scope, dealer line of scan tools (OEM software on a dedicated laptop with Bluetooth data link to vehicles, which I got whole teaching auto), and other specialized tools costing a lot of money.
I would rather know how to properly diagnose a problem than spend more money replacing parts. 80% of your time is not spending replacing parts, it actually is research and data collection. When my car had a p0171 lean code, most people would think it is a vacuum leak, but it wasn't. It was a combination of things that codes were not set for the parts I replaced or what I touched to fix it. It turned out the MAF sensor was reading low, but also a loose upstream oxygen sensor and old downstream oxygen sensor and a purge valve vacuum hose that were the culprits.
Diagnostics takes time and skill. You have to know what to look for but know WHERE to look in finding the answer
My guess is whatever the mischievous urchin was doing with the fuses it somehow smoked the TCU and scrambled the programming in the BCM. I've seen where someone who was playing with a Power Probe without knowing what they were doing fry multiple modules. Like I said, that's just a guess, but it is at least plausible. You really gave your brain a workout with that one. Thank you for another great case study.
Ivan, I have to compliment you on your persistent attitude young man. These modern vehicles are far more difficult to diagnose and repair than what I worked on sixty years ago. I still work on today's cars using tools like the Autel and Launch. I have time and experience with engine and transmission diagnostic besides my scanners. At 73 years old I really appreciate seeing a young man with your work ethic and persistence. Bless you from an old technician/ mechanic from Missouri.
Well done, Ivan - your diagnostic was 100% correct!
Unfortunately, only the dealer has the tools to program that money pit. This alone should be a no-no for anyone considering to buy a Land Rover - it's not worth it!
Happy ending, thanks to extended warranty, but still a long down time, plus transport and diagnostic costs. You really need to be in madly love with these cars to endure the cost and grief.
Those flowers are really nice.
The customer saved himself a bunch of money by bringing the problem to a real diagnostician instead of a dealer line mechanic. Good job, Ivan!
The dealer stepped up and repaired it by doing what your diagnosis found. So you solved the mystery! You fixed it!
Amazing diagnosis Ivan! The customer was smart having it towed to your shop!
those modules are such a pain.. hate diagnosing them.. good job ivan!
It would have been much easier if the BCM was programmed correctly LOL!
I think a *lot* of things went on that the customer doesn't want to admit to. The fuse fairy, the broken neutral lock, and the BCM having fried software, likely from a botched programming attempt. (Ditto one of the keys being mis-programmed).
Why do you think it was traded in by the previous owner at such low mileage? 😜
So you think the original owner spends all this money on the car, has these issues and after a period of utter frustration, like many of us, gives up on the vehicle, trading it in. Do you think the original owner did all the things you mention intentionally? How much money did the first owner lose? The 2nd owner inherited the problems and then went to a sound diagnostician and through that advice, costly though it was, got it fixed. What would you have done apart from lamenting about the character of the owner(s)?
@@bobhudson6659 I think the first owner probably was convinced by a friend/neighbor/relative that they could upgrade it somehow for cheap and it went predictably wrong.
The second owner thought they'd found a too-good-to-be-true deal. Given the relative simplicity of the fix they ultimately may have. Minus what the dealer who couldn't fix it charged, two long-distance tows, whatever Ivan charged, and if they had another car to drive for the many months it took to fix or had to rent/Uber/whatever.
Hi Ivan I must compliment you on giving your time and patience working on this car , I assume that there must have been another backstreet operator working on before your time ,cause I am saddled with some of these likewise problems , and these guys are capable of doing the unthinkable , on another note these Landrover /Rangerover cars are prone to lots of workshop care with electrical problems and the V6 Diesel versions have got a problem of breaking crankshafts at very low milage , Most important I hope you got paid for your time cause you got all the hard work done without the dealer Diagnostcs system which are rather expensive and work online on a licence system . Regards to you Tim in Ireland
Even in the UK where they are reasonably common they are known for spending time in the garage as well as their depreciation.
Lived in Colorado in the 90's. Used to play a game with wife when driving down the roads and see a disabled vehicle we would take bets as to whether it was a Range Rover. I won every time. A local RangeRover mechanic told me if you want to buy 1 you had better buy 2 because one would always be in the shop.
You are amazing, Ivan. So glad you are out there to figure these things out.
The irony of a Land Rover ad just before the the "bonus footage" was exceptional.
🤣😆👌
Great job Ivan. I for sure am a fan of certain extended warranties. I've had washing machines and $2000 fridges replaced free from a $79 warranty. This trio further cements my thoughts of just sticking with Caravans. At least the break in ways you can figure out. Also, my caravan actually liked an aftermarket gas cap when I couldn't wait for OEM because I was taking a trip.
Me too
I love my 2002 Chrysler Town and Country. 158,000 miles, no problems. As reliable as a battleax, and as comfortable as my recliner. I don't know what I'm going to do once it's time to finally replace it. Probably just cry.
I watched the whole series on this Discovery. Sadly JLR products are getting worse for quality and the extensive electronics in modern cars are ridiculous.
Well done for sticking with it and diagnosing it properly good to watch the methods used 👏
There is more to this story. 1) How did the fuse get moved 2) How does the BCM just magically drop a line of code
Software failures on automobiles is more common than you could imagine. Automobile coding is a borderline joke, and the technology that underpins it is over 30 years old.
Manufacturers are also locking away access to their systems behind pay walls, and unless you have a factory scan tool which can cost tens of thousands, the only other way to gain entry is with unofficial tools that have “work arounds.” But these work arounds are invasive, and could corrupt data, or worse, damage hardware.
The owner was not truthful to tell Ivan his genius brother in law thought he was a mechanic, made things worst and probably blew the module.
I'm glad We Diagnosed this issue, even without fixing it .. I still enjoyed and learned alot from this Vid. Thanks ivan🎉
After today's episode, I'm now convinced the entire problem started with that 40A audio amplifier fuse and you're just not getting the full story.
I'm thinking it was jump started once too many times and the system got a power surge. Modern electronics do not like it... it' not like the old days.
@@v12alpine Yeah, but why would so low mileage car need to be jump started at all in the first place too many times?
@@Syntappicrank no start
@@Syntappi low mileage = lots of sitting
@@Syntappi Another wild guess is someone read about the battery drain on the amplifier TSB and moved the fuse to disable it, in hopes of reducing the drain.
Great job. I've done repairs for 50 years, as a master tech. Was always give problem cars that no one else could fix. That's a lot of paintce, at work and persistence. I get it all. Again Great job. Wisdom is often a learned thing!!! Congrats
Ivan, instead of placing the PCB in the refrigerator I suggest you use some freeze spray or dust off. A valuable tool for thermal issue diag on boards.
Well at least you gave all the information to the customer. Then the dealer can get bit fixed with no messing about .
Nice one Ivan 👍👍👍👍👍👍
You would think the original dealer would have unloaded the parts cannon on it. I guess with the extended warranty they would probably have to eat the misdiagnosed parts.
I'll stick with my long term current shop vehicle, 1996 Jeep Cherokee. Almost 400,000 miles, and doesn't require anything other than routine maintenance. The occasional water pump, battery, tires, brakes, and 1 starter. And at least once a year, I get to pull one of these exotics, off the beach after they got stuck in the sand. A $400 lunchbox locker in the rear. 2 hours to install.
Yes, the 4.0 I 6.
Ivan, great video on diagnosing car problem. Keep up the great diagnosing of these intermittent problems. Just goes to show you, when a customer has faith in a truly honest car tech to have a vehicle towed that distance.
Ivan amazing patience, persistence and diagnosis. Land Rover should have swallowed whatever you charged the customer too as part of the extended warranty. You provided the solution to them on a plate. I would be safe in saying having watched most of your videos that the Land Dealer would not have the calibre of diagnosis that you provide and likely cost them more in parts and their labour not to mention yet more extended time off the road for the customer.
Amazing to think that Land Rover threw their hands up in the air and ultimately relied on your amazing diagnostic skills to pin point the fault and remedial action to get it back reliably running. One can only wonder what Land Rover would have done for the customer if they couldn’t have fixed it? If it wasn’t for the customer finding you, shipping the car (Land Rover should swallow the transportation costs too) and getting you to correctly diagnose the issue it would still be at Land Rover with their service mechanics scratching their heads.
I wouldn’t touch a Land Rover with a 40 foot barge pole!
At the end of the last video, I was sure that this video would start with you investigating why the 18650 battery was not being charged (since it was under voltage). I was wrong again! I'm never right. It's a good thing that I'm not a mechanic!! Great job Ivan. 😊
I have a 2013 Land Rover Evoque with 65k miles - supposed to be daily driver. Don’t trust it on long trips and throws codes all the time. Dealer is ridiculous - everything is $4-5k issue - and I’m not convinced they’re on the up and up - this was not a problem when extended warranty in place. I have a local mechanic clear codes and fixes most things. My backup vehicle (2009) is a great 4 Door with an LS3 motor - never lets me down - and is now my daily. The LR is very comfortable car and surprisingly capable - just need to find the time to get rid of it. Moral rent never buy a LR. Always have it in warranty - or just buy something else - which is what I’m looking to do since I need an SUV.
You are a hell of a man...I was sweating bullets for you. Now, there will be Land Rovers headed your way all the way from California : )
Truth
Land rovers have always had issues ,it's hard enough getting them fixed here in the UK and the bloody things are built here , if it has the TDV6 engine model they even had trouble with crankshafts snapping . Well done sorting it out.
One more thing. You did your job. You did what no one else could do. This is a complete success. Not your fault it had to be programmed at a dealer. I firmly believe that you can’t be topped at solving these problems. Thank you for sharing your extraordinary knowledge and skills
Weldone! I had a brand new Bronco here in UK with a similar problem where it would ONLY start after a certain time of day!!! After that was ok until left over night! When it played up there was No Ignition at all, no dash lights at all! Tested Ignition Switch supplies powers via a 125 amp fuse to the BCM but nothing happening from that point! A US Dealer said Programme the APM which I already did as there was a Flash for it! Didn't make any difference! So in the end went for a new BCM, Programmed that in ok no problems! All seemed ok until after a while it played up again, but at a later time of day! No faults in Memory at all! I haven't been able to look at it further! It's been bought back by MCS who supply the USAF here in UK with new Vehicles! A real weird fault especially with the time issue!!
Telematics modules are what JLR consider a FRED part (Fixed Right Enhanced Diagnostics). Even under extended warranty you have to get factory approval to replace them. Probably why it wasn’t replaced first time when at the dealership. They will need to verify powers grounds and Power Mode Zero communication to Technical Assistance’s satisfaction to get an authorization.
In this case, I think FRED is a F****** Ridiculous Electronic Device.
I find your explanations of fault finding on the generation of vehicles I seriously avoid buying enthralling and thoroughly educational. I own an 2004 Ford Mondeo estate in UK that cost me only £250 and only needed a dual mass flywheel/clutch plus 2 front coil springs the seller thought he put over on me but I have had many years hard service out of it. However, like this troublesome vehicle, "someone had been there before" to botch the electrics. Intermittent no crank no start turned out to be a connecter in the steering column that had not been clicked shut and was found more by luck than judgement. Same "cousin pookey fixed it" problems found throughout electrical niggles that have arisen over the years. I have 6 years service for my money and counting. Seeing the 40amp fuse missing from the sound system my immediate thought was, wait for the smoke when you replaced it. Then I just thought, who knows where cousin pookey has played, happy hunting, refit the entire loom to check they did not fail to clip it together properly.
Please keep posting to remind me never to buy a new generation car with electrics that even cause you ask , WHY?, I so agree with you. Motorised boot flap? So many motors and relays and wiring for rear seats? Just glass case motors. We made it just because we could. No good in everyday life. Only idiots with more money than brain cells need buy for an ego boost or, to impress people they do not know and will never meet. Rely on social media "woop de doo" I guess.
I have tried to use modern American idioms where appropriate to try to be polite.
"We made it just because we could" that summarises most SUVs and luxury cars. Landrovers haven't been taken seriously as working vehicles for over 35 years, even the old series 1-3 ones were unreliable as hell - and that's why Landrover went from 98% of the Australian 4WD market to 2% within a year when Toyota landcruisers became available
As for Jaguars - back in the 1970s The New Zealand government ministerial fleet of Jaguars _ALL_ had their engines/drivetrains replaced with smallblock american v8s and slushboxes as it was the only way to get better than 30% availability (Politicians insisted on Jaguars, otherwise it would have been Toyota Crowns or Cressidas)
I wonder what the second dealers thoughts were on the whole fiasco, often it's " of course that is the problem, we see it all the time". I think it comes down to either a dealership that isn't on their game with diagnostics or not good at dealing with warranty claims. I'm positive the pa dealer did not do this work solely based on Ivan's diagnosis, if Ivan's diagnosis were wrong and the dealer just fired the parts cannon then it wouldn't be covered by the extended warranty, and I can't imagine a dealer taking that risk.
strong work, you took it as far as you could.. gave the dealership the remedy and everyone is happy..
Not all dealers are created equal.
There was a dealer around here decades ago that always use to advertise on TV 'its your dealer that makes the difference'. Guess that applies here.
Oh wow! The flowers!!! Give us some good pictures.
Here in UK these Discos have a terrible reliability, but they still sell very well. I had 3 early model Discos and then 2 Range rovers, they just got worse and so after 20 years of driving Land Rover products, I called it a day.
Reconsider but try a TOYOTA LANDCRUSHER or LEXUS equivalent. Toyota is known for being monotonously reliable. My wife and I are on Toyota number 4 now. Hands down the best ever owned.
Anything 200TDI and before is OK, at least with what I have had.
@@mikefoehr235 I went on to Mitsubishi for a while, very reliable, but Mitsu have now pulled out of UK, no more new models.
Great job Ivan. 120 hr is worth it IF one get an accurate diagnosis. In your shop it's money well spent...and we gain the knowledge. A win win win I think.
This better not be click-bate. Time to update the "days since Ivan failed" from 400 to 0!
Maybe he gave up, went back in the house, chilled out, and then changed his mind 😂
Funny
Another brilliant diagnostic. Hope the customer is finally happy with the Land Rover.
The "extended warranty" should be further extended to account for all the unnecessary downtime this vehicle has suffered thanks to their incompetent dealer network.
That would mean it would keep being extended until the heat death of the universe.
Sadly no, you need to get rental from your insurance company, but even with that there is a max benefit that would've been exhausted in about a month of downtime. Without a back up car you're looking at about 2k+ in rental costs for this issue not including what the insurance would cover (usually another couple of grand).
your funny
I know this is a few months old, but this info may be of use, and applies to all the keyless entry/start ranger rovers. If they are left parked in an area with highEMI the immobiliser module stays on alert because it thinks the key is in the vicinity and over a few days battery goes flat. This has been reported. To LR many times, and the classic example is airport car parks where EMI is high. My friend lives opposite a probation office with high tech wireless cameras and alarm systems, and was plagued by parasitic drain problems. LR have decided they are not going to provide a fix! As soon as it was taken to a dealer the problem disappears. Also problems in UK after 4/5 years old with floor and low mounted modules getting damp from carpets. These vehicles should be avoided like the plague!
Phil UK
We use to use a can of freeze spay it in circuit & then use a heat gun to narrow it down to specific components. Electronics don’t like temperatures change when there failing
Hello Ivan. Once again, my 2000 Grand Cherokee sends its best regards from Comox Valley. No need for a back-up vehicle here....just regular maintenance, of course...Cheers 🙂
Rovers are known to be unreliable money pits , you world think the newer models improved but it's been money pits since early 2000
Good series of videos. The key to ensuring reliability with Land Rover/Jaguar products is not to buy a Land Rover/Jaguar product in the first place.
The standard procedure when you buy a British vehicle is, drive off the showroom floor directly to the service dept to get it fixed and use one of their Japanese loaner cars as a daily driver while they take months to fix your new vehicle.
A ton of head scratching going on there .. well done you are on top of your game . 79 years ole mechanic not a clue about these new fangled electronicy must haves .
Problem =Land Rover
Them flowers you have in the driveway are beautiful 🌺
I was talking about this case study with a friend today. A module, which is a floofy add-on, which allow you to start the car and turn on the AC with your phone was preventing the car from starting. It is really shoddy engineering that allows for an optional and non-critical module to prevent the car from starting. If the body control module can't talk to the TCU so what, the worst that should happen is that you can't start the car with your phone.
Imagine if airplanes were engineered like this, the passenger entertainment system control module goes offline so now the landing gear won't go down.
Actually, there is a case where hackers were able to access an airplanes flight computer through the seat back entertainment center…it’s real!
@@vg3430 Interesting but it has nothing to do with the point I was making. If the seat back entertainment system failed, would it stop the plane from functioning normally?
@@vg3430 I know it was claimed, but it was never proven he got further than the infotainment network controller and the aircraft in question supposedly didn't have bridging between the infotainment network and anything else
OMG I love it! IDK how the ads are timed- the video broke for an ad, came back-on right to a screenshot saying day 6, then I see the Rover connected to another car with a tow rope!
It seems the more expensive the car the crappier it is 😂😂😂
How does landrover still exist??
Yes that's true It's nuts because you'd think it would be opposite
Not surprised the original dealer couldn't figure out the issue; dealer techs only know how to replace parts, rather than diagnose things. Excellent work, Ivan. Watching the first of this series, I would have all but guaranteed it was a flood damaged vehicle, but I'm glad it was "just" softer and a bad control module. As another commented below, something is fishy regarding the story of the relocated fuse, compounded with the broken neutral cable hold; I think the customer wasn't being wholly honest with you. Regarding Land Rovers in general, my 2006 LR3 (Discovery 3) lasted to 200,000 miles until I sold it, worked flawlessly (it had some issues, but nothing to write home about other than eating up suspension rubber every 80,000 miles) and was a great car; I replaced it two years ago, when it started to need new air shocks, with a 2017 Range Rover Sport diesel which is a nicer, but smaller, vehicle that gets outstanding fuel economy. But it's going to the dealer in two weeks (2 month wait list for a service loaner) to cure a check engine light associated with the diesel exhaust fluid flow rate (and possibly an issue with the EGR)--yes, I have a professional scan tool, I wouldn't own a newer vehicle without one--plus a timing belt (mine is coming up on 110,000 miles). Overall, these are fabulous vehicles, but (1) the proliferation of computers (control modules) in these vehicles means that this sort of gremlin is inevitable and (2) owning these things outside the warranty period is not for the faint of heart. In any case, at $90k for a Defender, there's no way I'd buy a new one of these, so my next SUV will be either a Ford or a W124 Mercedes-Benz station wagon.
what the world needs is a computer program that can simulate any module any manufacture. a challenge for all the software writers.
A module is more than just the software; it needs the hardware to run on and every module has some different combination of hardware.
I have never seen a device that cannot be simulated by software (for testing purposes) . please explain in some detail.
This website is a treasure chest of knowledge and common sense.
Land Rover should be ashamed of themselves
I own a 2020 model. As a technically minded, hands-on type of person I couldn’t help but watch with interest to see what I might encounter in the future and how you identified and resolved the issue. Great diagnostic work. Now I know what the issue will be if I get the SOS warning in the future. I brought this car knowing it has weaknesses and owning one is a lottery (diesel model - complete engine failure possible due to poorly designed crankshaft bearings) but that’s why I’ll continue to maintain an extended warranty. On the other side of things it’s a pleasure to drive and has proven itself a comfortable, versatile and capable family vehicle that eats up 14h drives across Europe with ease. The issue with overly complex electronic control systems, modules all over, non-descriptive error messages etc is widespread across all manufacturers. My wife’s Nissan randomly has issues with the auto-hold parking brake and the emergency braking system. I worked out these are due to the battery getting low in cold weather - this is probably caused by the auto start-stop function and lots of short journeys. In warmer weather, with auto start-stop disabled or after topping up the battery overnight the issues disappear.
When the shirt comes off , you know it’s serious.
Maybe it is cpu overheating
"What do I want it to do and how am I going to service it".
Your very...Impressive, Ivan.
The Discovery, not so much. Well Done, Sir!
landrover
A gallon of petrol and some matches
I wouldn’t waste the petrol
That was a crazy case study! You are brave for even accepting the car, Thanks for sharing!
I actually predicted this exact outcome when the customer first contacted me 🤣
He should have bought a Honda Pilot
It didn't disappoint. Good old Land Rover junk. If I see a TH-camr buy one as a rebuild, I can't help but follow the series. It's like rubber necking at a crash. Everyone is like "this is gonna be good!"
You are truly amazing Ivan I have learn so much from your videos. I was able to diagnose a bad ecm the other day and I’ve just learned from watching you
Well done mate shows how good you are diagnosing problems on most cars and you can fix most
How nice to see someone that knows how to diagnose correctly . It's a shame these LRs have such a poor history of continual electronic issues . My son inlaw has earlier model and has had continual gremlins . Were in England and have dealership on doorstep ! Tough if out in sticks ! Good work . These are not cheap Chinese knockoffs either !
Jobs like these stick in your mind until some kind of resolution occurs. Sometimes just walking away for awhile will give your tired mind a reboot and things just fall into place. Great approach to a complicated diagnoses.
You are the man Ivan, I am inspired by you.
I have not yet watched this video and it already got a like. Ivan does NOT give up!
Now to go watch and see what transpires.
I find it totally amazing that people even buy these cars..................
Good thing they had some warranty left. Nice work Ivan. 👍👍🇺🇸