XPS 17 (2021) Review
ฝัง
- เผยแพร่เมื่อ 26 ก.ค. 2024
- My review of the 2021 Dell XPS 17 (9710). This is the best laptop Dell has ever put out in their XPS line. But omfg ... that trackpad
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Much better performance this year. but the terrible QC on the trackpad needs to end
Please review alienware x15 and x17
What are your views on the Lenovo Thinkpad X1 Carbon?
I just hope they fix the track pad
Macky bok
And track was the reason why bought XPS 13 it is awsome
“There was a dongle but i lost it” the first ever accurate dongle review.
😅 dongle reviews simply cannot happen. It's always lost
( ͡° ͜ʖ ͡°)
Dave is like the father who's disappointed by his favorite kid, Dell.
perfect asian plot
WARNING I am the unprettiest human YTer worldwide. Take the hint, dear del
@@AxxLAfriku hey you are the person with two girlfriends. hi
A flawed trackpad at 3K is unacceptable, those kinds of problems have been solved by 600 dollar chrome books.
LMAO
No one does reviews like Dave. Always on-point, always balanced and fair. Truly appreciate you brother.
Yep he's awesome!
Agree totally!
Consistent perfomance: aida 64 and 3.0 - 3.1 Ghz for 11800H. "Always on-point, always balanced and fair." Nice
I have an XPS 13 bought in 2018 and it's been amazing, no issues with anything at all, including trackpad. Just bought the XPS 17 9710 and waiting on the edge of my seat for delivery. Thanks for the really great review Dave, all the detail I needed to make my decision, just hope I'm lucky with the trackpad.
6:32 ah yes, the high quality camera shots we all love from Dave.
Lol i commented the same thing!
Lets see who wins our mini competish..
@@YourLocalCafe lol best of luck
@@milkloverenterprises3367 you won lol, i am happy for you tho.
@Pepper nothing much, i had commented something very similar to the OP and i sorta challenged them to a mini competition of who gets more likes, they won.
I recommended an xps 9500 to my dad because of the good reviews and the amazing design. He had to get it replaced twice because of weird quirks, and of the 3 machines he had all of them had the trackpad issue. He had to get the palmrest assembly replaced on the 3rd unit to fix it because the replacement process was taking too long and he couldn't return it. So many reviewers brushed over the trackpad or didn't even mention it, and it turned out to be a major problem that year. If you get a defective product from dell, return it, dont replace it. When you replace it the 30 day return window is still based on that original machine so if you get lemon after lemon and eventually decide enough is enough, you're stuck with it. Returning it and buying it again ensures you have 30 days to find any quirks on each new replacement.
Love the mic drop on the end of this video. It’s why I keep coming back to these videos long after I bought my laptop.
Can’t forget that time Intel executives literally admitted Dell is the best partner money could buy
Why?
@@ericwright8592 thanks for the information.
This needs to be pinned
@@ericwright8592 Not just Dell, I mean all laptop manufacturers seems to be resistant to make proper AMD machines especially in the Ultrabook segments. As of late, thing's had improved with Razer came out with first ever Ryzen laptop and more gaming laptops powered by Ryzen but it still pales in comparison to saturated amount of Intel powered machines ...
@@obidean3964 It's hardly a coincidence. Today, OEMs hide it under the banner of "R&D Co-development" or "Elite partnership benefits" which is all the same thing.
Their anti-competitive shady maneuvers favoring Intel and Nvidia has been going on for decades. And it's also part of the reason why AMD took so long to catch up.
Dave: Explaining the device in detail
Me looking at the background: Ah yes, fisch
Me too 😅
le fishe
same lol
Those fish are dave blue!
@@yakairon1618 Dave2D teal should be a colour
Love you Dave. He's so matter-of-fact and straight to the point. You tell me exactly what I need to know. Thanks
Dave, that perfectly-timed snare hit to censor your curse was fantastic
There are definitely corporate reasons why there is no AMD option.
It’s mostly because the XPS laptops use thunderbolt, and it’s way easier to do that with Intel.
wasnt it intel who said dell was the best friend money could buy
intel better anyway and the next gen intel are going to take a large leap in front of AMD even more
moby1kanob better? I dunno much bout laptop chips (mobile chips isn't something i'm interested in much) so maybe you wonna specify for mobile skews, but as you didn't specify Ima take that as a general statement. What world are you living in?
@@moby1kanob No way shape or form is Intel above AMD anymore wtf lol
Dell needs to introduce QHD screens, they're the perfect resolution for laptops imo. It's a great balance between high pixel density and battery life
Agreed, I would have considered that option, for sure. But I think that going with 1080p for such a huge display is a questionable choice. That said, I haven't seen the 1080p screen in person, so maybe it looks magical.
I think the xps have 4k equivalent option. Maybe its 2.5k but I know the have a denser than 1080 resolution on "16:10" option. At 00:57
@@UnknownStuff0417 the oled one is 2160p but 16:10, so kinda a cut off 16:9 panel.
@@UnknownStuff0417 yes it's a bit vertically longer than 4k and has a 16:10 aspect ratio. Really great.
For the folks who have tried the 2K option on a laptop sized screen is there any discernable diff in video consumption from 1080p!? I personally don't notice much of a diff b/w 720p and 1080p res videos as is on my current laptop so just curious!
Upgraded my old 2018 model XPS to the latest despite trackpad QC issues. Received my Dell XPS 15 9510 today and low and behold, I lost the QC lottery. Initially it was weirdly “sticking” below the click threshold causing missed clicks, then it just flat out stopped registering clicks altogether before I could even finish installing Windows. Honestly, really disappointing from such an expensive machine. One click with this trackpad would have immediately made it obvious that something was wrong, yet this one got the green light from Dell. Dell wants to send a technician to my house to replace the unit. In the long run it seems they’ll make it right, but it’s not the kind of experience you’d hope to have out of the box with a $2k+ laptop..
Rip. Hopefully the replacement has better QC.
Be careful! In most countries (AFAIK) you have a short (few weeks) free return period. I have read a lot of stories where the technicians were not able to repair the trackpad or even made it worse. Dont risk not being able to return the unit. You can always just return it and order a new one as long as you are still in the return period.
It‘s beyond belief that Dell doesn‘t test this before shipping. 5 seconds would be enough to determine if the trackpad has the error. And for a company that wants the device to look an feel premium (and for this price) this is not acceptable.
Had a technician over twice in the past for the 2018 model (9570). That didn't work out. I know dealing with Dell Support is a pain, but try to get a new unit.
Dell laptops has so much problems and seems like Dell does not handle them well. I have Dell xps 9560 with 4k, i7 and 32Gb of RAM and I'm dissaponinted, for such an expensive laptop I had to solve so much issues. I will never buy Dell again.
Its every laptop. they cannot fix this issue.. it comes all the way from the way the laptop is designed and they cannot shift things internally to fix this model.. we all fucked.. I got 2 replacements already and they are all identical
dave 2020 : 'thums if u like it, subs if u..."
dave 2021 : 'faulty laptop? Send that sh*# back'
Dell’s relationship with Intel is quite lurid; when the antitrust case against Intel was in full swing, corporate emails were shared wherein Intel discouraged Dell and its other customers from buying AMD, back when the latter were kicking Intel’s ass with AMD64 and the K8 architecture.
Intel is still using dirty tactics to avoid broader AMD adoption.
always has been and always will be a shady company
It's really cool to see how Dave's background keeps evolving in every video!
It's having it's own character development
And so does the table
Fishhhh
I have the last year model, been using it more that year already, all I can say, I love it! The trackpad, I stopped caring since I feel much more comfortable with the MX Master 3 mouse!
Maybe for u its good enough but not for me, if I am on the move and I forgot my mouse I have to use the trackpad and for the price that Dell is going for its a big dissapointment!
No I wait for the Bezel less Samsung Oled Laptop that looks more sleek to me which is the main reason why I wanted the Dell XPS
my tecra has a wobbly trackpad as well but you eventually learn to love the weirdness of your machine
@@SStarlight9614 You shouldn't have to learn to love a manufacturing defect on your 2000 dollar laptop.
@@john_hunter this is true..
Cool but that’s no excuse for the trackpad being screwed in loosely on a $2000 laptop. I personally hate using a mouse and care about trackpads, and a 2016 15in MacBook Pro trackpad from 5 years ago will run circles around this thing even when it IS screwed in correctly.
Thank Dave so much. Every year I come back to check XPS on your channel. It is impressive every year! I want to buy a new XPS but my XPS 2016 is still working now. LOL
How does dell continue to have quality control issues with every release
It is incredibly frustrating. Each year I've looked at the XPS I've gone on Reddit to check to see if there are QC issues and there's an abundant amount. Same thing with Lenovo. Usually I read about backlight bleed, dead pixels, trackpad issues, etc
And why is it always the trackpad
When they're not even trying, what do you expect? Dell makes some great products (and also a lot of garbage ones) but I just don't want to support the company because they just have had issues with customer satisfaction since the start of time
Their quality control is great at consistently having quality control issues.
@@kayseeday I mean... Dell's QC isn't good by any means, but if you go to any subreddit that is meant for help or technical support, you are bound to see a crap ton of issues. Just look at how many people use the Dell Subreddit to post happy things compared to the number of people asking for help or reporting QC issues.
"Send that sh*t back." But how do you _really_ feel?
Dave, been watching you from day one. You deserve all your subscribers. Keep up the great work, and remain impartial!
Love your reviews Dave! Straight to the point and unbiased!
I just revieved my Xps17 from last year. It dropped in price significantly after the new one was released and the changes were only internal.
I'm in love with this device and I had no quality issues at all.
Dell really needs attend to this track pad issue. Especially on this tier of product. The trackpad on my Dell G5 5500 was the worst track pad I have ever experienced period! I bought my wife a mid tier Acer Laptop and the track pad is amazing!
Some HP's trackpads are amazing as well.
Try Thinkpad's glass trackpads that come with the higher end models, you'll love it.
@@killertruth186 yea my HP laptop i bought for 399$ have much much better trackpad than the Asus laptop i bought for 459$
@@lolcatpl My HP Pavilion Gaming Laptop has really good track pad.
i have a dell inspiron 7560 (about 5 years old) it has a really good trackpad(qc wise). really unfortunate that they had to go downhill about thier qc.
Thank you for sharing your experience and knowledge. We have learned a great deal today.
Dave, you are one of the rarest reviewers who is really trustful and I really like the way you try to support your subscriptions honestly. U R the best (specially since the table came back to videos 😂😁)
MoPo from Iran.
Got an XPS, partially on reference from this channel. On the whole, great machine, but absolutely +1 on the trackpad issue. It's something you work with so much that it can ruin the user experience. To the point that if I don't have a mouse on hand, I do not like using the computer. As someone coming from a MacBook, the difference is truly night and day.
Did you get the 17 inch version?
But consider the fact that this laptop is dramatically bigger than something like the M1 Macbook Air and carrying around a mouse starts to make a lot of sense. That's what I always do with this laptop. Meanwhile, for my M1A, I don't connect a mouse most of the time - not just because the trackpad is so good, but also because it's a more casual device for me (very lightweight and has a smaller screen).
I hate all trackpad, I can't do anything for a long time on a trackpad I need a mouse, I just use a wireless razer mouse doesn't really take any room in my laptop bag
@@benjaminromero5572 Yep, I did.
@@zeppelin0110 Yeah, I agree. I rarely lug my XPS around, but it would still be nice to be able to do so without a mouse. For what it's worth, it's not that much bigger than the 16'' MBP and I certainly appreciate not needing a mouse with that.
Hey Dave, just letting you know there are really a very less number of genuine reviewers, and you're one of them, so we love you and trust you.
That chair has always fascinated me please make a review of it Dave!
I really enjoy your videos. Very concise and the setting is very eye pleasing. But what I like the most is your diction! I am not a native English speaker and I understand every word you speak. Thank you!
So happy you talk about the XPS !
Your reviews are always ahead and well thought !
I still remember back in 2010 when I got my first REALLY nice computer. After saving for a couple of years before going to college, I got myself a 15" MacBook pro with a top of the line for the time dual core processor. It's still bonkers to me that modern, high performance notebooks have up to 8 cores while getting good battery life. It's amazing.
Awesome review… love the way you simply cut the clutter and jump straight to the point without being offensive… I bought the fully specced out last year model and am generally happy with it.. it gets hot in regular applications and works better when placed on a laptop pad. Bad webcam period for the thousands of dollars I paid.. battery life could be better.. like you said AMD option would just knockout all laptops in this segment out of the park.. i hope the touch screen has full atylus support and a 180 degree or 360 degree hinge
I ordered one of these on Friday and I'm so excited to see how it works when I receive it 😊
I adore you videos, sir! Please consider adding chapters to your videos. This is just a kind suggestion from one of the individuals that watches all your videos.
For how pricy this is, it should be flawless. The fact that the trackpad issue keeps popping up on the XPS line is baffling. Dell either doesn’t care or doesn’t know what they’re doing.
Both.
just buy a MacBook
Why not both?
@@blackhatson13 Buying a 200$ laptop is better then macos
QC is bad, my 2020 model was delivered dead and was send for replacement
I just upgraded from the hp envy 13, which had a rattling trackpad, to the xps 15 9510 and I have absolutely no complaints! I love it's feel, the wrist rest is so smooth and feels great, no rattle in the trackpad, which is huge btw, great keyboard, solid speakers, and an awesome screen!
ur vids are at another level. I Feel lucky to live at this time . thanks bruh
Haven't bought a Dell since 2011 when I got burned by their awful QC. Some things never change!
I too remember their Inspiron & to some extent their XPS lineup literally falling apart within 2-4 years since many students had those in college
I had to RMA an XPS 15 four times a few years ago. Gave up and bought a Mac and never looked back.
Have had my refurbed insprion 7567 for 3.5 years now w/ the only issue thus far being an occasionally floaty ''6'' key.
Sorry to hear about your experiences.
I will never get Dell again after the GPU gate on their Alienware
@@RinoAP didn’t they release a statement on that and say you can fix it with a new update?
I have to say, the XPS line is definitely one of the weirdest. I own an XPS 17 9700 from last year, I bought it after the whole charging issue thing was fixed and was lucky enough to win the QC lottery with the trackpad, so it's been one of the best devices I've ever used - and I've used a lot. It's a damn shame that they can't seem to get the QC right so that everyone can have the same experience, though.
Dave‘s editing is so damn smooth!
I bought a top spec unit of the 17-in, and it showed up with trackpad issues, they sent a technician out to replace the trackpad seven times, and then replace the entire laptop two more times, and then sent out another technician another three times, and every single one of the replacement track pads they installed had the same issue. As much as I love the laptop and for how good it was, I ended up going with something else as the trackpad left clicks never really seemed to register, and the palm rejection because of the wobble was terrible. Glad to see a reputable TH-camr finally covering this issue.
At this point, the rattle is a feature.
It really is, I had the 15 inch model a few years back. It had the 7700HQ and GTX 1050. Same track pad issue, its been years!
I have a cheap 400$ inspiron and the rattle is there too. Guess it's a universal feature in dell laptoos
6:31 ah yes high quality tech videos.
Dave is always very honest in products reviews 🙏🏻
Dave Dave Dave, why cant other TH-camrs be like you lol. Thank you for the great video and more importantly for giving an honest no BS/marketing review. Legend!
The absolute master of video thumbnails
seriously
Amazing that Dell hasn't fixed this a year after the original released. Got mine sept last year. No trackpad issues thankfully.
Just grabbed the UHD model today. Looking forward to using this for the next few years.
Great review!!! I orderd mine with FHD and 1tb of sof a ge and I was worried I made a mistake with the resolution. However I feel a lot better about the FHD option after watching this :)
I just got my Dell XPS 9710 with the exact same configuration in this video last week. My trackpad is perfectly fine and everything seems to work great so maybe I just got lucky
"Dell is the best friend money can buy"
Actual quote from Intel
that ending where the censor was lined up with the music cue was so satisfying.
Great videos, you just got yourself another subscriber 👍👍 keep up the great work it’s much appreciated🤗
Still no AMD options this year, disappointing indeed
Thanks for addressing the trackpad issue. I can't believe Dell still hasn't fixed this!
Photoshopped dongle on palm is classic! Great video and review.
I got my XPS 15 9500 5 months ago. I changed from macbook to XPS and dont regret it. Beautiful design and screen. I get consistent FPS when playing League, but league does not require much in terms of system. Also my trackpad does not wobble, thank god.
Steve was an unexpected surprise :)
hi checkmark
What the heck are you doing on a laptop video @Jagster ?
It's like 3 vids old
An unexpected surprise to be sure, but a welcome one.
@@GeraldY. checkmarks annoy the crap out of me. they never say anything interesting but get top comment every time. just come in with some bland cold take
The lack of an AMD option was a totally missed opportunity...
Like Dave said dell has loyalty to Intel, Dell wouldn't put AMD in there ever!
Yeah man looks like they totally missed out on putting inferior chips in there.
If you wanna see AMD, show support by buying an all-AMD laptop. Complaining to Dell isn't going to change a thing, they get paid by Intel not to use AMD.
Go with the Thinkbook 16p which is AMD-only.
Go with the Thinkbook 16p which is AMD+Nvidia.
That dongle bit was super funny Dave...😂
Dang Dave getting spicy lately, I love it
Well done. Dell shows the market what a screen and bezels should be look like. No God damn notch and rounded corners.
My brother’s brand new XPS 15 has a horrible trackpad. Trying to convince him to send it back 🤦♂️
But do they really exchange/return systems just because it has a rattling trackpad? I too have one from dell with the same trackpad issue. I just bought it a month ago. But never really cared to tell them cause you know it works fine and is doing a pretty good job, (atleast till now) except that annoying trackpad.
I do too but not sure about the procedure though :/
I recommend you guys send it back, I also have a new 15" 9510, and like the trackpad (had no issues), so sounds worth it. I am happy I didn't because I can't do without my laptop.
Dell laptops used to be great, I had used dell laptop for 8 years, now I prefer acer
Own a 2020 XPS 15, had a wobbly trackpad and I went back the store I got it from, they then proceeded to say it’s a design issue and brought me around to about 5 or 6 different XPS 15s and 17s they had in their warehouse and out for display and literally every single one had a wobbly trackpad. I continued insisting so they did replace my unit but the new one still has a the same issue -.-
This filming set is so clean
loving your iwagumi tank
I got an XPS 15 when it released last year, and the trackpad was loose. I didn't mind honestly cause I use a mouse most of the time.
It somehow fixed itself after about a month, I don't know how or why, but it's not loose anymore and works perfectly.
Not defending Dell, but it's my experience and it's been good.
All the food and dust that got stuck in there fixed it. lol
@@rustler08 That's probably what Dell were going for 😂
Ah yes qc issues and dell. Never gets old
Awesome review mate. Thank you.
I remember Dave moving into his new studio telling us all how he never really liked that table and it wasn’t his style. Dave2D and his table are iconic, ain’t no getting rid of that haha
Still haven't fixed the track pad? Such a shame, I have last years model and it's a pain in the ass. I managed to patch it a bit so it's not so obnoxious but it still does it a little.
Did you do the tape fix underneath the trackpad? Pretty easy fix, if you haven't. th-cam.com/video/Cm-gZL7QXgI/w-d-xo.html
@@icanmakeeverythingilovedie9861 Yeah i did the tape thing, it doesnt "fix" it per se just makes it less annoying. If you tape it too much then u cant click the track pad down anymore. They need to copy a macbooks track pad those things feel great.
Should've returned it. It's a provocation that they sell faulty Notebooks at a pricepoint of over 1000$!
What convinced me to never go Dell again was my XPS back in 2016, after a year it got unusable from a glitchy trackpad, broken keys, swollen battery, and once-per-day blue screen. I can’t believe after 5 years Dell’s QC hasn’t changed much.
Your background/place is frekin amazing dude. Can we have a house/office tour or something?
Nice review as always. i am anticipating your review on Alienware X-series
I've always wanted an XPS since ages ago but I can't bear to part with my kidney...
It bums me out that the majority of flagship PC laptops are made out of such crap materials.These are the same price as Macbook pros, but without any of the hardy aluminium chassis. I work with a lot of PC and Mac parts and I'm always amazed just how flimsy the PC parts are in comparison to the Mac ones.
There’s some Aluminum and Magnesium allow Windows and Linux flagship devices out there. And XPS is metal alloy if I remember correctly.
The G14 feels solid.
What’s the problem with the XPS like here?
I agree. Why are there no windows laptop with the same/better quality built than a mac? I have been trying to find one worth buying and there is NONE. But my university uses windows and I have to get one. The pain!
@@melo3427 as I said earlier, try Asus G14. It definitely feels premium.
One of your best vids yet
I just love your content!!! You're one of the best and one of the realest!!!!!
I was close to buying this last year, but Dell's quality control with the trackpad pushed me in the direction of the Macbook Pro 16. It stinks because the XPS lineup is really the complete package
"Dave is the most handsome TH-camr"
Change my mind
Remove "tech" and you have yourself a handshake!
@@DailyCorvid lol
@@DailyCorvid you know what... Yes, thanks for pointing that out
Yeah
(no homo)
xD
As always i like your honest to goodness reviews dave! But can't help but wonder ...... Where the hell is OPTIMUS??? hahaha
watching your video with my 16 by 10 screen ratio and the black bars at the top and bottom reminded me of the old days when i used to watch 16 by 9 videos on my 4 by 3 CRT JVC lol
Dave keeps changing things the background of his video but will never put fish into his FISH tank
fish aren't minimalist enough
Fish are too high maintenance, and Dave doesn't like needy stuff.
I wish they equipped the 17 with an OLED screen like they did the 15 this year.
Sadly Samsung only makes OLED in 13/15 inch screen sizes... 17 inch would also kill the battery life real fast with the absurd 100Wh capacity limit on laptops
Great video! I would love to see amd in an xps, or at least in another great, top of the line thin and light with a bright screen, small bezels and big trackpad
Excellent review.
😀
6:35
Pro editing move😂😂😂
When will the review of the MSI Z16 come out?
I just love when I find someone who tells it like it is. Thank you.
I can now avoid paying a lot, for substandard.
When the dell XPS 13 9310 came out this year I picked one up and love it so much. Performance is amazing for the size and the 1200p IPS glass screen is just a beaut, with 510nit max brightness 🔆 gets plenty bright. But I wish they had put a GTX 1650 or MX 450 so we could use CUDA for work loads, but a man could dream. Anyways much luv👍.
"if the trackpad is wonky, send that $h!t back to dell"
we will sir dave
I was willing to drop about 1600 on an XPS 13. Decided to go for the 16gb MBA
The QA on Dell products have been absolute shite
Yeah.. Right now my usb ports in my xps15 have decided to stop working... Last week it was Bluetooth... This laptop is frustrating 😤
Hey you add some neons! Neat 👌🏼
I just love how you chose Kurzgesagt video for display demo.
The game changer with the 1080p versions of the Dell XPS are the bezels for me.
I just dont understand why they can be as clean without sticking out like the ones of the models with touch function, i just dont get it.
Hey Dave! Just wanted to give you my two cents as I am a 9500 owner. I got my XPS 15 a little less than a year ago and initially ordered the white which has a solid trackpad and then switched it for the black which had a wobbly trackpad. I called them to have it replaced and long story short within my 30 day return, the laptop was replaced three whole times and all of them had wobbly track pads. After a nightmare with customer service spanning 3 weeks and an offer to either get $100 rebate or to, and I quote, deal with it or return it, the only thing close to any explanation I got was one of their customer service representatives told me that the track pads come from one of two different distributors and one of the distributors has the wobbly issue and they can’t pinpoint which one. Clearly this sounds ridiculous. But yeah, as LTT has demonstrated in the past as well, dell has a better chance at good customer service by not having any. I ended up having to file a case with the Better Business Bureau, not that amounted to anything. Maybe I’m over reacting, but it’s really the principle. You probably already know all of this, but I just wanted to share my experience. Anyway, absolutely love your work!
Thanks for the plug-in on the non-4k screen. HD should save on the battery ... and the anti-reflective screen of the 4K probably doesn't matter compared to the anti-glare HD with generous nits.
Hi Dave! Thanks for the amazing coverage as always. Have you seen if the XPS 15 has incorporated the Vapor Chamber cooling this year?