Hey in order to use the VOICE/Game EQ with the PS5 Here is the right setup: HDMI Setup - Console Settings - Audio Output From the PlayStation Home Screen, navigate to Settings > Sound > Audio Output. Change Output Device to USB Headset (A50 X). Change Switch Output Device Automatically to On. Under Headphones, change Output to Headphones to Voice Chat Audio. Change HDMI Device Type to TV. Under General, change Audio Format (Priority) to Linear PCM. From the PlayStation Home Screen, navigate to Settings > Sound > 3D Audio for TV Speakers Change Enable 3D Audio for TV Speakers to On. Change Apply Measurement Results to 3D Audio to Off.
Thanks! Can confirm this works, so this video guide is wrong. Easy way to test is join a party and use the chat mixer, this video is clearly wrong or the headset or PS5 needs a firmware update. This is a workaround until it's fixed! :)
@@Devils_Lasagna i had the same issue turns out this video is wrong. In the audio output settings make sure you set output to headphones as chat audio.
What do you guys mean? One is going in the Out slot on the Base station to your monitor and the other one goes to the ps slot and directly to your console
@@FrontLineRushthey’re using a pc monitor that only has 1 HDMI port… I’m in the same boat. I don’t like playing on a tv because I feel like I’m at a disadvantage when it comes to playing a competitive game like COD.
Mine just arrived but I’m having an issue. How can the A50X send audio to a capture card at the same as sending audio to the headset? If the A50X is on, then the capture card doesn’t receive audio. If the headset is off, then the capture card receives the audio. How can the cables be arranged to achieve simultaneous sound? Please help!
You have to connect it this way to get audio on both your headset and passthrough to your capture card for streaming . Ps5 hdmi goes to your in on your capture card then from your capture card itll connect to the headsets on the correct console hdmi . The main hdmi on the astro dock has to be connected to your monitor . Then youll be able to get audio on both headset and capture card . Audio will pass to your capture when headset is on . Remember to set the audio output on your console to hdmi tv to capture the gamechat . You still need an external mic if your streaming and want your audience to hear you .
This video is the opposite of what the actual product sheet setup guide instructs to do. Can somebody make sense all of this what is the proper settings how its meant to work and connect??
@Logitech Support Where's the link to the HDMI 2.1 Cables you guys said would be in the description also what HDMI 2.1 cable does he plug into the HDMI Out Port then plugs into the TV do you guys have a link to that specific HDMI 2.1 Cable?
my a50x wont even work at all have everything pluged up and i have two white blinking lights and bluetooth and the switch button wont swithc to my ps5 from my xbox it wont do anything sat on the phone for 3 hours and nothing
@@BlackOpsCobranot sure if you were able to figure it out. But your PS5 and Series X might have got automatically set to 120 HZ. And you will need to get back into the settings and change it to 60 HZ. Unless your tv or monitor has that. Mine doesn't and it didn't work because of that setting that automatically set to by plugging in the headset
@@TheEbsorcistyou have to turn it down to 50% volume for it not to pick up the audio leak. That’s insane and you shouldn’t have to compromise the volume just to have the mic not pick up the gameplay. That’s clearly a defect that needs to be fixed
If you watch the video you’ll see: your PS/cbox HDMI goes into the PS/xbox port on the base station, the the line HDMI port goes into your monitor. It’s all explained in the video guy
Don't listen to this, dolby atmos is fine, I use dolby atmos with my home theater system and my Playstation 5, it's just whatever to your liking of what you choose, some people choose pcm because of compress sound but dolby atmos gives you everything and more as long as your system or tv has it available
Yes, if you plug the PC USB into the PS USB slot, you will be able to hear the PS5 audio through HDMI and the PC audio through USB at the same time. However, we recommend using Bluetooth for voice chat while playing on either console mode.
@@logitechsupport that’s amazing news. Just to clarify, will it also work for data. For example using discord for chat and listening to music on pc while hearing hdmi game audio from PS5?
Hey man the microphone on my headset was working at first but when I turned off my ps5 and turned it back on the microphone wasn’t working no more only the microphone on the controller 😢
LOGITECH, PLEASE READ THIS MESSAGE: Many of us would love the option to purchase the A50 GEN 4 ear cushions OR an equivalent sized A50X CUSHION. There are many that want the originals, NOT just the MODS made from alternative materials. The reason for this is, the originally sized ear cushion is larger and fits over the entire ear rather than on it. They are not available anywhere for purchase and they are much more comfortable for many of us. THANK YOU.
Had a question. Does it really matter that i have the exact hdmi cord specs in order for this to work for a 1440p 180hz monitor? Because i have no video when booking it up. I only have 4k@60hz or 1080p@120hz
So, im using astro A40 with the hdmi splitter from astro. I'm concerned that it doesn't have an optical cable.. is the a40s better in sound than these a 50s? And are there any 120hz@4k hdmi splitters that work with a40s?
When I try to prioritise voice on the headset all it does is make things more quiet for both game and chat. If I move more to prioritize game it actually mixes the voice more with game audio. Anyone got any idea why this happens?
You have to connect the hdmi from your ps5 to the capture card then the hdmi from the capture card to the correct console hdmi on the dock , then the dock connects to the monitor . Once connected youll get both audio from console and headset at the sametime whether the headset is on or off audio will go through . Also on the ps5 settings your audio output should be hdmi tv so you can get the gamechat . Basically your capture card has to be connected before your dock . Ps5 to CaptureCard to Dock to Monitor .
My headphones blink red even tho it’s fully charged once I put my headphones on the dock. Once I turn them on to use then it’ll just have static and it won’t sync with the doc at all
Is there a way to set it so that I can still see my PS5 video if I am using the headset on my PC? I have dual monitors, currently with all wires plugged in, if I switch to PC from PS mode, it turns my PS5 video off. I still want to play my PS5 while I am using my PC for audio.
Best Buy has both color options available but in limited quantities. I just picked up the black version and am already overwhelmed by how many cables it requires just for PS5 setup. My desk setup was all neat but now I have to do more cable management. What's worse is that even with everything working I am just not blown away by them. I mainly play shooters and my previous Stealth Pro have far better imaging to pick out directional sound. Going to mess around with them a few days then return if I'm not fully satisfied. Especially considering the price point.
youre correct but now audio is trash!! mic receives lots of background noise!!!not good for a 380 headset plus need to buy extra wires if dont have any
If you only connect USB to the PS5, you will lose the ability to experience audio at 24bit 48kHz, as your audio experience will be capped at 16bit 48kHz for both consoles. However, you can still maintain 24bit 48kHz audio for your PC.
Does this not interfere if I have an external capture card (i.e. Elgato/Avermedia) also part of the line up between the PS5 and the base station or any other game consoles for that matter?
I see this uses Dolby Atmos audio now. Does this mean on PS5 were stuck with stereo sound or using the tempest 3d audio with these? Dont think I can go from 5.1 dolby digital back to stereo sound. Might have to stay with my A40TRs
sound is horrible on my PS5 compated to my A50 Gen4 , really really bad, even after following the Logitech Setup Guide to the T. I think this headset had no PS5 in mind on development
I turned my HDCP off and now I don’t get the dreaded “No HDMI device connected” screen anymore on my OLED tv when switching games or when turning my PS5 on. There is so much crap that has to work together it seems like anymore for these electronics to work flawlessly. I guess if I ever run into a problem later on, I can toggle HDCP back on and see it it fixes it.
can i use a usb c to usb c cable instead of usb c to usb a? i like to stream rock band 4 occasionally and the new ps5 models don't have enough usb a ports for the headset, controller, and ps camera.
Yep! Should work just fine. We supply a USB-C to USB-A because we still live in a world where every computer doesn't have a USB-C port to take advantage of!
am I the only one that is having my screen go black for a couple of seconds every so often? The headset is great but ever since I got it, my screen goes black for a couple of seconds. Not sure if it has something to do with the 2 hdmi cables and the base?
Same for me , wondering if it's just normal , mine keeps going from HDR content on PS5 to just my TV's home screen as if I turned my PS5 off , really annoying
So can't get a display from my monitor, Using an Acer X32 FP monitor and it just refuses to display anything through the dac. The audio comes through but no video output. I'm just using mine with the usb connection and have my consoles connected to my monitor, works perfectly fine that way. I know that I'm missing out a key feature of the dac, But it's stupid that I can't get a signal out of it. If anyone has any tips on how to get it to work please let me know. I have the hdmi out connected to the display and connected the consoles with both hdmi and usb connections as instructed, all my hdmi cables are ultra high speed hdmi 2.1 cables.
@@ljb7572 Unfortunately not with that display. After I got the Alienware AW3225QF, It worked perfectly with that one. It also works perfectly with the MSI MPG321URX that i got recently. It sucks that it doesn't work with all displays.
I’ve own the gen3 Astro A50 for years… then they shit the bed. I’m willing to give these another go or go with the new Sony Elites. Curious if anyone has experienced both and how the sound quality compares
The new Pulse Elite sound wonderful especially considering the $150 price. If you only have a PS5, I don't think the A50 are worth it. I've had better sounding headsets and ones with a better microphone for far cheaper. I really want to love the A50 but just cant
The A50 Gen 4 uses Atmos instead of Dolby Digital and 5.1 Ch. The product's Dolby experience has been upgraded to Atmos and is designed to work closely with XBOX and Windows. Atmos delivers an object-based spatial audio experience, and its playback is different from older formats. The Dolby Headphones button has been superseded by Atmos for a more advanced audio experience.
Sorry but I have my a50x settings different the way your settings are you can’t change between game and voice if you do that the audio falls off the whole settings you prefer are not the right ones for ps5
We didn't opt for the Dolby Atmos option on the Audio Format (priority) because the PS5's Atmos function does not currently support HDMI headsets, and we want to ensure a seamless audio experience for our users. As of now, we don't officially support Atmos on PS5.
@@logitechsupport what happens if audio priority is set to dolby atmos, does it work? I want to have virtual surround sound but don't want to use 3d audio for many ps5 games 🙏
Followed all directions and my monitor isn’t coming on. I have a 32GQ750-B EDIT: Not sure what I’m doing wrong but I have a pair of Astro A50X (white) I watched a TH-cam video on how to set these up and I watched a PC tutorial and a PS5 tutorial as well. In the video it mentions to have another HMDI 2.1 which I have (Watch Onn) and it’s labeled as ultra high speed. Anyways I followed all the instructions in to video for the PS5 tutorial and my screen is black with everything hooked up correctly. So I tried the other way and there’s nothing else hooked up to the base station other then the power cord and USB I turn on the PlayStation and it works but that’s because I have my HMDI 2.1 connected to my PlayStation to my monitor. My headset is up to date and I believe my monitor is
Hey in order to use the VOICE/Game EQ with the PS5 Here is the right setup:
HDMI Setup - Console Settings - Audio Output
From the PlayStation Home Screen, navigate to Settings > Sound > Audio Output.
Change Output Device to USB Headset (A50 X).
Change Switch Output Device Automatically to On.
Under Headphones, change Output to Headphones to Voice Chat Audio.
Change HDMI Device Type to TV.
Under General, change Audio Format (Priority) to Linear PCM.
From the PlayStation Home Screen, navigate to Settings > Sound > 3D Audio for TV Speakers
Change Enable 3D Audio for TV Speakers to On.
Change Apply Measurement Results to 3D Audio to Off.
Aber dann funktioniert die 3D Audio Funktion von PlayStation nicht 😢
Thanks! Can confirm this works, so this video guide is wrong. Easy way to test is join a party and use the chat mixer, this video is clearly wrong or the headset or PS5 needs a firmware update. This is a workaround until it's fixed! :)
Thanks you a LOT!!!!
With These settings i have no Audio in Party Chat
Will this allow for game chat and the use of the 3D audio on ps5? The way I have it set up it’s one of the other
I didn’t have all the cables but still work, thank you.
how did it work with not all the cables
Thank god it worked perfectly following these steps, everything sounds so beautiful.
How does it perform on ps5? Also what about the microphone, is everything good? I want to buy it
@@person6607 did u ever find anything out
Chat mix not working on playstation 5
How about now?
Same for me someone knows the solution?
@@Devils_Lasagna i had the same issue turns out this video is wrong. In the audio output settings make sure you set output to headphones as chat audio.
My game and voice chat is not working properly. Both audio and voice chat are not separating
Just got this headset. I noticed that too, unless am not using the rockers correctly.
What is the difference between output device and 3d audio on tv and headset, why should I use Tv instead of headset?
I think it’s to get the full sound of the base station since you have to hook an HDMI to base station & TV
I’m confused… there’s one HDMI input for the ps5, how do I connect my TV and this headset at the same time?
You figured it out yet? Im confused about this too.
What do you guys mean? One is going in the Out slot on the Base station to your monitor and the other one goes to the ps slot and directly to your console
@@FrontLineRushthey’re using a pc monitor that only has 1 HDMI port… I’m in the same boat. I don’t like playing on a tv because I feel like I’m at a disadvantage when it comes to playing a competitive game like COD.
@logitech support how does all this work with my elgato HD60 X capture card?
Done a video showing all of this
Mine just arrived but I’m having an issue. How can the A50X send audio to a capture card at the same as sending audio to the headset? If the A50X is on, then the capture card doesn’t receive audio. If the headset is off, then the capture card receives the audio. How can the cables be arranged to achieve simultaneous sound? Please help!
You found a fix ?
Please let us know if u find a fix, thank you!
You have to connect it this way to get audio on both your headset and passthrough to your capture card for streaming .
Ps5 hdmi goes to your in on your capture card then from your capture card itll connect to the headsets on the correct console hdmi . The main hdmi on the astro dock has to be connected to your monitor . Then youll be able to get audio on both headset and capture card . Audio will pass to your capture when headset is on .
Remember to set the audio output on your console to hdmi tv to capture the gamechat . You still need an external mic if your streaming and want your audience to hear you .
This video is the opposite of what the actual product sheet setup guide instructs to do. Can somebody make sense all of this what is the proper settings how its meant to work and connect??
@Logitech Support Where's the link to the HDMI 2.1 Cables you guys said would be in the description also what HDMI 2.1 cable does he plug into the HDMI Out Port then plugs into the TV do you guys have a link to that specific HDMI 2.1 Cable?
my a50x wont even work at all have everything pluged up and i have two white blinking lights and bluetooth and the switch button wont swithc to my ps5 from my xbox it wont do anything sat on the phone for 3 hours and nothing
@@BlackOpsCobra same for me my A50X will not work with my Gigabyte M32U monitor at all, no signal detected
@@BlackOpsCobranot sure if you were able to figure it out.
But your PS5 and Series X might have got automatically set to 120 HZ. And you will need to get back into the settings and change it to 60 HZ. Unless your tv or monitor has that.
Mine doesn't and it didn't work because of that setting that automatically set to by plugging in the headset
My mic echoes really bad. I don't know what else to do. I did what you showed.
It’s usually the volume of your headset. The mic picks up your headset audio. Turn it down a little bit and see if it’s any better
@@TheEbsorcistyou have to turn it down to 50% volume for it not to pick up the audio leak. That’s insane and you shouldn’t have to compromise the volume just to have the mic not pick up the gameplay. That’s clearly a defect that needs to be fixed
HOW DO I CONNECT THE BASE TO THE CONSOLE IF THE HDMI PORT ON THE CONSOLE IS FOR MY MONITOR
If you watch the video you’ll see: your PS/cbox HDMI goes into the PS/xbox port on the base station, the the line HDMI port goes into your monitor. It’s all explained in the video guy
?????? What
Excuse me but why linear pcm and not dolby atmos?
Don't listen to this, dolby atmos is fine, I use dolby atmos with my home theater system and my Playstation 5, it's just whatever to your liking of what you choose, some people choose pcm because of compress sound but dolby atmos gives you everything and more as long as your system or tv has it available
It switches automatic in folby atmos on pc and xbox
If I plug pc USB into PS usb slot, will I be able to hear PS5 (through HDMI) and pc (through USB) at the same time?
This ....
Need the answer
Yes, if you plug the PC USB into the PS USB slot, you will be able to hear the PS5 audio through HDMI and the PC audio through USB at the same time. However, we recommend using Bluetooth for voice chat while playing on either console mode.
@@logitechsupport that’s amazing news. Just to clarify, will it also work for data. For example using discord for chat and listening to music on pc while hearing hdmi game audio from PS5?
@@logitechsupport Why do you recommend doing that? Isn't Bluetooth very unstable?
Hey man the microphone on my headset was working at first but when I turned off my ps5 and turned it back on the microphone wasn’t working no more only the microphone on the controller 😢
Did you ever find a fix I’m thinking of just returning this pos same problem with mine after first day.
@@otx-steve did your mic start working again?
How can I enable and disable 3d audio for headphones on ps5????? It’s set as a tv
LOGITECH, PLEASE READ THIS MESSAGE: Many of us would love the option to purchase the A50 GEN 4 ear cushions OR an equivalent sized A50X CUSHION. There are many that want the originals, NOT just the MODS made from alternative materials. The reason for this is, the originally sized ear cushion is larger and fits over the entire ear rather than on it. They are not available anywhere for purchase and they are much more comfortable for many of us. THANK YOU.
If i plug my PC and PS5 into this, can i listen to both audios at the same time like i do with my current A50s?
No you have a button to switch between xbox/pc/ps
Can I hdmi connect my ps5 and xbox to tv, tv (earc) to the hub and the hub to my amp?
Hello!
PS5 user here
When I try to select input device it only shows the PS5 controller mic, do you know how to fix this?
When will this come out?
That guy got lucky as hell when he put the headset on the charger in the first try 🤣
Is the headset worth it ?
Everthing is set up right but, my PS5 isn't picking up the Astro A50X's. what can I do?
Nevermind, I figured it out
@@Dr_Kablewhat did you do
Can the headphones be screwed up if they are kept in the base station all the time? I mean, it's okay if I leave them there when I'm not using them?
I can't do the pa5 chat mix
I only hear audio out of my right ear? Is there a fix or do I get my money back? Followed step by step
I have a Phillips hue box connected to my PS5 what is the process with this set up?
Had a question. Does it really matter that i have the exact hdmi cord specs in order for this to work for a 1440p 180hz monitor? Because i have no video when booking it up. I only have 4k@60hz or 1080p@120hz
Do we HAVE to connect an HDMI from the station to tv?
So question i have do i need 2.1 high speed HDMI cable for pc? Because right now i am using them on pc without one
Have a question what if you have like a TV in a monitor? to that other monitor will it still work or something like that?
We need to be able to purchase a spare usb combo cable separately.
I have sound...but the mic doesnt work? Any fixes
Mine too
The only I have a problem with is the audio switching between the TV and headset when the headset is docked and turned off
do i have to connect it to a pc?? i don't have one and y'all making it sound like we need one, so i gotta know.
That's a negative, Ghost Rider.
Well since you are here last question. I do wanna start streaming. Am I able to hear pc and console at the same time?
Input lag test..?
شكراً على الشرح الدقيق 👍🏼
Why would a hdmi cable not be included... like 380 and i cannot even connect it to my ps5 out of the box??
Definitely should’ve received a cable.
Dear Logitech i have my pc and ps5 on a different monitor next to eachother how do i keep my screen on when i switch to pc ?
The amount of cables in and out are insane for a headset, i’ll stick with my inzone H7 lol
How do you know if it’s charging
and do you leave it on
I have 2 monitors one for pc one for ps5 can I hook them both up at the same time with both monitors
yes you can
as long as you get the hdmi cables and connect them just like this video but to your monitor not to tv
Can HDCP be disabled for streaming and this still works?
My TV doesn’t support ALLM or VRR but the headset is working. Do I really need those 2 settings to get the full potential of the headset or naw?
No, those are only visual settings that directly correspond to only the monitor. Has nothing to do with audio or the headset.
So, im using astro A40 with the hdmi splitter from astro. I'm concerned that it doesn't have an optical cable.. is the a40s better in sound than these a 50s? And are there any 120hz@4k hdmi splitters that work with a40s?
no video output for me for ps5. but i can heae sound from astros but no video showing up on my screen
Did you fix this?
Setup for ps5 connected to pc to use with streaming software (obs)?
I’m confused, there’s only 1 hdmi port how the hell am I connecting my monitor
How do you use chat mix? The way this is setup, chat mix is not a thing anymore so the two side buttons for voice and game are useless on PS5…
Chat via USB and other sounds via HDMI. Just like it's always been except it's HDMI instead of an optical cable.
I’m having the same issue, is there a work around for this ?
This still doesnt work... @BarderBetterFasterStronger
When I try to prioritise voice on the headset all it does is make things more quiet for both game and chat. If I move more to prioritize game it actually mixes the voice more with game audio. Anyone got any idea why this happens?
The Settings in the Video are wrong. u need to pick at audio USB not hdmi
I cant see the a50 x on my microphone setting? Just controller microphone
Same problem
They need to start including zip ties and wire lums with setups that require this many wires.
Is there a way to output audio to both the headset and the ps5? this would be great for capturing gaming sessions when using a headset.
Unfortunately no.
Yes
You have to connect the hdmi from your ps5 to the capture card then the hdmi from the capture card to the correct console hdmi on the dock , then the dock connects to the monitor . Once connected youll get both audio from console and headset at the sametime whether the headset is on or off audio will go through . Also on the ps5 settings your audio output should be hdmi tv so you can get the gamechat .
Basically your capture card has to be connected before your dock .
Ps5 to CaptureCard to Dock to Monitor .
Output Device HDMI (TV) ??? Is that correct? Not the headset a50x?
Yes because dockingstation is connected per hdmi
My screen is black now tried disconneting all wires to its orignal place and it was still giving a black screen when switching to ps5 hdmi input
Why isn’t mine working with the Samsung gaming monitor I followed the video and I’m not getting picture on my monitor
How can I listen to ps5 and pc audio at the same time ?
What if I don’t see the ps5 screen on my tv
how’d you fix that
My headphones blink red even tho it’s fully charged once I put my headphones on the dock. Once I turn them on to use then it’ll just have static and it won’t sync with the doc at all
Mine is all setup but no input when I turn the game on as if there is no signal any help ?
Is there a way to set it so that I can still see my PS5 video if I am using the headset on my PC? I have dual monitors, currently with all wires plugged in, if I switch to PC from PS mode, it turns my PS5 video off. I still want to play my PS5 while I am using my PC for audio.
When will this be avaliable to purchase on Amazon/BestBuy?
We're anticipating inventory arriving with partner retailers in the first half of 2024.
Best Buy has both color options available but in limited quantities. I just picked up the black version and am already overwhelmed by how many cables it requires just for PS5 setup. My desk setup was all neat but now I have to do more cable management. What's worse is that even with everything working I am just not blown away by them. I mainly play shooters and my previous Stealth Pro have far better imaging to pick out directional sound. Going to mess around with them a few days then return if I'm not fully satisfied. Especially considering the price point.
So is this headset going to allow me to play at 1440 at 120 hz without an adapter unlike the Astro gen 4 ?
Yes the base station is the pass through
Yes, that is correct.
@LogitechG so does that mean it will have a better sound than the a40 tr?
youre correct but now audio is trash!! mic receives lots of background noise!!!not good for a 380 headset
plus need to buy extra wires if dont have any
So whys is it when im connected to ps5/pc and i just want to hop on ps5 i have to unplug the power to base station to grt video feedback for my ps5?
Do I have to have hdr on?
Great video hope he has and xbox one also...
What would be the downside if I only connect USB to the ps5? I want to avoid all this cabling mess. What will I lose by doing that?
If you only connect USB to the PS5, you will lose the ability to experience audio at 24bit 48kHz, as your audio experience will be capped at 16bit 48kHz for both consoles. However, you can still maintain 24bit 48kHz audio for your PC.
@@logitechsupport thank you for the answer, so I will need to find a proper way to hide the HDMI cables then :-).
Does the 25bit and 16 bit even make a big difference tho? I think the normal ear doesnt even hear it.
@@fxcknmint3064it sounds noticeably more muffled, but it’s not too much worse
How would this hook up if you use an hdmi splitter like hd fury vroom?
Does this not interfere if I have an external capture card (i.e. Elgato/Avermedia) also part of the line up between the PS5 and the base station or any other game consoles for that matter?
I have the same question about that
@@elevatedponce Yeah me too, guess I'll hold off purchasing this while there's some sort of confirmation elsewhere. 😬
Will this work with Nintendo Switch?
I see this uses Dolby Atmos audio now. Does this mean on PS5 were stuck with stereo sound or using the tempest 3d audio with these? Dont think I can go from 5.1 dolby digital back to stereo sound. Might have to stay with my A40TRs
sound is horrible on my PS5 compated to my A50 Gen4 , really really bad, even after following the Logitech Setup Guide to the T. I think this headset had no PS5 in mind on development
Agreed…. XSX is amazing now but PS5 Wtf?!?!
@@rockrawpr1I enable AV and 7.1. The Tempest kills it audio wise! I had the gen 4 myself! Xbox was weaker now PS WTF?!?!
When streaming through my capture card I have to make sure the PS5 HDCP is off, will that effect how this headset works when streaming?
I turned my HDCP off and now I don’t get the dreaded “No HDMI device connected” screen anymore on my OLED tv when switching games or when turning my PS5 on. There is so much crap that has to work together it seems like anymore for these electronics to work flawlessly. I guess if I ever run into a problem later on, I can toggle HDCP back on and see it it fixes it.
Why set up as TV rather than Headset for this one? Different than how the gen 2 A50s were.
Why can't we use 3D audio for headphones? Does it need to be on 3D audio for TV speaker ? There's more customization for headphones 😫😫
Only problem im having is the game/voice chat mixing :( im disappointed
I have everything connected correctly but my monitor isn’t picking up ? Do you now why
MSI G272QPF ‼️
I have the same problem , any solution?
I figured it out
Turn off HDR and deep color output
Why do you need to disable HDCP on PS5? We can not use with a capture card as Avermedia live gamer ultra 2.1?
Literally says make sure it’s toggled on in the vid.
can i use a usb c to usb c cable instead of usb c to usb a? i like to stream rock band 4 occasionally and the new ps5 models don't have enough usb a ports for the headset, controller, and ps camera.
Yep! Should work just fine. We supply a USB-C to USB-A because we still live in a world where every computer doesn't have a USB-C port to take advantage of!
@logitechsupport cool, thanks
Will audio pass through with hdmi only without connecting usb c cable?
The Base Station will still require power to the red USB C port.
am I the only one that is having my screen go black for a couple of seconds every so often? The headset is great but ever since I got it, my screen goes black for a couple of seconds. Not sure if it has something to do with the 2 hdmi cables and the base?
Same for me , wondering if it's just normal , mine keeps going from HDR content on PS5 to just my TV's home screen as if I turned my PS5 off , really annoying
Guys pls should I turn off the base station when I finish?
Now I have the USB PC cable that is attached to the Duo cable dangling around🤦🏼♂️
So can't get a display from my monitor, Using an Acer X32 FP monitor and it just refuses to display anything through the dac. The audio comes through but no video output. I'm just using mine with the usb connection and have my consoles connected to my monitor, works perfectly fine that way. I know that I'm missing out a key feature of the dac, But it's stupid that I can't get a signal out of it. If anyone has any tips on how to get it to work please let me know. I have the hdmi out connected to the display and connected the consoles with both hdmi and usb connections as instructed, all my hdmi cables are ultra high speed hdmi 2.1 cables.
Did you get a fix ?
Just got mine when pc and ps5 are both connected and I don't even get signal for both
@@ljb7572 Unfortunately not with that display. After I got the Alienware AW3225QF, It worked perfectly with that one. It also works perfectly with the MSI MPG321URX that i got recently. It sucks that it doesn't work with all displays.
I have the a50x but my tv wont support Allm what can i do
Any news on the Astro a40 Gen 5?
No news to share at this time.
I’ve own the gen3 Astro A50 for years… then they shit the bed. I’m willing to give these another go or go with the new Sony Elites. Curious if anyone has experienced both and how the sound quality compares
The new Pulse Elite sound wonderful especially considering the $150 price. If you only have a PS5, I don't think the A50 are worth it. I've had better sounding headsets and ones with a better microphone for far cheaper. I really want to love the A50 but just cant
Why dont you use Dolby Digital and 5.1 Ch as with the A50 Gen 4?
The A50 Gen 4 uses Atmos instead of Dolby Digital and 5.1 Ch. The product's Dolby experience has been upgraded to Atmos and is designed to work closely with XBOX and Windows. Atmos delivers an object-based spatial audio experience, and its playback is different from older formats. The Dolby Headphones button has been superseded by Atmos for a more advanced audio experience.
@@logitechsupport So this headset does not support Dolby Digital 5.1 Surround Sound on Playstation 5 like the Astro A50 used to?
@@iTzACEx That is correct.
Sorry but I have my a50x settings different the way your settings are you can’t change between game and voice if you do that the audio falls off the whole settings you prefer are not the right ones for ps5
What settings have you done I’ve preordered a pair today for ps5 use are they good?
@@jackrosier5898I've pre-order too but it's scary how many people have problems or unanswered questions. I hope I don't have any issues
Ye please reply and let us know
hey so uhh make sure the red end of the usbc is in the doc and not the block😅😅😅😅
Why should the audio format be put to linear if there's a Dolby Atmos option? Anyone?
I have everything connected correctly but my monitor isn’t picking up anything 😩
Same for me do you know already why?
WHy you didnt chose Dolby Atmos option on AUdio Format (priority) ?
We didn't opt for the Dolby Atmos option on the Audio Format (priority) because the PS5's Atmos function does not currently support HDMI headsets, and we want to ensure a seamless audio experience for our users. As of now, we don't officially support Atmos on PS5.
@@logitechsupportin the future, can this change via update or will that require a new headset that supports this?
@@logitechsupport what happens if audio priority is set to dolby atmos, does it work? I want to have virtual surround sound but don't want to use 3d audio for many ps5 games 🙏
How do i eq these on ps5?
What happens if my ps5 is going into a soundbar?
Im confused If
i have to plug the hdmi from the docking station to ps5 how do I get power
From TV?
With the power cable as shown in the vid… The red one.
can i charge it using type C cable ? or only though dock ?
You can do it on the headset like the last gens
Followed all directions and my monitor isn’t coming on. I have a 32GQ750-B
EDIT: Not sure what I’m doing wrong but I have a pair of Astro A50X (white) I watched a TH-cam video on how to set these up and I watched a PC tutorial and a PS5 tutorial as well. In the video it mentions to have another HMDI 2.1 which I have (Watch Onn) and it’s labeled as ultra high speed. Anyways I followed all the instructions in to video for the PS5 tutorial and my screen is black with everything hooked up correctly. So I tried the other way and there’s nothing else hooked up to the base station other then the power cord and USB I turn on the PlayStation and it works but that’s because I have my HMDI 2.1 connected to my PlayStation to my monitor. My headset is up to date and I believe my monitor is
I have the same problem have you fix this ? Its only working when the hdmi cable is on my monitor.
I play on ps5
Unfortunately, these setting don’t allow your game voice balancer to work correctly.
No settings do! Update needed