CLARIFICATION: The hacker sold it to a site and someone bought it and grinded for it. I'd discourage any negative words to the one who bought it, since they're also just victims like me. Nonetheless, if you have the time to grind for majority of Fontaine and spend a lot of money on it, then it's better to just make your own account and don't buy accounts at sketchy sites. Thank you!
its so funny how they grinded the shit out of this acc, just for them to lose it back (serves them right) although, still be careful, they might be able to reuse the “buying transaction” as a way for them to retake your acc
Hey, i just lost my account today and i felt you man, i sent details today but im kinda scared that i might not get it back.. also why is it so easy to steal like that man they should just make it permanently attach it to an gmail instead they made it removable and add it to another account
making the gmail permanently attached like that could also cause problems, like if you lost your gmail and that leads to you losing your genshin account the same way you’d lose it if you were hacked. The better option is to improve security checks instead of restricting things like that
i have lot of fear and paranoia about losing my 2 year old account and i wanna know what protective measures to take. In case if i do get hacked , is it better to prepare bunch of screenshots and proof?
im in the same situation as you, its been around a year almost since my acc was hacked and im now trying to get my account back. im glad you got yours back, i just hope i get mine too :,) im scared of the possibility that the hacker mightve deleted it or something Edit: i got it back!! good luck to everyone else trying to get their accs back, i know you'll do it :D
The same thing happend to me they changed the Email and the pass. But the good thing is its linked to another third party. so i can log in. then i ruined the settings the character builds deleted every artifacts the hacker grinded also every weapons. the hacker DESERVES it. i grinded the account for years and the hacker just steals it :( "i also put the graphics to the highest settings hoping his device over heats..... :)
Brother please tell me what you did my account is hacked too It's been 7 months how could I get back I have every information but they are not giving me my account 😭😭😭😭
@@AngarajThengare you need to contact hoyoverse. And provide every bit of info. Your first purchase, your acc username. Your email. Your last purchase as well as your devices you use. It takes around 1 year to get it back . Bitter experience
I don’t remember the last login date in my genshin, but I'm sure I was playing in version 4.8. I played in that version around 1 week, then I left the game till now, but when I tried to login to my account, it already got hacked. Is it possible for me to recover it? I have plenty of photos and videos of the game.😢
another question, how did hoyoverse give back your account? did they send a message saing like "your account username and password have been reverted back to the time you lont your account" or something like that
question, do you ever spend money on genshin before it got hacked? asking just in case i fall into this trap also, add they name the account regret, as in they notice the account is hacked and now regretting that the account might get taken away. (aka regret buying the account and regret buying skin and welcon) with that amount of welcon, be prepared for chargeback,(still don't know how that would work)
I've spent on Genshin, yes, around a thousand. The first purchase is what Hoyoverse requires you to give. I don't know about the chargeback though, it certainly wasn't my fault. Therefore, I cannot really be hold accountable on something that had nothing to do with me. Interesting take on the ingame name, tho!
HONESTLY, if i ever got hacked then got my account back after a few months to see a free welkin and skins+ character's I'd be happy plus I won't even feel bad for the hacker 🤣🤣
My account become scammed my friend tried to stand up for me to the scammer he cleared all of the friends list now i have no friends and he did some illigal stuff and got my account a chat ban for a week.i got my account back in a week after 4 emails and rejection. Some of my friends request back now i can't even explain to them what happened now. Atleast i got it back but can't use it for 1 week properly coz my friends will try to chat.
I have a question my account was hacked and I guess I did too many applications and I’m just asking how long will it take to do a new one? It’s been four days
I havent opened my account for a long time. I tried opening it today but my data was reset from the start! But it still has my name but characters, quests, items etc. Are all gone. Helpp 😭😭
Hello, my genshin just got hacked on last wednesday. I do not ever topup but someone buy me for welkin. So i just clicked no. Did this section can affect my evaluation for application form?
I help my nephew account that got hacked, fortunately for us only need 7days for got it back. But the bad news is all the 5 star weapons and artifacts are gone 😢
hey i left the game during may 2023 and when i tried opening it today with my email its restarted my progress with a new uid. I had few screenshot of the game so i saw my uid from there. I checked the uid on enka card and smone else was using. Prob smone sold it online. I contacted cs and filled the form like yesterday. I remember the first email tht i used on the account and some specific details about the 5 star i had and their constellation. Will i be able to get my account back?
I left during2022 then I stopped getting emails at 2022 also then when I used Wonka it said player not found and with my hoyoverse acc the genshin stuff dissapered and when I tried logging in the same thing happens I think I got hacked cuz good UID (831166699)
May i ask how long did it take for you to fully retrieve your account and how often do they respond to inquiries? My account was hacked today for the same reason (My genshin account got connected to an email account that I'm not familiar with)
I got my account hacked too it was in the morning today I created new account and raised a request they replied me fast and sent a account application form i provided everything I know and I told them I can still provide so much info about my account since I'm the real owner they said it'll take 10 days i don't know what will happen hope we get our accounts back also what's your status? EDIT:- Tbh I got my account back in less than 2 days i added so many details screenshots every day to my ticket so I got It back very fast and i hope this comment is helpful
Hey bro, my account got hacked and th4 hacker used all the primogems and starglitters (~13000 primos) and customer service has said that they could not reverse any wishing made by hacker 😢. I am able to log in my account and changed password too, But how can i get my primos back?
Bro what you did tell me please my account got hacked too It's been 7 months I'm giving information to them till they are not giving me the account What should I do 😭😭😭
@@VerycoolSlimJimmy no, I was unable to get my account back and the hacker sold it to some Indonesian who, even though I've explained that it was a stolen account, will not give it back because "they bought it".
Damn bro congrats getting your acc back , i feel bad for the dude who bought it from the hacker & also grinded everything But still it's your acc it is what it is 😂
hello bro i do not now if you read this meaage or not same happen with me today I shared my email and password to another player hee was telling me that we are selecting a random player to buy bp them for free but after sometime I was unable log in my account can you help me it was ar 57 I did lot of hard in this account t pls help me
Same happened to me I got it back now try contacting hoyoverse using official hoyoverse email or fill a application for account recovery form. They may reject it but keep trying give specific information of your characters and their lvls weapon lvl
bro mine acc hacked too and it keeps getting rejected please tell me how to get back they have changed my gmail phone number and linked to thier own one
Keep emailing them, do not stop. Then, know when your first and last log in was, know when your first purchase was. Then dig more information about your account, I think that telling hoyo the date of when you got this certain character will further prove that.
@@sambhavadhikari1149 I'm not so sure, I've also used my channel to prove my onwership but they rejected it. Still, you should definitely try, because it didn't work on me on my first try too, some had worse. Keep emailing them and provide more information. Also, if you remember who the first character you had on friendship 10, your first 5star, first 4star, first 5star weapon, first dates of your arrival on the nations, these things will verify that it is indeed your account.
l to got hacked they did say to me After thorough investigation, we are sorry to inform you that we are unable to confirm your ownership of the HoYoverse Account and your HoYoverse Account Issue Application Form
it kinda funny how they hacked ur account grinded and spent money and lots of time on it and now they prob super sad and mad bc they lost it even tho it wasnt even theirs lol
Oh, the one who used my account wasn't the one who hacked it. The hacker sold it to someone and this person whaled. Also, Genshin requires you the first purchase, something only I have access to.
Hey i wanted to ask do you still need to fill out a form with as much info as possible or did they made it easier? And I’m happy that you got your acc back!
hello, question, did the other victim request for a refund on your account? people say that once they get their account back from the hacker they could request for a refund and you'll have to keep your primogems to 0 so your account wont get banned.
I will decline to go deeper into defails, but the best way to describe it is maybe a scam-to-hack approach? It could be from a trusted person, but scammed it away and hacked it by changing the information to remove my access on the account, or one of those fps booster bs that some people also fell for. As far as I know, your UID shown should be safe, as even famous genshin content creators have their UID exposed but aren't getting hacked.
@@tato4019 i know a FPS unlocker that literally works, But never trust a more FPS in your game. Just be careful about that dude. Thank God you got your account back
Dude uses a 3rd party site. whether its buying primos from that 3rd party site, or used 3rd party software programs. Anyone who buys their primos, jades, polychromes from Lootbar are a bunch of fools begging to get their accounts hacked.
CLARIFICATION: The hacker sold it to a site and someone bought it and grinded for it. I'd discourage any negative words to the one who bought it, since they're also just victims like me.
Nonetheless, if you have the time to grind for majority of Fontaine and spend a lot of money on it, then it's better to just make your own account and don't buy accounts at sketchy sites.
Thank you!
What did the buyer said after that
its so funny how they grinded the shit out of this acc, just for them to lose it back (serves them right)
although, still be careful, they might be able to reuse the “buying transaction” as a way for them to retake your acc
It''s the first purchase that genshin requires information to, not the later purchases; since it could've been anyone.
@@tato4019 ahh i see2, that clears alot (now i can really say serves them right LMAOO)
dang good thing you got it back i imagine the guy who was playing on it must have tried to log in and now they cant lol
Well, it's my account after all.
Hey, i just lost my account today and i felt you man, i sent details today but im kinda scared that i might not get it back.. also why is it so easy to steal like that man they should just make it permanently attach it to an gmail instead they made it removable and add it to another account
Send your email to Hoyoverse! It may take a few tries before you get it back
making the gmail permanently attached like that could also cause problems, like if you lost your gmail and that leads to you losing your genshin account the same way you’d lose it if you were hacked. The better option is to improve security checks instead of restricting things like that
How did it end up for you dude?
i have lot of fear and paranoia about losing my 2 year old account and i wanna know what protective measures to take. In case if i do get hacked , is it better to prepare bunch of screenshots and proof?
im in the same situation as you, its been around a year almost since my acc was hacked and im now trying to get my account back. im glad you got yours back, i just hope i get mine too :,) im scared of the possibility that the hacker mightve deleted it or something
Edit: i got it back!! good luck to everyone else trying to get their accs back, i know you'll do it :D
i wish you get the acc back! best of luck
@@elcxz- i did! im not sure why i had been locked out of it but once i relinked it it was fine and untouched :)
@@iheartcavetown congratss!
The same thing happend to me they changed the Email and the pass. But the good thing is its linked to another third party. so i can log in. then i ruined the settings the character builds deleted every artifacts the hacker grinded also every weapons. the hacker DESERVES it. i grinded the account for years and the hacker just steals it :( "i also put the graphics to the highest settings hoping his device over heats..... :)
Is there anyone who wants to hack my acc? Cause i want what this guy has.
lmfao 😭💀
interesting...
They literally did almost everything LOL
They did what they can.
Happy that u got it back! congrats man
You reap what you sow!
I got my account hacked for a year before i got it back, by that time i’d had alr lost passion for genshin lol
Well, atleast it's back to your hands again.
@@tato4019 been inactive for 2 years now all quest and map are all unexplored 😭
Brother please tell me what you did my account is hacked too
It's been 7 months how could I get back
I have every information but they are not giving me my account 😭😭😭😭
@@AngarajThengare you need to contact hoyoverse. And provide every bit of info. Your first purchase, your acc username. Your email. Your last purchase as well as your devices you use. It takes around 1 year to get it back . Bitter experience
@@AngarajThengare That happens too, you should still send entries about your account being hacked.
Congratulations!! 🎉 Hope you'll have fun on your account again. My only advice is don't spend any crystals if they bought them, they might refund it.
I don’t remember the last login date in my genshin, but I'm sure I was playing in version 4.8. I played in that version around 1 week, then I left the game till now, but when I tried to login to my account, it already got hacked. Is it possible for me to recover it? I have plenty of photos and videos of the game.😢
another question, how did hoyoverse give back your account?
did they send a message saing like "your account username and password have been reverted back to the time you lont your account" or something like that
They told you to log in, and you'll have full access to it again. You gotta change your info tho.
question, do you ever spend money on genshin before it got hacked? asking just in case i fall into this trap
also, add they name the account regret, as in they notice the account is hacked and now regretting that the account might get taken away.
(aka regret buying the account and regret buying skin and welcon)
with that amount of welcon, be prepared for chargeback,(still don't know how that would work)
I've spent on Genshin, yes, around a thousand. The first purchase is what Hoyoverse requires you to give.
I don't know about the chargeback though, it certainly wasn't my fault. Therefore, I cannot really be hold accountable on something that had nothing to do with me.
Interesting take on the ingame name, tho!
HONESTLY, if i ever got hacked then got my account back after a few months to see a free welkin and skins+ character's I'd be happy plus I won't even feel bad for the hacker 🤣🤣
hackers sucks...
cant even remove my PSN account LOL
My account become scammed my friend tried to stand up for me to the scammer he cleared all of the friends list now i have no friends and he did some illigal stuff and got my account a chat ban for a week.i got my account back in a week after 4 emails and rejection. Some of my friends request back now i can't even explain to them what happened now. Atleast i got it back but can't use it for 1 week properly coz my friends will try to chat.
I have a question my account was hacked and I guess I did too many applications and I’m just asking how long will it take to do a new one? It’s been four days
Still trying to get my account back 😭
me too 😞
Are u need help??
same blud even after a year of trying I still didnt get my account back😭😭
Still trying to get it back 😭😭
I think I might give up atp it’s been a year and I still haven’t got it.
I havent opened my account for a long time. I tried opening it today but my data was reset from the start! But it still has my name but characters, quests, items etc. Are all gone. Helpp 😭😭
Hello, my genshin just got hacked on last wednesday. I do not ever topup but someone buy me for welkin. So i just clicked no. Did this section can affect my evaluation for application form?
I help my nephew account that got hacked, fortunately for us only need 7days for got it back. But the bad news is all the 5 star weapons and artifacts are gone 😢
Im surprised youre ar 60 and still not a single kaeya constelation
I cannot take this slander
im really worried about getting hacked. how exactly did they hack u? i want to know if it’s avoidable
It's definitely avoidable, just have your account on 2FA then don't let other people in your account unless they're trusted.
@@tato4019 What does 2FA mean?
Two factor authentication @@MellowJellyfish
hey i left the game during may 2023 and when i tried opening it today with my email its restarted my progress with a new uid. I had few screenshot of the game so i saw my uid from there. I checked the uid on enka card and smone else was using. Prob smone sold it online. I contacted cs and filled the form like yesterday. I remember the first email tht i used on the account and some specific details about the 5 star i had and their constellation. Will i be able to get my account back?
I left during2022 then I stopped getting emails at 2022 also then when I used Wonka it said player not found and with my hoyoverse acc the genshin stuff dissapered and when I tried logging in the same thing happens I think I got hacked cuz good UID (831166699)
How exactly hacked? Did you clicked a link? Maybe show your mail or username?
May i ask how long did it take for you to fully retrieve your account and how often do they respond to inquiries? My account was hacked today for the same reason (My genshin account got connected to an email account that I'm not familiar with)
I got my account hacked too it was in the morning today I created new account and raised a request they replied me fast and sent a account application form i provided everything I know and I told them I can still provide so much info about my account since I'm the real owner they said it'll take 10 days i don't know what will happen hope we get our accounts back also what's your status?
EDIT:- Tbh I got my account back in less than 2 days i added so many details screenshots every day to my ticket so I got It back very fast and i hope this comment is helpful
Hey bro, my account got hacked and th4 hacker used all the primogems and starglitters (~13000 primos) and customer service has said that they could not reverse any wishing made by hacker 😢. I am able to log in my account and changed password too,
But how can i get my primos back?
It's good that you got your account back! However, Hoyoverse can't really give you your primos and starglitters back..
@@tato4019 yeah I just realised that loosing all my current 5 stars is worse, so thank God my 5 stars were safe atleast
Congrats I guess but the hacker in ur words sounds more like a scammer who tricked u into giving away ur login info
Bro what you did tell me please my account got hacked too
It's been 7 months
I'm giving information to them till they are not giving me the account
What should I do 😭😭😭
Specific dates or interactions, first purchase, validity of my identity.
My account has been hacked and i havent gotten a response from Hoyoverse what do i do
Did you get it yet?
@@VerycoolSlimJimmy no, I was unable to get my account back and the hacker sold it to some Indonesian who, even though I've explained that it was a stolen account, will not give it back because "they bought it".
Damn bro congrats getting your acc back , i feel bad for the dude who bought it from the hacker & also grinded everything
But still it's your acc it is what it is 😂
Never buy Genshin accounts I guess, especially at sketchy sites.
hello bro i do not now if you read this meaage or not same happen with me today I shared my email and password to another player hee was telling me that we are selecting a random player to buy bp them for free but after sometime I was unable log in my account can you help me it was ar 57 I did lot of hard in this account t pls help me
Same happened to me I got it back now try contacting hoyoverse using official hoyoverse email or fill a application for account recovery form. They may reject it but keep trying give specific information of your characters and their lvls weapon lvl
Help my account was also hacked and email and Pw was also changed and it was my MAIN 😭😭😭
Same..hopefully hoyoverse see my email that i got hacked too..
bro mine acc hacked too and it keeps getting rejected please tell me how to get back they have changed my gmail phone number and linked to thier own one
Keep emailing them, do not stop. Then, know when your first and last log in was, know when your first purchase was. Then dig more information about your account, I think that telling hoyo the date of when you got this certain character will further prove that.
I have not spended a single rs I have my videos on TH-cam can't use those as evidence?
@@sambhavadhikari1149 I'm not so sure, I've also used my channel to prove my onwership but they rejected it. Still, you should definitely try, because it didn't work on me on my first try too, some had worse. Keep emailing them and provide more information.
Also, if you remember who the first character you had on friendship 10, your first 5star, first 4star, first 5star weapon, first dates of your arrival on the nations, these things will verify that it is indeed your account.
l to got hacked they did say to me After thorough investigation, we are sorry to inform you that we are unable to confirm your ownership of the HoYoverse Account and your HoYoverse Account Issue Application Form
Try again give information like ur first 5 star and the characters you have with their constellation and their weapon lvls,etc
it kinda funny how they hacked ur account grinded and spent money and lots of time on it and now they prob super sad and mad bc they lost it even tho it wasnt even theirs lol
but u gotta be careful bc they bought stuff and can show that as "proof" that is their account even tho its urs
Oh, the one who used my account wasn't the one who hacked it. The hacker sold it to someone and this person whaled.
Also, Genshin requires you the first purchase, something only I have access to.
alrr@@tato4019
l dont kown what to do
Hey i wanted to ask do you still need to fill out a form with as much info as possible or did they made it easier? And I’m happy that you got your acc back!
You still need to fill out a form
@@tato4019 Oh ok
hello, question, did the other victim request for a refund on your account? people say that once they get their account back from the hacker they could request for a refund and you'll have to keep your primogems to 0 so your account wont get banned.
They did not, but even so, they should ask for refund from the one who sold it to them and not me.
blud got free prizes fr ☠🔥
congrats man
Hard work pays off
Why did you get hack?
I will decline to go deeper into defails, but the best way to describe it is maybe a scam-to-hack approach? It could be from a trusted person, but scammed it away and hacked it by changing the information to remove my access on the account, or one of those fps booster bs that some people also fell for. As far as I know, your UID shown should be safe, as even famous genshin content creators have their UID exposed but aren't getting hacked.
@@tato4019 That's too bad. But congrats on having your account back, traveler.
@@tato4019 i know a FPS unlocker that literally works, But never trust a more FPS in your game. Just be careful about that dude. Thank God you got your account back
Dude uses a 3rd party site. whether its buying primos from that 3rd party site, or used 3rd party software programs.
Anyone who buys their primos, jades, polychromes from Lootbar are a bunch of fools begging to get their accounts hacked.
hackers from Canada:
I'd rather not get hacked at all!
lmao good stuff, 2 free battlepass and a free klee skin
It was such a suprise!
bad guys never win
I agree!
congrats po kuya hehe🎉
congrats po kuya hehe🎉
okay..