Never thought that HP would do a video like this not duggesting first to buy a new high cost printhead (that would be more cost-effective buying a new printer with a new set of inks)... ¡Thanks HP Support!
Hi Aoryu, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
I bought an older 8702 for $20 a couple years ago and never used it. Finally Bought some off brand ink from Mercari just this week. After several failed attempts of cleaning the head via the printer, I tried this method and it worked wonderfully!
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! However we do not recommend using off brand ink. To find which ink or toner cartridges work with your HP printer, select your printer model in the tables listed under this document: hp.care/2rsrL7j If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
I was worried when I read some of the comments, but as others have said, it was do this cleaning or get a new printer. Everything went according to the instructions until it came to the 15 minute drying period. There was still lots of water inside. I returned the ink cartridges to the printhead to keep them from drying out. I left the printhead with the ink cartridges on my desk for several hours to dry thoroughly. The printhead carrier wouldn't stay out where I could reach it, so I had to pull the power plug when it traveled to the correct position. Thankfully, all is working great now.
I went to HP local to repaire my ink tank 410 three times and it not works well, I can not print back color. When I try to clean catridge manually like your video, it works perfect.
Perfect. After cleaning exactly how described, I get the error "problem with printer or ink system" and i can't use the printer anymore, since it's not working and stucks on this error. Thanks HP
My 8600 Pro has had issues for the last year. Before finding this video, I had purchased a new printhead. It turns out these thermal inkjet printers have such small nozzles that if you go longer than a week without using them they clog. I just tried this method on the old printhead and it takes FAR LONGER than 15 minutes to dry. I'm lucky I have two of these things or I would have been forced to put the cartridges back into a WET printhead. It's been almost two hours and there is still water in this thing. I will give it days if I must and report back my findings but HP needs to put out some model-specific instructions for these problems. The 8600 was a $400 printer at the time that we bought it and it is well out of warranty but we thought we were paying for power use and reliability but we can't afford to replace the printhead ($100+) every time we fail to print something for more than a week or even a month. As of right now, the next printer I buy will NOT have this kind of printhead unless I'm concerned about resolution and am SURE I'll be using it daily. Otherwise, it's an overpriced piece of junk.
I've had my 8600 for 13 years and used it regularly. I did not know that if you do not use it weekly, if not daily, that the cartridges and printhead would dry up and clog. This is so painful and frustrating to deal with.
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
This did work on my 8710. I had to run the “clean printhead” function a few times and toggle the ink cartridges a bit, but I eventually got it working.
I have a OfficeJet Pro 8720 - which has a pretty different-looking printhead/ink - and the electronics on the back definitely do not dry out in 15 minutes. Or even hours. I removed the green plate on the back of the printhead with a T6 Torx screwdriver about 3 hours after doing this procedure and there was still water in the little ports where the springs reside. Had to keep inserting and removing the springs (and placing them on tissue paper) to get those ports dried out.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in cleaning the print head of your printer. I will do my best to assist you. Please refer Step 12: Clean the print head under here to know about cleaning the print head: hp.care/6055YCPGW Regards, HP Support
Thanks for this tutorial. I followed the steps and my printer is working fine now. It was either try this cleaning method or get a new printer. So thanks.
@@HPSupport My printer model is HP Smart tank 500 and i must clean printhead. An autonatic cleaning is not useful, i tried it 12 times. But picture printing is so bad, and it missing colurs. Can i clean printheads manually? Is it recommended for HP Smart Tank 500? thanks for attention.
This worked for my Canon G6020. The color print head was clogged beyond the ability of the cleaning procedures to fix. This did the trick first try. Cancelled my order of new print heads! Who knew it was this easy?
Hi Jeff, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! However, the steps mentioned under the video are tested on HP printers. We would not be able to comment whether it would work on other brands. Have a wonderful day! Regards, HP Support
Dude you are amazing. Bought an excessively stupidly overpriced printer and it would not work properly. Thanks to YOU, it now does. Thank you,, thank you, thank you
Hi Anthony, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in cleaning the print head of your printer. I will do my best to assist you. Clean the printhead of your printer as mentioned here: From the printer control panel, open the Setup menu. Open the Printer Maintenance menu. If necessary, open the Tools menu, and then touch Clean Printhead. If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle. Regards, HP Support
@@godfrey_of_america If it was planned obsolescence, they wouldn't be releasing official videos on how to fix the printhead that is working for lots of people
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Worked for me when black ink stopped flowing. I thought I was going to have to replace the print head, and that is probably a waste given the price of a new one. My OfficeJet pro 8610 has been a workhorse for 10 years having printed nearly 16,500 pages
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support
Great, I should have read the comments before I did this to my print head. I have or "had" an Officejet Pro 8600 Plus, now it is a paperweight. I get the " There is a problem with the printer or ink system. Turn printer off, then on. I problem persists, contact HP." every time the printer is turned on. I have turned in off by the switch, unplugged from the back of the unit, removed and reinstalled the ink cartridges several times, even removed and reinstalled the print head, with no luck. Before I did this so called fix, my printer worked great for black and white printing, scanning and faxing, just the color was bad due the the magenta nozzle being partially plugged. I ran the "Clean Print Head" function several times with a little success, but never really unclogged the nozzle all the way. So, I decided to go surf TH-cam and found this HP Support video, so I thought I would give it a try as the video wasn't produced by "Uncle Fred's Printer Repair" but by HP so I could trust it, yea. Thank you HP........
@@HPSupport Is that what you got out of my post........ it didn't fix anything if fact it made a semi functioning printer a complete paperweight. I think you need to reread the post.
I should have read the comments too. Everything was printing really dark after I canceled my subscription with instant ink. I thought if I went back to the subscription and a few cleaning all would be well. Nope, lines in the page and still dark. I cleaned according to instructions. Now error. Turned off and on. Unplugged for 60 seconds....nothing. P.s. I got your sarcasm
+stoplooklistenable thanks for reaching out! I understand that you are experiencing an issue with an ink cartridge on your printer. I'll do my best to assist you. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8 Let us know how it goes.
@@HPSupport You gave answer for Ink Cartridge failure, not for Print head failure. This failure is very often when you try to clean the printhead this way. I will never try it again.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about replacing the print head of your printer. I will do my best to assist you. May I know the complete model number of your printer? Please let us know! Regards, HP Support
OK I won't leave the cartridges outside of the printer for more than 30 minutes... I'll open the lid and set them in while I let it soak overnight. That sentence was really not that clear it's a little ambiguous! Otherwise it's the most helpful video I have seen or even documentation that I've read from HP in the last 20 years that's actually been helpful! Although I think my problem is beyond this at this point but this is something I could try yet.
Hi there, thanks for contacting! We are delighted to hear that the video was useful to you! Please let us know how it goes. If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
Hi Rhonda, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in removing the print head. I will do my best to assist you. The print head on this printer is not removable. Please refer page number 106 of the user manual to know about cleaning print head: hp.care/3pRAi72 Binu-HP Social Media Tech Support
Hi John, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Binu_HP Social Media Tech Support
Hi Richard, thanks for contacting HP Global Social Media Support! I understand that you are receiving error related to print head on your printer. I will do my best to assist you. Try these steps - 1) Take out the cartridges. 2) Unplug the power cord from the printer & wall. 3) Wait for 30 seconds. 4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 5) Insert the cartridges back into the printer. To clean the printhead - 1) On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon . 2) Swipe up on the display, and then touch Printer Maintenance. 3) Touch Clean Printhead, and then touch Continue. Hope this helps! Keep me posted. Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about cleaning the print head of your printer. I will do my best to assist you. Please refer step 17 under here to know about cleaning the print head: hp.care/6051YtQ2t Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - splr.io/6059YTEtl Regards, HP Support
Hi Sandra, thanks for contacting! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
My printer does not print in blue. When I print a diagnostic page I get test pattern bars in shades of black, GREEN, red, and yellow. Is this a cartridge problem or a printhead problem? I've tried cleaning using the printer command with no improvement. I also noted that the documentation HP experts below provide talks about cleaning individual cartridges but doesn't show what part of the cartridges to clean. any clarification? Also, as repeated in comments below, what happens if the cleaned printhead is not dry after 30 minutes? What are users supposed to do? Install a wet printhead? I have an HP Officejet Pro 8600. Also
Hi Howard, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not printing in blue. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3SFy5Wf Binu_HP Social Media Tech Support
Hi, I have an HP 7520. I keep getting the message, "Out of paper. Load paper into main tray and touch OK. HP recommends ColorLok papers for best printing results." no matter what I do. I've reset, reloaded paper, turned off the printer, unplugged, went thru the different options of trying to print out a report/clean the cartridges (via the system) as well as align them, but to no avail...I even tried putting in new cartridges as well as followed the instructions of this video. Do you have any recommendations?
Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi there, thanks for contacting! I understand that you need to know about removing the printhead of your printer. I will do my best to assist you. Please refer this video to know about removing printhead: bit.ly/3SbaGv7 Binu - Social Media Tech Support
I tried this on my father-in-law's B110a printer. The head was very clogged up and I know that he rarely used the printer. I had to run the cleaning process 3 times before all the ink was removed. Now I am getting a "Printhead Missing" message which I cannot get past. Have I done something wrong and are there any further steps I can take to solve the problem?
+Connie Jarrett Printhead on this printer is not customer replaceable. And if you need to replace the printhead it is a whole unit replacement from HP. However, if you have printhead issues try updating the printer firmware and check if it helps.
+Sophia The Pest HP provides an automated printhead cleaning utility that can unclog printhead nozzles. Please refer this document for complete information: bit.ly/3faio5R
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? May I know the exact error message you are receiving? Let me know! Binu_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about cleaning the print head of your printer. I will do my best to assist you. Please refer step 5 Clean the print head (HP Smart app) under here to know about cleaning print head: hp.care/6052YvWrI Regards, HP Support
After cleaning exactly as described. My printer shows supply system problem for two cartridge and I tried all method the problem still persist I can't use the printer. Printer model office jet pro 9010. I won't buy anymore HP products.
I have tried this multiple times. I changed two of the cartridges to new ones. It is so frustrating to be paralyzed in "printhead is missing or not working". I can't do anything! Can't reset, can't clean headers, etc. Should I change out the other two cartridges? And there is NO support from Hp. Can't call anyone. I hear Brother printers has excellent customer service. (I have a Inkjet pro 8600 eAll in one. I love it and they don't make it anymore and don't make this quality so I really want to make this work.)
Hi Deana, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the print head. I will do my best to assist you.c Please refer to the instructions mentioned under this document to fix the issue: hp.care/3QUYMpd Regards, HP Support
I bought an hp envy 6052 just over a year ago. I immediately had issues and when I tried to look things up to fix it I was told that printer was discontinued. When I called support I was told that no it wasn't, it was fine. My printer stopped printing anything about 6 months ago. It won't connect to the app either so I can't try and fix anything. I've tried calling support again and getting help but haven't found anyone that's been able to help me. I'm so fed up. Anyone know of a printer that actually works?
+Kristina Potter - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it? - Are you receiving any error message? - May I know whether the wireless light on your printer is blinking or steady?
+Tamsin Raymond thanks for reaching out! I understand that you need to know about cleaning the printhead. I'll do my best to assist you. May I know the model number of your printer? Let us know.
Dear , my printer is not printing the actual colors..Some areas it's printing yellowish or can say greenish.. Like if I'm printing my photo, then on my face, yellowish/greenish color ruining the photo... please help me..
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a print quality issue on your printer. I will do my best to assist you. May I know the model number of your printer you are using? Please let us know. Binu-HP Social Media Tech Support
Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/45HSTSf Binu-HP Social Media Tech Support
@@HPSupport My black ink is keep blinking and even after changing to a new one it's keep blinking. Tried resetting the printer and cleaning the contact of cartridge, nothing worked. Any suggestion ?
Got photosmart 7520 that showes general print errors 0x61011bed and 0x610000f6 "refer to printer documentation ". Wont do shit else nor doed anything say what these specific error codes mean aside from generalized issues.. cleaning does nothing.. about to office space this thing..
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about cleaning printhead. I will do my best to assist you. Please refer this document to know about cleaning printhead: bit.ly/3pzaY1s Binu_HP Social Media Tech Support
Hi Abraham, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Binu - Social Media Tech Support
+Alvin Lau Printhead on this printer is not customer replaceable. And if you need to replace the printhead it is a whole unit replacement from HP. However, if you have printhead issues try updating the printer firmware and check if it helps.
@@HPSupport H.P. stands for Horrible Printer. I've gone Epson and never looking back. You guys should seriously consider leaving the printer business alone.
Hi Nano, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Binu_HP Social Media Tech Support
Hi Craig, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Binu_HP Social Media Tech Support
Hi Jane, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in cleaning the print head of your printer. I will do my best to assist you. May I know the printer you are using? Please let us know. Binu-HP Social Media Tech Support
+Michael Wittman We apologize for the inconvenience caused to you. May I know the complete model number of your printer and the exact issue you are experiencing on it?
Im so mad at HP that I want nothing further to do with them. I fixed the issue with warm water it was a simple fix the solution I got from a 3rd party hobbyist. However because HP would not talk to me without paying $19.99 per hour to fix the problem for a printer that was 1.5 years old I feel your just too greedy to do business with anymore. Im recommending to everyone not to do business with your company for exactly these reasons.
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Binu-HP Social Media Tech Support
Print head 62.80.13 event code Printer doesn’t work period. HP obviously has a real problem that is not being addressed! Back to Costco but it sure won’t be with HP. My printer is 3 years old as well as my daughter’s printer which is going out as well. Is that the standard life of your computer? Your bad!
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are receiving error 62.80.13 event code on your printer. I will do my best to assist you. May I know the printer you are using? Please let us know! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support
@@HPSupport I tossed the printer and bought a Brother. The color printing hasn't worked for 6 months and today when I replaced the cartridges, printing didn't work at all.
I’ve never in my life heard to put water on a print head 😧😧😧 use alcohol, never water. Oh my. I think HP is trying to destroy y’all’s printers. Water and ink is a bad combo.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about cleaning the print head. I will do my best to assist you. Please refer this document to know about cleaning the print head: bit.ly/3pzaY1s Binu-HP Social Media Tech Support
@@HPSupport no offense but my Dad is a journeyman pressman. He has cleaned “printers” that have costed over $40 million dollars for over 45 years; among other things on these million dollar presses. I’ve been around them my entire life and not once have I ever heard or been taught to use water on a printer, ink cartridge or a toner. This maybe the way y’all are telling folks to do this but it’s wrong. Not just using what my Dad taught me but high school and college never once said put water on anything printer related; it’s always alcohol. Alcohol dries super fast without destroying anything. I think whomever decided to tell y’all to put water on it, should be fired. Unless that’s how y’all get folks to destroy their printers, print heads and ink cartridges. I’m sorry but I had to say something. Folks should never use water around a computer, phone or any electronic device. It’s like telling folks to walk across carpeting and then pull the mother board from the computer after being electrically charged with static. It doesn’t make any sense. Eating Oreos while brushing your teeth it seems. Yikes!!!! I’m going to copy this over to Twitter, IG, Facebook and Tiktok. Including my response, your response and the video itself. This is horrible advice.
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? Are you receiving any error messages? Let me know! Regards, HP Support
+Jeanne Stein In the HP Officejet Pro 6978 printer, the replacement of the printhead is not possible. The printhead is not a removable part on this printer. So, if you find any problems with the printhead, then try to clean it.
@@HPSupport Thank you. I disassembled the printer following an other TH-cam video, cleaned the printhead. In reassembling, the retaining clip for the timing ribbon broke. I guess I am buying a new printer.
Totally worked. I'm so grateful for this tutorial! Thanks a million. No more cutting and taping pages together for a while.
Never thought that HP would do a video like this not duggesting first to buy a new high cost printhead (that would be more cost-effective buying a new printer with a new set of inks)...
¡Thanks HP Support!
Hi Aoryu, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
I bought an older 8702 for $20 a couple years ago and never used it. Finally Bought some off brand ink from Mercari just this week. After several failed attempts of cleaning the head via the printer, I tried this method and it worked wonderfully!
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that it is working!
However we do not recommend using off brand ink.
To find which ink or toner cartridges work with your HP printer, select your printer model in the tables listed under this document: hp.care/2rsrL7j
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
I was worried when I read some of the comments, but as others have said, it was do this cleaning or get a new printer. Everything went according to the instructions until it came to the 15 minute drying period. There was still lots of water inside. I returned the ink cartridges to the printhead to keep them from drying out. I left the printhead with the ink cartridges on my desk for several hours to dry thoroughly. The printhead carrier wouldn't stay out where I could reach it, so I had to pull the power plug when it traveled to the correct position. Thankfully, all is working great now.
+Bill Barber I am glad to know that your issue is fixed.
I went to HP local to repaire my ink tank 410 three times and it not works well, I can not print back color. When I try to clean catridge manually like your video, it works perfect.
+Lan Nguyen Glad to know that the video has helped you fix the issue.
Perfect. After cleaning exactly how described, I get the error "problem with printer or ink system" and i can't use the printer anymore, since it's not working and stucks on this error.
Thanks HP
+Danilo Licitra May I know the model number of your printer so that we can check the details for you?
Help me with this too please
Same thing for me on HP7500A. Just great.
I have the same problem on my HP C309a
Same pro8610
This totally worked on my HP-2600, and I didn't even have to run any cleaning operation afterwards! :D Thank you HP Support!
+sorbus og værsgo! Glad to know that the video has helped you fix the issue!!
My 8600 Pro has had issues for the last year. Before finding this video, I had purchased a new printhead. It turns out these thermal inkjet printers have such small nozzles that if you go longer than a week without using them they clog. I just tried this method on the old printhead and it takes FAR LONGER than 15 minutes to dry. I'm lucky I have two of these things or I would have been forced to put the cartridges back into a WET printhead. It's been almost two hours and there is still water in this thing. I will give it days if I must and report back my findings but HP needs to put out some model-specific instructions for these problems. The 8600 was a $400 printer at the time that we bought it and it is well out of warranty but we thought we were paying for power use and reliability but we can't afford to replace the printhead ($100+) every time we fail to print something for more than a week or even a month. As of right now, the next printer I buy will NOT have this kind of printhead unless I'm concerned about resolution and am SURE I'll be using it daily. Otherwise, it's an overpriced piece of junk.
I've had my 8600 for 13 years and used it regularly. I did not know that if you do not use it weekly, if not daily, that the cartridges and printhead would dry up and clog. This is so painful and frustrating to deal with.
@deanabossio3091
Any ideas on this problem please feel free to give me any feedback at all
Yep, stay clear of HP.
Actual useful tutorial from HP. Shocking!
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
This did work on my 8710. I had to run the “clean printhead” function a few times and toggle the ink cartridges a bit, but I eventually got it working.
+Li De Glad to know that your issue is fixed.
Do you remember how many times? I’ve been running it for a couple times now and idk if I should just give up or keeping trying.
I have a OfficeJet Pro 8720 - which has a pretty different-looking printhead/ink - and the electronics on the back definitely do not dry out in 15 minutes. Or even hours. I removed the green plate on the back of the printhead with a T6 Torx screwdriver about 3 hours after doing this procedure and there was still water in the little ports where the springs reside. Had to keep inserting and removing the springs (and placing them on tissue paper) to get those ports dried out.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in cleaning the print head of your printer.
I will do my best to assist you.
Please refer Step 12: Clean the print head under here to know about cleaning the print head: hp.care/6055YCPGW
Regards,
HP Support
Thanks for this tutorial. I followed the steps and my printer is working fine now. It was either try this cleaning method or get a new printer. So thanks.
+Renate Bentley I am glad to know that the video has helped you fix the issue.
@@HPSupport My printer model is HP Smart tank 500 and i must clean printhead. An autonatic cleaning is not useful, i tried it 12 times. But picture printing is so bad, and it missing colurs. Can i clean printheads manually? Is it recommended for HP Smart Tank 500? thanks for attention.
This worked for my Canon G6020. The color print head was clogged beyond the ability of the cleaning procedures to fix. This did the trick first try. Cancelled my order of new print heads! Who knew it was this easy?
Hi Jeff, thanks for contacting HP Global Social Media Support!
We are delighted to hear that it is working!
However, the steps mentioned under the video are tested on HP printers. We would not be able to comment whether it would work on other brands.
Have a wonderful day!
Regards,
HP Support
Dude you are amazing. Bought an excessively stupidly overpriced printer and it would not work properly. Thanks to YOU, it now does. Thank you,, thank you, thank you
Hi Anthony, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Great idea! Will this method help to restore the HP OfficeJet Pro 6960 printer? How much water should I pour into the container?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in cleaning the print head of your printer.
I will do my best to assist you.
Clean the printhead of your printer as mentioned here:
From the printer control panel, open the Setup menu.
Open the Printer Maintenance menu.
If necessary, open the Tools menu, and then touch Clean Printhead.
If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.
Regards,
HP Support
Following the exact steps in your video busted my printer. I keep getting Ink system failure all the time
+Chadi Khalil Please follow the guidelines under this document to fix this issue: bit.ly/3aS7e1A
Junk product. Planned obsolescence
@@godfrey_of_america If it was planned obsolescence, they wouldn't be releasing official videos on how to fix the printhead that is working for lots of people
Yes this worked for my HP6500A plus, thank you so much
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Followed instructions carefully -worked for me. Printer did treat it as a new installation.
+Marjorie Brink I am glad to know that the video has helped you fix the issue.
Thanks for the GREAT tutorial!!
+Bobbie C Glad to know that the video has helped you fix the issue.
Worked for me when black ink stopped flowing. I thought I was going to have to replace the print head, and that is probably a waste given the price of a new one. My OfficeJet pro 8610 has been a workhorse for 10 years having printed nearly 16,500 pages
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Regards,
HP Support
Good thing I found this vid. Thanks.
+Brandon Farfan Glad to know that the video has helped you fix the issue.
Great, I should have read the comments before I did this to my print head. I have or "had" an Officejet Pro 8600 Plus, now it is a paperweight. I get the " There is a problem with the printer or ink system. Turn printer off, then on. I problem persists, contact HP." every time the printer is turned on. I have turned in off by the switch, unplugged from the back of the unit, removed and reinstalled the ink cartridges several times, even removed and reinstalled the print head, with no luck.
Before I did this so called fix, my printer worked great for black and white printing, scanning and faxing, just the color was bad due the the magenta nozzle being partially plugged. I ran the "Clean Print Head" function several times with a little success, but never really unclogged the nozzle all the way. So, I decided to go surf TH-cam and found this HP Support video, so I thought I would give it a try as the video wasn't produced by "Uncle Fred's Printer Repair" but by HP so I could trust it, yea. Thank you HP........
+Damon Chango I am glad to know that the video has helped you fix the issue.
@@HPSupport Is that what you got out of my post........ it didn't fix anything if fact it made a semi functioning printer a complete paperweight. I think you need to reread the post.
Damon Chango 😂 😆
@@InnerSpaceExp They juse read the end... Thank you HP :D :D :D No one should use this method because very often it make problems, not solution.
I should have read the comments too. Everything was printing really dark after I canceled my subscription with instant ink. I thought if I went back to the subscription and a few cleaning all would be well.
Nope, lines in the page and still dark.
I cleaned according to instructions. Now error.
Turned off and on. Unplugged for 60 seconds....nothing.
P.s. I got your sarcasm
I followed steps exactly HP7500A and am now getting error msg: Ink System Failure...and now printer wont work. HP support???
+stoplooklistenable thanks for reaching out!
I understand that you are experiencing an issue with an ink cartridge on your printer.
I'll do my best to assist you.
After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8
Let us know how it goes.
@@HPSupport You gave answer for Ink Cartridge failure, not for Print head failure. This failure is very often when you try to clean the printhead this way. I will never try it again.
Almost fixed 70% ,, more better than before, i think i used other method which made a hole in the selephone.. i have them to replace the printhead
+emad elsaghier Please replace the printhead and let us know how it goes!!
Can you kindly tell me how to remove the old/damaged Print Head from the HP 4520? There is no release latch. Thanks for your help.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about replacing the print head of your printer.
I will do my best to assist you.
May I know the complete model number of your printer?
Please let us know!
Regards,
HP Support
What is the tool function of "clean cartridge " is there in the setup of printers ,precisely HP ENVY 4533
+Surmai Please refer steps 10 mentioned under this document to know about cleaning the ink cartridge: support.hp.com/in-en/document/c04718409
OK I won't leave the cartridges outside of the printer for more than 30 minutes... I'll open the lid and set them in while I let it soak overnight. That sentence was really not that clear it's a little ambiguous!
Otherwise it's the most helpful video I have seen or even documentation that I've read from HP in the last 20 years that's actually been helpful! Although I think my problem is beyond this at this point but this is something I could try yet.
Hi there, thanks for contacting!
We are delighted to hear that the video was useful to you!
Please let us know how it goes.
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
I have a HP office jet 5740, I don't see a printhead latch to release the printhead, I need help.
Hi Rhonda, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in removing the print head.
I will do my best to assist you.
The print head on this printer is not removable.
Please refer page number 106 of the user manual to know about cleaning print head: hp.care/3pRAi72
Binu-HP Social Media Tech Support
I am wondering how to properly dispose of the ink and water solution created when soaking the prinhead in hot water? Thank you.
Hi John, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
May I know the printer you are using?
Let me know!
Binu_HP Social Media Tech Support
Can I try this on my 8720?
I keep getting the ‘printhead not detected Oxc19a0023’.
Been through all other troubleshooting. Thanks
Hi Richard, thanks for contacting HP Global Social Media Support!
I understand that you are receiving error related to print head on your printer.
I will do my best to assist you.
Try these steps -
1) Take out the cartridges.
2) Unplug the power cord from the printer & wall.
3) Wait for 30 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
5) Insert the cartridges back into the printer.
To clean the printhead -
1) On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
2) Swipe up on the display, and then touch Printer Maintenance.
3) Touch Clean Printhead, and then touch Continue.
Hope this helps! Keep me posted.
Binu-HP Social Media Tech Support
So on the 8600 next to the white HP in the vid, can we soak the printhead which has the circuit board attached?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about cleaning the print head of your printer.
I will do my best to assist you.
Please refer step 17 under here to know about cleaning the print head: hp.care/6051YtQ2t
Regards,
HP Support
so if my printer is NOT out of warranty, will they just fix this for me? i'm confused. mine isn't very old.
Hi there, thanks for contacting HP Global Social Media Support!
My apologies for the inconvenience, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - splr.io/6059YTEtl
Regards,
HP Support
It work, thank you for this video
Hi Sandra, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
My printer does not print in blue. When I print a diagnostic page I get test pattern bars in shades of black, GREEN, red, and yellow. Is this a cartridge problem or a printhead problem? I've tried cleaning using the printer command with no improvement. I also noted that the documentation HP experts below provide talks about cleaning individual cartridges but doesn't show what part of the cartridges to clean. any clarification? Also, as repeated in comments below, what happens if the cleaned printhead is not dry after 30 minutes? What are users supposed to do? Install a wet printhead? I have an HP Officejet Pro 8600. Also
Hi Howard, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your printer as it is not printing in blue.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3SFy5Wf
Binu_HP Social Media Tech Support
Hi, I have an HP 7520. I keep getting the message, "Out of paper. Load paper into main tray and touch OK. HP recommends ColorLok papers for best printing results." no matter what I do. I've reset, reloaded paper, turned off the printer, unplugged, went thru the different options of trying to print out a report/clean the cartridges (via the system) as well as align them, but to no avail...I even tried putting in new cartridges as well as followed the instructions of this video. Do you have any recommendations?
+Yumiko Kawai Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3yl9Kup
@@HPSupport Thank you so much. I will take a look :)
how do i regrease the bar on a psc 2410 xi hp printer? what kind of grease do i use????
Thanks!
Hi there, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
I have HP b110a PHOTOSMART printer, but there is a problem, indicates re seat print head , what is the problem ?
+Sukumar Sreekumar Please refer to the instructions under this document to fix this issue: bit.ly/3fXOFP4
How do you remove the printhead on the HP OfficeJet 4654?
Hi there, thanks for contacting!
I understand that you need to know about removing the printhead of your printer.
I will do my best to assist you.
Please refer this video to know about removing printhead: bit.ly/3SbaGv7
Binu - Social Media Tech Support
Followed the steps exactly. Now I get “alignment failed”, and still doesn’t print, even with new ink cartridge.
Can you spell LANDFILL ??
+T Dioxin Please refer to the instructions under this document to fix this issue: bit.ly/2Rv4Om1
I tried this on my father-in-law's B110a printer. The head was very clogged up and I know that he rarely used the printer. I had to run the cleaning process 3 times before all the ink was removed. Now I am getting a "Printhead Missing" message which I cannot get past. Have I done something wrong and are there any further steps I can take to solve the problem?
+Rob Hilton Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3fXOFP4
I should try that on my HP DeskJet F4180.
How would I do this on my HP Officejet Pro 6968? How do I remove printhead?
+Connie Jarrett Printhead on this printer is not customer replaceable. And if you need to replace the printhead it is a whole unit replacement from HP.
However, if you have printhead issues try updating the printer firmware and check if it helps.
Can I do this procedure on Designjet T125?
+a petir Please refer this document to know about cleaning the printhead: bit.ly/3FW4UaE
Does this work in Designjet T120 as well.
+Vineet Sahai Please refer this document to know about cleaning the printhead: bit.ly/3FW4UaE
Can i do this on my hp deskjet gt 5820? Pls reply ASAP
+Sophia The Pest HP provides an automated printhead cleaning utility that can unclog printhead nozzles. Please refer this document for complete information: bit.ly/3faio5R
I have photosmart 6520 can i use this method
+To The Point The document here may help resolve the issue. The printhead in the Photosmart 6520 is not removable: bit.ly/3sjbphp
Mine keeps giving me same error msg. Any suggestions? I have done it twice.
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
May I know the printer you are using?
May I know the exact error message you are receiving?
Let me know!
Binu_HP Social Media Tech Support
Will it work on hp 419
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about cleaning the print head of your printer.
I will do my best to assist you.
Please refer step 5 Clean the print head (HP Smart app) under here to know about cleaning print head: hp.care/6052YvWrI
Regards,
HP Support
After cleaning exactly as described. My printer shows supply system problem for two cartridge and I tried all method the problem still persist I can't use the printer. Printer model office jet pro 9010. I won't buy anymore HP products.
+Arul Sakthivel Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3xK1SB9
I have tried this multiple times. I changed two of the cartridges to new ones. It is so frustrating to be paralyzed in "printhead is missing or not working". I can't do anything! Can't reset, can't clean headers, etc. Should I change out the other two cartridges? And there is NO support from Hp. Can't call anyone. I hear Brother printers has excellent customer service. (I have a Inkjet pro 8600 eAll in one. I love it and they don't make it anymore and don't make this quality so I really want to make this work.)
Hi Deana, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with the print head.
I will do my best to assist you.c
Please refer to the instructions mentioned under this document to fix the issue: hp.care/3QUYMpd
Regards,
HP Support
I bought an hp envy 6052 just over a year ago. I immediately had issues and when I tried to look things up to fix it I was told that printer was discontinued. When I called support I was told that no it wasn't, it was fine.
My printer stopped printing anything about 6 months ago. It won't connect to the app either so I can't try and fix anything. I've tried calling support again and getting help but haven't found anyone that's been able to help me. I'm so fed up.
Anyone know of a printer that actually works?
+Kristina Potter - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
- If connected to computer may I know the operating system installed on it?
- Are you receiving any error message?
- May I know whether the wireless light on your printer is blinking or steady?
You can buy the printheads on a certain Chinese website
How do you select ‘clean printhead’ if you don’t have a digital printer?
+Tamsin Raymond thanks for reaching out!
I understand that you need to know about cleaning the printhead.
I'll do my best to assist you.
May I know the model number of your printer?
Let us know.
Dear , my printer is not printing the actual colors..Some areas it's printing yellowish or can say greenish..
Like if I'm printing my photo, then on my face, yellowish/greenish color ruining the photo... please help me..
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a print quality issue on your printer.
I will do my best to assist you.
May I know the model number of your printer you are using?
Please let us know.
Binu-HP Social Media Tech Support
@@HPSupport HP Deskjet 1510
Thanks for the reply.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/45HSTSf
Binu-HP Social Media Tech Support
So I followed the steps and the printer didn’t allow me to go setup/tools. It just kept showing the Error screen.
+Angela Rosales Please refer this document to know about cleaning printhead: bit.ly/2ydqfd4
How to remove the printhead for HP Deskjet 2050 J510 ?
+Hareeprriya Sugumaran The printhead is not replaceable. They have printheads built into the ink cartridges.
@@HPSupport My black ink is keep blinking and even after changing to a new one it's keep blinking. Tried resetting the printer and cleaning the contact of cartridge, nothing worked. Any suggestion ?
Keep getting printer error even after following the directions to clean printhead still not able to get it to work.
+Connie Darling Please refer this document to know about cleaning the printhead: bit.ly/3pzaY1s
Got photosmart 7520 that showes general print errors 0x61011bed and 0x610000f6 "refer to printer documentation ". Wont do shit else nor doed anything say what these specific error codes mean aside from generalized issues.. cleaning does nothing.. about to office space this thing..
+Z Ack Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3viIQDM
why not alcohol instead of distilled water?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about cleaning printhead.
I will do my best to assist you.
Please refer this document to know about cleaning printhead: bit.ly/3pzaY1s
Binu_HP Social Media Tech Support
Can I do this with my hp Deskjet 3525
+Jean Camille De Castro The printhead on this printer may not be replaceable. So the steps may not work on this printer.
How hot should the hot water be?
+Bagha Shams Please refer this document to know about cleaning the printhead: bit.ly/3lIqKTZ
I tried it with near-boiling (200 F) water and it worked just fine. Also, the hot water sped up the air-drying process afterwards.
I don't see any way to remove the print head from a c7200
+TheBassAckwards Please refer page number 163 of the user manual to know about cleaning the printhead: bit.ly/3wCvVxi
How can i move the printhead of hp 2060 printer
+Ustazah Farra Please refer to the instructions under this document to fix this issue: bit.ly/3v1XFaS
H.P. stands for Horrible Printer. I've gone Epson and never looking back. You guys should seriously consider leaving the printer business alone.
Hi Abraham, thanks for contacting!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
May I know the printer you are using?
Let me know!
Binu - Social Media Tech Support
Too bad the Printhead can't be removed on the officejet pro 6968.
+Alvin Lau Printhead on this printer is not customer replaceable. And if you need to replace the printhead it is a whole unit replacement from HP.
However, if you have printhead issues try updating the printer firmware and check if it helps.
Followed as shown has killed my 7520 printer. Thanks hp. No more hp for me.
+buzznuts69 Please refer this document to replace the printhead: hp.care/2stsV6J
@@HPSupport Yes, purchase a printhead for 90% of the cost to replace the printer with a non-HP printer.
@@HPSupport H.P. stands for Horrible Printer. I've gone Epson and never looking back. You guys should seriously consider leaving the printer business alone.
Printer doesn't have a "latch"
Hi Nano, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
May I know the printer you are using?
Let me know!
Binu_HP Social Media Tech Support
I gotta say I’ll likely never get anything hp after this
Hi Craig, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
May I know the printer you are using?
Let me know!
Binu_HP Social Media Tech Support
Didn't work.
Hi Jane, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in cleaning the print head of your printer.
I will do my best to assist you.
May I know the printer you are using?
Please let us know.
Binu-HP Social Media Tech Support
Your HP printer is always out of warranty. People stop buying HP printers they are garbage!
+Michael Wittman We apologize for the inconvenience caused to you. May I know the complete model number of your printer and the exact issue you are experiencing on it?
Im so mad at HP that I want nothing further to do with them. I fixed the issue with warm water it was a simple fix the solution I got from a 3rd party hobbyist. However because HP would not talk to me without paying $19.99 per hour to fix the problem for a printer that was 1.5 years old I feel your just too greedy to do business with anymore. Im recommending to everyone not to do business with your company for exactly these reasons.
Didn’t help
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
May I know the printer you are using?
Let me know!
Binu-HP Social Media Tech Support
Easier solution? Never buy an HP printer. Ever.
Print head 62.80.13 event code
Printer doesn’t work period. HP obviously has a real problem that is not being addressed! Back to Costco but it sure won’t be with HP. My printer is 3 years old as well as my daughter’s printer which is going out as well. Is that the standard life of your computer? Your bad!
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are receiving error 62.80.13 event code on your printer.
I will do my best to assist you.
May I know the printer you are using?
Please let us know!
Regards,
HP Support
I HATE this printer.
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
May I know the printer you are using?
Let me know!
Regards,
HP Support
@@HPSupport I tossed the printer and bought a Brother. The color printing hasn't worked for 6 months and today when I replaced the cartridges, printing didn't work at all.
I’ve never in my life heard to put water on a print head 😧😧😧 use alcohol, never water. Oh my. I think HP is trying to destroy y’all’s printers. Water and ink is a bad combo.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about cleaning the print head.
I will do my best to assist you.
Please refer this document to know about cleaning the print head: bit.ly/3pzaY1s
Binu-HP Social Media Tech Support
@@HPSupport no offense but my Dad is a journeyman pressman. He has cleaned “printers” that have costed over $40 million dollars for over 45 years; among other things on these million dollar presses. I’ve been around them my entire life and not once have I ever heard or been taught to use water on a printer, ink cartridge or a toner. This maybe the way y’all are telling folks to do this but it’s wrong. Not just using what my Dad taught me but high school and college never once said put water on anything printer related; it’s always alcohol. Alcohol dries super fast without destroying anything. I think whomever decided to tell y’all to put water on it, should be fired. Unless that’s how y’all get folks to destroy their printers, print heads and ink cartridges. I’m sorry but I had to say something. Folks should never use water around a computer, phone or any electronic device. It’s like telling folks to walk across carpeting and then pull the mother board from the computer after being electrically charged with static. It doesn’t make any sense. Eating Oreos while brushing your teeth it seems. Yikes!!!!
I’m going to copy this over to Twitter, IG, Facebook and Tiktok. Including my response, your response and the video itself. This is horrible advice.
The ink for these printers is water soluble.
If you print a page it will run if you get it wet.
What is a Nozzle???? You need to explain yourself better
+donjen3 Please refer this document to know about cleaning the printhead: bit.ly/3pzaY1s
Crap tuition. Use alcohol instead of hot water.
+Tom Hermens Please refer this document to know about cleaning the printhead: bit.ly/3pzaY1s
Completely useless .... the print head for printing will never be cleaned by water ... there is an ultrasonic bath and chemicals for these things ....
+Change name Please refer this document to know about cleaning printhead: bit.ly/3lIqKTZ
I did this but still getting the same problem on my 4520 Printer
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
Are you receiving any error messages?
Let me know!
Regards,
HP Support
@@HPSupport What's the trick for removing the old Printer Head from the 4520. There is no latch. Help?
can i do the same method for my hp inktank 319 . reply ASAP
thank you
+Devesh Kumar12618 Please refer to the instructions under this document to fix this issue: bit.ly/2RQDjAp
How do you remove the printhead for HP Office Jet Pro 6978?
+Jeanne Stein In the HP Officejet Pro 6978 printer, the replacement of the printhead is not possible. The printhead is not a removable part on this printer. So, if you find any problems with the printhead, then try to clean it.
@@HPSupport Thank you. I disassembled the printer following an other TH-cam video, cleaned the printhead. In reassembling, the retaining clip for the timing ribbon broke. I guess I am buying a new printer.
Does this work for hp officejet 8100
+Katerina Berhami Please refer this document to know about cleaning the printhead: bit.ly/2ZthaLG