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- เผยแพร่เมื่อ 3 ต.ค. 2024
- Our church group includes 42 members and 40 of us are senior citizens. We were scheduled to fly out to Lisbon from DFW on a pilgrimage and our Delta Airlines got delayed for almost 4 hours without an apology. We missed our connection flights because of Delta. When we got to Atlanta airport, we tried to deal with these Delta Airlines "punks" and "gangsters". Our group got divided into 5 or 6 different groups and we have to fly to many different destinations and by the time all of us get to Lisbon, it will be 3 days behind our schedules. These punks said they only gave us one meal for 2 days. We don't care about the meals but we are so upset how they treat our group because we are Asian and 40 of us are senior citizens. When I told them that I will post this on social media and these 4 punks challenged me to do so and they didn't care. The guy in the red jacket pointed his fingers at me and asked his coworker to record me when I started recording him. We are starving and not knowing what's gonna happen to our luggages and where to stay. Lots of us are suffering at Atlanta airport. Don't fly with Delta people. This is our first and last time flying with this sucky and punky airlines.
The fact that you’re blaming Delta’s customer agents for your delayed flight is extremely ignorant of you. Then you call them gansta and punks, wow.
In my previous post I called out the Delta agents poor response to your situation. However, I subsequently read your comments in the description box and now have to call you out. It was bad enough that you referred to them as "punks," but then you went on to describe them as "gangsters." That description is tinged with racist overtones, and I am now questioning who the real racists are in this situation.
BITCH PLEASE I'M FROM CHICAGO
So what? It doesn't matter where you are from, how you treat people is more important.
I don’t see a rude employee
How was he RUDE and RACIST?? Let’s see your companion’s conversation you edited out first. I would get a little unresponsive too as an employee if I feel the convo is going in circles and I can’t make the impossible happen with YOUR luggage.
There’s 2 sides to every story and we only see 1 here.
It is to rude, but not racist
@@asaellinares3921 How was he RUDE? He treated those passengers fairly and didn't raise his voice. It's not his fault they want the impossible to happen.
So you describe him as racist, yet call him a "punk" and a "gangster". That's like the Asian pot calling the kettle black.
Now now, careful, or You'll be racist too.
God damn. It is NOT those employees job to FEED YOU. Like you said in your description, you are all adults. If you can make it to the airport, I would assume you can feed yourself. Also, those employees did not delay your flight. They did everything they were supposed to do. You are all adults and should be able to take care of yourselves.
This guy was respectful, calm and not at all racist. Keep doing what you are doing Delta staff - you did nothing wrong in this clip!
This guy is awesome. This guy is calm, try’s to offer solutions. Just showing this other guy how petty he is.
I'm Asian, but I'm sorry I don't see any racism coming out of these Delta representatives. In fact, I went through these same Delta customer service representatives when I was traveling out of Atlanta airport back in January 2018, and they treat me well with professionalism and courteous. I'm sorry that you weren't pleased with their service, but it can happen to anyone despite of race, religion, gender, age or sexual orientation; not just Asians.
And it's very hypocritical of you pulling a race card while calling them stereotype term "gangsters." Do us Asians a favor (especially us young generation), please educate yourself.
Wow what a nice guy amazing he kept his composure give him a raise
I was polite and even one of the employees helped me understand and I honestly told them I don't need rude people like this. The black guy was rude and said don't answer her question. She answered anyways privately because I was shocked I couldn't even bring my own purse on the plane and I had to store it away. It's silly. How come we cannot bring purses? I need that to access my phone and passports. I hate going to the airport. The amount of rude employees and people are insane.
The only racist I hear is NOT the employee. I think the man behind the counter was very respectful.
I find this upload to be disrespectful to the employees,,you are uploading their faces to youtube without permission...I will report it.
lol I can see why this video got sooo many dislikes. XD
1. Those 2 employees are not the reason your flight was delayed.
2. He only recorded you, cause you recorded them. Thinking this video would help you...it didn't.
3.No employee is being rude nor racist to you.
4. YOU are the racist on though, for calling them black stereotype names. *Facepalm* That will backfire on you...quick..
5.As shown on the video, he was nice and patient with the 2 asian ldies thouhg. That matter was settled quick, instead of like an hour or 2 (like other places) Seems they were level headed too.
You might as well take this video down.....you might be a target cause of how you portaid others as racists... Good Luck.
Lady Randomosity I bet yo old ass damn near had stroke posting this comment
quan talor This comment of yours was pathetic xD Not old, I'm young. :3 Keybaord warrior at its finest here. *claps hands*
Lady Randomosity you act like you own multiple companies the way you talk 😂 you’re probably a Wendy’s employee 🤦🏾♂️
Lady Randomosity bitch you like 20 in a olds woman body 😂🤦🏾♂️
quan talor Stop talking about your mother that way kid. Its rude. :3
The way employees are treated and disrespected and often times attacked maybe all airlines should equip their employees with body cameras. If it is okay for the customer to video tape the employee then the employee to protect him or herself needs some support if the event is edited and then posted. I worked as an airline gate agent and was attacked by a customer once and many times yelled at, cursed at and told I should die because I sent a passenger to the wrong gate after a gate change was made without my knowledge.
I don’t see nothing wrong with the agent, he is informing the passengers and the options for them, he has a great smile :)
I didn't see any rude or racist. They are not the one who delayed your fly and it because they didn't apology so you called them racist? You are the racist not them
Delta Employees aren't perfect; But their Professionalism and Respect for Others are set much higher than the average airline employee
A man having a co-worker do his dirty work!!!
He was being respectful and explained their companies protocol. I saw nothing rude.
how crazy is it that ur calling them gangsters and punks and pulling the race card while YOURE being racist to them. that’s crazy
The agent smiling at the end...... priceless. I’m assuming he’s the supervisor/manager since he’s wearing the red coat.
Manger/super for Delta......that's like saying you are King of the shitter.
No in fact he is a passenger service agent. The famous Delta "Red Coats.. They are neither a supervisor or a manager. They do have more authority than just a regular agent.
I love these comments. 90%say if anyone is racist it's the passenger. Redcoat was just so cool. Way to go Delta
I’m just stuck wondering why delta should be apologizing for the delay in the first place. Delta airlines does not control the weather. Qui dao you should know the risks of checking your bag. You obviously don’t fly often, and for some reason believe that you are entitled to food and shelter because of your poor planning.
I'm a little confused here. First of all, it is very childish and unprofessional for the black guy to start recording and wasting the customer's time. Not missing your flight is extremely important and flights are expensive. I don't feel that he was being rude, the customers just didn't understand probably some rules regarding luggage. Things change all the time and I was surprised they now use face recognition for passports.
Delta customer service representative are always so nice, professional, even the Flight Attendant too. They are friendly and kind and care. Why you said he is racist and rude ? What did he do?
I love this guy in the red.
Delta is a great airline!!
hojofan Thank you so much!! 😆 My dad is a retired civil engineer from Delta (35 years). It really ticks me off when people make up crap like this and bash such a great airline! 😠😢
It's a great airline - when their pilots aren't drinking.
You're welcome Gazzy!! I've only had good experiences with Delta :)
All airlines in skyteam and star alliance is fucking awful only best airlines are with one world
Delta really has some fucked up employees.
So what exactly happened for this black man to be considered rude?
this guy is stright up very rude to everyone I sure that delta will fire him from his job
Search up In TH-cam pasajeros pelea aerolínea it means in Spanish passengers fight with airlines but you have to type it in Spanish and there’s lots of videos even fights my favorite one viva aerobús Argentina airlines copa interjet and volaris
Also my favorite is lan airlines arguments
they said the Delta employees were rude for what reasons? I am confused
Not rude
There was nothing racist in this video.
I dont see anyone being rude or disrespectful..what is your definition of rude?
Asian pax are always rude!!!!
He wasn’t rude or racist
I don’t see rude employee. He did exactly wa he is supposed to do. He was calm and collected. He recorded you only cause u had the camera on him.
WHO the hell do these ATL people think they ARE??
I think he was doing his job
It’s your choice if you don’t want to fly with them, but others will continue to fly with them
That Delta agent pulling out his cell phone and handing it to his colleague and telling her to record a customer simply because the customer was recording him was passive-aggressive and unprofessional.
Well, it looks like half your brain is working. Now, how do you think the agents felt? Oh, the same fucking way. "Let me pull out my phone, and record people working.. so they can get fired by MY LAWYER!" Literally the most annoying thing a customer can do--and it won't lead anywhere.
As an Asian male, I've seen this behavior exhibited by other Asians. It repulses me. They don't understand proper English or customs and flip out, whip out the phone because "that's how you get on THE SOCIAL MEDIA."
Dude posting this video should be thankful he didn't fly United. Or his phone would've been smashed into his face. Hell, I would've slapped the phone out of his hands if I saw this.
Cameron T - Once again, the agents’ behavior was unprofessional. I guess if the customer had called them “bitches” it would have been okay for them to return the favor? No. When acting in a professional capacity you are (or should be) trained to uphold a certain standard-no matter what.
RACIST!@!!!!!!!!!!!!!!!!!!!!!1
@@MrOu83 You've got it all wrong. Respect is a two-way street, so it's not "no matter what". I bet you wouldn't last 2 seconds as a customer service agent for Delta knowing everything they have to put up with
@@James-cn8lo - It is clear that you do not understand what professionalism in customer service, or otherwise, is.
You call yourself a church goer I think you need to go and get a life. Those agents did nothing to you and also your language in your description of this video is disgraceful.
He has a very nice smile!
Calling these ppl punks and gangsters wow, well let’s see who is the one being racist here
*awkward filming*
What was the reason of the delay...? You didn't mention it in your description. You say they have been racist...no comments or what so ever were made about your origins nor language or what so ever SO PLEASE DON'T PLAY THE RACIST CARD to get sympathy. You were recording them, I assume without permission and so did they. In the description you insult these workers calling them "punks, gangsters"...seems to me that te racist one is you.
How the hell is he rude or racist??
you are the problem, not the delta rep.
I don’t know about racist comment but ya it was Rude
Your description is rude and racist, You guys clearly must not fly often but that type of stuff happens and he wasn’t being disrespectful or racist to you all, if your bags are in connection 9/10 whether u missed ur connection or not your bags are already gone or on its way to the other city. It happens, nothing you can do about it most of the time
How i that the employee is rude? you taking his video intimidating him you are rude the customer
Delta is the best
LMAO 😂 GO GUY N RED SMILE ON
That dude raw lol
Lmao
his co worker is stupid enough to hold his phone
Clickbait
woooow!!!! all people need to be respected. hope they were fired for their incompetence. that attitude should not be tolerated.
I know this video is old but this guy should be fired, and why is the girl doing nothing?
Clearly there is no grooming standards on that airline as they allow an employee to look that way with a beard and hair so out of control. I have experience Deltas horrible service and will never use them again.
@@cutieb109 -Bitch Did you just get TH-cam??? That stupid video was like from 4 years ago!!! Get a f-life🤬💩👎