Thank you, I spend an embarrassing amount of time researching and futzing with this. Turns out a little percussive maintenance was all that was required.
This was hugely valuable! I was about to call a repair guy until I came across your video. You saved me the hassle and expense of finding someone to come out to my place.
Thank you for posting this video, I just attempted to light my Heat & Glo 6000 for the first time this season. The pilot lit but the fireplace would not light. Followed your directions and after several taps with the screwdriver I was about to give up and suddenly it lit. I cannot thank you enough for posting this!
I have been in my house 3 years this month! It was fixed when I bought the house but I waited until the Fall to use it. It would not light across. Two of my neighbors have the same problem. After hours of combing through the internet, I found your video!! It lit right up and I spread the word to my neighbors! Thank you so much!
Thank you! Here we are in October and unable to get service call for the fireplace until January. Found your video and your solution worked exactly as shown. Thanks again!
Thank you! My fireplace is a Majestic Ruby series Insert not a heatilator however I could not get a service call until January so I found your video and thought I would give this a try anyway and this worked exactly as you have shown for my Majestic insert as well. Thanks again for the solution and for saving me what the technician said would most likely cost $495.00 to fix!
I'm glad it worked out for you. Majestic was bought by Hearth and Home Technologies which also makes Heat N Glo and Heatilator. Their valves and control boards are interchangeable among the three brands.
Thank you! This resolved my issue. Heat and Glo 6000 and just took a few taps. I had to turn it on and off a few times and tap the valve each time to get it to open on its own.
Exactly the problem I was having. Proper voltage at the solenoid and about 58ohms resistance across it so everything seemed right. Just took about 3 sharp taps.
Heatilator and Heat-N-Glo are both made by Hearth and Home Technologies. The valve and electronic parts for these brands are interchangeable. Tap the green side of the valve to get the gas to flow to the main burner. Tap the orange side if the gas is not flowing to the pilot. (That will be in a separate video)
check for proper voltage at green wire. Make sure the ground wire is secure to the fireplace body. If problem persists, you may need to replace the valve.
I'm trying to figure out how to adjust the pilot light flame. Seems to be slightly high-there is a small silver screw just below the pilot knob that is marked 'pilot adj'. I've turned it clockwise to where it will not turn anymore and the flame is high. I turn it back counterclockwise a 1/4 turn and waited a long time and still nothing. Any ideas? Thanks.
If your fireplace has a pilot knob, then you do not have this Dexen valve with intermittent pilot ignition. This video does not apply to your fireplace.
@@dag1972 If you have a standing pilot system, the pilot adjustment screw turned clockwise should reduce the pilot flame. If that does not work, you could have the wrong pilot orifice in for the fuel type. A natural gas orifice in a propane system will display a large flame. The gas pressure to the appliance could also be too high. The valve could also be worn out or the pilot flame could be exactly how it is designed to be. You could post a video of your system and pilot flame. I could give you a better answer after seeing it.
I just got a brand new heat n glo installed. It lights and the flame comes on and then it dies down to like nothing and starts beeping at me. Could be the same issue? My landlord has left me high and dry
Mine pilot lights along with the main burner but then turns completely off and on intermittently, would that be the pilot valve sticking? I already changed the control module and the same thing happens.
Russian components, American components...... all made in Taiwan! you smacking it reminded me of the scene from Armageddon at the end of the movie with the Russian cosmonaut smacking the engine with the wrench to make it work lol
Just remember ...The other side of every tool is a hammer...😀 I have never had to do this tho mine does get stuck every 3 years...I cycle it on and off 20 or 30 times and that has always worked for mine....Eventually tho I may need the hammer.
I used to replace them, but realized that the solenoid was not bad, the plunger was just getting stuck from lack of use. The valve replacement was around $300. Smacking it was saving the customer money. The valve can be replaced but I didn't feel it was in the best financial interest of the customer.
Unbelievably easy fix! A couple of good smacks and the fire is going. Thank you.
Thanks for the Tip. Got mine going this morning with this trick!
Thank you, I spend an embarrassing amount of time researching and futzing with this. Turns out a little percussive maintenance was all that was required.
Most of the time
This was hugely valuable! I was about to call a repair guy until I came across your video. You saved me the hassle and expense of finding someone to come out to my place.
Glad to help.
Thank you for posting this video, I just attempted to light my Heat & Glo 6000 for the first time this season. The pilot lit but the fireplace would not light. Followed your directions and after several taps with the screwdriver I was about to give up and suddenly it lit. I cannot thank you enough for posting this!
Thank you! My Heatilator flame wouldn’t fire up. A couple taps did the trick!
I have been in my house 3 years this month! It was fixed when I bought the house but I waited until the Fall to use it. It would not light across. Two of my neighbors have the same problem. After hours of combing through the internet, I found your video!! It lit right up and I spread the word to my neighbors! Thank you so much!
I'm glad you found this helpful.
Thank you! Here we are in October and unable to get service call for the fireplace until January. Found your video and your solution worked exactly as shown. Thanks again!
I'm glad this helped.
Thank you! My fireplace is a Majestic Ruby series Insert not a heatilator however I could not get a service call until January so I found your video and thought I would give this a try anyway and this worked exactly as you have shown for my Majestic insert as well. Thanks again for the solution and for saving me what the technician said would most likely cost $495.00 to fix!
I'm glad it worked out for you. Majestic was bought by Hearth and Home Technologies which also makes Heat N Glo and Heatilator. Their valves and control boards are interchangeable among the three brands.
Worked like a charm, exactly like shown on video. A few taps with screwdriver and the unit lit right up. Thank you!
Thank you! This resolved my issue. Heat and Glo 6000 and just took a few taps. I had to turn it on and off a few times and tap the valve each time to get it to open on its own.
Thanks!!!! Gently knocking the right side worked!!!!
Great. Glad it helped.
THANKS SOOOOO MUCH! Worked first tap on my 10 year old heat and glo wall gas fireplace
Crazy, isn't it?
BINGO!! This worked on my Heat N Glo Grand-i35 LP gas fireplace insert...AMAZING. THANK YOU!!!!!
You are the man! I tapped mine and poof it light up. Thank you
Weird, isn't it? I'm glad it worked out for you.
Oh my goodness it worked you Rock Thanks so much for posting!!!!!!!!!
Glad to help.
Amazing!!! Solved the problem. Thank you!
Glad it helped
THANK YOU! worked like a charm
Exactly the problem I was having. Proper voltage at the solenoid and about 58ohms resistance across it so everything seemed right. Just took about 3 sharp taps.
Your's was really stuck. Glad you fixed it.
Thank you! Just what I needed
Awesome video! Thanks!
Heatilator and Heat-N-Glo are both made by Hearth and Home Technologies. The valve and electronic parts for these brands are interchangeable. Tap the green side of the valve to get the gas to flow to the main burner. Tap the orange side if the gas is not flowing to the pilot. (That will be in a separate video)
Work like a charm!
This worked for me but it seems I have to do it every time. Any other advice on why that may be?
check for proper voltage at green wire. Make sure the ground wire is secure to the fireplace body. If problem persists, you may need to replace the valve.
Thank you!!!
You're the man - stuck valve!
Thanks! I found that I had a defective wall switch.
I'm trying to figure out how to adjust the pilot light flame. Seems to be slightly high-there is a small silver screw just below the pilot knob that is marked 'pilot adj'. I've turned it clockwise to where it will not turn anymore and the flame is high. I turn it back counterclockwise a 1/4 turn and waited a long time and still nothing. Any ideas? Thanks.
If your fireplace has a pilot knob, then you do not have this Dexen valve with intermittent pilot ignition. This video does not apply to your fireplace.
@@flueflame5438 Copy that. I was asking you just in case you had an idea about the pilot flame adjustment. Thanks so much.,
@@dag1972 If you have a standing pilot system, the pilot adjustment screw turned clockwise should reduce the pilot flame. If that does not work, you could have the wrong pilot orifice in for the fuel type. A natural gas orifice in a propane system will display a large flame. The gas pressure to the appliance could also be too high. The valve could also be worn out or the pilot flame could be exactly how it is designed to be. You could post a video of your system and pilot flame. I could give you a better answer after seeing it.
@@flueflame5438 I will try to do just that. Thanks so much!
I just got a brand new heat n glo installed. It lights and the flame comes on and then it dies down to like nothing and starts beeping at me. Could be the same issue? My landlord has left me high and dry
Mine pilot lights along with the main burner but then turns completely off and on intermittently, would that be the pilot valve sticking?
I already changed the control module and the same thing happens.
The flame sensor may be the problem. check the flame sensor wire for continuity.
Russian components, American components...... all made in Taiwan! you smacking it reminded me of the scene from Armageddon at the end of the movie with the Russian cosmonaut smacking the engine with the wrench to make it work lol
Whatever works, right?
Just remember ...The other side of every tool is a hammer...😀
I have never had to do this tho mine does get stuck every 3 years...I cycle it on and off 20 or 30 times and that has always worked for mine....Eventually tho I may need the hammer.
Are you really fixing it? Bad solenoid, why not replace valve?
I used to replace them, but realized that the solenoid was not bad, the plunger was just getting stuck from lack of use. The valve replacement was around $300. Smacking it was saving the customer money. The valve can be replaced but I didn't feel it was in the best financial interest of the customer.
Update video for this problem. th-cam.com/video/cMbJy4-UCyY/w-d-xo.html