Smith.ai Masters: How to Build a High-Touch Customer Engagement Strategy

Customers demand experiences that are fast and efficient - and customer engagement is at the heart of it all.
This webinar will review how to build a multi-channel engagement strategy that works across your organization.
Jennifer Bagley, CEO at CI Web Group, is teamed up with host Tom Armitage, Senior Marketing Manager at Smith.ai, for this live discussion.
What you'll learn from them:
- How to create a customer engagement plan
- The most important engagement channels
- How to train your staff to address customer needs
- The importance of 24/7 coverage
- How to handle inquiries with limited staff
To learn more about Smith.ai and sign up for 24/7 receptionist service for your business, visit smith.ai.
To learn more about CI Web Group, visit www.ciwebgroup.com/.