Am I missing something? Can each person only have physical tag registered? So if I have more than one physical tag, I have to name each one separately? I can’t assign multiple tags to myself for example one on my car keys one on my spare keys
I too have the same query. I have 2 tags and 2 smart cards. all were working fine until yale home app was installed. There is no reponse to your query from Yale support. Why do they post youtube video here if they cant respond to serious issues.
@@RameshMekkara I have worked out that in order to assign multiple cards to be used they must be added as 'CONTACTLESS KEY ONLY' (not an account).I clicked on the two people icon at the bottom of the menu in the app, then clicked on 'INVITE' but instead of choosing App Access where you invite a person to download the app you add cards using the 'CONTACTLESS KEY ONLY' option. This goes on to a screen that asks for First Name Last Name so basically I called one fob Jon Main, another i called 'Spare Fob ', and another I called 'Flat Card' The lock allowed me to add all three and each one works by physically placing it by the YALE logo on the lock as they did before
I followed all the steps , now cannot calibrate the app and cannot get my old contactless keys to work - very frustrating
Am I missing something? Can each person only have physical tag registered? So if I have more than one physical tag, I have to name each one separately?
I can’t assign multiple tags to myself for example one on my car keys one on my spare keys
I put my name in the first box and the tag location/type in the second. That allows me to disable one of my tags if it gets lost
I too have the same query. I have 2 tags and 2 smart cards. all were working fine until yale home app was installed. There is no reponse to your query from Yale support. Why do they post youtube video here if they cant respond to serious issues.
@@RameshMekkara I have worked out that in order to assign multiple cards to be used they must be added as 'CONTACTLESS KEY ONLY' (not an account).I clicked on the two people icon at the bottom of the menu in the app, then clicked on 'INVITE' but instead of choosing App Access where you invite a person to download the app you add cards using the 'CONTACTLESS KEY ONLY' option. This goes on to a screen that asks for First Name Last Name so basically I called one fob Jon Main, another i called 'Spare Fob ', and another I called 'Flat Card'
The lock allowed me to add all three and each one works by physically placing it by the YALE logo on the lock as they did before
@@00jmjl Yes. You are correct. I got this info from Help desk too
thats my dad in the video, slay king 🫶🏻🫶🏻