How to use | PWRHERO11 Cordless Vacuum Cleaner | EN

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[@1TRAOUGT]

It doesn't stay charged for longer than 15 minutes or so 😢

[@tara3870]

My pwrhero keeps falling apart. I dropped it and now the the stick keeps falling off from the base. I need help. Not even a yr old yet.

[@TinecoSupport]

We're sorry that this has been your experience. Would you mind contacting us and letting us know more details? You can click this link to contact us: us.tineco.com/contact/
Our support expert would be happy to help!

[@tara3870]

@@TinecoSupport I reached out and you guys fixed the problem. Thank you Tineco support team!

[@jennifern.2740]

Is the filter replaceable or can it just be washed?

[@MC10060]

I was watching the how to maintain video and it says the pre filter needs replaced every 6 months while the mesh filter needs rinsed 1 time a month. It's a good video.