No, thank you! You guys know me, I don't always fly too safely when I'm getting the shot and I'm a little adventurous when in the air with your drones, so I'm overwhelmed and grateful for the DJI Refresh Express service, it was excellent!
I'd a terrible experience with you.. flat generic replies with no real answers to my questions.. it took weeks too and in the end you wouldn't replace the unit because I hadn't bound it to my account even though I'd paid for the insurance.. just felt like a big scam to me.
Drone newbie, first ever drone the Mini 2, but I didn't take the Dji fresh express service. But I certainly will in the future, in the meantime I'll try and keep it in one piece. Excellent service Dji. 👍🏻
Care is awesome I crashed my drone in the first month and ended up replacing it $49. Still a little nervous but it's great to know it's protected! Care is absolute must! Thank you dji!
Great video! I used the Refresh Express on my Mini 2 as well. They have another option where, in addition to the $49, you can pay $300 and they ship the replacement immediately, then credit back the $300 when they receive the crashed drone. I used that and got my replacement in one day. Love DJI!
Really?? I had no idea about that option, I use to Express where I pay upfront, they send it as soon as they receive mine without looking at the damage and we're done. The $300 option sounds good if you need it fast, thanks for the heads up, I'll look into that.
That was great Phillip , my Mini2 recently took a swim in a salt water lake on our south coast of Australia , non pilot error was determined as i was still in my 12mth warranty period , the drone decided to immediately take off from the ground and fly into a nearby lake , it was retrieved in about a metre of water in under 60secs but still failed to respond , DJI looked at my flight details and could see the home point changed within 2 secs of taking off , i had no chance to respond.They replaced it free of charge along with a new battery , very happy with the response time and updates from them.I then spotted your care refresh video and decided straight away it was a good investment.Thanks so much mate your humor shows through in all your stuff you do , keep it going , all the best from Sydney Australia :)
Thanks for the overview I just crashed my mini3 and i was panicking. It still Flys but it makes all the crazy noises and one arm is loose.. I will practice with this abit more and will use the fresh. I need to make sure it is safe to fly first.
I recently purchased a mini2 on a cyber Monday sale. Learning all I can before attempting the first flight. Really enjoy your content. I'm going to sign up for refresh immediately. Thanks for all your helpful insight. Rather cold unboxing though. You should have said "hello my new little friend", lol Cheers from Canada
I also had a very positive experience, last year with care refresh. I received my brand new replacement drone within 24 hours, shipped from the Netherlands to the UK where I live. Highly recommended. Couldn't have been more impressed.
Had an accident with my Mini 2 today. Went for exactly the same option as you and watching this video has reassured me that I'll have my drone for the next camping trip!
I love your video material. I love the way you present and how to share with us. You convinced me do not quit to DJI MINI 2 for Autel Evo Nano Plus. I am so lucky cause I found your youtube channel.
Finally someone spoke about how efficient it is! I just followed the process and the joy of receiving an all new drone made me want to cry..ok maybe not but you know what I mean!
@@PhillipSkraba There was quite a lot of diss on the internet about DJI support so I didnt expect much but gotta give it to them for exceeding expectations. More power to your content!
I saw your shattered drone in the opening and thought, "oh no, DJI sent my crashed Mini 2 to Phillip Skraba!" LOL. I second the motion on DJI Care Refresh. They certainly did right by me. Love the scenes at the end.
hahaha, now that would have been a funny video!! Yes, excellent service from DJI. Thank You, I thought I'd film a quick sequence showing it works perfectly.
That's really fast replacement process. If it's available in my country (Indonesia) i definitely will get DJI care express plan for my mini 2. Hopefully they will expand the availability in other countries soon! Nice episode! Thanks for sharing
That was quick service from DJI for you. My flyaway claim took two weeks, although I did ask for the data analysis option, which took a day or two. It is nice to open up the replacement box isn't it, I can see you enjoyed it Phil !
Yes, it was very quick! I'm really happy with the service. haha, I have so many boxes, I now just treat them like boxes. I used to build box cities, shrines, but now, it's just a box, and a drone is just a tool. DJI makes the best ones, of course.
I have a small crack on one of the legs. But for some reason the service didn't work for Canada. I've chatted with support and got my return label in a minutes to my email. Great service so far.
Wish I got dji refresh on my mini 2 got it for my air 2 and pocket 2 but I'm always using my mini 2 wonder if I can still get it the only reason I didn't is because I always fly in open spaces but seeing your video and how quick dji have sorted your case out makes it well worth the money think ill contact them to see if I can still get it. Well done my friend love the videos as normal can't wait for more dji your the best love there product's 😁👌👍🇬🇧
Thank You! I'm 100% sure how it works after activation, drop them an email, I know there is a service where you film your drone, show them it flies and somehow that is accepted. Like I said though, not 100% sure about that. I make sure I DJI Refresh everything now, it just saves me so much money and hassle in case something goes wrong, and if you fly like a nutter as I do, well, accidents happen. All the best, can't wait to get back home and see the Queen 🇬🇧
Another great vidoe mate. Well done and something that I don't doubt a lot of DJI owneres would find very very interesting. Stay safe and keep the vids coming. They keep us all saine. Oh, and as always a BIG thumbs up. Come to think of it you have never ever made a bad or mediocre video. They have all bee great.
Thank You Kym! Yes, I thought this video would be helpful to others who might be worried about this experience or not sure how it works. So documenting my story was for you guys so you can see that the DJI Refresh service and how well it actually works. I'm glad you liked it Kym, thanks for the continued support!
hey phillip im glad you got it and so glad you made a vid on it .like to think you remembered on me chatting with you on making a Mini 2 vid and thanks but wow i cringe on the one that you crash
Hey Rick, haha, I can't make one on my crash as I don't have that footage, I was concentrating on changing settings whilst flying forward and not looking at the screen, and then I just fell out of the air 😂 Bird 🦅
I wonder if you could make a video how to re- calibrate the DJI mini2 remote control,,, my remote control been playing up and it say remote not connected to aircraft. I’m a bit scared to use it just in case I might lose it the drone
Did it come with active track? I hear some of the new mini 2’s come with Active Track. Or better horizon because the Nootka on on some peoples drones got screwed up.
Hi Philip, just wondering if I can still purchase the DJI Care refresh even though I had my drone last year December!! I did find out some few problem in mind and need replacement instead!!! Thank you so much for your help!!
"Hit the dislike button twice.....!", hahahaha Brilliant. Also loving the original Dymo labeller. That's what I use too. Loving the channel, keep up the great work
Love DJI Care Refresh Express. I have used it once and sent the drone on a Monday and had it back in hand before by Thursday of the same week. I paid for mine and printed the label and shipped on Monday the May 17th, and the replacement was delivered back to me on Thursday the 20th of May. Super quick, but then again, in my case the town it went to is only about 60 miles from my home. I just sent my Mini 2 back yesterday but did not choose the Express option this time, as I was only getting a Gimbal error of 40011 and nothing worked on it. Only happened after I did the latest firmware update Good luck on the Freewell filter. I lost one in a creek with my very first Mini 2 and I just had to order the single lens to replace it..
That is some super fast service in that case!! I thought mine was lightning fast ⚡️ DJI are great at service in my experience. Yes, hoping Freewell get one over to me 🔥
@@PhillipSkraba, yeah it was fast, but again, its actually 52 miles in between the town I live in and the DJI service center in the town it was sent to. My drone I just sent them I gave to the local UPS store yesterday morning at 9:35 CST not sure when UPS picked it up, but it was delivered this morning at 11:54 CST. I did not do the express this time, as I am hoping they may actually handle this Gimbal issue under some type of manufactures warranty, since it seem to be a known firmware error, but we will have to see.
@@PhillipSkraba just got an email from DJI, well ok, a couple of them, this is what was in the last email they sent me: "This message is from DJI Support. After testing your product, DJI has determined to provide you with free repair service. The repair is expected to be finished within 3 to 6 business days, after which the product will be sent back to you. Thank you for choosing DJI. "
What's everyone's feeling on how many years you should purchase? One year for a Air 2s is $99 and 2 years is $169. I'm thinking buying the two year now but this is my first drone and not sure if I'll keep it that long. You can extend the one year as long as you do it before it expires and you have one replacement left, You're looking at $89 more. So you're looking at $189 versus 169 if you purchase it up front. What's everyone's opinion
This is a hard one. I buy one year Care as I'll probably sell my Mini 2 when I buy the Mini 3. I can't afford to keep both, nor do I have the need to. However, I will probably pick up the 2 year plan when the Mavic 3 Pro comes out as I'm pretty sure that's a drone I'll be using for a couple of years.
@@PhillipSkraba it was 169 vs 99 so i got the 2 year. I figured, I spent this much why not another 69 for another year. I'm sure I'll have a opps by then.
Cool service from DJI. I did not know about this. Seeing a lot of videos with drones from you, soooo I don't know if it's that good, because I want one! Haha! 16:27 I use the exact label maker to label my batteries and cases! :))) Also the city looks really nice from the few shots with the UPS car and the fly zone.
It's an amazing service, I'm so happy this exists otherwise I'd be a lot more stressed when flying and a lot poorer. DJI do a great job with this. That label maker is awesome, I use it for everything, especially my batteries! The city is beautiful, very artistic, but flat as it gets, most of Poland is very flat, unless you go down south to the mountains, it's gets pretty bumpy down there.
ok, but what if you don't have dji care refresh? can you get it after first 48 hours? because it wasn't available in shop where i bought a drone... i heard you can buy it only from dji after sending them varification video that everything is working... i want to know what kind of video, to see if it will work
Hey dude! I was just curious if you have to register/put in the new serial number for the new replacement drone onto your profile. So if the accident is out, and you use your replacement service again, would you have to use the serial number on the new drone? And does DJI, automatically put in the new serial number on your account?
It gets automatically updated, in fact when I turned it on and re-linked the new drone to the controller, it showed up straight away on the screen that DJI Refresh had been updated.
@@PhillipSkraba This was the question that occurred to me while watching the video. It's actually quite impressive that it took care of this automatically.
Excellent! Excellent! Excellent! I had a minor crash when I landed on the roof of my car and it slud off to the ground. I must have warped a propeller since I subsequently got a message saying the propellers were rotating too fast. I will replace them as this does not obviously qualify as a crash per se.
I've had mine fall of the car so many times, never had a problem though, it takes a lot of abuse with me. Sure, swap the props and you should be fine. However, props spinning too fast, that sounds fun 😂
Gday Phil, Thanks for the video hopefully something I'll never need to use. One question, how did you pack the battery for postage I so want to visit it looks so spectacular
Hi David, let's hope so! I just stuck it the Mini 2 upside down, so it wasn't connecting. It wasn't damaged, only a little bit of the plastic, so decided it was safe to do that.
I can second your comments. One week from dispatch to receipt and a turn-around time of 3 hrs 12 minutes. Superb DJI Express service from Scotland to Holland and back.
It's absolutely fantastic, I pick it up with every product I buy from them! The one time it ran out, I was so gutted, so I learnt my lesson to keep it in check.
Hi Philip. I love your videos and they have proven very useful as I begin using drones. I fly a DJI Mini 2 but I cant' seem to see the 'compass', half-circle with the triangle icon showing where my mini 2 is (in relation to me) and the direction it is pointed in on my app screen. Do I need to set something up to be able to see and use it? Should it appear automatically? Thanks in advance for your assistance.
Hi Andre, thank You! So the compass is on the bottom left, you need to tap it, or double tap it to open it up. It's a little annoying as it's so small, it'll go between compass, map and hidden, so you need to play around with it till you're happy. It should show the drone, and you on the map, so as you spin you should see if you're flying towards or away from yourself.
First of all, thank you! Second I crashed also my DJI mini 2 on the First of July my birth date, purchased on 28 June with only 1Hour and 7 Minutes of fly. I did the DJI care in the first 48 hours, and I was curious to see the process to see how to send it back and what is better to do. I saw your video yesterday and send the drone on 12 July. Super sad about the accident that is also recorded on the cashing, but I'm sadder than I lost amazing moments with my family that I could film with the drone in fantastic places. Still waiting for the replacement, but is not the fault of DJI more of the currier local collectors!
Hi there, we are sorry to hear about that. May we have your case number? We will ask our related team to look into your case and check if there have any logistics issues. Thanks for your response.
Sorry to hear that, it happens to the best of us. It looks like DJI wants to help you, so give them your case number and I'm sure they'll get on top of it.
@@DJISupportChannel Hello, Thank you very much for your support my case number is: CAS-6752014-T6G5C8 I send also the battery by the moment that was in the DJI care process, is on the same package but not connected to the drone for security reasons I know that the service from DJI is amazing and I do not expect anything less. Is important for the community to know that you have your support because let's face it is a hobby with many environmental factors = Risks. Very happy with the Mini 2, now I'm also aiming for the FPV model, Also Philip thank you for the FPV review
@@DJISupportChannel Hello, Sorry to bother but now it seems that there is some logistic issue I got the UPS code but they are still in Label Creation, and no expedition
Many funny moments in this as always, 14:38 is just one 🤣. Question: I may have missed it but why do you label the batteries? Keeping track of the battery life?
haha, that's for the people who hate me abusing my gear 😂 Just giving them some more oil on the fire. Yes, I label them so not to waste time on set, so I know straight away which one to use next and which one needs to go on charge. Every single battery I have is labelled.
On a Mini2 a Refresh plan is very worth it. I mean, I would rather have such a plan on a mini without all the obstacle avoidance sensors than my Mavic 2 Pro, with all those sensors... I do have plans on both... _Greetings from The Netherlands, where your replacement came from. Eindhoven is about an hour away from me... er... as is about the rest of the Netherlands. (Tiny country)_
Hello Phil, I'm planning to buy dji mini 2 this month. But my question is. What is crash my drone to tree or on the water and recover it. Does it include the dji care refresh? Thanks
Hi! Sure, DJI Refresh will cover everything really, you do need to physically send it to them to be able to sure the DJI Refresh, or if it drops into the sea, you'd have to use the Flyaway option, which is a little more expensive. It's worth it though, make sure you pick it up! If you need any links, you'll find them in the description of this video 🤜🏻🤛🏻
@@PhillipSkraba hello Phil it's me again wally. Sorry to bother. But I need your advice. If going to buy dji mini 2. Do you think the fly combo is way better than buying mini 2 by itself? Do u think the after market mini 2 accessories are cheaper? What's risk? Thank you.
No, unless the battery is damaged, however, if it's damaged to an extent that it's dangerous, get that thing recycled asap, send DJI a photo that you can't send it back due to potential explosion.
If you purchased a used mini 2 that had care refresh already in place is the cover still available/transferable for the new owner 🤔 enjoy your videos 👍🏻
THank you my friend i pause your vid ,one thing with you ,you make the Mini 2 in your hands like magical no one other then you can do that friend i get you crash it i chatted with you already but Phillip your the best cinematic footage i ever seen i mean that .soory Darren but its true ,so mow im going to finish watching the rest of your vid
Thank You Rick! I guess I just fly it forward, a little bit to the sides, add a little bit of contrast and saturation, a silly voice and I'm done. Darren who? 😂 I don't know him.
@@PhillipSkraba HEY friend well this is extremely hard to talk about i regret even mentioning his name really ,but i believe you no him and even friends with him and thats great hes a Mini 2 TH-cam channel and for the most part very very good he helps people even me but i dont sub to him no more but i still watch him all the time , he did something really bad on one of his vids tho and im still upset about it he did a vid on how to make money with the mini 2 ,great right and it is but he had said that Canadians needed a license with a sub 249g drone for commercial use and thats completely on true ,i brought this up to him and he never investigated this so now Canadian people that have the MM or the Mini 2 that belive him will spend as much as 100s and even 1000s to take a test or course thinking they need a commercial license with the Mini 2 thats very sad ,Sorry for the rant friend
We’re all human Rick, sometimes we screw up, I know I have a ton of times, I have good intentions though, and I love helping people. I’m sure he meant no harm, this TH-cam thing sometimes gets the best of us and the pressure builds up, replying to hundreds of comments instead of spending the evening with our families, it takes a toll. I feel it and it’s not easy. We do our best out here, and there are times we put out bad advice or information, I’ve seen it and I’ve done it, completely unintentionally, due to lack of sleep and attention to detail. Let’s remember we all make mistakes. It’s good listening to TH-camrs and influencers, however it’s always important to do your own homework and research, let’s hope our Canadian friends did that.
@@PhillipSkraba THX so much for that and your right but im going to say this to you friend ive been with you really long time and im not just saying this ok i have maybe 4 subs i subscribe including you relative to the Mini 2 of course and you are the most and best info and footage of the Mini 2 i really mean that Phillip im not just saying this i am being completely sincere ,so THX for everything friend
Recently had my mini 3 replaced with the express replacement and, while it took some time for the package to get there via UPS (from Lithuania it was sent to an authorized service in Hungary), they shipped it back to me via DHL in *one.day.* Less than 24 hours, and the next 2 days were holidays so that would've delayed it a while more, overall took a single week and I got a new (slightly sub-par QC) mini 3. Though shame they don't offer an expedited service option instead of full on replacement, my mini 3 had a single broken arm and no other damage and it was basically new (10 days old), while I got one that has quite a few cosmetic QC issues even if it flies alright, so it's a bit of a waste. :)
Just curious, did you check the serial number of the new drone? I'm just wondering whether the one they sent you was brand-spanking-new, or if it was refurbished? I went through the same process, but the replacement they sent me was actually a refurbished unit.
2 questions: 1) do you still recommend Mini 2? 2) do you think a non-often flier also needs dji care? If I fall the product without my fault, DJİ is supporting the damaged/lost product?
Sure I do, it's an excellent little drone!! Yes, always, always pick up DJI Refresh for your DJI products, it'll save you a ton of money if things go wrong!
OK!. Mini 2 is really great, I am trying to find out some ways to increase its night performance. Night shots are really dark. I was considering to buy A2S for night shots, but didn't do that because of 1)expense 2)regulations 3)wasn't logical to buy a drone for night shots only. 4)I didn't need active track at all.
If you check out some of my videos, I use it for night shots. If it's super dark, 25fps, then drop it into Auto mode, it'll drop your fps to a minimum, if you flow slow and smooth, you won't notice it, but you'll get a little more light, and of course ISO 3200. Noise, yep, but that doesn't bother me too much.
Yes, that's correct, I think it's 48 hours after activation, or at least it was. However, if you follow the instructions on this page you should be able to get approved and buy DJI Refresh after 48 hours hours of activation - repair.dji.com/en/djicare/customerupload
I'm not sure how the verification works, but I can't seem to find any information on how long after activating the drone you can use the video verification.
@@PhillipSkraba I love that Inspire. Waiting for the Inspire 3. I have the original Mini, as well as the Autel Evo 2 Pro 6K. But the Inspire is a step up for sure. Love them.
I paid the insurance but something went wrong apparantly, but my crashed drone was repaired by DJI for about 100 euro. So the drone is back in my arms again. Could I buy dji care still months after the purchase the purchase and after the reparations.
You then get a choice, repair, or Refresh. So basically for me personally, it's a waste of time, I'd rather just replace it straight up and get back to flying.
You indicated that the drone fell about 100 m I had a phantom three fall about the same distance may I ask did the motors just quit working that's what happened on mine? I had a situation a few days ago with a mini two where the functions on the sticks reversed themselves
It should be within 48 hours to make your life easier, however, there is an option after 48 hours if you're in need of the service, I've linked it in the description of this video. Yes, you have to pay for it.
It's off sometimes, yes. I just straighten it out in post, no biggie. I heard a few TH-camrs moan about it, I haven't got time to do that, I just add a degree in post and it's straight. Don't worry about it, just fly it Justin 🤜🏻🤛🏻
I've bought mine mini 2 fly more combo just two days ago and today I've bought 2 year refresh plan so I was hoping I've decided wise 😁 did you paid shipping normally ? I've saw some shipping quotes up to 20€ to a netherlands , not a big deal, but adds up. Still I'm torn for not getting 2s , seems like despite 30m fly away from people + course it's same rules for both categories, but charging batteries off from a power bank is so good for practicing. Greetings from slovakia 🐱🐉
Shipping is free. When you report the crash to DJI, they send you a shipping label, which you print. Your only cost is the packaging and the label. And the 49 euros
So shipping is free, DJI takes care of that, you just need to print out the label and pack it. It's an excellent drone, I use it the most, I'm sure you love it, good you got the DJI Refresh package!
![CAMPปลิ้น | รวม Highlight 2024! PART [1/2]](http://i.ytimg.com/vi/6hnvNnvYloU/mqdefault.jpg)
Thank you so much for sharing your story with us, we appreciate your feedback, which provides us motivation to keep improving. Fly safely always!
No, thank you! You guys know me, I don't always fly too safely when I'm getting the shot and I'm a little adventurous when in the air with your drones, so I'm overwhelmed and grateful for the DJI Refresh Express service, it was excellent!
HAHA You don't fly safely,i like you.
I'd a terrible experience with you.. flat generic replies with no real answers to my questions.. it took weeks too and in the end you wouldn't replace the unit because I hadn't bound it to my account even though I'd paid for the insurance.. just felt like a big scam to me.
Well, not always, but I fly with consideration for others ✌🏻
Drone newbie, first ever drone the Mini 2, but I didn't take the Dji fresh express service. But I certainly will in the future, in the meantime I'll try and keep it in one piece. Excellent service Dji. 👍🏻
Care is awesome I crashed my drone in the first month and ended up replacing it $49. Still a little nervous but it's great to know it's protected! Care is absolute must! Thank you dji!
Yes, it is an excellent service!
I literally bought the mini 2 last night and was looking for videos about care refresh. You delivered with a 19 minute banger. Love the content mate
haha, perfect timing!! This was such a long film I'm surprised so many people watched my story to the end. Thank You!
Great video! I used the Refresh Express on my Mini 2 as well. They have another option where, in addition to the $49, you can pay $300 and they ship the replacement immediately, then credit back the $300 when they receive the crashed drone. I used that and got my replacement in one day. Love DJI!
Really?? I had no idea about that option, I use to Express where I pay upfront, they send it as soon as they receive mine without looking at the damage and we're done. The $300 option sounds good if you need it fast, thanks for the heads up, I'll look into that.
That was great Phillip , my Mini2 recently took a swim in a salt water lake on our south coast of Australia , non pilot error was determined as i was still in my 12mth warranty period , the drone decided to immediately take off from the ground and fly into a nearby lake , it was retrieved in about a metre of water in under 60secs but still failed to respond , DJI looked at my flight details and could see the home point changed within 2 secs of taking off , i had no chance to respond.They replaced it free of charge along with a new battery , very happy with the response time and updates from them.I then spotted your care refresh video and decided straight away it was a good investment.Thanks so much mate your humor shows through in all your stuff you do , keep it going , all the best from Sydney Australia :)
Great to see you up again. Missed your mini 2 videos. 🙏
Thanks for the overview I just crashed my mini3 and i was panicking. It still Flys but it makes all the crazy noises and one arm is loose.. I will practice with this abit more and will use the fresh. I need to make sure it is safe to fly first.
I recently purchased a mini2 on a cyber Monday sale. Learning all I can before attempting the first flight. Really enjoy your content. I'm going to sign up for refresh immediately. Thanks for all your helpful insight.
Rather cold unboxing though. You should have said "hello my new little friend", lol
Cheers from Canada
I also had a very positive experience, last year with care refresh. I received my brand new replacement drone within 24 hours, shipped from the Netherlands to the UK where I live. Highly recommended. Couldn't have been more impressed.
Had an accident with my Mini 2 today. Went for exactly the same option as you and watching this video has reassured me that I'll have my drone for the next camping trip!
I love your video material. I love the way you present and how to share with us. You convinced me do not quit to DJI MINI 2 for Autel Evo Nano Plus. I am so lucky cause I found your youtube channel.
Thank You!! DJI is a good way to go, especially the Mini 2!
Finally someone spoke about how efficient it is! I just followed the process and the joy of receiving an all new drone made me want to cry..ok maybe not but you know what I mean!
haha it made me want to cry, that’s for sure! I agree, very efficient, super fast and saves me a ton of headache 👌🏻
@@PhillipSkraba There was quite a lot of diss on the internet about DJI support so I didnt expect much but gotta give it to them for exceeding expectations. More power to your content!
Super! Pěkný návod. Doufám že to nebudu nikdy potřebovat, ale koupené to pro jistotu mám. Přeji hezké záběry.
Thank You! Yes, it's best not to use it but to have it just in case.
Phillip,
Excellent Tutorial Video on DJI Care Refresh!! Thank You for showing everyone how to do it!!
I'm happy to help, I thought this video might be useful for others.
Brilliant, Great to see you back up and flying again, that's a great turnaround, look forward to seeing more great videos from you
Thanks Martin! Yes, glad to have a fresh one in my hands!
Love your vids! Very informative Phillip.
Thank You Jason!
I saw your shattered drone in the opening and thought, "oh no, DJI sent my crashed Mini 2 to Phillip Skraba!" LOL. I second the motion on DJI Care Refresh. They certainly did right by me. Love the scenes at the end.
hahaha, now that would have been a funny video!! Yes, excellent service from DJI. Thank You, I thought I'd film a quick sequence showing it works perfectly.
Thanks for your time Phillip! Great video 👍🙏
You're welcome, thank you!
Worth every dollar. You will need this insurance.
Yes, I totally agree!
I love your openings, they're always entertaining. Good information.
Thank You Lee, I like to have fun with them.
Amazing footage at the end do you have a video showing us complete beginners how to use it? Thanks
Thank You! Sure, I have a beginners guide in the playlist 🔥
always entertaining as well as informative...you are part wild boar and church mouse..keep up the good work and inspiration for us all to push further
haha, that's a mixture that sounds like a ton of fun! Thank You, I will do!
Really good vlog Phillip, useful to see the process so thanks 👍🏻
I'm glad you liked it Dave! Thank You.
Awesome Vid and information Phill👏👏👏👏🙌
Thank You!
That's really fast replacement process. If it's available in my country (Indonesia) i definitely will get DJI care express plan for my mini 2. Hopefully they will expand the availability in other countries soon!
Nice episode! Thanks for sharing
Thank You! Yes, it's extremely fast and absolutely no hassle, so I'm very happy with it.
That was quick service from DJI for you. My flyaway claim took two weeks, although I did ask for the data analysis option, which took a day or two. It is nice to open up the replacement box isn't it, I can see you enjoyed it Phil !
Yes, it was very quick! I'm really happy with the service. haha, I have so many boxes, I now just treat them like boxes. I used to build box cities, shrines, but now, it's just a box, and a drone is just a tool. DJI makes the best ones, of course.
Great video. Hopefully the process will be as smooth if I ever have to send mine back from the UK.
Thank You! I'm sure it will be just as smooth!
Great video. Thanks for explaining. Peace of mind after just crashing my new Mini 3 Pro. DJI Support sound amazing!
DJI support do a great job!
I have a small crack on one of the legs. But for some reason the service didn't work for Canada. I've chatted with support and got my return label in a minutes to my email. Great service so far.
Really? Two words - super glue. I used that on mine 😂
Awesome! You just read my mind, I was looking for a video like this, really well made man 🙌
I'm glad the timing was perfect! I was hoping people would find it useful.
Cracking video! If only I could get DJI refresh in Mauritius 🤔🥴 Enjoy your new bird.
Thanks Lucy! It's a damn shame it isn't worldwide, I would have crashed so many times in Mauritius by now!
Wish I got dji refresh on my mini 2 got it for my air 2 and pocket 2 but I'm always using my mini 2 wonder if I can still get it the only reason I didn't is because I always fly in open spaces but seeing your video and how quick dji have sorted your case out makes it well worth the money think ill contact them to see if I can still get it. Well done my friend love the videos as normal can't wait for more dji your the best love there product's 😁👌👍🇬🇧
Thank You! I'm 100% sure how it works after activation, drop them an email, I know there is a service where you film your drone, show them it flies and somehow that is accepted. Like I said though, not 100% sure about that. I make sure I DJI Refresh everything now, it just saves me so much money and hassle in case something goes wrong, and if you fly like a nutter as I do, well, accidents happen. All the best, can't wait to get back home and see the Queen 🇬🇧
@@PhillipSkraba nice one and ill let the queen know your coming and ill see if she will allow you to fly over Buckingham Palace 🤣👍👌🇬🇧
@@UKBUBBLERS Now that would be something!
Another great vidoe mate. Well done and something that I don't doubt a lot of DJI owneres would find very very interesting. Stay safe and keep the vids coming. They keep us all saine. Oh, and as always a BIG thumbs up. Come to think of it you have never ever made a bad or mediocre video. They have all bee great.
Thank You Kym! Yes, I thought this video would be helpful to others who might be worried about this experience or not sure how it works. So documenting my story was for you guys so you can see that the DJI Refresh service and how well it actually works. I'm glad you liked it Kym, thanks for the continued support!
Thanks, Phillip! Thanks, DJI! You guys are awesome!
Thanks Thomas! We're happy to be of service!
Can you please make a video of your cinematic gimbal settings in dji mini 2 for smooth video? Thanks
Sure, you'll find those in this video - th-cam.com/video/JhXF2P8QC7o/w-d-xo.html
@@PhillipSkraba Awesome. Thank You Sir 🙏🏼
This is a fantastic watch! Excellent video as always Phillip going thru this myself right now! Maybe make a video when all complete!
Thanks Dan! Do it, everyone has a story to be told, tell it!
Thanks for taking us through this process. Well done DJI.
You’re welcome! I was hoping it would help others see how it works.
hey phillip im glad you got it and so glad you made a vid on it .like to think you remembered on me chatting with you on making a Mini 2 vid and thanks but wow i cringe on the one that you crash
Hey Rick, haha, I can't make one on my crash as I don't have that footage, I was concentrating on changing settings whilst flying forward and not looking at the screen, and then I just fell out of the air 😂 Bird 🦅
@@PhillipSkraba Oh so it was a bird ,those darn birds
Thanks for shared your experience but last week I just fix by local I already pay 7000 thb. For change camera 😭😭
Oh gosh, that sounds like a lot 😂
I wonder if you could make a video how to re- calibrate the DJI mini2 remote control,,, my remote control been playing up and it say remote not connected to aircraft. I’m a bit scared to use it just in case I might lose it the drone
That is very odd, delete everything and start fresh!
@@PhillipSkraba thank you so much 😊 will do that!! Have a good day
I love your videos
Thank You David!
I actually wanted to hit the like button twice. So glad you shared your story.
I walked away like “keep calm fly safe” #djicarerefresh
Thank You!
I had the same thing happen, and I had a new one back in two weeks with a new battery aswell. DJI is legit and a must have if you ask me.👍
It's great so many people have had positive experiences like myself with DJI Refresh! I'm glad you got yours back in the air Andrew!
Did it come with active track? I hear some of the new mini 2’s come with Active Track. Or better horizon because the Nootka on on some peoples drones got screwed up.
Man…. Very well documented. You nailed it. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Thank You!
Hi Philip, just wondering if I can still purchase the DJI Care refresh even though I had my drone last year December!! I did find out some few problem in mind and need replacement instead!!! Thank you so much for your help!!
Hi Romina, apparently so! There is a link in the description of this video on how to go through the video verification, that should work I've heard.
"Hit the dislike button twice.....!", hahahaha Brilliant. Also loving the original Dymo labeller. That's what I use too. Loving the channel, keep up the great work
The Dymo labeller saves my life!! It's such a good tool to have, it just speeds up my workflow. Thanks Garry!
Great video, very reassuring. Fantastic service!
Thank You! Yes, very, very good service!
I want to ask if I can get (Dji care refresh ) if i buy used dji drone or i must buy it new to get this service .
Thanks in advance ❤️
Looking forward to an incredible experience as your own. I just sent my DJI FPV out yesterday. I miss it so very much.
Thank you for the excelent video! Very useful! Keep up the great work! 👍
You're welcome Paul!
Love DJI Care Refresh Express. I have used it once and sent the drone on a Monday and had it back in hand before by Thursday of the same week. I paid for mine and printed the label and shipped on Monday the May 17th, and the replacement was delivered back to me on Thursday the 20th of May. Super quick, but then again, in my case the town it went to is only about 60 miles from my home.
I just sent my Mini 2 back yesterday but did not choose the Express option this time, as I was only getting a Gimbal error of 40011 and nothing worked on it. Only happened after I did the latest firmware update Good luck on the Freewell filter. I lost one in a creek with my very first Mini 2 and I just had to order the single lens to replace it..
That is some super fast service in that case!! I thought mine was lightning fast ⚡️ DJI are great at service in my experience. Yes, hoping Freewell get one over to me 🔥
@@PhillipSkraba, yeah it was fast, but again, its actually 52 miles in between the town I live in and the DJI service center in the town it was sent to. My drone I just sent them I gave to the local UPS store yesterday morning at 9:35 CST not sure when UPS picked it up, but it was delivered this morning at 11:54 CST. I did not do the express this time, as I am hoping they may actually handle this Gimbal issue under some type of manufactures warranty, since it seem to be a known firmware error, but we will have to see.
Keep me updated, I'm interested too!
@@PhillipSkraba no problem. I am hoping to hear something from them tomorrow.
@@PhillipSkraba just got an email from DJI, well ok, a couple of them, this is what was in the last email they sent me:
"This message is from DJI Support. After testing your product, DJI has determined to provide you with free repair service. The repair is expected to be finished within 3 to 6 business days, after which the product will be sent back to you. Thank you for choosing DJI. "
What's everyone's feeling on how many years you should purchase? One year for a Air 2s is $99 and 2 years is $169. I'm thinking buying the two year now but this is my first drone and not sure if I'll keep it that long. You can extend the one year as long as you do it before it expires and you have one replacement left, You're looking at $89 more. So you're looking at $189 versus 169 if you purchase it up front. What's everyone's opinion
This is a hard one. I buy one year Care as I'll probably sell my Mini 2 when I buy the Mini 3. I can't afford to keep both, nor do I have the need to. However, I will probably pick up the 2 year plan when the Mavic 3 Pro comes out as I'm pretty sure that's a drone I'll be using for a couple of years.
@@PhillipSkraba it was 169 vs 99 so i got the 2 year. I figured, I spent this much why not another 69 for another year. I'm sure I'll have a opps by then.
$ out on the old math ! All counts.
Cool service from DJI. I did not know about this. Seeing a lot of videos with drones from you, soooo I don't know if it's that good, because I want one! Haha! 16:27 I use the exact label maker to label my batteries and cases! :))) Also the city looks really nice from the few shots with the UPS car and the fly zone.
It's an amazing service, I'm so happy this exists otherwise I'd be a lot more stressed when flying and a lot poorer. DJI do a great job with this. That label maker is awesome, I use it for everything, especially my batteries! The city is beautiful, very artistic, but flat as it gets, most of Poland is very flat, unless you go down south to the mountains, it's gets pretty bumpy down there.
ok, but what if you don't have dji care refresh? can you get it after first 48 hours? because it wasn't available in shop where i bought a drone... i heard you can buy it only from dji after sending them varification video that everything is working... i want to know what kind of video, to see if it will work
Hey dude! I was just curious if you have to register/put in the new serial number for the new replacement drone onto your profile. So if the accident is out, and you use your replacement service again, would you have to use the serial number on the new drone? And does DJI, automatically put in the new serial number on your account?
It gets automatically updated, in fact when I turned it on and re-linked the new drone to the controller, it showed up straight away on the screen that DJI Refresh had been updated.
@@PhillipSkraba oh okay! Thank you so much🤙😎
@@PhillipSkraba This was the question that occurred to me while watching the video. It's actually quite impressive that it took care of this automatically.
Yes, I was surprised too!
The first time I did this, when I started the drone and opened the app if popped up asking me to link the drone to my DJI care, super easy.
Very good video. Been there and done that now. :) Waiting anxiously for the Mini 3 to show up next month! Great Ending of the vid!.
Superb... This must relax many whom need to, or may need to claim in the future... BTW.. how come your mini2 took a sky dive without a shoot.. 😬
Thank You! Oh it was user error, I was concentrating on something completely different 😂
@@PhillipSkraba ahhhhh... I have had a very near miss the same way too.. unfortunately I didn't get her number. 🤫 (Kidding)... (Maybe).
haha, you should have!!
I buy the care refresh with every DJI drone! Better safe than sorry. I like how they have the fly away coverage now.
Yes, me too!! It's a lifesaver.
Great video, just going through the process of applying of the express option as I was watching this.
It’s a great option, super fast and practical.
Same time frame as my replacement......pretty efficient !!
Yes, so fast! DJI did a great job here!
Excellent! Excellent! Excellent! I had a minor crash when I landed on the roof of my car and it slud off to the ground. I must have warped a propeller since I subsequently got a message saying the propellers were rotating too fast. I will replace them as this does not obviously qualify as a crash per se.
I've had mine fall of the car so many times, never had a problem though, it takes a lot of abuse with me. Sure, swap the props and you should be fine. However, props spinning too fast, that sounds fun 😂
Sorry about your old Mini 2. Are we going to get to see the video of it's demise?
It happens, the new one is nice too! I'm afraid I don't have the footage of that.
Gday Phil,
Thanks for the video hopefully something I'll never need to use.
One question, how did you pack the battery for postage
I so want to visit it looks so spectacular
Hi David, let's hope so! I just stuck it the Mini 2 upside down, so it wasn't connecting. It wasn't damaged, only a little bit of the plastic, so decided it was safe to do that.
I can second your comments. One week from dispatch to receipt and a turn-around time of 3 hrs 12 minutes. Superb DJI Express service from Scotland to Holland and back.
It's absolutely fantastic, I pick it up with every product I buy from them! The one time it ran out, I was so gutted, so I learnt my lesson to keep it in check.
Hi Philip. I love your videos and they have proven very useful as I begin using drones. I fly a DJI Mini 2 but I cant' seem to see the 'compass', half-circle with the triangle icon showing where my mini 2 is (in relation to me) and the direction it is pointed in on my app screen. Do I need to set something up to be able to see and use it? Should it appear automatically? Thanks in advance for your assistance.
Hi Andre, thank You! So the compass is on the bottom left, you need to tap it, or double tap it to open it up. It's a little annoying as it's so small, it'll go between compass, map and hidden, so you need to play around with it till you're happy. It should show the drone, and you on the map, so as you spin you should see if you're flying towards or away from yourself.
@@PhillipSkraba Thank you. I've got it now.!!
Awesome!
First of all, thank you!
Second I crashed also my DJI mini 2 on the First of July my birth date, purchased on 28 June with only 1Hour and 7 Minutes of fly.
I did the DJI care in the first 48 hours, and I was curious to see the process to see how to send it back and what is better to do.
I saw your video yesterday and send the drone on 12 July.
Super sad about the accident that is also recorded on the cashing, but I'm sadder than I lost amazing moments with my family that I could film with the drone in fantastic places.
Still waiting for the replacement, but is not the fault of DJI more of the currier local collectors!
Hi there, we are sorry to hear about that. May we have your case number? We will ask our related team to look into your case and check if there have any logistics issues. Thanks for your response.
Sorry to hear that, it happens to the best of us. It looks like DJI wants to help you, so give them your case number and I'm sure they'll get on top of it.
@@DJISupportChannel Hello, Thank you very much for your support my case number is:
CAS-6752014-T6G5C8
I send also the battery by the moment that was in the DJI care process, is on the same package but not connected to the drone for security reasons
I know that the service from DJI is amazing and I do not expect anything less.
Is important for the community to know that you have your support because let's face it is a hobby with many environmental factors = Risks.
Very happy with the Mini 2, now I'm also aiming for the FPV model,
Also Philip thank you for the FPV review
Anytime! Happy you’re happy! DJI service is amazing, I totally agree with you!
@@DJISupportChannel Hello, Sorry to bother but now it seems that there is some logistic issue I got the UPS code but they are still in Label Creation, and no expedition
Many funny moments in this as always, 14:38 is just one 🤣. Question: I may have missed it but why do you label the batteries? Keeping track of the battery life?
haha, that's for the people who hate me abusing my gear 😂 Just giving them some more oil on the fire. Yes, I label them so not to waste time on set, so I know straight away which one to use next and which one needs to go on charge. Every single battery I have is labelled.
Bro, how did you do this? No video exists on what happened?
haha, we don't need to talk about that Kevin. That's for a need to know 007 basis 😂
@@PhillipSkraba Oh my goodness - would have been super bad then? Don't tell me those wind farms.
I think it was a bird Kevin.
@@PhillipSkraba Of course it was. :-)
Great video, I just get mine and I'm very surprised, brought with dji care also
Thank You Daniel, I'm positive you're going to love it, it's an excellent drone. The DJI Care is well worth it, it gives you peace of mind.
Merci Phillip pour cette vidéo superbe et rassurante! 😁
👌👌👌
You're welcome Yves!
Merci Phillip!👍
I loved your anwer to DJI care refresch !👌👌👌
You are teasing! Ha ha ha 🤣🤣
Have a good day!
Thank You Yves! haha, DJI are cool, I love their products and can't wait for the next series of drones they'll drop! Have a great day too!
On a Mini2 a Refresh plan is very worth it. I mean, I would rather have such a plan on a mini without all the obstacle avoidance sensors than my Mavic 2 Pro, with all those sensors... I do have plans on both...
_Greetings from The Netherlands, where your replacement came from. Eindhoven is about an hour away from me... er... as is about the rest of the Netherlands. (Tiny country)_
Yes, it’s an excellent plan, and well worth it.
Hello Phil, I'm planning to buy dji mini 2 this month. But my question is. What is crash my drone to tree or on the water and recover it. Does it include the dji care refresh? Thanks
Hi! Sure, DJI Refresh will cover everything really, you do need to physically send it to them to be able to sure the DJI Refresh, or if it drops into the sea, you'd have to use the Flyaway option, which is a little more expensive. It's worth it though, make sure you pick it up! If you need any links, you'll find them in the description of this video 🤜🏻🤛🏻
@@PhillipSkraba Thanks Phil. I really love watching your videos 👍👍👍. Stay safe 🙏
@@PhillipSkraba hello Phil it's me again wally. Sorry to bother. But I need your advice. If going to buy dji mini 2. Do you think the fly combo is way better than buying mini 2 by itself? Do u think the after market mini 2 accessories are cheaper? What's risk? Thank you.
When you send it back to them do you have to send the battery as well?
No, unless the battery is damaged, however, if it's damaged to an extent that it's dangerous, get that thing recycled asap, send DJI a photo that you can't send it back due to potential explosion.
If you purchased a used mini 2 that had care refresh already in place is the cover still available/transferable for the new owner 🤔 enjoy your videos 👍🏻
Thank You! No, I'm afraid it states in the terms that you can't transfer ownership of the actual DJI Refresh.
16:25 What’s that device??
THank you my friend i pause your vid ,one thing with you ,you make the Mini 2 in your hands like magical no one other then you can do that friend i get you crash it i chatted with you already but Phillip your the best cinematic footage i ever seen i mean that .soory Darren but its true ,so mow im going to finish watching the rest of your vid
Thank You Rick! I guess I just fly it forward, a little bit to the sides, add a little bit of contrast and saturation, a silly voice and I'm done. Darren who? 😂 I don't know him.
@@PhillipSkraba HEY friend well this is extremely hard to talk about i regret even mentioning his name really ,but i believe you no him and even friends with him and thats great hes a Mini 2 TH-cam channel and for the most part very very good he helps people even me but i dont sub to him no more but i still watch him all the time , he did something really bad on one of his vids tho and im still upset about it he did a vid on how to make money with the mini 2 ,great right and it is but he had said that Canadians needed a license with a sub 249g drone for commercial use and thats completely on true ,i brought this up to him and he never investigated this so now Canadian people that have the MM or the Mini 2 that belive him will spend as much as 100s and even 1000s to take a test or course thinking they need a commercial license with the Mini 2 thats very sad ,Sorry for the rant friend
We’re all human Rick, sometimes we screw up, I know I have a ton of times, I have good intentions though, and I love helping people. I’m sure he meant no harm, this TH-cam thing sometimes gets the best of us and the pressure builds up, replying to hundreds of comments instead of spending the evening with our families, it takes a toll. I feel it and it’s not easy. We do our best out here, and there are times we put out bad advice or information, I’ve seen it and I’ve done it, completely unintentionally, due to lack of sleep and attention to detail. Let’s remember we all make mistakes. It’s good listening to TH-camrs and influencers, however it’s always important to do your own homework and research, let’s hope our Canadian friends did that.
@@PhillipSkraba THX so much for that and your right but im going to say this to you friend ive been with you really long time and im not just saying this ok i have maybe 4 subs i subscribe including you relative to the Mini 2 of course and you are the most and best info and footage of the Mini 2 i really mean that Phillip im not just saying this i am being completely sincere ,so THX for everything friend
Recently had my mini 3 replaced with the express replacement and, while it took some time for the package to get there via UPS (from Lithuania it was sent to an authorized service in Hungary), they shipped it back to me via DHL in *one.day.* Less than 24 hours, and the next 2 days were holidays so that would've delayed it a while more, overall took a single week and I got a new (slightly sub-par QC) mini 3.
Though shame they don't offer an expedited service option instead of full on replacement, my mini 3 had a single broken arm and no other damage and it was basically new (10 days old), while I got one that has quite a few cosmetic QC issues even if it flies alright, so it's a bit of a waste. :)
Did you have to do a firmware update? Ours came back with the same QR code but needed a firmware so I think its a new chassis.
Mine is completely new, and I needed to update straight away. Did you use Express?
It was warranty but turn around was 6 days incl postage to NZ via UPS.
Also super fast! Great.
Just curious, did you check the serial number of the new drone? I'm just wondering whether the one they sent you was brand-spanking-new, or if it was refurbished? I went through the same process, but the replacement they sent me was actually a refurbished unit.
2 questions:
1) do you still recommend Mini 2?
2) do you think a non-often flier also needs dji care? If I fall the product without my fault, DJİ is supporting the damaged/lost product?
Sure I do, it's an excellent little drone!! Yes, always, always pick up DJI Refresh for your DJI products, it'll save you a ton of money if things go wrong!
OK!. Mini 2 is really great, I am trying to find out some ways to increase its night performance. Night shots are really dark. I was considering to buy A2S for night shots, but didn't do that because of 1)expense 2)regulations 3)wasn't logical to buy a drone for night shots only. 4)I didn't need active track at all.
If you check out some of my videos, I use it for night shots. If it's super dark, 25fps, then drop it into Auto mode, it'll drop your fps to a minimum, if you flow slow and smooth, you won't notice it, but you'll get a little more light, and of course ISO 3200. Noise, yep, but that doesn't bother me too much.
Hi Philip, i thought you have to contract the refresh care after purchasing the drone and you have only 3 days after activation.
Yes, that's correct, I think it's 48 hours after activation, or at least it was. However, if you follow the instructions on this page you should be able to get approved and buy DJI Refresh after 48 hours hours of activation - repair.dji.com/en/djicare/customerupload
@@PhillipSkraba thanks, but i missed, i activated it in march.
I'm not sure how the verification works, but I can't seem to find any information on how long after activating the drone you can use the video verification.
Let me check if it is a mini 2. I was thinking that maybe they would have sent you an inspire 2 inside that little box
I would have fainted 😂 I love the Inspire 2! Owning one would be a dream 🔥
@@PhillipSkraba I love that Inspire. Waiting for the Inspire 3. I have the original Mini, as well as the Autel Evo 2 Pro 6K. But the Inspire is a step up for sure. Love them.
Yes, the Inspire is a totally different experience!
I paid the insurance but something went wrong apparantly, but my crashed drone was repaired by DJI for about 100 euro. So the drone is back in my arms again. Could I buy dji care still months after the purchase the purchase and after the reparations.
That is odd. Well, I'd get in touch with DJI Support and ask them if that's possible after a crash.
Hi Phillip, what's after the one year? Is it possible to renew the care refresh?
Sure, I did, you can renew it for another year and crash into a ton more stuff 🤘🏻
@@PhillipSkraba thx Bru
Anytime!
Yup, I actually didnt expect it but pleased to receive my drone replacement in less than a month.
That's pretty long, good you have it though! Fly safe.
When you receive the new drone when does it offer you the option to purchase Refresh+ ? Basically 2nd drone replacement.
@@toddkingery9951 From what I know, you get up to 3 replacements within the 2-year validity of the Care Refresh Plan
Fantastic Video!
Thank You!
If you send in your drone, and its deemed now repairable, you pay the more expensive fee correct, or?
You then get a choice, repair, or Refresh. So basically for me personally, it's a waste of time, I'd rather just replace it straight up and get back to flying.
You indicated that the drone fell about 100 m I had a phantom three fall about the same distance may I ask did the motors just quit working that's what happened on mine? I had a situation a few days ago with a mini two where the functions on the sticks reversed themselves
This was user error, I wasn't paying attention I'm afraid. The drone itself has always been perfect, I'm sure this fresh one will be too 👌🏻
Cool video bro
Thank You!
@@PhillipSkraba your welcome 👊🏼
Dji care refresh, can you register your drone at anytime. Also do you have to pay for the care refresh deal? Cheers 👍
Pretty sure its within the first 48 hours of purchase mate..
It should be within 48 hours to make your life easier, however, there is an option after 48 hours if you're in need of the service, I've linked it in the description of this video. Yes, you have to pay for it.
There is a post 48 hour option, it's a video verification you'd have to go through.
@@PhillipSkraba thanks for your help. Hope I don't crash my drone.
@@PhillipSkraba leanred somethin else haha never knew that..👍
Is your horizon level on the new drone? Mine seems to be consistently a bit off level (I use the gridlines to check this).
It's off sometimes, yes. I just straighten it out in post, no biggie. I heard a few TH-camrs moan about it, I haven't got time to do that, I just add a degree in post and it's straight. Don't worry about it, just fly it Justin 🤜🏻🤛🏻
I've bought mine mini 2 fly more combo just two days ago and today I've bought 2 year refresh plan so I was hoping I've decided wise 😁 did you paid shipping normally ? I've saw some shipping quotes up to 20€ to a netherlands , not a big deal, but adds up. Still I'm torn for not getting 2s , seems like despite 30m fly away from people + course it's same rules for both categories, but charging batteries off from a power bank is so good for practicing. Greetings from slovakia 🐱🐉
Shipping is free. When you report the crash to DJI, they send you a shipping label, which you print. Your only cost is the packaging and the label. And the 49 euros
So shipping is free, DJI takes care of that, you just need to print out the label and pack it. It's an excellent drone, I use it the most, I'm sure you love it, good you got the DJI Refresh package!
@@alanjm1234 Thanks guys, that's a nice touch. Did not expected that to be honest, but it adds to the value!
So if i get it right? you pay to have the refresh kit and you pay again when its crashed? so you pay up to a 100 in total?
Yes, that’s about right Bart.
Where is your video content from Seychelles?)
I dropped a film, I think it has Mavic 2 Pro in the title, and few here and there showing off Seychelles footage.
in Serbia we can't buy dji care refresh but we can buy dji drons. :(. because that I fly my mini 2 with fear. good video.
Well, at least you can buy them, that’s the glass is half full type of mindset! Be careful and have fun!
Thanks Phillip
You're welcome!
Thank you mr Phillip for more info .
I crashed my dji mini2 it says power system error .
Left back arm or motor of the arm how to solve ?
Oh gosh, no idea, I say pay the price, send it in and get a new one.
@@PhillipSkraba 49£ = what in$?
@@caalinAbyan Oh gosh, no idea, you'd have to look on the US website, I use the EU website.
I have mav air 2 and just got the refresh. A lot better to pay 130 then another 1500
Yes! It’s well worth it 👌🏻
I've bought a secondhand mini 2 with 2h flight time. it's about 6 months old. Do you know if I can buy dji refresh on a second hand drone?
It’s possible, there is a link in the description of this video on activating and buying Refresh after the 48hr period.
@@PhillipSkraba Appreciate it thanks 👌