Sorry about the audio, everyone! I did my best to salvage it and thought it was passable enough to keep the video. What's your reaction to the complicated construction of this machine and the position of the nozzle PCB?
Thanks for the vid. I have this same problem on a DC50. When I press the switch I’m getting 120v+ DC (I think 160v) out of the motor brush area. I actually left the brushes in by accident and there was a huge spark. So definitely power coming through. I sanded the brush contact points. But when I put the motor back together, the white plastic piece with brushes and the can, I don’t get any voltage where the brushes are. I read that there’s some safety mechanism to prevent current overdraw in case the motor is shot, maybe the breaker that you show here, which would explain no voltage when the motor is assembled. The vac is over 10 years old and maybe insulation on the windings of the motor gave out. Sadly the motor is impossible to find on its own and I have to buy an assembly off eBay for $50. Hoping that works, I’ll update my comment ✌️
Ha ha I love your intro and ending. James Dyson with his snooty way of speaking. I hear that a lot of people who work at Dyson are not very happy and lots of people have left. It does not surprise me. I'm in the UK and just recommend anyone here buys SEBO as a full size as they are just brilliant and so durable :)
LOL, I'm glad you enjoyed my attempt to poke fun at Dyson. I agree, for the money the Sebo can't be beat... particularly for those of you across the pond!
I have a similar issue. brush roll not working. I'm gonna Use your diagnostics and see what i can figure out. I cleaned the brush head to make sure it wasn't clogged. Sometimes it spins but mostly doesn't spin.
Hi Matt, hey buddy one of your more humorous videos, LOL, I loved it especially the ending. I loved the ending. Anyway, you know how I feel about DYSON JUNK period. In my opinion, from every perspective as you have stated in the past they are over engineered for a reason and in my opinion the reason is to make them as unfriendly to service as humanly possible. I hate products that are purposely over engineered to be extremely complicated and very expensive to service. In other words, they are trying to discourage EVERYBODY from getting involved servicing these junk piles and much better to get the customer to purchase a new Dyson. Especially when parts availability is so terrible, probably for a reason too. You have a very smart customer and most if not all of your loyal customers are your friends, I can see that. Just another reason why you are so successful. Great video for a Dyson video. The best part of this video was watching you put it in the trash as all Dyson's should end up in the trash. Thanks, buddy, for the entertainment as always. John in Ohio
I have been watching your videos a lot. Very good and informative content. This was a lost cause and VERY complex to take apart. I have DC40 MKII (EU version of US Dyson Ball Multi Floor 2). I am not willing to take it apart if it fails. Only things what I have done has been unclogging the inner hose, changing the cleaning head and taking apart the whole cyclone pack. Too much trouble. Thank god I have Sebo Felix. Ending of this video was hilarious🤣
You will not get power to the brushroll if the vacuum is in upright mode due to the microswitch in the vacuum. When the changeover valve is in hose or upright setting, the brushroll does not spin because if it spins and the vacuum is stationary you'll burn the floor or overheat the brush. Sometimes PCB can be at fault.
Hello just wanted to put this out there because I was having issues with my roller not working. The model of my Dyson was from target up13 or origin ball animal origin. I tried the whole resetting the button 5x while laying it down from another video and I also bought a new cleaner head off of Amazon. Nothing worked for me and even Dyson sent a new cleaner head but still didn’t work. I followed the video up until 5:46 then messed around with the actual reset button and was like hey doesn’t hurt to try now so I tried it and that’s what worked for me! Good luck to everyone trying to fix their Dyson! My vacuum is less than 6 months of owning it so I was really bummed out about it not working but hopefully you guys get to find a solution!
I pulled one out a dumpster where it belongs. It has the same issue . I'm not taking the stupid ball apart. I'll bypass the beater switch so it's on all the time. If that doesn't work ....back in the dumpster it goes.
Any thoughts on a roller that tries to spin. If we give it a nudge it spins for just a second...won't spin on the hard wood or carpet...its only 2yrs old...thanks so much.
@@lahonymanor2927 her in the US Sebo is a very high end vac. We pay an average of $799 which is about 590.00 pounds. I own a Sebo and I love the product line that why I was willing to pay the extra cost.
Matt, if you're still monitoring this video, I have a question about a Dyson Animal 2 head that spins intermittently. I tested the continuity of the brushroll head and there was none. I checked the continuity of both leads and they had continuity. My question is can you purchase the electric motor seperately or do you have to replace the entire brushroll head? Thanks for the awesome video
Hi Kirk! The belt is not replaceable on these direct drive units. Dyson doesn't even sell parts for the drive system. You need to buy the whole brushbar motor housing asssembly, part number 923941-01 and it will set you back about $100. Hope that helps!
Hey @houseofvacuums ---> In most electronic PCBs, it seems the capacitor will typically go bad first. The big black button on the pcb you showed us. Can you tell me what type of Capacitor those are? What Farad and voltage units, and any other values listed on it? Those can be purchased on Digikey for cheap, and are easy to replace rather than replacing the whole PCB. Just need a soldering iron, solder, and flux. :)
Thanks for the question, Eric. I have never messed around with testing individual elements of the PCB on this particular machine. I have tried it on other machines in the past with varying results. I personally don't do it because of the voltages and the liability involved... I always go with factory from Dyson either new or used for insurance liability.
I do not get continuity when testing leads to the base of the vacuum (where the roller is). Is there anything I can do to troubleshoot this or am I out of luck? Thanks.
Hi Jay! You shouldn't get continuity through those, but if you "unlock" the handle like you are vacuuming the floor, turn on the machine and then check the plug you should be getting DC voltage through that plug. If you aren't, it is either the circuit board or the micro switch. Hope that helps!
I think you missed something in the troubleshooting. Did you know that the beater roller does not work unless the cacuum is in operating position. you start the machine and engage the beater roller but it does not engage until you place the machiine in the downwrite position. I think your issue was with a faulty breaker in the switch mechanism.
I did test it out on the floor, but cut it for times sake. I tested the microswitch for the "upright brush off" mode and it was good. The PCBs on these guys are notorious for going bad. Thanks for watching and commenting. Cheers!
Ha, “fanboys in the colonies” indeed. Great video. Disassembled and reassembled one today before watching this. Same issue. Obnoxiously over-complicated design.
Dyson must have made the only 10,000 part vacuum. Isn't Dyson the brand that has the guy in the commercial who designed this bragging about being an engineer? LOL No wonder these things are so fragile. I hope he doesn't design buildings!
Wow! I'm so glad they are getting called out on this. There are a lot of places with poor worker's rights, but Malaysia is far and away one of the worst. I would feel more comfortable with them being made pretty much anywhere else. That's an extremely sad situation.
Just watched that and it’s disgusting but not surprising, I despise James dyson and all his useless crappy products, the reporter told that woman that dyson is a company brits are proud of, I’ve never been proud of dyson or James dyson as a human being, he voted for Brexit ( worst thing to have happened to the uk in many many years ) as well which is disgusting behaviour for a person who outsourced to another country, the guy needs bringing down in a big way, to a point where he has to stop producing overpriced crap I’m also not proud to be a Brit this country and the majority of the people who live in it are an embarrassment to society
![[TH] 2024 PMSL SEA Finals D2 | Fall | ต้องรักษาฟอร์ม อย่ายอมให้ใครแซง](http://i.ytimg.com/vi/x38QsGn7A3M/mqdefault.jpg)
![[LIVE] : ONE ลุมพินี 78 | คู่เอก "ปกรณ์ vs ฟาบิโอ"](http://i.ytimg.com/vi/LSOmgl0Th2c/mqdefault.jpg)
Sorry about the audio, everyone! I did my best to salvage it and thought it was passable enough to keep the video. What's your reaction to the complicated construction of this machine and the position of the nozzle PCB?
your outtro is exactly what i say to my friends. going to show my customer this video for them to understand the issue better.
Hahaha, education through humor!
Thanks for the vid. I have this same problem on a DC50. When I press the switch I’m getting 120v+ DC (I think 160v) out of the motor brush area. I actually left the brushes in by accident and there was a huge spark. So definitely power coming through. I sanded the brush contact points. But when I put the motor back together, the white plastic piece with brushes and the can, I don’t get any voltage where the brushes are. I read that there’s some safety mechanism to prevent current overdraw in case the motor is shot, maybe the breaker that you show here, which would explain no voltage when the motor is assembled. The vac is over 10 years old and maybe insulation on the windings of the motor gave out.
Sadly the motor is impossible to find on its own and I have to buy an assembly off eBay for $50. Hoping that works, I’ll update my comment ✌️
I was not prepared for the ending! 🤣💀
LOL... a little Easter egg for those that stick around to the end!
Ha ha I love your intro and ending. James Dyson with his snooty way of speaking. I hear that a lot of people who work at Dyson are not very happy and lots of people have left. It does not surprise me. I'm in the UK and just recommend anyone here buys SEBO as a full size as they are just brilliant and so durable :)
LOL, I'm glad you enjoyed my attempt to poke fun at Dyson. I agree, for the money the Sebo can't be beat... particularly for those of you across the pond!
@@HouseOfVacuums Yes so true. Your videos are great. Enjoy them, keep it up ;)
Thank you, appreciate the kind words!
I have a similar issue. brush roll not working. I'm gonna Use your diagnostics and see what i can figure out. I cleaned the brush head to make sure it wasn't clogged. Sometimes it spins but mostly doesn't spin.
Hi Matt, hey buddy one of your more humorous videos, LOL, I loved it especially the ending. I loved the ending. Anyway, you know how I feel about DYSON JUNK period. In my opinion, from every perspective as you have stated in the past they are over engineered for a reason and in my opinion the reason is to make them as unfriendly to service as humanly possible. I hate products that are purposely over engineered to be extremely complicated and very expensive to service. In other words, they are trying to discourage EVERYBODY from getting involved servicing these junk piles and much better to get the customer to purchase a new Dyson. Especially when parts availability is so terrible, probably for a reason too.
You have a very smart customer and most if not all of your loyal customers are your friends, I can see that. Just another reason why you are so successful.
Great video for a Dyson video. The best part of this video was watching you put it in the trash as all Dyson's should end up in the trash.
Thanks, buddy, for the entertainment as always. John in Ohio
Appreciate it, John!
Super quality video mate.
Excellent procedure.
Pleasant to watch.
Keep em coming 😄👍
Thank you for the kind words. I appreciate you watching!
We were an all Dyson family, but as they tend to be glitchy and more difficult to repair than other brands, we are replacing with Sharks.
Quality fixing's always appreciated. Also helpful watching the continuing Dyson train wreck - will soon get rid of mine !
Thank you, sir!
I have been watching your videos a lot. Very good and informative content. This was a lost cause and VERY complex to take apart. I have DC40 MKII (EU version of US Dyson Ball Multi Floor 2). I am not willing to take it apart if it fails. Only things what I have done has been unclogging the inner hose, changing the cleaning head and taking apart the whole cyclone pack. Too much trouble. Thank god I have Sebo Felix. Ending of this video was hilarious🤣
Hahaha, thanks for the kind words and I'm glad you enjoyed the sketch at the end!
You will not get power to the brushroll if the vacuum is in upright mode due to the microswitch in the vacuum. When the changeover valve is in hose or upright setting, the brushroll does not spin because if it spins and the vacuum is stationary you'll burn the floor or overheat the brush. Sometimes PCB can be at fault.
You are correct, the handle needs to be in the unlocked position. In this case, it was when I tested it.
Hello just wanted to put this out there because I was having issues with my roller not working. The model of my Dyson was from target up13 or origin ball animal origin. I tried the whole resetting the button 5x while laying it down from another video and I also bought a new cleaner head off of Amazon. Nothing worked for me and even Dyson sent a new cleaner head but still didn’t work. I followed the video up until 5:46 then messed around with the actual reset button and was like hey doesn’t hurt to try now so I tried it and that’s what worked for me! Good luck to everyone trying to fix their Dyson! My vacuum is less than 6 months of owning it so I was really bummed out about it not working but hopefully you guys get to find a solution!
Great, I'm glad you got it going! Cheers!
Good videos . Hi from Ralph's sewing and vacuum Palm DesertCA.
Thanks, Joe! It's great to hear from a fellow shop owner!
I tested for continuity like you did at 2:15 and got nothing. What now?
Your an angel Mahalo ❤great video
I pulled one out a dumpster where it belongs. It has the same issue . I'm not taking the stupid ball apart. I'll bypass the beater switch so it's on all the time. If that doesn't work ....back in the dumpster it goes.
Any thoughts on a roller that tries to spin. If we give it a nudge it spins for just a second...won't spin on the hard wood or carpet...its only 2yrs old...thanks so much.
Best way to service a Dyson. Throw it away and buy a Sebo. Best decision
SEBO is excellent. Here in the UK they are not priced too expensive either. Think they are great.
@@lahonymanor2927 her in the US Sebo is a very high end vac. We pay an average of $799 which is about 590.00 pounds. I own a Sebo and I love the product line that why I was willing to pay the extra cost.
Hahaha, ain't that the truth. Best decision that vac owner has made!
16:05 fried switch!!!!
Matt, if you're still monitoring this video, I have a question about a Dyson Animal 2 head that spins intermittently. I tested the continuity of the brushroll head and there was none. I checked the continuity of both leads and they had continuity. My question is can you purchase the electric motor seperately or do you have to replace the entire brushroll head? Thanks for the awesome video
There is a power inverter inside the machine that likes to go out. The nozzle runs off DC and the machine is AC. It is possibly that may be going out.
I just want to change the belt how is that done? Thanks
Hi Kirk! The belt is not replaceable on these direct drive units. Dyson doesn't even sell parts for the drive system. You need to buy the whole brushbar motor housing asssembly, part number 923941-01 and it will set you back about $100. Hope that helps!
@@HouseOfVacuums thanks!!
Hey @houseofvacuums ---> In most electronic PCBs, it seems the capacitor will typically go bad first. The big black button on the pcb you showed us. Can you tell me what type of Capacitor those are? What Farad and voltage units, and any other values listed on it? Those can be purchased on Digikey for cheap, and are easy to replace rather than replacing the whole PCB. Just need a soldering iron, solder, and flux. :)
Also! You should be careful handling capacitors like you did in the video. They hold a charge and can shock you if not discharged properly. :)
Thanks for the question, Eric. I have never messed around with testing individual elements of the PCB on this particular machine. I have tried it on other machines in the past with varying results. I personally don't do it because of the voltages and the liability involved... I always go with factory from Dyson either new or used for insurance liability.
I do not get continuity when testing leads to the base of the vacuum (where the roller is). Is there anything I can do to troubleshoot this or am I out of luck? Thanks.
Hi Jay! You shouldn't get continuity through those, but if you "unlock" the handle like you are vacuuming the floor, turn on the machine and then check the plug you should be getting DC voltage through that plug. If you aren't, it is either the circuit board or the micro switch. Hope that helps!
I think you missed something in the troubleshooting. Did you know that the beater roller does not work unless the cacuum is in operating position. you start the machine and engage the beater roller but it does not engage until you place the machiine in the downwrite position. I think your issue was with a faulty breaker in the switch mechanism.
I did test it out on the floor, but cut it for times sake. I tested the microswitch for the "upright brush off" mode and it was good. The PCBs on these guys are notorious for going bad. Thanks for watching and commenting. Cheers!
Ha, “fanboys in the colonies” indeed.
Great video. Disassembled and reassembled one today before watching this. Same issue.
Obnoxiously over-complicated design.
Thanks for watching and the kind words!
Probably the plastic cog
This time it was the PCB.
Dyson must have made the only 10,000 part vacuum. Isn't Dyson the brand that has the guy in the commercial who designed this bragging about being an engineer? LOL No wonder these things are so fragile. I hope he doesn't design buildings!
You might find this interesting to watch about Dyson if you haven't seen it already: th-cam.com/video/vJaHQNrh0tM/w-d-xo.html
Wow! I'm so glad they are getting called out on this. There are a lot of places with poor worker's rights, but Malaysia is far and away one of the worst. I would feel more comfortable with them being made pretty much anywhere else. That's an extremely sad situation.
@@HouseOfVacuums I'm really glad too. It's about time to be honest. I did notice that James Dyson was no where to be seen lol
Just watched that and it’s disgusting but not surprising, I despise James dyson and all his useless crappy products, the reporter told that woman that dyson is a company brits are proud of, I’ve never been proud of dyson or James dyson as a human being, he voted for Brexit ( worst thing to have happened to the uk in many many years ) as well which is disgusting behaviour for a person who outsourced to another country, the guy needs bringing down in a big way, to a point where he has to stop producing overpriced crap I’m also not proud to be a Brit this country and the majority of the people who live in it are an embarrassment to society
Overly complicated design.
OMG - loose the music!
Hmmmm, if I loosen the music will I ever be able to get it tight again? Which knob do I turn to loosen the music?
You are so long winded, I lost interest and turned you off. U never get to the point.
Thank Priscilla. I hope you have a day as pleasant as your are.
@@HouseOfVacuums teehee