DO THIS every time a Amazon package arrives late
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- เผยแพร่เมื่อ 6 ก.ค. 2024
- Did you know that Amazon will often compensate consumers for late deliveries? Follow the steps in the video to find out what to do when a package arrives late.
Script for $10 credit:
I am inquiring about a late package delivery. I read that Amazon may compensate customers in cases where packages don’t arrive by the guaranteed delivery date, and it causes an inconvenience. Is there anything you can do since the package was [INSERT NUMBER] days late?
Script for refund:
I am inquiring about a late package. I needed the item by the guaranteed delivery date of [INSERT DATE], and the missed delivery caused a significant disruption. I was wondering if it would be possible get a full refund for this item for my trouble. Thank you.
Disclaimer: I am not a financial advisor. These videos are for entertainment purposes only; nothing contained herein should be construed as financial or investment advice. Investing of any kind involves risk. Your investments are solely your responsibility. Please consult your financial or tax professional prior to making an investment. Don’t sue me bro.
Just tried this, they gave me only $5 and they didn't even put it on my gift card balance, they told me I get $5 free credit on my next purchase if I buy a product that's sold from an Amazon seller
I didn’t mention that, but yes the credit they give is only good on items they sell, not for 3rd party merchants. $5 does seem low, was the late item a lower priced item?
@@intheblackofficialchannel not exactly, it's about $190, and I still haven't received it, so far it's been late by two days which is very annoying.
@@stephenv1832 that’s absurd they only offered $5. Sometimes it’s the luck of the draw with what agent you get. If it were me, I would ask for a full refund and tell them you needed the item by the delivery date for it to be useful.
@@intheblackofficialchannel yeah but then they could make the argument that since you want a full refund, and you needed the item on time to be useful, then wouldn't they just want the item back since you no longer have a use for it because it's late?
@@stephenv1832 they might make that argument, but if you push and complain, sometimes they will give a refund without requiring a return. In the more likely scenario that they don’t, they will be more likely to give you a $10 or $20 Amazon credit for the trouble.
I usually don't mind if a package is late for a day - maybe two, but what I've experienced is it's become more frequent over time. I've figured in the last year, 25% of my packages have been late, opposed to 10% just two years ago.
They're doing that to everyone lately.
Yeah, I pay for prime. I live like a couple of miles from a fulfillment center. So close that every morning and evening all the delivery vehicles create a ton of traffic near my complex. And while I don’t track the stats, pretty much everything I order says it will come on a certain date and it ends up being a day or two later. I wouldn’t really mind that much except that they go out of their way to be SOOOOO specific.
“Order in the next 2 hours and 23 minutes and it will come tomorrow.” I sometimes even say I don’t need it today, tomorrow would be fine, then I get an email saying it will be the day after.
JUST STOP LYING ABOUT IT!
Probably 8 of the last 10 things I’ve ordered have come a day or two later than they said. And before you say it, I live in an apartment complex with the big delivery locker thing that’s always accessible to them. There is no problem with my address; they don’t need to call for access or anyrhing.
If you can’t accurately estimate the time to deliver it practically right next door to you, you really have no business being in a delivery business.
Right, but they’re doing it to group together orders when people need their items instead when they were promised
@@mckenzieschmitt2841 Well, I'll grant you that - needed and promised are certainly different. Like my Mom used say, "if you can't keep a promise, don't make one".
My package is 3 days late and Amazon just gave me a $10 credit. Thank you.
Awesome!
mine was 1 day late but i got $10 credit also
Mine is more than a week late
Dude. Your channel is always on point. Literally just nailed it. I just had a late Amazon delivery.
The worst thing you hate: you order something super expensive and a package arrives at your door. You THINK it’s yours. When you realize it’s not your item you wanted. Now. When you get it, it comes.. 😔 😢 br-b-broken
Fr😞
My problem is when I order something but it doesn’t deliver on time aka 2 days late.
When your a monolith like Amazon you can get away with pretty much anything.
Bezos smiling from his Yacht...😊
Careful, they keep tabs on how many times you did. The time you really need to do it, they will refuse.
Thank you for making this. I just got AirPods for free because they were delivered 24hrs late.
This may have been the key to my success: I got an associate and used your script. I then got distracted and forgot about the chat and later saw he messaged me back about 5 times all saying, “sorry, we can’t do anything in this case”. I never responded, but then I received an email that they’re going to give me a full refund. I was really only hoping for a free month of prime, but the silent treatment really worked. I couldn’t believe it!
You’re most welcome, glad it helped!
This keeps happening! Definitely using this trick from now on. Providing a script makes it super simple, Thanks Kena!
I wanted to buy the products from amazon for free, I was going to sell them on amazon again, but why did not return any of my products.
only refunded $25 product
Didn't do it for $200 items I'm so sorry I was disappointed
Here in March of 2024 - Amazon has since caught on and now they won’t do anything about it if they’re late. 3 out of 5 deliveries are now very late, and if you complain they just cancel the order and refund it. They’ve completely fallen off of accurate delivery dates and are scrambling to fix their system. People are dropping Prime like bricks made of crap.
I know I dropped my Prime membership because all of my packages lately have been late, or just not showing up at all. I'm trying hard to find an alternative to Amazon.
@@jenniferrose-ly4ej same
fuck amazon is what i’m hearing
I just did this. Tweaked the script a little on the refund one. Worked like a charm.
I hate Amazon!
Thank you! I just used your script to get a $33.00 refund from a late-arriving shipment.
Glad it was helpful!
Amazon is starting to require signatures to deliver packages that are worth more than $100. I refuse to sit home and wait all day for a package only to have it not show up. The one package that required delivery l wasn’t home for and they just left it in the lobby. 🤦♀️
My apartment building has delivery lockers that require an access code to retrieve your package but half the Amazon drivers don’t use them.
Now they want to inconvenience their customers by requiring a signature to get their packages. 🤬🙄 If it says “signature required” l won’t purchase it.
Got a full refund for my order. Thank you!
mine was supposed to be delivered today but the delivery guy couldnt find my flat when he was like a few meters away and when i looked out my window the amazon guy gave up and drove away with my pakage. now i have to wait another day or two for something i really neede today
That’s BS
@@intheblackofficialchannel update: they sent me the wrong thing and i had to return and buy again
Thank so much for this video!
I had a 270 dollar item ordered and best they could do is $5 and I asked for the refund because I actually needed it by the delivery time and it’s late
I just tried this and it worked!! Thanks for the tip!!
We have had so many late packages or lost packages. Horrible. Thank you for this video. I subscribed.
Glad it helped!
I dropped prime because the shipping speed was so slow. I find non-prime free shipping is faster.
I work for Amazon flex and as a driver, I have told Amazon several times that delivery times need to be realistic. I even did a shift last night where all the pkgs were to be delivered by 10pm but my shift ended at 11pm so for anything after 10pm I get dinged which makes no sense. They also don't acct for traffic, long travel times between houses (up to 20mins at times), or delays at the warehouse, or delays in bad directions or finding the correct apartment or driving on dangerous roads especially in the south out in the country and at night is worse. Everytime I drive those winding roads with drop offs on the edges I have to slow down and most don't have guard rails.
That’s a good perspective, not something I really understood before..
those clients shd have a dangerous delivery road fee added to the invoice, payable to the driver...
Trust me, those of us with a brain know that 99.9% of the time it’s not you.
I have had 6 late shipments this year and I have gone round and around with Amazon trying different channels to contact them in Chat, email & twitter and was basically told to pound sand. So I stopped buying from Amazon and I normally spend around $10k a year (personal and business).
I got screwed again today on a Next Day ship from them. If they're going to claim to deliver it Next Day, Stick To It ! I'm paying for it !
Hi this is very helpful but is it the same process if it’s a 3rd party seller on Amazon or does their policy change for that
Thank you so much for the script! I'm not sure if the item I ordered will ever arrive. I've learned my lesson to check reviews before ordering and on items priced that are too good to be true...because they are! I asked for and received the full refund!
Glad it helped!
By and large, I've been satisfied with Amazon, but over the last year or so, about half of my Prime deliveries have been late. Anecdotally, the orders most commonly late are those with items that were promised in 24-48 hours. Once in a while, an order arrives ahead of schedule. A month or so ago I had one estimated to take ten days that arrived in two. I have received several really small orders (both physically and monetarily) by USPS over the last few months that still show as "running late" or have "now expected by" dates well in the past. Will they ever get updated? It's just hit and miss.
I use Prime for electronic services and for delivery cost savings, not so much time savings. Since I don't use Amazon for something I have to have right away, most often this is not a big deal, or it wouldn't be, if they would just be honest about delivery time frames. The most annoying thing is having an item read "Arriving today by 10pm" all day even though its status never changes to "Out for Delivery." I know very well it's not coming today, and I know Amazon knows it, too. At precisely 10pm, it changes to "Arriving tomorrow by 10pm." That is annoying, but it's not a battle I care to fight. I have better things to do, and I don't need the stress. That's why I'm venting it all here, one last time, and getting on with living.
Complacency is their short term goal.
Starving the competition and one day soon they will have you by the shorthairs. And when they are the ONLY choice then we are screwed.
That's why I will never go through Amazon or Walmart. Nor have I ever been on Facebook or snatch chat .
I mean I heard about people having dozens of" freinds " sounded mighty flaky to me. And I feel like I wish I could get the planet to take a full week and not go to Facebook. The damage is clear to anyone who has a scrap of individual thinking left.
It makes me crazy to see the whole world answering the dream of the law enforcement community. I mean think about the fact that the majority of people are paying for the loss of the dregs left post Bush and Chaney . So we met them over half way by carrying a microphone and camera and location device. And if you are okay with that then kindly go visit north Korea and trumps last true love. Kim jong UN.
I don't have evidence but I can't help thinking that Trump is a sex slave when he visits a strong and powerful dictator who has just finished cutting up a reporter and the penalty is a hand job from America's best two bit grifter illiterate misinformed incestuous draft dodging coward and the fine gentleman who licked his balls this morning and will do it tomorrow etc.
Signed not bitter.
Same thing happened to me today. I ordered a Nintendo Switch Lite, it was supposed to take 5 days to get from Georgia to Vermont....it took 5 days for it to arrive 2 hours away in New Hampshire.....then they sent me an E-mail saying it will take another 2 or 3 days to arrive......I've had things shipped from China arrive quicker than this...I'm actually pretty pissed off about this. It's a monday, so why should it take another 2 or 3 days to reach me from 2 hours away?
Just had the "arriving by 10pm" message happen to me too. It even said "we are 8 stops away!" Just for it to not go to my house and drop off my package. It's pissing me off.
@@kekmemez1448just happened to me and the package requires signature, so i waited all day
Wow thank you for this
What a wonderful job on this video. Huge quality improvement. Very entertaining.
Every time a package is 1 day late I give the seller 1 star but if it’s not late than 5 stars
Great video!
My Amazon package once took 3 weeks late 4 delays
You don't want to do that regularly. Otherwise your account will be tagged as concession abuser. And that will give you a hard time in the future requesting returns/refunds/replacements either the self service option or customer service.
For this trick , is prime membership necessary ?
GREAT VIDEO I SUBSCRIBED ALL THE BEST.
I always call and speak to customer service. I never do it online. It works every time!!
I was having same issues on my delivery but I got help from this wonderful funds refund recovery team #Smartcodetechie best refund recovery team I’m glad you got my money recovered!!!…
Thank you, I was able to get $10 credit after my new monitor was delayed.
Glad to hear it!
I won’t use their same day/overnight delivery options because those drivers aren’t trained.
They will leave your package anywhere. One couldn’t even be bothered to put the package in the secure lockers we have for delivery in our building. It was left outside on the street! It’s amazing it was still there.
Another time l got called at 6:30 am on a Sunday because the driver had no idea where to leave the package.
When l called to complain I was told that they literally don’t have any training for overnight delivery drivers.
If it is a 3rd party seller will this still work
Im about to do this. Had a big tournament today for a video game and ordered a cooling fan. Was suppose to arrive today march 29 but delievery time says march 31st now. Should i do this now? Or wait till package is here.
Update : tried with literally 20 different agents and none of them wanted to give me a refund and offered only 5$ reward back. Tried the script as well. All of them just told me to patient and wait. If it doesnt arrive on the new delievery date then i can get my refund for sure.
My case is the following: I order an iPhone, from a 3rd party seller, there has been no update on USPS. Last update was “arriving late, moving through network”. According to the a to z guarantee yo can get a refund if 3 days have passed from the latest delivery date, is this true? Yesterday was the maximum EDA
Will they still refund you if the package was recorded?
Tried this as a Prime Member, for two packages that were late and meant our hired carpenter couldn’t complete two of the projects he was intended to finish (so we had to bring them back). Did not work.
What is a delivery agent ? I have a delivery and it says a delivery agent has been assigned to my delivery! Idk what that means I will let you know after it is here
Thank you for the help, I was able to get a $5 Promotional Credit towards my next Order.
Glad it helped!
🔝🔝 thanks for recovery mine 🔝🔝🔝,
i also got $5.00 but i know the credit works.ty better than nothing
I am inquiring about a late package delivery. I read that Amazon gives compensation for late delivery’s when a item doesn’t arrive on the guaranteed delivery date, and it causes and inconvenience. Is there anything you can do since the item is lat
got a 100$ refund thanks to this
Thank you for your guidance, yes it's worked.
From India 🇮🇳🇮🇳🇮🇳
They given me one month prime membership.
I've noticed lately Amazon would be giving a promised delivery date, but have been delivering my packages at least 4-5 days late from the promised time. What's annoying is it would sometimes say "Sorry for the late delay, if it is not there by (this day or hour) you can come back the next day for a free refund. It says that everyday without the choice of a free refund button a lot lately.
My odds for anything are usually pretty damn low on the weekends let alone on a holiday. I was able to get them to reschedule my delivery for tomorrow instead of sometime between tomorrow and the next 4 days 😂
bro thank you so much. i just got almost a thousand dollars back andddddddddd hold up im still getting what i ordered. i believe its based on how much it was. I waited all day for it to show up and i watched this video. hit them up and bam blahhh burrrr thank you sir.
Thank you!!! I got a full refund!!! Thanks again.
Thank you so much for my help I just got my refund processed
I did it and they just gave me the product for free. They told me that it was because I had prime.
Sometimes you cannot get that refund.
In India which benifit are given by Amazon
Ah yes make me pay 11 extra dollars for fast shipping and then make me wait the amount of time I had to wait if I didn’t pay 11 extra dollars
Hahaha nooooo
Any item they ship now to my area with a USPS carrier is like a sure post. My package moves between Massachusetts and New Hampshire for a couple days before they find a usps terminal that can take the logistics companies truck. Meanwhile EVERY prime package like that now is prime 4 day shipping. USPS site says they haven’t received it yet. FedEx or ups are never a problem, always 2 days. FTC should look into this.
Amazon thinks they have the monopoly and doesn't care what we talk about here. Services getting degraded. I am switching to other services.
Got a question if my package was delayed after it got to my post office and than they shipped it further away could I still get it ?
The thing is they did not even bother delivering my package at all and I am kinda worried.
Also all I care about is getting what I paid for nothing much.
The USPS is always near bankrupt and delivers late (at least in my area) all the time. I wouldn’t be worried if it moved further away, 99% chance you’ll still get it. If a few business days pass and you still done have it, reach out to Amazon and they will resend it.
@@intheblackofficialchannel can you believe Amazon steals from you and then acts like it’s okay to do so Smh 🤦♂️ they referred me to “risk of loss” total bs
NEW SUBSCRIBER Alert 🚨
I literally just retry the full refund method and it work I got a full refund of about $230. I never thought it would have worked.
Love it!
This was really helpful!
Though I’m disappointed my package is delayed and it was a present for my girlfriend’s birthday, they gave me a refund for the shipping fee.
I payed extra and it will arrive a day after😢
i ordered something and it is a week late they keep saying that it would come tomorrow for a week and now it says that my package may be lost
i have been waiting on a package since dec 31 still have not got it
Thanks for the script bro
You are very welcome!
I watched your video Amazon gave me the value of the delayed package 📦. Thank you.
Love it!
I've had several packages I ordered from Amazon apparently get lost in
transit over the years. I once heard that it was extremely rare for a mailpiece to get lost in the mail. How are so many of my Amazon packages just disappearing on the way from the seller to my location? Are Amazon orders primarily taken on shipping routes through the Bermuda Triangle or something?
Hello! could you help me with an amazon order? I placed an order 2 weeks ago, and then I received this message from them "Unfortunately, a problem occurred during shipping and we had to cancel your delivery. The package is being returned, and we will issue a refund within 3 - 5 business days after the return is processed. We're very sorry for the inconvenience." What could I do?
I just got mine an it delivered but broken but it says running late I don't know to blame truck driver or Amazon but the box was soak an wet an I open the box in my car before I realized it was leaking now my whole car is sticky an smells like lavender lol idk if they will refund me for that I have glass coming soon I hope that don't break because I really don't want to go threw this hassle agin
I ordered a Switch Lite on Amazon. It was supposed to take 5 days to be sent from Georgia to Vermont.....it took 5 days for it to arrive in New Hampshire 2 hours from me. Only to be told I will have to wait another 3 DAYS for it to arrive!!!!!! WTF is UPS doing on the weekdays? Because clearly they aren't working.
They put you on the list.
They do this to GROUP orders. Can’t tell you how many times I’ve had to run to the store and buy the item that I just purchased with them because it’s going to arrive after I need it because they want to save money by grouping the orders when I don’t want the orders grouped because I need the item when they promised it. or for instance, like this weekend they’re going to deliver all of my package when I am at the house at work on a very long overnight shift. Oh well, my son doesn’t want his 13th birthday presents. Who cares
Same here. I wanted to get a present for my girlfriend’s birthday. But it will arrive a day after 😢
ive have had four packages late this week
Walmart is running circles around Amazon on deliveries I've been waiting 2 months for an order and still haven't received it.
Thank tou
thank you so much man i got a full refund !
The problem I have is I had ordered all in stock items with correct shipping address and valid credit card with more than enough to cover it. All items are shipped from Amazon. It's been in the ordered stage now for 15 days and no 9ne wants to do anything about it. They said they fill prime orders first. Ehich means that they refuse to send non prime orders to force the person to get prime ehich is coersion under duress. Ex, get prime or else you eont ger your package
dang first time I had to fight a bit to actually get my refund. I did it the day it arrived later though.
Unfortunately I didn't follow the script and I just mentioned I would like to request for a refund for the late delivery / proof of my co-workers/family showing me the benefits of prime membership.
Got 3 chat people who left me and said they would give me a few months of prime or a $15 membership. I kept mentioning how I had been shown proof to receive the full.
Eventually got to a Supervisor who gave me the full refund. (It seems like this 4th person did not want to read through my full chat/deal with me anymore and just gave the full.)
Main reason the first 3 were saying the purchase is over a $100
Can i use my Amazon app or do I need to use the Google Amazon search bar?
Anywhere is fine as long as you can use the chat with an Amazon associate feature
Haha it worked! I got a $10 credit and full shipping refund of item 🥰
Can the person i m chatting with claim they have no such policy. And the say that the policy is only applicable if delivery date pass 'buffer date"
Disconnect, try again with a different rep
I have a question if I ask for a full refund? Would I still be able to get the item or I won’t get it back ?
If the item has already shipped, it is highly likely you’ll get to keep it.
They've done that this week and lost a package
I'm just very frustrated that I payed 2 day shipping for 25 bucks, and it won't be here for 8 days.....
I got prime for free for 30 days and a free 5 dollars added to my debit and i was supposed to get same day delivering but ended up waiting 1 or 2 days For LED Light strips
I’ve got a question, if you purchased a funko pop from Amazon and it had printing on the pop slightly wrong, as in diagonal when it was supposed to be straight printing, and had some damage to the box as in a bend, would I be able to get a full refund and keep the item?
I would reach out and ask. It’s likely they will replace or refund
Misprints on the actual pop are rare and make the pop worth more money on the second hand market
I won’t do Prime!!! I just order ahead of time, and not having to “ worry”, when it comes!!
I ordered a plush on nov 5 and it said it will on nov 10 it’s 6:57 PM NOw ON THE DAY ITs Coming
You should probably pull up their hq and give them a jumpscare
I went ahead and did this because I was suppose to receive my package today but it saying it will be here Saturday. So I talked to them and said what you told us to do and she issued me a refund for the inconvenience that it caused me and I asked if I’m still going to receive my package Saturday and she said yes. So let’s see what happens
Anecdotally I’ve never heard of an incident where delivery was canceled for a package in route. I’m curious what happens here.
There needs to be a lawsuit..The problem is an easy fix but Amazon dngaf..
I try this in April 09, 2024 and didn’t work
Say the refund script works fo you get to keep the item and the money ?
What did I buy ... I can help let me know
It seems that it does not work anymore. Amazon workers try everything to not compensate the customers, including dropping the chat unannounced when asking. They also changed the system. Now, it is really hard to get to a real person in the first place. I spent over 20 minutes for nothing. What a waste of time. I am getting more and more fed-up with Amazon over the time. I don't know for how long we'll still keeping Prime.
I modified the prompt and was able to get a refund on the package. They also confirmed I can keep or dispose of the item once it arrives.
Glad it helped!
i ordered a package in 2021 and i haven’t gotten it yet
Hmmm...I don't get these prompts in the chat. Maybe they updated the chat prompts after your video
When u request it does it cancel your order when it’s late ?
Not likely
just did this for a one day late package hoping for like a five dollar voucher and got a full refund😭😭
did this for a 3 week late package and got a 5$ voucher 💀💀
Does preordering throw the delivery time off?
It shouldn’t
I got 60$ thank you