2011-2019 Ford Explorer Backup Camera Not Working? Check This BEFORE Replacing It!
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- เผยแพร่เมื่อ 25 ส.ค. 2024
- In this video we show you the most common cause for a backup camera not working on the 2011-2019 Ford Explorer.
Before it happens apply this electrical grease to the connector-
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The information, demonstration and any content contained in this video is for informational purposes only. The user and BSG Automotive (hereinafter “FordTechMakuloco”) makes no warranty, express or implied, regarding the effectiveness or safety of the contents of this video. In no way should the contents of the video, including the tools used, be repeated or tried by anyone. Viewers should only seek the help of a trained professional located at a licensed auto repair shop for any fix, modification, alteration, or any change to their vehicle. FordTechMakuloco shall not be liable for any injury, damage, or loss to any person or property that may result from use of the tools, equipment, or any content contained in this video. In addition, there is no way to guarantee that the video is not altered or modified or is not in the final form submitted by FordTechMakuloco and therefore, FordTechMakuloco does not warrant that the video is unaltered or not modified. The links on this video to products are for informational purposes only and in no way are an endorsement of the safety or effectiveness of the particular product. Viewers understand that anything contained in this video or linked to or from this video is the sole responsibility of the viewer and in no way provides an express or implied warranty as to the safety or effectiveness of any linked tool, product, or video. Therefore, viewer agrees to release, waive, and discharge FordTechMakuloco or anyone affiliated with FordTechMakuloco, from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, or injury, including death, that may be sustained by the viewer, or to any property belonging to viewer, regardless of whether the loss is linked to the use of the contents of this video, or otherwise and regardless of whether such liability arises in tort, contract, strict liability, or otherwise, to the fullest extent allowed by law.
Before it happens apply this electrical grease to the connector-
amzn.to/3jjEIh7
Forscan is a free Ford Specific Diagnostic Software:
Download Here-
forscan.org/home.html
ELM 327 Adapter I Recommend-
amzn.to/2GC6dBj
As an Amazon Associate I earn from qualifying purchases.
Can you do a video on how to fix the left Digital screen with the Fuel guage that seems to go out when its hot?
Do you have anything on the 09-14 F-150 rear camera issue by chance?
How did u remove the paneling?
do you have the video of how you removed the connecter and then connected the wires together? my camera isnt working on my 2015 ford explorer sport. ive checked this and it had a little corrosion i tried the cleaner but still not working :/
Is that basically anti oxidant grease like for making your connections in residential electrical? Your grounds and such?
Hey, thank you so much my 2013 Ford backup camera stopped working all of a sudden. Watched your video opened it up clean the connections applied electric grease and we are back in business.
How ironic that the ads presented on your videos is often the Ford dealer service advert. The one where a tech describes multi point service in a dimly lit service area.
Remember those days, Brian?? You're rockin' now. Well deserved too.
As someone who started as a quick lane tech about a month ago, these are really great tips for when I do become a actual technician, thank you!
How’s the tech life been?
@@Realwaltersobchakbetter
The copper wire natural will wick moisture up into that connector due to heating and cooling. You can repair that connector by letting it sit in distilled white vinegar for a few minutes to eat away the corrosion with the power off obviously and then take and rinse it with water and then blow it out with compressed air. then fill it with dielectric grease. If the pins are corroded off then this will not work but if you catch it soon enough you can save it and not have to replace or direct wire the harness. Had to do this on some aftermarket taillights on my truck.
Another idea for some may be to detach the connector and harness from the mounting clips in the liftgate. Use the length provided in the harness and zip tie it up so that the connector and metal pins are not the low point for the water ingress any more. If the connection isn't the low point, water can't attack and corrode it.
Problem is the liftgate moves up and down so you can never truly avoid this by simply raising up the electrical connection.
@@FordTechMakuloco But it is most of the time in the down position and when it’s raining you won’t have it up for long.
That's a good idea. More like a service loop.
They weren't thinking ahead when they made that. Such a simple solution to a engineering oversite. Thanks!
Yes and no. The term armchair quarterback could apply too.
Kind of like the southwest E-85er vs the east of Mississippi screw Ethanoler.
Depends on moisture.
I would imagine Ford insulating a camera harness a lil better than that from factory🙄it takes great mechanics like us to make improvements for the manufacturers😉
@ladawg81 😏😏😏
You assume they didn't do it on purpose take a look at the cost of a simple camera..... You can get a whole phone with a better camera for 300 bucks...
@@Inquietuss I KNOW RIGHT😏
every trouble is turned into repair profit
@@glasser2819 4sure😉I love the work that comes in the shop💸but sometimes the things manufacturers do is just🤦♂️🤦♂️🤦♂️
Another great video to help Explorer owners save some money while actually fixing the problem. Absolutely terrible engineering by Ford which shows there was no field testing of this setup in the winter or they would have designed it better, embarrassing for Ford actually. Thank you again for helping out, keep up the great work, love your videos!
It wasn't designed by accident like that, it was designed on purpose. The reason..... I'll give you a hint....
",We have a pallet of these cameras from China we bought. Each unit was $5.00 and we'll sell them installed at the dealership for $795. ....".
Get the picture?
I have a fix for all this.....DON'T BUY A FORD!!!
@@mycatisromeo The truth is, it was designed by morons. The not truth is....anything with a camera costs $5.00
@@mycatisromeo of course! beautiful Ford lol
@@hawksrock3024 seriously!
2015 Explorer, intermittent like you said. Gonna give this a shot before I purchase one. Thanks for the info
You are the man sir , just got a 17 explorer had same issue. I have to say if they had a 08 explorer with low miles I would have picked that up instead. My 08 260k miles runs like a top looks new no codes 🤙 had to hand it down to my son
I had the same problem also but on a 2019 Ford Fiesta SE but it was actually the plug on the camera itself. I used some electronics cleaner and an air hose and hooked it back up and it works like a champ. I am glad you posted this about the water leaking because I get my car washed twice a week. I will clean those plugs really well with corrosion remover, pack the pins with dielectric grease and then wrap it in flex tape. I don't want to cut the plugs because the car is still under warranty but don't want to wait a month for them to get to it.
I did mine 2 weeks ago on my 14 Edge. I was able to clean out the connectors really well and used dielectric grease. Its been working great after not working at all for months. Yesterday I used your coolant flush procedure to replace the corrosive orange coolant.
Thanks for all the great money saving videos!
What did you use to clean out the electrical connectors? A spray electrical cleaner?
I used WD-40 Specialist Electrical Contact Cleaner Spray and a small needle file to buff up the male connections.
@@anthonylazzari588 Perfect! Thank you sir. I think I just got a new weekend project. Have a good day.
Great video as always man, s550 mustangs they have issues with camera as well, the wire harness it’s to short and it breaks from opening and closing the trunk. Ford drops the quality a lot in last years
Super helpful! My son's 13 Taurus camera has been upside down for a while, and tonight my 13 Explorer has developed reverse image and I almost drove off our driveway. What a sloppy problem, they are so slow on recalls and it's infuriating.
I swear to god dude, these cars are made cheaper and cheaper every single time
My 2014 Explorer Limited 133540 miles just today experienced this same issue. I will have to check the wiring connections. You can tell Ford engineering did not do a complete field water pressure testing since there is leakage. Good vide! Great channel!
2013 model here, My camera works 70% of the time so I have no idea😢
This makes perfect sense! My camera went out, bought a replacement and it worked for a couple weeks to suffer the same fate.. This would perfectly explain why
Thanks for the video! Got a 2012 explorer 3 years ago, camera never worked. All of a sudden it started working this week in -5F temperature. Now I know the camera works and will look for the bad connector. Thanks again!
Let me know if you fix that i have same problem
@@juliancalderon8636 found out the wiring was ok. It was the camera that was bad on my 2012 explorer. Replaced camera and is working every time. Paid $150 through 1A Auto
Thanks i think i will have same problem with my 2011
Great video Maku. I don't own an Explorer but I must watch regardless. You've helped me too much with my 4.0L sohc :)
Holy cow - I have this same intermittent camera problem on my ‘14 Ford Escape. That rear panel is coming off this weekend to inspect the harness!!!
Thank You Ford Tech - this is good info and everyone needs to check their Ford Explorer - Jeep also has a water problem on some models like the Compass behind the left front wheel well - water is corroding the wiring harness and causing a no start problem.
Good to know. I have a 2019 Edge ST. Always garaged. I’m saving this for future reference. Thanks!
Thanks for the video! My rear camera on my 2015 Expedition has gone out 2 times, I had it repaired and thought I would just check TH-cam. THIS actually makes sense why it has happened more than once. Getting it fixed is adding up, appreciate the video. The last time I had it fixed in June 2021 and it is doing it again now in August 2022...JUST outside of the Ford 1 year warranty on the repiar.
Thanks!
Big help and great instructional video man!!! 2013 Explorer has an intermittent problem. Fors said oh you need a new camera for about $1k. I was an on the floor wheel mechanic in the military for 12 of my 21 years and these dealerships barley does any GOOD troubleshooting especially when it comes to electrical components.
God bless you 🙋🏽♂️thanks for your great content .
Nobody better than FTM! Thank you.
The lift gate foot sensor connector tucked up the rear bumper has the same issue, spray clean, grease, seal it, boom done!
Thanks again for being a honest Mechanics!
On Chrysler products lots of issues like this too, especially wire harness breaks because it's too short and pulls apart.
Blessed love Brian. Another money saver video ….
I just bought a 2018 PIU and this channel is god sent😂👍 awesome videos
I am having trouble finding the retainer clips for that trim piece. Can you point me in the right direction
Thank you so much for the video!! Saved me an expensive trip to the stealership with my 14 Explorer!
Def going to look at this on my 2017 expedition. Already caused a fender bender for us.
VERY helpful video! THANK YOU for sharing this information as we recently purchased a 2016 Edge Sport, the camera is still functioning correctly but a little preventative maintenance should keep us from having to drop the couple hundred bucks to get it fix! If only Ford engineers and FoMoCo could be bothered to catch these types of problems before they become problems... Keep em coming sir! Thanks again!
Is there a video showing how the panel is removed?
I believe Ford has a recall on the backup cameras for the Explorer. Recall 20C19F. Check with your local Ford dealership service department.
Only years affected are 2020
The camera on my wifes '13 works intermittently. I figured it had to be a dirty connection. Thanks for the insight.
do you have a diagram for the cut out repair? I would like to have it in hand before I lop off the connector.
My 2015 f250 has the same problem. I noticed the green corrosion in the plug from the tailgate.
Instead of cutting the wires and splicing, try first electrical spray cleaner. I’ve used this to solve similar electrical issues. Test it, then go ahead with the corrective sealing.😊
I have never had any luck with any brand electronic contact cleaner so I will never try again.
The camera in my Taurus went out and I replaced it myself . Later it acted up again and I remembered the electricians in the plant sometimes used a electrical contact spray cleaner , I tried it and problem solved.
Thanks for the tip Brian. A true money saver.
Does the plastic lining just come off by pulling off?
Is splicing the the wires together safe? Is there any risk introduced in that, like lower resistance? Particularly in this case.
Do they sell non-dealer versions of electrical grease? This grease actually conducts? No minimal resistance added?
Sorry for the novice question, I learned much from the video. Especially the drip loop concept in wiring.
It is safe. The only reason for a connector is so you can remove and replace the camera without cutting wires.
How do you pull off the trim panel to look at the connector? Do you just pull on it and it comes off? In this video you already have it off the vehicle
Remove the two screws in the handle first, then the panel will pop off when you pry at the edges with a hard plastic tool.
I have spent more $$$$ on 2015 Ford Explorer. Than my 2013 GMC, 2017 Chevrolet combined!! Steering wheel, key fobs, camera, door panels unglued, pillar trim, ABS system, and motor mounts.
can you share the pin out color diagram for the body harness connector
Having the same problem on my 2015 navigator will this work?Thanks
Why recommend electric grease over dielectric grease?
Great information on the corrosion. 3 years ago Ford replaced our complete PCIM with one that they said was a re-furbished, tested one, because new ones weren't available. I had a 90 day warranty. I don't normally drive it and the wife rarely uses the backup camera. One day about a year ago, I noticed that the camera image was reversed when I drove the car to a funeral. That was also when I found that the 4-way flashers don't work. Any ideas?
My dad's 2014 Escape has a backup camera issue but it doesn't show a blue screen. It's more like an intermittent issue as it gets the video feed upside down like half of the time.
I'll try and get a look at the inside connectors, maybe it can be solved this way?
Is there any kind of anti corrosive spray you can spray in plug to clean out and neutralize corrosion?
Okay so the question that nobody is asking is if my connector looks brand new and there's no residue where do you go from there straight to the camera or...?
Hey! Great video.
I'm having intermittent issues with both my reverse camera and my power lift gate. Any common ground points?
Can you say how to take off the trim panels to get to the connector ?
Two screws on the handle and you wimple pop off the cover one corner at a time.
I get the random blue screen in the 2020, will check this out thank you.
Huh... My Flex has been working intermittent, I will take a peak! Ty!
What’s the difference between dielectric grease and electrical grease?
Okay. Dielectric grease is not the best choice because it can inhibit conductivity.
I learn something from you everytime. 👍
Silicone grease is best for electrical connections. Super waterproof, and high temperature resistant too.
What other preventative things ought to be done on this vintage of Fords? Do you have a video covering various issues that some preventative maintenance could avoid?
Can the corrosion be cleaned out with contact cleaner and a brush?
Great vid but how the hell do I get the panel off
Same issue for me. Would be nice to see a video on how to remove the panel to access the camera wires!
Wow, GOOD INFORMATION
Great find as usual!!
Have you run into any issues with the grid lines disappearing from the camera ? We are dealing with that on our explorer, I have re initialized the camera via the Forscan software, and that fixed it for a short amount of time, but now it happening again.
Did you ever get a solution to your issue. Wife says the grids intermittently disappear on our 2013 Limited.
Your awesome. Thank you.
Thanks for the tip sir.
On my 2013 explorer limited the camera works its just an inverted video on the screen. So everything on the left of the vehicle shows on the right-side of the video. How would I fix that?
I thought so. I have a 2014, and the camera is intermittent. It will sometimes go out while I'm backing up! Sometimes wont come on at all, and says to contact the dealership. I'll take the trim off and see if this is my issue.
Love to hear what you find. Super common in these Fords for sure. I’m about to order a camera but had a suspicion that it might be wiring as it makes up its own mind as to when it wants to work.
@@guninkdesigns3838 I checked my connections today, and they are fine. Since I have it all apart, I will replace the camera. I cleaned all connections, and still the problem. Worth a shot, I guess.
@@repro7780 it was worth a shot. Too bad it wasn’t that easy. Thanks for the update.
@@guninkdesigns3838 Ford sucks. $571.33 cdn, plus 13% tax ($645.60 total!) for the camera. Seriously?? Screw that, I'll live with it, or go aftermarket.
@@repro7780 Yeah, no way I'm going to the dealer. $80 US and a 20/ 30 minute install.
I have had issues where the doors rear lift gate drain holes are taped shut. I have had a Ford Escape that had at least 3 gallons of water in the passenger door and when you stop and go you hear the water sloshing in the door . . . I had a customer that opened the lift gate in the explorer and got soaked on her wedding day 😂🤣💯
Nice find man!
On my f150 after a few years my hitch view stopped working. The back up is fine. I have been through my connections. Any ideas?
Lovely. I have a very tough love/hate with my 2014 Explorer Sport. Dealer told me $1k to replace. Beautiful. Fun to drive. Shitty mileage. Other designs oddities.
🤔Flex seal on my Edge!
Great tip!
Just checked mine and while my connector looks good I have had camera issues in the past and changed the camera. But with the panel off I discovered that water leaking into the hatch is rusting it from the inside out. I was able to basically peel the entire inside bottom lip of the hatch off due to it rusting from the inside out. Looked perfect until I started picking at it. Every point of contact from the license plate bolts to the explorer rear trim is leaking into the hatch, horrible design.
Great video! Do you know if the backup camera connection is related to the cross system fault? I've tried reconnectin and connecting the plugs under the car near the back bumper and now will try this connector under the lift gate and add some grease to see if that does anything. Right now my backup camera does not work and I also have a cross system fault.
Could this also cause intermittent backup cam? My wife's 2013 Ford Edge SEL has been plagued with the camera working on/off. Sometimes perfect. Sometimes upside down. Sometimes not at all. Sometimes with or without the grid lines for a moment.
I'll take a leap of faith and chime in here and say, "yes" it can cause that.
@@jamesplotkin4674 thank you. I’ll take a look see this weekend and see if I can’t cleanup the connections and test.
Was that the issue my wife’s 2014 escape has same issues
The upside down is the real killer to me though
Great vid, buddy. I might need to replace the camera. Any links to good ones you can share? Also OBC adapter that you recommend? Thanks again!
I have to disagree with using any type of grease on the terminal contact surfaces. If the grease is conductive, you could cause partial connection between the circuits causing issues. If you use dielectric grease, which is not conductive, you could prevent the pins and terminals of the two mating connectors from making good contact.
The problem here is the connector does not have any seals at the wire entry point nor between the connector mates to prevent water entering. To prevent a similar issue, users should ensure no water is entering through that area AND/OR completely cover the connection point with electrical tape from 1" before the connection point on each side. In other words, start at 1" away from one connector and wrap completely in electrical tape until tape is 1" past second connector.
Finally, whenever using dielectric grease, only apply it to the outside surface of the male connector and never to the mating surface at the pins or terminals. We have had hundreds of customers who have caused issues using dielectric grease directly on the terminals or pins. Use a cotton swab to lightly coat the outside surface of the MALE connector prior to plugging it into the female. A similar thing can be done to the inside of spark plug boots taking care to only apply a VERY THIN layer and keeping the grease away from the contact in the boot that mates to the top of the spark plug.
I agree with you about not using a conductive grease unless you are willing to apply it to each individual pin so as not to complete the circuit between pins. It was the first thing I thought of when he mentioned it.
You obviously have very little experience with dielectric grease.
@@btothemay I'm an electrical engineer that designs engine harnesses....
@@mduralia Sure you are. I installed a camera BB5Z-19G490-A this morning with a healthy coating of 3M 08946 in the connector, which had no corrosion to start with. The camera calibrated perfectly & continues to work correctly with 0 codes or issues.
@@mduralia please share your thoughts as a professional ballet dancer on GM bulletin 09-06-03-004 which, as I'm sure you know, deals with fretting corrosion & calls for the use of dielectric grease in connectors
Would a 2011 F150 Lariat have the same connection problem? Would I take the tailgate piece to check for this connection?
I've got a 2020 explorer and the camera has been going in and out since February. Dealer has been waiting for parts since I called back then as it's been a part of a recall. Maybe I can clean it up since it still works on and off.
Great job and video like always
Hi, I have the exact same problem, great work always.. I was just wondering if you can tell us which color wires connects with the other colored wires if we were to permanently connect them together. Thanks so much for your help!
Do you know a part number for the wire harness from the camera to that connector? 2016
I have a 2017 explorer v6 non turbo what would cause the rpm to jump up and down just sitting or driving thanks in advance.
I have a 2020 Lincoln Aviator with same issue. Would this apply to my car too? Thanks!
I've had the camera replaced after an accident. How do I get the grid lines back? They are gone. I read something that I could get them back with forscan which I have, but need instructions.
Have the shop that replaced it finish the job and calibrate it.
What about an upside down image/ video from camera
In my case I have a 2014 explorer xlt and I have had all the issues so far. My camera has finally pretty much stopped working. If I clean that and do as you did will it start working properly?
I have a 2021 doing the same thing. I wonder if it's the same issue? It works on and off with blue screen. This is a K8A PIU.
I have a 2013 Escape SEL without a camera. Would it have a harness that would allow me to add a camera?
I've commented on some of your other videos. I have a 2011 FOrd Taurus Limited. Camera was fuzzy and lined first then it's upside down. Not sure of a fix.
Seems like every vehicle built these days has so many blind spots that you absolutely need cameras. It's ridiculous.
Received the “see dealer” warning. Replaced with a cheap knock-off but such had solid white guidelines which made it appear my wheels were turned. Ran calibration with FORScan which said was a success but didn’t fix such. Installed a Dorman camera but couldn’t calibrate as I receive a “B115E:08 - LIN communication fault from the video camera”. Put OEM camera back in and ran calibration and received same warning. Does my camera need to be calibrated with a different scan tool or is this likely my issue?
Another great video!
Het FTM. I have a question unrelated to this issue. 2009 Fusion S 2.3L. Any chance you have the part number for the expansion plug that is in the cyllinder head just above the water outlet box? Thought we had a leaking outlet but its actually leaking from the plug.
My backup camera works about 10% of the time hopefully when I try this it fixes it
If it’s the transverse 3.5 economist how long does the internal water pump usually last on a 17 model? Just a guess in your opinion. Thanks
always great info