What it's REALLY like to work as a bookseller
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- เผยแพร่เมื่อ 7 เม.ย. 2024
- So you want to know what it's REALLY like to work as a bookseller.... welcome to my real life, chaotic week as an online used book seller!
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Hi! My name is Mel (aka) Back from Burnout! And if you’re a reseller wanting to learn how to sell on eBay and how I run a successful eBay business selling second hand items from the thrift store then this is DEFINITELY the place for YOU! On this channel, I upload 2-3 videos a week surrounding topics such as tips for selling on eBay and how to make money selling stuff on eBay. I help you get a better understanding of what it's like being a full time eBay reseller and I'll show you what I do all day as a eBay reseller in my weekly reselling vlogs. And I basically answer any and all questions any eBay resellers may have who are looking to grow their eBay business!
Awe I love how Tom is telling you you have out grown your space. He is just a gem of a man. Mel the universe was really in your corner when you moved to the warehouse and Tom was right there. Loved seeing your guys together! Have a blow out sale and liquidate before you move. Less to move and you can let go of the things that no longer meet your metrics.
He looks after me ♥️
@backfromburnout he watches out for your "back" we can tell by the way he controls the camera when he films.
I once got a negative feedback because I didn't leave air holes in a box, for a doll. The feedback said, "There were NO AIR HOLES!!! SHE COULD HAVE DIED!!!" Really? Ebay removed it right away, of course. People! 😑
That’s a random one!
Some of those doll buyers are hard core. 😂
Oh dear! 😂😂
Oh my, that was a serious doll buyer. yes some feel the dolls are alive for sure.
OH Thanks for the laff!!!
So glad to learn the difference between ex libris and ex-library! I’d been doing it wrong.
Me too! - and my hubster is even a librarian 😅
guess I missed it; have to rewatch the video as have no clue of the difference
This Book Belongs To:
As someone who does a lot with vintage papers, you do need to move because even if the water is not directly on the books the moisture will absorb into nearby books. When you’re around books everyday it’s easy to not smell the trapped moisture in the book pages, even when dried, but the new owner opening the book for the first time might and you don’t want dings on your feedback. It’s a sign Mel that you’re ready to grow grow grow. 👏🏻👏🏻👏🏻 And if you have extra space for now put in a little area rug and some thrifted chairs and make it like a mini library seating area with a cozy desk for you to do your own personal reading, journaling, planning, socializing etc. be sure to put in a little doggie bed too ❤. And having Tom to help is such a bonus! He’s a doll ♥️. So happy for you!
I actually love that idea. Yes I think the time has come that I need a little bit of a bigger space than what I have and I desperately need a prepping area.
@@backfromburnout - When/if you get a new space, get a good quality dehumidifier and run it when it rains or the humidity gets really high. It'll help suck some of the moisture away from the books...
I love that you are doing this vlog!!! Do more Mel! We love watching you and your life with reselling! -Wife of 74Vintage
Thank you! Will do!
You and Tom are so cute 🥰. Excited about you getting a new warehouse. All your hard work is paying off. Remember what Tech said “I want my next dollars” 💵 ❤❤❤
Yep I’m working on finding all those dollar bills!
I agree with Thom. You've definitely outgrown your space and a larger warehouse will benefit your business.
One real take is Tom got your back and will not let you fail or lead you wrong. Bigger and better. Space is wonderful
I know I told you this on the live chat but Thom reminds me so much of my own, ornery, curmudgeonly, grumpy, Taurean husband, Eric. Love when he's on camera. Lol. XOXO from Canada
Tom is definitely your soulmate. So happy you guys are together! He's totally making you a better person in real time. It's all we can ever hope for in our significant others. ♥ 😎
Every time I see Tom in the video, I think of how nice of a guy he seems. I’m so glad you’re happy.
He is very nice and I’m very lucky ♥️
Seeing the wild kangaroo hoping down the road was really cool to see. Thanks for sharing that.
Glad you enjoyed it
Hey Mel, I am so happy you came to the US so I became familiar with your youtube channel. I enjoy your videos so much even though I don't know anything about selling books. I have been selling clothes and home decor on ebay since 1999. Your videos are so informative and I love how you also put stuff in there about your personal life!
Thank you so much!! I appreciate that!
The Bat book, it’s not greedy, you know the value and you’re running a business. Love your videos, I have learned so much from you. Thank you.
Sorry to hear about the leaks but a move as soon as possible is best before all your items get ruined. I wouldn’t wait a few months. Great price for the warehouse! Glad to see you and Tom laughing and smiling throughout your workday. It’s nice to see you happy with your sales journey and your personal life.
Love your videos Mel❤ u and Thom compliment each other perfectly he keeps u grounded and u bring out his fun side instead of his grumpy side hahaha keep up the great work guys ur empire is growing 🏦🏦🏦🏦🏦🏦💕💕💕💕
We are Ying and Yang and I love it ♥️
Books and water don’t mix, I agree with Thom… time to move
books is a lot of work …. i admire your tenacity ✅
They really are. It never stops and there is always so many of them.
I think I left a comment after viewing your warehouse for the first time when it was empty. I thought it was too small. Aside from having a larger prep area, you need more space between shelves. I am thrilled you're doing this Mel. Always, set yourself up for success!!! The other thing is, your going solo in your business is holding you back so much and it will always have a negative affect both on your business and your mind. Talk to Tom about it. With this new move, you will have ample space for another person. Every time you move to a bigger warehouse, hire an additional employee. I know you're very protective of your baby (the books in your warehouse), but you have to think like a business woman You have to learn to delegate work, to be truly successful. It will be okay, Mel, and you'll see a big difference both in your professional and personal life. Great vlog! I wish you could have a video schedule. You most likely could if you had an employee. Is this warehouse in the same lot? Love you, Mel. You're my favorite TH-camr, and I watch a lot of home decor, unboxing, DIY, beauty, poker, family, and more! Congratulations, you went from a tiny shed, to storage sheds, to a small warehouse, and now to a proper sized place to conduct your business. So well done, Mel. Enjoy this new leg of your journey. Every book you lift on this move should make you filled with joy. You've done it, Mel. You have created an empire. 😊
Love the long videos! I immediately felt your pain/stress thinking about packing up all those books and moving into a new warehouse especially in the winter... ughhh!!
And as resellers there is almost always stacks of crap to list and organize 😅 If anyone can do it it's you! My stacks thank God aren't as huge as yours 😂
OMG you’re amazing. Staying so positive through any adversities, and buying salts and Japanese for Tom.
I loved it when Thom said, “what’s wrong with these morons” in regard to that ridiculous neutral feedback. I’d block that buyer.
Thom deals with a lot more of this than I do due to the size of his store and he wastes a lot of his time fixing things like this. It can be frustrating when you just want to get on with other stuff.
Awesome video, loved it ❤ Thom is a gem. The whole feedback system needs an overhaul. Yesterday I got a negative removed as buyer wasn't happy that a certain function of the calculator didnt work - it was clearly mentioned in the description. Last week it was a neutral for 'not what I expected'. Uhm, ok? Our photos etc are always pretty good at painting an overall picture. Contacted her to see if there was anything we could have done better? Her response 'no the book is great and I will still use it, no complaints with service either'. Then what the heck!! So incredibly frustrating 🤬
Might be worth your time to message the buyer and thank her for being a loyal customer and also mention “by the way” when someone gives me a neutral rating/review it affects my sales like a negative one. And maybe send her a coupon too? 🤔
I don’t think people know and eBay harasses people to leave feedback and they just want to get it done.
I agree to let the buyer know. I had no idea a neutral affects you this way! And I think I’ve left a neutral before.
Thanks for the tip regarding ex Libris and ex Library. I have quite a few ex library and may have selected the wrong detail risking a feedback nitpicker/time waster.
Glad it was helpful!
Mel it is wonderful Tom is thinking of how to help you and what is best for you! Also even though you will have to pay more rent, in the long run maybe having more space, a better work area and NO LEAKS to impede your work will pay off big benefits in the long run! I hope you do it as it seems like best solution! You can do it!! 😁
The fact that Thom has a snorkle on the truck says , the rain won't bother him anyway
This was another fun video to watch. Thank you.
Love this vid and the long format!!!! Always a PLEASURE to watch you!!
Omg I was so excited when I saw your video posted! Love watching your videos Mel! Let’s goooo! You got this!
Mel I just love your videos. Love the interaction between Thom and you. I know that it was a HUGE task when you moved last year. Hopefully you can get assistance. Looking forward to seeing the larger warehouse. Wishing you continued success from Independence, Kentucky.
The information in the books is helpful. Love your channel!
Absolutely loved this vlog Mel! Thom really does have your best interests at heart with moving to a bigger warehouse and whilst it might be hard work and daunting I really think he is right and your business is definitely ready! You’re doing amazing! Look forward to your next video!
Yes. He is always looking out for me and just wants to see me work to best of my capability. He believes in me a lot. ♥️
What a great vlog! I always get so hungry watching you two 😂 love you guys !! ❤
I’m so glad to see another “Mel” video and bonus - we get to see guest star Tom. My heart hurts for you knowing how much work is in store for the move but really, water has to be a books worst nightmare outside of a fire. Wish I could be there to help in all of it. I know Tom’s crew will help if they can.
Awesome Vlog Mel. I felt for you seeing what needed to be moved, but sounds like you might be fast needing that room.
Can’t wait to see the next moving video….your videos are the reason why i am starting to sell books. Love the videos Mel
Love it so glad to see you back
Thank you
I think you are doing an ABSOLUTELY GREAT JOB!!!
Really enjoyed this vlog Mel, it us great to see you and Thom smiling and doing stuff together. Just a note though, dampness is the enemy of paper and if mould sets in you are in trouble. Make sure air is curculating (fans?) Get into your new warehouse ASAP, you will love having more space and I'm sure you will be able to work more efficiently. Thanks for sharing lovely lady! ❤
Loved the mashup vlog style. Thanks for sharing
Glad you enjoyed! Thanks for watching!
Hi Mel, thank you for a great video, I loved it. ❤
We need more cat in your future videos
Ha ha. Penny is very beautiful
@@backfromburnoutShe really is 🐈
Just wanted to let you know how enjoyable I'm finding your videos... I'm watching the one where you're singing"Over the Rainbow' in the car and annoying your partner, also worrying about the rain getting into your warehouse... Have you ever heard Barbra Streisand's version of Over the Rainbow.?... She found an extra verse... Very cool... Best of luck with the packing work and the GUITAR WORLD mags....!!
longer vlogs are great Mel! you should do a week long vlog every week. Also Thom is right, you have to move. I would imagine it will help you increase sales.
"Mel's Mash-ups" sounds like a good series name!
I like making the mash ups. It’s actually much easier for me to make and more variety happens.
Loved this video!
Hi mel!!! I subscribed few weeks back. I love books! And i found you through Philly flipper!!
Block the buyer. I don't tolerate rubbish buyers.
Love the vlogs!!
Love your videos ❤️❤️
I really like the format of this video, Mel!
Thank you! It was a bit of a mash up! Sometimes it’s hard for me to make the long videos in the warehouse due to a lot of noise happening around me. The concreter next door have a big machine that they use each day that is very noisy. It was easier for me to make smaller snippets of my week than one long day video.
I love your videos. I can’t wait until you upload them. I love your journey and see you grow and move in a totally different direction. I have too gone into a different direction after the loss of my partner of 15 years and now I have met my new man and life couldn’t have become so different ❤🥰🙏🏼
Love the kitty! Love your videos!
Just getting caught up on some of your videos! Looking forward to getting a warehouse 3 tour and some more great moving content in the future. Sounds like a big project, hopefully can spread it out over a month!
It would be nice if there was a requirement to contact the seller before leaving neutral or negative. I hope you enjoyed the book sorting!
Great video. I agree you need to move to a dry space. Water is not an option around paper. I bet you can be more efficient with more breathing room also. You seem so happy despite the bumps in the road. Thom is good for you!
loving this VLOG style VID keep up the good work. way to hold steady for the 160$ sale I have been there too.
Thank you!
Just subbed as I can never remember your Title...!! Sorry about your hassles wit the rain and space concerns...!!
The video was gorgeous and I noticed the passion in your voice i hope you always stay passionate 🎉❤
Neutral Feedbacks: here in the US anyway, Neutrals don’t hurt our eBay store stats, so some sellers opt to ignore them. I do try, when I have the time, to attempt to get them deleted just to keep the Feedback section cleaner. Most of my Neutrals are for the Post Office taking too long to deliver items that leave here ahead of schedule. Sellers shouldn’t get dinged for Postal issues or have to waste time with such silly feedbacks as your recent one. 🙂😶😉
It feels like we get shadow banned here. Sellers definitely feel a drop in sales with neutral and negative feedbacks. It hurts.
@@backfromburnout Here it's always hard to try to figure out the sales roller coaster. Lots of folks try, but their ideas are rarely born out over the long term, but the waste of time is certainly true no matter where you are located. The randomness has always been one of eBay's selling challenges. 😉
Loved this long video!
So glad! Thanks for letting me know!
I'm here for your vlogs, Mel! From kangaroos, to leaky roofs, to awesome rare books, to hangouts with Tom, it gives me a peak into your life as a reseller in Australia. Love it. 🥰
Thank you Dana! X
Great vid as usual. So much stock!!! But my favourite bit was ...... the RAIN 🌧 I’ve forgotten what rain looks like over here in WA.
It hasn’t stopped all day again today! We’ve had a lot of rain this week. Tomorrow is supposed to be sunny and I hope so as I have a lot of photography to catch up on!
Yes I was thinking the same !! Send some our way ☺
I really enjoy your video's. Thank you
Such a treat to see you have a new video! I know you hate to move,but my opinion is to move. The leaks are only going to get worse. Wish we lived closer,I would come help!
I liked hearing the stories of different books like the bat book.
Thank you for the feedback!
You go, girl!
I just found your channel and looking forward to your next video:)
Love this! You're livin' my dream
You can do it!
Great video and yes I think you would do better to move to the larger shed. More room to grow and expand plus more room to move around and hopefully not run into anything. Also when I leave a review I base it on the condition I receive them in as well as the length of time and if any communication how did it go. Looking forward to the upcoming videos.
Great video. So much happening. EBay be crazy.
Yeah it never stops!
Yay! My favorite TH-camr ❤️❤️
You're the best! Thank you for watching and supporting me!
I love to watch how you & Tom interact with each other. Y’all are so sweet together. Love the long video and I’ve recently started back listing in my eBay account 🙌🏻❤️. Wishing you well and look forward to the next one ❤
Don't think I've ever left a neutral review before but it's good to know the potential effect it can have for the seller, interesting. Good luck if you do decide to move to bigger warehouse, I'm sure you can do it! (Pay someone to help?)
Yes they do really effect the seller. If you have a problem with an order most reputable sellers are very approachable over message and happy to help fix the problem and find a solution. For many people like me, this is our full time income and we want to do the best for our customers.
Until you get your new warehouse maybe you can draft some listing ahead of time so when it does rain your able to still list some drafts if you can't photograph that day. Great video again girl, you rock!!
Good Grab on the Sign Language books...!!
Stock in, stock to process, stock out. It’s the repetitive nature of reselling. For you it’s media, for me it’s plastic totes of tools, repair parts and whatever I happen to source. Every time I see that you’ve achieved a few new bulk buys and covered your work surfaces again, I have the same thought: rolling utility carts, or in your case, rolling book/library carts so you can sort on the carts and not your packing/shipping bench. Good to see you making videos again. 😉
Go for the bigger warehouse, Mel! You can do it! You will make more money to cover the cost of it. And it will give you room to get even more organized. You can have bigger photo station, office space, TH-cam-studio or maybe rent out part of the space to Tom? (You might to the sorting job for Tom in your space for example?) Just a suggestion for you - could you rent the bigger warehouse earlier and do the move over longer time? And then you don’t have to do all of it in the winter? Yes, I know you will have to pay rent for both of them, but it will only be for 1-3 months. Just a thought… :) Great video as always ❤❤❤
Tom has kind eyes.
He is right. Your work is paper. He is right about the splatter affecting an area. I think your move may be challenging, but I notice you mostly have plastic wrapped bundles on your shelves. They will be easier to move like that than individual books. Look at it that way. Ask Rom for one of his big crates you are sorting through in his warehouse. Load it up. Have his forklift move that crate, etc. Get your shelves down and over then up again. Start loading up your bundles. Tell your kids you will throw them a BBQ or something for helping. 😉
And he is right. If you get a good deal you have no sort room. Don’t think the new one is too large. Just set it up how you need with an easy set up for expansion. Can’t have water with books.
Missing your packing order videos! Please, do more ❤
It’s a mess in the packing area currently which makes it hard to
I wish ebay would really adjust the feedback system. Its unbalanced and not good for sellers to deal with. I feel ya on that one. Though, Ebay does always protect me as a seller. I just hate the hoops we have to jump through. Tom is a great addition to your life. But don't forget to take charge and just keep making good things happen! Collect those dollar bills. And get those books to a dry place! Good luck!
Yes. I don’t like that you seem to get shadow banned after bad feedback when often the feedback is unjust. Thank you for watching us!
I sell stamps on eBay. Feedback can make or break us but in and of itself has become meaningless.
Seller can receive but not leave negative or neutral making it one sided.
I've seen positive comments posted as neutral or negative and eBay won't change anything.
Star system is even worse. There are no criteria and buyers don't understand the big difference between 4 and 5 stars. It's completely subjective and therefore worthless.
I sell on another site, Stamps2go, that has no feedback at all. Buyers mark the transaction complete when they receive their order and all is well. It takes the place of a positive. If there is a problem with an order there is a complaint system to use.
Seller info button has seller startup date, number of transactions completed since startup and number of unresolved complaints, if any, for the past 6 months which takes the place of a negative.
It works just fine.
Your a great businesswoman!!
I have not finished the video, but as business owner to business owner, you should not think twice about moving to a bigger space. Efficiency is the key, look how many hours you have lost listing books that you had to discard and worrying about the leak. Hire a part time assistant, move on to bigger space, smooth the operations. Your business is now a priority. I watched all your videos when you were in the shed, please look back on how you became efficient moving here. If you can make 175 dollars profit on a bat book, you don't have worry about the monthly rent. You need someone who loves to organize and has a sense for detail so they can balance your skills.
Yes I think you’re right. A staff member would be good, I think it’s time to look more seriously at that so I can grow further.
Beautiful rainbow!!! 🌈😃
Wasn’t it! So pretty!
You really work hard. I hope you make enough money to make it worth it! Thank you for the video
Building my income one book at a time!
Do one rack at a time. Load it into boxes, put on a pallet, forklift it over, unload onto the shelf, repeat until fully moved. You could do it over a couple days and it would be so much easier than when you first moved into this wear house
Yes it would be a lot different to the first move. And a good time to stocktake and cull some old inventory. There are pros.
Moving books is no fun. I hope this time it's for a long time! :). Thank you for the tips.
Hi Mel. So sorry about all those leaks and trashed books. You really don't need that. Looks like you may be on move again in the near future. At least this move isn't long distance like before. You really don't want any more leaks destroying your stock.. Great video describing your daily trials.
Possibly. We shall see
Go for the bigger warehouse and ask for discount rent because of the issues with the one you rent right now. You can handle it and Tom and his employees shure will help you 😀 Awesome video as always 👍 31:41
What's it's really like is HARD WORK. I just got down sourcing a load today and I'm exhausted. I need the coffee you are drinking Mel.
Yep it sure is a lot of work.
Hey Mel , I agree with all these unnecessary neutral and negative feedbacks. They are definitely detrimental and unwarranted most of the time and feel we can't do anything about it and is very frustating. I'm glad you were able to get yours removed. Love your videos. Chris LI New York
I was starting to have a panic attack at the thought of moving all those books... aagh. But a damp warehouse is no good for books, thankfully you have Tom and the gang to help. Give yourself a little extra space between the shelving and it will make things easier for you. Good luck.
Yes I would definitely want more space next time. I learnt that lesson lol
I think you do need a bigger processing space, with lots of storage selfs too!!
No more leaks!!!😅
Maybe it's time to hire someone to do your pictures so you could list faster. That would help you grow!
Yes. Thom’s been trying to convince me to hire someone for a while now and I think I may have to give into that also soon. It seems silly to keep trying to juggle it all by myself when I want to grow also.
Love that TECH 🧢 😎 .
I honestly think you have enough space in that warehouse. Up to you though. If you get a larger warehouse you’ll need staff and therefore any gains will be lost in extra rent and wages. Just an opinion. Good on you, love ur videos
NEED TO HIRE SOMEONE FULL TIME! You got this Mel!!
I think I do need to hire some help. The time is coming.
How exciting new warehouse upgrade 😊
Kinda… except for the actual moving part lol
Agreed shifting everything will be horrible, but then you'll have an amazing space to grow into. Think of how amazing you will feel once it's done.
3 months is plenty of time to wrap your head around moving. May be a bit easier than you think. Buy about a half dozen new shelves to get set up as soon as the space is available. Then, do a shelf inventory as you pack. Pack what's listed and move the other items back to processing. You're not a stranger to moving. You can do it!! And make great content as you go. :D
I always watch your videos
I sell stamps on ebay but I also love books. I like to see how other sellers operate
Stamps must be so nice with space lol. You could work from a filing cabinet! So jealous lol
Hi Mel, I have been watching your videos for a while now, and this is your best one so far 😀 I don’t blame you for being upset at getting a neutral from that buyer…. As Tom said…. Moron 😂
Wow thank you so much. I did enjoy making this video which seemed to have a bit of everything thrown into it! Lol