official update on mk1 autohaus! 10-28-2022

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  • เผยแพร่เมื่อ 20 ม.ค. 2025

ความคิดเห็น • 74

  • @mk1rabbithole
    @mk1rabbithole  2 ปีที่แล้ว +9

    in no way shape or form is myself, or jerry, justifying or excusing his actions. this video is just to break the radio silence and ask everyone for a chance and a little bit more time to make things right before he gets thrown under the legal bus. i’ll make myself very clear with the following. if we don’t see real change within the next 2-3 months, my tone and opinion on the matter will change very quickly and very aggressively. before the downfall, mk1autohaus provided an immeasurable amount of good to the community. the amount of hood he’s done over the years also does not excuse this piss poor treatment to his customers, but i think it at least makes him deserving of the chance to fix things before further sealing his fate in financial or legal punishment.

    • @vgrepairs
      @vgrepairs 2 ปีที่แล้ว +1

      dude i totally agree. the simplest thing to do is just get a refund through your card or paypal, etc. dont drag their business through the mud. however....someone SHOULD have taken down their website.....

    • @sw201444
      @sw201444 ปีที่แล้ว

      We’re 5 months in - what’s your stance now?

  • @christschool
    @christschool 5 หลายเดือนก่อน

    Remember, those GTI's were probably that guys teenage dream car. It was for me and now I own one. I also own a couple of modern Ferrari's. The GTI I own is just as valued to me as my Ferrari's.

  • @echassin
    @echassin 2 ปีที่แล้ว +5

    The FTC is clear on this whole issue:
    1) A seller cannot knowingly list an item that will not be delivered.
    2) Once a seller takes payment he has 30 days to deliver.
    3) If he cannot deliver, he must actively reach out to the buyer and actively offer the option of a refund.
    Mk1AutoHaus is routinely in violation of all three statutes, and each violation is subject to a fine of $16000.
    Finally, 4) As members of the general public, we viewers are not committing any crime by failing to report these violations. OTOH, businesses under the jurisdiction of the FTC have duty-to-report statutes. "Jerry" likely falls into this category, and this channel's owner, in obscuring "Jerry's" identity, may also be in violation.
    Edit: the "About Us" tab on the mk1autohaus website lists the owner as Benjamin Williams, so at least we know who "Bob" is.

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว +2

      of course, we can throw the man right under the bus like you’re saying, but this is somebody who gave an in measurable amount to the community over the years. i’m gonna go out on an assumption here and say you don’t know just how far back this business goes and how much good done he’s done for the community before things started to fall apart. try not to kick a man while he’s already drowning. this video is us trying to ask for everyone to NOT go that route because that will only push him under further and probably raise the risk of keep parts becoming inaccessible. jerry does not have a business and is putting his neck on the line already. if you decide to push this anyways, i ask you to please not drag us into the legal mix as him and i are the ones trying to correct this all in a civil manner for the community more than we are for bob’s sake.
      this community is too small and the issue is still able to resolved amongst ourselves, is short sighted to go truly locking this man’s life into peril instead. i don’t agree or support this man’s decisions nor am i trying to justify his actions with excuses. im just saying he deserves a little more time to make things right. if we don’t see progress by the holidays, i can promise that you’ll see my tone change very quickly and very aggressively.
      by the way, his name is in plenty of places where it’s easy to find there’s no big secret being kept it just really doesn’t make a difference and my brain was already locked into the “person a and person b” mindset. was already pretty sure about his name just didn’t even bother to go verify or ask jerry.

    • @echassin
      @echassin 2 ปีที่แล้ว +2

      @@mk1rabbithole This is well stated and I regret if I implied a threat. It is meant as a warning: do not do or say anything while "trying to help" that could yield an indictment against you. IMO you are already taking a real risk, particularly to the extent that it is clear you know more than you are sharing. Some people will accept the obvious merits of that, the FTC might not.
      Edit: my experience with Mk1AutoHaus is likely to be a common one: for 10-15 years I ordered rare parts without any thoughts about the owner; same as with any other online business I dealt with. Even back then, parts that were listed "in stock" sometimes turned out not to be available, and it's something we just lived with because it hadn't gotten out of hand yet. Fast forward to now, and illness notwithstanding, the current quagmire appears to have roots that go far back in time. That limits the degree of sympathy some people will be willing to display.

    • @skepticalobserver7484
      @skepticalobserver7484 2 ปีที่แล้ว +3

      It’s astonishing that asking the owner to stop committing criminal fraud can be considered “throwing him under the bus.”
      Anyone who ACTUALLY cares about the well-being of this man should strongly advise him to shut it down. When it gets shut down, he’ll wish he had. I’m hoping for his sake that the sentiments being expressed here serve as a wake up call. Stop committing criminal fraud before the authorities STOP YOU from committing criminal fraud.
      But it’s gonna stop either way.

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      i appreciate you clarifying your intentions. believe it or not, the only info i’m withholding is the exact health problems he’s dealing with and what city all the parts is being moved to. i genuinely do not know any more than that. the very first and main thing i was telling jerry was “site needs to come down, yesterday” to which jerry first did not realize it was even still up. a few days later when we touched base again, he told me that bob simply claimed “i do not have access to the site anymore” and that the person who used to work with him and actually send parts out with was the person who was responsible for the site in the first place. do i believe that he’s powerless with taking the website down or contact payment processors? absolutely not. but the reason this video is 15+ minutes long is because ive divulged every bit of info i know regarding the case. im glad im not in direct content with bob for these exact reasons and it will stay that way. this is a very bad situation to be anywhere near, let alone be the cause of it all.
      i should retract my assumption about your experience with them then. back to the video when i was mentioning restocking parts from oversea’s; this was ALWAYS an issue. rather than adding specific notes of “these parts need to be shipped from europe”, they chose(poorly) to just leave these items up as in stock. the PROPER way to handle this problem would have been to order parts ahead of selling them. actually stock the parts you offer rather than seemingly wait till 10 orders for that part come in to go ahead and order a batch of 20. as you already stated, once you add a few more problems to the mix, these sort of hiccups turn into legitimate problems and now flat out fraud.

    • @oransands
      @oransands 2 ปีที่แล้ว

      @@mk1rabbithole As awebmaster for many small businesses i'm always amazed at how many don't have access to their own sites and payment processors. They hired someone and those people still control things and won't relinquish the access.

  • @Ryan_Songs
    @Ryan_Songs 2 ปีที่แล้ว +7

    If you need the money, put a ‘donate now’ button on the site. Don’t leave the store page open & accepting payments if there’s no guarantee they’ll ship, especially when the site mentions none of this! Its unfortunate to hear the guy’s in bad health but that doesn’t excuse fraud.

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว +2

      i agree 100%, but whether it can’t be taken down or won’t be taken down, the best thing we can do try to shout and damage control here and get people to stop ordering. i’m
      not and don’t even expect to be in direct contact with him but if i were i’d only have exactly this to say. don’t shoot the messenger.

    • @skepticalobserver7484
      @skepticalobserver7484 2 ปีที่แล้ว +1

      Absolutely. Those interested in helping the owner are going to eventually have to help him with a criminal fraud indictment if this continues.

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว +2

      @@skepticalobserver7484 yeah cuz tossing him in jail will really help bring these much needed parts back into the community lol. not justifying what he’s doing. just try to look at the bigger picture as to what’s best for everyone and have a little humanity for just a little while longer is all we’re saying.

    • @skepticalobserver7484
      @skepticalobserver7484 2 ปีที่แล้ว +3

      @@mk1rabbithole the LAST THING I WANT is for a person who has served our community well for a very long time and who is struggling with health/family concerns right now to go to jail. I believe that the best way to keep that from happening is to get him to stop the criminal activity that you acknowledge in your video is still being engaged in.

  • @highsierra3500
    @highsierra3500 2 ปีที่แล้ว +6

    I believe in you guys, thanks for being the voice and offering reassurance. There’s enough mk1 greats out there to make it happen for the rest of us. Let’s keep these things alive!

  • @thetrackside
    @thetrackside 2 ปีที่แล้ว +4

    Thanks for going above and beyond to get this information. It’s good to know that’s he’s okay and business can continue on.

  • @MattRabbitDesign
    @MattRabbitDesign 2 ปีที่แล้ว +3

    I only came for the baby bear climbing a tree content.

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      that's the only takeaway that people truly need from this video.

  • @ColinSlater-t5x
    @ColinSlater-t5x ปีที่แล้ว +1

    Sorry, so I have been waiting for over a year for my product. I have sent several emails to the sales email address. I'm glad I saw this video. I have basically given up on getting my part from here, but I would like to at least get a refund. Without having to scroll through hundreds of comments, can someone please advise me as to how to proceed with getting a refund? Thank you.

    • @mk1rabbithole
      @mk1rabbithole  ปีที่แล้ว

      bummed to hear. i would contact the payment provider that you paid through and have your receipts ready to send to them along with any email communications you may have had with mk1autohaus. it seems most, or all, who submitted for refunds have eventually gotten their money back. please keep us posted on what you find.

  • @skepticalobserver7484
    @skepticalobserver7484 2 ปีที่แล้ว +7

    Here’s the first step to rebuilding the business: STOP TAKING MORE MONEY FROM UNSUSPECTING PEOPLE FOR PARTS YOU KNOW YOU WILL NOT BE SHIPPING ANY TIME SOON, IF AT ALL.
    No sympathy from me until the CRIMINAL FRAUD that is still happening at this very moment ceases.

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      i agree. unfortunately if the site can’t or won’t be taken down, the next best thing that we can do is shout from whatever platforms we can to tell the people ourselves. i don’t expect to ever be in direct contact with him but i could that’s all i’d have to say to him. take the site down, there’s no excuse. just trying to fill everyone in instead of just a 2 minute video of “dude is sick, don’t order”

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      i agree. unfortunately if the site can’t or won’t be taken down, the next best thing that we can do is shout from whatever platforms we can to tell the people ourselves. i don’t expect to ever be in direct contact with him but if i could that’s all i’d have to say to him. take the site down, there’s no excuse. just trying to fill everyone in instead of just a 2 minute video of “dude is sick, don’t order”. at the end of the day, dude is not well and mob mentality or a witch hunt will just make matters worse.

    • @skepticalobserver7484
      @skepticalobserver7484 2 ปีที่แล้ว

      @@mk1rabbithole I think it needs to also be shouted to the office of the Attorney General of Pennsylvania.

  • @hoffa2586
    @hoffa2586 2 ปีที่แล้ว +4

    I hope this business returns in some form as it was a valuable part for the VW community and helped a lot of us out. I wish Bob well and his heath returns to make good on his plan to make the community that supported him all these years whole. It sucks that people had to get burned in the meantime and the reputation has been tarnished.

    • @vgrepairs
      @vgrepairs 2 ปีที่แล้ว +1

      we all know that as soon as this ends we'll all be buying new parts left and right from them!

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      bingo! lets hope this story all takes a turn for the better.

  • @landonsheetz5085
    @landonsheetz5085 ปีที่แล้ว

    Could you update I really need some headlight bucket rebuild kits and you guys seem to be the only ones offering them or give me a website that also sells them

  • @jasonk2732
    @jasonk2732 ปีที่แล้ว

    anything yet ? its been a year since this video was made

  • @vag_store9431
    @vag_store9431 ปีที่แล้ว

    Hello, I saw your video and was upset, earlier on 12.13.2022 I placed and paid for the order and still have not received information, I will wait) I hope you manage to restore everything, I wish you good luck.

  • @R5Domino
    @R5Domino 2 ปีที่แล้ว +3

    "Bob" is a good guy. Sorry to hear about his health issues.

  • @kamz4576
    @kamz4576 2 ปีที่แล้ว +3

    Unfortunate situation, but "Jerry" needs to deal with the web store immediately, then resume with moving inventory.

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      i agree, but if the site either can’t or won’t be taken down, then unfortunately putting this message out there is the best thing we can do. it’s not a good situation by any means, just trying to damage control at this point.

  • @brodeurmarteen2925
    @brodeurmarteen2925 ปีที่แล้ว

    Any updates? I have a couple relatively large orders still out there. The website now appears to be down so my order history and communication attempts with them are not accessible. I've resisted getting refunds hoping my parts will eventually show up, but at some point I need to cut bait. This update is now nearly a year old, please acknowledge, thanks.

    • @mk1rabbithole
      @mk1rabbithole  ปีที่แล้ว

      no other updates other than the website being down. contact your payment provider for you refunds, which honestly you should've done long ago. there's another video on my channel which a more recent update than this but fact remains, you should've processed your refunds by now via your payment provider since mk1ah is and has been unreachable.

  • @jasonk2732
    @jasonk2732 ปีที่แล้ว

    Any update on the update ? It’s been over 6 months

  • @marcantoinedionne390
    @marcantoinedionne390 ปีที่แล้ว

    Any updates?

  • @thevduber
    @thevduber ปีที่แล้ว

    Any update? I ordered a few hundred worth and ended up getting refunded last summer. but I'd love to start ordering again.

    • @mk1rabbithole
      @mk1rabbithole  ปีที่แล้ว +1

      my 2nd to most recent video has a short update, but its basically just that the website has finally stopped taking orders about 2 months ago. though its a step in the right direction, were still moving at a snails pace unfortunately.

    • @MNastyiswhatitis
      @MNastyiswhatitis ปีที่แล้ว

      Any idea if we can get parts? There several parts on the site I desperately need to finish my MK1 rabbit convertible restoration

    • @thevduber
      @thevduber ปีที่แล้ว

      @@MNastyiswhatitis rockauto

    • @MNastyiswhatitis
      @MNastyiswhatitis ปีที่แล้ว

      @@thevduberthanks. I checked there site and they only have 1 of the parts I need on their site and that part is out of stock.

  • @TheDrivingFool
    @TheDrivingFool 2 ปีที่แล้ว +1

    Thanks for the update, health over everything, everything else can wait.

  • @thisguy7303
    @thisguy7303 2 ปีที่แล้ว

    This needed to be talked about. Thanks

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      absolutely. its not pretty but the radio silence needs to be broken.

  • @oldshield
    @oldshield ปีที่แล้ว

    Any Update I have a $500 order I would like to get.

  • @MichaelMerrill-je1wm
    @MichaelMerrill-je1wm ปีที่แล้ว

    Hey Rabbit Hole, is there any update that you can share?

    • @mk1rabbithole
      @mk1rabbithole  ปีที่แล้ว +1

      yeha i’ll have it dropping next week with the next van swap update, also includes a madness update. the gist of it is that site stopped taking orders about 2 months ago so at least we’re headed in the right direction. process a refund with your payment provider if you haven’t already. have it filmed, just gotta finish editing one video ahead of it. sorry for the lack up content on here, got several videos dropping this month though!

    • @MNastyiswhatitis
      @MNastyiswhatitis ปีที่แล้ว

      Thanks for the update. There’s several items I would like to get from the site if possible. Do you think we will be able to get any of those parts?

  • @ivanthet3rribl3
    @ivanthet3rribl3 2 ปีที่แล้ว

    I ordered something listed as local pickup only back in July. Really hoping something happens and I can get my part because I don't really have any options outside of mk1autohaus.

    • @vgrepairs
      @vgrepairs 2 ปีที่แล้ว +2

      thats why his business is essential to our community and we cant afford to let some crybabies try to sue or destroy him.

    • @ivanthet3rribl3
      @ivanthet3rribl3 2 ปีที่แล้ว +3

      @@vgrepairs couldn't agree more hoss. There's a good reason I aint requested a refund. If the cash can help em stay afloat and there's a chance I'll get my part some day it's worth it. I got a couple other projects I can work on in the mean time. Perks of being a hoarder

  • @ThomasBrubaker-wi5lo
    @ThomasBrubaker-wi5lo 2 ปีที่แล้ว

    Thanks for this, man. I have been dying wondering what happened here. My order has been in limbo for ages, and there is just no where else to source decent quality parts for these diesel rabbit pickups reliably!! Hope things turn out alright for all

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      yeah just wish more people could see it sooner. lets hope we see a full return before the spring.

    • @ThomasBrubaker-wi5lo
      @ThomasBrubaker-wi5lo 2 ปีที่แล้ว

      @@mk1rabbithole No doubt, I need parts and Mk1 is the top dog source!

  • @Citadeltactical
    @Citadeltactical 2 ปีที่แล้ว

    how about an update. Unfortunately I made an order and didn't know this information

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      as stated in this video, unfortunately i am not sure what's next and when we will get another update. im sorry you didn't get a chance to see this video sooner.

  • @pingapong64
    @pingapong64 2 ปีที่แล้ว

    MK1 Autohaus has a lot of parts other places just aren't shipping right now. Bob's health is important above all else, but the site needs to be updated to reflect the circumstances.

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      i totally agree. hopefully we can get some better answers and better changes with the next update.

  • @erichall9438
    @erichall9438 2 ปีที่แล้ว

    My wife worked at a dance studio for years and the lady who ran it was in the same situation as "Bob". Self employment is a lifelong struggle from what I've seen and not everybody is suited for the life and the eventual end, or even what that looks like. Most have no health insurance, savings, or retirement as it's always part of the business. I think it is crappy of him to keep the "bait" store open, but I'll bet denial has every bit to do with it as the temporary financial side of it. Thanks for the update, I get you're just passing info along. Pray for the unsuspecting, lol

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว +1

      dude thank you. are actually experiencing those very same small business issues and troubles you described right now. rachael just simply can't afford health insurance right now when you factor in how useless it is with 6,000$ deductibles. blah blah blah, fact of the matter is she doesn't have health insurance and she injured her ankle pretty badly last week. financially were okay but were only a broken bone or three away from financial hardship at all times. thank god she's able to hobble around and continue to work because even though she can financially afford a a month or two off, she can't afford to upset even a few days worth of rescheduling her clients. most of them are on relatively strict 4-6 week schedules. i know its not as severe as bob's scenario but self employment has its drawbacks and unfortunately most people don't realize how much some people sacrifice.

    • @erichall9438
      @erichall9438 2 ปีที่แล้ว

      @@mk1rabbithole For sure. I hope she heals up quickly, no more broken bones!

  • @samsmith1496
    @samsmith1496 2 ปีที่แล้ว

    I have some stainless flags on order! No wonder I haven't recieved them or had any response to my emails!

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว

      file a claim through your payment processor!

  • @mikecrowley5160
    @mikecrowley5160 2 ปีที่แล้ว +2

    hey i think i gave you a clamp at euro summit. hope you made it home 🖖🏻

    • @mk1rabbithole
      @mk1rabbithole  2 ปีที่แล้ว +1

      you did! thank you dude. yeah we make it home 🤘🏻

  • @NotchEvident
    @NotchEvident 2 ปีที่แล้ว

    Ok, it sounds like a shit storm. I assumed they were defunct and its pretty much the case.

    • @skepticalobserver7484
      @skepticalobserver7484 2 ปีที่แล้ว +1

      A defunct business does not accept money for products. Only real, functioning businesses and illegal, fraudulent enterprises do that. Unfortunately, M1AH has transitioned from the former to the latter.

    • @Trifoiler41
      @Trifoiler41 ปีที่แล้ว

      Ok so it appears MK1autohaus website seems to now be down. Do you have a status update for customers who might want to get parts? Thank you for your help & updates, much appreciated!

  • @shahngross
    @shahngross 2 ปีที่แล้ว +2

    Take down the site! what a BS artist

  • @ivanthet3rribl3
    @ivanthet3rribl3 ปีที่แล้ว

    Any updates??