4 Methods To Unfreeze Your Computer - Tech Tips from Best Buy

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  • เผยแพร่เมื่อ 3 ต.ค. 2024
  • Not sure what to do if your computer freezes? Agent Smith is in The Lab with Tech Tips to help you unfreeze a computer with Windows 10.
    If you’d like to skip ahead:
    Close a frozen application: [0:55]
    Restart Windows Explorer: [1:35]
    Reboot without the Start menu: [2:12]
    Last resort: a hard shutdown: [2:32]
    To see more on how to speed up a slow computer, check out this video: bby.me/fdxwt
    For additional tech products and tips, subscribe to Best Buy: bby.me/Subscribe
    If you’d like an Agent to look at your computer in person, click here to schedule an appointment: bby.me/jj98c
    Looking for remote support? Click here to chat with an Agent: bby.me/bx5e3
    #BestBuy #TechHelp #ComputerHelp

ความคิดเห็น • 2.4K

  • @BestBuy
    @BestBuy  2 ปีที่แล้ว +61

    Computer frozen to the point where you can't open Task Manager to restart Windows Explorer? Can't restart within Windows? Skip ahead to 2:27 to learn how to do a hard restart. When holding the power button down as part of the steps shown, make sure to hold it for at least 10 seconds to ensure the system isn't simply going into sleep mode.
    Still need help? Get connected to our Geek Squad Agents 24/7 via online chat at bby.me/bx5e3 for remote help. Or schedule a visit to bring your computer in for help from a Geek Squad Agent at your local Best Buy at bby.me/z5sz3t or by calling 1-800-433-5778.

    • @winkidiot
      @winkidiot 2 ปีที่แล้ว +4

      Ty so much the computer isn't mine. If it didnt work im so stress and sad

    • @kermit2039
      @kermit2039 2 ปีที่แล้ว +1

      Thanks so much! Thank goodness this worked! 😅

    • @unknown-thinker
      @unknown-thinker 2 ปีที่แล้ว +1

      Thank you so much the hard shut down helped me

    • @bernadinemoraa9511
      @bernadinemoraa9511 ปีที่แล้ว

      Hello

    • @bernadinemoraa9511
      @bernadinemoraa9511 ปีที่แล้ว

      My computer under the windows it can't open it's loading but stuck in the middle then switches off

  • @fire_wall238tripp7
    @fire_wall238tripp7 3 ปีที่แล้ว +535

    Tysm i accidently hit my dads computer and it froze the entire thing making a random trrrrrrrrrrrrrr noise. You saved me both a fortune for repair and my dads relationship

  • @laky6965
    @laky6965 3 ปีที่แล้ว +112

    my dad got me this laptop recently because I've earned his trust. My entire screen just suddenly stopped for about two minutes. I had hit it, thinking it would work again, but was wrong. Thank you, you saved both a ton of money and my good relationship. :]

  • @bryanmartinez6600
    @bryanmartinez6600 4 ปีที่แล้ว +1119

    I usually toss it in the microwave and press defrost.

    • @lilthunder4
      @lilthunder4 4 ปีที่แล้ว +20

      Really?

    • @ryanp7822
      @ryanp7822 4 ปีที่แล้ว +22

      Nice ending

    • @yvansevilla6779
      @yvansevilla6779 4 ปีที่แล้ว +13

      HERPY DERPEDY try the bath tub it boils it faster with hot water

    • @charliec5536
      @charliec5536 4 ปีที่แล้ว +14

      Use the oven. Microwave will fry the electronic components

    • @kaitlynochsner7417
      @kaitlynochsner7417 4 ปีที่แล้ว +10

      Yea that’s what I do it works every time this crap that she said does not work

  • @FLOWer6822
    @FLOWer6822 3 ปีที่แล้ว +20

    This is amazing! Thank you! My screen was frozen and I was wondering what happen! Until now it’s working all good!

  • @itsjamesos190
    @itsjamesos190 2 ปีที่แล้ว +18

    Oh my Lord, thank you so much!! This was extremely helpful, considering I was about to just turn my PC off! Thanks and I will definitely share!

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      Helping you reduce the technostress in your life is our mission.

    • @itsjamesos190
      @itsjamesos190 2 ปีที่แล้ว +3

      @@BestBuy Thanks, I really appreciate it!

    • @priyanzhu
      @priyanzhu 2 ปีที่แล้ว

      Glad to hear that brother

  • @adityarajmourya
    @adityarajmourya 3 ปีที่แล้ว +87

    This video save my laptop seriously my laptop freeze in restart situation I try your last tip now it is working fine...🙏

  • @blindsightedfool
    @blindsightedfool 4 ปีที่แล้ว +131

    When I saw agent Smith in the description, I thought this was a Matrix promotion

    • @emo_ratsvlogs5710
      @emo_ratsvlogs5710 4 ปีที่แล้ว +2

      Hi

    • @tylerchiu7065
      @tylerchiu7065 4 ปีที่แล้ว +2

      Agent Smith is a glitch

    • @jacobrobinson9952
      @jacobrobinson9952 4 ปีที่แล้ว +3

      Mister Anderson, what a surprise! You’ve downloaded 250 Gigabytes of what you assumed to be spandex BDSM, but was in actuality viruses that started circulation through Limewire...and now, you bring yourself before me, a technical representative of a dying company, as if you were an old man with an IPad trying to play Solitaire. Ah, Neo, how you have fallen

  • @Shee3ee
    @Shee3ee 4 ปีที่แล้ว +29

    Oh, what a throwback. I remember play RuneScape and someone claimed that pressing Alt+F4 would give you infinite coin. The ****** got me with that one.

    • @Youmadfrfr
      @Youmadfrfr 3 ปีที่แล้ว

      THANK YOU YOU HELPED ME

  • @Blinger123
    @Blinger123 2 ปีที่แล้ว +2

    Omg... Thank you so much! My computer freezes too much, it helped a lot😩

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +2

      Helping tame unruly tech is our mission.

  • @christiannelson9692
    @christiannelson9692 3 ปีที่แล้ว +7

    Thank you so much, I don’t know what i would do if I didn’t see this video.

  • @aadisethu
    @aadisethu 4 ปีที่แล้ว +391

    1:26 Me telling my teacher through zoom how to increase the volume

    • @davelovell8631
      @davelovell8631 4 ปีที่แล้ว +28

      😂😂 reminds me of when people would name themselves "press Ctrl + R for cheat" on agar.io

    • @lamborghinibronknowledge5878
      @lamborghinibronknowledge5878 4 ปีที่แล้ว +5

      Dave Lovell Damn lucky. People on there were telling me “Press F5 to win” as they names

    • @hesmatt7264
      @hesmatt7264 4 ปีที่แล้ว +2

      Lol

    • @tyler2854
      @tyler2854 3 ปีที่แล้ว

      Lmao

    • @BlazeFrostMM2
      @BlazeFrostMM2 3 ปีที่แล้ว

      Y

  • @parker3295
    @parker3295 4 ปีที่แล้ว +216

    Instructions unclear:
    I threw my computer at the wall

    • @reallycoolminecraftgamepla3611
      @reallycoolminecraftgamepla3611 4 ปีที่แล้ว +5

      wait did that unfrese it mines till frozen and Im wondering if thta helped at al

    • @parker3295
      @parker3295 4 ปีที่แล้ว +2

      @@reallycoolminecraftgamepla3611 it's totally unfrozen but for some reason it won't turn on....idk I hope Best Buy will make another video to tell me how to fix it now

    • @reallycoolminecraftgamepla3611
      @reallycoolminecraftgamepla3611 4 ปีที่แล้ว +1

      Jackal ok schald i try it or n o

    • @parker3295
      @parker3295 4 ปีที่แล้ว

      @@reallycoolminecraftgamepla3611 Consult your local geek squad before trying

    • @reallycoolminecraftgamepla3611
      @reallycoolminecraftgamepla3611 4 ปีที่แล้ว +1

      Jackal ok all do that thandk

  • @ColinMI75
    @ColinMI75 4 ปีที่แล้ว +396

    My computer is not frozen, I just wanted to see what this was

    • @Floresj78
      @Floresj78 4 ปีที่แล้ว

      Colin Mueller me too

    • @its_lucky252
      @its_lucky252 4 ปีที่แล้ว +2

      Same

    • @Prozzyt
      @Prozzyt 4 ปีที่แล้ว +1

      Colin Mueller 30th to like boi

    • @MrModernFlash
      @MrModernFlash 4 ปีที่แล้ว +1

      I think that's what everyone is doing.

    • @lollol562
      @lollol562 4 ปีที่แล้ว +1

      Same

  • @maherasabnamadiba76
    @maherasabnamadiba76 2 ปีที่แล้ว +5

    So my laptop froze suddenly and I tried to fix it but couldn't help it.
    Then I tried the hard shutdown method. I was skeptical about it but guess what, It worked perfectly!
    Thank you so much

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      We're glad we could help get your computer back up and running!

  • @mangik
    @mangik 2 ปีที่แล้ว +15

    I love her! After some well spent time with my computer trying to unfreeze it, I couldn't do anything, so I did what everyone would do, and this wonderful human being was already there to help me out! Thank you!!

    • @priyanzhu
      @priyanzhu 2 ปีที่แล้ว

      she drop-dead gorgeous right bro?

    • @mangik
      @mangik 2 ปีที่แล้ว +1

      @@priyanzhu hahahaha yeah bro

    • @mangik
      @mangik ปีที่แล้ว

      @hoihoi9866 true but I was too happy

  • @cameronsharon9617
    @cameronsharon9617 4 ปีที่แล้ว +112

    This video title should end with: after we’ll charge you a $500 fee

  • @muffinman4515
    @muffinman4515 4 ปีที่แล้ว +233

    0:53 How do you even get notepad to stop responding lol

  • @DylanSkutnik
    @DylanSkutnik 4 ปีที่แล้ว +307

    How to unfreeze any computer: hold down the power button. Thank you best buy I'm waiting on the check.

    • @MightyCousintube-fg4jf
      @MightyCousintube-fg4jf 4 ปีที่แล้ว +2

      Then that will destroy your hard drive and you have to get a new one.

    • @jalapenopoggers8310
      @jalapenopoggers8310 4 ปีที่แล้ว +11

      @@MightyCousintube-fg4jf technically yes you could corrupt something but not very likely

    • @225and
      @225and 4 ปีที่แล้ว +4

      @@MightyCousintube-fg4jf what???

    • @lilpup1414
      @lilpup1414 4 ปีที่แล้ว +4

      @@MightyCousintube-fg4jf what if I'm using a network drive

    • @TaintLuva
      @TaintLuva 4 ปีที่แล้ว +18

      Mighty Cousintube unless you’re using a bootleg quantum hard drive from the 80s it won’t destroy your hard drive

  • @manjotbadra6631
    @manjotbadra6631 2 ปีที่แล้ว +4

    I can't explain how I am feeling now
    Tears in my eyes
    You saved me.
    Thank you very much mam🙆🏻‍♀️🙇🏻‍♀️

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      Happy to help.

  • @sofeanurliyana1054
    @sofeanurliyana1054 3 ปีที่แล้ว +7

    THANK YOUUUU 😭❤️ THIS TIPS REALLY HELPS ME A LOT!!!

  • @dashcrowngd8954
    @dashcrowngd8954 4 ปีที่แล้ว +6

    Instructions unclear: Hacked into a NASA Supercomputer and gained full access.

  • @7lamenn
    @7lamenn 3 ปีที่แล้ว +5

    Her: *”You’re here because your computer is frozen”*
    Me: *No, I’m here because I clicked the video even though my computer was frozen.*

  • @_eofthen_
    @_eofthen_ 4 ปีที่แล้ว +14

    “And your name is?”
    “Smith. Agent, Smith”
    “You all look the same to me”

  • @curryrice5304
    @curryrice5304 ปีที่แล้ว +1

    thank you soo much for helping me unfreeze my moms work computer. i cannot express my gratitude towards you. thank you sooo much! i really apreciate it

    • @BestBuy
      @BestBuy  ปีที่แล้ว

      Reducing technostress is our mission. We're glad we could help.

  • @pvbfitness1092
    @pvbfitness1092 3 ปีที่แล้ว +1

    The ctrl + alt + del button really helped me

  • @ninelives5892
    @ninelives5892 2 ปีที่แล้ว +3

    Thanks a ton! You don't know how much you helped! The second last one worked for me! You earned a sub.

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      We hope our other videos help you make the most of your tech as well. Thanks for subscribing.

    • @ninelives5892
      @ninelives5892 2 ปีที่แล้ว +1

      @@BestBuy Np :)

  • @cherrizia
    @cherrizia 3 ปีที่แล้ว +16

    Lol the 1st one. "Close the frozen app" the thing is that when i was turning on my computer it just freezed...

    • @shinonomena
      @shinonomena 3 ปีที่แล้ว +1

      Same..

    • @beaishara
      @beaishara 3 ปีที่แล้ว

      I was watching a movie and mine went blank bro

    • @SnowGlobeRBLX
      @SnowGlobeRBLX 3 ปีที่แล้ว

      SAME, and i have no clue on how to fix this

  • @sonics1fan
    @sonics1fan 3 ปีที่แล้ว +25

    Ty soo muchhhh omg my mom wouldve yelled at me 😭💀

  • @nico.got.height
    @nico.got.height 2 ปีที่แล้ว +2

    Oh my god, thank you. I was playing minecraft, my computer completely frozen and I couldn't press anything on my pc. When I did the hard shutdown, the entire screen shut down and now I could move. Thank you and bless you! 🙏

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      Good the hear you were able to get your computer back.

  • @randoent.7183
    @randoent.7183 2 ปีที่แล้ว +2

    Thanks a lot Best Buy! I was was playing TF2 with my friends then suddenly My computer froze Mouse wouldn't move, Couldn't Use Task Manager, and I thought "Well Shoot My computer is Broken." But then I watched this on my phone and it really helped! Thanks Much!

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      Helping you take your unruly tech is our mission. Glad it worked.

  • @akiraautumn4938
    @akiraautumn4938 3 ปีที่แล้ว +5

    Tnx so much for saving me from my parents I thought this was the end if my life

  • @jenyx7127
    @jenyx7127 4 ปีที่แล้ว +64

    I was playing and my google meet was also open, and it froze I'm scared

    • @aybruh8673
      @aybruh8673 3 ปีที่แล้ว +4

      Same i got scared

    • @omkarkshirsagar3337
      @omkarkshirsagar3337 3 ปีที่แล้ว +3

      Same freaking thing happen with now!

    • @omkarkshirsagar3337
      @omkarkshirsagar3337 3 ปีที่แล้ว

      @@heidievans6759 heavy game's which your laptop can't really support you should not play! If any games runs super smooth in high graphics you can plan it also the specifications of your laptop depends!

    • @omkarkshirsagar3337
      @omkarkshirsagar3337 3 ปีที่แล้ว

      @@heidievans6759 You can upgrade your RAM, SSD and other stuff to make it even faster or delete unnecessary files it will help! ✌️😃 And a pro tip always restart your laptop 💻 ones in a week because it helps keep your computer running efficiently and can often speed up performance if you've been having issues. The combination of things such as flushing the RAM and clearing up temporary files and processes helps keep “computer cobwebs” from forming and as a result your PC can perform at peak speed.✌️

    • @leannethperez4868
      @leannethperez4868 3 ปีที่แล้ว

      Me to

  • @hi-ly8iy
    @hi-ly8iy 3 ปีที่แล้ว +18

    Oh my gosh this helped me so much I thought I broke my laptop! 🙏

  • @karenevans4793
    @karenevans4793 2 ปีที่แล้ว +1

    TYSM the first one helped so much! I thought I was dead for a minute there!

  • @notchris432
    @notchris432 3 ปีที่แล้ว +1

    I literally pressed ctrl+shift+esc then it immediately worked.Thanks for the help

  • @ajihoyoonem9769
    @ajihoyoonem9769 3 ปีที่แล้ว +3

    Thank you very much for this info
    it helped a lot in fixing my daughter's
    laptop.

  • @chainsaw-lover
    @chainsaw-lover 3 ปีที่แล้ว +4

    Thanks for this, my PC has literally been frozen for 2 days. But this fixed it.

    • @chainsaw-lover
      @chainsaw-lover 3 ปีที่แล้ว +3

      Tip: This is an easier way to unfreeze your PC, just throw it in a microwave, trust me :D

    • @swuppy-real-170
      @swuppy-real-170 2 ปีที่แล้ว

      @@chainsaw-lover What is next step? It's really hot now, that it won't even turn on!

    • @pranav6469
      @pranav6469 2 ปีที่แล้ว

      @@swuppy-real-170 did you jus............ Put it in the microwave 😱😱😱

  • @jamesdraper4019
    @jamesdraper4019 4 ปีที่แล้ว +12

    Now that ive watched this on my frozen pc. I can fix it

  • @PingooProducts
    @PingooProducts 3 ปีที่แล้ว +1

    Best Buy is the best place to buy electronics and it’s great for tech tips. Thank you!

  • @erickretana8141
    @erickretana8141 ปีที่แล้ว

    I'm here to learn these steps because I'll work as tech support agent and I need to know how to unfreeze a computer thank you guys for showing how to

  • @splaat239
    @splaat239 3 ปีที่แล้ว +10

    I was playing genshin and when it froze I was gonna cry so thanks.

  • @divinemuyembe9600
    @divinemuyembe9600 3 ปีที่แล้ว +5

    THANK YOU SO MUCH! IVE BEEN CRYING FOR DAYS!! At least my parents money aren't wasted!

  • @6yearoldmic361
    @6yearoldmic361 3 ปีที่แล้ว +2

    This saved my life thank you so much

  • @utpalbiswas1899
    @utpalbiswas1899 3 ปีที่แล้ว +1

    Thank you lady . I just unfrozen my laptop having your advice. Thank you 🙏

  • @rethinkrich
    @rethinkrich 2 ปีที่แล้ว +2

    Thank you! I followed the instructions and the tips worked perfectly! I have my computer back again!😃

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      Awesome! Thanks for sharing.

  • @iimatsumeii
    @iimatsumeii 3 ปีที่แล้ว +6

    Oh my gosh you’re a life savers thank you so much 😭🙏🏻

  • @v21xela78
    @v21xela78 4 ปีที่แล้ว +23

    I can’t believe theres a video this long to tell people to open task manager or press alt+f4

    • @beg444mercy
      @beg444mercy 3 ปีที่แล้ว +3

      it wont even let me turn off the computer so it doesnt open 😭😭

    • @hudlajf
      @hudlajf 3 ปีที่แล้ว

      For my PC neither of these worked.Only the power button.

    • @orionlegrand5831
      @orionlegrand5831 3 ปีที่แล้ว

      @@hudlajf does ur pc still freeze randomly cuse mine does

  • @chinenyeoguejiofor3004
    @chinenyeoguejiofor3004 2 ปีที่แล้ว +7

    Super helpful, loved it. My laptop needed a hard shutdown cause even the mouse wouldn't move

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      Glad this helped.

    • @sparklelistz
      @sparklelistz 2 ปีที่แล้ว +1

      Same not sure why that happened

  • @Maria-tx7ok
    @Maria-tx7ok 3 ปีที่แล้ว

    I was crying because my laptop froze and I game up on the video half way and I came back noticed the last tip and now this is a life saver

  • @stevethomas9320
    @stevethomas9320 ปีที่แล้ว +1

    Best advice on a frozen laptop. Sometimes the screen freezes and nothing but a hard shutdown works.

    • @BestBuy
      @BestBuy  ปีที่แล้ว

      We appreciate it.

  • @compensationrequired1593
    @compensationrequired1593 4 ปีที่แล้ว +4

    imagine having a computer that freezes
    sincerely, mac owner

    • @jxmilboomin1567
      @jxmilboomin1567 4 ปีที่แล้ว

      ConnorM13 haahha i also have a mac, #macgang

  • @Bobbyjones2345
    @Bobbyjones2345 4 ปีที่แล้ว +7

    The “Hard Reset” demonstrated here just put the computer in sleep mode, it even appeared it was waken from sleep in this video. Be sure to hold your power button a sufficient amount of time - about 10 seconds.

    • @empresslugia97
      @empresslugia97 7 หลายเดือนก่อน

      Thank you so much! Every step I followed in this video did not help! But yours did, thank you!!!

  • @ribhadigoldsis7311
    @ribhadigoldsis7311 2 ปีที่แล้ว +2

    Thankyou for giving this tip its very useful my laptop started working within 5 minutes 🙂

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      We're happy we could help.

  • @sandymacadla1988
    @sandymacadla1988 2 ปีที่แล้ว +1

    My computer was frozen, and now i unfreeze it! Thank you for this wonderful tips! Very helpful...

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      Thanks for letting us help.

  • @bossteresus7408
    @bossteresus7408 2 ปีที่แล้ว +1

    My whole computer froze all of a sudden and the last tip helped me. Thnx

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      Helping you avoid technostress is our mission.

  • @Mister-Bones
    @Mister-Bones 4 ปีที่แล้ว +9

    When it said agent smith, i was hoping it would be the guy from the Matrix explaining computers. That would have been very funny.

    • @SantiagoGomez-hj1tx
      @SantiagoGomez-hj1tx 4 ปีที่แล้ว

      It is he/she swapped genders

    • @shrekonion8307
      @shrekonion8307 4 ปีที่แล้ว

      @@SantiagoGomez-hj1tx the guy from the matrix was a he and if it was a she then they wouldnt have swapped genders

    • @joeblaster8770
      @joeblaster8770 4 ปีที่แล้ว

      Agent Smith got an update.

  • @_cicimey7867
    @_cicimey7867 3 ปีที่แล้ว +3

    This was soooo helpful!! Thank you so much! 🖤💜

  • @ShadowSamruai
    @ShadowSamruai ปีที่แล้ว +3

    THANK YOU SO MUCH YOU ARE SO HELPFUL

    • @ShadowSamruai
      @ShadowSamruai ปีที่แล้ว +1

      You are a hero

    • @ShadowSamruai
      @ShadowSamruai ปีที่แล้ว

      Mashalah

    • @BestBuy
      @BestBuy  ปีที่แล้ว

      Helping you tame your unruly tech is our mission.

  • @gizmotheaxolotl9261
    @gizmotheaxolotl9261 3 ปีที่แล้ว +1

    Tysm this helped alot my laptop has been froze for ages

  • @ShitalVare730
    @ShitalVare730 3 ปีที่แล้ว

    The last one helped me and thank you very much because of you my computer was unfreeze

  • @bntl0rbnn643
    @bntl0rbnn643 3 ปีที่แล้ว +27

    PRO TIP: Light it on fire

    • @irulian8285
      @irulian8285 3 ปีที่แล้ว +3

      Nice!

    • @onangela4588
      @onangela4588 3 ปีที่แล้ว

      @@irulian8285 숏

    • @jameslee6856
      @jameslee6856 3 ปีที่แล้ว +1

      Well actually one U GOTTA USE FLAAAAAAAAAAAAME THROWERRRRRR

  • @loveardonia-minano2436
    @loveardonia-minano2436 3 ปีที่แล้ว +2

    Thank you so much for this! Really an angel! 😁

  • @r.e.m.8930
    @r.e.m.8930 3 ปีที่แล้ว +3

    My cat decided to lay on my laptop and he somehow opened a trillion task manager windows and now it froze

  • @cheemsper173
    @cheemsper173 2 ปีที่แล้ว +1

    Thank you my laptop screen froze the hard shutdown worked thank you guys so much

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      Helping you tame that unruly tech is our mission. Thanks for watching.

  • @angelicazhao
    @angelicazhao 3 ปีที่แล้ว

    The last one is the one who worked. Thank you!!! 😁

  • @helldotsin
    @helldotsin 4 ปีที่แล้ว +10

    Hopefully there are old people in the future to see this.

  • @BgChf-dg5lv
    @BgChf-dg5lv 4 ปีที่แล้ว +5

    YOU LIED TO ME. SHOW ME THE REAL AGENT SMITH.

  • @imokbrin
    @imokbrin 4 ปีที่แล้ว +26

    Title: what to do if your computer is frozen.
    Agent Smith: open task manager and go to Explored Blah blah blah
    Me: my computer is still frozen that’s why I’m here in the first place it’s not doing anything omg

    • @purplefire2834
      @purplefire2834 4 ปีที่แล้ว +1

      I know how to deal with a frozen application, what about when task manager / Windows decides to become Antarctica?

    • @MRMTF
      @MRMTF 4 ปีที่แล้ว

      The answer has always been “do you the latest updates?” Followed by “have you rebooted?” Followed by “I’ll wait.”

  • @Kiararoach
    @Kiararoach 2 ปีที่แล้ว

    Life saver! The hard shut down worked I’m so relieved I was gonna be so dead since I share a computer

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      We're so glad to hear that.

  • @yayanimommyrein109
    @yayanimommyrein109 2 ปีที่แล้ว +1

    Thank you so much for this helpful tip because at this moment my laptop is experiencing the same problem. : )

  • @ziggy3620
    @ziggy3620 3 ปีที่แล้ว +3

    THANK YOU SM 💜

  • @kurdistanindependance5471
    @kurdistanindependance5471 3 ปีที่แล้ว +4

    Dont expect that chromebook to last long. Saving up for a good computer might not be a bad idea.

  • @bobross5701
    @bobross5701 4 ปีที่แล้ว +9

    I was hoping this was gonna be like some sorta meme lol

  • @notyash3007
    @notyash3007 2 ปีที่แล้ว +2

    Hard shutdown worked for me.
    Thank you so much 🙏

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      We're glad we could help as no one likes to deal with an unruly computer.

  • @MUS1FY
    @MUS1FY 3 ปีที่แล้ว

    I wanted the last tip becouse my gta san andreas was stuck and i feel my heart is frozen but this channel save my life

  • @kishanthkoushik2766
    @kishanthkoushik2766 4 ปีที่แล้ว +11

    I usually pour hot steaming water until I can hear popping noises surely its the circuit thawing.

  • @the__geekboy
    @the__geekboy 3 ปีที่แล้ว +3

    Thanks, I just got my Laptop stuck with a black screen and Hard Shutdown fixed it.

    • @BestBuy
      @BestBuy  3 ปีที่แล้ว

      We're glad we could help.

  • @Zi7ar21
    @Zi7ar21 4 ปีที่แล้ว +5

    alt-f4 and ctrl-shift-esc are useless against accidentally adding 10000 subdivision surface iterations in Blender

  • @flypords
    @flypords 2 ปีที่แล้ว +1

    Thank you so much! I used hard restart because my laptop was frozen with a black screen, and a cursor that won't move! I find this really helpful. Once again, thank you.

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      Glad that worked. Helping you make the most of your tech is our mission.

  • @saritaverma3649
    @saritaverma3649 3 ปีที่แล้ว +1

    Ohhhh!! You are a laptop+life saver my laptop saved😇😌😌😌Thank you so much

  • @ElonMuskegon
    @ElonMuskegon 4 ปีที่แล้ว +7

    I'm not taking advice from someone who's computer crashes due to an empty notepad document.

    • @user-wh4jc3wc4d
      @user-wh4jc3wc4d 3 ปีที่แล้ว

      I'm not gonna take advice from someone who has lung cancer due to him being an idiot

  • @johnadamski9913
    @johnadamski9913 4 ปีที่แล้ว +22

    I remove the battery pack for 30 seconds, then restart.

    • @ayo4646
      @ayo4646 3 ปีที่แล้ว +1

      I mean batteries are not that removable in recent machines, but works too.

  • @sumitbaroi2292
    @sumitbaroi2292 2 ปีที่แล้ว +1

    Superb, my lenovo E15 got freeze with MS Teams app. I've go through many videos all are useless this one outstanding, short video but purely informative.

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      We're glad we could help.

  • @biancadelatorre6735
    @biancadelatorre6735 2 ปีที่แล้ว +1

    Thank you so much! The last one helped ! Had to hold down the power button

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      Yes, we recommend holding the button down for at least 10 seconds to ensure the system isn't simply going into sleep mode. Glad we could help.

  • @dumcanem1282
    @dumcanem1282 4 ปีที่แล้ว +4

    Instructions unclear: put microwave on defrost

  • @ihypyro
    @ihypyro 4 ปีที่แล้ว +23

    Instructions were not clear burned my house down

  • @XUIW
    @XUIW 4 ปีที่แล้ว +8

    "Ctrl+shift+escape" Don't you ever touch a computer again.

  • @a02justrien60
    @a02justrien60 2 ปีที่แล้ว

    This video really save me...thanks for making this video...i cant say how am i thank you...i recommend this video for everyone that comouter fixing...thank you so much...i was so panic before and now i am really glad to god help through you...thank youuu

  • @maricarcruz813
    @maricarcruz813 2 ปีที่แล้ว +2

    You're a life saver!!!! Done subscribed thanks for the help!!! 😭

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว

      Glad we could help.

  • @InsaneFire10YT
    @InsaneFire10YT 4 ปีที่แล้ว +10

    Real way to stop freezes:
    Don’t buy an amd-a10 all in one for $400
    *Austin Evans reference btw*

  • @bvkronenberg6786
    @bvkronenberg6786 4 ปีที่แล้ว +4

    Unfreeze? Well, about 3 minutes in the microwave does it, no problems.

  • @Boraspear
    @Boraspear 4 ปีที่แล้ว +5

    The problem is....
    My computer is literally frozen🧊🧊

    • @ayejk516
      @ayejk516 4 ปีที่แล้ว +1

      Yup same,now I can’t do school work

    • @mangofuzz
      @mangofuzz 3 ปีที่แล้ว

      Mine was too, but all I did was hold the power button until it turns off then it started working again

  • @ally_2226
    @ally_2226 2 ปีที่แล้ว

    Thank you soooooooooo much my computer was frozen for like a year and then I stumbled on this video

  • @AnnaLeverington
    @AnnaLeverington 2 ปีที่แล้ว

    tysm I almost cried my windows want working your the only video out there

  • @CodingTheSystem
    @CodingTheSystem 4 ปีที่แล้ว +9

    Step one: Don’t buy a PC from Best Buy

    • @its_lucky252
      @its_lucky252 4 ปีที่แล้ว +2

      Coding The System so relatable 😂

    • @amenxia9847
      @amenxia9847 4 ปีที่แล้ว +1

      Why not? Seems like a good store

  • @Aziz_76
    @Aziz_76 4 ปีที่แล้ว +4

    Wow i guess we are all professionals since we all gamers know them 😶🤦‍♂️

    • @mrmaniac3
      @mrmaniac3 4 ปีที่แล้ว

      Gamers rise up

  • @shadowplayer11.86
    @shadowplayer11.86 2 ปีที่แล้ว

    Thanks, the hard shutdown worked. I was really panicking for there, this video was a life saver

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      Glad we could help.

  • @laoveng6268
    @laoveng6268 2 ปีที่แล้ว +1

    The last one help so much

    • @BestBuy
      @BestBuy  2 ปีที่แล้ว +1

      We're glad it helped with that misbehaving computer.

  • @S4Minactive
    @S4Minactive 2 ปีที่แล้ว

    omg.THANK YOU!! My computer task bar was frozen and google chrome wasn’t even working cuz I can’t get it up, I was stressing so hard cuz I spend 400+$ for this laptop.tysm. I’ve used the “try the restart” method and it worked!! Omg I thought I killed my computer and had to buy another one...but you just saved my life!