ruida dsp system communication failure

[@thomasash743]

My son ( computer knowledge ) and I have been trouble shooting most of the day.
1. With no USB or Ethernet cables attaches Laser head travels normal and laser will pulse correctly.
2.With Ethernet Cable attached Laser Head travels correctly and pulses but can not connect to either ED Works or Lightburn.
3. Ethernet Cable disconnected and USB plugged in laser head more or less grinds in travel and laser will not fire.
4. Substituted the USB cable and same results as above, subed the ethernet cable and same results above on 2 computers.
5, Do you think could be bad RDC 6442S-s controller?

[@pranavrastogi458]

Hello
I have rudia 6445s(ec) laser controller with double laser configuration 130w both laser tube
My one laser is not engraving properly engineer have check all the configuration and other basic test but it is not getting solve pls suggest any solution

[@sar_mj]

mere pass 100w lazer machine hai, marking nahi hora hai, maximum power se cut ho raha hai, 5 ka power speed 12 karo toh 5 mm acrylic bhi kat hora hai, iss ka solution kisi ko pata hai toh bataye reply pls