BIGGEST MISTAKE SO FAR: I got my first client ever and took on a move-out clean for her 4-bedroom, 2.5-bath, 3100 sq ft, $1.4 million home. Fair to say it was a disaster. Zero sales experience, severely underpriced, no standard process of operations, no employees, and zero knowledge on how to use equipment. I even ran out of supplies mid-clean, all while realizing I didn't even know how to properly mop a floor. I faked it until the point that I couldn't anymore. Fair to say the client was not happy whatsoever, and rightfully so. After the 8th hour of what was supposed to be a 3-hour job, the client decided to call it quits and paid me even less than the amount I had incorrectly quoted. To be fair, based on the job I did, I didn't even feel comfortable taking that. Embarrassing? Yes. Deflated and tired? Yes. Disappointed? Of course. But I knew throwing myself into that situation would only teach me invaluable lessons moving forward-to become better and to ensure it never happens again. I realized the faster you fail, the quicker you succeed.
You all are such a great resource for me, with tons of knowledge. Thank you for the content. The biggest mistake i have made is not setting up a process to clean a specific way and dribing myself crazy going back and forth.
Biggest mistake, not walking every room on bid day. I had detailed plan of medical building, and 8 sinks were added and were not on original plan. As a result, I underbid contract. Walk was made during business hours and didn’t want to disturb docs/patients.
My biggest mistake was locking the doctor’s office door twice after sanitizing it. I was so embarrassed. I corrected this mistake by purchasing door stoppers to remind me to make sure I didn’t lock it again. I believe in the 3 strikes. Thank you so much for this valuable information!!!♥️♥️♥️♥️👍🏼👍🏼💯💯💯
Biggest mistake: not filing taxes because we had only expenses and no revenue. Turns out that you have to always file your taxes, or you will pay a penalty.
I was sick with the flu and had to run to the bathroom, but left an upstairs mop sink running. It flooded all of upstairs, and leaked through and collapsed part of the panel roof downstairs and flooded the carpet down there as well. LONG night :((
I think it would be super helpful for you to make a video that goes a bit further into the last question addressed in terms of sequence of tasks for 'team of one'
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner
Regarding systematizing chemicals and equipment, our chemicals are the same on every location, but some of the equipment is different. We utilize backpack vacuums mostly but some people cannot use the backpack for various reasons. So in some closets you'll see backpacks and sun closets. You'll see uprights. Would You still consider this being a major mistake?
Definitely not a major mistake. There are plenty of upright vacuums that are commercial grade. The main reason we use backpack vacuums (battery operated) is because of their portability and maneuverability. However, if an employee is unable to use one for health reasons, but is comfortable using an upright vacuum, then that is the right choice.
This was not a Octoclean franchise. I wish you can come to Ohio. Sounds like you have good coaching options that I could old have taken advantage of vs them saying they do and never get back with you at the other franchise I had.
You guys are hilarious, I’m also thinking of running my own cleaning service, I know there’s a lot to it .do I have to go to college? Or just take some courses?
saying yes to every request to a client while cleaning for them they were hovering over us while cleaning their home) and it ended up taking us an extra 2 hours to clean for no extra money.
The biggest mistake has been going to dept. Stores to purchase all my cleanint supplies. Now, i buy from reputed dealers who offer products that allow me to save time and money
My first account. I hired a helper to take on cleaning that location. No background check our any type of process. He repeatedly showed up shirtless or in a wifebeater. He also ended up harassing one of the female workers at the account. My worst mistake!
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner.
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner
BIGGEST MISTAKE SO FAR: I got my first client ever and took on a move-out clean for her 4-bedroom, 2.5-bath, 3100 sq ft, $1.4 million home. Fair to say it was a disaster. Zero sales experience, severely underpriced, no standard process of operations, no employees, and zero knowledge on how to use equipment. I even ran out of supplies mid-clean, all while realizing I didn't even know how to properly mop a floor. I faked it until the point that I couldn't anymore. Fair to say the client was not happy whatsoever, and rightfully so. After the 8th hour of what was supposed to be a 3-hour job, the client decided to call it quits and paid me even less than the amount I had incorrectly quoted. To be fair, based on the job I did, I didn't even feel comfortable taking that. Embarrassing? Yes. Deflated and tired? Yes. Disappointed? Of course. But I knew throwing myself into that situation would only teach me invaluable lessons moving forward-to become better and to ensure it never happens again. I realized the faster you fail, the quicker you succeed.
This is great conversation!
You all are such a great resource for me, with tons of knowledge. Thank you for the content. The biggest mistake i have made is not setting up a process to clean a specific way and dribing myself crazy going back and forth.
Thanks Sean for commenting! We appreciate you sharing with our community.
Biggest mistake, not walking every room on bid day. I had detailed plan of medical building, and 8 sinks were added and were not on original plan. As a result, I underbid contract. Walk was made during business hours and didn’t want to disturb docs/patients.
School of hard knocks
Watched the premier….those cards would help my newly formed commercial cleaning company(2024). Biggest mistake was not starting it soon enough!
My biggest mistake was locking the doctor’s office door twice after sanitizing it. I was so embarrassed. I corrected this mistake by purchasing door stoppers to remind me to make sure I didn’t lock it again. I believe in the 3 strikes. Thank you so much for this valuable information!!!♥️♥️♥️♥️👍🏼👍🏼💯💯💯
Biggest mistake: not filing taxes because we had only expenses and no revenue. Turns out that you have to always file your taxes, or you will pay a penalty.
Not having systems in place, I'm working on it. Thank you for all the helpful videos.
I was sick with the flu and had to run to the bathroom, but left an upstairs mop sink running. It flooded all of upstairs, and leaked through and collapsed part of the panel roof downstairs and flooded the carpet down there as well. LONG night :((
oof. Been there!
I think it would be super helpful for you to make a video that goes a bit further into the last question addressed in terms of sequence of tasks for 'team of one'
Great video
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner
Your contents are just absolutely amazing. Thx!!
Accidentally locked a door to a room, we were stripping/waxing. Our contact didn't respond, so we drilled out the lock...to save the floor.
Oh wow! That is some commitment to the job right there! lol
Regarding systematizing chemicals and equipment, our chemicals are the same on every location, but some of the equipment is different. We utilize backpack vacuums mostly but some people cannot use the backpack for various reasons. So in some closets you'll see backpacks and sun closets. You'll see uprights. Would You still consider this being a major mistake?
Definitely not a major mistake. There are plenty of upright vacuums that are commercial grade. The main reason we use backpack vacuums (battery operated) is because of their portability and maneuverability. However, if an employee is unable to use one for health reasons, but is comfortable using an upright vacuum, then that is the right choice.
Trusting a franchise operations manager. I was a franchisee.
This was not a Octoclean franchise. I wish you can come to Ohio. Sounds like you have good coaching options that I could old have taken advantage of vs them saying they do and never get back with you at the other franchise I had.
A franchisee makes the best operations manager lol
I wish yall had franchises in Baltimore MD
What’s wrong with zepp?? lol
I bid a client quite low.
You guys are hilarious, I’m also thinking of running my own cleaning service, I know there’s a lot to it .do I have to go to college? Or just take some courses?
Lots of research but you can do it! Scan through our channel and watch our videos, they'll help you get started!
Has Octo Clean worked for realty ppl
And thanks for your time and advice
saying yes to every request to a client while cleaning for them they were hovering over us while cleaning their home) and it ended up taking us an extra 2 hours to clean for no extra money.
Can you rent your equipment when you’re starting out?
Great vid but one tip: use a little less sub(bass) in your videos. The upside is my neigbours know your jingle now!
Biggest mistake was getting residential leads from Angi list😪
The biggest mistake has been going to dept. Stores to purchase all my cleanint supplies. Now, i buy from reputed dealers who offer products that allow me to save time and money
My first account. I hired a helper to take on cleaning that location. No background check our any type of process. He repeatedly showed up shirtless or in a wifebeater. He also ended up harassing one of the female workers at the account. My worst mistake!
Not investing in a coach or mentor sooner.
I’d take beans over walking backwards.
My biggest mistake was walking around with beans in my flip flops when I could have just been walking backwards.
😂😂😂
Biggest mistake I ever made was trying to do it all myself
My biggest mistake was spending a lot of time and money bidding on large government contracts, only to end up with nothing.
My biggest mistake is not hiring cleaners right away.
Greg seems kind of grouchy today…
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner.
Not learning how to do things right from the beginning- like cleaning and business operations. Also over complicating business rather than just focus on growing sales and reinvesting in processes and mentorship sooner