HOTEL MANAGEMENT Interview Questions & Answers! (Become a Hotel Manager!)
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- เผยแพร่เมื่อ 4 เม.ย. 2020
- HOTEL MANAGEMENT Interview Questions & Answers by Richard McMunn of passmyinterview.com/manager-i...
#hotelmanager #interviewquestions #interviewtips
If you have a hotel management interview coming, or if you want to become a hotel manager, make sure you watch this interview tips video by Richard McMunn from beginning to end, as it will help you prepare fully and PASS!
COMMON QUESTIONS ASKED ABOUT HOTEL MANAGER INTERVIEWS
Q. What questions do they ask in a hotel interview?
Q. How should I prepare for a hotel interview?
Q. What questions should I ask a hotel manager?
Q. Why do you want to be a hotel manager?
Q. What are the duties of a hotel manager?
HOTEL MANAGEMENT / MANAGER INTERVIEW QUESTIONS & ANSWERS
Q1. Tell me about yourself and why you want to become a Hotel Manager?
Q2. What are the most important skills and qualities needed within hotel management?
Q3. Why do you want to work for our hotel?
Q4. Explain how you’d resolve an issue with an extremely irate guest?
Q5. Talk me through the steps you would follow when giving a member of the hotel team feedback on their performance?
Q6. Give me some examples of outstanding customer service?
Q7. Tell me about a situation when you went above and beyond what was required?
Q8. Talk me through the steps you would follow to turn around an underperforming team within a hotel?
Q9. Give me a brilliant example of when you provided outstanding customer service?
Q10. What steps would take to improve the guest experience and customer service levels at the hotel?
Q11. Talk me through the specific steps you would follow when dealing with a hotel guest complaint?
Q12. A hotel guest calls down to reception at 4am to make a complaint. There are limited staff on duty. How would you deal with the complaint and what would you say to them?
Q13. Where do you see yourself in 5 years' time?
Q14. How would you build a strong working relationship with the other members of staff at the hotel you were managing?
Q15. What’s the first thing you would when you start within this hotel management role?
Q16. What style of management do you have?
Q17. Have you ever managed a difficult team? If so, tell me what happened and what you learned from the experience?
Q18. What are the major challenges facing the hotel industry over the next 5 to 10 years?
Q19. Why do you want to leave your current job to become our hotel manager?
Q20. What’s your biggest weakness?
Q21. That’s the end of your Hotel Management interview. Do you have any questions for the panel?
Connect with Richard McMunn on LinkedIn.com:
/ richard-mcmunn-coach
Download my full set of Hotel Manager and Hotel Management interview questions and answers PDF guide:
passmyinterview.com/manager-i...
TBH.... Their interviews are all about how dedicated, confident, ambitious and what type of person you are.... U don't need to crack their interviews with a set of answers.... U just have to be focused on your goal and have to prove them your worth with your experience
Just two more suggestions....
1. Don't be shy, prove your worth...
2. Be professional, act ambitious
Thanks for your perspective. There are many here that have said these answers helped them pass 👍
@Viraj Tare are you in 3rd year of your college!?
Actually I have an interview on 13 so I need some help so m asking
Nice one, thank you richard🙏
Thank you so much so articulate and precise.
Glad you enjoyed it! :D
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thank you for the information, it was very informative and helpful. I'm glad I stumbled up on your site.
Many thanks for the nice feedback
That was an amazing demo interview... I really am amazed by the questions as I have never expected these simple answers which could easily be gained through training in the course... Thank you so much... All the answers really do make sense and ofcourse would really encourage the employer to recruit the employee
Glad you enjoyed it!
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@@CareerVidz ofcourse... Hope u make more videos like these 😍
Thank you sir for this information
Great...Thank you so much Mr.Mcmunn...it is very helpful
You are very welcome!
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
thanks Richard i watched this and i got the job thanks man i love you you saved my ass iv been looking for a job for many days
Excellent news - congratulations! So glad I could help :)
Hiya Richard, Firstly thank you so much for your incredibly helpful videos! and secondly, would you be able to do a video on firefighter PQA please? as I'm due to go onto that stage in the next few weeks.
Thank you, you are most welcome... I have some videos her for PQAs:
th-cam.com/video/13hslACdQ3Q/w-d-xo.html
th-cam.com/video/txMuBFKCuWo/w-d-xo.html
th-cam.com/video/fxdi3R6PyKM/w-d-xo.html
I hope these help :)
All the best,
Richard
@@CareerVidz hlo
Congratulations!!!!! I appreciate I Love This vídeo!
Happy to have helped! 😊 Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
This was very helpful. Thank you so much!
WELCOME
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thank you for your skill to help me all for interview has values
You're most welcome! I have this also for you: th-cam.com/video/8DWfnoVNYOw/w-d-xo.html
Thankyou for your informative video, it helped me a lot.😊
Glad it was helpful!
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thank you for the mandatory information
I's an interested Interview Question & answers that gives good knowledge and experience.
MANY THANKS
Thank you Mr.Mcmunn it will help me alot in my college placement
You are most welcome
Amazing job! It helped me a lot.
Glad it helped! I have this for you too: th-cam.com/video/2n13nDfSGXw/w-d-xo.html
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thanks Richard big help.
Glad you liked the video! Take a look at these few next...
1. th-cam.com/video/epKb1L9nVZw/w-d-xo.html
2. th-cam.com/video/lm9ughVNB4Y/w-d-xo.html
Thank you for telling us
Nice questions
And Nicely answered them
Thank you so much 😀 When is your interview?
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Thanks a lot.
Most welcome!
It is great knowledge and I already fellow your YT. I plan to study International Hotel Management in Australia in 2022. I will fellow your YT to make me clear.
Thanks for the support and best of luck!
I have never been one for, practicing for an interview. But I have an interview for a front desk manager position tomorrow. So I thought I would take a look.
Best of luck! You've got this! I do have these last minute interview tips for you: th-cam.com/video/6bJTEZnTT5A/w-d-xo.html and this on: th-cam.com/video/aVs_NnSoPtQ/w-d-xo.html
Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Amazing, earned a subscribe👍🏻
Awesome, thank you! When is your interview? :)
👍 thanks a lot
You are welcome
Excellent deliver the tips good skills
I hope the video was helpful! When's your interview? :)
These are general knowledge
These are normal interview questions and answers for any kind of job, a hotel manager role is very important and requires more skills, mostly the questions are related to the budgets to maximize profit margin, P&L ( Revenues, cost …), contingency plans if any, forecasts, marketing efforts, targets strategies, sales plans etc.… wish if you could include these questions and answers in one of the videos.
thank you
Thanks for the suggestions :)
Thank you so much
You're most welcome
It’s really brilliant tips 👍
Glad you think so!
Hi Richard, love from India.
I am very happy with all your answers, they have really helped me prepare for my interview. Thank you so much
Thank you! :)
Thank you Mr.Macmunn for your video, Could you please provide me with the link of (hotel front desk (supervisor and manager) interview questions and answers) ??
Sure:
th-cam.com/video/UUr47gLNZPw/w-d-xo.html
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
wow Amazing berifing thank you very much iam hotelier and night manager and day f&b supervisior so reall i tak nice tips keep allote
I'm so pleased you enjoyed the video!
Good insights...!
Glad you think so!
Thank you,for teaching
I would like a good A lot of experience of hotel management
Best of luck!
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
I got done with my 2nd interview and awaiting on their call. Been about 6 days now. Monday is when I went to my 2nd interview
GOOD LUCK... th-cam.com/video/fKDnamEANs8/w-d-xo.html
YOU ROCK!!
Thanks! 😊 Do you have your interview coming up soon?
for the 2nd question in the past. I have just been brutally honest. And part of my answer, was that I saw that you were hiring. I am not sure if they appreciate the honesty, but oh well.
It's always important to be honest but you should also show passion and enthusiasm for the role :)
I really can't believe the answers are soo good ❤
THANK YOU!
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@@CareerVidz may be hahahaha❤
Thank You sir Love from india🇮🇳
THANKS!
@@CareerVidz 🌈🌠
Thank you
You're welcome! I have this for you too: th-cam.com/video/tgrJ6Lirk2w/w-d-xo.html
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Hello again, it seems like, Richard
Hello there!
Watch this video too: th-cam.com/video/wexzvClUcUk/w-d-xo.html
Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
Love form India 🇮🇳🇮🇳
Thanks for your support from India!
Hey are you also a hotel management student?
It was briliant and massive, you are the best teacher, please mr. Richard kindly remind me , am going to be the HOTEL OWNER, what would be my role as the hotel owner?
Thank you very much, waiting for your response....
As a hotel owner, your responsibilities include strategic planning, financial management, staff supervision, guest satisfaction, and ensuring compliance with regulations. Your overarching goal is to maintain the hotel's profitability, reputation, and quality of service while providing a memorable experience for guests.
@@CareerVidz thank you very much mr.Richard, am learning alot from yo teaching, my husband will open the hotel next year by febuary 2025, right now they are looking for the fully finished hotel apartment so that hr can start paying the money, within this year i will learn alot from you, THANK YOU SO MUCH MR.RICHARD
Hi Richard because of your amazing advise I landed myself with the job of my dreams ...your advise is absolutely in valuable thank you sir
AWESOME well done!
Hii can you make video of food and beverage questions asked in interview.
Thanks.
Sure thing... leave it with me :)
❤
I hope it helps! :)
Thanks for this helpful tips
Very knowledgeable video Sir
So nice of you
@@CareerVidz
I am also TH-camrs
Sir can you make a video about hotel receptionist interview for freshers.
Sure thing: th-cam.com/video/UUr47gLNZPw/w-d-xo.html
I also have one for Freshers here: th-cam.com/video/MOsxGdyNqsw/w-d-xo.html
Hi sir I have ... Same answer....
1 .why chouse the hotel management
2 why chouse the f&b services
3
Cool
Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
I would like to thank you for all information sharing, yesterday night I was watching the videos preparing for the job interview in events management sector.
I got the job, thank you so much.
This is such fantastic news! HUGE CONGRATULATIONS on your new role :)
Hello Sir,
Would like to know about situational questions for hotel managemen.Please help with a video
I recommend you watch this: th-cam.com/video/a99gQn9pkOM/w-d-xo.html
please help us with merchant navy interview question and answers.
OK, I will create a Merchant Navy interview video soon for you :)
I have a hotel supervisor interview tomorrow, not manager but this is very useful and relevant, I am taking notes like a mad woman lol
Best of luck! You've got this! I do have these last minute interview tips for you: th-cam.com/video/6bJTEZnTT5A/w-d-xo.html and this on: th-cam.com/video/aVs_NnSoPtQ/w-d-xo.html
Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Best question is what are you looking for in a ....... employee
Hey thanks for the comment. Great channel by the way!
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@@CareerVidz sure no problem
Hello, there,
There is a spelling error I think. The last line of the first question, it says "as much repeat custom as possible". Shouldn't it be customers? Please check, other than that it's a very good answer.
Thanks - custom is 'business' in the UK :)
@@CareerVidz thanks for your prompt reply, I just finished purchasing two of your courses. I have a big interview coming next week. Please keep me in your prayers. Great work my friend
Have enjoyed the interview, thank you very much it was very helpfull, and informative, have learnt alot from yo interview questions and answer... now is it possible for the HOTEL OWNER, to do the interview ? I just want to know sir.
You're most welcome! Yes the owner may be the person interviewing you for this role :)
I got my interview tomz Anddd this is going to be like first job GOOD LUCK TO ME😩
I HOPE YOU PASS
Please make me clear how can I become a successful hotel manager like how much should my education level, what are the the degrees that I need to have to be qualified to apply for a post of hotel manager
It would be a lot of help if you could explain
Hi, my advice is to work in a hotel at a lower level to gain some experience first, or you could apply for an apprenticeship if there is one. Alternately, just apply and see what happens!
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@@CareerVidz I have already subscribed your channel
I am 17 years now so I want to know what are the subject I need to learn like which degree I need to get and like that stuffs. Can you please suggest me it would be a great help. You are quite experience in this matter so suggest me what ever tips that you have
Does this year also they will ask this question only ..???
I recommend preparing answers to these questions, yes 😊
Thanks very educating,l want to have a PhD in hotel management advice me
Have you applied? :)
Can we do one in hotel sales?
Interesting! I have these Sales interview videos for you also:
1. th-cam.com/video/KRcpXeC8A4Y/w-d-xo.html
2. th-cam.com/video/tgrJ6Lirk2w/w-d-xo.html
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
Plz make understand the questions n answers in simple English
Will do
Sir plz Merchant Navy interview questions?
Hi, sorry I was meant to create these a while ago. I will do them soon for you :)
Ham hindi me bhi interview de sakta ha
Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
sky pe profile Mahmoud said ahmed profesionesta
?
Please you talk in Hindi 🙏
you sound like james corden hahahaha
Think you're generalising the accent there a wee bit 😂
U want jobs
YES
❤
I hope it helps! Do you have an interview coming up? :)