We ended up exchanging this model for the slimmer version th-cam.com/users/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.
Excellent really. Clear, concise, straight to the points and facts. Honest, no bias, great video. Job well done. Highly recommend this format. Appreciate the actual content over flashy videos with lackluster content. Thank you for sharing.
OK. The major flaw in your rant is that if your internet goes down - SO do your cameras! With the additional $10 a month you can now see your cameras via. cellular connection and STIIL know what's going on in your home! As a single person who works outside of my home this is a HUGE feature! If you always have people at home all the time than NO this is NOT for you and stick with what you have! For me this is a major plus as stated plus all other Ring features are enabled. I looked into a backup "failover" options for my home and it ranged anywhere from $7.99 to $15 a month. So, the $10 extra is right on PAR for what I wanted. PLUS the $250-$350 modem to run cellular. As stated, this is NOT for everyone but for me this is a much needed feature. Everyone's needs are different! For me a single person gone more than I am home the backup internet is a PLUS! The SD storage option is also a BIG plus as it limits your upload data to the cloud! The added cellular also let's you have devices OUTSIDE of Ring hooked as well say Smartthings. So all your routines will continue to run in an internet outage! As I sad, It all depends on each individuals wants. This checks my boxes in my case.
Hey John, great comment, you make some good points thanks 🙂 Yes that's true - I didn't really get into the internet fallback feature but you're right that this is a very nice one.
@@SmartHomePoint 👍, It's not a feature everyone needs but as I mentioned a MAJOR plus for me. What is your "peace of mind" worth to you while away with a pet at home? It's worth ALOT for me. I can "check-in" with my pet while away and that is important for me as she suffers separation-anxiety-syndrome and cries when I'm gone and her hearing my voice through the cameras eases that some. She'll hear my voice, run up to the camera and I'll talk to her. Also I can check the status of my home at anytime with or without internet.
@@icevariable9600 ; No not at all! With the cellular backup you can still use/view cameras in an internet outage which happens in my area more than I like and I still use cloud-storage for most of my cameras only slower access on backup cellular. Since having for a while now the Ring Pro the local storage is still quite buggy. It's JUST an option to avoid your videos going into the cloud if your against cloud-storage. When they get ALL the bugs out of this feature I will switch ALL cameras to local storage but NOT at this point. There are advantages to cloud-storage in the event your hub gets smashed from a break-in or GOD forbid your house burns down.
Helpful video. Thank you. Please note that the definition of the word “shafted“ is relative. Given where you were coming from, I understand your complaints. Try coming from the place of being an ADT customer in the US and “shafted“ takes on a whole new meaning. I have waited multiple times on hold for long periods of time trying to cancel their service and they won’t pick up. My only recourse is to sabotage my credit card. Compared to ADT, Ring is a great deal IMO. Again, thanks for an excellent video.
Thanks for the comment, and you're quite right - I can understand that (compared to ADT), Ring aren't too bad. ADT's price rises certainly do seem quite unfair recently.
Consider the poor Nest Secure customers like myself that are truly "shafted" by Google discontinuing Nest security system support. On April 8, 2024, Nest will no longer support Nest Secure. It will not be accessible in the Nest app and will no longer connect to the internet. Good News is that Googke will accept the Nest Secure "trash" for recycling.
Thank you so much for the update my friend! I bought the initial ring system based on your recommendation and I absolutely love it. You always give a very thorough review. It's crazy that we have to buy a new base station; I already have eero 6 pro! what do I do now?! JK. Love your content!!!
Thanks my friend 🙂 And yes, those with a pre-existing WiFi mesh system will probably feel a little let down by this new 'update' which is basically double the price for them.
@@SmartHomePoint All the cloud security companies are doing this, which is why I disconnected my ring from the internet, took the SIM card out of it, no way to phone home. Ring wasn't happy with me doing that at all. I called their tech support line and the lady said "oh no you cant do that, our systems have to be ONLINE!" I said uh yeah sorry but I'm doing it and not paying you anything lol. Also its why I went with WYZE cameras as soon as they got RTSP support so I can monitor my cameras remotely. I also have a portable hotspot that allows my house to always have internet, and a battery backup in the event of power failure. so at this point I'm paying exactly NIL for total home security , both video cameras and security,.
Newly shafted person here... They now have removed ability to join the base station to an existing Zwave network... They also didn't call police when my alarm was endlessly going off while I was on vacation - and not in Practice mode.... fully paid up protect plan.
Ugh. That completely sucks. I hadn't realised they also removed that ability. 😕 Thanks for pointing it out. Ring really seem to be making small but annoying changes for their customers.
I feel like this review was confusing. In the US, as a new Ring Alarm customer there's still the option to simply buy the standard alarm kit, which doesn't include a pro base station for $249, or spend the extra $50 and buy the Ring Alarm Pro kit for $299 if you want the additional features. Essentially it's just a $50 equipment difference, and a higher tiered protect plan that offers a ton of additional benefits.
A fair point, thanks for the comment. I mainly aimed the video at existing customers, who suddenly have to shell out $249 more (if they want the extra features) AND pay double each month for the features they already had. But for new customers, I agree that an extra $50 for a bunch of new features is a pretty sweet deal.
Could you help me understand the difference between cloud and local storage? I’m a bit fuzzy on why a person would choose one over the other and what the important differences are.
Cloud storage will upload all the video recordings to Ring's servers, whereas local storage will save them on an SD card which is inside the Ring Alarm Pro. So cloud storage will use up more internet bandwidth from your ISP plan (since it's constantly uploading video to Ring), whereas local storage won't. However if someone breaks in and steals the Ring Alarm Pro, any (recent) local recordings will be lost - since these won't have gone to Ring's servers.
@@SmartHomePoint that’s helpful, thank you. I just learned about having to link your ring to your Amazon account if you sign up for pro, perhaps sd cards are better for people concerned about digital privacy as well?
Yes, Amazon and Ring integration is becoming increasingly requires - but not altogether surprising (or a bad thing, IMO). And yes, local SD card recording is definitely good from a privacy perspective, I agree. 🙂
Hi does the eero6 also increase the signal of the zwave signal I’m wanting to add door sensors to my detached garage but it’s out of reach for the current base station and extender.
Hi, I don't think it will. The Eero6 contains a ZigBee radio so that would extend ZigBee device range (such as Hue bulbs), but not Z-Wave devices/ranges.
I live in California. I brought Eero 6 pro se. I am in market for home security . I am in confusion to go with alarms pro or basic alarm. Can you please suggest
Hello, it depends whether you really want the extra features with the Alarm Pro (backup internet, potential for local storage etc). If so, you could always connect your Alarm Pro to your Eero 6 Pro SE (with an Ethernet cable) and essentially have two WiFi networks. Then connect your Ring devices to your Alarm Pro Wi-Fi, to get the extra features. But if you aren't too interested in those extra features and just want an alarm system, the basic alarm will work very nicely for you 👍
@@skyelark155 Protect Plus, because we have multiple cameras… but honestly if we only had one camera we could do the free one because the free plan only will live record for one camera.
*** Hopefully you see this ****** For the past couple of weeks I have been seeing random images of people in my yard. (I’m not crazy) but I am very concerned. The only issue is they do not move. I will then notice my camera will change colors or moving objects will be jumbled and then disappear. Also, I will notice the image will stay for hours. I would also see glimpse of I guess you can call it light flashing or at least there’s always a device on in the shadows. I just read your article on your wifi being “jammed”. Would this cause just the device or would all devices be Jammed? Have you heard of anything else that this could be? Thank you!!!
Sorry to hear your experience, that's creepy for sure 😔 I don't think you're crazy, dw. It certainly could be WiFi jamming, although it can be hard to diagnose for sure. Some WiFi jammers can target a specific device, while others can be broad and impact various nearby devices. One way of knowing whether it is WiFi jamming or not is to use a non-WiFi camera. Whilst an Ethernet camera can be great, they can be annoying to install unless your router is right by it. An alternative is to buy a 'spy cam' which records to a local SD card: www.amazon.com/s?k=spy+camera+sd+card+24%2F7&crid=10QPDXM7IVDKQ&sprefix=spy+camera+sd+card+24%2F7%2Caps%2C170&ref=nb_sb_noss&tag=tdperry-20 Set it to record 24/7 (check this is offered, not all 'spy cameras' allow this), then check it back and see whether you can get better video recordings of the people in your yard. If you do, then it could well be WiFi jamming (since a non-WiFi camera captures them, but a WiFi camera didn't). I hope that helps and that you get this issue sorted 🙂
Thanks for the info! Do you know of a way to get cellular backup w/ Eufy as that's the only significant thing Ring has over Eufy IMHO? Also, what's your opinion of the recording quality of the Eufy vs Ring indoor cameras?
No worries 🙂 I agree that this is lacking with Eufy, although you could always use a router system with cellular backup (whether that's the Ring Alarm Pro, or an ISP that supports this) and then connect your Eufy devices to that. It would seem weird to connect Eufy cameras to a Ring Alarm Pro router, but it would work. In terms of recording quality, I will aim to do a multi-camera review (including Eufy). I like that Eufy usually offer 2K, however they often have quite a low bit-rate - and this leads to... not great recording quality. They're probably slightly better than Ring's recording quality, but it's not a massive difference IMO.
Hi Kuyo, that's a very good question. You could try changing your address (location) within the Ring app, and then go to change the subscription (also within the Ring app). That _might_ work. However if you still have issues, you may have to contact Ring customer services - which is 01727 26 3045 in the UK.
so do i need to get a pro base station to have cellular backup for the security system itself when my wifi/internet goes down or will it still go cellular with the non pro version? cus i really dont want to change my router to the base station pro tbh cus im fine in that department and dont need to change routers.... all this assuming i am paying for the ring pro plan subscription
I think the original alarm base station also offers cellular backup without issue. Certainly, it does here in the UK (I have the 1st gen base station and a Ring Protect Plus plan, but I know it's a bit different in America since they introduced the Protect Pro plan). Nonetheless, I haven't read anything that says Ring have stopped offering cell backup on the original base station.
Ok, I need any input and help, please. I used to have simplysafe from 2017, which was not required internet or wifi, it was cellular wifi. Now they updated their modules starting with 2022, and my base station it's not sending the link to the dispatcher, with another words it's not working anymore because they cannot find the signal from cellular tower... I want to change the company, do you think Ring it's a good one, do I need to have personal internet or wifi? Thank you!
Ring offer some quite nice features, but they are fairly internet/WiFi dependent, yes. You might want to check out products from Reolink, Annke, Eufy or Wyze since these all offer some local recording options (i.e. they don't strictly require internet).
Can you use your own wireless wifi router and not the built in router with this ring alarm pro? Do you have to connect wired directly to you own wifi router in order to use my own router to connect or wireless?
I believe that Ring (unsurprisingly) want and expect you to use the Ring Alarm Pro as your primary router, and they say that certain features may not work if it's not used as a primary. But of course, you could definitely plug you own router into the Ring Alarm Pro and then your devices can keep connect to your own router's WiFi details.
Ok, for this ring alarm has a built in router and you still need to buy your own modem to connect or i don't need a seperate modem cause this has connection already?
You can just use the Ring Alarm Pro (which had a built-in router) yes. You only need a separate router/modem if all your devices are configured to connect to this WiFi, and you don't want to reconfigure them again.
I get the feeling that if they ever do launch the ring alarm pro in the UK, it will be a pain to set up for most people (unless they put in the instructions to plug it into the ISP supplied router)
Hi, was wondering if you could help . As the fading out of the 3G network for 4G (in the UK) what will happen to the cellular back up in the ring base station ? Will it be render obsolete?
Hi, I have been wondering the same thing and unfortunately I don't know what will happen. My Base Station is also stuck on 3G even though my area has strong 4G and 5G signal, so my hunch is Ring have 'forgotten' about this in the UK and it could be an issue when 3G gets phased out. I'm keeping an eye on it and will update when I know more, but right now it's hard to get a solid answer from Ring.
@@SmartHomePoint Thanks for your prompt reply. I struggled initially to get any signal but now get full bars but it sounds like this maybe short lived . If you do get any information I'd be grateful if you could pass it on and I shall too . Needless to say I have subscribed to your channel and look forward to more of your detailed reviews. All the very best.
As far as i can tell, it seems the base station is 4G capable (i was looking at the amazon page for additional 1st gen keypads, and on there it mentions 4G)
Im not able to answer my notification on my phone. I received the notification and I see folks at the door but im not able to talk to them… any assistance
Check that the ringer volume (under device settings) is turned up. That also controls the volume of your voice coming out of the doorbell. Beyond that, perhaps double check that you haven't muted the on-screen mic icon (within the Ring app live view) - it's sometimes confusing, but it can look like the mic is active when it's actually muted.
Nope you don't need a subscription to answer live views or doorbell rings. It's odd that it's still not working for you - you may be better off contacting Ring customer support.
I started looking at security systems, but then decided that I don't need that hassle. For violent criminals, I am always armed (and will happily end their criminal career). For thieves, I am pretty good at hiding valuables.
good news is, only 20k gun murders / y. half of those are black boys killing others, typically from drug deals gone wrong, sadly. meaning, unless you're a young black male in the 'hood, you're 99% more likely to die from something else - - so guns are completely unnecessary for your 'personal protection'. Ring cameras are just neat home tech toys. They don't stop criminals who can simply wear a mask to do whatever they need to do at your properties....
Yes that's true (although it's also true of some other cameras too). It's definitely worth thinking through what will/won't care if you lose certain services 👍
As I said in your other video ring is just not worth the money even at $10 a month. The picture quality is awful. I had a guy at my door which was recorded on 2 "HD" cameras to include the ring doorbell and when the police wanted to take a look and attempted to zoom into the gentleman the picture quality was just so bad that it blurred the more you zoomed in. We couldn't even make out the nametag on his shirt or the license plate on his truck. I have notice this many times when attempting to zoom in. You can't view the cameras in the rain or in the early dewy mornings as they are all fogged over or moisture is blocking the view. They are also awful during the winter months. 🤠
Yep, I have experienced similar. It's crazy how little detail you can pick up, even if someone is 10 foot away! I also use a 4K PoE camera in my property, and it has substantially better image quality than the Ring camera next to it.
Honestly ring cameras are completely shit. I have a camera point to my car when I need it the most at night the thing doesn't record it goes to sleep, between 12am to 4am when I need it the most it's very annoying.
Ugh that sounds annoying. It should naturally record any motion during that time, but it's hard to know if it's having issues because there's no health logs and it can't record 24/7 so you just end up with no recordings - and no way of knowing if that's valid or not 😕
That sounds a pretty good solution to be fair. I do like the flexibility from Wyze (i.e. of SD card, cloud or RTSP recording), but equally I think that the Ring Alarm is a great product. But no reason you can't use some Ring and some Wyze products, as you suggest.
@@SmartHomePoint I have them all disconnected and on my private hotspot that has its own battery backup, so my alarm is always on 24-7 self monitor and no fees to wyze or ring.
We ended up exchanging this model for the slimmer version th-cam.com/users/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.
Excellent really. Clear, concise, straight to the points and facts. Honest, no bias, great video. Job well done. Highly recommend this format. Appreciate the actual content over flashy videos with lackluster content. Thank you for sharing.
Thanks for the comment, it's much appreciated 🙂 Yes I aim for clear and unbiased over flashy etc, so I'm glad I got the balance right for you 👍
OK. The major flaw in your rant is that if your internet goes down - SO do your cameras! With the additional $10 a month you can now see your cameras via. cellular connection and STIIL know what's going on in your home! As a single person who works outside of my home this is a HUGE feature! If you always have people at home all the time than NO this is NOT for you and stick with what you have! For me this is a major plus as stated plus all other Ring features are enabled. I looked into a backup "failover" options for my home and it ranged anywhere from $7.99 to $15 a month. So, the $10 extra is right on PAR for what I wanted. PLUS the $250-$350 modem to run cellular. As stated, this is NOT for everyone but for me this is a much needed feature. Everyone's needs are different! For me a single person gone more than I am home the backup internet is a PLUS! The SD storage option is also a BIG plus as it limits your upload data to the cloud! The added cellular also let's you have devices OUTSIDE of Ring hooked as well say Smartthings. So all your routines will continue to run in an internet outage! As I sad, It all depends on each individuals wants. This checks my boxes in my case.
Hey John, great comment, you make some good points thanks 🙂 Yes that's true - I didn't really get into the internet fallback feature but you're right that this is a very nice one.
@@SmartHomePoint 👍,
It's not a feature everyone needs but as I mentioned a MAJOR plus for me. What is your "peace of mind" worth to you while away with a pet at home? It's worth ALOT for me. I can "check-in" with my pet while away and that is important for me as she suffers separation-anxiety-syndrome and cries when I'm gone and her hearing my voice through the cameras eases that some. She'll hear my voice, run up to the camera and I'll talk to her. Also I can check the status of my home at anytime with or without internet.
Good point. Thank you
So, you're saying the benefit of the local storage is in case internet goes down?
@@icevariable9600 ;
No not at all! With the cellular backup you can still use/view cameras in an internet outage which happens in my area more than I like and I still use cloud-storage for most of my cameras only slower access on backup cellular. Since having for a while now the Ring Pro the local storage is still quite buggy. It's JUST an option to avoid your videos going into the cloud if your against cloud-storage. When they get ALL the bugs out of this feature I will switch ALL cameras to local storage but NOT at this point. There are advantages to cloud-storage in the event your hub gets smashed from a break-in or GOD forbid your house burns down.
I have learned more in this video than I did from their "experts" in three calls and over 2 hours of chatting.
Hah thanks, glad you found it useful 🙂
Helpful video. Thank you. Please note that the definition of the word “shafted“ is relative. Given where you were coming from, I understand your complaints. Try coming from the place of being an ADT customer in the US and “shafted“ takes on a whole new meaning. I have waited multiple times on hold for long periods of time trying to cancel their service and they won’t pick up. My only recourse is to sabotage my credit card. Compared to ADT, Ring is a great deal IMO.
Again, thanks for an excellent video.
Thanks for the comment, and you're quite right - I can understand that (compared to ADT), Ring aren't too bad. ADT's price rises certainly do seem quite unfair recently.
Report them to your State Attorney General's office
Consider the poor Nest Secure customers like myself that are truly "shafted" by Google discontinuing Nest security system support. On April 8, 2024, Nest will no longer support Nest Secure. It will not be accessible in the Nest app and will no longer connect to the internet. Good News is that Googke will accept the Nest Secure "trash" for recycling.
We live in Alaska and have used Ring basic for a year...no subscription fees! I especially like the smoke detector, freeze/flood sensors.
That's great, glad to hear it's working out well for you without the subscription 🙂
Thanks. Another great video, your presenting skills are amazing! 👍😀
Thanks man 🙂
Excellent video, thank you for the detailed explanation of the local storage feature
Thanks, I'm glad you found it helpful 🙂
Thank you so much for the update my friend! I bought the initial ring system based on your recommendation and I absolutely love it. You always give a very thorough review. It's crazy that we have to buy a new base station; I already have eero 6 pro! what do I do now?! JK. Love your content!!!
Thanks my friend 🙂 And yes, those with a pre-existing WiFi mesh system will probably feel a little let down by this new 'update' which is basically double the price for them.
This video pushed me over the edge. I'm not spending any more money on ring. Thanks!
Uhm... sorry Ring 🤣 But yeah, sometimes their issues are quite annoying.
@@SmartHomePoint All the cloud security companies are doing this, which is why I disconnected my ring from the internet, took the SIM card out of it, no way to phone home. Ring wasn't happy with me doing that at all. I called their tech support line and the lady said "oh no you cant do that, our systems have to be ONLINE!" I said uh yeah sorry but I'm doing it and not paying you anything lol. Also its why I went with WYZE cameras as soon as they got RTSP support so I can monitor my cameras remotely. I also have a portable hotspot that allows my house to always have internet, and a battery backup in the event of power failure. so at this point I'm paying exactly NIL for total home security , both video cameras and security,.
Newly shafted person here... They now have removed ability to join the base station to an existing Zwave network... They also didn't call police when my alarm was endlessly going off while I was on vacation - and not in Practice mode.... fully paid up protect plan.
No offense to those who ENJOY being shafted, just saying...
Ugh. That completely sucks. I hadn't realised they also removed that ability. 😕 Thanks for pointing it out. Ring really seem to be making small but annoying changes for their customers.
Thank you for the video. Very well said 👍🏼
No worries, glad you think so 🙂
I feel like this review was confusing. In the US, as a new Ring Alarm customer there's still the option to simply buy the standard alarm kit, which doesn't include a pro base station for $249, or spend the extra $50 and buy the Ring Alarm Pro kit for $299 if you want the additional features. Essentially it's just a $50 equipment difference, and a higher tiered protect plan that offers a ton of additional benefits.
A fair point, thanks for the comment. I mainly aimed the video at existing customers, who suddenly have to shell out $249 more (if they want the extra features) AND pay double each month for the features they already had. But for new customers, I agree that an extra $50 for a bunch of new features is a pretty sweet deal.
So does plus still cover the old alarm base stations?
It doesn't cover Professional Monitoring anymore, unfortunately, so you'd need the Pro subscription (even with the old base station) for this feature.
Could you help me understand the difference between cloud and local storage? I’m a bit fuzzy on why a person would choose one over the other and what the important differences are.
Cloud storage will upload all the video recordings to Ring's servers, whereas local storage will save them on an SD card which is inside the Ring Alarm Pro. So cloud storage will use up more internet bandwidth from your ISP plan (since it's constantly uploading video to Ring), whereas local storage won't. However if someone breaks in and steals the Ring Alarm Pro, any (recent) local recordings will be lost - since these won't have gone to Ring's servers.
@@SmartHomePoint that’s helpful, thank you. I just learned about having to link your ring to your Amazon account if you sign up for pro, perhaps sd cards are better for people concerned about digital privacy as well?
Yes, Amazon and Ring integration is becoming increasingly requires - but not altogether surprising (or a bad thing, IMO). And yes, local SD card recording is definitely good from a privacy perspective, I agree. 🙂
Hi does the eero6 also increase the signal of the zwave signal I’m wanting to add door sensors to my detached garage but it’s out of reach for the current base station and extender.
Hi, I don't think it will. The Eero6 contains a ZigBee radio so that would extend ZigBee device range (such as Hue bulbs), but not Z-Wave devices/ranges.
I live in California. I brought Eero 6 pro se. I am in market for home security . I am in confusion to go with alarms pro or basic alarm. Can you please suggest
Hello, it depends whether you really want the extra features with the Alarm Pro (backup internet, potential for local storage etc). If so, you could always connect your Alarm Pro to your Eero 6 Pro SE (with an Ethernet cable) and essentially have two WiFi networks. Then connect your Ring devices to your Alarm Pro Wi-Fi, to get the extra features.
But if you aren't too interested in those extra features and just want an alarm system, the basic alarm will work very nicely for you 👍
My trial on my new Ring device was expiring and this video helped explain everything. Thanks!
Great, glad to hear you found this helpful 🙂
What did u get
@@skyelark155 Protect Plus, because we have multiple cameras… but honestly if we only had one camera we could do the free one because the free plan only will live record for one camera.
*** Hopefully you see this ******
For the past couple of weeks I have been seeing random images of people in my yard. (I’m not crazy) but I am very concerned. The only issue is they do not move. I will then notice my camera will change colors or moving objects will be jumbled and then disappear. Also, I will notice the image will stay for hours. I would also see glimpse of I guess you can call it light flashing or at least there’s always a device on in the shadows. I just read your article on your wifi being “jammed”. Would this cause just the device or would all devices be Jammed? Have you heard of anything else that this could be? Thank you!!!
Sorry to hear your experience, that's creepy for sure 😔 I don't think you're crazy, dw. It certainly could be WiFi jamming, although it can be hard to diagnose for sure. Some WiFi jammers can target a specific device, while others can be broad and impact various nearby devices.
One way of knowing whether it is WiFi jamming or not is to use a non-WiFi camera. Whilst an Ethernet camera can be great, they can be annoying to install unless your router is right by it. An alternative is to buy a 'spy cam' which records to a local SD card:
www.amazon.com/s?k=spy+camera+sd+card+24%2F7&crid=10QPDXM7IVDKQ&sprefix=spy+camera+sd+card+24%2F7%2Caps%2C170&ref=nb_sb_noss&tag=tdperry-20
Set it to record 24/7 (check this is offered, not all 'spy cameras' allow this), then check it back and see whether you can get better video recordings of the people in your yard.
If you do, then it could well be WiFi jamming (since a non-WiFi camera captures them, but a WiFi camera didn't).
I hope that helps and that you get this issue sorted 🙂
Thanks for the info! Do you know of a way to get cellular backup w/ Eufy as that's the only significant thing Ring has over Eufy IMHO? Also, what's your opinion of the recording quality of the Eufy vs Ring indoor cameras?
No worries 🙂 I agree that this is lacking with Eufy, although you could always use a router system with cellular backup (whether that's the Ring Alarm Pro, or an ISP that supports this) and then connect your Eufy devices to that. It would seem weird to connect Eufy cameras to a Ring Alarm Pro router, but it would work.
In terms of recording quality, I will aim to do a multi-camera review (including Eufy). I like that Eufy usually offer 2K, however they often have quite a low bit-rate - and this leads to... not great recording quality. They're probably slightly better than Ring's recording quality, but it's not a massive difference IMO.
@@SmartHomePoint Thank you for the great info!
Thank you
Hi
i recently moved to the UK from USA. As a ring subscriber am still on the USA plan. HOw do i move the plan to UK?
Hi Kuyo, that's a very good question. You could try changing your address (location) within the Ring app, and then go to change the subscription (also within the Ring app). That _might_ work. However if you still have issues, you may have to contact Ring customer services - which is 01727 26 3045 in the UK.
so do i need to get a pro base station to have cellular backup for the security system itself when my wifi/internet goes down or will it still go cellular with the non pro version? cus i really dont want to change my router to the base station pro tbh cus im fine in that department and dont need to change routers.... all this assuming i am paying for the ring pro plan subscription
I think the original alarm base station also offers cellular backup without issue. Certainly, it does here in the UK (I have the 1st gen base station and a Ring Protect Plus plan, but I know it's a bit different in America since they introduced the Protect Pro plan). Nonetheless, I haven't read anything that says Ring have stopped offering cell backup on the original base station.
Ring did that
Ok, I need any input and help, please.
I used to have simplysafe from 2017, which was not required internet or wifi, it was cellular wifi.
Now they updated their modules starting with 2022, and my base station it's not sending the link to the dispatcher, with another words it's not working anymore because they cannot find the signal from cellular tower...
I want to change the company, do you think Ring it's a good one, do I need to have personal internet or wifi?
Thank you!
Ring offer some quite nice features, but they are fairly internet/WiFi dependent, yes. You might want to check out products from Reolink, Annke, Eufy or Wyze since these all offer some local recording options (i.e. they don't strictly require internet).
Can you use your own wireless wifi router and not the built in router with this ring alarm pro? Do you have to connect wired directly to you own wifi router in order to use my own router to connect or wireless?
I believe that Ring (unsurprisingly) want and expect you to use the Ring Alarm Pro as your primary router, and they say that certain features may not work if it's not used as a primary. But of course, you could definitely plug you own router into the Ring Alarm Pro and then your devices can keep connect to your own router's WiFi details.
Ok, for this ring alarm has a built in router and you still need to buy your own modem to connect or i don't need a seperate modem cause this has connection already?
You can just use the Ring Alarm Pro (which had a built-in router) yes. You only need a separate router/modem if all your devices are configured to connect to this WiFi, and you don't want to reconfigure them again.
I get the feeling that if they ever do launch the ring alarm pro in the UK, it will be a pain to set up for most people (unless they put in the instructions to plug it into the ISP supplied router)
So what happens if you don’t subscribe to anything will my ring camera not work?
It'll work - but only for real time use (I.e. jumping into the app and watching a live stream). You won't get recordings saved anywhere.
Hi, was wondering if you could help . As the fading out of the 3G network for 4G (in the UK) what will happen to the cellular back up in the ring base station ? Will it be render obsolete?
Hi, I have been wondering the same thing and unfortunately I don't know what will happen. My Base Station is also stuck on 3G even though my area has strong 4G and 5G signal, so my hunch is Ring have 'forgotten' about this in the UK and it could be an issue when 3G gets phased out. I'm keeping an eye on it and will update when I know more, but right now it's hard to get a solid answer from Ring.
@@SmartHomePoint Thanks for your prompt reply. I struggled initially to get any signal but now get full bars but it sounds like this maybe short lived . If you do get any information I'd be grateful if you could pass it on and I shall too . Needless to say I have subscribed to your channel and look forward to more of your detailed reviews. All the very best.
As far as i can tell, it seems the base station is 4G capable (i was looking at the amazon page for additional 1st gen keypads, and on there it mentions 4G)
@pineappleroad that's good to know (presumably for the USA)? Thanks for pointing that out 🙂
@@SmartHomePoint I was looking at the Amazon UK page
Im not able to answer my notification on my phone. I received the notification and I see folks at the door but im not able to talk to them… any assistance
Check that the ringer volume (under device settings) is turned up. That also controls the volume of your voice coming out of the doorbell. Beyond that, perhaps double check that you haven't muted the on-screen mic icon (within the Ring app live view) - it's sometimes confusing, but it can look like the mic is active when it's actually muted.
@@SmartHomePoint is not working
@@SmartHomePoint do I need subscription to be able to answer a call on my ring 4
Nope you don't need a subscription to answer live views or doorbell rings. It's odd that it's still not working for you - you may be better off contacting Ring customer support.
@@SmartHomePoint okay
I started looking at security systems, but then decided that I don't need that hassle. For violent criminals, I am always armed (and will happily end their criminal career). For thieves, I am pretty good at hiding valuables.
good news is, only 20k gun murders / y. half of those are black boys killing others, typically from drug deals gone wrong, sadly. meaning, unless you're a young black male in the 'hood, you're 99% more likely to die from something else - - so guns are completely unnecessary for your 'personal protection'. Ring cameras are just neat home tech toys. They don't stop criminals who can simply wear a mask to do whatever they need to do at your properties....
looks like i'll be doing self monitoring. Plus, I work remotely, so I'm always home. I also live alone. No need to get professional monitoring
Yeah, that's a pretty good solution if you're home most of the time tbh. The Ring notifications come through very quickly to be fair.
ring doesnt tell you this . if you have a power cut or your router goes down the ring alram and door is useless
Yes that's true (although it's also true of some other cameras too). It's definitely worth thinking through what will/won't care if you lose certain services 👍
I just discovered this price increase today.
Show sample footage
As I said in your other video ring is just not worth the money even at $10 a month. The picture quality is awful. I had a guy at my door which was recorded on 2 "HD" cameras to include the ring doorbell and when the police wanted to take a look and attempted to zoom into the gentleman the picture quality was just so bad that it blurred the more you zoomed in. We couldn't even make out the nametag on his shirt or the license plate on his truck. I have notice this many times when attempting to zoom in. You can't view the cameras in the rain or in the early dewy mornings as they are all fogged over or moisture is blocking the view. They are also awful during the winter months. 🤠
Yep, I have experienced similar. It's crazy how little detail you can pick up, even if someone is 10 foot away! I also use a 4K PoE camera in my property, and it has substantially better image quality than the Ring camera next to it.
Yall want everything for free. Im happily paying for mine. Security and peace of mind isnt free.
Honestly ring cameras are completely shit. I have a camera point to my car when I need it the most at night the thing doesn't record it goes to sleep, between 12am to 4am when I need it the most it's very annoying.
Ugh that sounds annoying. It should naturally record any motion during that time, but it's hard to know if it's having issues because there's no health logs and it can't record 24/7 so you just end up with no recordings - and no way of knowing if that's valid or not 😕
Use ring home alarm, and use Wyze cams RTSP, thank me later.
That sounds a pretty good solution to be fair. I do like the flexibility from Wyze (i.e. of SD card, cloud or RTSP recording), but equally I think that the Ring Alarm is a great product. But no reason you can't use some Ring and some Wyze products, as you suggest.
@@SmartHomePoint I have them all disconnected and on my private hotspot that has its own battery backup, so my alarm is always on 24-7 self monitor and no fees to wyze or ring.
@@StreetWorksMedia do you have a video of that setup?
The problem is . Is that criminal want to be protected to
Don't Amazon own Ring??
They do, that's true. Amazon also own Blink.
@@SmartHomePoint Ah!