This job would set you back about £1500 for those asking. Hope everyone had a good Easter weekend. This was my last job before we closed for the easter break and I was determined to get it finished. Massive thanks to Tad 🇺🇸 for helping a fellow MB tech out. As always thanks for everyone’s support, I hope this one makes sense and it wasn’t too much of a rant. All the best everyone.
Sam, please keep going with TH-cam.You are doing a fantastic job. This video was very informative and shows how good you are at your job and customer care.
Keep going with the TH-cam, some of us appreciate your time and tips. I have had several Mercs over the years cars and light commercials, Mercedes customer services are woeful at best, and that's using them occasionally, so can only imagine working with them regularly. great content.
I love the fact that you're still doing proper work for paying customers, and that you still find the time to upload to yt!! Keep it real, and please don't go down the route like so many other automotive channels on this platform have done, stay as you are!
great video, many DIY'ers use "outside" help to solve their problems, including youtube video's like yours, seems that even MB techs require the same type of help, the "community" is very helpful. - keep up thew good work,and tks ( have been able to solve problems and save hundreds doing stuff myself, with the help of your / other video's)
Working on the floor a proper engineering? Oil all over the place a proper engineering? Having the oil sump on the floor a proper engineering? Working with the computer and getting it right was and is a proper engineering.
I was a marine engineer working in the engineroom of tankers where it was too hot for computers to work properly (air was used to operate valves etc). I meant taking things to pieces, fixing them,replacing parts then putting them back together. Or in my case sometimes making the part.
@@rvarsigfusson6163 Working on the computer has nothing to do with engineering. What the hell are you on about. It's just the nonsense you are stuck with with stupidly overcomplicated modern cars.
Interesting video. Back in 1997 when the ML and SLK arrived in the states, the gear boxes had “lifetime” oil- never needed changing. Engine oil was supposedly monitored and would tell you when it needed changing- until one came in with 25k on the oil! Now transmission oil gets done every 40k and engine oil at 10k/yearly. I noticed you mentioned replacing the rusted rear frame member. Ours came apart 4 years ago, 2010 C300w4 w/94k, but was denied by MBUSA. Last year a class action suit forced MBUSA to rethink their decision. I found out through an email sent to dealer principals, service mgrs. and other personnel that as many as 7-8 models had the rust problem. After 3+ years I finally was reimbursed for the cost of the fix- $4,000.00. What are you finding? Mac Morgan, Yorklyn Delaware
Brilliant! Kudos! I wish you were my mechanic! I've had my electric-plate re-built locally, in Australia, because the car, a CLS500, is too old - part no longer available from the OEM. This turned out to be an advantage; a quarter of the price AND there was no need to re-program it. Happy. Good reminder for me to book it for a service (two years down the track), even though it works perfectly. Cheers.
Sam, I can see why your garage is busy. If I wasn't in Australia, I'd be bringing my Merc to you. I hope my specialist is as good as you guys. And Tad, if your reading, well done lad.
Having done this job myself, at home, asking a guy in Romania via eBay (I’m in Australia) to program a spare part for me, I love the detail of this video. Thankfully my new conductor plate fitted without a hitch (I’m still smiling at that job).
Great content really enjoy it!.. can see you lads are dedicated which is always great to see.. keep up the great work 💪💪...much love from Dublin Ireland 🇮🇪
What a saga but you got there in the end. The online forums are a valuable resource. I've had the rear subframe problem with my own W204 which was replaced under warranty. In case you don't know, the corrosion warranty in the US was recently extended to 20 years so all such affected W204s are covered. Keep on with the videos and don't change a thing.
Saved the customer a lot of bread and if it took a week extra that's a small price to pay...great work!! Try and get some credit for the lack of assistance from MB :)
Another great video showing us how you get the job done. Understand it's hard shooting video when you are busy. Quality cars need top quality guys like you to keep them going. Hope we see more.
I had an 08 SLK350. Mercedes replaced the rear subframe (FOC thankfully) and it also needed front wings ££££. So that bloody gearbox. The sump was rusty so had a new Ebay special which fitted perfectly, but the refill procedure........😂. Then one day in traffic, I came up to some lights and stuck it into Park. The bastard wouldn't come out. Hazards on, ignition off, fired it up again and it engaged D and worked. I just knew a 7G Chronic drama was next so I got rid of it. A horrible car that put me off Mercs for life. Good video though.👍
Wow! I come from JJ’s channel after his video “collab”, your channel really is a treasure! As a “computer guy” myself, the future really is getting scary with more and more vendor lock-in and proprietary software, and with less and less support… Thanks for the video! I hope I can find someone locally with such an expertise and determination!
I am always fascinated when you show a job like this. The average person has no idea of the complexity of these cars, which are a few years old now. The internet community of car repairers is fantastic, it really exposes the weakness of manufacturers support! I hope you can keep going on You Tube, since yours is now one of my favourite channels, and your Mancunian accent is very welcome to a Nothern boy like me, albeit from the other side of the hill 👍😎😂
I had a similar issue as it is a common issue on the 7g box. However there are a few companies who can fix the issue for around £250 to the sensors with a lifetime warranty on it which is the route I went down and has been fine for the past 3+ years. The gearbox overall is good apart from this common problem
This is crazy! You should charge Mercedes for the fix or at least time lost or something waiting on them to do their jobs so you can do yours. You pay for their support, they need to be there! Anyways, this was another awesome video! Thank you for taking the time to make these, you're such a good person and an inspiration to me and so many others! Have you thought about doing a live stream with the ability to donate, as well as Shorts and a Patreon? Just a tip, adding TH-cam Shorts to your list of videos will bump you up in the algorithm even more than a regular video! So sometimes if you feel like a video is too much, you can always just do a 15-30 second clip of a quick topic instead? Especially since you are so busy all of the time! Also, Independent sponsors bring a HUGE step up in revenue too. Idk, just some ideas to help the channel. I'm sure a lot of us would pay you a monthly donation(Including me!) for some exclusive content perhaps. You and the whole shop are awesome! I would trust any one of you to work on my CLK without a doubt in my mind.
Please !!!! Do not give up on You Tube,absolutely love your videos,and I do not know one end of a spanner to the other…I am amazed at your patience and knowledge ❤
I had this same issue!! Wtf contacted German with no success completely useless! What a job. We couldn't figure it out and ended up passing the job to Mercedes. if only I had seen this would have saved me a around a week! And at least 3 inches on my already receding hairline. Great valuable content 👏
You know, people just don’t have the slightest idea of what’s going on . I always tell people that engine or transmission work is like heart surgery. Still they don’t understand. It’s just a car and you’re a mechanic. So glad you show us the real thing.
This is an absolute gem of a video. I understand that there are massive downsides to producing and maintaining social media content but this video demonstrates exactly why you should perservere with it. If this doesn't bring you more subscribers then something is not right with the matrix!
Thank you 🙏 appreciate that. There certainly are downsides to letting the world into your little work life, crazy what people pick up on and criticise you on when really we’re just giving the public information and knowledge that we don’t have to do.
Really enjoyed this, love the way you problem solved this, shame on Mercedes for not looking after their brand. If I ever get a Merc I'll drive up from Devon for you guys to service! Cheers
Its so refreshing to see someone repairing rather than replacing. Thing is these days, you need to be a software engineer. This video was interesting to me partly because I've got a W164 which i would assume is essentially the same gearbox. Mercedes state that thede gearboxes are sealed for life but that's absolutely ridiculous. My gearbox oil was changed at 40k miles before i bought it and it's coming up to 80k so next year ill have it changed again, especially as I tow with it. Its been fine apart from a very occasional niggle where ut refuses to change into 7th but knocking into neutral or restarting fixes it. I just assume its a sticky solenoid. Again, its so good to see people like you still around! I'd get you to do mine if you weren't at the other end of the country but there is a good auto specialist near me.
So my 2016 C63S is currently in the shop for jerky gear shifts. I am doing some research and stumbled on your channel - man am I happy I did, it's nice to be able to "peak behind the curtains" so to speak! Love your passion, cheers!
Another excellent video. For info Siemens VDO sold their tier 1 automotive business to Continental so it is likely that the plates were manufactured on the same process. I have been to Stuttgart / Sindelfingen car plant many times, but watching SPR makes me regret buying my ML250!
Well done for getting over a massive problem and sorting out the code , perhaps explain the breakdown of the cost to yourself for carrying out a diagnostic test, it appears customers don't understand its not just plug it in. Great video as always keep up the great work. It would be interesting to see how fast the main dealers get a reply from MBenz as apposed to an independent specialist !
Main dealer would have your pants down and replace both parts of the gearbox. It’s like reversing into a bollard and Mercedes say you need to replace your front bumper too.
I'm a new subscriber with the love for Mercedes and sir your content is what TH-cam was about before all this new gen content, you're very special and informative
❤ Would you kindly make a up PDF that tells us what it is you learnt from the guy in Arizona. For the benefit of all those following in your footsteps and trying to do this job. Then make it available to your viewers via a download link? Thanks.
Don’t stop doing these videos mate. So informative and full respect to you for being so transparent. I have just purchased my first Merc. A 2012 C63 AMG. Gearbox symptoms are harsh downshifts and it being a bit funky at times. Learning a little about conductor plate faults at least prepares me for potential avenues of repair. Thanks from Perth, Western Australia.
Great work. I liked very much getting the young lads involved. I remember early days serving my apprenticeship servicing a van. I asked the question to the journeyman - "how much oil does it take?". He gruffly replies "8 pints" and points me in the direction of the large oil drum with collection of cans and hand pump dispenser on top. I fill it up with 8 cans of oil. Then after all work done I take it for a test drive. Disaster - white smoke billowing from the rear. I limp back to workshop shamefaced. I had put 8 quarts in it - 16 pints!
Champion my friend. From here in Australia. Love your work mate. I’ve got the same issue. I’m just going to change both module back to the original programmed units after the transmission change fellas.
Amazing that it actually worked in the end. However swapping the electro unit with the valve body on the floor is a bit questionable. I mean it is on some card board where people just walked around on before!
I like watching your videos because, 1. you are an expert in your field and know how to deliver the content of the videos, and 2. I love Mercedes Benz cars and hope to one day buy one and probably send it over to you for overhauling. Nice video as usual.
I'm only @13:24, but I had the thought from the moment you mentioned "from the cloud" that something would glitch. I can't believe that the procedure isn't to program the unit *before* installing it, or at least flash in the new operating image. I'm an electronic tech, and I've seen these things happen constantly. Ever heard of Murphy's Law? ('If something can go wrong, it will go wrong'). Well Houlihan's Law states that 'Murphy was an optimist'. I guess that you do get it figured in the second half of the video, but I immediately have to wonder what Continental could get right in a component that Siemen's couldn't. And why?
I was sitting in the cold and dark, depressed and unhappy when I heard someone call out. It was Murphy and he told me to "cheer up mate, things could be worse". So I cheered up and sure enough things got worse!
Manufacturer’s diagnostic software is expensive to purchase and often you only get the “customer” version, not the“full dealer licensed” version. I’m glad you got a win on this one.
Probably never have a Mercedes as we have just bought a new Kia sorento the 7 year warranty and service did it especially with all the tec in it , but still loving your channel
I just rebuilt my trans due to coolant leak line into the clutch and also got a new tcm for my m2011 c300. My tech had to go through a shop in CA specializing in merc transmissions to get an approval for the software. Merc needed me to verify my ownership of this car, I, bought new from a merc dealer 14 yrs ago.. wtf. I had to fill out an ownership form with title proof form then wait to be verified. Then they had to bring in a merc mobile programming tech to install the software. Tech had to reinstall the existing software as u did many times over because the shifting was terrible between 2-3 gear and 3-4. In the end after a few reinstall tries it got better. Shifting was too terrible even after spending 30-60 min programming it on the road as directed. It took 300+ miles of me the owner driving to smooth out. After 1000 mikes was almost perfect. Pain in azz… merc seems like ignoring current owners’ needs and rather us buy a new one.
Another great video. You didn’t do anything wrong… mechanics fix things, not just replace things. Mercedes clearly wants to charge for replacing the functioning part too, which shows all their environment / sustainability rhetoric is lip service. They don’t get it… if you didn’t try to make repairs viable, customers would scrap their cars earlier and never buy a new Mercedes because of the bitter taste it leaves. Mercedes should have you and Tad in Stuttgart reviewing their next models so they can get on top of the reliability.
I love your methodical approach and delivery, my e350 cdi coupe is still going strong on 120k + miles. Had the swirl flap motor done at 111k no other real issues. You have another subscriber 😊
Great channel and great content, Can you do a video on 4 wheel alignment and specifically how you correct a steering wheel that isn’t straight but the thrust and toe are, I had a nightmare with a main dealer who couldn’t get it right!. A specialist did rectify it however. Also could you do a review / buyers guide on a W213 ?, I’ve had an E300DE from brand new (2021) covered 115,000 miles in 4 years and the only thing that has gone wrong is the N/S lower control arm worn bush, a windscreen washer pump, blocked jets, and an ILS fault which was coded out (just after the car was delivered).
Priceless information, dedication and awesome job, awesome video. Thanks for being so honest and kind man, you are kinda the guy this industry needs. Liked and subscribed. Looking forward to other Mercedes videos.
i am a retired truck mechanic,had Sprinters used that merc system, not very friendly to use ,hated it when i used many manufacturer s diagnostic systems . some like Isuzu and detroit are very user friendly.
Great video as always. Ironically have the same gearbox in my CLS hopefully never need to do this repair saying that I have serviced it previously also through SPR. Keep the content coming anyways any chance on a buyers guide on a CLS W218 fancy buying this to replace my W219, if a W218 does come through anytime
Nice video. Soon i ll have to replace the.conductor plate on my S600 and upgrade to blue top solenoids if it hasnt been done already. I dont have any problems with the gearbox , just as a preventive maintenance . Yesterday finished doing the ABC flush as well.using the AGA tool. That was good money spent. The filter inside was the original mercedes fitted in 2007.
Excellent video, along with numerous others, which give a great insight to the hard work, diligence and professionalism of the guys at SPR. I'm in North London, but will be making a trip 'up north' for the servicing of my pride and joy. #benzlife #benzmafia
More and more impressed with every video. Hopefully my SLK 280 will make it to your workshop over the summer for a tumbler flaps repair and a general check over. 👍👍BTW are you any good with removing a 302 locking nut that the key has sheered off in? 🤔
I've seen a couple of your MB videos now and I must say I really like your down to earth approach to explaining the situation and what needs to be done and how to do it. If I was nearer to you, I would entrust you to look after my Mercs.
Brilliant video, totally made sense. Well done for fixing the car and returning it to the customer. Were they happy with the job? Is this a common issue on all 7G gearboxes?
Hi. Great video, i love to watch a professional diagnosis and repair. Does the 5 speed 722.6 need to be programmed in the same way after a conductor plate renewal? Thanks.
I thought the 5-Speed Automatic's Conductor Plate was a dummy piece? Meaning that it needs no special code to uniquely identify it if I remember right. I know the 5-Speed's conductor plate is much easier to replace.
@@sprautos Thank you for replying. That is good to know as i have read that the conductor plate can be an issue on the 722.6 too. Also, please carry on with TH-cam as time allows you to.
Great vlog & explanation of the repair....you clearly know your stuff & are very knowledgeable. I am involved within the industry & it is unbelievable how incompetent major manufacturers can be with technical advice. Do not tell Mercedes the fix for this one, when they are in the shit, get them to send you the vehicle & you charge them... knowledge is king in this game. If l owned a Mercedes l would definitely be using your services if needed.👍
Glad you managed to sort the problem. So much for Mercedes support. I wonder if the franchise guys get better support?? It's clear they want you to buy a complete gearbox 😂😂😂 drive you nuts 🥜
You should try dealing with KTM, when replacing a electronic dash which is only "water resistant" with an IP 3 rating.... On a Frigging motorcycle. Year 2 it is and I still don't have heated seats or Hill hold functions. Don't ask the cost as I am living in a Tent now.
Mine was in with Prestige Allparts in March and had the exact same issue when the part arrived from Mercedes, like you they sorted it out themselves and my slk 280 is running great again
This job would set you back about £1500 for those asking.
Hope everyone had a good Easter weekend. This was my last job before we closed for the easter break and I was determined to get it finished. Massive thanks to Tad 🇺🇸 for helping a fellow MB tech out.
As always thanks for everyone’s support, I hope this one makes sense and it wasn’t too much of a rant.
All the best everyone.
The part failed at quite low mileage.
@@djwarren5081 age I suppose. I’ve always said it’s a fine line, under usage is as bad as to much.
@@sprautos The old saying was, Use it or you'll lose it.
My R-Class clonks a bit into gear when cold but works fine when warmed up. Oil has been changed. Any pointers
@@BarrySims-w7pearly sign of the speed sensor in the gearbox not detecting the mesh rotation speed accurately
It's sad that so many mechanically sound cars get scraped because of of a line of code. Well done for saving this one
Sam, please keep going with TH-cam.You are doing a fantastic job. This video was very informative and shows how good you are at your job and customer care.
Top quality work by Sam and the team. Moral of the story, a good mechanic is always learning.
The moral of the story is : vehicles are build for obsolescence (heaps of junk), and all about money !
Also amazing how you can cope with all this stress about just one single brand of vehicle 😢😮!
You can't get back at the fat sh*theads of Stuttgart, that's the problem !!
Keep going with the TH-cam, some of us appreciate your time and tips. I have had several Mercs over the years cars and light commercials, Mercedes customer services are woeful at best, and that's using them occasionally, so can only imagine working with them regularly. great content.
for myself i buy mercs for my wife VAG group vehicles,by experience merc are slightly better plus the coffee is better.
@@alexyoung4763I always refuse the coffee, it save £30 on the bill
@@alexyoung4763you should try Lexus dealerships they make you feel special
I love the fact that you're still doing proper work for paying customers, and that you still find the time to upload to yt!! Keep it real, and please don't go down the route like so many other automotive channels on this platform have done, stay as you are!
We certainly want to keep it the same as how it is.
Totally brilliant to watch ....keep the videos coming whenever you can 👍
Thanks for posting this - really interesting! And please keep going with the videos, whenever you have time. We like to keep learning too!
great video, many DIY'ers use "outside" help to solve their problems, including youtube video's like yours, seems that even MB techs require the same type of help, the "community" is very helpful. - keep up thew good work,and tks ( have been able to solve problems and save hundreds doing stuff myself, with the help of your / other video's)
Smashing !...big thumbs up
Proper engineering. Nice to see future generations learning how to repair real cars
Working on the floor a proper engineering?
Oil all over the place a proper engineering?
Having the oil sump on the floor a proper engineering?
Working with the computer and getting it right was and is a proper engineering.
I was a marine engineer working in the engineroom of tankers where it was too hot for computers to work properly (air was used to operate valves etc). I meant taking things to pieces, fixing them,replacing parts then putting them back together. Or in my case sometimes making the part.
@@rvarsigfusson6163 Working on the computer has nothing to do with engineering. What the hell are you on about. It's just the nonsense you are stuck with with stupidly overcomplicated modern cars.
@@petercollingwood522 Have a clean working space and get it done..... that`s all you need to learn in the first place.
@@rvarsigfusson6163 Which is exactly what they were doing. Evidently you missed the point of the entire video.
Interesting video. Back in 1997 when the ML and SLK arrived in the states, the gear boxes had “lifetime” oil- never needed changing. Engine oil was supposedly monitored and would tell you when it needed changing- until one came in with 25k on the oil! Now transmission oil gets done every 40k and engine oil at 10k/yearly.
I noticed you mentioned replacing the rusted rear frame member. Ours came apart 4 years ago, 2010 C300w4 w/94k, but was denied by MBUSA. Last year a class action suit forced MBUSA to rethink their decision. I found out through an email sent to dealer principals, service mgrs. and other personnel that as many as 7-8 models had the rust problem. After 3+ years I finally was reimbursed for the cost of the fix- $4,000.00. What are you finding?
Mac Morgan, Yorklyn Delaware
We have had loads of subframes replaced foc I believe they have extended it to a 20 year warranty. I could be wrong though.
Brilliant! Kudos! I wish you were my mechanic! I've had my electric-plate re-built locally, in Australia, because the car, a CLS500, is too old - part no longer available from the OEM. This turned out to be an advantage; a quarter of the price AND there was no need to re-program it. Happy. Good reminder for me to book it for a service (two years down the track), even though it works perfectly. Cheers.
Sam, I can see why your garage is busy. If I wasn't in Australia, I'd be bringing my Merc to you. I hope my specialist is as good as you guys. And Tad, if your reading, well done lad.
This channel rocks so easy to watch thank you.
👊
Two technicians and a cameraman - no wonder Merc repairs are so expensive! Great work Sam - always a joy watching you guys work!
Having done this job myself, at home, asking a guy in Romania via eBay (I’m in Australia) to program a spare part for me, I love the detail of this video. Thankfully my new conductor plate fitted without a hitch (I’m still smiling at that job).
Nice work!
Great content really enjoy it!.. can see you lads are dedicated which is always great to see.. keep up the great work 💪💪...much love from Dublin Ireland 🇮🇪
Much appreciated!
What a saga but you got there in the end. The online forums are a valuable resource. I've had the rear subframe problem with my own W204 which was replaced under warranty. In case you don't know, the corrosion warranty in the US was recently extended to 20 years so all such affected W204s are covered. Keep on with the videos and don't change a thing.
Hope you can keep the TH-cam going . Really enjoy the vids and look forward to maybe seeing a W207 like my E350 CGI at some point!
Saved the customer a lot of bread and if it took a week extra that's a small price to pay...great work!! Try and get some credit for the lack of assistance from MB :)
Another great video showing us how you get the job done. Understand it's hard shooting video when you are busy.
Quality cars need top quality guys like you to keep them going.
Hope we see more.
I had an 08 SLK350. Mercedes replaced the rear subframe (FOC thankfully) and it also needed front wings ££££. So that bloody gearbox. The sump was rusty so had a new Ebay special which fitted perfectly, but the refill procedure........😂. Then one day in traffic, I came up to some lights and stuck it into Park. The bastard wouldn't come out. Hazards on, ignition off, fired it up again and it engaged D and worked. I just knew a 7G Chronic drama was next so I got rid of it. A horrible car that put me off Mercs for life.
Good video though.👍
Love the content, and it is fantastic to hear that business is booming. Cheers! Looking forward to the next one.
Wow! I come from JJ’s channel after his video “collab”, your channel really is a treasure! As a “computer guy” myself, the future really is getting scary with more and more vendor lock-in and proprietary software, and with less and less support…
Thanks for the video! I hope I can find someone locally with such an expertise and determination!
Welcome aboard! Plenty to catch up on. And thanks 🙏
I am always fascinated when you show a job like this. The average person has no idea of the complexity of these cars, which are a few years old now. The internet community of car repairers is fantastic, it really exposes the weakness of manufacturers support! I hope you can keep going on You Tube, since yours is now one of my favourite channels, and your Mancunian accent is very welcome to a Nothern boy like me, albeit from the other side of the hill 👍😎😂
Cheers mate. We will keep it rolling 📺
The answers come to us in our sleep. Blessing and curse.
Well done with the repair and to the angel mechanic from Arizona
I had a similar issue as it is a common issue on the 7g box. However there are a few companies who can fix the issue for around £250 to the sensors with a lifetime warranty on it which is the route I went down and has been fine for the past 3+ years. The gearbox overall is good apart from this common problem
This is crazy! You should charge Mercedes for the fix or at least time lost or something waiting on them to do their jobs so you can do yours. You pay for their support, they need to be there! Anyways, this was another awesome video! Thank you for taking the time to make these, you're such a good person and an inspiration to me and so many others! Have you thought about doing a live stream with the ability to donate, as well as Shorts and a Patreon? Just a tip, adding TH-cam Shorts to your list of videos will bump you up in the algorithm even more than a regular video! So sometimes if you feel like a video is too much, you can always just do a 15-30 second clip of a quick topic instead? Especially since you are so busy all of the time! Also, Independent sponsors bring a HUGE step up in revenue too. Idk, just some ideas to help the channel. I'm sure a lot of us would pay you a monthly donation(Including me!) for some exclusive content perhaps. You and the whole shop are awesome! I would trust any one of you to work on my CLK without a doubt in my mind.
Great advice thank you. 🙏
We have thought about all sorts 🙈
Please !!!! Do not give up on You Tube,absolutely love your videos,and I do not know one end of a spanner to the other…I am amazed at your patience and knowledge ❤
I had this same issue!! Wtf contacted German with no success completely useless! What a job. We couldn't figure it out and ended up passing the job to Mercedes. if only I had seen this would have saved me a around a week! And at least 3 inches on my already receding hairline. Great valuable content 👏
You know, people just don’t have the slightest idea of what’s going on . I always tell people that engine or transmission work is like heart surgery. Still they don’t understand. It’s just a car and you’re a mechanic. So glad you show us the real thing.
Your right!
This is an absolute gem of a video. I understand that there are massive downsides to producing and maintaining social media content but this video demonstrates exactly why you should perservere with it. If this doesn't bring you more subscribers then something is not right with the matrix!
Thank you 🙏 appreciate that.
There certainly are downsides to letting the world into your little work life, crazy what people pick up on and criticise you on when really we’re just giving the public information and knowledge that we don’t have to do.
Really enjoyed this, love the way you problem solved this, shame on Mercedes for not looking after their brand. If I ever get a Merc I'll drive up from Devon for you guys to service! Cheers
Its so refreshing to see someone repairing rather than replacing. Thing is these days, you need to be a software engineer. This video was interesting to me partly because I've got a W164 which i would assume is essentially the same gearbox. Mercedes state that thede gearboxes are sealed for life but that's absolutely ridiculous. My gearbox oil was changed at 40k miles before i bought it and it's coming up to 80k so next year ill have it changed again, especially as I tow with it. Its been fine apart from a very occasional niggle where ut refuses to change into 7th but knocking into neutral or restarting fixes it. I just assume its a sticky solenoid. Again, its so good to see people like you still around! I'd get you to do mine if you weren't at the other end of the country but there is a good auto specialist near me.
So my 2016 C63S is currently in the shop for jerky gear shifts. I am doing some research and stumbled on your channel - man am I happy I did, it's nice to be able to "peak behind the curtains" so to speak! Love your passion, cheers!
@@fernandosylvester1116 thanks 🙏 and enjoy
If in doubt try turning the computer off and on again! 😅
Great video though I have to say the modern electronics scare me!
Great, great video - and you're interesting to watch
Well done, Tad from Arizona! 🎉👏
Thanks for your help mate 🙏
Another excellent video. For info Siemens VDO sold their tier 1 automotive business to Continental so it is likely that the plates were manufactured on the same process. I have been to Stuttgart / Sindelfingen car plant many times, but watching SPR makes me regret buying my ML250!
Thanks for the info!
What a night mare but a brilliant watch,great work Sam 👏
Poor lad, looks super freaked out!
Good work, you guys definitely know what you're doing.
Loving your work, look how far you are traveling with your channel. Arizona assistance great stuff.keep them coming.
Thank you 🙏 and yup great help from over the pond.
STOCKPORT your garage is the place for me! Next time I'll come over from the Netherlands with my MB...Happy New year to you Gerrit
Excellent work! If you were closer to Portsmouth, I'd definitely be sending my SLK280 to you for all its mechanical fettling needs.👍
Good to see the apprentices picking up your style of doing things, it’s the small techniques you see they have 👍
Well done for getting over a massive problem and sorting out the code , perhaps explain the breakdown of the cost to yourself for carrying out a diagnostic test, it appears customers don't understand its not just plug it in. Great video as always keep up the great work. It would be interesting to see how fast the main dealers get a reply from MBenz as apposed to an independent specialist !
Great suggestion! I think I diagnostic video would be a good one thank you 🙏
Main dealer would have your pants down and replace both parts of the gearbox. It’s like reversing into a bollard and Mercedes say you need to replace your front bumper too.
Just a great story! Seems that you're a natural!!! Keep 'em coming!
🙏🙌
I'm a new subscriber with the love for Mercedes and sir your content is what TH-cam was about before all this new gen content, you're very special and informative
❤ Would you kindly make a up PDF that tells us what it is you learnt from the guy in Arizona. For the benefit of all those following in your footsteps and trying to do this job. Then make it available to your viewers via a download link? Thanks.
If I ever got the time I could be it would only be helpful to people with a genuine online xentry diagnostics.
@@sprautos OK thanks … No good for Autotel users then?
Well done. I hope you have time to add in detail the issue and rectification method to the Merc forum so that others can bypass the factory.
Certainly did.
Did the same job on my S-class recently but bought a used and tested conductor plate pre-programmed to my car's vin on Ebay for $350.
Fantastic man, can fix any Merc, good to watch
Don’t stop doing these videos mate. So informative and full respect to you for being so transparent. I have just purchased my first Merc. A 2012 C63 AMG. Gearbox symptoms are harsh downshifts and it being a bit funky at times. Learning a little about conductor plate faults at least prepares me for potential avenues of repair. Thanks from Perth, Western Australia.
thanks buddy we will keep going. seem to get a few viewers views from Perth 👌
Thank you Arizona Tad.
Great work. I liked very much getting the young lads involved. I remember early days serving my apprenticeship servicing a van. I asked the question to the journeyman - "how much oil does it take?". He gruffly replies "8 pints" and points me in the direction of the large oil drum with collection of cans and hand pump dispenser on top. I fill it up with 8 cans of oil. Then after all work done I take it for a test drive. Disaster - white smoke billowing from the rear. I limp back to workshop shamefaced. I had put 8 quarts in it - 16 pints!
we have all been there 😂
Champion my friend. From here in Australia. Love your work mate. I’ve got the same issue. I’m just going to change both module back to the original programmed units after the transmission change fellas.
Amazing that it actually worked in the end.
However swapping the electro unit with the valve body on the floor is a bit questionable. I mean it is on some card board where people just walked around on before!
I like watching your videos because, 1. you are an expert in your field and know how to deliver the content of the videos, and 2. I love Mercedes Benz cars and hope to one day buy one and probably send it over to you for overhauling. Nice video as usual.
I'm only @13:24, but I had the thought from the moment you mentioned "from the cloud" that something would glitch. I can't believe that the procedure isn't to program the unit *before* installing it, or at least flash in the new operating image.
I'm an electronic tech, and I've seen these things happen constantly.
Ever heard of Murphy's Law? ('If something can go wrong, it will go wrong').
Well Houlihan's Law states that 'Murphy was an optimist'.
I guess that you do get it figured in the second half of the video, but I immediately have to wonder what Continental could get right in a component that Siemen's couldn't. And why?
I was sitting in the cold and dark, depressed and unhappy when I heard someone call out. It was Murphy and he told me to "cheer up mate, things could be worse". So I cheered up and sure enough things got worse!
Manufacturer’s diagnostic software is expensive to purchase and often you only get the “customer” version, not the“full dealer licensed” version. I’m glad you got a win on this one.
You’re spot on there! And yes a great win in this case
Probably never have a Mercedes as we have just bought a new Kia sorento the 7 year warranty and service did it especially with all the tec in it , but still loving your channel
The good thing is the new engines don't require programming on KIAs... Just kidding😁
Proper mechanic, enjoyed watching this 👊
Siemens-VDO car parts unit is now Continental. Actually it is the same manufacturer. The different version might indeed be a problem
I just rebuilt my trans due to coolant leak line into the clutch and also got a new tcm for my m2011 c300. My tech had to go through a shop in CA specializing in merc transmissions to get an approval for the software. Merc needed me to verify my ownership of this car, I, bought new from a merc dealer 14 yrs ago.. wtf. I had to fill out an ownership form with title proof form then wait to be verified. Then they had to bring in a merc mobile programming tech to install the software. Tech had to reinstall the existing software as u did many times over because the shifting was terrible between 2-3 gear and 3-4. In the end after a few reinstall tries it got better. Shifting was too terrible even after spending 30-60 min programming it on the road as directed. It took 300+ miles of me the owner driving to smooth out. After 1000 mikes was almost perfect. Pain in azz… merc seems like ignoring current owners’ needs and rather us buy a new one.
Another great video. You didn’t do anything wrong… mechanics fix things, not just replace things. Mercedes clearly wants to charge for replacing the functioning part too, which shows all their environment / sustainability rhetoric is lip service. They don’t get it… if you didn’t try to make repairs viable, customers would scrap their cars earlier and never buy a new Mercedes because of the bitter taste it leaves. Mercedes should have you and Tad in Stuttgart reviewing their next models so they can get on top of the reliability.
This was a superb upload, this was in my feed for viewing for the last week , finally gave in and watched it and it was totally worth it.
Well done Sam, another good job telling MB how to do it!
I love your methodical approach and delivery, my e350 cdi coupe is still going strong on 120k + miles. Had the swirl flap motor done at 111k no other real issues. You have another subscriber 😊
Great channel and great content, Can you do a video on 4 wheel alignment and specifically how you correct a steering wheel that isn’t straight but the thrust and toe are, I had a nightmare with a main dealer who couldn’t get it right!. A specialist did rectify it however. Also could you do a review / buyers guide on a W213 ?, I’ve had an E300DE from brand new (2021) covered 115,000 miles in 4 years and the only thing that has gone wrong is the N/S lower control arm worn bush, a windscreen washer pump, blocked jets, and an ILS fault which was coded out (just after the car was delivered).
Priceless information, dedication and awesome job, awesome video. Thanks for being so honest and kind man, you are kinda the guy this industry needs.
Liked and subscribed. Looking forward to other Mercedes videos.
New follower loving it already clear, concise a pleasure to see your work. I'm coming to you from now on.
i am a retired truck mechanic,had Sprinters used that merc system, not very friendly to use ,hated it when i used many manufacturer s diagnostic systems . some like Isuzu and detroit are very user friendly.
Those vids are pure gold, thank you!
Well done Tad from Arizona everydays a school day 😎👍🏻
Great ingenuity and humility at the same time! Greetings from NZ (I used to live in Heaton Moor though!)
Great video as always. Ironically have the same gearbox in my CLS hopefully never need to do this repair saying that I have serviced it previously also through SPR. Keep the content coming anyways any chance on a buyers guide on a CLS W218 fancy buying this to replace my W219, if a W218 does come through anytime
Nice video.
Soon i ll have to replace the.conductor plate on my S600 and upgrade to blue top solenoids if it hasnt been done already.
I dont have any problems with the gearbox , just as a preventive maintenance .
Yesterday finished doing the ABC flush as well.using the AGA tool.
That was good money spent.
The filter inside was the original mercedes fitted in 2007.
Nice 👍
Excellent video, along with numerous others, which give a great insight to the hard work, diligence and professionalism of the guys at SPR. I'm in North London, but will be making a trip 'up north' for the servicing of my pride and joy. #benzlife #benzmafia
Nice one. Enjoyed watching your perseverance and good that there are still people out there that help each other out…. 👍
More and more impressed with every video. Hopefully my SLK 280 will make it to your workshop over the summer for a tumbler flaps repair and a general check over. 👍👍BTW are you any good with removing a 302 locking nut that the key has sheered off in? 🤔
🙈
excellent video content as always, didnt realize the reprograming post replacement was so extensive!
I've seen a couple of your MB videos now and I must say I really like your down to earth approach to explaining the situation and what needs to be done and how to do it. If I was nearer to you, I would entrust you to look after my Mercs.
nightmare .. One to avoid .. was thinking about getting an SLK I'll stick to MX5's 👍
Brillient videos Sam, really enjoy your channel. Peter
Many thanks! 🙏
Brilliant video, totally made sense. Well done for fixing the car and returning it to the customer. Were they happy with the job? Is this a common issue on all 7G gearboxes?
Thank you 🙏
Yes this is a common issue 🙌
Many yrs ago had same issue on Mercedes e320 cdi on 2002 cost quite bit to repair .if remember had valve body changed
Hi. Great video, i love to watch a professional diagnosis and repair. Does the 5 speed 722.6 need to be programmed in the same way after a conductor plate renewal? Thanks.
I thought the 5-Speed Automatic's Conductor Plate was a dummy piece? Meaning that it needs no special code to uniquely identify it if I remember right. I know the 5-Speed's conductor plate is much easier to replace.
No programming needed for the 5 speed 👌 just fit it and off you go. How it should be.
@@sprautos Thank you for replying. That is good to know as i have read that the conductor plate can be an issue on the 722.6 too. Also, please carry on with TH-cam as time allows you to.
I have a 350 with the same box, I find it a dream to drive, the down changes for engine braking works really well, prefer this to dsg on our gla.
Amazing work very interesting. What a fix , 2005 merc 350 slk I paid £1200 for a sub frame now the secondary air injection has gone the joys .
very impressive knowlege, \superb videos, keep them coming
Great fix guys, happy to see others helping others. Doesnt happen too much anymore
Your right that it doesn’t happen much anymore does it.
nice grass roots work, however would be good to see you lift your cleanliness, high level oil catch + clean work bench for transmission work
If only we had the space for all the extra stuff.
@@sprautos I like your work dude, apologies if my post was offensive not intended
Keep it up
that's actually a nice spec'd SLK with wood trim airscarf and wood steering wheel . Great job , congratiulations ... now go take a nap :))
Great vlog & explanation of the repair....you clearly know your stuff & are very knowledgeable.
I am involved within the industry & it is unbelievable how incompetent major manufacturers can be with technical advice. Do not tell Mercedes the fix for this one, when they are in the shit, get them to send you the vehicle & you charge them... knowledge is king in this game.
If l owned a Mercedes l would definitely be using your services if needed.👍
Cheers buddy.
Love the videos. Keep them coming. We'll done solving the problem.
Thanks, will do! 🙏👍
Loved the video, gave me a chuckle you forgetting the keys when you wanted to make a early start 😂
Honestly. Couldn’t make that up could you.
@@sprautos 🤣😂🤣😂🤣😂👍🏻
Glad you managed to sort the problem. So much for Mercedes support. I wonder if the franchise guys get better support?? It's clear they want you to buy a complete gearbox 😂😂😂 drive you nuts 🥜
You should try dealing with KTM, when replacing a electronic dash which is only "water resistant" with an IP 3 rating.... On a Frigging motorcycle. Year 2 it is and I still don't have heated seats or Hill hold functions. Don't ask the cost as I am living in a Tent now.
what a faf, good to see you still get excited when it goes well. This will be good knowledge for the boys. Well done.🎉
Mine was in with Prestige Allparts in March and had the exact same issue when the part arrived from Mercedes, like you they sorted it out themselves and my slk 280 is running great again