Provider Webinar: Future Proof your NDIS Business and PACE update
ฝัง
- เผยแพร่เมื่อ 14 ต.ค. 2024
- This webinar explainshow to "future-proof" your NDIS business so that you can weather any industry changes that may come.
Joined by our special guest, NDIS expert Sally Coddington, Principal Consultant at DSC, we explain the foundations of the new PACE system, how running a business within the NDIS industry may be affected and how to fortify your business, moving forward.
Watch this webinar to gain:
Understanding of what exactly is changing and why
Understanding of what areas of your business to invest in to manage the implications of PACE
Guidance on how to implement your business processes so that compliance isn't ever an issue
The NDIS landscape is constantly evolving, and change can be daunting, but knowing what to expect can take the confusion out of the process and let you focus on what matters - delivering optimal services to your clients and maintaining your business.
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00:00 Webinar Housekeeping
05:05 Introduction to Sally Coddington, DSC
07:22 What is changing in the NDIS and Disability services space?
15:15 PACE is here now; understand it to move forward
16:00 Direct impacts of PACE system on NDIS Service Providers
27:35 What things should providers consider - big picture - about their business, moving forward?
34:50 Should the proposed Navigator role change current practices for SCs, RCs and PMs?
38:25 Operational changes that Service Providers can implement to integrate PACE and adapt to change
40:58 Q&A: What is the best way to get your clients to endorse you as a 'My Provider'?
44:10 Q&A: What exactly does a participant have to do to endorse a provider?
46:43 Q&A: Is putting "you will endorse us" in your service agreement ok?
48:05 Q&A: Is there a way to see if a participant has chosen a "my provider" already?
49:01 Q&A: What does it look like when a participant disputes a claim in my portal? *
49:17 Q&A: Are we expecting API integrations for the PACE portal?*
50:50 Q&A: Do we get some sort of notification if a participant endorses us or revokes endorsement?
51:36 Q&A: What is the difference between endosements for Behavioural Supports providers and general providers?
52:35 Q&A: We're thinking of becoming registered to be able to access more clients; is this process going to be changing?