How to charge your phone if it displays a water drop icon
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- เผยแพร่เมื่อ 2 พ.ค. 2023
- Learn how to charge your Samsung phone if it displays a water drop icon
Your galaxy device may not support charging if it detects any water or moisture above a certain level in the USB port.
When your phone displays a water drop icon, it indicates moisture detection. If that is the case, you should turn off your device and leave it to dry completely.
If you still experience issues or see the icon, follow these steps.
1) Unplug your phone from the charger
2) Wipe with a dry cloth or gently shake your device with the port facing downwards (5-10 times)
3) Place your phone on a cloth in a well-ventilated area or dry with a fan
If you experience issues with your charging even after drying your phone, try clearing your USB cache.
1) Go to ‘Settings’ and tap ‘Apps’. Then tap the ‘Filter and sort’ icon
2) Tap the switch to enable ‘Show system apps’
3) Scroll to ‘USB settings’ and tap ‘Storage’
4) Tap ‘Clear cache’ to clear your USB cache
If you are still unable to charge your phone via the USB port, you can charge it using a wireless charger.
To ensure your phone charges correctly, make sure it is placed directly in the centre of the pad, without any obstructions in the way.
Need help with your Samsung product? Don’t worry, we’ve got your back.
You can find solutions for your Samsung products online or chat to a Samsung Expert via live chat, over the phone or in store. Please visit Samsung UK Support: www.samsung.com/uk/support/
No one knows your Samsung like we do.
#SamsungUK #SamsungSupport #SamsungContact
Chapters:
0:28 Unplug
0:38 Wipe or shake gently
0:48 Dry
Clearing USB Cache
1:15 Apps
1:20 Show system apps
1:30 USB settings
1:40 Clear cache - วิทยาศาสตร์และเทคโนโลยี
One of samsungs dumbest features that malfunctions quite often
or maybe dont make a feature that just bricks the users phone is theres a little water? giving the error is good but blocking charging completely is annoying
True you should be able to ignore it if its a faulty port for example, atleast a "Remind me after 5 minutes and continue charging (unsafe)" option would be nice
You don't want to end up damaging your phone
@@teodortodorov6974 yes but when your phone is at 0% you need to at least get a little charge to turn it on and delete the cache memory as they suggest. It should let you at least charge to 5% and then stop.
maybe it could let out a sound to empty it out?
Blocking charging is actually safe because what if your phone sparks
It's just a programming bug and a bad sensor 95% of the time. just fix your device instead of putting out crappy tutorials what won't fix it. Make it so we can ignore that warning!
seriously f them
Complete nonsense. My phone has NO water or anything else. Will not charge. This is a software issue not a hardware issue.
Which model?
So true after some updating software its like that nothing happen always have an icon for moisture usb. Even you do the clear cache of usb or restart the phone f*ck this samsung always like that
SAMSUNG should Be Ban europe And Asia
Mine did this as well. It has NEVER had contact with water mine is an A53
I have an a54, after one ui 6.0 update it wont stop whining about dust debree or water
strategy to get us to buy the wireless charger
If it works lol. I work for ATT and had a customer in today that had this issue and his wireless charging hasn't worked in a year.
It worked thou
@@iftyi94 Really??
Here's what worked for me, from the comments:
1. Turn off your phone.
2. Connect your phone to the charger (and get the water icon).
3. Hold down the power button and keep it held down for a long time.
When my phone came back on, the water icon was gone and it was charging.
I might change to apple just for this annoying issue. On my orevious samsung S21 , I have spent one full year using only wireless charger. I have upgraded to S23, 2 months later, the same problem. My phone has never touched water, and the port is clean.
Same here with my A54, I'll need to format for the 3rd time.
Same issue with s23 atm...
Fckng Samsung!!
I absolutely have no had my phone in contact with water what so ever. Occasionally I would plug it to charge and I would get a water warning but it was brief. I thought it odd, but wasn't having any trouble with my phone till 6 days ago. Suddenly it wouldn't charge and died. I ordered a new phone which has not arrived and I got desperate and started watching youtube fixes. I used a clean tooth brush on its charge port and then plugged in and it started charging so I thought it was fixed till it wasn't. I only had 6% battery at this point so I shut it off. Then I found this video. Turned it on and tried the clear cache method and now it is very slowly charging. I'm so hoping this has solved the issue. Sharing my experience in case it might help someone else. Thanks for this tutorial.
Remove the useless feature that's of no work!!
amen
Can we troubleshoot?
THANK YOU SOOO MUCH!!! MY GALAXY S10+ GOT WATER IN THE CHARGING PORT FROM A LEAKING WATERBOTTLE, AND THIS GOT IT OUT!
I have this issue since 2 months on my s22U, it's not going away, I tried all the methods that Samsung suggested but no use. Using wireless charger now. Stupid feature, probably my last Samsung phone.
I got the same problem. For like 2 month. Until one day, he drop to 0% because i have not charge it. Then i have clean the use port with a brush. And charge it on my wireless charger. And start it again. Now the problem is solved. So let it drop to 0%. Should work.
What helped me when it was completely drained and wouldn’t charge is I had to hold the button down until it showed 0% (like it was trying to turn on) and then plugged it in and it started charging.
wait this actually worked for me too
Could you please elaborate, I'm having the same issue!
Bro thank you so much. For anyone who is having the same issue, you need to power off your phone then plug it in and just hold the power button. You don't need to wait for the power to drain. At first I thought it failed cause I saw the message then the water symbol vanished. I tried plugging it in again and my phone started charging.
this is the only thing that worked, my divice was already swithed off and had 0%. I got the waring and it wouldnt charge. It started charging only when I did exactly what you described here ! thanks !
This and only this is the solution. Thanks
This happened to me while holidaying in India. It started showing the water drop icon and wouldn't charge except for wireless charging. Came back to UK and started charging on its Own.
Very weird behaviour.
its the enviroment maybe....the humidity plays a role here
No. It will keep happening. More frequently over time till you give up and buy a new phone
what do you do if none of these work?
I have a way to charge it, mine does that too.
Hold down the power button and the volume down button until it turns off, when it does that it will manually turn back on and after that if it still doesn't charge, just restart it and plug it in right after the samsung logo first disappears.
Once it's on go to setting and look up fast charging, toggle it off, it'll charge more often without the water warning .
wow, this was an amazing video; loved the animation.
THANK YOU SO MUCH THIS REALLY WORKED
I think my phone was made in the same factory as my dogs squeaky toy.
Why is this still not fixed? I see people having same issues 8 months ago.
When I plug my charger instead of chargning I get moisture icon and can't charge. Annoying af when you are on 10% battery.
Please give us proper update.
Thank you very much. My problem solved 😊
the tip on clearing the storage cache solved my problem. alerts gone and phone is recharging.
My USB cache is not clearing how to do it
I followrd the steps here still no change
or just dont put this system apple do not have that and nothing break i dont see the point of having this alert lmao that just stupid
Apple has that too, but they include the option saying emergency override
Samsung a73 - when I charge it, it decreases the percentage instead of gaining percentage. 😢 from 45% of charging, it lowers the percentage to 44 43 to 39 I unplug the charger. And use powerbank instead and different type c cable, and it charges fast😢 is it the battery or charging port problem?
Thank u very much
What is the use of Ip68 water resistant then ?
I have the A52s and am experiencing the same issue, nothing in this video worked , but I decided to used forced stop on the USBsettings app and it is currently charging. Not sure if I will have to do this every time I need to charge my phone or what happens when my pbone is off
Can you explain? Step for this usb setting?
@676mehar Step 1. From Settings, navigate to Apps, then tap the Filter and sort icon.
Step 2. Move the switch to the right to enable Show system apps, then tap OK.
Step 3. Scroll to USBSettings and tap Force Stop and it will kill the USBSettings app and it should stop the water warning when charging, do restart the phone after successful application
Samsung A53..clearing the USB cache worked.
Same
Thanks for the tips! How long does the phone need to be ventilated in general? It may have gotten some rain on it
dont usee
oh dw, just forget about this phone. 2 weeks later MAYBE it'll work. speaking from experience, it's my 3rd f*cking phone omg. i have some no-name phone for 3 years and it NEVER had this or any other issue. nah i'm so done with this "feature". definitely my last samsung because this can't be a coincidence, especially when my other phone once got dropped in a hot tea and he didn't even flinch. meanwhile this samsung can't even take a microscopic debris, while still advertising itself as "waterproof and dustproof" (samsung galaxy s21 ultra). i can't even access my bank account for the 4th day coz that one dust particle is still there
@@thatguy5233 yeah it's really annoying, mine has been acting up time to time again. There are some ways to go around it tho, charging it after shutting it off in a specific time and cleaning it out with an old toothbrush works most of the time for me
Thanks a lot❤
It has happened in many important occasions. It's one of the reasons I am switching to iPhone. Fix it Samsung, it shows moisture detection even when there is nothing leaving my phone uncharged for dozens of hours!!! Stupidly super annoying feature!
Yeah ! So annoying :(
iphone doesn't have better hardware & is more overpriced. but if you want to waste money, go ahead
Thanks a lot for the tips.
Thanks it worked for me
That's crazy 😅❤🎉ty Samsung 😊
This beat is Fire🔥
User feedback for Samsung;
F your warning and charging port I did everything and still getting this fup warning if you can't just disable it why did you put that stupid warning.
Feedback ends...
thank you
Why my phone was this like yellow warning sign? When its not even wet
It took long to get out water from my phone. Why dont u add a feature to remove the water from the phone
How do you clear the usb cache if the phone won’t charge to turn on
why did i have to scroll this far to find the obvious question
My A54 suddenly started with this after software update. Tried everything and it went away for a few hours and I could charge my phone. Now it is back and even if the notification is gone, my phone doesn't charge! It shows the battery charging icon ⚡ but it doesn't get battery power. It's on 23 and after an hour of charging it still on 23 as if this darn software is preventing it to charge! Phone is 2months old!
same issue i faced on a54. tried many videos on ytb but did not work. Did you got any solution?
Cleaning Cache helped me to charge My Galaxy S20 FE !!! 🤗🤗🤗
That's good and all until the phone doesn't power on and is stuck on that screen at charge-time
My S9 gets this error if it is charging in the car and I forget to disconnect USB cable before turning off the car.
S10e my first and last Samsung cellphone ever, never had any of this "dollar store" issues when i had my LG, too bad they went out of the market and we are stuck with bad quality companies.
Tried everything and still does not work and my phone does not accept wireless charging so im f#cked
Dont nanny my phone.. if its damaged i will pay for it!
"I don't want to let my phone dry! if it's damaged I will bleed my wallet dry!" is all I heard
@@justinem4117 Yes its my phone I have money let me destroy the things I paid for
Please solve this error in your next update. This is exteremely annoying. My phone is completely dry & still showing this msg. model A54
Have you got any solution?. I have faced same problem on my a54
Thhat is happening to me right now with an s22 and i never drop it in water and still meant to be waterproof happened to with the s8 too all ur tps dont help i think too is software or hardware problem
Why mines charging and having this icon only on the top?⚠
hair dryer works great
I fixed my phone cleaning the usb port with a little bit of alcohol and a small piece of cotton then dried for 5 minutes with a hair drier... shut it down before do that.
TL;DW "Dry it" They don't mention any work around for when this "feature" is buddy and stops you charging for no reason.
It’s not working😭😭😭
Then y u added water proof feature
thanks sir it actually worked
I don't know why but putting it the freezer for an hour worked
Drop my phone in water, the USB port kept going back and forth from turning off due to water detection.
Now M
m 1:47 y battery is total depleted, and now the USB port will not let me charge. Any ideas how get around this?
Maybe try using a wireless charger to get some battery and then clearing the USB cache in the settings
Never again samsung.
My A33 got wet when I got caught in the rain and I didn't notice it couldn't charge until it was completely flat..
I've tried to volume down power button it and it just went straight to a lock screen warning.
???? IF MY PHONE IS DEAD. HOW DO I DO THIS
did u fix it?
Ok first power it on when it shows the samsung logo kn the screen quickly get ready to plug it in
Never buying samsumg again
Its not working in Samsung A54
I got the exact same issue on a Samsung A54. Started last night for no reason. Let me know if you find a solution. I've tried everything short of getting a wireless charger
Is it working now? Is yes, then what did you do?
@@theother1193 Same here 24 hours and nothing helps. Starts out of nowhere...
@neroboy1414 did you do anything in particular to get it to work? Might help the countless others this seems to happen to. Like i said, I did what is in the link i also posted and it worked.
Step one your Galaxy device may not support charging if it detects any water or moisture above a certain level in the USB port
I tried everything on this list plus more, 1 year ago my phone started and still going with same issue, so we know its not wet now. WHEN a patch? or something, this is ridiculous. I can charge it while turned off I can start it up with charger put in, I can get rith of messege for a max of 1 hour after clear USB cache, then it just says first, USB connector pop up on off on off, then that screaming sound comes back! + water drop icon. FIX it or Samsung will loose alot of costumers! We own our phones! For eg. we must be able to turn this notification off, whatever or any risk included, we are adults! It's like you buy a car and one day the lit to the gastank it closed forever, and you cant even drill it open!!! CMON!
It's did work for me
Me too
my battery died before i clear the cache now i gotta take it to the service...
all of these were not working on my samsung s10 plus.
same samsung s10plus
Hi my name is BTS6WH I’m gonna using the Samsung Galaxy A33 phone to how to charge your phone if it displays a water drop icon
Just got mine fixed only for it to come right back
It says “warning warning warning warning”
If clearing cache doesn't work clear whole data usb settings it will work perfectly then
Hi my name is BTS6WH I’m gonna be using the Samsung Galaxy A33 phone part 2
I microvaved my phone and it won't work 😢 It charges with a different charger but not the fast charger
WHAT
@@darthwater999 yeah
The S21 won't charge because its wet, but also wont charge because its cold. WTF. And WTF does USB cache have to do with charging. Other than planned obsolescence.
I've done all of that and it still doesn't work. I had my phone in my pocket about 6 weeks ago during a rain storm. I think it fare to say that it has dried out completely since then. I'm never buying another Samsung that's for sure.
It works
Proven fix:
1: Turn phone on
2: Wait until samsung logo dissappears
3: As soon as logo disappears insert charger.
This bypasses the start up software and bypasses the software fault. Make sure you insert charger just as the logo disappears.
Thanks, it works. I cleared usb data and cached, and it worked.
Dont work for me..
@DEMOART sorry mate. That was my only option, and it worked..
@@morgan2783 its fine
works for me@@DEMOART
@@morgan2783 where is the setting for USB cache... I cannot find it s10+
absolute nonsense. this has happened to me 4 times, and out of those 4 times, only 2 involved water. at least make an "emergency override" option!!
fun fact: those other 2 times were me waking up in the middle of the night (1st time 4 am, 2nd time 6 am) and forgetting to plug it in. no water at all, or i drool or shed tears in my sleep.
Realllyy???? Could we have an option to stop this moisture detection BS!!!!! It's 2024 and Samsung doesn't have a solution for this!!!!
Did not work
Me and my wife have the same problem but for her phone notrhing works. Last we have samsung
Not working
i am having same trouble in a54
What did u do then
Is it working now? Is yes, then what did you do?
Bro it doesnt work on samsung a55
This nonsense has persuaded me that my next phone will be an Apple one. "Nobody knows our purchases choices like we do"
Its doesnt work, please help me😢
Not even wireless charging thing works for me
My mobile is not charging and I am everytime getting this issue. It worst that something that I have given so much money is giving this issue, but you are telling me its fine, I can carry on with Wireless charging!!! seriously!! better you say, sell it off and buy from another brand...
3rd time I have this problem, only solution that works is to format the phone. It never was in water and is very hot where I am, is not humid.
did you do format to your phone? was it helpful?
Easyway charge on switched off
🔥
This is the most annoying "feature" Samsung implemented on their devices... at least give us the option to dismiss ignore it/not completely make our device unusable by not letting us charge. Ridiculous.
This is insane. Trying to charge my phone for 2 days. Nothing worked. This stupid feature is totally useless
My s24 same issues
Not working very bad,this is my last samsung phon
Bro now it is working?
Struggled to watch this with the eardrum stabbing background noise you call "music".
Samsung is the only who have this "problem" put a sensor off!!!! dam it
I have no charging In my mobile and none of this is working !!!!!! What should I doooo nowwwwwwwwww
hey im in the same sitation right now, what did you do
@qudsiasajid5619 I just left for 2 hours and then charged my mobile n whn my mobile charged full 50% I updated my mobile now alhmdulliah its working good.
Now If u have enough charge, then update soon
I have this problem. I am going tomorrow to buy iphone
😊😮
I will never buy samsung again brand new phone and it doesnt charge