They replaced the light and the power supply cords under warranty, so free of charge to me. Has worked perfectly since. I will likely purchase from them in the future if I decide I want another pair, based on this experience.
I do leave my light on in storage. I could make a quick video of how I store my loupes if you would like to see. Is that something you are interested in? Thanks for asking!
The cable is probably broke inside near the connector or the light itself. Pretty easy fix at least.
In just 16 months, light starting flickering. Can you tell how is it working now?
They replaced the light and the power supply cords under warranty, so free of charge to me. Has worked perfectly since. I will likely purchase from them in the future if I decide I want another pair, based on this experience.
Do you made any other changes by then..?
No other changes beyond the warranty replacement of the light and power cords. Thanks
Oh thank you so much for quick reply and giving information..as I have to order mine...ur video really helps 🙂
@@BeHappy-qy3fx I'm so glad it helped! Good luck!
Do you leave the light on when you store it? I wish I could find a way to do that but it seems that it’s putting too much pressure on the light.
I do leave my light on in storage. I could make a quick video of how I store my loupes if you would like to see. Is that something you are interested in? Thanks for asking!
@@WoodandHomeAccents Yes please! I just got mines a few days ago and was trying to practice the fastest way of storing them.