Troubleshooting A Disconnected Display with the UD-3900

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  • @kimberlythuy-lenguyen8267
    @kimberlythuy-lenguyen8267 4 ปีที่แล้ว +11

    Your three minute video solved my problem. I have wasted over an hour reading forums and you fixed it within minutes. Thank you!

    • @Plugable
      @Plugable  4 ปีที่แล้ว

      Glad we could be of help!

  • @jaysonbaudot
    @jaysonbaudot 3 ปีที่แล้ว +12

    After choosing the extend these displays option it says "the display setting could not be saved. Please try a different combination of display settings"

  • @jaytgraham
    @jaytgraham 6 ปีที่แล้ว +1

    Microsoft surface dock 4 total displays. Original setup worked without this tip for 6 months then this "Disconnect this display" happend to 2 monitors and this tip did the trick to get me back. Thank you

    • @themoody1337
      @themoody1337 6 ปีที่แล้ว

      Exactly the same here!

  • @toniomateo4351
    @toniomateo4351 3 ปีที่แล้ว +4

    Super helpful, I had that same problem for about a month and had seen a bunch of videos here in YT but your explanation helped me fix this issue and now I am so grateful. Thank you, thank you, thank you!🙌🏾

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @KILLERCANE42
    @KILLERCANE42 4 ปีที่แล้ว +3

    I am probably just dumb, but when I say Extend desktop to this display it asks me "Keep these display settings?" then "Keep changes" or "Revert" and no matter what I click my display doesn't show

    • @LllaKI989
      @LllaKI989 4 ปีที่แล้ว +1

      I have same problem mate. Have you found any solution so far?

    • @KILLERCANE42
      @KILLERCANE42 4 ปีที่แล้ว +1

      @@LllaKI989 Yes I have. Searh on your task bar for device manager. Click on Display adapters and choose your adapter. Then go to "Driver" and click update driver

    • @LllaKI989
      @LllaKI989 4 ปีที่แล้ว +1

      @@KILLERCANE42 Thanks, thats good advice. But i just found out that my graphic card doesnt support 3 monitors...

    • @KILLERCANE42
      @KILLERCANE42 4 ปีที่แล้ว

      @@LllaKI989 oh damn man sorry about that

  • @ParamjeetSingh-gc8rl
    @ParamjeetSingh-gc8rl 11 หลายเดือนก่อน

    God Bless you!!! This fixed my third monitor display issue in 10 seconds. I was starting to feel that I would need a new docking station. Thank you SOOOOOOOOOO MUCH!!!!!!!!!!!!!!!!!!!!

    • @Plugable
      @Plugable  11 หลายเดือนก่อน

      Glad we could be of help!

  • @JerryBeansManFan
    @JerryBeansManFan ปีที่แล้ว

    Thank you so much!! This was very helpful for me! The vice president needed me to fix their laptop with their new docking station and I ran into this problem!! Thank you so much 🙏🏽🙏🏽

    • @Plugable
      @Plugable  ปีที่แล้ว

      You're very welcome!

  • @amymendoza8791
    @amymendoza8791 5 ปีที่แล้ว +6

    Thank you for this video!! This is exactly what happened to me with both additional monitors. You saved me hours of troubleshooting!!!

  • @chrisarias2883
    @chrisarias2883 2 ปีที่แล้ว

    this channel deserves to have way more followers

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Thank you for the kind words :-)

  • @Brandon_66
    @Brandon_66 ปีที่แล้ว +1

    I have this problem, but clicking "extend desktop to this display" just makes another displayed become greyed out

    • @Plugable
      @Plugable  ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @shanvira
    @shanvira 3 ปีที่แล้ว +1

    Dude you solved my issues that I had for over a year! I had no clue I had to scroll down and there are other options :). Stupid windows and how it displayed the display settings. THANK YOU!!!!!!!!!!

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @SmartcadSoftwareSolutions
    @SmartcadSoftwareSolutions 3 หลายเดือนก่อน +1

    I have similar issue, but I am not using it in docking station.
    1 laptop Rog strix scar2
    2 external monitors of Dell p2419hc.
    One screen is on HDMI port (working fine)
    Other screen (3rd) is with mini DP to HDMI adaptor.
    All 3 can see in display settings but 3rd screen is not showing anything.

    • @Plugable
      @Plugable  3 หลายเดือนก่อน

      Thank you for contacting Plugable!
      To help diagnose the issue, simply send an email to support@plugable.com with the subject line of "Ticket 439879" so that we can prioritize that case and match it to this inquiry.
      Thank you!
      Ryoma

  • @Brodahh
    @Brodahh 5 ปีที่แล้ว +10

    Whenever I click on extend nothing happens on my 3rd monitor. Is it the hdmi cable???

    • @Misoraaauninininiii.
      @Misoraaauninininiii. 4 ปีที่แล้ว +4

      is your 3rd monitor just duplicating the second monitor? if so I am having the same issue. My display settings only shows 2 connected monitors when there are 3...

    • @ven.9531
      @ven.9531 4 ปีที่แล้ว

      @@Misoraaauninininiii. same

    • @giopascual5575
      @giopascual5575 4 ปีที่แล้ว

      Hey did you end up finding a solution for this? I am having the same problem.

    • @bigpilster
      @bigpilster 4 ปีที่แล้ว

      @@Misoraaauninininiii. hey did you find a solution

    • @bigpilster
      @bigpilster 4 ปีที่แล้ว

      @@ven.9531 hey did you find a solution

  • @jimshaughnessy8039
    @jimshaughnessy8039 3 ปีที่แล้ว +1

    Thank you!! Works perfectly!!
    I see good content, I click the like, and I click subscribe. Forever grateful for small unfluffed content. To the point and informative. Thank you again!!

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @nickowen4285
    @nickowen4285 5 ปีที่แล้ว +9

    This video was kinda helpful but for me is that monitor 2 is extended to 3 but when I extend it to my desktop but it goes back to disconnect this display.

    • @mark0ss122
      @mark0ss122 5 ปีที่แล้ว

      My too

    • @nickowen4285
      @nickowen4285 5 ปีที่แล้ว +1

      The reason it dose that is because you would need a graphics card that can handle 3 monitors and the device is just stretching the 2nd display to ur 3rd monitors but I wish he would have said it in this video (hope this was helpful)

    • @giopascual5575
      @giopascual5575 4 ปีที่แล้ว

      @@nickowen4285 Hey, did you end up finding a solution for this? I am having the same problem.

    • @nickowen4285
      @nickowen4285 4 ปีที่แล้ว

      Gio Pascual so what the problem was was that the splitter is only meant to replicate the 2nd screen to the 3rd

  • @ShotbyAHM
    @ShotbyAHM 2 ปีที่แล้ว

    this really helpped u guys ... extend the disply we got real issues over here

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Our impression based on your description is that the information provided in our video was helpful, and you do not require any additional assistance. If our impression is correct, we are of course glad we could be of help.
      If our impression is incorrect, and if you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @Unknownperson-fo7bt
    @Unknownperson-fo7bt 2 ปีที่แล้ว

    i have internal elgato with two displays, mistakenly clicked on disconnect the display, now I'm unable to use elgato, when i unplug my elgato hdmi cable, then only getting display output, while connecting it back it's not working anymore. any solutions?

  • @KayDauda
    @KayDauda ปีที่แล้ว

    i LOVE YOUUUUU!!! WE'RE BACK BABYYYY. Thanks so much for this video!

    • @Plugable
      @Plugable  ปีที่แล้ว

      We love our customers too :-) and we are glad we could be of help!

  • @MasterMilky
    @MasterMilky 6 หลายเดือนก่อน +1

    When i did that another one got disconnected so i try to enable that again and the loop goes on😅 my GPU is MSI 730 2gb drivers up to date

    • @Plugable
      @Plugable  6 หลายเดือนก่อน

      Thank you for contacting Plugable!
      To help diagnose the issue, simply send an email to support@plugable.com with the subject line of "Ticket 43035" so that we can prioritize that case and match it to this inquiry.
      -Ryoma

  • @AmirTG
    @AmirTG ปีที่แล้ว

    Thank you very much for this video!
    This helped me a lot. I felt like a banana trying everything, and nothing worked, but your solution fixed the issue.

    • @Plugable
      @Plugable  ปีที่แล้ว

      Glad we could be of help!

  • @yamashina69420
    @yamashina69420 4 ปีที่แล้ว +1

    i was so close to starting a revolution this video helped thank you

    • @Plugable
      @Plugable  4 ปีที่แล้ว

      Glad we could be of help!

  • @Michael-ow6sv
    @Michael-ow6sv 2 ปีที่แล้ว

    Hi. is it possible to turn-on/off the 3rd monitor conveniently? How? I'm thinking of adding a 3rd monitor only as optional.

  • @the.zen.investor
    @the.zen.investor 9 หลายเดือนก่อน

    worked like magic sir, thank you so much , solved my 1 month problem in a minute

  • @texascollectorguy
    @texascollectorguy 3 ปีที่แล้ว

    Thank you for just jumping to the fix here. Your are the boss.

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @jesselaaksonen8472
    @jesselaaksonen8472 3 ปีที่แล้ว

    thank you so much! my main monitor kept going black when I plugged in the 2nd monitor but your fix helped me fix it! you just earned a subscriber!

    • @Plugable
      @Plugable  3 ปีที่แล้ว +2

      Glad we could be of help!

  • @jenniferbarnette-blow8681
    @jenniferbarnette-blow8681 2 ปีที่แล้ว

    This is happening to me except it is happening on my 4th monitor. It won’t allow me to extend it. It shows me all 4 screens and the 4th is grayed out just like you showed in this video. Any advice for the 4th screen?

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @usedevilthing
    @usedevilthing 2 ปีที่แล้ว

    Question. When I go to display settings they don't pop up at all. I have guaranteed all the wires are connected to the doc and pc but still no luck. Any idea?

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @kkristofer857
    @kkristofer857 2 ปีที่แล้ว

    your a goat fam, i smashed my desk during league and been trying for 2 hours now to fix it

  • @themoody1337
    @themoody1337 6 ปีที่แล้ว +1

    After Hours of Troubleshooting I finally stumbled upon this Video. Thank God you saved me! (I feel so dumb now btw Lol)

    • @Plugable
      @Plugable  6 ปีที่แล้ว +1

      Glad we could be of help!

  • @HerotPM
    @HerotPM ปีที่แล้ว

    Having this exact issue, but when I followed your steps to extend desktop to the last display it just keeps defaulting back to "Disconnect this display."
    1. The cord and monitor works, whenever I unplug one of my other screens the monitor comes on without having to shift cords.
    2. The graphics card is good for it. This setup was working until I unplugged it and plugged it back in this morning.
    3. I made sure all drivers are up to date.
    4. I did try restarting the PC.
    Any help anyone can provide would be amazing.

    • @Plugable
      @Plugable  ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

    • @HerotPM
      @HerotPM ปีที่แล้ว

      @@Plugable No, I was just web searching the issue I was having and your video came up. I didn't realize until just now that your video is by and for a specific product. My bad.

  • @TuJiVanOers
    @TuJiVanOers 4 ปีที่แล้ว

    I have a other problem. My screen is still black while its on "Extend destop to this display. Is it a hardware fault or should I buy a new monitor?

    • @Plugable
      @Plugable  4 ปีที่แล้ว

      Given your description, the first thing to double-check is that the source video input setting within the non-working display is set to the correct video input given the type of video cable in use (for example HDMI, DVI or VGA). * Please note - DisplayPort displays are not supported with the UD-3900 *
      If that does not help and you are using a Plugable UD-3900 docking station, please reach out to us directly via support@plugable.com with the Amazon Order ID number for your UD-3900 purchase and the output of our diagnostic utility PlugDebug --> plugable.com/support/plugdebug while everything is connected (even if not working as expected) so that we may assist.

  • @adambiren
    @adambiren 3 ปีที่แล้ว

    I'm using a desktop. all 3 ports are used and have displays connected to them, but when I click "extend desktop to this display" it disconnects the other display, basically keeping me with 2 displays, rather than 3. is there a fix for this?

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @PankajSingh-dc2qp
    @PankajSingh-dc2qp 4 ปีที่แล้ว +1

    I have connected 3rd ony by HDMI. When I extend, the new one is extended but the old one is disconnected.

    • @MKhanfar-MWK
      @MKhanfar-MWK 4 ปีที่แล้ว

      Me too the same ! How to fix this issue ?

    • @giopascual5575
      @giopascual5575 4 ปีที่แล้ว

      Hey did you end up finding a solution for this? I am having the same problem.

  • @Markzy_DM
    @Markzy_DM ปีที่แล้ว

    I have 2 monitors connected via display port, and third one tv via 2.1 hdmi cable, when they are all powered on everything is fine, but when i turn off my TV second monitor turn off also, and every time i have to go into nvidia control panel to enable that monitor, what is fix for this so my second monitor dont turn off?

    • @Plugable
      @Plugable  ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @nmurphy7281
    @nmurphy7281 3 ปีที่แล้ว

    Thank you!! I have two monitors and they both just turned off while in the middle of a project, glad I found this!

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @mmccloskey100
    @mmccloskey100 3 ปีที่แล้ว

    You are the man!! Detection drop down just needed to be adjusted. THANKS!!!!

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @marvinm1391
    @marvinm1391 3 ปีที่แล้ว

    I am having a similar issue. I have 2 monitors plugged into the docking station for my laptop, ThinkPad (in case that makes a difference).
    The were working fine when I decided to rearrange my desk. I unplugged everything. Move things around. Then when I plugged everything back in including the 2 monitors the laptop only recognizes one at a time. So it will display on one monitor but not the other but then I unplug the first monitor then the second monitor will display the screen. I have switched which monitors is plugged into what part of my docking station but still the same thing happens. I have replaced all of the cord incase that was the problem but same thing. Not sure how to fix this issue.

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected (and the process shown in our video did not help), please reach out to us directly via plugable.com/pages/support and we will be happy to assist.

  • @austin863
    @austin863 6 หลายเดือนก่อน

    When I make the change to extend the desktop it reverts back to no display, any idea why?

    • @Plugable
      @Plugable  6 หลายเดือนก่อน

      Thank you for contacting Plugable!
      To help diagnose the issue, simply send an email to support@plugable.com with the subject line of "Ticket 430888" so that we can prioritize that case and match it to this inquiry.
      Thanks!
      -Ryoma

  • @ouali.
    @ouali. 2 ปีที่แล้ว

    Hey I have the same problem but I don't have the "monitors" at the top at 0:54, I don't know why.

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Thank you for contacting Plugable!
      To help diagnose the issue, simply send an email to support@plugable.com with the subject line of "Ticket 377913" so that we can prioritize that case and match it to this inquiry.
      If you could provide your Amazon Order ID (or other proof of purchase) associated with your Plugable device, I would be happy to check on your warranty status as well.
      Thank you!
      Ryoma

  • @supernoahhere
    @supernoahhere 4 ปีที่แล้ว

    my problem is apparently i cant have all 3 slots used up on a gpu (desktop pc). When i would change a monitor to extend, a different one would disconnect. Im now using a better GPU, with 2 slots, but one monitor is using internal graphics. HDMI and DVI are in the GPU, while the worst monitor of the 3 is using the internal VGA slot on the motherboard.

  • @traystar11
    @traystar11 3 ปีที่แล้ว

    I have a hdmi splitter adapter that hooks up both monitors to my laptop via one hdmi port .. But the two monitors show up as 1, so when I go to display settings I only see 1 & 2 instead of 1 2 & 3... Is there a solution for that

    • @Darthvader-k7n
      @Darthvader-k7n ปีที่แล้ว

      Hi, did you find a fix for this? facing same issue

  • @andresperezchacon4895
    @andresperezchacon4895 2 ปีที่แล้ว

    This exactly happens to me, but the 3rd display just can't be enabled even with this, gives error "The display settings could not be saved. ..." Both my alternate monitors work if I plug them individually to my laptop, but if I try to use them both at the same time, that issue happens. Any idea? I have an Alienware m17x (2012)

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @xxxnoobzzxx7693
    @xxxnoobzzxx7693 2 ปีที่แล้ว

    I have 4 monitors and I do this and it turns the display on but turns off the display for another monitor. Help please any ideas?

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @StephanieBryant7417
    @StephanieBryant7417 2 ปีที่แล้ว

    Thank you thank you thank you!!!!! You fixed my scary problem in 3 minutes.

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Glad we could be of help!

  • @trayverse
    @trayverse 2 ปีที่แล้ว

    I'm having troubles with it recognizing my TV for the hdmi output. I have tried multiple hdmi cables and it still does not recognize it. I am using a M1 Mac mini

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Thank you for contacting Plugable!
      To help diagnose the issue, simply send an email to support@plugable.com with the subject line of "Ticket 377030" so that we can prioritize that case and match it to this inquiry.
      Thank you!
      Ryoma

  • @KD-rv3og
    @KD-rv3og 4 ปีที่แล้ว

    Bob I my laptop continues to have a problem trying to view the 3rd monitors even though it worked before...

    • @Plugable
      @Plugable  4 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and are experiencing problems, please contact us directly via plugable.com/support/email/ and we will be happy to help!

  • @allgodblessme
    @allgodblessme 7 หลายเดือนก่อน

    i try to connect 2 external monitor in ubuntu 23.10 , It show only one external monitor in display setting how to visiable 2 external monitor in display setting could you help me to resolve issue

    • @Plugable
      @Plugable  7 หลายเดือนก่อน

      Thank you for contacting Plugable!
      Unfortunately, we do not support Linux on our USB 3.0 docking stations. DisplayLink (the manufacturer of the chipset and software used in many of our docking stations) does offer support for Ubuntu Linux here (www.displaylink.com/downloads/ubuntu) with a FAQ here (support.displaylink.com/knowledgebase/topics/103927-troubleshooting-ubuntu) that contains installation instructions.
      While we do not recommend or support Linux with our USB 3.0 DisplayLink based docking stations, I just wanted to provide this information as a courtesy.
      Thank you!
      Ryoma
      Plugable Technologies

  • @mountainwesttrader4110
    @mountainwesttrader4110 4 ปีที่แล้ว

    why does my laptop still try to show multiple displays after I have removed it from the dock?

  • @Ashmooni
    @Ashmooni 2 ปีที่แล้ว

    What if no monitor is detected when I connect my docking station? The docking station works fine on one computer and even on an iPad and MacBook but not on my laptop.

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @TrainWreck000
    @TrainWreck000 ปีที่แล้ว

    Mine were working fine...updated drivers and i lost a screen...i reverted to the old driver...screen was still gone. However...the displays still have the screen listed as one of the three, but when you identify them...the screen stays black.

    • @Plugable
      @Plugable  ปีที่แล้ว

      In this instance, we'll want to take a closer look at what is going on with the system. If you're able, we'd recommend reaching out to our product owners (how we refer to our tech team) and they should be able to point you in the right direction in regards to this missing display. They can be reached easily here: plugable.com/pages/support
      We look forward to hearing from you.

  • @prodbygogo7469
    @prodbygogo7469 5 หลายเดือนก่อน

    You’re a life saver brother

    • @Plugable
      @Plugable  5 หลายเดือนก่อน

      Glad we could be of help!

  • @legendarie7213
    @legendarie7213 3 ปีที่แล้ว

    How do you get rid of the 3rd screen?

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @alexstaytrillLive
    @alexstaytrillLive 3 ปีที่แล้ว

    My main monitor has no signal but it’s detected by the pc and the other one shows display but I can’t click on anything ok the second monitor cuz it thinks it’s the main one but the main one has no screen on it

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @larkiumolano6260
    @larkiumolano6260 2 ปีที่แล้ว

    Help , may 3rd monitor not viewing , if i extend the 3rd monitor ,they are swap to 2nd monitor , may 2nd monitor now not display, help

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected (and the process shown in our video did not help), please reach out to us directly via plugable.com/pages/support and we will be happy to assist.

  • @SWAGgrass
    @SWAGgrass 2 ปีที่แล้ว

    Hey so I followed the steps and it worked but it turns off my other display once I click keep these settings

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Thank you for contacting Plugable!
      To help diagnose the issue, simply send an email to support@plugable.com with the subject line of "Ticket 376854" so that we can prioritize that case and match it to this inquiry.
      If you could provide your Amazon Order ID (or other proof of purchase) associated with your Plugable device, I would be happy to check on your warranty status as well.
      Thank you!
      Ryoma

  • @ruthwheeler6913
    @ruthwheeler6913 3 ปีที่แล้ว

    loved this it worked! happens a lot to me bought new adapters for no reason. thanks!

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @BenjiJames
    @BenjiJames 3 ปีที่แล้ว

    Omg, thank yu so much. This was doing my head in. I don't know why i didn't check this first, but i guess i hit that wall where you think you know everything, but obviously still need help lol
    Thanks again :)

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @kodiakgladue4596
    @kodiakgladue4596 3 ปีที่แล้ว

    i got MAJOR problem how do i turn on my third one i try to extend it but then monitor says no support

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @freeman8218
    @freeman8218 5 ปีที่แล้ว

    What about when it says it's connected - one display port and one hdmi cabled in - cables good - using now direct connect hdmi to laptop with no problems and the only video in dock now is display,
    but no issues of blinking - not coming on etc

    • @Plugable
      @Plugable  5 ปีที่แล้ว

      Not quite we understand the present condition based on your description, however any video cable with a 'DisplayPort' connector is not compatible with the UD-3900 dock. Only HDMI, DVI and VGA cables are compatible. More information about compatible video cables for the UD-3900 is here --> plugable.com/2015/07/06/video-cables-untangled/ If you are using a Plugable product and that information does not help, please reach out to us directly via plugable.com/support/email/ with your Amazon Order ID number and the output of our diagnostic utility PlugDebug --> plugable.com/support/plugdebug/ and we will be happy to help.

  • @m2mahfouz468
    @m2mahfouz468 2 ปีที่แล้ว

    When I extend these displays it removes one of them what do I do

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @amr9186
    @amr9186 ปีที่แล้ว

    02:19 i clicked on extend displays & the red font error says (the display setting could not be saved. please try a different combination of display settings) PLEASE HELP its been 10 days i am lookinfor a solutions

    • @Plugable
      @Plugable  ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

    • @amr9186
      @amr9186 ปีที่แล้ว

      @@Plugable no i am using the built in hp graphics 4000

    • @amr9186
      @amr9186 ปีที่แล้ว

      In 1 of the video on TH-cam a guy said we need to enable such multi monitors from advance options in bios.. but i cant even find that advance options there 😔 really mad

    • @Plugable
      @Plugable  ปีที่แล้ว

      @@amr9186 We recognize and understand that you are not using a Plugable brand product. Unfortunately, we can only provide assistance to our customers that are using Plugable brand products. Given that you are using a HP computer, we would suggest that you contact HP directly for assistance. Apologies we cannot be of more help in this specific case...

  • @theunholyone2505
    @theunholyone2505 หลายเดือนก่อน

    Sadly, it didn't work for me. If I choose "Extend desktop to this display" for the greyed-out monitor (monitor 3 in my case) the monitor 2 becomes greyed out.

    • @Plugable
      @Plugable  หลายเดือนก่อน

      If you are using a Plugable brand product and things are not working as expected, please reach out to us directly via our website --> plugable.com/pages/support and we will be happy to assist.

  • @JohnDoe-sl5qu
    @JohnDoe-sl5qu 4 ปีที่แล้ว +1

    Thank you, i have been looking to fix this simple issue for 2 hours your video was perfect! Problem solved!!!

  • @ravenexalta6238
    @ravenexalta6238 4 ปีที่แล้ว

    Thanks so much - fixed my third monitor problem.

    • @Plugable
      @Plugable  4 ปีที่แล้ว

      Glad we could be of help!

  • @Wakame-kun
    @Wakame-kun 2 ปีที่แล้ว

    Thank you so much!!! It was indeed a simple problem but easy to overlook if you don't know this option exists ^^'

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Glad we could be of help!

  • @sccootz
    @sccootz 3 ปีที่แล้ว

    what if both displays are greyed out?

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @LllaKI989
    @LllaKI989 4 ปีที่แล้ว +1

    Hello everyone,
    I have problem with connecting 3rd monitor. My main monitor is on hdmi cable, second one is on DVI cable and 3rd is on VGA cable. But 3rd one doesnt work until i unplug one of those who works. When i go to display settings and press on 3rd display it wont change to extend or duplicate screen, it awlays revert "on disconnect this display". I dont know what is the reason but i would be pleased if someone have solution to this problem.
    Best regards!

    • @mogames4138
      @mogames4138 4 ปีที่แล้ว

      This is my problem too ) :

  • @alexdislikesu7669
    @alexdislikesu7669 4 ปีที่แล้ว

    ive had this problem for over a year r u mad. life saver.

    • @Plugable
      @Plugable  4 ปีที่แล้ว

      Glad we could be of help!

  • @DollarBolt
    @DollarBolt 11 หลายเดือนก่อน

    I am trying but my 3rd monitor still not active??

    • @Plugable
      @Plugable  11 หลายเดือนก่อน +1

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @devm9108
    @devm9108 3 ปีที่แล้ว

    So when I do that, it turns off my other monitor. Which makes no sense .

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @michaelcoates1983
    @michaelcoates1983 6 ปีที่แล้ว

    Is there a solution for Windows 7? I'm having trouble, plus audio is not playing.

    • @Plugable
      @Plugable  6 ปีที่แล้ว

      If you are using a Plugable branded product and need product support, please contact us directly via plugable.com/support/email and we will be happy to assist.

    • @michaelcoates1983
      @michaelcoates1983 6 ปีที่แล้ว

      @@Plugable I have and no one is responding.

    • @Plugable
      @Plugable  6 ปีที่แล้ว

      We appear to have received two requests for help from you via support@plugable.com on 11/11, and we responded on 11/12 but we did not hear back (possibly our response was caught in a spam filter?). We also appear to have received a new request for help from you today 11/14. These requests will be merged together to help keep all communication in one place, and we will send a fresh reply shortly. Thank you for your patience.

  • @julitoarcillasjr6807
    @julitoarcillasjr6807 9 หลายเดือนก่อน

    How can i fix it

  • @fredman2640
    @fredman2640 3 ปีที่แล้ว

    Thank you so much. It turned out I simply needed to extend to display. I had never done this before, as my monitors originally just worked when I first plugged them in, but it seems a Windows Update reset my monitors settings.

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @estebansepulveda5407
    @estebansepulveda5407 3 ปีที่แล้ว

    Hi buddy, thanks for your videos! I do see my second screen but when I select it and try to change the "Multiple displays" to "Duplicate display", it just doesn't let me do that change and keeps saying "Show only in 1" Do you know how I can fix this problem? Thanks

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @julitoarcillasjr6807
    @julitoarcillasjr6807 9 หลายเดือนก่อน

    Man, why everytime i change it the another monitor will not connected

    • @Plugable
      @Plugable  9 หลายเดือนก่อน

      Thank you for contacting Plugable!
      To help diagnose the issue, simply send an email to support@plugable.com with the subject line of "Ticket 425072" so that we can prioritize that case and match it to this inquiry.
      Thank you!
      -Ryoma

  • @imaginethat5346
    @imaginethat5346 2 ปีที่แล้ว

    With mine it’s disconnected but it dosnt say it’s disconnected an whenever I click extend it goes back to only show on monitor 1. Can anyone help me?

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @kristofermedina3506
    @kristofermedina3506 2 ปีที่แล้ว

    Exactly what I needed! Thank you so much.

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Glad we could be of help!

  • @goenatural
    @goenatural 2 ปีที่แล้ว

    Excellent, great job, solved my problem, thank you!!

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Glad we could be of help!

  • @alexstaytrillLive
    @alexstaytrillLive 3 ปีที่แล้ว

    I can’t access my screen tho

  • @robg5654
    @robg5654 2 ปีที่แล้ว

    when i click keep changes it immediately goes back to disconnect this display

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @TrainWreck000
    @TrainWreck000 ปีที่แล้ว

    what happens when that doesn't work

  • @MSSISNWPRK
    @MSSISNWPRK 4 ปีที่แล้ว

    my screen open for like 1 seconds and shut down. I don't know what's happening there

    • @bac4998
      @bac4998 ปีที่แล้ว

      Same. Any fix?

  • @Sins-x
    @Sins-x 4 ปีที่แล้ว

    Every time I plug my second monitor in it detects it but my monitor starts to flicker on and off

    • @Plugable
      @Plugable  4 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and are experiencing problems, please contact us directly via plugable.com/support/email/ and we will be happy to help!

  • @VENO5407
    @VENO5407 4 ปีที่แล้ว

    Thank you! Got this problem after using "Span displays with Surround" in Nvidia Control Panel.

    • @Plugable
      @Plugable  4 ปีที่แล้ว +1

      Glad we could be of help!

  • @jamescampos2140
    @jamescampos2140 2 ปีที่แล้ว

    Thank you for this video. for some reason my 3rd work monitor will spontaneously just not connect or duplicate the display of my 2nd monitor if i am idle for a bit. will keep this fix in mind.

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Hello,
      Thank you for contacting Plugable!
      I am glad to hear that this video was helpful, but if you run into any further issues, please feel free to email us directly at support@plugable.com.
      Thank you!
      -Ryoma

  • @mogames4138
    @mogames4138 4 ปีที่แล้ว

    Hello everyone,
    I have problem with connecting 3rd monitor. My main monitor is on display port to hdmi cable, second one is on hdmi cable and 3rd is on dvi to VGA cable. But 3rd one doesnt work until i unplug one of those who works. When i go to display settings and press on 3rd display it wont change to extend or duplicate screen, it awlays revert "on disconnect this display". I dont know what is the reason but i would be pleased if someone have solution to this problem.
    Best regards!
    i know this comment is copied but i have the same problem..

  • @b9d4j19
    @b9d4j19 2 ปีที่แล้ว

    Thanks, this solved a lot of trouble for me 🙂

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Glad we could be of help!

  • @TheEkmkekmk
    @TheEkmkekmk 5 ปีที่แล้ว +1

    That was EXACTLY my problem It's a very sneaky Windows setting.

  • @xyloclipss
    @xyloclipss 3 ปีที่แล้ว

    thanks man i was going crazy you helped me alot!

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @ZZhang-di6jn
    @ZZhang-di6jn 4 ปีที่แล้ว

    I clicked extent but it still does not display

  • @Misoraaauninininiii.
    @Misoraaauninininiii. 4 ปีที่แล้ว

    So I am using an hdmi splitter because my laptop only has one hdmi port but when I have both monitors on they are both mirroring each other, one of them is a drawing tablet monitor. So my issue here is that in the display settings it's only detecting the 1st and 2nd monitor, 1 is my laptop, 2 is the drawing tablet monitor, there is no 3rd option for my 3rd monitor even though it is on. It's just acting as a mirror for the drawing tablet monitor. How do I get my computer to detect all of the monitors so all of them can extend? The drivers for both are installed on my computer so I don't think that's the issue.

    • @Misoraaauninininiii.
      @Misoraaauninininiii. 4 ปีที่แล้ว

      mind you there is nothing grayed out, it just isn't showing up it only shows my laptop being connected to 2 displays which is the laptop itself and the drawing tablet

  • @asfazrq
    @asfazrq 5 ปีที่แล้ว

    This video works for me. Genius.

    • @Plugable
      @Plugable  5 ปีที่แล้ว

      Glad we could be of help!

  • @Chubzplp
    @Chubzplp 2 ปีที่แล้ว

    Thank u bro been 2 hours

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Glad we could be of help!

  • @itskhurtt
    @itskhurtt 4 ปีที่แล้ว

    this method is not working for me can anyone help me pls?

  • @lfiguhsrargs
    @lfiguhsrargs ปีที่แล้ว

    i tried this but it just disconnected one of my other monitors

    • @Plugable
      @Plugable  ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.

  • @kekqzy
    @kekqzy 3 ปีที่แล้ว

    mine displays for a couple seconds then screen goes black

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected (and the process shown in our video did not help), please reach out to us directly via plugable.com/pages/support and we will be happy to assist.

  • @alan-qx7oq
    @alan-qx7oq 2 ปีที่แล้ว

    You are a life saver !!!!!

    • @Plugable
      @Plugable  2 ปีที่แล้ว

      Glad we could be of help!

  • @GrayVos
    @GrayVos ปีที่แล้ว

    Not really a fix more like just enabling it.

  • @Hoops_Nerd
    @Hoops_Nerd 3 ปีที่แล้ว

    You saved me, thank you!!!!!

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      Glad we could be of help!

  • @adriancadatal4125
    @adriancadatal4125 3 ปีที่แล้ว

    It doesn’t give me that option

    • @Plugable
      @Plugable  3 ปีที่แล้ว

      If you are using a Plugable UD-3900 docking station and things are not working as expected, please reach out to us directly via plugable.com/pages/support and we will be happy to help.