I was offered one of these for far cheaper quotes. They look terrific but I’d never heard of the company - long warranties don't mean much if the company shuts down. I therefore paid a couple of hundred extra for a Haier Monoblock.
thanks for the video, I was wondering if I could still use part of my gas-boosted system with solar panels, with this unit (solar hot water system plug into this system, basically the pump )
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs. We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
Hi, if you have to choose between Emerald All-in-one and Emerald Split, which one would you choose? in terms of efficiency, rigid and long run? Could you explain please? thanks.
If those are your only choices I would choose an Emerald All-In-One. Although the all in one has slightly worse performance, the build quality is superior and you also get smart app connectivity which you don't get with the split.
Thanks for the info mate, useful video. Just a question, what about the noise level of this system. The main reaason why I am upgrading to this is I have wall mounted gas heating system installed at my property which is right next to my bedroom and if anyone opens a tap anywhere in the house, we have huge pipe knocking kind of noise. My property is brand new so is my hot water system.I was covered under warranty but the hot water company as well as the builder said they cant do anything with the noise as thats how it works. We are fed up with the current system as it disturbs our sleep. So is this system better in that instance.Please suggest.
I don't think replacing your system with a new system is going to make a difference in your case. I would try to get a plumber to diagnose the exact issue. Definitely not the quality I would expect out of a new home!
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs. We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
Hot water systems tend to be pretty well insulated so I don't see that being an issue. The system has been rated as being very efficient by government engineers who have performed experimental tests, which seems to confirm this.
It’s just came to my attention, Emerald 270E with back up electric heater vs non backup 270 Which one is better , or what’s the price range out of pocket within the Victorian government rebate? Any idea
@@FreeHotWaterAustralialooks like both 270 & 270E has booster. However the 270E comes with E-heater. Is it better to get the 270E model if you have 5 people in the house? Thanks
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs. We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
we have a large project that is ready for these units 1 for ground floor and second for up stairs as owner request electric to run off his solar system our hot water system has a flow and return set up do you know if the emerald 270 ltr will work
What's likely happened is that the temperature in your warm water pipes is less hot, meaning that you're using less cold water and the overall pressure is lower. I recommend adjusting your tempering valve so that the water coming out of the system is hotter, whilst still not being scalding.
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs. We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
the sound level is unbelievable noisy. we bought this unit and the sound level reaches around 90dbs. it waked me up mid night and annoying my neighbors. i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing noise like this because this machine working like air-conditioning basis.... it is really really noisy. it is totally not like what the product leaflet and product instructions describes! we asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. they try to let us set up timer to change the running circle and not willing to directly face this defective product issue to help us fix it.. what a shame!
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs. We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
I want more efficient to save money , which is number #1, you put Emerald #7 then which is number one, wifi connection is doesn’t matter to me. I want more efficient, looking around 250 litres to max 290 ltr
![ILLSLICK - WINTER IS COMING [Official Video]](http://i.ytimg.com/vi/dwTMeM1zIhQ/mqdefault.jpg)
I was offered one of these for far cheaper quotes. They look terrific but I’d never heard of the company - long warranties don't mean much if the company shuts down. I therefore paid a couple of hundred extra for a Haier Monoblock.
thanks for the video, I was wondering if I could still use part of my gas-boosted system with solar panels, with this unit (solar hot water system plug into this system, basically the pump )
Can you explain between Emerald All in One and Ecogenica? Those two which one the best? Thanks
Great video, I've been looking forward to such a video on the emerald 270
I've got quite a few other questions, can I contact you somehow
Yep! Best way is to send an email to information@freehotwater.au and include your contact details and questions.
Hi which one would you recommend? Emerald or ecogenica for a family of 4? I can not decide. 😢😢😢 please help.
Definitely the 270L
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product
It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs.
We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
Hi, if you have to choose between Emerald All-in-one and Emerald Split, which one would you choose? in terms of efficiency, rigid and long run? Could you explain please? thanks.
If those are your only choices I would choose an Emerald All-In-One.
Although the all in one has slightly worse performance, the build quality is superior and you also get smart app connectivity which you don't get with the split.
Thanks for the info mate, useful video. Just a question, what about the noise level of this system. The main reaason why I am upgrading to this is I have wall mounted gas heating system installed at my property which is right next to my bedroom and if anyone opens a tap anywhere in the house, we have huge pipe knocking kind of noise. My property is brand new so is my hot water system.I was covered under warranty but the hot water company as well as the builder said they cant do anything with the noise as thats how it works. We are fed up with the current system as it disturbs our sleep. So is this system better in that instance.Please suggest.
I don't think replacing your system with a new system is going to make a difference in your case.
I would try to get a plumber to diagnose the exact issue.
Definitely not the quality I would expect out of a new home!
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product
It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs.
We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
Do you think the all in one would get hotter and therefore decrease in efficiency due to the condenser sitting on top of the tank?
Hot water systems tend to be pretty well insulated so I don't see that being an issue.
The system has been rated as being very efficient by government engineers who have performed experimental tests, which seems to confirm this.
There were two spreadsheets you compared at the end of the video. What is the different between Cop descending vs Single unit Cop?
COP compares all units, single unit cop compares only all-in-one units.
Can the app increase or decrease temp?
It’s just came to my attention, Emerald 270E with back up electric heater vs non backup 270
Which one is better , or what’s the price range out of pocket within the Victorian government rebate? Any idea
For an emerald 270, the compressor is pretty underpowered. I'd recommend getting a booster if your family is over 4 people.
@@FreeHotWaterAustralialooks like both 270 & 270E has booster. However the 270E comes with E-heater. Is it better to get the 270E model if you have 5 people in the house? Thanks
@@sarathkc001 The booster is the E-heater, they're the same thing. I would say so, yes.
Do these units need to be serviced and if so how often? How much should i expect to pay for a service?
Yes.
$200-$400 for a replacement. Every 3-5 years.
Replacement anode
@@FreeHotWaterAustralia so that price is fitted yes
An you please tell me if EE-HWS-A1-270 is good or not. This model does not come with back up electrical heating function
If you're a small family that doesn't use a lot of water, go for it.
Otherwise I'd recommend a unit with a more powerful heat pump.
Great video….. just ordered one…. Hope it’s good :)
I’m going from gas to heat pump..
That's great Matt
How much did it cost with installation? @matts76
@@vijayp1436 $1160 … for the 220E. I’m going from gas to electric so it’s a bit more expensive
@@vijayp1436270L Emerald costed me $730 after rebate. Just installed it last week in Melbourne
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product
It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs.
We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
we have a large project that is ready for these units 1 for ground floor and second for up stairs as owner request electric to run off his solar system our hot water system has a flow and return set up do you know if the emerald 270 ltr will work
Email information@freehotwater.au with a subject "Question for Jesse" and I can discuss this with you.
Can you adjust more (higher) pressure for hot water? As my shower head a bit less pressure than gas!
What's likely happened is that the temperature in your warm water pipes is less hot, meaning that you're using less cold water and the overall pressure is lower.
I recommend adjusting your tempering valve so that the water coming out of the system is hotter, whilst still not being scalding.
Thanks, I’ll try!
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product
It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs.
We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
Can this be installed inside of the house
Tank? Yes
Compressor? No, needs to be installed outside.
Can I run it off solar with a mini inverter
Yes.
Where can i find the ranking?
www.veu-registry.vic.gov.au/Public/ProductRegistrySearch.aspx
the sound level is unbelievable noisy. we bought this unit and the sound level reaches around 90dbs. it waked me up mid night and annoying my neighbors. i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing noise like this because this machine working like air-conditioning basis.... it is really really noisy. it is totally not like what the product leaflet and product instructions describes! we asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. they try to let us set up timer to change the running circle and not willing to directly face this defective product issue to help us fix it.. what a shame!
Thanks for sharing your experience Jamie
Is it really that bad? Is the noise really constant, or does it stop? I was looking at getting one but it'll be near a bedroom.
Great vid mate, thanks for the information!
You're welcome! Thanks for your kind words.
the sound level is unbelievable noisy. we just bought this all in one Heat pump 270L hotwater system unit in Victoria Knox area late March 2024. and the sound level reaches around 90dbs. everybody pls notice the output sound level is around 90dbs...... it waked me up mid night and annoying my neighbors. the noisy sound make me and my son anxious... i did feedback this issue up to 20times. their so called specialist Adman Day said this normal. it does makeing any noise like this because this machine working like air-conditioning basis.... :{} he try to make excuses to let us accept this product
It is really noisy machine. It is totally not like what the product leaflet and product instructions describes,output sound level49dbs.
We asked for simple request fix it or replace it.... it has been for this nearly 2months . no any physical solutions. what they do is try to let me accept this and let us set up timer to change the running circle.. They are not willing to directly face this defective product issue and help us fix . what a shame! very poor service. it looks no any warrantee guarantee.. if any one facing the same issue like this pls contact and reply here. we can organize the third party quality check specialist to inspect this product...
I want more efficient to save money , which is number #1, you put Emerald #7 then which is number one, wifi connection is doesn’t matter to me. I want more efficient, looking around 250 litres to max 290 ltr
Sure. Enquire on freehotwater.au and we'd love to help you out
What is wrong with your camera? Why is it bouncing around? A stable camera is a pretty basic necessity if you want people to watch you....
Totally agree which is why I've updated my equipment :).
Good to hear.