Anybody that has built PC's knows exactly how you felt on this one, good job holding back the rage LOL. Off camera must have gotten exciting. Very nice build!
Happened to me when I got a new case and AIO cooler, rebuild mine a couple of times thinking I got something wrong. after 3 times of rebuilding, it finally checked the drives and I was able to boot in
He had NVME Raid turned on in the bios. Which is why you needed to install the drivers. You could have turned it off or reset the bios to factory. It’s a puzzler for sure! 😅 great video
as a computer tech, I've ran into this problem a few times. In my experience, a good place to check would be in the SATA operation in the BIOS. Make sure that RAID is disabled and AHCI is selected if RAID isn't supported. I've gotten that blue screen with INACCESSABLE DEVICE so many times lol, this has saved my life many times. It's not always the case, but just something good to check on the list.
I just have a feeling that some people have the worst luck when it comes to PC and technology. Thank God there are people like Greg who take pleasure in fixing these issues.
Its more of a lack of PC knowledge and common sense. The owner spent all the money to make it look good but didn't add fans to provide air flow to cool components. Also the choice to go with an AIO if you are not savvy enough to identify a pump failure is a bad choice imo. Also wedging the block against the RAM is clearly not smart. Their is no such thing as luck, things happen for reasons.
@@MrNota500 Agree, however a lot of brands overlook some parts of the desing that could end up with issues like... Asus making those big VRM heatsink that are too close to the socket. NZXT with his nonsense USB. Microsoft for not including the IRST drivers that almost every intel computer needs. These issues are no challenge for a advance user but for lacking user, could be a wall that cant overcome
Greg, I really love this series! I have been out of the PC building game since about 2005, and this series has been invaluable in gearing up for my new build. Hardware troubleshooting was always a weak point in my knowledge, but Fix or Flop has really helped. I'm back to being the 'Tech Support Guy' for my group of friends...and I have to say it feels good. Keep up the good work.
@@GregSalazar Hi Greg I am sorry but can you so a super cheap PC BUILD using i3 13th gen and Intel ARC A380. I know it is not good but is it fine enough I mean 8GB RAM is not enough in todays standards but that build should work but is it really enough for aomeone to build it...
@@GregSalazar During your Video near the end at around 16:27 to 17:00 there was a Hum that was being picked-up with your Mic when you moved near your Portable Screen. I don't know if, you noticed it or not. Also, Your series is Great! Believe me it is a pain when working on PC's that have "problem(s)" and i use that loosely because there can be multi-problems that are caused by just 1 thing! Sometime that resolves the rest of the problems but, not always! Repairing PC's does take a lot of time but, is worth the effort!
Might be best practice when working on a system repair to: first select "load default bios settings" (or simply clear the CMOS settings), re-boot, then double-check that the CSM setting is set to "off", and set to AHCI mode (instead of Raid mode). Raid mode setting should never default to "on". There is a set of DOS commands that may be useful: 1. Boot from the Windows installer USB thumb drive 2. Navigate to CMD prompt 3. Type "disk part" 4. Type "select disk X" where X=disk number 5. Type "clean" Note: for system data safety, only have the one target drive connected, so as to not unintentionally mess with any secondary drive.
I can't stress how helpful this series is, I work as feild engineer fixing/ diagnosing issues with ATMs/Slot machines and betting terminals. Although it is just PCs focused, there are some similarities when it comes to these machine I work on but at the end of the day they are computers. I appreciate how I can take away the concept of each of these videos and apply them to work. Can honestly say this series has helped me so much with my job. Thank you so much Greg, keep up the good work man loving the videos 👍❤️
17:40 thats what i love here you often dont just fix the problem and call it a day if there is anything that could lead into some problems even if it means to add some parts or "just" connect some cables or manage them to look as good as possible
you need the VMD driver because the VMD controller is enabled in the BIOS - either load the VMD driver in the OS install or disable the VMD in the BIOS
Exactly. This reminds me of the transition from IDE to AHCI, Windows didn't have built-in AHCI drivers, so you needed a Floppy Disk or CD-ROM with AHCI drivers to install Windows. Neither Windows 10/11 have drivers for Intel VMD built-in, so before installation, as shown in the video, you'll need to provide drivers so Windows Install can see the drive you want to install to.
Just found your channel yesterday I think. I’ve been watching nonstop… you make approaching builds doable and not so damns scary. I appreciate this greatly. My set up is older for sure and works fine for playing FFXIV and some others but I so am going to start setting $ aside to start my first build.
@Greg Salazar Hey Greg a couple of things about newer ASUS boards and the issues you were having. If you would have reset the BIOS it probably would have fixed your problems with the drive detection. The other thing you could have done is switched to EZMODE(F7) and turned Intel RST off (it is available in advanced mode but buried). This enables the RAID controller when on and all drives, including NVME, are under the RAID controller even when not set as a RAID drive. Most modern ASUS and Gigabyte (and probably others) motherboards don't show changes with certain items like drives until a reboot. If you were to turn off Intel RST the drive still would not show in BIOS until the reboot. Hope that helps if you run into similar problems in the future.
@@GregSalazar btw i use a similar style case the ASUS GT 502 white. I ended up taking the stickers off the fans for a cleaner look because it looked weird having the stickers showing the details.
this is one of the best series on computer troubleshooting...never really know what is going to happen, and as a copier tech, who also builds computers once in a while, its great.
14:35 you might be missing drivers for the gen 4 ssds, you can manually point to the folder the files are in if you put them on your install drive or a second flashdrive, or you can update your windows installation media, it might not have as up to date drivers installed, plus less updating when you are done.
11:39 “NVMe has left the chat.” This one’s unfortunate timing of the SSD failing, along with a DIMM not making good contact, after fixing a fan power issue, was a bit painful. I’m no stranger to building computers and I’d have probably needed a sanity check on this one… glad you got this one fixed!
12:20 my initial reaction the setting was on RAID instead of AHCI, this is something Dells are really bad at (since a lot of their laptops and at least older desktops) are installed with RAID by default. However some of the HP laptops I think are permanently stuck on RAID since there’s no option in bios I typically always reinstall with AHCI even though there are some commands to covert from RAID to AHCI by booting into safe mode simply because fresh install+I don’t want to deal with it down the road. Love to see this happen in this series
paused at 12:00 its not a corrupted drive just bios does not support the drive or the windows installation. I have had that issue happen many times and i have had to do media creation alot of times so now i have 2 flash drives just for this particular issue
The board is fine, Intel has a specified keep-out-zone around the socket where no components with a z-height greater than X can be placed, and the board obeys these rules. NZXT doesn't care and makes their pump block bigger than the keep-out-zone, so while ASUS has been taking many Ls lately, this time ASUS is not to blame. Yeah they could have left more space, but they're not obligated to, NZXT is at fault here.
@@richardzhang2773 There are so many different board/Ram combos its almost impossible to make it work with everything. That's where knowledge/experience comes in. In this case, common sense should tell you that wedging things could cause problems if not a short and fry the board, ram or cpu. Some people just shouldn't pick up tools, just like some people shouldn't sing out loud.
This series has made me so thankful that I didn’t run into any of these problems when I built my first gaming PC. Only strange thing that happened was my 4080 super came with a 3 PCIe to 12VHPWR adapter & 2 would plug in but the 3rd one wouldn’t for the life of me. I just bought a Cablemod cable & since then my PC hasn’t had any issues.
I just finished my first build in literally over a decade (I call it my midlife crisis build, went as all-in as I could afford). Watching your videos really added to my confidence doing my first water cooled build. As for the AIO USB cable, the one with an actual screen just adds the USB header to that wire bundle, a lot smarter. Thank you for all the very useful info!
7:35 if you really needed to, you can heat the cable up a little to allow it to bend a few more millimeters, i have alsoremoved some strain reliefs in the past too
I have had this issue. It was the Drive controller on the board. I had to change it in the BIOS. Othewise the drive controller on the drive is dead. I also had to install those drivers. Back in Jan/Feb. I had multiple fsilures and almost had you work on my machine. But I had to replace a drive (I got one of those 980 Pro 2TB with the bad firmware, which was NOT conne ted to my board controller issue. I spent nearly 2 weeks trying to figure out the issue, when I had 3 issues. Windows 11 is garbage out of the box. You have to install a lot of minor things manually, and NOBODY tells you that. You have to go through this process like you did. Good job Greg!
A great video Greg! Windows media creation tool is not without it's hiccups! I recently did a clean install of Windows on my computer from Windows 10 Pro and it was a nightmare ! I had go back on Microsoft's site and download another media creation tool on a USB drive and start over ,maybe it was about the third start over. I like the way you never gave up and how patient you were .We can all learn from this example.
Having recently faced this very same problem, I could have saved you some time. I too, like others in the comments thought it was a RAID issue, since I was transfering a drive that was part of an Optane Raid Array. Soon as I put that drive back into the original PC, it booted right up, but in the new PC I got the exact same issues you did. Turns out the fix was super simple. Turn off the stupid Intel Rapid Storage setting in the BIOS. Seems that if you don't have the driver installed in the OS (clean instal) it does not see it (wont boot from it). As soon as I turned off Rapid Storage in the BIOS, booted into Windows, installed all the mobo drivers and software, the problem went away. I could turn Rapid Storage back on in the BIOS and still boot without issue ever since. Also, like you, I had never seen this before. BIOS would see the drive, but any instillation software, and I tried MANY, would not see the drive at all.
I am binging your videos. I have had to install drivers to get drives to be recognized, but this is back when every mobo came with a driver cd, and it was standard to have a cdrom drive, which are now archaic. Love your videos. Its awesome you get to do what you love and get paid for it. I love troubleshooting.
I have the newer Karen Z73, they resolved the tubing pivots, changed the micro USB input, and made thinner cables. It didn’t come with RGB/ARGB fans though…..
I've encountered similar issues with M.2s a couple fo times. One tool I use is an external M.2 drive enclosure. When I get a drive acting like this, I'll take it out, pop it into the enclosure, plug it into another PC, and diskpart and clean the drive. That's "fixed" supposedly bad M.2s a few times. You can get an M.2 drive enclosure for around $20 or so. Worth it as a troubleshooting tool, has saved my bacon a few times.
Great job with troubleshooting. I am on the older side, and I recall the days back with Windows NT when you had to load the driver like you did to see the hard drives. RAID (SCSI) was the worse. Once again, great job.
Greg your series has given me the ability to troubleshoot and do some of the easier and a few more advanced repair steps. Your content is amazing and I have helped several friends now with basic problems they have been having with their PC's.... Now if I could only do good cable management...
1:30 in and I see a power cable on the GPU not fully seated. lets continue on. Update 10:30, that Samsung drive may be part of the known drives that were failing let's see. Overall Interesting issues. Driver issues with the drive and physical cable pressure on a DIMM. Definitely a trickly troubleshoot.
I like those Lightning fans - I put two 140 mm fans as front intakes in my Fractal North case so the circular RGB would provide a nice subtle backlighting to the North’s front wood paneling.
at first when you were installing the fans I thought it would look realy ugly but it honestly came out well and looks like a yin and yang design. Very pretty pc for a first time builder and maybe their first custom pc
As good as the fans are, there are also those ugly bequiet stickers on them. I would definately put some black-cirlcled ones over original (or peel them off), because they mess up all the looks. And if they aren't positioned in perfect center spot, you have "concentricity error".
@@xsAMOR yeah that is true, especially the back stickers you see. I understand the front facing fan having sticks on it but I just wish they would give their own blank stickers included to put over the back ones that will be seen in the case. I doubt they'd want you covering the logo though so unlikely you'll get extra stickers to do that
That was actually my first thought, the driver, at my work I've had to do this to multiple Lenovo PC's to get them to boot up. Good stuff man, I'm really happy I found this channel.
Good video 👍🏻, A tip, I ran into this when I was trying to use the windows recovery environment WRE, no drive will show up even though I can boot normally into Windows and see all the drives. I scouted the internet for months not finding any post or thread mentioning that. The problem is with RTS aka IRS aka IRTS, Intel Rapid Storage Technology. Even with RTS drivers installed sometimes you cannot see the drives. And Asus always tend to have it on by default on their motherboards. The solution was just to turn it off in BIOS and then your BIOS will see all the drives. I'm loving this series and im currently watching the entire if it.
I had the same problem before while building my friend's pc. After a few hours of checking, the ssd was faulty. had a new replacement, works like a charm.
I know how you feel Greg. With My Dad's older Precision T3600 I had to load drivers for the SAS ports in order for them to act like normal SATA ports into the Windows setup in order to see the hard drives. And With an older Windows Server 2003 server I had to load drivers for the RAID card or I would end up getting a BSOD via USB floppy drive. Very frustrating. Also very recently with the same T3600 my dad did some tinkering with it and some how his boot drive had a loose SATA connector and it was making his PC act weird until he restarted the PC and he ended up getting a BSOD with the same error message and it was caused by the loose cable it was loose enough to cause a problem but not for the BIOS to see the drive connected and after he plugged the connector back in it fixed his issue.
I have used new and old/used SSDs initialized and non initialized NVMEs, and HDDs on at least a couple of dozen builds made from scratch, I have never had this kind of issue where I needed to install drivers for the drives, it would have certainly made me crazy to troubleshoot this kind of issue. The most viable solution for the micro USB connector will be a 90 degree microUSB adapter if it can fit, if not then replacement cable. The build with the extra fans installed looks amazing, you did a great job!
I was expecting that you'd still order the right angle USB cable, since there still is some pressure on the DIMM. Do you not think there is likely to be any long term issues with that?
Haha, I knew it! Reinstalling Windows onto Intel platforms that had the 12th gen processors had this issue where you had to install the VMD Controller. This gets wiped when you delete the partitions to reinstall. Thankfully, a quick Googling told me this lil secret. Great job finding that out!
I had this issue going back to one of my old Intel builds for my itx 4790k pc needing a software driver to see my storage drive on my Z97 motherboard 👎😡which I needed to download separately from Asus website and install via separately usb while installing my Win7 OS🫣🤔. These series are a treasure trove of knowledge invaluable to any pc user / builder imo. Great work on these series Greg🥰😇💪. Cheers buddy 🥂🍻
I am so happy with this video!!! I had exactly the same issue with a Kingston NV2 2tb gen 4.0 in my PC (Ryzen 7 5800x MB MSI Carbon Max Wifi x570s). The NVME worked fine on two other Intel platforms (different from each other) so i gave the SSD to my son and bought a new from Crucial and no problem after that. The OS was in another drive, this one was meant to be a secondary disk in my PC... there are mysteries in this area 🤪🤣
This happened to me when I built my first PC. I was annoyed by the fact the driver was not detected (all the other drives SSD and HDD were detected). I made some change in the configuration of the nvme settings but I don;t remember exactly what but that worked. I am glad you finally did it...
I have a usb drive with partition managers in case this thing happens. Having a linux distro helps also. The linux partition managers allow you to delete these partitions and start fresh. I would recommend having another usb with some free partition managers or a couple of well known linux distros for this situation. Really helped me out in the past when dual booting as well. One OS always wants to be the dominate OS for boot sectors. If you delete one of them that has that boot sector. You need some way too repair that. Macrium Reflect Free or Sergei Strelec bootable iso has helped in the past. You can find a english verion of strelec's bootable media. Just make sure the sha is the right one. Once the drive is found. I recommend secure erase in the asus bios. If the mobo supports it.
I received an HP laptop for Christmas 2020 that had an 1tb hdd - when replacing the HDD with an 2.5" SSD and a gen-4 NVME, I ran into this very frustrating problem that you did - the win-11 installer needed the RST drivers - then all was good.
I had the exact same issue with my NZXT cooler fitting my board. My solution was to zip tie the cables as tightly together as I possibly could and squash them as close to the cooler as possible. May look into a different cooler in the future.
I too have an Asus z690 board and for some reason intel RST is auto enabled by the bios I had to disable RST and then the PC was able to detect the drives and boot without the need for the intel RST driver in the Windows setup also when you update the Bios it will re-enable RST as for why Asus has this on by default? Maybe it was for Intel Octane when it did exist that is my guess
You could integrate the drivers for the SSD into the windows iso, there are videos on how to do it. Another option is to clone an SSD that has a windows with Sisprep to the Samsung SSD. With Macrium Reflect it's easy, and it has tools to repair SSD boot after cloning, all from the Macrium Life USB. Another thing would be to put the NVME SSD in another PC to update the firmware and see the remaining useful life, if it were used. There is usually an update and it can corrupt the saved data.
More recently I have had to do just that with the RST drivers on a couple of laptops when re-installing W10 or W11 - very frustrating, as it can be a challenge to identify the correct driver, but a quick download to the Intel site usually sorts it. However, the other thing I'd say is some of the newer 12th and 13th gen boards only support Gen5 in the top most M.2 slot, meaning your BIOS and Windows installer won't 'see' the NVMe unless it is Gen5 (which you can't really buy yet here in Scotland) or you need to move to the lower down M.2 slots. Another good result though, and well worth the perseverance, Greg!
I've run into an issue like this before. But on an older system that doesn't natively support M.2 drives. You have to load an additional driver to get windows install to detect a M.2 drive on a pcie expansion card.
90 degree adapter for the USB type c plug near the pump. It will free up some space, reduce the pressure on the ram, and you could get a white cable to let the whole thing be white and aesthetic.
Greg already mentioned about it, plus probably informed the owner as well. Now it's upto the owner whether they want it or not. Though i think AIO makers like NZXT should include those adapter in the box, for cases like this (they should cost more than $5).
I just had this exact issue, along with some other small ones on an MSI z790 board. Super frustrating, eventually bought a new one and have not had a hiccup since.
i have same issues but i fix my pc by myself and ofcourse i have intel prosessor so i update bios instal intel RST Drivers and after that i can install windows but catch is U HAVE TO INSTALL EVERY SINGLE TIME RST DRIVER IF U WANNA INSTALL CLEAN WINDOWS
New RST versions use Intel's Volume Management Device (VMD) to manage NVMEs in a RAID setup, and WIndows still doesn't have the driver to see them natively, hence the need to load the drivers during Windows installation. Most Gen12 and up Intel motherboards have VMD (RAID) enabled by default for NVMEs.
This one was frustrating to watch. The AHCI/RAID thing is quite common, surprised Greg didn't know about it. With the new Windows install, the user won't be able to switch it back to the regular configuration without reinstalling Windows again.
Had a similar issue when I helped my friend build his PC. M.2 worked in my system but wouldn’t show in his. Tried all boot options and even the RST and still nothing. Sent the drive back and got another brand and it worked immediately. Was SUPER frustrating though so I feel your pain lol
The issue with the SSD looks kinda what i had once. My old Samsung 960Evo did not want to work in one of my old Gigabyte board. But it worked just fine in other boards that i had used it in. It would work after a shutdown usualy but not after a restart. I tried bios and firmware uppdates but nothing helped. So in the end i had to use another drive in that Gigabyte board. The Samsung drive still works fine in an external case. But im happy that in this case it was only corrupted windows installation.
yea Ive had issues with that micro usb on the nzxt aio as well. I have also had that boot issue without seeing the drive on asus motherboards. I just connected a cheap sata ssd and then it finds the nvme to load windows onto somehow.
I've had this issue with windows installations in the past with new drives and found that it's easier, (providing you have another PC handy) to format the drive first and then install it in your desiggnated MB. I thought the case was way too white from the first, so you were correct that the be quiet fans would compliment it.
That’s very nostalgic, I used to have the same problem on my old Athlon XP machine that was set up for RAID and needed drivers to be loaded during Windows Setup or it wouldn’t detect any drives The worst part is Microsoft didn’t even have a “need drivers?” button back then, you had to know to press F6 while the setup was loading
We had this problem at my work place, We were imaging some Dell desktops with NVME drives, and we had to create a custom windows install that had the driver for that particular drive pre-loaded so Windows installer could find and install it. This is actually an easy fix really. And it's not bios related, at least for us it wasn't.
Greg i really appreciate this one. Had. Very similar problem when i reset my 11th Gen Omen laptop. There is something about how the raid drivers for 10th and 11th gen intel machines is designed that it will not read drives without it installed. A great PSA would be 10th 11th gen intel require rst driver to be loaded on install or your drive wont show. And if install doesnt work after you need to add the driver with boot disk
I love these videos most of the time I learn something new from you and the people that share their input in the comments. Which is nice since I will be getting into IT soon.
Slipping a little there Greg! Intel Rapid Storage Technology Drivers are amongst the first things I install into the system during Windows installs, regardless of the RAID config, AHCI vs NVMe modes, etc
I had to install the RST drivers when doing a clean install of windows 11 on an 11th gen ASUS laptop... I tried the other BIOS option (likely AHCI) and windows still wouldn't install, but because the factory windows 11 was still working I knew it wasn't a hardware problem. It was very old school - I hadn't had to add drivers during windows install since probably windows 95, which would have been for a third party IDE add in card - but of course once windows was installed the current paradigm reasserted itself as all the ASUS bloatware was automatically installed by Windows Update...
That's why I went with a Fractal Design AIO, a single cable to the motherboard's AIO Pump Header. All the fans plug into the fan hub on the radiator. At the point where it was posting consistently I would have reset the UEFI back to defaults to clear any potential issues then reinstalled Windows.
The same happens with HDD, when the first sectors, or in this case the memory on NVEM which is required to store the boot information are corrupted, which means no go, nada, zilch,. Even Marco said the same thing with Raid settings.
I was dealing with this my first build.. I had to boot from my sata and use my M.2 to boot games from as a D drive. Lol! Turning Raid on and going into the setting was annoying af.. I’m sure with my knowledge now, all I have to do is download windows on the M.2 instead of my sata..but I didn’t want to lose all my info and customizations on sata.
Also had the same issue with a 3900 I got used for dirt cheap where if the brackets were too tight it wouldnt work, and I thought of your video when trouble shooting, tried it and got it working!
As soon as you showed the M.2 drive in BIOS but not in the install screen, I knew it was because of missing drivers. Had the same issue previously on Intel boards, once the driver is loaded, drives are visible as expected.
15:10 well, you know that now its sucks but its asus and i have the same issue with my mainboard B560M-A gen11. eveytime i need my driver for fresh installing windows😑
A quick Google search had fixed this issue for me when I saw that a Asus laptop also was not listing any drives in the windows Installer. You need the Intel RST drivers to be installed for the drive to be visible.
Anybody that has built PC's knows exactly how you felt on this one, good job holding back the rage LOL. Off camera must have gotten exciting. Very nice build!
yeah but drives not seen from bios has never happened to me... probably because i never used software raid
I’ve ran into other issue but this never with software bios
Happened to me when I got a new case and AIO cooler, rebuild mine a couple of times thinking I got something wrong. after 3 times of rebuilding, it finally checked the drives and I was able to boot in
Small tip 4 greg bro- always have nvme driver on hand :) WATCHING THIS I have the exact same board :) same issue took me 9 hours to figure out
@@GuidoDePalma it has happened to me a couple of times on drives that were new and weren't initialized, never happened to drives that were initialized
He had NVME Raid turned on in the bios. Which is why you needed to install the drivers. You could have turned it off or reset the bios to factory. It’s a puzzler for sure! 😅 great video
Does that not get reset on Clear CMOS...? If not, good catch.
@@jaghine it should be. However, nowadays you cant trust brands to do sht right.
@@SiliconPower74 GNexus said there where BIOS versions that didn't wipe Voltage settings maybe this bug is bigger than assumed.
exactly man, I've ran into this issue so much. I was yelling at my screen wishing I could help him out lol.
Ohhhh! 🙀
as a computer tech, I've ran into this problem a few times. In my experience, a good place to check would be in the SATA operation in the BIOS. Make sure that RAID is disabled and AHCI is selected if RAID isn't supported. I've gotten that blue screen with INACCESSABLE DEVICE so many times lol, this has saved my life many times. It's not always the case, but just something good to check on the list.
I just have a feeling that some people have the worst luck when it comes to PC and technology. Thank God there are people like Greg who take pleasure in fixing these issues.
Its more of a lack of PC knowledge and common sense. The owner spent all the money to make it look good but didn't add fans to provide air flow to cool components. Also the choice to go with an AIO if you are not savvy enough to identify a pump failure is a bad choice imo. Also wedging the block against the RAM is clearly not smart. Their is no such thing as luck, things happen for reasons.
@@MrNota500 Agree, however a lot of brands overlook some parts of the desing that could end up with issues like...
Asus making those big VRM heatsink that are too close to the socket.
NZXT with his nonsense USB.
Microsoft for not including the IRST drivers that almost every intel computer needs.
These issues are no challenge for a advance user but for lacking user, could be a wall that cant overcome
Greg, I really love this series! I have been out of the PC building game since about 2005, and this series has been invaluable in gearing up for my new build. Hardware troubleshooting was always a weak point in my knowledge, but Fix or Flop has really helped. I'm back to being the 'Tech Support Guy' for my group of friends...and I have to say it feels good. Keep up the good work.
I appreciate it, Anthony!
@@GregSalazar Hi Greg I am sorry but can you so a super cheap PC BUILD using i3 13th gen and Intel ARC A380. I know it is not good but is it fine enough I mean 8GB RAM is not enough in todays standards but that build should work but is it really enough for aomeone to build it...
@@GregSalazar During your Video near the end at around 16:27 to 17:00 there was a Hum that was being picked-up with your Mic when you moved near your Portable Screen. I don't know if, you noticed it or not.
Also, Your series is Great! Believe me it is a pain when working on PC's that have "problem(s)" and i use that loosely because there can be multi-problems that are caused by just 1 thing! Sometime that resolves the rest of the problems but, not always! Repairing PC's does take a lot of time but, is worth the effort!
Greg you're a legend. Troubleshooting takes real patience, the fix is a huge reward and a pleasure for us to watch. Cheers
Might be best practice when working on a system repair to: first select "load default bios settings" (or simply clear the CMOS settings), re-boot, then double-check that the CSM setting is set to "off", and set to AHCI mode (instead of Raid mode). Raid mode setting should never default to "on".
There is a set of DOS commands that may be useful:
1. Boot from the Windows installer USB thumb drive
2. Navigate to CMD prompt
3. Type "disk part"
4. Type "select disk X" where X=disk number
5. Type "clean"
Note: for system data safety, only have the one target drive connected, so as to not unintentionally mess with any secondary drive.
I can't stress how helpful this series is, I work as feild engineer fixing/ diagnosing issues with ATMs/Slot machines and betting terminals. Although it is just PCs focused, there are some similarities when it comes to these machine I work on but at the end of the day they are computers. I appreciate how I can take away the concept of each of these videos and apply them to work. Can honestly say this series has helped me so much with my job. Thank you so much Greg, keep up the good work man loving the videos 👍❤️
17:40 thats what i love here you often dont just fix the problem and call it a day if there is anything that could lead into some problems even if it means to add some parts or "just" connect some cables or manage them to look as good as possible
you need the VMD driver because the VMD controller is enabled in the BIOS - either load the VMD driver in the OS install or disable the VMD in the BIOS
Exactly. This reminds me of the transition from IDE to AHCI, Windows didn't have built-in AHCI drivers, so you needed a Floppy Disk or CD-ROM with AHCI drivers to install Windows. Neither Windows 10/11 have drivers for Intel VMD built-in, so before installation, as shown in the video, you'll need to provide drivers so Windows Install can see the drive you want to install to.
Just found your channel yesterday I think. I’ve been watching nonstop… you make approaching builds doable and not so damns scary. I appreciate this greatly. My set up is older for sure and works fine for playing FFXIV and some others but I so am going to start setting $ aside to start my first build.
Good luck with the build when you get the money! :)
@Greg Salazar Hey Greg a couple of things about newer ASUS boards and the issues you were having. If you would have reset the BIOS it probably would have fixed your problems with the drive detection. The other thing you could have done is switched to EZMODE(F7) and turned Intel RST off (it is available in advanced mode but buried). This enables the RAID controller when on and all drives, including NVME, are under the RAID controller even when not set as a RAID drive. Most modern ASUS and Gigabyte (and probably others) motherboards don't show changes with certain items like drives until a reboot. If you were to turn off Intel RST the drive still would not show in BIOS until the reboot. Hope that helps if you run into similar problems in the future.
That was a nice clean system, glad you were able to solve the issue. I'd bet the owner was relieved & grateful.
I have never missed a video and Im still never missing a video. Glad to see a new upload
I greatly appreciate that, Edwin!
@@GregSalazar btw i use a similar style case the ASUS GT 502 white. I ended up taking the stickers off the fans for a cleaner look because it looked weird having the stickers showing the details.
So fun and informative to watch someone else do the absolute most difficult part of building a PC... troubleshooting. Thanks for these.
as soon as you said "make sure you dont power off your system" (10:50) my phone died so now im watching on my laptop lol
this is one of the best series on computer troubleshooting...never really know what is going to happen, and as a copier tech, who also builds computers once in a while, its great.
14:35
you might be missing drivers for the gen 4 ssds,
you can manually point to the folder the files are in if you put them on your install drive or a second flashdrive, or you can update your windows installation media, it might not have as up to date drivers installed, plus less updating when you are done.
if that was the users boot media, probably more likely
Corsair coolers come with right angle micro usb cables to the block should have tried one of those
11:39 “NVMe has left the chat.”
This one’s unfortunate timing of the SSD failing, along with a DIMM not making good contact, after fixing a fan power issue, was a bit painful. I’m no stranger to building computers and I’d have probably needed a sanity check on this one… glad you got this one fixed!
12:20 my initial reaction the setting was on RAID instead of AHCI, this is something Dells are really bad at (since a lot of their laptops and at least older desktops) are installed with RAID by default. However some of the HP laptops I think are permanently stuck on RAID since there’s no option in bios
I typically always reinstall with AHCI even though there are some commands to covert from RAID to AHCI by booting into safe mode simply because fresh install+I don’t want to deal with it down the road. Love to see this happen in this series
paused at 12:00 its not a corrupted drive just bios does not support the drive or the windows installation. I have had that issue happen many times and i have had to do media creation alot of times so now i have 2 flash drives just for this particular issue
ASUS been taking Ls this whole week. And yes, that heatsink design is bad. Hopefully the VRM temps are something to boast about.
I wonder if ASUS will bounce back after all the recent chaos
The board is fine, Intel has a specified keep-out-zone around the socket where no components with a z-height greater than X can be placed, and the board obeys these rules. NZXT doesn't care and makes their pump block bigger than the keep-out-zone, so while ASUS has been taking many Ls lately, this time ASUS is not to blame. Yeah they could have left more space, but they're not obligated to, NZXT is at fault here.
@@Alvin853 Yep NZXT needs to think about user functionality while selling these $200+ AIOs
@@richardzhang2773 There are so many different board/Ram combos its almost impossible to make it work with everything. That's where knowledge/experience comes in. In this case, common sense should tell you that wedging things could cause problems if not a short and fry the board, ram or cpu. Some people just shouldn't pick up tools, just like some people shouldn't sing out loud.
It's fashionable to hate on Asus this week. #trendy
This series has made me so thankful that I didn’t run into any of these problems when I built my first gaming PC. Only strange thing that happened was my 4080 super came with a 3 PCIe to 12VHPWR adapter & 2 would plug in but the 3rd one wouldn’t for the life of me. I just bought a Cablemod cable & since then my PC hasn’t had any issues.
I just finished my first build in literally over a decade (I call it my midlife crisis build, went as all-in as I could afford). Watching your videos really added to my confidence doing my first water cooled build. As for the AIO USB cable, the one with an actual screen just adds the USB header to that wire bundle, a lot smarter. Thank you for all the very useful info!
7:35
if you really needed to, you can heat the cable up a little to allow it to bend a few more millimeters, i have alsoremoved some strain reliefs in the past too
I have had this issue. It was the Drive controller on the board. I had to change it in the BIOS. Othewise the drive controller on the drive is dead. I also had to install those drivers.
Back in Jan/Feb. I had multiple fsilures and almost had you work on my machine. But I had to replace a drive (I got one of those 980 Pro 2TB with the bad firmware, which was NOT conne ted to my board controller issue. I spent nearly 2 weeks trying to figure out the issue, when I had 3 issues. Windows 11 is garbage out of the box. You have to install a lot of minor things manually, and NOBODY tells you that.
You have to go through this process like you did.
Good job Greg!
Starting off with the DMs, oh boy this is gonna be a ride
A great video Greg! Windows media creation tool is not without it's hiccups! I recently did a clean install of Windows on my computer from Windows 10 Pro and it was a nightmare ! I had go back on Microsoft's site and download another media creation tool on a USB drive and start over ,maybe it was about the third start over. I like the way you never gave up and how patient you were .We can all learn from this example.
A good day so far just got better! Love fix or flop!
Having recently faced this very same problem, I could have saved you some time. I too, like others in the comments thought it was a RAID issue, since I was transfering a drive that was part of an Optane Raid Array. Soon as I put that drive back into the original PC, it booted right up, but in the new PC I got the exact same issues you did. Turns out the fix was super simple. Turn off the stupid Intel Rapid Storage setting in the BIOS. Seems that if you don't have the driver installed in the OS (clean instal) it does not see it (wont boot from it). As soon as I turned off Rapid Storage in the BIOS, booted into Windows, installed all the mobo drivers and software, the problem went away. I could turn Rapid Storage back on in the BIOS and still boot without issue ever since. Also, like you, I had never seen this before. BIOS would see the drive, but any instillation software, and I tried MANY, would not see the drive at all.
I had the same issue on my rig to fix it I just ran the rad tubes to the front of the case helped relieve tension on the far left ram stick
I am binging your videos. I have had to install drivers to get drives to be recognized, but this is back when every mobo came with a driver cd, and it was standard to have a cdrom drive, which are now archaic. Love your videos. Its awesome you get to do what you love and get paid for it. I love troubleshooting.
I had never even heard of the intel rst vmd driver. Where is the intel rst vmd driver being installed onto, the motherboard?
I have the newer Karen Z73, they resolved the tubing pivots, changed the micro USB input, and made thinner cables. It didn’t come with RGB/ARGB fans though…..
I've encountered similar issues with M.2s a couple fo times. One tool I use is an external M.2 drive enclosure. When I get a drive acting like this, I'll take it out, pop it into the enclosure, plug it into another PC, and diskpart and clean the drive. That's "fixed" supposedly bad M.2s a few times.
You can get an M.2 drive enclosure for around $20 or so. Worth it as a troubleshooting tool, has saved my bacon a few times.
Definitiely a lesson learned on this one. Kudos to a great job Greg!
Great job with troubleshooting. I am on the older side, and I recall the days back with Windows NT when you had to load the driver like you did to see the hard drives. RAID (SCSI) was the worse. Once again, great job.
Greg your series has given me the ability to troubleshoot and do some of the easier and a few more advanced repair steps. Your content is amazing and I have helped several friends now with basic problems they have been having with their PC's.... Now if I could only do good cable management...
1:30 in and I see a power cable on the GPU not fully seated. lets continue on. Update 10:30, that Samsung drive may be part of the known drives that were failing let's see. Overall Interesting issues. Driver issues with the drive and physical cable pressure on a DIMM. Definitely a trickly troubleshoot.
I like those Lightning fans - I put two 140 mm fans as front intakes in my Fractal North case so the circular RGB would provide a nice subtle backlighting to the North’s front wood paneling.
at first when you were installing the fans I thought it would look realy ugly but it honestly came out well and looks like a yin and yang design. Very pretty pc for a first time builder and maybe their first custom pc
As good as the fans are, there are also those ugly bequiet stickers on them. I would definately put some black-cirlcled ones over original (or peel them off), because they mess up all the looks. And if they aren't positioned in perfect center spot, you have "concentricity error".
@@xsAMOR yeah that is true, especially the back stickers you see. I understand the front facing fan having sticks on it but I just wish they would give their own blank stickers included to put over the back ones that will be seen in the case. I doubt they'd want you covering the logo though so unlikely you'll get extra stickers to do that
He may have set the NVME slot to Optane Mode. That would explain why you had to load the Intel Drivers.
That was actually my first thought, the driver, at my work I've had to do this to multiple Lenovo PC's to get them to boot up. Good stuff man, I'm really happy I found this channel.
Good video 👍🏻,
A tip, I ran into this when I was trying to use the windows recovery environment WRE, no drive will show up even though I can boot normally into Windows and see all the drives. I scouted the internet for months not finding any post or thread mentioning that. The problem is with RTS aka IRS aka IRTS, Intel Rapid Storage Technology. Even with RTS drivers installed sometimes you cannot see the drives. And Asus always tend to have it on by default on their motherboards. The solution was just to turn it off in BIOS and then your BIOS will see all the drives.
I'm loving this series and im currently watching the entire if it.
I had the same problem before while building my friend's pc. After a few hours of checking, the ssd was faulty. had a new replacement, works like a charm.
I know how you feel Greg. With My Dad's older Precision T3600 I had to load drivers for the SAS ports in order for them to act like normal SATA ports into the Windows setup in order to see the hard drives. And With an older Windows Server 2003 server I had to load drivers for the RAID card or I would end up getting a BSOD via USB floppy drive. Very frustrating. Also very recently with the same T3600 my dad did some tinkering with it and some how his boot drive had a loose SATA connector and it was making his PC act weird until he restarted the PC and he ended up getting a BSOD with the same error message and it was caused by the loose cable it was loose enough to cause a problem but not for the BIOS to see the drive connected and after he plugged the connector back in it fixed his issue.
I have used new and old/used SSDs initialized and non initialized NVMEs, and HDDs on at least a couple of dozen builds made from scratch, I have never had this kind of issue where I needed to install drivers for the drives, it would have certainly made me crazy to troubleshoot this kind of issue.
The most viable solution for the micro USB connector will be a 90 degree microUSB adapter if it can fit, if not then replacement cable.
The build with the extra fans installed looks amazing, you did a great job!
I was expecting that you'd still order the right angle USB cable, since there still is some pressure on the DIMM. Do you not think there is likely to be any long term issues with that?
Haha, I knew it! Reinstalling Windows onto Intel platforms that had the 12th gen processors had this issue where you had to install the VMD Controller. This gets wiped when you delete the partitions to reinstall. Thankfully, a quick Googling told me this lil secret. Great job finding that out!
How did you get to the Driver option? Internet needed?
Thank you so much for this series. I love learning and you do an excellent job teaching
I appreciate the support!
I had this issue going back to one of my old Intel builds for my itx 4790k pc needing a software driver to see my storage drive on my Z97 motherboard 👎😡which I needed to download separately from Asus website and install via separately usb while installing my Win7 OS🫣🤔. These series are a treasure trove of knowledge invaluable to any pc user / builder imo. Great work on these series Greg🥰😇💪. Cheers buddy 🥂🍻
I am so happy with this video!!! I had exactly the same issue with a Kingston NV2 2tb gen 4.0 in my PC (Ryzen 7 5800x MB MSI Carbon Max Wifi x570s). The NVME worked fine on two other Intel platforms (different from each other) so i gave the SSD to my son and bought a new from Crucial and no problem after that. The OS was in another drive, this one was meant to be a secondary disk in my PC... there are mysteries in this area 🤪🤣
This happened to me when I built my first PC. I was annoyed by the fact the driver was not detected (all the other drives SSD and HDD were detected). I made some change in the configuration of the nvme settings but I don;t remember exactly what but that worked. I am glad you finally did it...
I have a usb drive with partition managers in case this thing happens. Having a linux distro helps also. The linux partition managers allow you to delete these partitions and start fresh. I would recommend having another usb with some free partition managers or a couple of well known linux distros for this situation. Really helped me out in the past when dual booting as well. One OS always wants to be the dominate OS for boot sectors. If you delete one of them that has that boot sector. You need some way too repair that. Macrium Reflect Free or Sergei Strelec bootable iso has helped in the past. You can find a english verion of strelec's bootable media. Just make sure the sha is the right one. Once the drive is found. I recommend secure erase in the asus bios. If the mobo supports it.
I received an HP laptop for Christmas 2020 that had an 1tb hdd - when replacing the HDD with an 2.5" SSD and a gen-4 NVME, I ran into this very frustrating problem that you did - the win-11 installer needed the RST drivers - then all was good.
This fixed my problem... been on a headache past 3 days.... thank youuuuuuuuu
I had the exact same issue with my NZXT cooler fitting my board. My solution was to zip tie the cables as tightly together as I possibly could and squash them as close to the cooler as possible. May look into a different cooler in the future.
Had this exact same issue with my nvne drive and older motherboard. Glad it's back up and running!
11:53 try to set boot mode to achi
12:13 Remember If the disks are in Raid mode, you need an Intel Raid driver
Download it and load it in Windows Installation
i have been came across the same issue when i get my new laptop last year. Surprisingly that method solved the problem for me too.
I too have an Asus z690 board and for some reason intel RST is auto enabled by the bios I had to disable RST and then the PC was able to detect the drives and boot without the need for the intel RST driver in the Windows setup also when you update the Bios it will re-enable RST as for why Asus has this on by default? Maybe it was for Intel Octane when it did exist that is my guess
Thanks Greg for the video. I just finished a build with the same case. Wish you would show how you fixed it and what you did. Installing the drivers.
You could integrate the drivers for the SSD into the windows iso, there are videos on how to do it.
Another option is to clone an SSD that has a windows with Sisprep to the Samsung SSD. With Macrium Reflect it's easy, and it has tools to repair SSD boot after cloning, all from the Macrium Life USB.
Another thing would be to put the NVME SSD in another PC to update the firmware and see the remaining useful life, if it were used. There is usually an update and it can corrupt the saved data.
0:25
P.O.S.T. for a pc stands for power on self test
after a post, you get an image. just to be clear :)
btw, the build looks great
More recently I have had to do just that with the RST drivers on a couple of laptops when re-installing W10 or W11 - very frustrating, as it can be a challenge to identify the correct driver, but a quick download to the Intel site usually sorts it.
However, the other thing I'd say is some of the newer 12th and 13th gen boards only support Gen5 in the top most M.2 slot, meaning your BIOS and Windows installer won't 'see' the NVMe unless it is Gen5 (which you can't really buy yet here in Scotland) or you need to move to the lower down M.2 slots.
Another good result though, and well worth the perseverance, Greg!
I've run into an issue like this before. But on an older system that doesn't natively support M.2 drives. You have to load an additional driver to get windows install to detect a M.2 drive on a pcie expansion card.
90 degree adapter for the USB type c plug near the pump. It will free up some space, reduce the pressure on the ram, and you could get a white cable to let the whole thing be white and aesthetic.
Greg already mentioned about it, plus probably informed the owner as well. Now it's upto the owner whether they want it or not.
Though i think AIO makers like NZXT should include those adapter in the box, for cases like this (they should cost more than $5).
I just had this exact issue, along with some other small ones on an MSI z790 board. Super frustrating, eventually bought a new one and have not had a hiccup since.
i have same issues but i fix my pc by myself and ofcourse i have intel prosessor so i update bios instal intel RST Drivers and after that i can install windows but catch is U HAVE TO INSTALL EVERY SINGLE TIME RST DRIVER IF U WANNA INSTALL CLEAN WINDOWS
At 1:24 it looks like one of the GPU's power connectors isn't plugged in all the way. Doesn't seem to matter, but still.
New RST versions use Intel's Volume Management Device (VMD) to manage NVMEs in a RAID setup, and WIndows still doesn't have the driver to see them natively, hence the need to load the drivers during Windows installation.
Most Gen12 and up Intel motherboards have VMD (RAID) enabled by default for NVMEs.
This one was frustrating to watch. The AHCI/RAID thing is quite common, surprised Greg didn't know about it. With the new Windows install, the user won't be able to switch it back to the regular configuration without reinstalling Windows again.
Had a similar issue when I helped my friend build his PC. M.2 worked in my system but wouldn’t show in his. Tried all boot options and even the RST and still nothing. Sent the drive back and got another brand and it worked immediately. Was SUPER frustrating though so I feel your pain lol
Just finished building my first PC and the fix or flops series helped a lot along with the other informative videos. Thanks Greg.
For apparently defective or corrupt drives Diskpart is your friend. I have used Diskpart to save many otherwise useless hard drives or SSD's.
I just keep learning something new. Thank you!
The issue with the SSD looks kinda what i had once. My old Samsung 960Evo did not want to work in one of my old Gigabyte board.
But it worked just fine in other boards that i had used it in. It would work after a shutdown usualy but not after a restart.
I tried bios and firmware uppdates but nothing helped. So in the end i had to use another drive in that Gigabyte board.
The Samsung drive still works fine in an external case. But im happy that in this case it was only corrupted windows installation.
1:48 Look at the 24 pin Plug is not plugged in properly
yea Ive had issues with that micro usb on the nzxt aio as well. I have also had that boot issue without seeing the drive on asus motherboards. I just connected a cheap sata ssd and then it finds the nvme to load windows onto somehow.
I've had this issue with windows installations in the past with new drives and found that it's easier, (providing you have another PC handy) to format the drive first and then install it in your desiggnated MB. I thought the case was way too white from the first, so you were correct that the be quiet fans would compliment it.
That’s very nostalgic, I used to have the same problem on my old Athlon XP machine that was set up for RAID and needed drivers to be loaded during Windows Setup or it wouldn’t detect any drives
The worst part is Microsoft didn’t even have a “need drivers?” button back then, you had to know to press F6 while the setup was loading
We had this problem at my work place, We were imaging some Dell desktops with NVME drives, and we had to create a custom windows install that had the driver for that particular drive pre-loaded so Windows installer could find and install it. This is actually an easy fix really. And it's not bios related, at least for us it wasn't.
Greg i really appreciate this one. Had. Very similar problem when i reset my 11th Gen Omen laptop. There is something about how the raid drivers for 10th and 11th gen intel machines is designed that it will not read drives without it installed. A great PSA would be 10th 11th gen intel require rst driver to be loaded on install or your drive wont show. And if install doesnt work after you need to add the driver with boot disk
This was a great one! I haven't seen this issue happen before so it was fun to learn this!!! Thanks Greg!
I love these videos most of the time I learn something new from you and the people that share their input in the comments. Which is nice since I will be getting into IT soon.
Slipping a little there Greg! Intel Rapid Storage Technology Drivers are amongst the first things I install into the system during Windows installs, regardless of the RAID config, AHCI vs NVMe modes, etc
I had to install the RST drivers when doing a clean install of windows 11 on an 11th gen ASUS laptop... I tried the other BIOS option (likely AHCI) and windows still wouldn't install, but because the factory windows 11 was still working I knew it wasn't a hardware problem. It was very old school - I hadn't had to add drivers during windows install since probably windows 95, which would have been for a third party IDE add in card - but of course once windows was installed the current paradigm reasserted itself as all the ASUS bloatware was automatically installed by Windows Update...
"post a picture" - adorable 😁
That's why I went with a Fractal Design AIO, a single cable to the motherboard's AIO Pump Header. All the fans plug into the fan hub on the radiator.
At the point where it was posting consistently I would have reset the UEFI back to defaults to clear any potential issues then reinstalled Windows.
The same happens with HDD, when the first sectors, or in this case the memory on NVEM which is required to store the boot information are corrupted, which means no go, nada, zilch,. Even Marco said the same thing with Raid settings.
i learn so much from your videos. Thank You !
I was dealing with this my first build.. I had to boot from my sata and use my M.2 to boot games from as a D drive. Lol! Turning Raid on and going into the setting was annoying af.. I’m sure with my knowledge now, all I have to do is download windows on the M.2 instead of my sata..but I didn’t want to lose all my info and customizations on sata.
Also had the same issue with a 3900 I got used for dirt cheap where if the brackets were too tight it wouldnt work, and I thought of your video when trouble shooting, tried it and got it working!
Great! This is a little different fix video. M.2 issues, ram slot issue...etc. Love these videos! Thank you Greg
As soon as you showed the M.2 drive in BIOS but not in the install screen, I knew it was because of missing drivers. Had the same issue previously on Intel boards, once the driver is loaded, drives are visible as expected.
Not often I get to the answer quicker than Greg does though! ;)
15:10 well, you know that now its sucks but its asus and i have the same issue with my mainboard B560M-A gen11. eveytime i need my driver for fresh installing windows😑
A quick Google search had fixed this issue for me when I saw that a Asus laptop also was not listing any drives in the windows Installer. You need the Intel RST drivers to be installed for the drive to be visible.