Sequence Of Restaurant Service II Steps Of Service In Restaurant

1) Greeting and Seating:
• Guest should be greeted and welcome with recognition, and should be helped with their coats and bags.
• All guests are welcomed at the entrance.
• Guest is greeted warmly.
• Ask guest name to acknowledge them.
• Use guest name at least twice during the conversation.
• Offer choice of seating.
• Table setting are adjusted to the number of guest.
2) Menu Presentation service standards:
• All Beverage menus should be clean and in good condition.
• Menus should be at least 2/3 languages.
• Menus must be presented to guest opened, Present menu in the guest table and open the first page.
• Must have non-alcoholic option in case hotel have the license to serve Liquor at Restaurant.
• Always point to any recommendation or house favorites.
• Inform the guest that you will take their order when ready.
• Maintain eye contact and approach at the appropriate time.
3) Order Taking Service Standards:
• Staff should have a warm smile and polite attitude, Approach guest table within 10 seconds whenever they need to order.
• Always prepare a note pad and a pen.
• Be attentive at the guest table.
• Offer recommendation.
• Always repeat the guest order.
• Inform guest of the expected service time.
• Estimate the serving time.
4) Point of Sale key in Procedure:
• Double check all the keyed in order before sending to kitchen.
• Barman should serve the drinks with the specific POS ticket.
• Key in order into the POS system accordingly.
• If any wrong order key in, look for the assistant manager or above to void it immediately.
• When barman gives the drinks to the waiter it should be with the POS ticket.
5) Order Delivery Service:
• Waiter reviews the order and put on the tray.
• Quality check by every staff.
• Acknowledge the guest 2 steps before approaching the table.
• Offer to pour beverage.
• Leave the table by saying: “Is there anything I can assist you at the moment?”
6) Handling Bills and final settlement:
• Ensure the bill is accurate, Always Double check the bill before presenting it to the guest.
• The bill is presented in a company bill folder and pen, Retire from the table and stay within the vicinity.
• Recover the check and means of payment.
• Thank the guest and process quickly.
• Payment should be done in 4-5 minutes.
7) Guest Departure and Fond Farewell:
• Thank the guest by name and bid farewell to all members of the party.
• Help customers leave their table.
• When assisting the guest, ensure ladies first.
• Always says: “Hope to see you again.”
• The table should be reset immediately.

[@Zaman_yusuf]

Hospitality sirf guest ke liye khubsurt hoty hai staff ke liye nhi guest ke liye 5 star food aur staff food dal chawal sabji😒😒😒😒😒

[@Hoteliergyan]

“Hospitality is simply an opportunity to show love and care” - Julia Sugarbaker

[@mckipalassebaddukadeo6559]

great

[@bilalakhtar9346]

Sir main Years sy As A waiters hu laykin sb kuch practical sy he sikha hai aj apki video dekh kr bht kuch seekh gya hu Thanks A lot Sir

[@hotelmanagementguru4162]

I am glad my videos are helping you people. Thanks for the lovely feedback

[@fakherzaman7024]

Where is repeating the order after taking order

[@AnuradhaSRai]

Tomorrow is my interview wish me a luck guys🤞

[@md.arifkhan3130]

Best of luck dear...
Aaj mera v ek interview tha restaurant Mai as a waiter post mai

[@worldwithsana]

@@md.arifkhan3130 select huwe. Kye

[@filltheform7149]

@@md.arifkhan3130 कैसा जॉब है भाई

[@karimkhan3455]

Kal mara b test hai as a front desk

[@rjshandle]

Dedicated post ,salary would be much higher I think 😢

[@shraddhachhari1438]

Thank you for sir such a great knowledge i will do hotel management in hospitality department after complete 12

[@rijwanans3389]

Thank you for a great knowledge ☺️

[@AJAYSINGHRP]

Thanks for the detailed info

[@Kidcurdi]

Thank you Sir for sharing the knowledge of hospitality management we really appreciate you from Blu family ❤😅

[@tusharsapkale5690]

Thank you so much sir me aj apki teaching ki wajh se 2 month me steword se captain bn gya sir. Thank you so much sir.

[@hotelmanagementguru4162]

Thats good news.
Happy for you. Keep sharing the information

[@omnamashiva3592]

Hello

[@hotelmanagementguru4162]

Yes Mr Sagar how can I help you.

[@basudev6691]

mai 10sal se hotel me job kar rajs hun but mujhe english bolne me broble hota kya aap mukhe help karenge sir

[@ajaysinghthakur7774]

Appke no milege

[@maheswarinayak6662]

Thank you sir ji kal hamara practical ha 😊i am proud of you mara tarafa sa very very Thank you sir, see you next time😊❤❤..🥰🙏🏻🙏🏻🙏🏻🔥

[@hotelmanagementguru4162]

I am glad that meri videos aapko help kar rahi hain.
Keep sharing the knowledge with others ☺️

[@maheswarinayak6662]

@@hotelmanagementguru4162 sir you are god for me🙏🏻🙏🏻🙏🏻😊💜💯50/50 marks aagya, Thank you thank you so much sir❤️😊💯

[@Janutmg]

Thank you sir today my interview very very thanks sir most help full video 😊😊😊😊😊😊😊😊😊😊😊🙏🙏🙏🙏

[@akfftopointto1790]

Thanks, it was useful video

[@shobharawat1940]

Very nice sir Good

[@hotelmanagementguru4162]

Thank you Ms shobha

[@elvisambrose119]

I hope you have an idea of how the hospitality industry is being treated as of today, it really disappointing although we give the best customer service, hospitality has not been given priority whatsoever. You will realise these things later in your career. Air hostess, do you know who an air hostess is and what is her job, meet an air hostess who has really worked for an airline and she will explain what it is to be an airline hostess. New comers to the industry may think it's all glamour, your sadly mistaken, I would rather start my own small business than spoil my entire life time. Best of luck.

[@its_mesiddhartha9107]

Osm video,but Sir in fine dining restaurant serves all beverage like dissitild & fermented .
If yes the beverage service done by sommelier & also bar steward .b/c servic of beverage all knowledge about alcoholic & non alcoholic. It's not possible for restaurant steward .
Pl's kindly give me answer .

[@vivekchaturvedi4056]

Thanks sir🙏🏻 so giving these info. About f and b dept❤️

[@satyakudei9999]

Thank u sir useful info

[@AnkitKumar-th1ee]

Aapki video dekhkar mujhe achcha Laga aap bahut acche se service aapane sikhai isko dekh kar mujhe bhi aise hi karna hoga thank u sar

[@shreeram7404]

Thank you so much for the restaurant😊

[@user-bs7ub6mm9b]

❤ super information sir

[@shuvoahmed6109]

Tnx u sir for ur great Video.

[@masterop3202]

Thank you so much sir for services information😀👍

[@firojsaikh69.]

Sir thank you for great knowledge. But one is missing. Finger bowel. After completing the main course eait . You have asked to guest finger bowel required. Then serve the desert. Then clearance for the cover. You prantance after mint. Then you have for guest asking for Bill please. Then you have to print the bill. & Bill & feedback from put in the table. After completing the payment process. You have wish to the guest thanks for coming....... Outlet. Thank you for visiting again.

[@ST_Subodh_Crazy_Vlogs]

Good idea sir 👍👍👍👍👍

[@arkv6450]

I khow it's to important n noticed . N tq you to 1 by 1 cliarly . Tq you so much🙏

[@her_locallens]

I have restaurant management exam today. Thank you i think i can do well now. This video is so helpful.😊

[@ajitdravid]

Muje job chahiye

[@pkjohal]

APko job mile restaurant Mai Kya?

[@samjhana123sth2]

always thanks sir

[@mohitdubey134]

Guest ko table ke upar baithna hai
Waah guru moj kr di😜🤣☝️

[@creativevlogreaz3527]

🤭😜😄

[@sahil1665]

Hotels, Restaurant's, industries, Petrol Pump, aur Sabhi Private Job ki duty ( Shift ) 6 Hours, honi Chahiye aur Minimum Salary 18000 Rupees 💵 Per Month *Esi + PF Facility bhi mile aur Mahine Mein 8 Holidays di Jaaye*

[@shahidjatt4856]

It's very very osm sir👍🏻👍🏻👍🏻👍🏻Thanks for giving us and explain us f&b service 😘😘

[@hotelmanagementguru4162]

You are most welcome shahid

[@hotelmanagementguru4162]

Kindly send me your resume at [e-mail]

[@GaneshSharma-uz1xt]

Thank sir knowledge ke liye

[@7seasgulfjobs]

Great job Sir

[@emmythakur5782]

You are best teacher

[@hotelmanagementguru4162]

Thanks dear..

[@reaction.on.topa3]

Which course is best for abroad job hotel management or tourism management

[@kamalgiri531]

Thanks sir good information for f/s b service

[@hotelmanagementguru4162]

Always welcome

[@Aaquib468]

Sab Hass Rahe He Sir 😂

[@anilpahal5337]

Nice information sir

[@balaramdhali2618]

Nice explanation ❤

[@ankitkashyap7491]

Good idea sir 👍

[@mohamedrafikanwar2181]

Thanks for this vedio we don't want to go for study in college nice explanation

[@brokegameryt]

Ooo nice sir I like it

[@hotelmanagementguru4162]

Thanks

[@zwrgroup2176]

Thanku sir for share very very helpful tips..

[@cutyrani5999]

Thank you sir

[@saoodahmed3350]

Thank you so much sir

[@Aqibshareef6gmail2626]

Thank you so much sir ❤❤❤

[@somanathdas4546]

Sir... I am a student of cls 10th and my third language is Tourism and Hospitality. Due to lockdown I can't attend our practical cls. Bt in this I understand many things.. thank u so much sir

[@hotelmanagementguru4162]

You are most welcome dear. Keep sharing the knowledge with others also

[@surajbangera953]

Marega🤣🤣 hm liya tho

[@neerajpatil6653]

@@surajbangera953 Toh fir Kya karneka Bhai tu he Bata

[@surajbangera953]

@@neerajpatil6653 acha course dekh

[@sandeepbisht445]

@@surajbangera953 😂😂 itna v such nhi bolna hota bhai 😂😂😂

[@nidheeshbabu759]

U skip the one of the major sequence"Repeat the Order" inorder to avoid wrong orders!

[@jigyasathakur7510]

Nice sir

[@hotelmanagementguru4162]

Thanks dear

[@pramodpramod4272]

Nice video.

[@nandlalkannoujiya6690]

Thank u for knowlage sir

[@travelknowledge2m672]

Very nice training 👍❤️ sir u r the best teacher
Maine aapko add karliya hai aasha hai aap v mujhe add kijiyega 🙏🙏👍❤️
I m new sir 🙏🙏

[@hotelmanagementguru4162]

Thanks for the compliment dear.

[@raojunaid6059]

Nice 👍

[@jumamasaba3095]

Thank you sir for up loading these video l will assessed next week sir for my course in tourism and hospiticity

[@mayasahu4889]

Kai se be aap etan jaldi sir ji mujhe bhi bana hai

[@andrewmara3482]

Jamaniii nmechoooka😂

[@husenattar1897]

Best explain

[@royalherovblog987]

Bahut achha kam kar rahe ho sir

[@hotelmanagementguru4162]

Thankss

[@jaykishanjagannathbujare508]

Excellent sir thank you so much 💟

[@hotelmanagementguru4162]

You are most welcome

[@dnyaneshwarpatil9173]

Nice explanation

[@hilalkhan-yw9cb]

This is waiter responsibility what's he is showing great job sir

[@raikhalings1062]

Thank you for a good knowledge

[@hotelmanagementguru4162]

Thanks for the feedback

[@VijaySingh-br5sq]

Ttii

[@rajrawal2821]

Good job sir wating for new video...

[@hotelmanagementguru4162]

Thank you Mr Kumar for your feedback.

[@surajdhiwar6569]

Good motivat video

[@hotelmanagementguru4162]

Thanks for the compliment

[@royalherovblog987]

Very nice

[@hotelmanagementguru4162]

Thanks..

[@Funnyroster922]

Nice video Sir ji I am shift manager

[@sarwarkhan6380]

Thank you

[@mukeshpant6309]

धन्यवाद सर वीडियो बहुत अच्छा है लेकिन एक बात पूछनी थी फिंगर बाउल कब देगे।

[@rakeshchandigarhia1992]

Vry nice

[@hotelmanagementguru4162]

Thanks..

[@mangeshsavita83]

Sir Ap mujhe ye bataunge kya ki cruet set ko hum agar usko alag alag kr k kya bolte hai plz tell me sir

[@ekramhasan9175]

Good job

[@hotelmanagementguru4162]

Thanks for your feedback

[@MDShahjahan-kg3nj]

Good idea

[@topicoftrustedvideo]

Nice video

[@arqamkareem4967]

Thanks for this knowledge sir you are a great teacher 😊🥰

[@hotelmanagementguru4162]

You are most welcome dear

[@suntalitamang3597]

Nice 👍

[@hotelmanagementguru4162]

Thanks

[@riyask7479]

iam hotel managamet dane okk

[@pkjohal]

@@riyask7479 AP Kya kaam karte hai

[@tahirakram4601]

do u guys supply man power also?

[@mandaldebranjan]

Very nice sir

[@hotelmanagementguru4162]

You are most welcome

[@nishantbanda5088]

You are the real guru

[@gyanurawat6380]

Awesome video keep it up...

[@hotelmanagementguru4162]

Thanks Mr Rawat..

[@YKSK96]

Superb

[@hotelmanagementguru4162]

Thanks 🤗

[@RashidKhan-to9rn]

Nice sir je

[@hotelmanagementguru4162]

Thanks

[@AksharaJain]

Jitna customer Se Achcha behaviour rakhoge utna customer se enth paoge😂😂

[@yambdsunuwar]

Thanks for information. To Waiter

[@sweetmomentscaferestro4574]

Very nice 👍👍👍👍 video sar

[@hotelmanagementguru4162]

Thanks for your lovely feedback

[@mrsureshgp]

Guys just Remember waiter you will automatically comes to know who are you ??

[@laxmipriyasahoo4519]

Tq so much sir ❤

[@sukantasahu5763]

Thank you sir for your video

[@hotelmanagementguru4162]

You are most welcome

[@user-qh9cz1fw7e]

Good jobs🎉

[@tapaskumarshee6115]

Thank you so much 🙏🙏🙏🙏

[@hotelmanagementguru4162]

You are most welcome...

[@deglancehotel4811]

I love u sir ❤️

[@htmsuman6614]

Thank you sir. 👍👍

[@hotelmanagementguru4162]

You are most welcome dear

[@itsozit5356]

Could anyone tell me where this restaurant is locted??
Anyone please....i would be very much grateful

[@shuvoahmed6109]

And sir plz make a CV formate of F&B service ( captain or supervisor)

[@umeshchander9389]

Nice

[@Koushik6369]

before taking order you need to ask food restrictions or alargy please

[@Khantechguru]

Sir desert sweet k liye plate bad m rakhni hai kya ,ya fr desert lo dinner plate me hi dege ,help me

[@chinuvishe9516]

And thank you so much sir

[@hotelmanagementguru4162]

You are most welcome

[@hotelierknowledge7535]

Nycccc

[@hotelmanagementguru4162]

Thanks vishal...

[@DipuKumar-bu7db]

How many types of food service?

[@RakeshKumar-tu6oc]

Good discipline

[@xxxtentacionlegend7536]

Hotel me waiter ko tips achi multi he me bhi Waiter hu goa me marbela resort pe har ek quest 100/- 500/- tip's deta he jo acha he personal experience

[@hotelmanagementguru4162]

Yes dear you are right. In F&B service you get maximum tips

[@rakeshbaghel2788]

Yes dear right mai bhi hu cg mein

[@pramodpramod4272]

My suggestion is show them runing restaurant video which will be helping more than word's they are looking new comers they don't know anything about industry and FNB service is practical compared thorticale , when they leave place they forget everything .