Entitled Customer Gets Shut down - Why I Hate Selling Cheap Cars
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- เผยแพร่เมื่อ 31 พ.ค. 2024
- Another Karen Experience. Her entitlement is unreal! Here is the reason why I prefer not to sell cheap cars to the public.
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Flying Wheels How to run or start a business get a car dealers auction license dealership auto repair how to get a state inspection license is it illegal to make a fake inspection sticker what happens can you get arrested?Does my state require the car to be inspected what is checked Vehicle inspection requirements Karen Angry Woman Meme image unhappy entitlemed customer entitled cancel culture woke sold no warranty form as is buyers guide can you sue if a car doesnt pass Pre-Purchase inspection near me MA NH ME VT CT MI CO Florida CA TX GA 2020 2021 2022 CYA Protect yourself - ยานยนต์และพาหนะ
To complete the video, PayPal did give me the money and I told her to pound sand
Thank you for posting this. I was wondering.
I won't take Paypal anymore. I'll take cash or Venmo
I've seen people scam small business owners with PayPal countless times. It can be a hard hit for some. There's no legitimate reason for someone to insist using it. Especially if the transaction is done in person. You can't even trust cash from people like that. Safest thing I could think of is a USPS money order or cashier's check from your own bank. I think both can be verified with a phone call.
Refuse to ever deal with her again!!
Sweet victory!! 👏 I sold used cars for a few years and I feel your pain! People like her and her boyfriend are scumbags and I would of done everything in my power to get back at them, even if it cost me more then what the car was worth….just out of principal. You should of used there names in the video so others can shame them.
Where are u out of? New England?
She was not dissatisfied; she was pulling a scam from the beginning.
I agree, that's why she showed up on Monday, unscheduled, rushed you, before the transaction even executed. Classic scam. When someone is rushing you on timelines for something like this, it's a scam. Classic social engineering.
Yes for sure
Your honesty as a car dealer is very rare. Always go with your gut. You knew this would be a problem. Lesson learned. Thanks
When I had my business, every time I went against my gut instinct, I ended up regretting it. It’s always because you want to give someone a chance.
It was her plan all along. She had no intention of paying for the car. Hence why she insisted on paypal. Otherwise she would have transferred the money from PayPal to her checking or whatever account. Not everyone is honest and nice.
Welfare queen
probably paypal credit maxed out and trying to use it for repairs/parts. people are complete tools now days.
Fraudulent intent.
Not necessarily, some ppl have good intentions but have that out of charge backs.
She is a scammer
Some people put more effort into being a deadbeat than they would making an honest living.
I have worked with people that work harder to avoid working than the work itself would be. When I hear someone say Don't Worry About It, I start worrying.
Makes me think of all the bums out there at night stealing catalytic converters
deadbeats are aka victims of some kind
@@ricklazio7923 Yes the victim category, most of these types of victims have victimized themselves with ignorance, stupidity, or a feeling of entitlement
Its a culture
I totally agree with you ! Unfortuntely it's the people that you feel bad for is the ones that come back to bite you
It’s because they’re playing with you.
I need to say something about your comment. You are dead right! I'm a landscaper and do mainly high-end projects. I've only had four clients in the last eight years that were incredibly difficult to work with. One, they were usually rude or demanding BEFORE I signed them up. Two, they complained or were unreasonable almost from the get go. Three, extremely slow to pay progress payment per contract as the job progressed. Four, either make us re-do something or expected us to do stuff for free that was NOT part of the contract! They became problem customers. One day it just hit me, the ONLY bad customers I had were the ones that could not afford us! They should have never hired us! They bullied us to get a more expensive job at a lower price. Threats of "I'll leave a bad review", or I'll tell my friends use to work.
I worked very hard to always please my customers but I finally said enough is enough. I am much more selective on my clients and I do not do things for free. Period! And I haven't had a bad client in over three years now! Much happier with no Karens to deal with! Stick to your guns.
Loved this video.
Who would throw a grand at a dead VW?
I am a car dealer in NJ with $6,000 and under cars. This video couldn’t be more closer to the truth. The cheaper the car, the worse the customer. I deal with these a-holes every week. Most people are thrilled they got cheap wheels, while the person who’s buying the $1,000 hooptie complains that the cigarette lighter doesn’t work and demands that it gets fixed ASAP. Craig, you nailed this on the head.
I would not bother with anything not made in Japan (US or Canada too) and under $10K if I were a dealer. Toyota, Honda, Newer Sabaru, ...
@@torilessexcept that the Japanese cars that are sold here are made here
@@scottkasper6378
Not all
Kind of unrelated, yet similar.
I am a pediatric nurse.
I learned years ago that the most demanding and unreasonable parents are the ones not paying the bills.
Yep, I talking Medicaid.
Not all by any means, but a majority.
I've actually had a 3 month old baby as a patient.
Her perfectly health used the call light to get me to come to her room at 3am.
She wanted me to hand her a soda she left out of reach so that she wouldn't have to get out of bed.
I sell manufactured and modular homes for a living. Same can be said for this industry. They want the world and expect it for pennies and in most cases they don't have a dime to their names. The ONLY time it's worth even trying to sell to these people is because they have land. They have family land that was given to them, typically free and clear and that is the ONLY reason they get my time.
When I sold cars as a dealer, I had plenty of such experiences.
One evening, as I was getting ready to go home around 9:30 pm, a couple of guys walked in, stating that they needed a reliable car, but only had 1, 200 dollars. Which, because we had to collect taxes and registration, translated to roughly 900 bucks for the car. I had 2 cars that I could sell them and make about 75 bucks each. One was an extremely well running 1987 chevy 4 door with a straight body and weak paint, the other was a very good looking piece of shit Cadillac Cimarron. If you know anything about cars, the Cimarron is one that should never have existed. Anyway, I told them to buy the chevy, as it had at least 6 months left in it, and stay far away from the Cimarron, mostly because my partner had purchased it in a package deal and they absolutely SUCK. They insisted on the Cimarron. I told them to come back tomorrowand buy it from my partner as I didn't want to sell a known lemon. They insisted and I just said, ok, but you're signing a document that says it's a piece of shit. They did.
And STILL tried to return it a week later when it broke down.
Towed it to my front gate, blocking all my cars and insisted on a full refund. I called them and gave them 20 minutes to get it towed to wherever they wanted or I would have it impounded at their expense. They moved it, but still called me a crook.
Cheap people are unbelievable.
Thank you for sharing this about Cimarron. I had no idea.
@@olivierauberger Cimmarons weren’t THAT bad! Just glorified Chevy Cavaliers.
@@craigjorgensen4637 ~ Cavaliers were that bad, so a Cimarron was a glorified lemon.
@@meredithsdgto be fair, I once had a '99 16:31 Cavalier that I bought just slightly used - 7,700 miles. The original owner decided that she didn't want to drive a manual transmission every day after all. Her loss, my gain. With proper maintenance, nothing extraordinary, I got another 100,000 miles out of that car without problems. Original clutch. Original struts. All the original engine ancilliaries. I only sold it to get something nicer. Sure, the trim was cheap. In fact, the whole interior felt plastic-y and cheap. But it never let me down once. That little Cavy was absolutely stone reliable (Don't get me started on the Honda Accord that replaced the Cavalier! 💩)
This video reminds me of why I feel so blessed to not be working retail anymore. I started hating people and it just isn't worth it. God bless you!
I'm adding that, "Take a Coach's Night" to my repertoire. Thanks!
She would be that person to go to a restaurant, eat the whole plate, and then complain about something in the dish and wants a full refund
I've eaten all the food and complained about it afterwards, because it was somewhat overcooked, very sloppily prepared and hard to eat. But I didn't ask for or take a discount, nor a refund and still left a tip, because it's not everyone else's fault the cook didn't do their job right, maybe short staffed or having bad day.
now if it was half raw or rotten, I'd probably go karen mode :))
@@throttlebottle5906 I worked at a country club as a chef...we had a club member come in to eat..she and her party were assholes...she tried all the high priced meals...ate more than half...3 times...she thought she would get out of paying...so the GM gave her a plate fee of the highest dish she ate $45 bucks..
Ha I had a meal in a pub half way through the meal I find a sink plug in the salad, I call the waitress over she cringes and takes my plate away, a couple of minutes later the chef comes out and tell me I planted the plug in the salad and I would still need to pay for the meal,
I didn’t pay for that meal I did pay for my wife and children’s and then the manager told me I was no longer welcome back at that establishment!!
Don’t worry Bro I was never coming back!
“It goes both ways”
@@MussaKZN but you didn't eat the whole plate and complained after. You caught it half way through and notified the waitress. That's different.
@@CamberRockerCamber point being something there is a reason to be a disgruntled customer and also sometimes retailers and or wholesalers do rip off the public deliberately, so that why he should have went with his gut feelings, if it quacks like a duck it’s a duck unless it’s a lyrebird!!
I was hoping the person walking the dog stopped and said, “I’ll give you $300 for that Toyota”.
He needed to tell him he's on private property. The audacity of people. Trespass and walk up on you while making a video.
@@glenerickson358 found the white guy
@@thefiveguy5258 thats the funniest comment i ever read dude
@@thefiveguy5258 Found the Racist
@@16thdave I'm white bro
This is so true, when you sell something cheap you attract the worst people. been down this road many times.
Better to give it away to decent person
I feel your pain .I owned a repair shop a few years ago hard to run a shop whe a customer has a $250.00 car that need $1,000.00 in repairs and they only have $100.00 .
100 bucks is a nice start to DIY repairs.
Your right a $100.
00 is a good place to start for diy@@bobbg9041
I've had customer's do this with chargebacks and then made the call to let them know they'd be charged with theft. A lot of times, the "customer" make the mistake of stating the reason for a chargeback as "not receiving goods or services" If she's got the car.....and charged back.....she's stealing it. It's fraud.
Craig, I agree with Gerard. Consider this option.
@@RSwrightMD The last customer tried this with me for over $2000.00 of bluestone I delivered to them for a patio. Which would have been a felony theft in NY. They quickly recanted their chargeback complaint.
Charge her with theft!!!
Now I know the answer. The price being asked for is the price to pay with $50 or $100 variable. This video is your answer to my question. Thanks!
I think these idiots don't know that their claims result in a chargeback to the seller. They probably think the credit company will just eat the charge without looking into it.
Keep fighting back guys. Keep these deadbeats honest.
I believe she is trying to scam you Craig. She planned on charging back from the beginning.
defintely a scam contact the local popo
Just kidding and I mean the Toyota Avalon
Same I was thinking. Her ass would’ve been under the jail. That’s strong arm robbery
People are horrible
Someone bought my car roasted the tires off and 2 months later complained I ripped them off they want a refund 🤦🏻 I’m a private seller online sorry can’t help
I buy and sell a lot on Marketplace. It's getting to the point where I don't want to do it anymore. People are just obnoxious to deal with now. I had a lucrative side hustle, but these types of people are ruining it for everyone.
I'm a used car dealer in the uk and I feel your pain. The world seem to have am attitude of "I'm entitled" rather than "I'm lucky to live in time and place where the standard of living is so good", God knows our grand parents never had it this good... Where will it all end?
It will only end when Karen #1 (DJT) is dead....
In the US, our grandparents had it better than us millennials do now! 😂
Craig, you did it to yourself by not doing a cash only deal on junk like that. The power of telling people no is real.
True
Todd is absolutely right !!! You should have told her "No" !!! If you don't want sell cheap cars, dont advertise and then sell cheap cars !!!!
You should have told her no even if she wanted to pay cash. Doing business with people like that only encourages their bad behavior.
@@kitfisto1827 not sure I agree Kit. If you've advertised it and I've got the cash and I want it, I think you ought to sell it to me. He knows nothing of or about what kind of people I may or may not be !!!
@@FlyingWheels
I'm sure it gets old, but seems to me that Marley guy was fairly straight up and tried not to waist your time or his any more than he had to. Just my opinion.
When I make a major purchase, I try to find a bargain before I'm at the point I'm desperate to have the item.
Tbh, I woulda waisted both our time because I wouldn't have made an offer without looking at the car.
Never thought about your side of it getting bombarded by offers that seem ridiculous.
Customer gave warning signs: extremely rude, on welfare, refusal to come up with $900 cash, insistence on pay pal. She fooled the dealership.
I'd go repo it just on principle-even if it's not worth it financially.
@@channell11 I would actually donate a few hundred to this process.
Just go repo it and sell it again to someone else thus person is a deadbeat
He let himself get fooled. I would have kicked her ass to the curb once she laid in to my staff. Done it a few times and will continue to do so with unruly/rude customers. It’s not worth my time or their money..ever.
Definitely a red flag-yelling at staff, you can almost know, seeing that, that she will reverse the charge-the ultimate slap in the face that nasty people love to do.
First of all, it’s poetic that the income from this video exposing this evil customer gives you a profit. Someone’s income doesn’t determine their character. But at the same time, the reason many people like this customer and her boyfriend will be broke all their lives is the victim mentality you speak of
Just like Donald J Trump Jr
What a shame this happens. As someone that for many years needed cheap cars I can see how this type of person makes it hard for honest people that need to purchase cheap cars. Scammers ruin it for all of us. Sorry they did this to you.
She saw your other video when you went out of your way to help the guy who refused the warranty and she figured she'd take advantage of you.
probably
Flying Wheels After my 2 years in the Repo business I would not be advertising on any marketplace site , wholesale those junkers.
@@FlyingWheels Marketplace is a disaster. No one on there is really buying cars for themselves, its just all flippers/re-sellers. That goes for more than cars too, stereo equip, tools ect. Buy insanely cheap (Those feeler messages they send out) and if you bite they are making the profits. I used to sell on there but its gotten so bad in the last 6-8 months I quit.
I've bought a side by side, 3 snowmobiles, 2 trailers and sold a trailer and 2 sleds on FB marketplace in the last 6 months. I find it's a great place for toys but not necessarily for cars and trucks.
@@johnb8637 craigslist messed up when they started charging ppl.
People often ask why I'm so jaded dealing with the public. I spent five years owning rental property. Now if someone gives me any hassle at all I just tell them to walk. I don't need the hassle anymore.
My moronic neighbor rents, what a dumbass!! He could have sold his house for triple making $800K but he rented and made $40K and the does not include repairs and not the real estate market is starting to collapse. Remember the "Rich Dad, Poor Dad", it no longer applies in specificity, sell it !! Anyone renting a house is an idiot !! SELL, dump it! The OTHER neighbor paid under $900K and sold it 1 year later for $1.4 million while the other neighbor made a $40K minus interest minus repairs, $600K to the white couple while the cheap Chinese neighbors LOST money renting. Trust me, many Asians are dumb.
We made a LOT more selling my condo and investing any gains it then from renting it. I am still trying to figure out legal ways to use the money.
Dealing with deadbeat tenants is the absolute worst. There are a lot of people who rent whose business model is to move from one apartment to the next, all the while not paying rent. An endless cycle of fraud.
Sell the property then. Price of doing business.
My boss back in Charlotte had a killer way of dealing with rude people.
He kept the business cards of his competitors in his wallet, and at the slightest sign of rudeness would politely hand competitors card to person and explain how much better his competitor is and "you really should go talk to him".
Person would then get all "I don't want to.. blah blah blah" and my boss would say "I'm sorry, I have nothing to sell you. I do not need more customers you see I have plenty, I need less customers in fact and I am starting with you! Congratulations!".. I loved that guy he was the best!
If you accepted that idiots offer of 22k, he'd show up with 15
That is straight up theft and fraud on her part. she need to be held accountable
I drove tow truck for nearly 6 years and you're basically describing more than half of the people I dealt with. Had to take extensive pictures of every single car I performed any service on because people will do anything to get something for free and would make a damage claim for something we didn't do, bash us online, etc. I'm glad to not deal with people like that anymore. This situation sucks for you Craig!
When I went to Los Angeles Trade Tech a couple of the other students delivered appliances. The next day, customers would report that they did this or that... the manager would go investigate, only to find nothing. Turns out the customers were fishing for a discount off the appliance.
Your positive and you don’t let people bring you down. That’s a very good attribute to have and most of the people out there a pretty negative so good for you.
Thank you! the crazy offers I get sometimes I think I'm on drugs or something 😵💫
She is probably pulling some kind of scam. Considering she insisted to pay via PayPal, plus she acted all angry when she stormed in on Monday. It seems like some sort of setup
self employed for 20 years. the best advise i was ever given was to "fire / let go" of 10% of your customers a year, you know the karens... that gives you room to find more and better and let the headaches go. its hard to do. well done. you did exactly that!!!
Love this!! I'm on the same page. I'm not a pushover but I am honest and fair. I believe that what goes around comes around. You aren't going to cheat karma. Thanks for the video. Thanks for being the honest, fair person that you are. It's refreshing in this day and time.
I've been flipping cars for over 20 years.
I have learned this.
People do not read the ad.
It's incredible so unless I am selling something expensive I put absolutely no details on the ad.
Betcha Karen does this PayPal chargeback on every one of her purchases. She is wasting your time and then PayPal people's time too. And all for nothing for you and PayPal as she gets her full refund.
I hope you update us on how this ends......I am invested lol
Yes like a series!!!
Same
I got the $900
Update please.... And I know u can't, won't and shouldn't but put her name out there lol
@@FlyingWheels LET'S GO
That was a very entertaining AND cathartic video! I found myself nodding in agreement with everything you were saying regarding your frustration of dealing with the self-entitled, etc. Thanks for the chuckles!
Just take cash ! These people don't deserve your time .
I own a auto repair shop (36 years) and have had similar experiences, owners of newer cars are generally good customers, owners of old cheap cars that have many mechanical issues are trouble. It’s not worth the stress for a few dollars.
Landlords have similar problems. You rent out slums, you have problems because of the human shit that lives in that type of building. You own and rent or lease units that go for thousands a month, very few problems.
This is why I buy Toyota, it never need repairs, maybe a new battery but not repairs.
Not every single time but most folks that don’t have Money is due to attitude. Not always but most often .
just wait, Toyota is really getting bad@@toriless
Paypal is a large part of the reason I quit selling on e-bay.
Really? I won't do a transaction online if they don't use PayPal I'm sorry to hear that happened to you. Iv used PayPal for years with no issue. Then again I don't do business unless you have atleaste 100 sales with 98% or more feedback.
PayPal sucks ass
Now the want your bank account and social security number.🤦♂️
A while back I read a horror story about how the above-mentioned company has the right to freeze your checking account for up to six months while they investigate your issue. I buy buckets of freshwater pearls from eBay (ladies go bonkers for cheap pearls) and eBay is trying to sign me up for paypal membership since eBay now owns it. Sorry. I’ll be a “guest” buyer forever.
@@johig4378 They will. I used to sell new parts on ebay. Long story short they froze my account when someone bought a part they said did not work. They mailed me the old part. They got a new part and there money back. I quit selling after that. Paypal always take sides with the buyer
Glad people get to see what dealers like you and me deal with on a daily basis. Many car dealers are honest people. Like any business there are some bad apples but there are many good ones.
The Marine Corps taught me to be accountable for the actions I take.
This Karen is a good example of the opposite of what I learned.
Wow so your parents failed you
@@fenix310 - Actually at 54, I can't say much...only my biological dad failed me. I had GOOD ROLE MODELS who served in the Army and Navy. My mother got shamed by my aunts for coddling me a bit.
I DID get spanked, punished (Not like what you hear in abuse stories), and such. The conditions I suffer from are acute politeness and respect for others. (Until I get EXTREMELY disrespected.)
When I coached and had "suggestive parents" I offered them a spot on the coaching staff. They couldn't run away fast enough.
If I spend $900 of my hard earned cash on a car, I expect it to be in mint condition, have rock solid reliability, and at least a year of full warranty 🤪.
Ya wright
Me to I just can't find one
Seems legit...🤣🤣🤣🤣🤣🤣
900 is nothing you'll be lucky to find one that at least runs and drives, a warranty lmao lolol 😂 good luck
1910's was the time for that kind of standards.
I'm a car salesman, that's messed up. Can you repo it? Just so she doesn't have it? She filled with 💩. 😂
Hope you feel better after venting! Small business is hard work. You seem to do a great job and wish you continued success! Shame on the scammer customers: they waste your time, gum up the system, and ruin your faith in humanity. I hope that you have many, many better customers that you help and have positive interactions with.
Yeah, "Karens" like Donald Trump hurt lots a people.
I sold electronics and other things and love it when someone asks me what is the lowest you will take? I finally figured out the perfect comeback line. What is the most you'll pay? LOL
I use that line too. Shuts them up pretty quick.
Yeah and they usually say that before they even come look at it! I always say, I’m not negotiating with you until you at least come see it, that usually shuts them up too
I forget which movie star it was but he asked, I think, Aston Martin if they’d sell him a car at cost instead of retail. They agreed immediately as, like VW with the early Veyrons, they were losing heaps of money on every car they sold.
I have learned to be always polite. One of those initial low ball enquirers will end up being a customer. Treating people courteously even when you want to scream is the difference between getting refferals and getting a bad name.
@@chrisg6091 I agree but you can be nice when you use your comeback line. I've been in sales for years and most jerks tend out to be jerks. I've had thousands of customers sold everything from cars to electronics and always be nice but if someone gives the old line what is the least you will take I found what is the most you can pay and smile. Not be rude because they are being rude wit their line. If they say I can do this what can you do that's different. Sort of like a house offer all offers must be presented but you need a come back line always or offer. If your already selling at a really good price and someone offers you 1/2 they are probably trying to flip whatever you have or steal it. So I never just come done if they say what is the least you'll take lol. Also, when I was younger and not so wise I found out if you engaged super low ball offers and did give your lowest price they always came back lower.
People are terrible, don’t let her get ya down Craig!
Yes they are
"This is what is wrong with America" That is the TRUTH right there!
This is an interesting perspective. You're correct, lots of individuals have the "I'm me [pout] I feel how I feel and get what I want"
I know the feeling selling on Fakebook market place!!! I get so mad I end up deleting everything!
America sure has changed. I remember when someone's word meant something.
When you cant trust the government the people become the same way bunch of cheating lying SOB's. There are too many shysters' We the good people need to be strong and stand up against this time of social disaster start with your children because its been proven our school systems are teaching this social degradation. If we don't we are going to loose this country. Facebook, PayPal, they are all part of it. Amazon too. Capitalist pigs have become Capitalist's bullies. Great video very informative and telling of the way we are becoming. sorry for the rant.
It is All about who the democrats have chosen to promote, followed by the media , and others. Right No personal responsability
Thanks Biden
Thanks lying and filthy TRUMP. Your MAGA has demoralized the USA.
@@wvhollargirl7549 Guys, this happened way before Trump or Biden.
Anyone who has sold a car has met this type of person, recently sold a car, 50,000 miles ,complete service history and 4 new tyres asking 1000. Got offered 500 and when I declined it they then sent abusive messages about me and the car. Through the following week I received increased offers from this person getting up to 850. I then sold the car for 900 but left the advert with a reduced price of 850 for two days, gues who was pleading with me to arrange a viewing……sorry, just sold it.
Sounds like you were trying to make someone happy. Kudos.
I no longer accept PayPal that’s not a personal payment.
It would be a shame if Karen's info were to get leaked, or if a Craigslist ad with her number was placed with explicit instructions to call after 9pm because she works 2nd shift.
🤣
Cyber attack on a pipeline uncovered Karen’s personal info 😂
I doubt she works.
Spot on! LMAO!
thumb this reply up if you opened this guys comment thread to see if her/Karens info actually got posted lol !!
I can totally relate to you. I have had a similar thing happen to me. After providing a service to our clients, some of them do charge backs. But I take them to court and spend more money than they paid, just to teach them a lesson. I am very thorough with my paperwork and make sure it's written in plain English. I have yet to lose. I can just see the smile on your face when you resolve your issue with Papal in your favor.
I run Buy Here Pay Here and yup, this is my life everyday ! Great video Craig
1:42
Me: "You love Magnums dont you baby"
Her: °bites her lip and shivers at the thought°
Me: "Dont be so shy...you love riding on that Magnum dont you"
Her: "oh god yes, dont tempt me any longer, bring that Magnum out and let me ride atop"
Me: °pulls up in a shoddy old 2006 Dodge Magnum°
Her: "What the fuck is this? I wanted a Magnum....not a Dodge Magnum"
Welcome to my life in the emergency department. Everyone is entitled, everyone is a victim, and people who don't pay a cent for their medical care are absolutely the worst and most wasteful.
A family member was in the Baltimore ER for 8 hours one day and witnessed your frustration first hand.
@@AStanton1966 I worked ER in Flint MI for a few years. Let me tell you...
...but we should give them more. The liberal mindset will destroy this country.
You could’ve just said you hate poor people without saying all that
@@JoeyDNetsfan mostly drug addicts actually. I guess they're poor
you have to expect people to low ball when 90 percent of dealers charge way more than the cars actually worth
True but that's why you gotta know market value and be in the ballpark of a fair price.
You said, “ I hope this video was helpful.” I hope it was helpful to you to better understand that you just need to get rid of all those cheap cars. Over and over again you stated that those cheap cars or rather the people who buy the cheap cars are a huge problem for you. On the other hand, it is a pleasure for you to work with customers who buy your more expensive cars. Give yourself a break and get rid of the cheap cars.
It's in my concrete buiness as well. All the cheap buyers are the worst. I FEEL YOUR PAIN. I HOPE SHE SEES THE VIDEO.
She owned a Bug that needed a part or something, and she went thru all this so she could slyly steal the part / swap the part with your one.... Man, I would've called the police as soon as that chargeback happened and she still had the car... Peace and love from the UK 🙏
Can't call no cops man
Police will fo nothing-they say it's a civil matter take her to small claims. Been there done that a total waste of precious time and money.
Many sellers of electronic equipment refuse an after sale return, for the reason you gave, the purchaser will swap parts with faulty components they already own. For that reason alone I will not use ebay.
I’ll give a hundred for the boat. THATS CASH TODAY BUDDY!
Lol, be careful what you offer, after the nightmare he's had with that boat, he just might take you up on it!
@@GroundedFlyboy737 Lol you’re right.
😆
definition of *boat* "a hole upon the water, unto which one endlessly pours money"
@@throttlebottle5906 A wet hole?
I think I've watched about 10 videos of yours, and I've enjoyed them. I've only had one bad experience with a used dealerships. I also like flipping cars, until I started running issues with people like you've encountered and on top of that, fees going up. I gave that up. Anyways love your videos, keep up the good content.
I completely sympathise with you. You're obviously a fair person. More dealers like you would be good. It really sounds like this customer acted in bad faith and knew she was going to gouge you even before she took the car.
A scammer.
When I sell anything on marketplace and get low ball offers. I send them pictures of eBay listing for cheaper alternative brands. And just say “ I think this is more in your budget”.
Lmao like he could have a bicycle on the lot and take the low ballers to that and say here ya go
And then they come to my store and complain the 10 dollar headphones they purchased aren’t great like Beats. Or why did I charge them 10 bucks when they can find the same ones on Amazon for 8.25.
People are the problem.
8 minutes in and you're talking about everything other than the deal you keep telling us you're going to be talking about. You're definitely a car salesman. Keep them talking as long as possible.
3 mins of "not worth my time to sale" these cars.
Your a special kind of person hey, watches a whole video then complains about it, your probably just like the VW chick ....pain in the ass !
Thanks for the heads up. I jumped to minute 8 😁
Holy crap he is such a fucking cry baby! That was like a year long bitch fest. My ears hurt. After 4 min didn't even care if you were right or wrong just wanted you to stfu. Never even showed her!
@@Craig_Narramoore Then don't buy the cheap cars then. Like that boat you evidently did not look in to well enough before you bought it. You evidently don't have time to actually research what you're buying to resale.
I think she was planning on doing what she did from the get go that's why she was so insistent on getting the car before payment was confirmed
Bro.
Retired car guy. Successful one. Sometimes I would tell a mooch in the middle of a deal that I sensed would be a headache later that I was having a case of sellers remorse, and tell them we wouldn’t be doing business together, and kindly get the F off my lot.
Stay strong bro.
If she charges the sale back and doesn’t bring the vehicle back, isn’t that theft / fraud?
Yes.
lock her up!
A friend who trained me to sell cars years ago had a saying for As-Is sales. You know what As-Is means don’t you? It means that if it breaks in half on your way home, YOU own both halves! You gotta love it!
They don't give a shit. Here in PA, the state cops will come after you for even a 1000 dollar vehicle, it happened a few years ago when my partner sold a decent 95 f150 4x4 for 1000...customer was pissed off there was a hole in the gas tank...cops came and slammed us with a big fine.
@@W0RLDSSMALLESTVI0LIN
No such thing as that in the UK, buying privately is at your own risk.
@@W0RLDSSMALLESTVI0LIN I have zero issues with As is sales as long as the sales person is honest about the leaks and other issues. I’d still buy it anyway. Just Be honest about it.
@@bamafencer12 we didn't know about the hole in gas tank, it was at the top of the tank and we didn't see it. Being a dealer is a huge risk and headache..
@@W0RLDSSMALLESTVI0LIN damn that sucks. Cars and trucks can be money pits especially if the maintenance wasn’t kept up.
In my (much) younger days, I worked as a mechanic and as a used car salesman. Nothing in this vid is new. 10% of the customers cause 90% of the problems. Now in my retirement, I choose to work on antique vehicles on the side. Strictly my terms and any sales are private with no comeback.
I get charge back attempts all the time. I'm in Ireland but the card issuers/banks here do not automatically charge it back and then ask the question later. They send the charge back notice and give a date for a valid response, usually a month. After that, if they receive no response, they will charge it back. Once I supply a copy of the receipt there's no problem and I never hear from them again.
What a pain. I bet she's already sold it to someone else for a mark-up.
Yes and even when you take to task, she gets free money for 3 or 4 months.
In Illinois that would be considered fraud.
in NY it's called being democratic.
@@D4x4Bronc No it's being an asshole. I've seen Republicans do the same. Keep politics out of it!
Illinois is a great place. My father voted Libertarian his entire life, then he died and began voting Democrat :)
Theft by deception
@@josephheyd2543 you tell guy to keep politics out of it while you add more politics into it. Thats the mindset of the political left. .. tell others not to do something while you are doing it yourself.
Amen to your sentiment…🙏 Love your videos! I was in the business for 18yrs and I can so relate! That’s exactly why I get out! lol Keep up the Great Work!
Sorry you had to deal with this. Entitlement and victimhood people are poison.
You and your team members need to start wearing body cameras.
🤣true
I'm the type of guy that would rather shop at an overflow lot, with $3000 - $5000 to play with.
Same here
Same
Unfortunatly you're just not worth the time when theres real money to be made, and theres more important customers to be ripped off. I'd hate to be the guy offering $22k cash on the spot today on a truck listed at $28.5k, like, screw him for even offering his business, what a jerk!
@@PeteDGAF i agree with you, 22k isn’t that bad of an offer you could counter with 25 or 26 etc - he is right though most folks made ridiculous offers
I functional Avalon is worth more than his $2k margin, the other were all junk though.
My ears are hurting from this guy crying!
The dealer I recently got my car from was a huge headache. I never asked about the price or if he was firm on it. He told me the price after all the fees/taxes and I handed over the cash. Then he received my tag and NEVER contacted me to come pick it up. I eventually (over a month later) called the dmv, then asked him where my tag was, and his response was, "How are you driving around so long without your tag?". When I showed up to get it, his brother WITH A BOX FULL OF TAGS fiddled through it even though he knew where mine was for over 5 minutes just to further inconvenience me. I guess sometimes even doing your best to be a good customer doesn't always pay off.
I run a small engine shop and you have two options to pay: cash or check. And if they ask to make payments, I tell them: of course you can! One payment, upon pickup.
I never haggle or presume upon the generosity of people in business - it often results in me getting a better deal and better service.
@Wales Eakes Well I've been in business 9 years and it's never happened. I think it's because the bank charges you a pretty good fee for bouncing one... whereas card companies "guarantee satisfaction" for your transaction, therefore all you have to do is call and whine about something whether it be true or not and they reverse the transaction.
Wow man, today is the first day I have ever seen your channel and it's like you are literally narrating my life. Damn, I feel you.
If you tend to keep these junkers around, even though you don't really want them, you are guaranteed to get the nickel and dime hustlers coming after you to either get it super cheap, do some quick bondo work or light mech repairs and flip it, or just be a pain in the ass and try to get whatever they can from you. Dump them or part them out, you'll get more for the scrap (or parts) and you won't have the headaches.
Definition of insanity: Doing the same thing time after time and expecting different results. ;) Don't be insane lol
Dont sweat it man, as long as you have the documentation paypal will credit you back the amount. If you attached the files she signed, you will win.
Not always true. I run a home inspection company and even with signed agreements, proof of reports delivered and emails from the client thanking us for a great job and confirming receipt of reports and multiple emails with follow up questions and an email saying they backed out of the purchase of the home because the seller refused to fix a major structural problem and thanking us for saving them from a surprise 30k+ repair PayPal still sided with the client.
Small claims court Judge on the other hand told them to pay up in cash plus extra fees or he'd call the local po and have him arrested for fraud. But I still lost because I had to take a day off of work to go to court and the extra fees didn't cover that, just the bank fees that I lost and judge wouldn't allow the extra for lost time.
There is no black and white with Paypal. They have terms, but if Paypal rules in the favor of the wrong person, they all go out the window and it turns into a dogfight.
I'm not going to sit here and discuss scenarios, but as we see in the video someone is objectively being a scumbag right? If Paypal wrongly rules in her favor, our boy over here can still win, but it depends how hard he's willing to fight for it. I may turn into hours and hours on hold, and talking with 12 different people - It can border on not being worth it.
At the end of this video you had hoped that we were at least entertained by it? Hell yes! This video was educational and very funny by the way portrayed in detail your fantastic ‘Karen’ customers! LOL 😂
Facebook marketplace in a nutshell.if you can't offer 85% or higher don't bother me lol
Thanks for the update and I am glad you got your money back! hats off!
Follow your intuition. Politely tell them to take their business elsewhere.
"Do to others what you would want them to do to you." Matthew 7:12.
Thanks for the reminder Craig!
Luckily here in Europe, we only transfer through banks so that a chargeback is difficult to do from a client. Paypal should be more strict in listening to both parties if something occurs
I'm so glad pay pal gave you the money back. People are so nuts these days, don't want to work for shit, wants everything cheap or free without even working for it then have the nerve to play victim like you said.
Exactly! Too many are allergic to “accountability”...unfortunately.
Regardless of what kind of business you're in you'll deal with people like this. Over time you recognize the "Karens" on the first contact and turn them away if you're smart.
ive dealt with crazy karens 3 times in 20 years of building houses and each one was enough to make you want to quit owning a business
Reminds when i rented out my second home...guy instantly was hassling me on little stupid stuff...told him I see where this is going...take a hike.
Sadly, the Chinese neighbor rented to one. I constant pain in the ass but not being an investor my hands were tied. I was so happy when they moved. Constantly violating the rules, I tried to be tolerant but was not rewarded. I just hope the lazy owners to not get another Karen to replace her. Renters are the worst neighbors, they have NO social investment in being decent. I hate them !!
I'll give you 76% your asking in platinum shavings. Take it or leave it!
I like hearing about other peoples’ jobs and the particular downsides associated with. Makes me appreciate used car sellers more, and that most, like mechanics, are decent people.
I dont know how you do it. I genuinely appreciate and respect your transparency and honesty and it's disgusting how some people could treat an honest person like yourself trying to do clean business. It's what keeps me out of the business.
Buy a vehicle from him then see how u feel!