For some reason, when i completed a task in my game, it kept saying that i needed to do it even though i already completed it, so because of this, i can't progress any further in the game due to this confusing glitch. So I've been looking on how to restart the game, i reinstalled it numerous times and every time i also went to settingts to delete all of the game data. At first it looked like it worked because it was showing me the game introduction but then after it ended, it turns out i was still in the same place that i just was and it still needed me to complete a task that i already completed. I don't know what to do because i keep trying to do this videos explanation of restarting the game but the problem is that i keep spam tapping on my characters icon on the top left and it does nothing. So im completely stuck at year1 chapter3 where i meet rowan to play gobtones with her. Does anybody have any ideas on how to fix this because i played gobstones with rowan and then a character who is my bully in that game shows up and i choose to ignore her and etc. Then it says i completed the task but then my game glitched and kicked me out. And when i went back in, it said it hasn't been completed even though i did complete it and now i can't do anything else on the game, i can't even restart it!! I can't even click on my characters icon to restart it in the way this video shows. Ive tried so many things but yetthe problem hasn't been resolved. Pls if anyone might know what the problem is please reply to this, it would help a lot cause i love harry potter and i just started the game like 30 mins ago and i can't progress any further. I have copied and pasted this text on as many videos like this as possible to try and get a solution because noone has any.
I love Hogwarts Mystery!
thank you so so much for this so easy to follow 🙂
Thansk so much
Where's the BUTTON-
For some reason, when i completed a task in my game, it kept saying that i needed to do it even though i already completed it, so because of this, i can't progress any further in the game due to this confusing glitch. So I've been looking on how to restart the game, i reinstalled it numerous times and every time i also went to settingts to delete all of the game data. At first it looked like it worked because it was showing me the game introduction but then after it ended, it turns out i was still in the same place that i just was and it still needed me to complete a task that i already completed. I don't know what to do because i keep trying to do this videos explanation of restarting the game but the problem is that i keep spam tapping on my characters icon on the top left and it does nothing. So im completely stuck at year1 chapter3 where i meet rowan to play gobtones with her. Does anybody have any ideas on how to fix this because i played gobstones with rowan and then a character who is my bully in that game shows up and i choose to ignore her and etc. Then it says i completed the task but then my game glitched and kicked me out. And when i went back in, it said it hasn't been completed even though i did complete it and now i can't do anything else on the game, i can't even restart it!! I can't even click on my characters icon to restart it in the way this video shows. Ive tried so many things but yetthe problem hasn't been resolved. Pls if anyone might know what the problem is please reply to this, it would help a lot cause i love harry potter and i just started the game like 30 mins ago and i can't progress any further. I have copied and pasted this text on as many videos like this as possible to try and get a solution because noone has any.
I have the same problem.
have you found a solution?