My computer is stuck on 100% on the blue screen but I tried to restart it but the keyboard won’t work and I tried closing the computer but the screen stays on and doesn’t even turn black
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hi my dell g5 goes to the bluescreen everytime i game then restarts my laptop and it turns into normal again then when i play again it goes to the blue screen what seems to be the problem?
I would download a diagnostic tool that displays CPU temperature. You can also usually tell this information in BIOS. Check to see what you’re running at when idle, then boot up a game that tends to cause crashes and watch the temperature; my guess is the heat sink has degraded, and now you’re overheating when you put the CPU under heavy load. Your CPU should be no hotter than 45 degrees Celsius when idle and 60 degrees when the game is running. You can always buy a cooling pad to help with this. If your CPU isn’t heating, next thing I’d do would be to check your RAM. If you’ve got bad memory somewhere, a RAM it could cause problems when the computer is under strain. Also make sure your computer had the correct Memory, CPU and Storage capacity to play your game. You can usually google this information. Let me know how it goes:)
@@EggheadFixers yah i think its overheating it goes up top 80 degrees when im playing. I have already tried undervolting using throttlestop but still it crashes
I have an Alienware 17 R5 and I have been having a very hard time. Just bought Red Dead Redemption 2 on Epic and it freezes every few mins and a critical blue screen of death happens. Help me!! Or should best buy just fix it? (Got it from there) had a problem with Hitman 3 also and I have done a fresh reset.
@@EggheadFixers so far yes it has all past and also yes (hitman 3) had given me tons of issues also. And drivers are all up to date. I really am lost and the biggest problem is that I use to fix things but I had a brain operation then stroke so now it's a toss up.
It passed the diagnostics test. I would hate to do another full reset but I might try it. Not tonight but tomorrow. I'll wait to hear back from you. I have a very good record of doing unnecessary and stupid stuff. Lol
@@wainemiller7293 Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Maam good day i can't access advance option on my dell loptop even i press shift hold and press power botton as you demonstrate can i ask if ther is other way to acces advance option .
@@sunyuofficial9028 Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
My computer does not work I tried to reset everything but it said that there was an error and I tried everything even from the other videos but it is still blue screen :(
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@MohitSharma-im7dr This is an error code for a RAM problem. Here is a video that shows you how to figure out which RAM stick is dead: th-cam.com/video/wY335MRKc3U/w-d-xo.html It says black screen fix because bad RAM often times cause display issues.
This does not work for me, I have tried everything including reinstalling a fresh copy of Windows. It works for few days but after the automatic Windows updates (which are impossible to stop) are installed again the stupid Blue Screen problem. I am very disappointed in Dell and Microsoft because it seems the driver compatibility issue has not been resolved. I paid more than 25 hundred dollars for my Dell XPS and I thought I was buying one of the best laptops in the market, how foolish I was. I will never get another Dell laptop, never again.
That is extremely disappointing. You would think for that much money they would have fixed that bug. Is it still under warranty? Can you call it into Dell?
@@EggheadFixers Yeah, that's what I thought... Dell support support is the worst, they only thing they say is to update drivers, download this, install that and at the end nothings solves the problem even them don't know what the real issue is. I am not alone in this one, there are many people out there with the same problem. I thought about selling it but tbh I don't want anyone else to go through the same (if that make sense).
You may need to click on a Window to expand the results. Like you can oftentimes click on a box that says "Advanced" or something like that to see the results.
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
I have a dell 5000 Inspiron laptop all I do is read on my laptop and watch movies on other applications but this is the first time it’s doing this and it’s been like this for a couple days I wiped everything off of it and it’s still doing it what should I do??
@@phil9156 Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers Hold on. So i need help to buy a hardrive. Will any 2.5 inch hard drive work for my laptop. It's SATA, so I'm guessing i need to get a SATA hardrive?
@@EggheadFixers i reset everything and i waited 3 hours and now its shows "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows. click "OK" to restart the computer. and then restart the installation , ok then i clicked to OK and it was restarting and it shows same , i cant do anything i only can press on OK but its same , so please help if you can , waiting your answer , and thank you
@@ooooohhhhhheeeeeeey9881 Sorry for some reason this comment go stuck in the spam filter. I had something like this happen recently. We were thinking about making a video on it. Try this: start the computer. When the window that says The computer restarted "Windows encountered an unexpected error..." press Shift and F10 at the same time. A black window called command prompt will open up. In this windows type in "regedit" and press enter. a new kind of windows will open called Registry Editor. Navigate to the HKEY_LOCAL_MACHINE folder and expand it. Then expand the System Folder. Next expand the Setup folder. Next expand the Status folder. Then click on to open the ChildCompletion folder. Double click the setup.exe in the right pane. Change the value data from 1 to 3 and click ok to save changes. It should work correctly after you restart it.
Egghead fixers .. You are brilliant with all this help & advice you are giving us all here .. Thank you so much .. I've passed the hardware test BUT now tryin software bit I've tried and i can't get into recovery manager it just keeps going back to the blue screen again ... So would you say my windows 10 OS is corrupt ? And will I need to lose all my stuff on my laptop & follow your video on reinstalling windows 10 OS on bootable USB ? I'm just wondering what to do next any info would be greatly appreciated. Thank you Kind regards :) PS Will I have to wipe windows 10 OS of my laptop before I install the new windows 10 & if so how do I do that ? Sorry for so much questions. Thanks
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Yes if you reinstall the operating system then you will lose all your stuff. You could pull you stuff off the hard drive ahead of time if you hook it up to an external hard drive bay. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers Thank you so much for getting back to me and & The advice .. Love it :) Will try all this & Will let you know how I get on ... Thank you again 🙂
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers Hi. I had to remove my hard disk to recover on another pc. It was really hard and technical as the hard drive was Bitlocked. However i succeed :)
when I finish the test I turn off my laptop and I press the power button and hold shift then when the dell word comes out I hold the power button and the laptop turns off then I turn it on and hold shift. And when dell comes out I let go of shift and I wait a long time and yes ... keep it bluescreen. btw i am using dell vostro 3405 ryzen laptop:)
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@gideonomoaka2620 Sorry to hear that:( You will need to replace the hard drive and reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html Let me know if you have any questions
But how can i reset bro... I don't the process how to reset.... I have too much data in my laptop and all that is so important for me... PLZ tell me bro...
I really need documents on my hard drive so I would like to salvage that if at all possible before completely resetting the PC, is there a way to do that?
I don't know... Its Blue screen me and It restarts stop code critical process died its restarting its self and i can do what you can do but i need to type in my laptop password and It doesnt work pls help
@@EggheadFixers IT says that IT cannot Fix IT and i try to do some things but it says i need my password but when i type im IT its not working i tried reinstalling or Fix Windows with Windows i installer
Hello having blue sceeen error in my dell inspiron 15-3567 laptop. During diagnostics I got error. Please check and help me. How can I share the errror message to you
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
It could be a bad battery. A bad battery can cause all sorts of strange problems because it can put strain on different components in your computer. I would suggest uninstalling the battery then drain all the power out of the system by holding down the power button for a minute while the computer is unplugged. After one minute try starting it up without the battery installed. If the bluescreen error goes away then you know it was the battery.
You may need to try a fresh install of Windows. Did all your hardware pass the diagnostic? Here is a video on how to reinstall the operating system: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the portion of the video on how to replace the hard drive.
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Mine has password. I typed it correctly but it says incorrect. The passwords seemed to be in italic too automatically i dont know why. I cant reset my PC because i need to enter the password.
Is a password on the hard drive or BIOS? If its a a hard drive password then you can wipe it and reinstall the operating system. You won't need the password to do that. Here is a video on installing Windows: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the portion f the video on replacing a hard drive.
Hi wanbatt here and I've been at this a long time watching all the video to help and thanks for inviting me for more help by leaving a comment cause I'm a 57 self taught inmost all I do and computers has taken me the longest and I need someone who can teach as well as knowing their subject and you're the first video on blue screen of death that gives me the thought that l can learn how to fix my PC, I've got an Acer monitor and an old dell tower with an wireless stick for internet access and windows 10 in my computer, or on my PC I don't know the terms or names of much concerning electronic so plse help me , or how do I get in touch after watching this video again thank you for even a reply
Good day I have dell I was connect to the WiFi internet I try to removed the baterie when put the batterie back now the laptop showing me the blue light I try to follow your video to solve my laptop blue light but not working The bleu light still there what can be the problems?
@@emiliokiyeya346 That error appears if you are running the systems diagnostics and the test prompts you to press any key...and you do not causing the Graphics test to time out. Did you run diagnostics and not press a key? Restart the system and at the Dell splash screen start tapping F12. Select full system diagnostics and this time be sure to press a key when prompted.
Thank you so much for your time When I run a full diagnostic and finished diagnosis. After full diagnostic saying Pre- boot system Assement complete. No diagnostic utility partition identified. Please select OK to reboot your system. Diagnostic saying that. So when I press OK the machine restart And taking me back to the bleu screen I don't know what to do again Stress I'm not working anymore on my laptop stress to much Please help me to
Could be a hardware or software issue. You can use this video to troubleshoot which one it is. The steps in this video will help with any sort of blue screen error. What happens when you run the diagnostic? Does all your hardware pass?
@@jeanalvinbadato5303 Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system: th-cam.com/video/TElCJDbKdKk/w-d-xo.html Let me know how it goes:)
@@nizombanks2296 Here is the link to HP version of this video: th-cam.com/video/5j9z2OSdGL8/w-d-xo.html The directions are a little different. Let me know how running the diagnostic goes:)
@@pedrojrburias3555 Not the reset portion of the video. I'm talking about the beginning of the video where it shows you how to test your hardware. What were the results of that?
@@EggheadFixers i mean i try to do the short cut button that you've shown in this video. Like, you press the power button and press and hold shift key and press power button again.
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
If your hard drive failed the diagnostic then you will need to replace it. Here is a video on how to replace your hard drive and install an operating system: th-cam.com/video/TElCJDbKdKk/w-d-xo.html Let me know how it goes:)
@@mysight7 Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hello. My laptop goes blue screen even i try 10 times. My diagnostics say all are ok and turns green. Please help......🙏🙏 My software step is not working. With your process is unable to get recovery manager.
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
This is a similar kind of blue screen error to the one in the video. So you can follow the steps in this video to repair it. What happens when you run the diagnostic?
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@prachisaini3241 Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
hi plss. help me my Dell PC when i open it and done typing my password on my laptop it shows a blue light " your pc is running into a problem and need to restart." i think the problem of this is i upgrade my windows 10 that could be the result to corrupt my PC? I try the 6 advanced option to my PC but it doesn't work. do you think to solve this problem is to reset everything to my PC? or there are other option?.. thank you so much for your quick response i learned a lot about your videos.
Yes it seems there was a problem with your upgrade. I would try to reset if that doesn't work you can also do a fresh install of Windows 10. Here is a video on that install in case you need it: th-cam.com/video/TElCJDbKdKk/w-d-xo.html Let me know how it goes:)
Hi! My DELL laptop is corrupt again😣 It shows "your Pc couldn't start properly after multiple tries the operating system on your pc failed to start so it needs to be repaired error code: 0xc0000001. You'll need to use recovery tools. If you don't have any installation media (like a disc or Usb) contact your pc administrator or Pc /device manufacturer. Plss help me I dont know how to solve this. Thank you ver much for your quick response . I owe you🙂
It suddenly corrupt my dell pc after i open my pc it shows the blue screen " your pc ran into a problem and need ti restart we re just collecting some error info and then you can restart. And after i off my pc 3 times it shows the blue screen recovery error code 0xc0000001.
Hello, where can i message you? It’s kinda hard to explain my laptop’s problem. It says recovery and there’s Hard drive-Not installed. I can send u the pic huhu. I’ll have online classes on August and I can’t lose my laptop. Please help me huhu
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hello 👋 I solved my blue screen problem yesterday and I was really happy, but today when I turned it on I have the blue screen again!! Does anyone of you have the same problem?? Or is it just me? And if you know how to solve the problem please tell me.
Here are the videos on installing Windows. If you don't need to replace your hard drive then skip to the part of the video on installing Windows How To Replace a Hard Drive and Install Windows 10 On Your Dell th-cam.com/video/TElCJDbKdKk/w-d-xo.html How To Replace a Hard Drive and Install Windows 11 On Your Dell th-cam.com/video/gEJMGeKg76s/w-d-xo.html
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hi, my Dell G3 laptop crashed and there was blue screen that appeared while I was transferring files to a usb drive. I pressed the power button right away without waiting for it to restart on its own. Then after restating, the drive D which where I store my files is not showing anymore and on the bios, it shows none or not being detected something like that. What should I do? Was it corrupted because I turned the laptop off manually? I ran the diagnostic (by pressing F12) and there was an error in HDD. Thanks in advance.
Sorry to hear that:( If your hard drive failed the diagnostic then it probably was already failing and decided to die rest of the way when you force shut down. Here is a video on how to replace you hard drive: th-cam.com/video/TElCJDbKdKk/w-d-xo.html Let me know if you have any more questions:)
Ive had a blue screen that came up a few years ago i didnt want to lose my photos so i put my laptop away and I started to use tablets as you can see its been about 5 years well i took my laptop out now like new! Its a Dell but the blue screen is a problem still im trying these to see if i can save my photos my granmother and many family members passes away and i have a few of their only photos so i want to try hard to recover my photos its all i want but idk how it keeps truning off! Somehow now its staying on for the F2 and F12 steps i want to try this on in thia video after the 3 hours of system assessment and hopefully i can save these photos and do a system restore. Ive already lost once all my photos and i cried alot learned that truly our memories matter more but man! Its hard to lose photos. My family there is Alzheimer's so photos bring back memories for them. This laptop is saying it doesn't have a hard drive lol.. than it gets me into lock screen after hours of truning on and off. So lets see how the assessment gose.
My xps 13 9360 - 2018..diagnostic pass..reinstall windos..done.. Still bsod. Even my 7 yr old .. sony still good. Time switch to stable brand like fruity one. Bye dell.
@@EggheadFixers No I had a dell inspiron 5570, it ran the CPU at desktop 57% after a dell update. Absolute garbage laptop. I tore it apart with my bare hands after 4 resets from dell. I bought an HP laptop it works. I know this was a violent act, but I enjoyed it. ;)
@@LeezySadity If all the hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually, this problem is caused by a problem with the operating system. Here is a video on how to do that: th-cam.com/video/TElCJDbKdKk/w-d-xo.html You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
it's 2020, and the fix for windows problems is still a nuclear re-install. This is bananas.
Ya sorry🤷♂️
2023 here same error on new Dells
To Thre: Nuke it.
My computer is stuck on 100% on the blue screen but I tried to restart it but the keyboard won’t work and I tried closing the computer but the screen stays on and doesn’t even turn black
That's a pain in the butt:/ What happens when you run the diagnostic? Does everything pass?
IT freazed you can take 🔋 out
My laptop doesn't respond to the shift+power bottom option even though I've been able to access the diagnostics option.
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Mines doing the same thing but I have a dell optiplex 790 desktop will this method work?
Integrity test discrepancy on the memory test
I just got this thing to lol
@@250mrcool If your memory is not passing the diagnostic then you may need to replace some or all of your RAM
My laptop is working fine but in diagnostics test , hardware test is unsuccessful, should i replace it?
If your hard drive failed the diagnostic then yes unfortunately you will need to replace it.
I've done everything until 1:24 I cant seem to access the recovery stage. Help
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hi my dell g5 goes to the bluescreen everytime i game then restarts my laptop and it turns into normal again then when i play again it goes to the blue screen what seems to be the problem?
I would download a diagnostic tool that displays CPU temperature. You can also usually tell this information in BIOS. Check to see what you’re running at when idle, then boot up a game that tends to cause crashes and watch the temperature; my guess is the heat sink has degraded, and now you’re overheating when you put the CPU under heavy load. Your CPU should be no hotter than 45 degrees Celsius when idle and 60 degrees when the game is running.
You can always buy a cooling pad to help with this.
If your CPU isn’t heating, next thing I’d do would be to check your RAM. If you’ve got bad memory somewhere, a RAM it could cause problems when the computer is under strain.
Also make sure your computer had the correct Memory, CPU and Storage capacity to play your game. You can usually google this information.
Let me know how it goes:)
Thank youuu
@@EggheadFixers yah i think its overheating it goes up top 80 degrees when im playing. I have already tried undervolting using throttlestop but still it crashes
@@EggheadFixers im now ordering a new thermal paste hope it will be enough
@@janbenchavez942 No prob👍 Ya thermal paste does dry out and need to replaced sometimes. Also when you run the diagnostic does your fan pass?
I have an Alienware 17 R5 and I have been having a very hard time. Just bought Red Dead Redemption 2 on Epic and it freezes every few mins and a critical blue screen of death happens. Help me!! Or should best buy just fix it? (Got it from there) had a problem with Hitman 3 also and I have done a fresh reset.
Does all the hardware pass the diagnostic? Have you tried reinstalling the operating system?
@@EggheadFixers so far yes it has all past and also yes (hitman 3) had given me tons of issues also. And drivers are all up to date. I really am lost and the biggest problem is that I use to fix things but I had a brain operation then stroke so now it's a toss up.
It passed the diagnostics test. I would hate to do another full reset but I might try it. Not tonight but tomorrow. I'll wait to hear back from you. I have a very good record of doing unnecessary and stupid stuff. Lol
@@wainemiller7293 Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
I pressed f12 but it didn't show the same thing on your laptop
What did it bring you to? Did it say anything like test or diagnostic on that page?
Maam good day i can't access advance option on my dell loptop even i press shift hold and press power botton as you demonstrate can i ask if ther is other way to acces advance option .
I sub you maam please help me my loptop is dell inspiron 15-3573
@@sunyuofficial9028 Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers where can i buy bootable flashdrive maam
@@sunyuofficial9028 You can make you own or you can buy one on eBay. Here is a video on how to make your own:
th-cam.com/video/k7yf0BrU-z0/w-d-xo.html
While I'm doing diagnostics expect hard drive all functions are passed why this happen please help
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers thanks for reply
@@LalitKumar-ow6db no prob
My computer does not work I tried to reset everything but it said that there was an error and I tried everything even from the other videos but it is still blue screen :(
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Thanks for the video, I was able to diagnose my hardware/hard drive failure.
You're welcome:) Glad we could help!
@@EggheadFixers hlo mera laptop fix krskte ho pls rply
@@MohitSharma-im7dr This is an error code for a RAM problem. Here is a video that shows you how to figure out which RAM stick is dead:
th-cam.com/video/wY335MRKc3U/w-d-xo.html
It says black screen fix because bad RAM often times cause display issues.
@@MohitSharma-im7dr Yes I would also try to reset the computer.
Does this work with a real pc and not a laptop?
Yes it does. Let us know if you have any questions along the way.
This does not work for me, I have tried everything including reinstalling a fresh copy of Windows. It works for few days but after the automatic Windows updates (which are impossible to stop) are installed again the stupid Blue Screen problem. I am very disappointed in Dell and Microsoft because it seems the driver compatibility issue has not been resolved. I paid more than 25 hundred dollars for my Dell XPS and I thought I was buying one of the best laptops in the market, how foolish I was. I will never get another Dell laptop, never again.
That is extremely disappointing. You would think for that much money they would have fixed that bug. Is it still under warranty? Can you call it into Dell?
@@EggheadFixers Yeah, that's what I thought... Dell support support is the worst, they only thing they say is to update drivers, download this, install that and at the end nothings solves the problem even them don't know what the real issue is. I am not alone in this one, there are many people out there with the same problem. I thought about selling it but tbh I don't want anyone else to go through the same (if that make sense).
@@javierramallo603 Ugh yes that's super annoying. It takes forever to get them to let you send it in so they can fix it. They don't make it easy lol.
Thanks for the help❤
You're welcome!!
Testing completed one or more errors detected .but it aint showing wgat errors
You may need to click on a Window to expand the results. Like you can oftentimes click on a box that says "Advanced" or something like that to see the results.
What if when I hold down the shift it keeps turning on and off
😊
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
When I did the component test it made loud noises like beeps
It does that sometimes. What were the results?
@@EggheadFixers still stuck in a loop
@@forty_seven4747 What were the results of the test? Did all your hardware pass?
@@EggheadFixers no
@@forty_seven4747 What part failed the diagnostic? Your hard drive?
I can not get the “ please wait” to show up holding shift and turning off and back on
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
I have a dell 5000 Inspiron laptop all I do is read on my laptop and watch movies on other applications but this is the first time it’s doing this and it’s been like this for a couple days I wiped everything off of it and it’s still doing it what should I do??
And it gets really hot whenever I start it or anything
@@phil9156 What happened when you run the diagnostic? Does everything pass?
@@EggheadFixers Yes everything passes
Also it says this but I don’t know what it means
File: \Windows\system32\winload.exe
Error code: 0xc000000f
@@phil9156 Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Mine isn't working help me when I press the Shift and power key,it goes off
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
whether when the test is over it will ring
Yes it makes a loud noise at the end of the test👍😃
My dell g5 keeps crashing and over heating what do I do
Sorry to hear that:/ We have a video on what to do when your computer it overheating. Here it is: th-cam.com/video/X1ck9SNQG4k/w-d-xo.html
It made me reset my computer how to I get my files back
@@Old_MasterMC If you did a factory reset then you can not get your files back.
Soo... if a loud beeping sound and an error thingy appears on the screen for my Hardrive.
"Short self test failed", I need to replace it?
Yes unfortunately you do
@@EggheadFixers oh well
@@EggheadFixers thx for the response
@@EggheadFixers Hold on. So i need help to buy a hardrive. Will any 2.5 inch hard drive work for my laptop. It's SATA, so I'm guessing i need to get a SATA hardrive?
@@Lost1_ne It varies by model. What model of Dell do you have?
but its same , i tried everything and still , will you please at least say why ?! , waiting your answer , and thank you
Sorry to hear that:( What happened when you ran the diagnostic? Did everything pass?
@@EggheadFixers i reset everything and i waited 3 hours and now its shows "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows. click "OK" to restart the computer. and then restart the installation , ok then i clicked to OK and it was restarting and it shows same , i cant do anything i only can press on OK but its same , so please help if you can , waiting your answer , and thank you
@@ooooohhhhhheeeeeeey9881 Sorry for some reason this comment go stuck in the spam filter. I had something like this happen recently. We were thinking about making a video on it. Try this:
start the computer. When the window that says The computer restarted "Windows encountered an unexpected error..." press Shift and F10 at the same time. A black window called command prompt will open up. In this windows type in "regedit" and press enter. a new kind of windows will open called Registry Editor. Navigate to the HKEY_LOCAL_MACHINE folder and expand it. Then expand the System Folder. Next expand the Setup folder. Next expand the Status folder. Then click on to open the ChildCompletion folder. Double click the setup.exe in the right pane. Change the value data from 1 to 3 and click ok to save changes. It should work correctly after you restart it.
@@EggheadFixers i will do what you said but will you make it a video (if you can and if you want) and thank you
@@ooooohhhhhheeeeeeey9881 We are planning on making a video.
Egghead fixers .. You are brilliant with all this help & advice you are giving us all here .. Thank you so much .. I've passed the hardware test BUT now tryin software bit I've tried and i can't get into recovery manager it just keeps going back to the blue screen again ... So would you say my windows 10 OS is corrupt ? And will I need to lose all my stuff on my laptop & follow your video on reinstalling windows 10 OS on bootable USB ? I'm just wondering what to do next any info would be greatly appreciated.
Thank you
Kind regards :) PS Will I have to wipe windows 10 OS of my laptop before I install the new windows 10 & if so how do I do that ? Sorry for so much questions. Thanks
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Yes if you reinstall the operating system then you will lose all your stuff. You could pull you stuff off the hard drive ahead of time if you hook it up to an external hard drive bay. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers Thank you so much for getting back to me and & The advice .. Love it :) Will try all this & Will let you know how I get on ... Thank you again 🙂
@@jessebubslebo5231 You' re welcome😃
Hi - Im not getting the Windows Recovery at 1:10 of yr video - what to do ?
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
@@EggheadFixers thanks for your reply. I will try ;)
@@EggheadFixers Hi. I had to remove my hard disk to recover on another pc. It was really hard and technical as the hard drive was Bitlocked. However i succeed :)
My laptop dell has a blue error screen i cannot see it understandly please help me for o.c
What happens when you run the diagnostic? Does all your hardware pass?
when I finish the test I turn off my laptop and I press the power button and hold shift then when the dell word comes out I hold the power button and the laptop turns off then I turn it on and hold shift. And when dell comes out I let go of shift and I wait a long time and yes ... keep it bluescreen.
btw i am using dell vostro 3405 ryzen laptop:)
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
I tried the first option. Only the hardware component did not check, what do I do
Sorry to hear that:( Which part of computer did not pass the diagnostic?
@@EggheadFixers the hardware
@@gideonomoaka2620 The Hard Drive or the RAM didn't pass? or both?
@@EggheadFixers sorry I meant the hard drive
@@gideonomoaka2620 Sorry to hear that:( You will need to replace the hard drive and reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
Let me know if you have any questions
Is it necessary to format the drive 😞😞
You could try resetting and keeping your files if that is what you are concerned with. Sometimes that will work without loosing your files.
But how can i reset bro... I don't the process how to reset.... I have too much data in my laptop and all that is so important for me... PLZ tell me bro...
@@DJ_sunnY1 it shows you how to do it at the end of this video. If you want to keep your files then chose the keep your files options.
I can't do anything it is stuck on the blue screen, what do i do?
Are you able to access BIOS or the diagnostic?
@@EggheadFixers i was able to turn it off and turn it back on and then follow the video LOL thank you 👍
@@rollin9630 You're welcome!
I really need documents on my hard drive so I would like to salvage that if at all possible before completely resetting the PC, is there a way to do that?
You could hook the hard drive up to an external hard drive bay and get your files off it that way.
@@EggheadFixers thank you so much for the response. 🙂
@@kokikodevereaux4932 no prob 👍😃
if I kept the files is that okay? or should i delete everything?
You can try the keep files option but it does not work as well...So if it doesn't work then you should try the delete everything option afterwards.
@@EggheadFixers Okay thank u :)
@@rrRAYYx You're welcome:)
I don't know... Its Blue screen me and It restarts stop code critical process died its restarting its self and i can do what you can do but i need to type in my laptop password and It doesnt work pls help
What happens when you run the diagnostic? Does everything pass?
@@EggheadFixers IT says that IT cannot Fix IT and i try to do some things but it says i need my password but when i type im IT its not working i tried reinstalling or Fix Windows with Windows i installer
And its not working do yea... CMd isn't even working.
@@anselligg870 Do you have a BIOS password that is preventing you from accessing the diagnostic?
Hello having blue sceeen error in my dell inspiron 15-3567 laptop. During diagnostics I got error. Please check and help me. How can I share the errror message to you
What code do it give you?
Can't open last step
Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
And nothing is popping when I press f12
Can you try it with an external keyboard? Also are hitting f12 the second it turns on?
Could a faulty battery be the issue?
It could be a bad battery. A bad battery can cause all sorts of strange problems because it can put strain on different components in your computer. I would suggest uninstalling the battery then drain all the power out of the system by holding down the power button for a minute while the computer is unplugged. After one minute try starting it up without the battery installed. If the bluescreen error goes away then you know it was the battery.
I still get the blue screen after resetting my PC and now I don’t get to see advanced options
You may need to try a fresh install of Windows. Did all your hardware pass the diagnostic?
Here is a video on how to reinstall the operating system:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the portion of the video on how to replace the hard drive.
Thank you so much this helped helped so much ❤❤
Glad we could help:)
I tried reseting but it says reset failed
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Mine has password. I typed it correctly but it says incorrect. The passwords seemed to be in italic too automatically i dont know why. I cant reset my PC because i need to enter the password.
Is a password on the hard drive or BIOS? If its a a hard drive password then you can wipe it and reinstall the operating system. You won't need the password to do that. Here is a video on installing Windows:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the portion f the video on replacing a hard drive.
Hi wanbatt here and I've been at this a long time watching all the video to help and thanks for inviting me for more help by leaving a comment cause I'm a 57 self taught inmost all I do and computers has taken me the longest and I need someone who can teach as well as knowing their subject and you're the first video on blue screen of death that gives me the thought that l can learn how to fix my PC, I've got an Acer monitor and an old dell tower with an wireless stick for internet access and windows 10 in my computer, or on my PC I don't know the terms or names of much concerning electronic so plse help me , or how do I get in touch after watching this video again thank you for even a reply
Hi!! Happy to help:) What happens when you run the diagnostic? Did everything pass?
Hey!my laptop is stuck at 100%
my keyboard does not work and I can't turn it off.
Please help me :(
You may have to force shut down by unplugging it and taking out the battery.
Hp pls
Here is the HP version:
th-cam.com/video/5j9z2OSdGL8/w-d-xo.html
@@EggheadFixers i fixed it
@@EggheadFixers thanks for help tho, k did same tutorial as this and did my self , om 10 and i was fixing my mom's laptop
@@ItzMeGamer0192 Awesome!!
mine is stuck on 31% after i clicked on diagnostics.. help what should i do? :(
Is it stuck testing a specific piece of hardware? Like your hard drive or your RAM? That can be sign of a problem with one of them.
Good day I have dell
I was connect to the WiFi internet
I try to removed the baterie when put the batterie back now the laptop showing me the blue light
I try to follow your video to solve my laptop blue light but not working
The bleu light still there what can be the problems?
There is a couple different reason for this error. The diagnostic will give us a clue as to which one it is. What happens when you run the diagnostic?
The diagnostic saying code 0333
Msg error code 200_0333
Code 0333 what can be the issues?
Please help me to solve my dell
@@emiliokiyeya346 That error appears if you are running the systems diagnostics and the test prompts you to press any key...and you do not causing the Graphics test to time out. Did you run diagnostics and not press a key? Restart the system and at the Dell splash screen start tapping F12. Select full system diagnostics and this time be sure to press a key when prompted.
Thank you so much for your time
When I run a full diagnostic and finished diagnosis. After full diagnostic saying
Pre- boot system Assement complete. No diagnostic utility partition identified. Please select OK to reboot your system.
Diagnostic saying that.
So when I press OK the machine restart
And taking me back to the bleu screen
I don't know what to do again
Stress I'm not working anymore on my laptop stress to much
Please help me
to
Mam my laptop just says "Please wait" with a blue screen. What do you think the problem is?
Could be a hardware or software issue. You can use this video to troubleshoot which one it is. The steps in this video will help with any sort of blue screen error. What happens when you run the diagnostic? Does all your hardware pass?
@@EggheadFixers it says error code 2000-0416. Hard drive 0- self test log contains previous error.
@@jeanalvinbadato5303 Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
Let me know how it goes:)
well done, great content, it helps me alot
Awesome!! Happy it helped:)
Egghead Fixers heh I got a hp laptop can you help me to fix it please man I’m doing everything it’s not working
@@nizombanks2296 What happens when you run the diagnostic? Or try to reset it?
Egghead Fixers it’s says couldn’t restart your pc
@@nizombanks2296 Here is the link to HP version of this video:
th-cam.com/video/5j9z2OSdGL8/w-d-xo.html
The directions are a little different. Let me know how running the diagnostic goes:)
Pray for me - pc blue screen of death occurred with srxttrail critical process died - resetting now - if this doesn’t work it’s over
Ugh sorry to hear that:/ What happens when you run the diagnostic? Did everything pass?
Egghead Fixers I’m not sure - when it said diagnosing it said it can’t find the problem. I know for certain it said critical process died
Egghead Fixers it’s on 76 percent now saying applying image - I’m praying it works :/
Egghead Fixers I THINK IT WORKED - DELL SUPPORT ASSIST OS RECOVERY
@@tradie7723 Awesome!! Happy it all worked out:)
Please help. How to fix blue screen of death . 0xc000021a.
Were you installing Windows when you got this error? Also have you run the diagnostic as shown in this video? If so did everything pass?
I tried the steps to diagnose but it doesn't show the automatic repair or recovery.
@@pedrojrburias3555 Not the reset portion of the video. I'm talking about the beginning of the video where it shows you how to test your hardware. What were the results of that?
@@EggheadFixers i mean i try to do the short cut button that you've shown in this video. Like, you press the power button and press and hold shift key and press power button again.
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
My Dell computer is not access
Are you saying it has a password? Or you can not get into one of the options?
Mam hard drive problem is detected what to do
If your hard drive failed the diagnostic then you will need to replace it. Here is a video on how to replace your hard drive and install an operating system:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
Let me know how it goes:)
THANK YOU....THANK YOU....I ABSOLUTELY APPRECIATE YOU
Glad we could help!!!
But my pc inst even shutting down
Is it stuck in a startup loop?
I'm unable to reset pc
If you can not reset the operating system then reinstalling the operating system is another option.
Thanks..but I'm not getting that option either
@@mysight7 Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case, the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hello. My laptop goes blue screen even i try 10 times. My diagnostics say all are ok and turns green. Please help......🙏🙏
My software step is not working.
With your process is unable to get recovery manager.
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
I didnt have a problem until after an update. 1909 i believe freking sucks
Sorry to hear that:/ Ya a lot of people have this problem after an update.
Egghead Fixers same
@@Sxwifter Sorry to hear that:( Rolling back to before the update can help.
blue screen error 0xc000021a how to solve please reply?
This is a similar kind of blue screen error to the one in the video. So you can follow the steps in this video to repair it. What happens when you run the diagnostic?
I cant reset the Pc it wont let me :/
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
It is not working mam
What happens when you run the diagnostic?
It is showing that setting have not been change .. it is as it as
@@prachisaini3241 So are you saying that all your hardware passed the diagnostic?
@@EggheadFixers mam when l restart it or reset it the computer say your setting has been not change.. and again showing that blue scree
@@prachisaini3241 Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Why I can't open my dell laptop??
Is it completely dead? Does it turn on at all?
Uhm Everytime i install applications it goes bsod critical process died
Hmm that is strange. What happens when you run the diagnostic? Does everything pass?
hi plss. help me my Dell PC when i open it and done typing my password on my laptop it shows a blue light " your pc is running into a problem and need to restart." i think the problem of this is i upgrade my windows 10 that could be the result to corrupt my PC? I try the 6 advanced option to my PC but it doesn't work. do you think to solve this problem is to reset everything to my PC? or there are other option?.. thank you so much for your quick response i learned a lot about your videos.
Yes it seems there was a problem with your upgrade. I would try to reset if that doesn't work you can also do a fresh install of Windows 10. Here is a video on that install in case you need it:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
Let me know how it goes:)
Hi! My DELL laptop is corrupt again😣 It shows "your Pc couldn't start properly after multiple tries the operating system on your pc failed to start so it needs to be repaired error code: 0xc0000001. You'll need to use recovery tools. If you don't have any installation media (like a disc or Usb) contact your pc administrator or Pc /device manufacturer. Plss help me I dont know how to solve this. Thank you ver much for your quick response . I owe you🙂
It suddenly corrupt my dell pc after i open my pc it shows the blue screen " your pc ran into a problem and need ti restart we re just collecting some error info and then you can restart. And after i off my pc 3 times it shows the blue screen recovery error code 0xc0000001.
@@jessanavarez3336 What happened when you ran the diagnostic? Did everything pass?
@@EggheadFixers No i try the diagnostic but everhthing didn't pass😢
it is asking for password and i forgot the password
Is it a BIOS password ?
no
account password
@@deveshgaykar6755 You can always factory reset your computer. You will loose your information but you will also clear the password.
Hello, where can i message you? It’s kinda hard to explain my laptop’s problem. It says recovery and there’s Hard drive-Not installed. I can send u the pic huhu. I’ll have online classes on August and I can’t lose my laptop. Please help me huhu
Now it says, Testing Completed. One or more errors were detected.
Sorry to hear that:( If all that hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hello 👋 I solved my blue screen problem yesterday and I was really happy, but today when I turned it on I have the blue screen again!! Does anyone of you have the same problem?? Or is it just me? And if you know how to solve the problem please tell me.
What have you tried so far?
Where the video where u reinstall windows
Here are the videos on installing Windows. If you don't need to replace your hard drive then skip to the part of the video on installing Windows
How To Replace a Hard Drive and Install Windows 10 On Your Dell
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
How To Replace a Hard Drive and Install Windows 11 On Your Dell
th-cam.com/video/gEJMGeKg76s/w-d-xo.html
I can't reset my laptop and same problem is here😭
Sorry to hear that☹ Sometimes when the Operating System is not functioning properly then you can no longer get to the options to reset it. In this case the next step would be to reinstall the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
I tried this and it made the situation worse. This is ridiculous
Kya mera laptop bna skte ho aap pls reply
नमस्ते, अगर आप Diagnostic करते है तो क्या हुआ?
@@EggheadFixers ap apna no deskte h pls
@@Neha_Gupta2303 तो आप Diagnostic नही कर सकते है? कभी कभी esc key इस्तेमल कर सकते है अगर आप F2 नही कर सकते है।
Hi, my Dell G3 laptop crashed and there was blue screen that appeared while I was transferring files to a usb drive. I pressed the power button right away without waiting for it to restart on its own. Then after restating, the drive D which where I store my files is not showing anymore and on the bios, it shows none or not being detected something like that. What should I do? Was it corrupted because I turned the laptop off manually? I ran the diagnostic (by pressing F12) and there was an error in HDD. Thanks in advance.
Sorry to hear that:( If your hard drive failed the diagnostic then it probably was already failing and decided to die rest of the way when you force shut down. Here is a video on how to replace you hard drive:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
Let me know if you have any more questions:)
Ive had a blue screen that came up a few years ago i didnt want to lose my photos so i put my laptop away and I started to use tablets as you can see its been about 5 years well i took my laptop out now like new! Its a Dell but the blue screen is a problem still im trying these to see if i can save my photos my granmother and many family members passes away and i have a few of their only photos so i want to try hard to recover my photos its all i want but idk how it keeps truning off! Somehow now its staying on for the F2 and F12 steps i want to try this on in thia video after the 3 hours of system assessment and hopefully i can save these photos and do a system restore. Ive already lost once all my photos and i cried alot learned that truly our memories matter more but man! Its hard to lose photos. My family there is Alzheimer's so photos bring back memories for them. This laptop is saying it doesn't have a hard drive lol.. than it gets me into lock screen after hours of truning on and off. So lets see how the assessment gose.
Ya let us know how it goes.
Fail 😩
Are you talking about the diagnostic?
@@EggheadFixers Ya,i try everything 😐
@@tenzinchoeden6948 What failed on your diagnostic? Your hard drive?
My xps 13 9360 - 2018..diagnostic pass..reinstall windos..done..
Still bsod.
Even my 7 yr old .. sony still good.
Time switch to stable brand like fruity one.
Bye dell.
Ya that's craziness. Your Dell should last longer than that.
Dell is crap, don't buy one
Is your Dell giving you this blue screen error?
@@EggheadFixers No I had a dell inspiron 5570, it ran the CPU at desktop 57% after a dell update. Absolute garbage laptop. I tore it apart with my bare hands after 4 resets from dell. I bought an HP laptop it works. I know this was a violent act, but I enjoyed it. ;)
@@derekgillan7314 haha good for you 👍
It’s still not working , and it won’t let me troubleshoot rest it ..what do I do ? ( it’s been like this for a couple of days now )..
What happens when you run the diagnostic? Does everything pass?
yes.
@@LeezySadity If all the hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually, this problem is caused by a problem with the operating system. Here is a video on how to do that:
th-cam.com/video/TElCJDbKdKk/w-d-xo.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Hi, after I clicked yes it went back to the diagnostics and said memory test activity, what do I do now?
You have to let the test completely run