Hi Dongwon, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can interchange the keyboard. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ If the parts are same, you can use it. Binu_HP Social Media Tech Support
Hello! I was wondering how big the storage ssd is in inches? I want to get the exact size for replacing the ssd, since it needs a particular size. HP support was no help at all and only the type (not the literal size) is in the manual
Hi Charles, thanks for contacting! I understand that you need to know about the size of the SSD. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support
It's an NVMe m.2 2280 If you search that you'll get physical dimensions on the Internet. However, you don't need the size... just get one that is the standard that I've written above.
Hi there, In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3HbCCuw Akhil_HP Social Media Tech Support
+Oziel Ramos You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about SSD supported by your HP Elite x2 G8 Tablet. I will do my best to assist you. Please refer 'Storage/drives' under the specification page to know about supported SSD: hp.care/6052l1TUs Regards, HP Support
Thank you @HPSupport , but I contacted the phone support, and they told me that Gen 4 SSDs are supported. Could you please check if you were wrong in your previous message? Thanks
Does it void the manufacturer's warranty (I have it until Feb 2025) if I change the SSD by myself? 256 GB is too little for my needs. Also, would the laptop cope with the heat dissipation of I install a WD_BLACK SN850X 2TB M.2 2280 PCIe Gen4 NVMe?
Hi Sergiu, thanks for contacting HP Global Social Media Support! I understand that you need to know whether removing SSD by your own will void the warranty. I will do my best to assist you. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Binu_HP Social Media Tech Support
Good Afternoon, I need to replace a broken display panel assembly on my hp Elite x2 G8 Tablet, But I'm having trouble sourcing one, can you assist me please? Many thanks
Hi Gary, thanks for contacting HP Global Social Media Support! I understand that you need to know about purchasing display panel assembly for your tablet. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/3QWZ80m And order it via the HP Parts store: bit.ly/3nKMYrs Binu-HP Social Media Tech Support
Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3SiiixT Akhil_HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the tablet. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
Can I use the x2 G4 folio keyboard for x2 G8? I heard that they are perfectly same design.
Hi Dongwon, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether you can interchange the keyboard.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
If the parts are same, you can use it.
Binu_HP Social Media Tech Support
Hello! I was wondering how big the storage ssd is in inches? I want to get the exact size for replacing the ssd, since it needs a particular size. HP support was no help at all and only the type (not the literal size) is in the manual
Hi Charles, thanks for contacting!
I understand that you need to know about the size of the SSD.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu - Social Media Tech Support
I Believe All SSD Storage Hard Drives Are The Same. According To My Understanding
It's an NVMe m.2 2280
If you search that you'll get physical dimensions on the Internet. However, you don't need the size... just get one that is the standard that I've written above.
Possible trackpad replacement? all keys work, just trackpad not working.
Hi there, In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3HbCCuw
Akhil_HP Social Media Tech Support
what size are the torx-head screws to remove display panel assembly? why didn't you use phillips smh?
+Oziel Ramos You will need the following tools to complete the removal and replacement procedures:
● Flat-bladed screwdriver
● Magnetic screwdriver
● Phillips P0 and P1 screwdrivers
Hello, HP Support team. Could you please tell me if the HP Elite x2 G8 Tablet fully supports Gen 4 NVMe SSDs or if it is capped at Gen 3? Thank you
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about SSD supported by your HP Elite x2 G8 Tablet.
I will do my best to assist you.
Please refer 'Storage/drives' under the specification page to know about supported SSD: hp.care/6052l1TUs
Regards,
HP Support
Thank you @HPSupport , but I contacted the phone support, and they told me that Gen 4 SSDs are supported. Could you please check if you were wrong in your previous message? Thanks
Thanks for the reply.
I see that it is compatible with below SSD:
2 TB PCIe Gen 3 x4 NVMe M.2 TLC SSD
1 TB PCIe Gen 3 x4 NVMe M.2 TLC SSD
512 GB PCIe Gen 3 x4 NVMe M.2 TLC SSD
256 GB PCIe Gen 3 x4 NVMe M.2 TLC SSD
128 GB PCIe Gen 3 x4 NVMe M.2 TLC SSD
512 GB PCIe NVMe Value M.2 SSD
256 GB PCIe NVMe Value M.2 SSD
512 GB PCIe Gen 3 x4 NVMe M.2 SED TLC OPAL2 SSD
256 GB PCIe Gen 3 x4 NVMe M.2 SED TLC OPAL2 SSD
512 GB Intel PCIe NVMe QLC M.2 SSD with 32 GB Intel Optane memory H10
Regards,
HP Support
不支持，我换了一块Hynix PC801(P41 oem)。但是只能工作在PCIe3.0x4的模式下，读写2600左右😅
Does it void the manufacturer's warranty (I have it until Feb 2025) if I change the SSD by myself? 256 GB is too little for my needs.
Also, would the laptop cope with the heat dissipation of I install a WD_BLACK SN850X 2TB M.2 2280 PCIe Gen4 NVMe?
Hi Sergiu, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether removing SSD by your own will void the warranty.
I will do my best to assist you.
HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.
Binu_HP Social Media Tech Support
Good Afternoon, I need to replace a broken display panel assembly on my hp Elite x2 G8 Tablet, But I'm having trouble sourcing one, can you assist me please?
Many thanks
Hi Gary, thanks for contacting HP Global Social Media Support!
I understand that you need to know about purchasing display panel assembly for your tablet.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: hp.care/3QWZ80m
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu-HP Social Media Tech Support
Hello!
I replaiced the motherboard this tablet becasue didn't work but after install new motherboard the all of camera doesn't work can you help me?
Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/3SiiixT
Akhil_HP Social Media Tech Support
can we buy this tablet refurbished?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to purchase the tablet.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support
with this laptop love and hate collide, because ram cannot be upgrade. That's the only thing i hate of it, beaisdes that it is a great laptop!
Well it’s physically impossible to place sodimm RAM in a case like that