Hi everyone. This has been a painful journey to fixing this keyboard problem. After hours/days of researching and speaking to CS Microsoft support it has been concluded that it is a hardware problem from the bottom connector of the surface to the keyboard. Microsoft suggested me to send it in and replace the part for 250 dollars not including diagnostic fee and labor. You're better off buying a new surface or a bluetooth keyboard. I highly recommend buying a bluetooth keyboard. It does not have to be the one I bought but just make sure it charges not from the surface but from it's own power source. If you are experiencing the same problems I am. Thank you for spending your time reading this. If this has helped you in any way please comment like and all that good stuff it is greatly appreciated.
Hi ! Thanks for the video and the explanation, anyway i have an HP Elite X2 and i have the same problem with the keyboard. Still don’t know what to do !!
Purchasing new stuff is not a solution to the issue, its a cover up. I paid good $ for this, it should work. Went to Microsoft store and they said its a known problem and its a driver issue they cannot solve... this is garbage...
I agree my wife bought this surface and since we got it. It has been a headache and I cant tell you how many times I call CS for this and came out empty handed. It's really frustrating to have them tell me that they cannot replace it for free when it's a known issue.
I have tried everything, install unistall driver, update driver, hard boot, 30 second power button press, 15 second power and volume up press. Update the softwares, sometimes it will work, sometimes it wont. Annoying. Only had the surface 2018 for 13 months. Don't use it often as well..
Hi Carl , I had the same problem and found a forum and try it and it works,I will try to copy the like file try it , you may have do few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
@@ktgage Hay ktgage, I had the same problem and found a forum and try it and it works,I will try to copy the link file try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
Update to everyone here. Still using the same bluetooth keyboard shown in video and it seems to be holding up well. Trackpad is weird at first but I am use to it now. Feels cheap but doesn't bother me anymore.
The comment that this was a hardware and not a software problem was helpful. Given that, what I did was detach the screen from the keyboard and clean the connection surfaces with eyeglass cleaner (didn't have any isopropyl alcohol) on a soft cloth and that solved the problem.
I got the expensive "Italian material" one, but the touchpad didn't respond at times. I had it replaced and still the problem persists. Lesson learned, getting the expensive "official" stuff isn't always the best choice.
not sure if you tried this, but I was having the same issue and it solved my problem. turn off the surface pro. hold the power and volume up button for around 10 seconds. it will load a "bios" screen where you can change your settings. I found a tab that gave me options of what is turned off and on during startup. My keyboard port was turned OFF!! Click to turn it on, then boot it up. Works like a charm now. You are welcome. :)
Hi andrea and everyone else reading this. I was unsuccessful with this solution. I think my particular surface has a hardware problem and not a software as that was identified by Microsoft support and a staff member when I brough it in person. In person and online I was informed my solution is spend 200 dollars to fix the bottom port. Thank you Andrea for your tip. I hope this helps those that are experiencing this problem and that it is only a software issue. Best to luck to everyone.
@@ktgage If that failed,I had the same problem and found a forum and try it and it works,I will try to copy the link file, try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
Thank you for this video. This is a lifesaver. I would rather spend 50 bucks than dealing with this dumb keyboard. I cant wait to drop kick this once I get a new keyboard. Thanks.
i have been experiencing the same issue. mouse works but not keys. i was lucky to test with another keyboard. i rebot, and clean the connector. i two button shut down. nothing work. found out its was windows updates not completed. did all my updates and restarted. did more updates then restarted. after 1 day of troubleshooting. and all updates done. keyboard works perfect.
How do you activate keyboard cuz mine isn't working. I have the K10 tablet by vastking Also On zoom I'm able to hear the other person but they can't hear me even with my headphones in. Even when I turn volume and microphone on. All the permissions are enabled for the app so I'm not sure why that's happening. It's really annoying. I don't know if it's a zoom issue or my tablet but it's a new tablet
I also have a surface pro 4. Keyboard is useless. It rarely works and it is random. I do believe buying a Bluetooth keyboard is the best solution. Microsoft doesn’t even have the solution for their own broken keyboard 😑
Hay try this it worked for me,Posted byu/SuperBartimus 5 months ago Surface Pro 3 Type Cover Not Working - Fix (Feb2019) [PRO3] How to Fix Surface Pro 3 Type Cover not working Preface: I've tried many googled terms to figure out this problem. I've done the 2-button hard-reset. Looked for Type Cover in the UEFI Bios settings (Which for Surface Pro 3 didn't exist). I've tried disabling Bootable Dock I've tried draining the battery I've tried regediting Connected Standby I've tried disabling Sleep and Fast Start. I've tried to uninstalling just the Type Cover drivers (deleting them too). Repeated attempts and none of these worked. So with all that said, here's my method: First, be sure to have a valid internet connection as this method will download drivers from Microsoft. Go to Control Panel\Hardware and Sound\Devices and Printers Open the Properties of "Surface Type Cover" and select the Hardware tab. From this tab, open the properties of each associated device. Uninstall each device, deleting drivers when the option is available. After all items have been uninstalled (The Surface Type Cover Properties Hardware tab will NOT update as you do this), You can close the open windows. Next, Open Device Manager: "Scan for Hardware Changes" Expand the following groups: Firmware & Keyboards. Under Firmware, update all drivers using "Search Automatically for updated driver software" Under Keyboards, you should see several "HID Keyboard Device". There's no quick way to identify which is the Surface Type Cover. I performed driver updates as noted before in Firmware for each Keyboard until the Surface Type Cover was installed. That's it. No reboot was necessary. Keyboard started working right away. Good luck!!!
It not a problem with the keyboard what happens it the Drivers get messed up when you update windows or any other programs,I had the same problem and found a forum and try it and it works,I will try to copy the link file, try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
I had the same problem but just sanding down the contacts on the surface fixed it ( If you attempt this, make sure to use really fine sanding paper (240 at least))
Interesting I never heard of that being a solution. I guess if all else fails you could try it at your own risk. For now I am content with my bluetooth keyboard ✌ maybe if this craps out I'll try that out 😉
Hey I have the same problem going on right now on my surface pro 4 but I am confused what contacts you mean? The circular ones at the bottom? Also, why standing them down?
If keyboard volume up and down as well as FN and keyboard light work this might work Found a fix from the legend Aziz El Hajir 'Hi all Here below the steps to follow to fix the problem with Surface Cover Type after an update ; Settings > Devices > Related Settings (click on Devices & Printers) > Double click on Surface Type Cover > Hardware > Select Wacom Device (to update its driver) > Click on Properties > Change properties > Drivers > Update Driver > Browse my computer for driver software > Let me pick from a list of device drivers on my computer > (Standard) USB Input Device > Next > Ok > Ok and it's done It worked for me, I wish it will be the same for you. If more help needed I can make a video tutorial All the best'
Hey Valebtino thanks for adding. Hopefully that can help someone off they are experiencing software related issues. However my issue is hardware related which requires replacing the bottom port so cheaper fix was to buy a bluetooth keyboard.
Hi after using it for like the past 1 month or so. I would say the keyboard is great but the mousepad thing is okay. Overall I'm very happy and not stressed out about not having the ability to use the keyboard. I would give it 7.5 / 10 it could be better in terms of texture, looks
@@ktgage I'm not buying that exact model... I'm just purchasing a Bluetooth compatible keyboard. So I can no longer be stressed about not having a functional keyboard
Does this auto connect when you hit the power button?? My screen has a crack so I can use touchscreen and am having the same problem with my type cover, but I need something that’ll reconnect
Yes my surface autoconnects to this keyboard. I have been using this keyboard for the past 6 plus months and seems to be holding up. The trackpad is cheap feeling is the only draw back and a little sensitive but I have adapted to it.
Hi there! My surface pro 4 have the same problem..so you men if I buy a new original keyboard it's not gonna Solution my problem? ....... i need yes or yes a Bluetooth keyboard
Don't buy new keyboard try this,I had the same problem and found a forum and try it and it works,I will try to copy the link file, try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
Hello :) I really appreciate your kindness. I wonder one thing is whether the bluetooth keyboard always is pared automatically or not once if it is pared only first time. my type cover is not working also my surface touch screen is not working bcs I dropped this device long time ago but it costs a lot so I didnt fix it and I used this device like a laptop Do u always touch the screen when u turn on device for connecting bluetooth keyboard? or now u can use your keyboard right away without touching the device. I hope I will get your feedback :) Have a good day
First question. The keyboard automatically pairs when you start up computer your surface. Also I am sorry to hear that ☹ yeah getting repairs done on a surface is crazy expensive which is why I found this solution the cheapest way for me to go and just wanted to share my experience.
2nd question about do I always touch the screen when I start it. I do not because it will automatically connect to my surface which is nice so I dont have to type in password then connect. That would be super annoying so glad it auto connects.
Do note I realized you are unable to use the touch screen I feel that may be a challenge for you as you need to first pair the keyboard to your surface by going through the bluetooth settings but you only need to do that once and dont have to worry about that.
I hope this cleared up any questions and hope this helped you! Do note you dont have to buy the keyboard I did there are so many cute keyboard I wished I bought so when this one ever breaks I am going to get a colorful one 😅
Check my other video on my channel where I use a software solution from reddit 👍 Sometimes you need a hardware or software solution to fix your problem 👍 Have a great day ✌
and here i am my SP4, has experieneced flickering problems previously and now the keyboard issue is the thing least to worry about for the 3 yo device, thats y im scared to buy another surface product.
I thought it was issue with the keyboard but when I tried it with another surface pro, the keyboard works. So I think it's an issue with the Surface pro not recognizing it
I mean you aren't wrong for like 3 months I thought it was a software issue until 10 plus failed attempts with youtube/google plus Microsoft CS. I think it can be both 🤔
I only see from pro 3 to 7. Sorry man if you have a bluetooth connection on your surface it should work I just dont know if it would snap in your surface smoothly if that makes sense.
If all fails try this,I had the same problem and found a forum and try it and it works,I will try to copy the link file, try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
I think just looking at other types of bluetooth keyboards will fix the issue we are having so dont have to be the one I bought. I bought this one just because it was black and had an external battery charger to prevent problems.
@@ktgage Got it. I will look up more to see if there is any keyboard that has something unique or features that works for me. Otherwise, I will go with the one you sent me👍
@@ktgage I'm sorry for you! Thanks for the video and the reply! I have the exact same problem but with SP 7 and I still have few months on my warranty.
This was the best solution for me. I tried all the software solutions and they didnt work for me so just sharing my experience. Thank you for watching and commenting!
Sorry I missed your comment. Please check out my video where I try to use a software solution instead of hardware. It looks like a has a decent success rate :) th-cam.com/video/FQARrhVFK4I/w-d-xo.html
I had the same problem and found a forum and try it and it works,I will try to copy the link file try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
@@ramraja7796 @ktgage have you tried this out? I'm about to try it myself once I finish going through the process of factory reimaging and updating to win10 v1903
I have factory reset my surface and am using windows 10 👍 But nothing happened 🙃 Either way still using this Bluetooth keyboard 👍 Hope it works for you man 👍👍👍
ktgage, well uh.... I tried to run tests on it for my pc. Problem is whenever I log in, it gives me choices to login to 86x bit (which is a failure) and the windows 10 (the one I usually use), I have to use arrow keys to go down and select it but I can’t because my keyboard can’t make contact and I end up going to the wrong one.
Hi everyone.
This has been a painful journey to fixing this keyboard problem. After hours/days of researching and speaking to CS Microsoft support it has been concluded that it is a hardware problem from the bottom connector of the surface to the keyboard. Microsoft suggested me to send it in and replace the part for 250 dollars not including diagnostic fee and labor. You're better off buying a new surface or a bluetooth keyboard. I highly recommend buying a bluetooth keyboard. It does not have to be the one I bought but just make sure it charges not from the surface but from it's own power source. If you are experiencing the same problems I am. Thank you for spending your time reading this. If this has helped you in any way please comment like and all that good stuff it is greatly appreciated.
Hi !
Thanks for the video and the explanation, anyway i have an HP Elite X2 and i have the same problem with the keyboard. Still don’t know what to do !!
can you explain why the delete backspace enter shift and right arrow keys arnt working?
Purchasing new stuff is not a solution to the issue, its a cover up. I paid good $ for this, it should work. Went to Microsoft store and they said its a known problem and its a driver issue they cannot solve... this is garbage...
I agree my wife bought this surface and since we got it. It has been a headache and I cant tell you how many times I call CS for this and came out empty handed. It's really frustrating to have them tell me that they cannot replace it for free when it's a known issue.
Agree
I have tried everything, install unistall driver, update driver, hard boot, 30 second power button press, 15 second power and volume up press. Update the softwares, sometimes it will work, sometimes it wont. Annoying. Only had the surface 2018 for 13 months. Don't use it often as well..
Hi Carl , I had the same problem and found a forum and try it and it works,I will try to copy the like file try it , you may have do few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
@@ktgage Hay ktgage, I had the same problem and found a forum and try it and it works,I will try to copy the link file try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
Update to everyone here. Still using the same bluetooth keyboard shown in video and it seems to be holding up well. Trackpad is weird at first but I am use to it now. Feels cheap but doesn't bother me anymore.
Yes it is! The keyboard is rlly gud!
What brand keyboard did you get?
Don't remember its in the description though with link 👍
Well, everyone thinks it's trash
This is not how to fix the existing key board.
it is still a solution though. another solution is to buy a new surface :)
The comment that this was a hardware and not a software problem was helpful. Given that, what I did was detach the screen from the keyboard and clean the connection surfaces with eyeglass cleaner (didn't have any isopropyl alcohol) on a soft cloth and that solved the problem.
Yeah sometimes some dirt can get stuck in the connectors 👍
I didn't even watch the video i just did what you said and it worked tysm
I got the expensive "Italian material" one, but the touchpad didn't respond at times. I had it replaced and still the problem persists. Lesson learned, getting the expensive "official" stuff isn't always the best choice.
not sure if you tried this, but I was having the same issue and it solved my problem.
turn off the surface pro. hold the power and volume up button for around 10 seconds. it will load a "bios" screen where you can change your settings. I found a tab that gave me options of what is turned off and on during startup. My keyboard port was turned OFF!! Click to turn it on, then boot it up. Works like a charm now. You are welcome. :)
Hey andrea I'm going to try this when I get home. Havent heard of this but it's worth a shot.
Hi andrea and everyone else reading this. I was unsuccessful with this solution. I think my particular surface has a hardware problem and not a software as that was identified by Microsoft support and a staff member when I brough it in person. In person and online I was informed my solution is spend 200 dollars to fix the bottom port. Thank you Andrea for your tip. I hope this helps those that are experiencing this problem and that it is only a software issue. Best to luck to everyone.
@@ktgage If that failed,I had the same problem and found a forum and try it and it works,I will try to copy the link file, try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
YOU ABSOLUTE LEGEND!!! I’m going to cry!!! I PRESSED THE POWER BUTTON AND THE VOLUME AND WHEN IT RESTARTED MY KEYBOARD CAME BACK TO LIGHT! 😍
Tried option 2 and fixed Keyboard!!!! Thank you!!!
😎👍
Thank you, this video helped. Cheers.
Thank you for this video. This is a lifesaver. I would rather spend 50 bucks than dealing with this dumb keyboard. I cant wait to drop kick this once I get a new keyboard. Thanks.
Glade I was able to help out!
Hi everyone sorry here is a link to the keyboard I bought. Animuss Keyboard Cover for... www.amazon.com/dp/B07MY6LX84?ref=ppx_pop_mob_ap_share
My type cover keyboard is working again after latest win10 update. Microsoft have fixed what they say they didn't break!
I'll try it later today 👍
Updated still same. Will continue to use my bluetooth keyboard.
i have been experiencing the same issue. mouse works but not keys. i was lucky to test with another keyboard. i rebot, and clean the connector. i two button shut down. nothing work. found out its was windows updates not completed. did all my updates and restarted. did more updates then restarted. after 1 day of troubleshooting. and all updates done. keyboard works perfect.
Good to know😀👍
Thanks so much for this!! Worked perfectly😄
u 3016230 YEET! It does!
How do you activate keyboard cuz mine isn't working. I have the K10 tablet by vastking
Also On zoom I'm able to hear the other person but they can't hear me even with my headphones in. Even when I turn volume and microphone on. All the permissions are enabled for the app so I'm not sure why that's happening. It's really annoying. I don't know if it's a zoom issue or my tablet but it's a new tablet
Does any bluetooth keyboard work with surface or I need to get this particular version?
I also have a surface pro 4. Keyboard is useless. It rarely works and it is random. I do believe buying a Bluetooth keyboard is the best solution. Microsoft doesn’t even have the solution for their own broken keyboard 😑
Gerald Gomez Microsoft sucks
Hay try this it worked for me,Posted byu/SuperBartimus
5 months ago
Surface Pro 3 Type Cover Not Working - Fix (Feb2019)
[PRO3]
How to Fix Surface Pro 3 Type Cover not working
Preface:
I've tried many googled terms to figure out this problem. I've done the 2-button hard-reset. Looked for Type Cover in the UEFI Bios settings (Which for Surface Pro 3 didn't exist).
I've tried disabling Bootable Dock
I've tried draining the battery
I've tried regediting Connected Standby
I've tried disabling Sleep and Fast Start.
I've tried to uninstalling just the Type Cover drivers (deleting them too).
Repeated attempts and none of these worked.
So with all that said, here's my method:
First, be sure to have a valid internet connection as this method will download drivers from Microsoft.
Go to Control Panel\Hardware and Sound\Devices and Printers
Open the Properties of "Surface Type Cover" and select the Hardware tab.
From this tab, open the properties of each associated device. Uninstall each device, deleting drivers when the option is available.
After all items have been uninstalled (The Surface Type Cover Properties Hardware tab will NOT update as you do this), You can close the open windows.
Next, Open Device Manager:
"Scan for Hardware Changes"
Expand the following groups: Firmware & Keyboards.
Under Firmware, update all drivers using "Search Automatically for updated driver software"
Under Keyboards, you should see several "HID Keyboard Device". There's no quick way to identify which is the Surface Type Cover. I performed driver updates as noted before in Firmware for each Keyboard until the Surface Type Cover was installed.
That's it. No reboot was necessary. Keyboard started working right away.
Good luck!!!
It not a problem with the keyboard what happens it the Drivers get messed up when you update windows or any other programs,I had the same problem and found a forum and try it and it works,I will try to copy the link file, try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
Isaac Anaya don’t say that
The Bluetooth keyboard is pretty good it’s just that the trackpad is sooo weird.
I had the same problem but just sanding down the contacts on the surface fixed it
( If you attempt this, make sure to use really fine sanding paper (240 at least))
Interesting I never heard of that being a solution. I guess if all else fails you could try it at your own risk. For now I am content with my bluetooth keyboard ✌ maybe if this craps out I'll try that out 😉
@@ktgage it should really not be too big of a risk since you aren't trying to remove a lot of material, just the thin oxide layer
Hey I have the same problem going on right now on my surface pro 4 but I am confused what contacts you mean? The circular ones at the bottom? Also, why standing them down?
This is not a "fix", it is a replacement
Its still a solution to your problem 🤔
You can this software solution video I made
th-cam.com/video/FQARrhVFK4I/w-d-xo.html
If keyboard volume up and down as well as FN and keyboard light work this might work
Found a fix from the legend Aziz El Hajir
'Hi all
Here below the steps to follow to fix the problem with Surface Cover Type after an update ;
Settings > Devices > Related Settings (click on Devices & Printers) > Double click on Surface Type Cover > Hardware > Select Wacom Device (to update its driver) > Click on Properties > Change properties > Drivers > Update Driver > Browse my computer for driver software > Let me pick from a list of device drivers on my computer > (Standard) USB Input Device > Next > Ok > Ok and it's done
It worked for me, I wish it will be the same for you. If more help needed I can make a video tutorial
All the best'
Hey Valebtino thanks for adding. Hopefully that can help someone off they are experiencing software related issues. However my issue is hardware related which requires replacing the bottom port so cheaper fix was to buy a bluetooth keyboard.
C
I have the same issue right now!! Support gave little or no help. I'm stressed out... today I will buy a third party Bluetooth keyboard
Hi after using it for like the past 1 month or so. I would say the keyboard is great but the mousepad thing is okay. Overall I'm very happy and not stressed out about not having the ability to use the keyboard. I would give it 7.5 / 10 it could be better in terms of texture, looks
@@ktgage I'm not buying that exact model... I'm just purchasing a Bluetooth compatible keyboard. So I can no longer be stressed about not having a functional keyboard
@@teamhalexy2018 sounds good. Good luck to you just thought I'd leave my 2 cents 👍
Just sand the contacts on the surface down
@@itsr4yd946 did that work for you
Does this auto connect when you hit the power button?? My screen has a crack so I can use touchscreen and am having the same problem with my type cover, but I need something that’ll reconnect
Yes my surface autoconnects to this keyboard. I have been using this keyboard for the past 6 plus months and seems to be holding up. The trackpad is cheap feeling is the only draw back and a little sensitive but I have adapted to it.
Hi there! My surface pro 4 have the same problem..so you men if I buy a new original keyboard it's not gonna Solution my problem? ....... i need yes or yes a Bluetooth keyboard
I tried using another keyboard that was brand new but didn't work so bluetooth keyboard was my solution to the fix.
Yes for the bluetooth. Buy a Bluetooth keyboard.
If you buy an original keyboard it will most likely also stop working after awhile.
Hi...could u tell me about this keyboard? is it comfort to type any text?
I would say that the keys on the keyboard are okay because the texture of it feels sort of cheap. But overall it's a good keyboard
I used vacuum cleaner to blow the port and now it works
Thank you so much It works for me, thanks allot.
Thanks for the feedback 😀
this was clearly was misleading, thought you would give help bot tell us to buy a new keyboard
Don't buy new keyboard try this,I had the same problem and found a forum and try it and it works,I will try to copy the link file, try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
Hello :) I really appreciate your kindness. I wonder one thing is whether the bluetooth keyboard always is pared automatically or not once if it is pared only first time.
my type cover is not working also my surface touch screen is not working bcs I dropped this device long time ago but it costs a lot so I didnt fix it and I used this device like a laptop
Do u always touch the screen when u turn on device for connecting bluetooth keyboard?
or now u can use your keyboard right away without touching the device.
I hope I will get your feedback :)
Have a good day
First question. The keyboard automatically pairs when you start up computer your surface. Also I am sorry to hear that ☹ yeah getting repairs done on a surface is crazy expensive which is why I found this solution the cheapest way for me to go and just wanted to share my experience.
2nd question about do I always touch the screen when I start it. I do not because it will automatically connect to my surface which is nice so I dont have to type in password then connect. That would be super annoying so glad it auto connects.
Do note I realized you are unable to use the touch screen I feel that may be a challenge for you as you need to first pair the keyboard to your surface by going through the bluetooth settings but you only need to do that once and dont have to worry about that.
I hope this cleared up any questions and hope this helped you! Do note you dont have to buy the keyboard I did there are so many cute keyboard I wished I bought so when this one ever breaks I am going to get a colorful one 😅
Don't title the video "How to fix surface pro keyboard not working. SOLUTION", If all you are doing is buying a new product.
Check my other video on my channel where I use a software solution from reddit 👍 Sometimes you need a hardware or software solution to fix your problem 👍 Have a great day ✌
Mines got wet it glitches can’t it still work or nah
Mine was not working and i just blew out the ports from both the ketboard and the surface and it started working again.
these guys literly have no idea how to use technology
Lol thanks
I was screaming, "Just press the darn "Add Bluetooth device" button!!" for so long until they figured it out towards the end.
and here i am my SP4, has experieneced flickering problems previously and now the keyboard issue is the thing least to worry about for the 3 yo device, thats y im scared to buy another surface product.
Mine stopped working after the update so i managed to erase the update and it was working till the next update i couldn't get to do the same
I thought it was issue with the keyboard but when I tried it with another surface pro, the keyboard works. So I think it's an issue with the Surface pro not recognizing it
I mean you aren't wrong for like 3 months I thought it was a software issue until 10 plus failed attempts with youtube/google plus Microsoft CS. I think it can be both 🤔
It's their driver problem.
excellent resolution!!
Holly cow. GF needs to chill
Lol
Does it have backlight
It does not have backlight. Sorry for late reply
My keyboard works except the mousepad. Sometimes it works sometimes its doesnt. Sometimes it stutters. Anyone know a fix?
How about certain letters that is not working
Is it suitable for surface pro 2?
I only see from pro 3 to 7. Sorry man if you have a bluetooth connection on your surface it should work I just dont know if it would snap in your surface smoothly if that makes sense.
Thanks for reaching out btw! I hope everything works out!
Microsoft sucks, the best thing is stop buying Microsoft stuff. Thanks God there are other better options.
If all fails try this,I had the same problem and found a forum and try it and it works,I will try to copy the link file, try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
May I ask what is the name of the keyboard and can I have the link for this keyboard?
Animuss Keyboard Cover for... www.amazon.com/dp/B07MY6LX84?ref=ppx_pop_mob_ap_share
Hi Kyle, I just copied the link it is currently 49$ on Amazon. I love it no regrets finally can use my keyboard
@@ktgage thank you so much for the response. I glad that works for you
I think just looking at other types of bluetooth keyboards will fix the issue we are having so dont have to be the one I bought. I bought this one just because it was black and had an external battery charger to prevent problems.
@@ktgage Got it. I will look up more to see if there is any keyboard that has something unique or features that works for me. Otherwise, I will go with the one you sent me👍
When the guys from Microsoft told you that to replace the part is going to cost 250 dollars, was your warranty expired?
They checked my warranty and it was expired 💔
@@ktgage I'm sorry for you! Thanks for the video and the reply! I have the exact same problem but with SP 7 and I still have few months on my warranty.
No problem man! Yeah get that checked before it runs out man 😎👍Hope you have a great day man 😁👍
@@ktgage A woman ;) Thanks :)
I got the keyboard!!!
The exact same key board shown in this video! YUS!!!
I'm glad this video helped you! :D
How to reset it
this is NOT a solution for any human who doesn't have the money 😐
This was the best solution for me. I tried all the software solutions and they didnt work for me so just sharing my experience. Thank you for watching and commenting!
This is not a solution, this is a workaround. Thank you for wasting I and other peoples time. (Update your video title)
This video has helped some people and sometimes it's not just a software problem but a hardware problem 🤷♂️
Hate these Microsoft touch laptops
Same with a passion. 10/10 no issues with my gaming pc 🤷♂️😂
My surface pro 4 keyboard does not work because every time I connect it it does not read it
driver error
It has been more than 6weeks and my keyboard is not working garbage
My family is poor so I can't do that welp I'm never gonna be able to use it
Sorry I missed your comment. Please check out my video where I try to use a software solution instead of hardware. It looks like a has a decent success rate :)
th-cam.com/video/FQARrhVFK4I/w-d-xo.html
Mine, wasn't just plug in properly. hahahah
That's not a solution that's just buying a new keyboard
there's a driver error on the type cover
I had the same problem and found a forum and try it and it works,I will try to copy the link file try it , you may have do it few time it will work, I tried it 3 times before it worked .www.reddit.com/r/Surface/comments/asqh17/surface_pro_3_type_cover_not_working_fix_feb2019/ This the link hope it works for you , It's free as well.
@@ramraja7796 @ktgage have you tried this out? I'm about to try it myself once I finish going through the process of factory reimaging and updating to win10 v1903
I have factory reset my surface and am using windows 10 👍 But nothing happened 🙃 Either way still using this Bluetooth keyboard 👍 Hope it works for you man 👍👍👍
Worst part is when you can’t log in to use the device oof.
How come you cant login? What's preventing you from that?
ktgage, well uh.... I tried to run tests on it for my pc. Problem is whenever I log in, it gives me choices to login to 86x bit (which is a failure) and the windows 10 (the one I usually use), I have to use arrow keys to go down and select it but I can’t because my keyboard can’t make contact and I end up going to the wrong one.
It’s a bit complicated. Otherwise if I didn’t had it, it would still be hard because I would have to type on my passcode. :(
@@GigglyTalon interesting well you can always try to use the on screen keyboard instead as a work around
LoL, is this a comedy .?
The problem is that you cant use it when you don't have wifi
No that is not how bluetooth works. Bluetooth works offline and online
hahaha this is not fix thats a replace!
Touche
How to replace a keyboard
wasting people's time
Feels bad man. Hopefully you get it fixed. I am making a video on some software solutions as well please check them out 👍 Have a nice day! ✌
The keyboard works fine in the bios menu. It doesnt work on win10. Dont be fooled