WHY GAMES WORKSHOP MANAGERS HATE SOME OF YOU. A RANT.
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- เผยแพร่เมื่อ 29 ก.ย. 2024
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As I say in the video the vast majority of people in the hobby are decent guys, the ones who tend to approach GW staff in public though tend not to be decent at all. I said this in another comment but thought I’d put it here in case any were butthurt or triggered.
Likelihood is I’m not talking about you in this video :) and if I am, well you can swivel.
Anthony joshua voice but northern you have to recognize yeah that when you put that shirt on in an ouarttside of the work place you are global 🌐 ambassador for the gw hobby n must exercise the same professionalism in n ouarrtside of the pain 🎨 TING 😂
Only known a few managers over the years being terrible. Most have been great in and out of store, even the ones I don’t know as well will share a smile and head nod in the street or make small talk if in the same place waiting etc, I just don’t bring up hobby stuff outside of gw unless they mention it first unless it is “hows work been?” I used to go down allot in the past to paint and model in store but I would drop £200-£500 a month and buy through them. One that was half way we got along but we used to have frank conversations some times about their attitude in private but would have a reasonable respect and are still friendly now a decade later bumping into each other.
Honestly most people who work in retail hate most of their customers.
Sounds like you guys actually hate a lower percentage than most of us...
It's sad, but it seems to be a trait of toxic and less intelligent people to open their mouths when they have nothing meaningful to say. Most of the decent people are just quietly enjoying the hobby. It always the idiots who are loud, and sadly, get listened to.
I love when something cringe happens in public. If someone on the bus yelled "Tau SUCK!" to a GW manager I don't think I'd be able to keep from bursting out laughing.
I don't know any other way to react! Who does that shit?!
I'm still shocked every time a person in real life knows what Warhammer IS...
@@the_inquisitive_inquisitor not just real life, it surprises me when it's referenced in non gaming online spaces.
When people complain about Tau all I can say it "they hate us 'cause they ain't us."
@@the_inquisitive_inquisitor I mean it is the most popular tabletop miniature game in the world. Along with the excessive shovelware, has a number of very good video games, books and music with an enthusiastic fan base spilling out free advertisement to boot.
I can only speak about the US GW stores but I’ve found the managers to be solid guys. Have been friends with some of them loosely and was very aware of not doing these problem things.
Like one story was one guy wanted me to start a lotr army and I said I would if he started hobbits. He refused but we did it every time I came in was a real funny back and forth we shared , he was a good guy but didn’t like hobbits lol.
Im quite new to collecting and reading lore for 40k now I am worried about finding wierd people.
For god sake, it's just a uniform. Leave the poor guy alone about work if he's not in the shop!
9/10 Games Workshop Managers hate him. Try drinking Nuln oil to become PERFECTION
Okay this one was great.
Some say he can paint his model just by pointing at them and shouting boo-yah. All we know is he called the Stigxile!!!
@@northernexile Cheers mate
Simple piece of unsolicited advice for anyone working retail: either put a jacket on over your company shirt, or change out of it, if you don't want that kind of attention.
Many people mistakenly assume that if you are wearing a shirt with a company's logo, you are a fan or enthusiast. I doubt anyone who works for law enforcement (especially Corrections) would step foot outside their place of business in their uniform.
Yep. There's a reason police don't wear uniforms when off duty. They are also prohibited from even just buying alcohol when in uniform
I used to go the movies after work when I was a manager at FYE. If I didn’t change my shirt before going I would have so many people ask me about record releases, movies, etc.
In my old job, you were to head home and change out of uniform before doing anything else. You were permitted to stop briefly and shop or refuel, but it wasn't encouraged.
Good way to avoid unwanted attention from the locals.
I really don't get this vibe in the US stores and can't imagine the local manager being cat called or harrassed in our area. But I will definitly watch myself complaining about release schedules or lack of stock on the websites. I really dont want to be part of the problem but look I just did it....not goint ot edit it away either. The local managers biggest complaint (he ever shared with me) is that he doesnt actually ever get to participate or play himself. I dont play at the shop as I have a pretty epic set up at home - would it be appropriate to ask/offer him to come play?
I've heard US stores are indeed just built different, but, over there the GW manager you are shouting at may be armed so...I guess there are two sides xD
GW doesn’t like firearms in there stores but most of the regulars carry
Given I have a 4" flip blade hanging from my pocket and my CC permit....but seriously I think in general Gw and it's culture/products are much more prevalent east of the pond. I could walk around shirtless with my chest hair shaved and dyed into an Imperial Aquila and no one would know wtf it was unless I walked into a shop like that.
@@undeadmusky As someone who lives just shy of 30 miles away from my nearest Game Workshop store and has to drive across state lines to get to it I think part of what helps is that they are legitimately kind of a novelty here in the US.
If you're well acquainted, it certainly doesn't hurt to invite them over.
I have to admit, the "Tau suck ass" comment in the train was pretty funny!
Don’t make retail staffs life worse because of mistakes that corporate makes. Simple as, take it up with corporate if you have problems
and then you take it up with corporate and youtubers like these will cry about it in a video, lol
@@anghbalahr2971 or you can just complain on TH-cam like you do. Which is your real hobby right?
But how do we get to corporate when they use retail and customer service as literally bodyguards?
We could just stop buying their products but even that will end their livelihoods and force them to look for another job.
@@Marinealver buy shares?
@@ChrisKCook Yeah...giving your money to people who hate you will totally Show them
The second you don a shirt with company logo on it or a branded name tag you become the living avatar for that company. You become the comprehendible manifestation for consumers to rave at like you are the one pulling at the strings of their lives for your own personal dark machinations. No I promise we are not hiding bread in the back, no I promise these are the freshest dates we have, why on earth would I be hiding the mystical future bread from you?
This video just reinforces my belief that everyone should be required to work in retail or some other customer-facing position (call center, etc) for a bit so that they understand what it's like and have that perspective going forward in their lives. I have worked in retail and worked in call centers for over 5 years. I don't wish that level of experience on anyone but I learned more about how to be a decent person from those jobs than from any other experience in my life. I can't even imagine approaching a GW employee when they are off the clock about the hobby because of my own retail experience. I cringed so hard at these stories. I have also asked my local GW manager what I can do to help them and their store simply because I appreciate them being there and listening to me ramble because I have been on the other side of the counter and I know that they have various numbers and metrics they have to meet in order to check the boxes on some corporate spreadsheet.
This!
Like a form of national service? Lol
Like a form of national service? Lol
The public/general population never, ever cease to disappoint me with their rudensss and bs.
I'm amazed some people go through their life never being called out on their shit.
@@oliverjamesatkinson Whenever I encounter people being shitty arseholes to retail staff I call them on it, knowing that the staff generally can't tell them to get stuffed. I've had quite a few staff members thank me after the aggressive arsehole has stormed off in a huff.
It probably also helps that I'm solidly built and scary looking enough to make the sort of cowards that think bullying teenage retail and hospitality staff is ok think twice.
Yeh know what I hate? When GW store managers get defensive and spergy over demonstrable facts.
Reassuring to hear GW's contempt for its customers exists at all levels.
Reasuring to find toxic gamers everywhere...
@@ChrisKCook Top banter. Good one.
Cringe.
Based
@@ChrisKCook calling people on the train 'fat mouthbreathers'.. yeah, it's the customers who are always toxic.
21 minuets of you moaning that could have been solved by putting a hoodie on...
Okay the Tau sucks bit was kinda funny.
I feel like complaining about having people try to talk about the hobby in public while you wear a GW T-Shirt is like a woman complaining people are trying to flirt with her while wearing extremely revealing clothing or a cop off-duty complaining that people are trying to report crimes to him when he's in full uniform in public transit.
Wear whatever you like of course same as with free speech, but don't expect people to not see you. The way you dress in many ways denotes how you want to interact with other people and how you wish they interacted with you. That's not a hard concept to grasp.
I don't go on public transport wearing my with-chemicals smeared lab coat and lab glasses, because that would attract lots of attention be it positive or negative. While the assholes are obviously not in any way excused for acting as such if you know X will happen if you do Y and you don't like X, maybe stop doing Y. It's not that hard of a concept to grasp.
Exactly. Nuff said.
As I said that kind of just proves the rule. The very small amount of times I am caught short and wearing the GW gear this happens almost every time.
For instance the drinking scenario, I live a 30 min train ride away from the store and a woman I’m seeing comes in wanting to surprise me with a date. What…do I say no because people may say mean things because of my jumper or do I just go out?
I would rarely wear my GW gear in public, when I did the behaviour of those around me tended to be atrocious.
Gonna say, the police, at least in England, if they are in uniform are on duty. You can’t be in uniform and not be available to help.
@@northernexile Plus there's the fact unlike a police officer, your job literally ends the second you walk out the door of your business and contrary to popular belief it seems, you are not providing a vital public service.
I work for a University IT department and if I'm on my lunch in town I don't expect random professors to clock me and start putting jobs in just because I've got a branded polo shirt on.
@@sonicwingnut but you should expect that they could, especially if there were a great mainly extremely devoted fans of your lab that had invested hundreds if not thousands of pounds in it's products.
The hobby edition of Starbucks Employees complaining that they have to make drinks for customers lmao. These videos are just getting sad man.
If you're a grown man who likes and enjoys My Little Pony, you need your laptop and search history investigated.
Sorry FBI, you’ll find literally nothing wrong with my ‘night time searches’, as the only way children are included in my ‘night time searches’ is the act of creating more child.
Complaining about people complaining to you about the hobby? Has it occurred to you that the reason they do this is because GW block all forms of feedback from fans/customers? Literally the only way for people to put something across is via the stores. They expect that you have a mechanism for feeding back up through the chain.
GW are horrendous to try and contact. All videos on TH-cam have comments turned off for example.
GW are frankly representative of the feeling of most of their Store Managers and vice versa.
It's been that way since GW stopped emphasising hiring people with extremely indepth, detailed knowledge of and love for the game and started favouring "Enthusiasm" for the game which in effect shakes out as loyalty to GW and sales ability.
Take a look at the toxic jerks posting here. Thats why they autolick comments.
I remember the days before whrn they allowed comments and even had a forum. There was a reason that ended...
@@ChrisKCook are they not grown up enough to deal with them?
@@ChrisKCook mmmm autolick feels soo good 🥵
When you wear the uniform you represent the company. Sad fact, but still a fact. When a person berates the company to the person representing the company it should reflect more upon the company than either the customer or the employee.
My reaponse might be something like "Hey man, I just work here."
I think that part of working with people makes people hate people. About ten times a day at work I say "Ugh. I hate people" and I imagine it's the same if you are a retail clerk or a physician. You start to hate your customers.
I think the ‘hey man I just work there’ starts to wear off when you’ve done it for the 70th time and even then…they don’t tend to listen xD
@@northernexile Who are they supposed to complain to though? With no means of contacting GW at all you are in effect the public face of the company, no?
This guy gets it. The consumer has been well trained to associate the logo and the uniform with the brand, dont care if your with starbucks, mcd's or the police. Common issue with Nurse/Drs/vets and the scrubs, it puts you out there as "the expert" or at the very least "the face" of the entity that you have on your chest. Im not going to say thats fair, or even right, but when people look at the uniform, you represent the whole brand. I will be real, I think they dont even see you as the individual, they just see "the Gdubs". If you can throw an overshirt in the bag for the minute you leave work, might be the best way to solve the issue. People used to hassle me all the time off work for the same reason and I was just a guy that worked at a food store. The cattle have been trained and its too late to fix.
@@bigmacattack7747 you've not noticed the Contact Us section of thecGW Website then?
@@ChrisKCook you and I both know that's a bad joke
The games workshop employee being a celebrity is definitely only a UK only thing. In the US (or at least where I am) warhammer is super niche here and I've never accidentally ran into another 40k fan outside of the game stores or tournaments. I am also pretty sure the US games workshop stores run differently to the UK ones because the one I went to a few times allowed games in the store.
It is super niche in the UK too. GW employees are not celebrities in the UK. I think there might be some bias on the story tellers part here because he obviously had some bad experiences which might skew his opinion which is understandable.
Yeah, there's a GW in my city and they have gaming tables. I happened to run across one in Toronto (in a mall) and that store had awesome tables both inside and out in the hall in front of the entrance. The guys who worked there would referee games! Pretty cool.
Hate is not opposite of love, opposite of love is apathy.
If someone complains that only means theyre still engaged enough to care.
No.
You sound like someone trying to justify domestic violence...
If you say so, this is merely 2nd stage of grief, if it reaches acceptance people wont simply start to like it, they will accept their hobby isnt for them anymore and move on.
@@davoodoo8042 there are no stages of grief. Everyone goes through their grief in their own way.
@@Deus888 oh ok then, im sure you must be right on that.
Something else that GW managers don't like is power gamer/bullying. My local GW store has done a massive shut down on anyone trying to bully or power game in the store and made it so much more enjoyable. We had this one git who tried to have people battle his 8 Iron Hands Redemptor Dread list. To his surprise, no one would touch it and he eventually got the hint and left for a LGS that was known for power gaming. Now that they have left and casual gaming has returned, the community is thriving.
You had me laughing out loud at work with the Titan in the baby stroller. 😂
The Paramore story reminded me of how the store that started me on Warhammer was once playing my favorite band, Bush, while I was starting my Dark Eldar army. ❤️ The rest of that story is really good advice, and I like when it comes up in your videos! I feel like it's kind of like what church does for other people. x)
American gamer here. This is extremely funny in the context of our culture, where our relationship with the Games Workshop manager is "that guy who pressures you extra hard to buy shit he knows you can't afford and makes you feel unwelcome if you won't" and our relationship with the Games Workshop store is "that place we go when our LGS runs out of nuln oil". Maybe it's different in the UK, but I've had better shopping experiences buying used cars.
It's literally no different in the vast majority of the U.K. GW managers aren't celebrities since the game is still niche here though not to the extent in the U.S, most GW Stores don't actually hold games for anybody other than the staff's buddies/guys that spend half their paycheck there every month.
Going to a GW store for any GW product is a last resort in the UK. I still can't fathom why people still go to them. The prices, community, atmosphere and ability to get a game are way, way better in an independent store.
Many years ago, my dad actually got fired from a used car lot for "being too honest "
I wish I was kidding, but yeah....
This video feels so crazy that it makes me want to go to games shops and obnoxiously do the things youre complaining about woth a hidden camera in my jacket.
Also, regarding the bronies, one thing I've noticed is that it's the obnoxious ones that are loud about being bronies. It wouldn't surprise me if you've met many more than you think you have, but the non-obnoxious ones just haven't brought it up.
Back in the 90's GW staff were much more approachable, friendly and had more time for ye 'cos 1: the hobby was smaller and built around local communities and 2: if you were an arse you'd get a slap. Happy days, tbh.
I agree that I haven’t met a not-weird a broni (though I’ve only known 2 on a personal level) but I wouldn’t say it’s weird “because it’s for kids” - there’s plenty of “for kids” stuff that I think isn’t weird to like; but there’s something about MLP that brings out this super weird bunch (for the most part)
I was probally one of those customers that was secretly hated some years ago, I said cringy things regularlly and was kind of awkward and abit of a power gamer. I did try and go out of my way to make good staff feel appreciated though. However even back then i tried to be a half decent person.. i didnt cheat or be a sore loser and or do any of the general things that piss people off. I'm no longer quite as cringy or power gamey and have generally learned better social skills.
Gets stressed even when complimented.
Calls people mouth breathers and wastes of skin, morons and cowards, as well as pre-empting whatever comments you get.
I've been in your position at cons on the seller's side for gunpla. Took me all of a minute to set aside my distaste for random people lacking social competencies and to treat them as enthusiasts who have a personal stake in the hobby. All you need to do is shrug and pivot instead of getting worked up. Easy? Not always, I have severe anxiety issues and use those gigs to acclimate myself back to being in crowds, but you just nut up and do it.
GW is a terrible company and I'll spare you the list, but you're the personal front when you've got that shirt on and all you had to do to fix most of your issues was carry a bag with a shirt to change into.
People tend to like feeling righteous about being victims and instead of fixing the issue they'd rather wish for others to change their behaviour.
But what do I know, maybe I need to stomp over to people and ask them the equivalent of 'do we have a problem' and see if I make more friends that way. Maybe talk with your therapist about the topic of 'entitlement' next time. See what feedback you get.
Get's stressed when complimented? When did that happen? And as I said the times where I was caught short and unable to change out of my GW attire were rather rare - but when it happened I could guarantee shitty things were about to happen when walking about. The winter was the best time because I almost always had a coat to put on - people still recognize you though.
A lot of the people who have come on here to make snide points tend to focus on the fact that I was wearing a GW jumper, but a lot of the time I was also just recognized getting on or off trains in normal clothes, going to the shops, walking around the town centre where my shop was. For every 1 of those interactions that was with a normal person and nice there were 4-5 that were, frankly, probably with people like yourself and others who have commented on the video saying similar things. I like to make these videos easy to listen to and follow along with so I am often guilty of dropping unimportant details (like me not always walking around with the GW gear on) only to have folks like yourself point to them and start screaming. Comes with the territory of being on TH-cam and I accept it.
Am I entitled for not wanting to be shouted at on public transport or walking down the street simply because I am an unimportant individual at a company that sells toy soldiers that people are butthurt with? If those are your parameters then I guess I am.
@@northernexile Yeah it's all snide and no one ever gets you, it's just so unbearable to ever be talked to, sorry "screamed at" and everyone out there is just another [insert insult] and "people like yourself".
Do you even read your own emotional knee-jerk drivel? All you ever do when ever so slightly critisized for your behaviour is double down and make enemies.
I don't whine at any retail personnel, I even told you I'm on the seller's side. You're in such a hurry to erect defenses to anyone pointing out your own behaviour that you don't even read what you're responding to and making illogical accusations.
You're behaving in an entitled manner for taking a job where you handle people for them to behave like you want them to and you're entitled for feeling as if you can just blanket demonize anyone who doesn't immediately pity you for the "hardships" you're enduring. Everyone out there has something to deal with and a lot of them by far harder things than the piss you bitch about.
Your attitude and the way you deal with confrontation is god awful and you treat people like children. Couldn't possibly be the reason for why people give you lip, could it?
For your own sake deal with your small minded issues before you get decked out by someone not intimidated by your sulky brat behaviour.
@@northernexile yes
Okay. Okay. I hear what your saying. But can I have like 3 more free minis?
Exactly
come on, givvvveezzz me da KIN!!!!!!!!!!!!! lol
Fiiiine but only if my friend Kevin gets to draw you with tyrannids
Not gonna like I'm defo being that sad twat who goes to 3 different stores and sends his lass in for an extra space dwarf this weekend.
What are you talking about the TH-cam comment section is a safe and friendly place
Listening to this from America. This is hilarious! I love that you take all this so seriously. Bro, sounds like you need to get into real estate.
I have a GW store manager who started off in real estate and transferred to Warhammer. He’s never looked back
I kind of wanted to say the same thing. I guess the hobbyists and GW employees over here are just polite people in general.
@@anormalbloodangel843 I’d never dream of behaving like some of the people in h to see stories…and the hygiene problems! Lol wow
@@anormalbloodangel843 no bro, these people who work at the store are just as toxic as it's community in a different way. They just need to find another job and should have never made their hobby their career. And let's be real, if you know your hobby has toxic community (and anything that's a hobby that has someone who is mega passionate about it will have toxic people) than thats your fault.
I watched My little Pony while i was deep into 2 tabs of acid and i thought it was the deepest shit ever xD does that make me a bronie already ?
I was tripping balls on shrooms watching the Astartes "movie."
1% battery lasted like 2hrs that night 😂
Wtf I seemed to be unsubscribed! I was wondering why I wasn't seeing your videos
I admit to being a fan of My Little Pony. The last generation I mean, the 2010 to 2019 series. I thought it was charming and well written and I loved it’s art style. So I bought some fun T Shirts, you know the fan designed stuff you get on red bubble.
They very swiftly became night shirts instead because of how often I was approached by weird fat guys with a strange glint in their eye.
I just liked a thing I thought was a fantastic cartoon, I didn’t want a conversation with someone who likes Fluttershy WAY too much.
^this
Don't want to be approached by some guy with questionable social skills trying to figure out my tolerance for bullshit so he can degen-dump on me about which pony he would want to rail. Better keep stealthing.
“my little pony” 🤨…I hope you are 6 or 8 yrs old, and that you are girl, or something 🙄…otherwise it’s totally weird, bye 👋😒.
@@niarlatotepbasset I don’t mind random internet strangers thinking it’s weird. I honestly have no interest in your opinion, nor should you have any in mine. I like cartoons and well written ones at that. That’s literally all it is.
But there’s a difference between liking something for its own merits and then being approached by people that like it too much. So that’s why it’s something I largely keep to myself.
@@AtheAetheling "nor should you have any in mine." Then why the fuck are you writing at all? Is your narcissism just that overwhelming?
@@niarlatotepbasset There's alot of content for children that healthy adults can like. Mlp:fim do have some aspects that's for adults.
I get where you are coming from I don't even like the idea of going up to celebrities because they probably get people stopping them all the time if they come up to you and start talking to you that's a different matter but my general rule is to leave them alone you could be Matthew Mercer and I would not go up to you that's how strongly I feel about this
Lots of toxic people in the hobby , but I've zero sympathy for anyone working in the store who's trying to push all the bad practices gw uses to increase sales .
I have only had one really weird interaction with a GW manager, as far as I know there is only 1 GW shop in my state and it's about an hours drive from where I live.
This was right after businesses were opening back up from covid lockdowns and I was just getting into 40k. I really liked the sisters and had started an army but for some reason boxes of regular battle sisters were impossible to find, hell eBay only had a few boxes and people were trying to charge over twice what they normally sold for. I called the store because I didn't want to drive all that way for nothing, the manager picks up and I ask him if he has any boxes of battle sisters which he says no, okay no problem I'm also working on my night goblin army so I ask him what he has in the way of night goblins, the dude practically yells at me " They are Gloomspite Gitz not night goblins", I decided screw it I'll drive down there I need something to paint.
I get to the store ( which is the size of a shoe box), and said I called about the night goblins, " they are Gloomspite Gitz" he corrects me again. I apologize, Christ knows why, and have him grab a few things for me. As he is getting what I asked for I look over and see 2 boxes of battle sisters, not believing my luck I say " hey I asked about those, and you said you didn't have any", he replied " I found them in back after your call", obviously he wasn't going to tell me about them.
" Ok I'll take both of those boxes as well", I then tell him I've been looking everywhere for them for about a month with no luck and how much eBay was selling them for. The prick actually had the nerve to ask me if I was planning on buying them to resell on eBay, then said he was only going to sell one box to me. I got pissed n said " look man I'm spending a couple hundred as is here and if you won't sell both boxes to me I'll just go somewhere else", so of course he sold me both boxes.
This was such a weird interaction I still can't figure what the hell was up with that guy but it soured me on that shop and now I only spend money at a FLGS that is 4x the size and has employees that are actually nice.
The jokes on him. Next year they'll be Night Goblins again. Warhammer:the Old World.
When that comes out you should walk back in there and ask for sone Night Goblins fir you W:tOW army...
@@ChrisKCook good idea,I don't want to ever go back to that store again though
I noticed this the other day this week when I entered a GW store (one of the 3 in my city), I asked if he had some Air GW paints he didn't, I saw someone I recognized and started talking to him and the manager suddenly snapped with angry face: "Could you two move away from us and talk somewhere else so you don't interrupt our game ?"; the GW was small and noisy and I realized that he was just a cvnt like the rest of them and to think over a year ago I dropped 400 euros at his store on AoS stuff; he just didn't want us in the vicinity of his majestic game table. I just don't trust people who work in GW shops no more; I just don't feel comfortable in GW shops very much.
So what I'm saying is that this was in a GW store and yet again that slightly dismissive behaviour towards me I get from yet another GW manager. I'm starting to get p1ssed off with it, it's the fickle nature of them; maybe it's because they get treated like sh1t from HQ and the sh1t trickles down to the customer.
So that's 2 different GW stores in the same city where I've had unpleasant experiences with managers in the last 2-3 years, my mate had a terrible experience just asking for paints from the 3rd GW store in my city and he's like a top tier painter in Southern Europe that wins competitions.
It is a circle of crap isn’t it? HQ treat staff and customers like shit, staff and customers return the favour, staff and customers start snipping at each other.
Like if I’m in my store it’s fair cop, you can moan all you like and whilst you’ll not be my favorite guy I’m not going to rage. On a train though? In a pub? Nah. That’s like expecting a taxi driver to give you a lift when he’s having dinner with the Mrs xD
@@northernexile Maybe I have to be a little bit more thick skinned about it and just expect to be dismissed like a serf in a GW store or any other hobby store or gaming club like a serf now and again but if it's extreme or it continues then just have my say. I get what you mean about not wanting people to approach and talk shop with you, I know Kate Bush's neighbours NEVER talk to her about her work. I have a 2000s pop star who still is in a world famous band down stairs and I would never just casually initiate a conversation about her work, public life or private life - that's not cool at all, I just treat her like any other neighbour, don't pry, don't interlope and don't interrupt.
@@davedogge2280 tbh in my experience most musicians and artists love talking about their work so long as you're talking on a level.
@@northernexile What used to be Hobby Centres are Stores now, it's a fundamental psychological shift and it's affected everything.
At least with the one I went to, it wasn’t bad, the manager was chill despite how I arrived literal seconds before he came back from his lunch break. The only reason I’d say it was a negative experience for me was the fact that I’m not good with people and was in a small room (the store itself was basically just that one room) alone with someone I didn’t know. And thus was nervous enough to start overheating within my coat. But then again, could one be harsh to such a pitiful creature?
Guess it is somewhat different being in person rather than over the phone..... It's been a long time but honestly giving support/taking orders over the phone at head office I can't think of any hobbiests/collectors I disliked dealing with...... unless they caught me right at the end of the day, 2 mins to closing time (we had to stay to take the order/give advice until they were done... whether that was a 2 min call or 15 mins)
I get how you mean about the way people feel entitled to your time outside of work just because of the uniform. I'm a postie, and I've lost count of how many people feel entitled to approach me and demand to know where some piece of mail is whilst I'm walking home through town. There's also been a couple of not so bad interactions (people coming up to me to thank me for working through the pandemic), but mainly it's people coming to know where their mail is.
Moral of the story: don't be a jerk.
I do not envy that kind of status... Now that You are becoming more and more popular on YT, similar "fame" might be your burden again
I came to grips with them hating me when they took away my jumppack Lord, them shafting me on yet another year without a gobbos tome was just the icing on the cake
I mean Gdubs not the managers
Yeah that whole My Little Pony rant sounded like something that was born out of ignorance. Some of the best people I've ever met in my life were bronies. I'm sorry you met some of the weird ones, because they certainly do exist, but I'm guessing there were a lot more people that you met who were bronies and were awesome and just didn't tell you about it. (And by the way, we're not broken. You don't have to be a fan at all, but that's crossing a line.)
Some people do see someone wearing the company logo, and just complain, probably because they dont have anyone else to complain to. Its like people who give waiters a hard time when the food is at the table yet, like wtf are they gonna do?
Yeah sorry Sharon as the waiter I should have done a better job cooking your steak Diane let me just go kill myself cheers.
I may not be a Warhammer player... I have a couple battletomes but I have no paints, no models, no sets, etc I'm very casual and more of a fan of the world setting of 40k and Age of Sigmar but I have only went into a GW shop once and that was during a holiday week visiting relatives in London. How I feel about those "fans" may not be that same peak of ire you have but its how I similarly feel towards the worst DnD fans. The ones that think they're the Main Character; the ones that do it for their own power fantasy and get petty by cheating or whining every time the game or dude don't go their way; the ones whom think DnD is a dating site or the players/DMs that cram their ideals or fetishes into games when no-one concent ed to such things. Neckbeard can be awful. Mini rant aside I'm saying there's gonna be that loud minority that gives a community a bad name and these are very notable in regards to DnD and Warhammer and you'd make a great commissar or inquisitor 👏cuz I couldn't handle situations like that very well.
Whats wrong with My Little Pony?! I’m making them one of the lost legions
Capitol Legend
You MADLAD!
I always make sure and ask my GW manager about how his life and his hobby is going. I figure he gets a lot of weirdness and I try and offer some normal, friendly interaction with the time he has to deal with me.
I thought it was because (over 20 years ago) I may have stolen some of their expenses minitures.
Damn, what is your store like? The one I go to is small enough that he can watch every square inch of the place when he’s not using the register.
Good to know... Anyway I am "wander for 10 minutes around the store, buy something, as this is shop, not an exibition hall, and go away". Sometimes holding a 2 years old. As I understand Im am close to a perfect customer (except I could wander for 5 not 10 minutes :) ).
This doesn’t just apply to GamesWorkshop stores. It’s across the board in retail.
Edit: example, I love to drink alcohol. I also work in a liquor store. Imagine the utter dregs of society, the utter fuckin oxygen thieving grubs that we get on a daily basis.
In order to work retail, you have to forfeit your soul just to make it through the day. It's just a fact of life. Your coworkers aren't your friends even after years, the people you meet on a daily basis are monstrous, and you will feel nothing but contempt for the burden of having to exist unless you completely dissociate.
This is one of the biggest reasons I only lasted 6 months at GW. I hated the fact that I was gradually growing resentful of the hobbyists around me even the ones who hadn't done anything wrong. The constant forced building and painting of stuff for the store destroyed my desire to do any of my own stuff. Being told off for not being forceful enough with my sales approaches on children was the final straw, made me drop the job like a rock.
That "tau suck" one actually made me laugh. Such a strangely specific heckle.
This is the problem with GW… they don’t care what you think. Guess what… when you wear your “uniform” in public, people will come up to you and bitch… exactly why I flip my work shirt inside out when I leave… Iv learned most ppl are just venting, show empathy or take the uniform off. (I work in a hated hostile industry)
Why not wear a spare shirt?
You probably won't read this, but I'd like to offer my two bits. I get what you mean about customers. I've worked retail, not for GW but for a big name Petstore. Got idiots similar to what you mentioned all the time, folks would call me out in public. Management warned me about those folks and to just ignore 'em. Did I despise those people? You damn bet I did, but I ignored them. Though It made me more respectful to store workers and I already tried to be respectful to them. Have a GW store in my hometown in here in the US. Every time I've been there the manager and store workers have been polite, granted I was a newbie and also kept my conversations short with them, even when it was a slow day and mainly went to ask questions on how to start an army, what miniatures would be best for such and such an idea, but I always tried to be respectful and I never had a bad experience and I hope that those managers never ended up with a bad experience of me. One of them even complimented a Liberator I had spent two months painting.
The hobby turns people into antisocial, hoarders. Sounds like you hate your job like quite a few people. I wouldn't worry about the stresses of your job. If my employer saw this video I don't think I'd hold the position for much longer. Whining like this really isn't British... It's quite a clever business model really, you buy the models but you don't buy the development of that unit. In the next edition of the game the unit that you paid 85 quid for is pretty much useless. The only unit that will fix your army is 100 quid and you can only have one as you can't spare the points.
I have reasons to dislike element games as a former employee and i liked a lot of the customers but the ones i disliked were so cringy, lore nazi, poor hygeine awkwards who dont get the polite hints for them to feth off. On the counter ive yet had a gw encounter in the last 10 years not had a pushy gw manager. Leave me browse and stop being pushy. Wasnt like this before then. But some of the ex staff like peachy etc.. do diacuss that training for managers changed.
After the piece on Bronies, I was waiting for a followup with Furries. Maybe they haven’t infiltrated GW yet, but after a couple of decades out of gaming I’ve started playing 5E and its apparently overrun with Furries.
Don’t shop at a gw store most of the managers are pretty judgmental and toxic. I live in St. Louis so I have a miniature market brick and mortar. People are super nice and prices are way better. All of the gw managers hired at chesterfield location would be annoyed that I interrupted phone time for them. God forbid if you had a question or even worse a return. My gw store experiences are very negative. As jaded as this guy is I am at the store trust me. Go to your local game store and support them. I’m in 100% agreement if your a grown man into my little ponies you got issues. Stay away from kids seriously.
Working at GW sounds like working in a bookies more n more.
Except the cretins get allowed to be cretins 😂
Should all do a 6 month stint working in a bookies first, to learn how to deal with some of this stuff.
Different "hobby" frighteningly similar customers 🤷
if you work for GW then you are the public face of the company dude, no one cares you make minimum wage, no one cares if you have heard it before, as a customer its our disposable income is your meager pay check. of course people will complain to you about the direction your company is taking ,like DUH! should you be abused? absolutely not but as a representative of GW then you are obligated to run damage control for GW while in the store on the clock , once again DUH. people have invested thousands of dollars and years of their lives free time into the game and the setting. Now as for people accosting you on public transport or at a mall when your not on the clock , that's not cool and should not exist, although you should expect to hear Tau suck everywhere you go cause fuck blueberries and their bullshit out tech everyone in a couple of years narrative
Ok yeah fair but at the same time have you considered that hobbyists hate you because you hate us and I know you're probably gonna come back at me saying something like "Oh nO ItS NoT uS wE DoNt dO AnY tHiNg" oh yeah you totally do you ban people for no reason you sue people for saying something you don't like I get you may not be games workshop but at the same time you have to consider that you being upset and rude to us makes us be rude back whatever though no hate towards you it's your company that sucks have a good day man
Just take the jacket off. Its impossible to separate a "Team Signifier" from the "Team" without that, they are incapable of knowing you from a hole in the wall.
You make a lot of good points and all of those people certainly deserve the opinions placed on them but don’t alienate people who have nothing to do with it. Be angry, be vocal but whilst bronies I’ll agree are weird, two bad experiences that you had shouldn’t define everyone and you already make a point of that in the video when you say, “I have to deal with the people that ruin it for everyone else.” I’m not really defending them, I’m not one and never wish to be but try to be a little less collateral, otherwise you’re probably going to offend people you don’t really intend to.
That's more or less customer service in every industry for you. Some clients are whiny sadistic dirt bags. Others have very legitimate concerns that are rightly brought about because of poor quality and service of the product.
Me listening to Northern listing the traits he dislikes.
Also me, "whoa-hoh-hoh, he would HAAAATE me!"
man the UK is rough, most people just get stabbed but if youre a GW employee you gotta deal with the neckbeard hobbyists and THEN maybe get stabbed
Working for an objectively shitty company has its downsides. Choosing to do so is a guarantee you will be forced to deal with unhappy customers.
Wow!! I totally understand this entitlement. I was an Optician for two large worldwide companies, and the way people would treat you, especially at the members only company, was absolutely appalling. I watched grown ass people throw themselves on the floor like toddlers if they didn't get their way.
Im glad someone can relate to how I felt...
I get that when you are on your own time you want to just get on and do whatever it is you need to be getting on with, but at the same time you decided to wear out that top which had GW logos all over it, a simple hoodie would have taken care of every single interaction you had, it comes down to the old debate, if you wear out in public a companies property with and you work for them you are representing that company, don't get me wrong it doesn't give a pass for people to be a dick and harass you. Maybe next time have a change of clothing and or a hoodie to hand.
"Sometimes I just want to have a pasty" - Northern Exile
makes me feel pretty good that on a late train home, about to get off, the manager of my local GW stopped me to talk about my misfits patch on my bag
Paramore…….. forgive her guys she was hot 😂😂😂 that’s soo funny bud
Thanks for providing the soundtrack while I paint my adeptus custodes! 🤣👍
I mean if I walked around in public in the shirt of a brand that releases a new addition and two years after the fact has not released all the rules for their over priced product I should expect to talk about it. I think retail workers forget that the job is in fact public relations and the point of the shirt is that people will talk to you about it. I have worked in fast food and retail I have literally had to argue about the name of the place we were standing in and that I worked at. I have had a woman walked in with no bra and a see through top and have had my lunches interrupted. Still did not seem to hate the customers as much as you do. Its like you dont expect to have the same conversations over and over when its your literal job to do so like its suppose to be fun at all times. Just sounds entitled to me.
Retail sucks Soo bad. Never had the privilege of living near a GW store. People suck.
Watching this somehow reminded me of how Totalbiscuit got in his late years. Very strange.
I'm cool with my local FLGS managers, GW or otherwise. I walk in, spend money and walk out. I do avoid spending money at my local GW however, for the reasons you list above. Manners don't cost a thing.
Edit : To be fair, Tau do suck ass! :P
I used to know a bronie in college when I was learning animation. The guy would always take assignments and make them vore videos with furry characters. The entire class was always wierded out.
Gonna be honest with you exile, this video gives me a lot less sympathy for gw staff. I understand you are forced to interact with the worse parts of the hobby, I get it and I sympathize, but not every hobbyist is that guy. I know you said that, but it just feels wrong to be judged by the worst examples. It probably contributes to that adversarial relationship gw has with its fan base.
I think it’s not about speaking to people, it’s being spoken to in a shitty way for wearing a jumper on the way home from work xD
@@northernexile no I understand that completely. But that wasn’t me.
@@notknightbean I think I said in the video that the vast majority of people in the hobby are not these guys. But the vast majority who will accost you in public unfortunately are.
@@northernexile ok i think we are on the wrong foot. I understand what you said there and you were really clear most people in the hobby range from decent people you’d like to hang out with to acceptable members of society. I am with you on that. My problem is how on edge you made managers sound, like they are constantly waiting for a horrible interaction. It makes you sound paranoid and given how it seems like a common thing among gw managers, it probably contributes to that animosity between gw and their community.
@@notknightbean Well unfortunately dude a lot of managers ARE on edge when approached in the street or on the way home - there is a reason we cover up the GW gear whenever we can. I used to field VERY angry calls from customers when 8th came along, what if one of those decides to come to the store and follow me home?
Its unfortunate, but also understandable that as a GW manager we see a LOT more of the bad when people approach us than we do the good - and so we react to that.
Is he describing being an attractive woman or gw manager?
Wow, people in the UK sound about as rude as New Yorkers if it's socially acceptable to shout across a bar or train at a stranger.
Well as one who has 9 years in retail experience, here's my advice:
Find a better job. I did and am happier for it.
Honestly, this just sounds like standard customer-service gripes to me.
I think I know the pub you're on about. They'd love Paramore!
First video I've watched of yours and it made me subscribe. Spot on
Wow, do things sound bad in GW!
I'm sorry to hear that, as back in the day in Manchester the staff were amazing (talking late 80s and early 90s when I was at uni there).
I got back into 40k a few years ago. Tried to chat to a shop manager and got short shrift. The shop was empty but he wasn't even up to saying hello. I left without buying anything even though I'd wanted to get something new to paint.
I'm also not surprised that managers get a lot of flack, people will assume that managers will feedback a large upwelling of dislike for a certain aspect of the hobby. How else would they think people at the top find out what is happening? Balance in 9th edition has been dreadful at times. I'd hope GW management are getting info from all shops saying "imbalance is upsetting the sheep and could hurt sales".
I'm all for letting people live there lives; however, if some is walking around in a GW t-shirt then they must be mad if they think the odd person isn't going to come up and say "hi, I play ...."😀.
Bingo, I swear GW employees complain about their "celebrity" (which like... lmao they don't really have even in the U.K, it's a niche hobby) but at the same time expect to be listened/deferred to when it comes to the game, I'd ask which is it, can't have it both ways though clearly they want to.
Also if half these people had ever worked OTHER retail jobs they'd know shitty treatment is far from exclusive to GW staff and compared to what a supermarket cashier endures on a daily basis it's not too insane.
Are there awful, ridiculous and annoying human beings that play Warhammer? Sure, and fuck those guys, but a lot of them are behind the counter wearing a FW shirt.
EDIT: *GW shirt
Worked in retail for a long time. Manager, assistant manager, regular schlub. There were a lot of people I didn't like, but I treated them politely because that was my job. It's why I quit being in retail period. It isn't a fun job when you deal with people being awkward, rude, or entitled. We used to have "safety meetings" at the bar (well several bars) where we would let off steam and complain about work (mostly just drink and have fun though). It was sorely needed.
That said, you can't really do anything about people being pricks. They hate the company, despite the fact that they love what the old company created. It's been a minute since I watched your videos, but I hope you got out of the company and found a better job. Being a GW retail worker of any stripe obviously wasn't the best fit for you, so I hope you upgraded. Preferably non-retail, as retail is godawful.
Being a smelly GW regular in the late 90's - mid 2000's I never actually saw any catcalling. In the Liverpool GW you catcalled Martin if you wanted to die, however...
It's EVERYWHERE in retail, the customer is not always right.😀🇺🇲😀
Me watching this trying to get into the hobby trying to see how to act:
In the grim darkness of the far future, there are only arseholes.
One big problem anything geeky has is that it attracts neckbeards.
It's weird to me to hear about people coming up to you over 40k stuff when here where I live in Mississippi almost nobody really even would know what it is or would even pay attention to online stuff.
That's how things are everywhere, it's a really niche hobby.
The people he describes coming up to him to talk about it are just excited to have found someone else who has the same niche hobby as them, and he shits all over them.
Sorry that happened bro.
Society gonna society
The passengers on the train were tutting at you as you weren’t showing your ordo xenos badge of office. You should’ve just flashed your bolt pistol holster and it would’ve been the end of it…
Cheers for the video chief!