My PS5 is only three weeks old and I've had this problem since day one. I've installed new updates, reinstalled the games (several times), factory reset, rebuilt databases, internet connection from WiFi to LAN (bought expensive LAN cable). Nothing worked. On Friday I sent the console to Sony. I will keep you up to date.
@@fripix592 Volontier. Oui, il semble que beaucoup de gens aient encore des problèmes avec une toute nouvelle console et je vous recommande de les envoyer immédiatement à Sony pour obtenir une nouvelle console. Je croise les doigts pour que ça aille très vite pour toi aussi.
Literally got the new spider man 2 game I’ve tried everything and still showing that error other games work fine it’s just spider man 2 I’m annoyed because I was excited to play this game and spent money a lot of money. Sony needs a big law suit, 10 years in the making and this is what they can’t fix useless
Bro, I’m having the same issue, in the begging I was hopeful that something could work, but then I noticed that I should return it back to Sony, I was kinda scared about it because some people say that it is so difficult and Sony didn’t want to replace ps5’s But know with your help I feel more comfortable Thank you brooo!!! 😁😁
I found the solution to this problem, format your ps5 and After installation, first turn off syncing game save data. - settings -saved data and game/application settings -sync saved data -disable automatically sync saved data
@@sheluvjr6258 the fact is that you don't gonna be able to use Spotify or other apps include other games specific games in 2nd plane, so yeah Sony needs to release a patch or something to fix this error.
Guys I'm on my 4th model now, I feel like gamestop thinks I'm scamming them, I had an og model I bought and it kept crashing , one day while playing spiderman 2 ( Riker island cutscene ) my ps5 froze, shut its self down and said it wasn't ahit off properly, I traded it in for the slim bundle gamestop had at the time, it did the same thing, I got my 2nd slim and again..... it's so frustrating so I took my 2nd slim and got a digital slim with an attachable disc drive, 1 month in and fortnite and again spiderman2 had crashed on me. I'm lost.... idk what to do anymore
Wow sorry to hear that. After I traded in once it’s working for me luckily. Had my ps5 for about 3 years now still working. You tried all the steps in this video and still no luck?
If the steps doesn’t work that means you have a defected ps5. Gotta mail it to them if your warranty is still active. I believe if it’s within 1 year they will replace it for u
Im playing san andreas on ps5 the definitive edition and it keeps starting me at same level and once im done with mission it pops up and shows this error and says its error in game or app what should i do ive tried everything ?
basically it deletes everything on your ps5 and reinstall the basic softwares that were on your PS5 when you bought it. to keep it simple it basically like starting all over again when you first turned on your ps5
@@HiMoRajeh Exact thing is happening to me. I'm bringing it to a Ubreakitifix in my local town. Hopefully they can fix it. I head it's a software problem or it could be a storage problem. Idk. I just hope it can get fixed
heres the thing, i dont believe its a defected ps5 because this happened as soon as the game updated. and its only on 1 game, on dirt 5 and a lot of people are experiencing this on EA games. Others say its the HDMI cable or the video output settings etc this is not console related issues. the other games work fine... so it seems like a software issue. I believe the game developers are at fault here. for just one game i gotta ship and replace my console? it just sounds soo crazy and what if something similar happens on the new one? are we gonna have to keep playing around with this stuff? if thats the case im going to switch to Xbox
Guys I'm on my 4th model now, I feel like gamestop thinks I'm scamming them, I had an og model I bought and it kept crashing , one day while playing spiderman 2 ( Riker island cutscene ) my ps5 froze, shut its self down and said it wasn't ahit off properly, I traded it in for the slim bundle gamestop had at the time, it did the same thing, I got my 2nd slim and again..... it's so frustrating so I took my 2nd slim and got a digital slim with an attachable disc drive, 1 month in and fortnite and again spiderman2 had crashed on me. I'm lost.... idk what to do anymore
For some reason I feel like my shit wont work on ps5 games I download and tried ps4 n it worked fine warzone works Minecraft work but ima try this too see really finna get pissed off
This is the error I got with madden 21. Then I couldn’t load my franchise anymore, as the error corrupted my save files. Happened to me twice and I had to start all over again both times. I did all the work arounds and I couldn’t get my save files back. No matter what I did, I was so pissed and still am.
Cause they are having issues with the early models that made game crash on certain video settings. These were the steps given when you called the playstation customer service. But when none of the steps work they will tell you to just ship it back to them and they send you new one.
Hey men I have a doubt. How many times you had to ship your PS5? I’m hearing about people that had to send it twice because they didn’t fix it in the first one. So how was it?
If none of the fixes work contact sony and they will send you a brown box for you to ship out your ps5. I put their number in this video just tell them you tried these work around and still didnt work. They will tell you how to ship out your ps5 to them. Unfortunately there are a few defected PS5 out there. I had to ship mine out cause none of these fixes worked for me.
I guess it still works since Martinez did it without one. But when I called them they told me to put the receipt in the box with the ps5 or any proof of purchase
@@Dkeem86 yes they told me the same thing " make sure you send POF with the box" but I just told them it was a gift and I can't find it..Sony is a multi billion dollar business they have something in the computer to scan the serial number and see what store it was purchased from. I bought my ps5 from antonline and they honored the manufacturer warranty
@@francoisantoine373 wow je viens de terminer la messagerie multi_cyberghost merci monsieur je viens de récupérer mon compte je suis reconnaissant monsieur !!!.
My PS5 is only three weeks old and I've had this problem since day one. I've installed new updates, reinstalled the games (several times), factory reset, rebuilt databases, internet connection from WiFi to LAN (bought expensive LAN cable). Nothing worked. On Friday I sent the console to Sony. I will keep you up to date.
I received a new PS5 from Sony today. It took exactly 7 days. Sent in last Friday, the new console arrived this Friday.
merci bcp de l’information j’ai acheté ma play hier j’ai déjà le bug et j’étais inquiet car j’avais peur que cela prenne du temps , un grand merci 🙏🏻
@@fripix592 Volontier. Oui, il semble que beaucoup de gens aient encore des problèmes avec une toute nouvelle console et je vous recommande de les envoyer immédiatement à Sony pour obtenir une nouvelle console. Je croise les doigts pour que ça aille très vite pour toi aussi.
@@Tiberionj’ai le meme problème depuis j’essaie plusieur solution sa fait que 4j je les
putting it into performance mode helped!!! thanks!
np glad it worked out
np glad it worked out!
Still working or not
Literally got the new spider man 2 game I’ve tried everything and still showing that error other games work fine it’s just spider man 2 I’m annoyed because I was excited to play this game and spent money a lot of money. Sony needs a big law suit, 10 years in the making and this is what they can’t fix useless
Same and I can’t fix it
Same Thing here 😢
@@xerqel they had to give me a new one, so I got to play but still scared I’ll run into this situation again. Sony should just fix it
@@ManLikeEnoch I got the new ps5 Spider-Man themed one and idk if they will give me my covers back too if I send it in
Problem ((
Bro, I’m having the same issue, in the begging I was hopeful that something could work, but then I noticed that I should return it back to Sony, I was kinda scared about it because some people say that it is so difficult and Sony didn’t want to replace ps5’s
But know with your help I feel more comfortable
Thank you brooo!!! 😁😁
Np they sent the ps5 pretty quick too. And so far my ps5 been working great no problems
I found the solution to this problem, format your ps5 and After installation, first turn off syncing game save data.
- settings
-saved data and game/application settings
-sync saved data
-disable automatically sync saved data
Turning off HDCP seems to be working for me, thank you
glad it helped!
Yo!!! It worked bro! You got my subey, thanks a lot!
Thanks for the help man very helpful, i'll try it now!
What did you do???
@@sheluvjr6258 first I tried with disabling the hdcp and it worked!
@@sheluvjr6258 the fact is that you don't gonna be able to use Spotify or other apps include other games specific games in 2nd plane, so yeah Sony needs to release a patch or something to fix this error.
I tryed everything an ideas plez
it is better to have game crashed rather than playing a 4k game on 720p
It’s Happening To RE Village
if none of the fixes work unfortunately you have a defected PS5 like I did. Have to contact their support and ship it out
@@Dkeem86 mine only happens with Warzone just recently had mine for months
@@AXRYA_ if you tried to fix it with the steps i provided and it still doesnt work. you should contact playstation and ship it out like i did
@@Dkeem86 it works now thanks I deleted the games and reinstalled and everything works fine now
Yup the main game that crashes on me also Deathloop
When I ship the ps5 do I include my 1tb ssd that I bought separate
I would take that out and ship it with whatever it came with in the original package
Guys I'm on my 4th model now, I feel like gamestop thinks I'm scamming them, I had an og model I bought and it kept crashing , one day while playing spiderman 2 ( Riker island cutscene ) my ps5 froze, shut its self down and said it wasn't ahit off properly, I traded it in for the slim bundle gamestop had at the time, it did the same thing, I got my 2nd slim and again..... it's so frustrating so I took my 2nd slim and got a digital slim with an attachable disc drive, 1 month in and fortnite and again spiderman2 had crashed on me. I'm lost.... idk what to do anymore
Wow sorry to hear that. After I traded in once it’s working for me luckily. Had my ps5 for about 3 years now still working. You tried all the steps in this video and still no luck?
It started with 255-1 now it is only ce-108262-9
Broii can u explain i have this issue in call of duty warzone .. only in resurgence map i have this issue .....can u help?
If the steps doesn’t work that means you have a defected ps5. Gotta mail it to them if your warranty is still active. I believe if it’s within 1 year they will replace it for u
None of the steps worked for me and had to ship my ps5 out to them and got a new one. And now everything works perfectly fine
Ok im subbing bc it actually worked. Tysm
Which of the options fixed it?
thank you so much it worked when i changed the resolution
Im playing san andreas on ps5 the definitive edition and it keeps starting me at same level and once im done with mission it pops up and shows this error and says its error in game or app what should i do ive tried everything ?
yo what does the 7th option in safe mode do?
It basically factory resets the PlayStation and it will reinstall the system software
basically it deletes everything on your ps5 and reinstall the basic softwares that were on your PS5 when you bought it. to keep it simple it basically like starting all over again when you first turned on your ps5
I play madden 22 and get this loading to any online game I play, does this work????
Same have you figured it out
same for me. I deleted the game and reinstalled but same results
@@avirexaupiu1842 me also I got a error unplugging my PlayStation when it was in rest mode and nothing works at all. And it’s only my main account too
@@robertrsg1361 im losing hope wit this shit 🤦🏽♂️. lmk if you find another solution bro
Yall figure out a solution. I just got this ps5 last month
the screen and video worked for me on 720 trying others thanks
It has to be FedEx? I’m in Japan I bought mine in Japan so I’m wondering if my receipt will work🤔
sry im not sure. i would call them and ask
@@Dkeem86 quick update, it worked and they fixed my ps5 error issue and had my ps5 back to me within a week free of charge💪🏾
This guide trick worked perfect thank you
np glad it helped!
But what do you do if it happens at startup it freezes for me
Same, all games do the same thing for me. Did you find a way to fix it?
@@HiMoRajeh Exact thing is happening to me. I'm bringing it to a Ubreakitifix in my local town. Hopefully they can fix it. I head it's a software problem or it could be a storage problem. Idk. I just hope it can get fixed
@@owenberollin I hope you figure it all out man. I had to return my PS5 last night unfortunately.
For me it happend on almost every game except Village
heres the thing, i dont believe its a defected ps5 because this happened as soon as the game updated. and its only on 1 game, on dirt 5 and a lot of people are experiencing this on EA games. Others say its the HDMI cable or the video output settings etc this is not console related issues. the other games work fine... so it seems like a software issue. I believe the game developers are at fault here. for just one game i gotta ship and replace my console? it just sounds soo crazy and what if something similar happens on the new one? are we gonna have to keep playing around with this stuff? if thats the case im going to switch to Xbox
Even i am getting this error on Dirt5, found solution, turn off your internet in ps5 and then start dirt5 and it will work.
getting error on ea ufc5 😢
Guys I'm on my 4th model now, I feel like gamestop thinks I'm scamming them, I had an og model I bought and it kept crashing , one day while playing spiderman 2 ( Riker island cutscene ) my ps5 froze, shut its self down and said it wasn't ahit off properly, I traded it in for the slim bundle gamestop had at the time, it did the same thing, I got my 2nd slim and again..... it's so frustrating so I took my 2nd slim and got a digital slim with an attachable disc drive, 1 month in and fortnite and again spiderman2 had crashed on me. I'm lost.... idk what to do anymore
Does not work for me it looks like my save file was corrupted had to start again
I saw a comment on TH-cam some one got a replaced ps5 error still happened
It happen on 2k
For some reason I feel like my shit wont work on ps5 games I download and tried ps4 n it worked fine warzone works Minecraft work but ima try this too see really finna get pissed off
I buy my ps5 from a reseller, what do I need to get a replacement?
I’m getting this on far cry 6 I’ll be trying this steps
I have same problem on farcry 6 impossible to play did you fix your problem ?
@@adamatoure115 i made a video on it and nothing worked for me so I had to send my ps5 for a fix.
if the steps doesnt work most likely you will have to ship it out unfortunately. goodluck!
@@Dkeem86 i did lol and it works now thank god
It happened to me a lot of times on cold war zombie
Started to happen to me recently and ONLY on the new map forsaken but not on die machine or outbreak and it’s really throwing me off
Did you find a solution, my friend? I am like you until now. The problem exists in Cold War Zombie
@@JmacKiller09
Working thx bro
It happens to me when im trying to get in a game in nba2k22 in my career
I only get this error woth cold war on ps4 with share account weird af
This is the error I got with madden 21. Then I couldn’t load my franchise anymore, as the error corrupted my save files. Happened to me twice and I had to start all over again both times. I did all the work arounds and I couldn’t get my save files back. No matter what I did, I was so pissed and still am.
your file is not saved to the playstation cloud?
damn sorry to hear that. you can also check your playstation cloud saved data files to see if it got uploaded there hopefully
why would video options help the game this is just click bait honestly
Cause they are having issues with the early models that made game crash on certain video settings. These were the steps given when you called the playstation customer service. But when none of the steps work they will tell you to just ship it back to them and they send you new one.
I v never aware of that until I played diablo 2.
First I played the full game of diablo 2. Now I am playing online and every time I get ce-108225 🙈😒
How to fix it on fifa22
I unplugged my ps5 while it was odd and it seemed to work
And I literally did everything. Factory reset, USB reset and literally everything that was the only thing that got my games running.
Hey .. do u fix it? Have the same problem with FIFA 22
@@marinblazekovic5169 i fix it to replace mother board if you have warranty or replace ps5
It only does it when we grab our loadout in warzone
Mine happens to lower resolution texture and the game crashes
Hey men I have a doubt. How many times you had to ship your PS5? I’m hearing about people that had to send it twice because they didn’t fix it in the first one.
So how was it?
Its my case...😔
mine is working perfectly fine with the replacement I got. Every game is working so far
i only had to ship it once. I am still using the same PS5
Same just re-shipped it again hoping Sony do the right thing and replace it.
Thank you very much, hdcp disabled an Diablo 2 runs fine again ❤️
np glad it helped
2024 still happens in PS5 what a joke 😢
Ty
I have tried all these things and rust still gives me the error but it only happens with rust
Same
@@Swiftleegamer so actually idk what it is but after trying like most of the servers some of them will randomly work
It's happening to all of my games
@@MajinPunk-g9j try the method thats listed on the top and if none of them works then that means you got a defected PS5 and gotta ship it out
There’s no fix for this
Man do you know how to fix the PS4 CE-36329-3 , it’s working for gta and rocket league but not fortnite
I never had that error so not sure about that one sorry.
@@Dkeem86 Is there any other way you can help me
@Chia Rodriguez thank you
Will doing option 7 delete your save data?
Idk
Stop unplugging your game that’s why it’s doing that Most of the time
@@trino5561 huh
Yes it will. You will have to try to upload your save data to your cloud before you do this
Please help me I would really appreciate
Ce108255-1
If none of the fixes work contact sony and they will send you a brown box for you to ship out your ps5. I put their number in this video just tell them you tried these work around and still didnt work. They will tell you how to ship out your ps5 to them. Unfortunately there are a few defected PS5 out there. I had to ship mine out cause none of these fixes worked for me.
I fixed it anyways lol I’m good
@@darknesswinz0525how
@@darknesswinz0525how
easy fix: switch to xbox
This is the real error
@@MakeLoveNotHate9 lol
Do you need a receipt to turn in your PS5
No..I sent mine in to Sony without a receipt and it worked
I guess it still works since Martinez did it without one. But when I called them they told me to put the receipt in the box with the ps5 or any proof of purchase
@@Dkeem86 yes they told me the same thing " make sure you send POF with the box" but I just told them it was a gift and I can't find it..Sony is a multi billion dollar business they have something in the computer to scan the serial number and see what store it was purchased from. I bought my ps5 from antonline and they honored the manufacturer warranty
@@CoachDro that's good to know. I know for sure that many people wont have their receipt with them too. thank you for this info
enfin mon fils est revenu dans sa ps5 wow !!
Comment
@@mariafrancis9030 parler à multi_cyberghost
@@francoisantoine373 sur instagram ?
@@mariafrancis9030 Oui
@@francoisantoine373 wow je viens de terminer la messagerie multi_cyberghost merci monsieur je viens de récupérer mon compte je suis reconnaissant monsieur !!!.
Not working for 2k ps5
Shit any fix yet
@@darknesswinz0525 nah
@@darknesswinz0525 I just reset my console
@@otf2156 if none of the fixes work most likely you got a defected PS5 like I did and have to contact support and ship it out
I have tried everything still not working
then you would have to call playstation and ship it out to them. they will send you a new PS5. thats what I did
@@Dkeem86 yea I called this piece of shit Sony they want 300 bucks because it’s out of warranty
@@Dkeem86will this work on fortnite as only few gamemodes weren't working in my pe5 like 2v1 or 3v2