Just descaled mine for the first time, I like how easy the process was. Kind of wish they would of included the instructions in the box though. I printed them off the website, So now I have a copy. Thanks for the great video.
I got this as a gift, and don't need my keurig hooked up to the internet....and I just want to descale this this thing...I don't even get why one would need a coffee maker hooked up to the internet....well this video helped me identify that i did infact need to descale...thank you!
You are an angel for posting this video! I have gone through 2 Keurig Supreme Plus Smart coffee makes as both died during descaling. There has got to be a problem with either the software or hardware when it comes to this process, and I'm after Keurig to give me an answer. I'm almost afraid to descale at this point. Thank you for all the tips and suggestions!
Your videos are very helpful. I’m glad I found them. They’re going to help me out a lot when I start the descaling and other things with the Keurig. I would’ve flipped out and thought mine was defective, If I hadn’t watched your videos first.
😂 I have been here just running water through mine for the last 45 min waiting for it to switch to the next operation but never happened. Thanks for the unplug trick because it worked the second time. Thank you for the video
Omg! Thank you so much for this video!! I descaled it according to the bottles directions and the descale notification never went away. So I looked on the manual and it said nothing. So glad I was able to find your video! I did have the option to descake when I held those 2 arrow buttons down and it took 4 brews and a message came on and said finished, so that was good! Hopefully it'll work like this every time! Decale notification is gone, yay!! Thank you, thank you, thank you!!
Thank you so kindly for this video! Your instructions helped me tremendously getting started with descaling our fairly new Keurig K-Supreme Plus Smart coffee maker! Thank you again!
Helpful tip, if it says add water, instead of powering off and restarting the process just add a little bit of water until the add water goes away. Most likely didn’t top off the descale bottle all the way.
I tried this, but it didn’t go to the next step. I added water twice but the message kept appearing. I unplugged and filled with 28oz of water and redid it and then the next prompt appeared. 🤷🏽♀️
Just bought the 3 month cleaning kit to get rid of the descale needed message on our K Supreme Plus Smart. Everything went great until the "add more water" message popped up before starting the 3rd mug of hot water/solution. I added more water, the message went away, and I hit continue.. Only to have it dispense a table spoon or 2 of water & then it started spewing out steam and shut itself down. It doesn't power on at all anymore.. Called Keurig right away and a replacement is on its way.
Thank you for the video. It is very informational. Hoping to get my descaling solution delivered soon. Mine has already notified me. I always do a 4-ounce hot water rinse after a flavored pod. It must have counted those as part of the 250 brews. Hmmm. I only use bottled spring water.
@@JustADad I did a descale mode per your instructional video using the liquid bottle Keurig solution. It took 7 rinses in the final brew but I did remove the water reservoir lid to help remove snd weight from the spring because I was getting a bit worried that the machine was going to make me do a lot more rinses. It completed the cycle and the coffee does taste better. I will stop brewing a 4 ounce hot water brew after every cup because we had only brewed approximately 130 k pods when the machine said we needed to descale. We only use bottled spring water. I did purchase the Keurig rinse pods, I’ll use 1-2 a week. Thank you for making these wonderful instructional videos.
Thanks for the video Just came across this and I've descaled my unit three times and it's always glitched on me. hopefully this will help me unplugging the machine when it doesn't say complete and go to the rinse and I've never gotten descale complete as well, thanks again
Terrific video and just what I was looking for. My Smart Coffee Maker's descale icon started flashing at me this morning. Following the steps in your video, I used distilled white vinegar, and everything proceeded as expected. However, it took TEN fresh water rinses before the descale process was completed. If the K button had continued to flash after the tenth fresh water rinse, I would have either powered off the coffee maker or looked for more TH-cam advice. 🙂 Fortunately, that was not necessary! Thanks, again. Lou from Georgia.
I think they keep messing with the descaling when they do the updates. The very first descale I did when the brewer first came out went pretty much as the directions on the bottle. On the second time and after it started requiring 4 to 5 reservoirs of water to rinse before it said the descale was complete, it was very time consuming. But the descale I did today resembled the one you just did, in the way it ended. The first go around after very little rinsing the screen went blank then said to insert pod, but the message to descale didn't go away. So I let it start over with plain water but after the second cup the screen blanked out again without finishing the full 12 ounces first, there was only like 3 or 4. I unplugged it for a few minutes but the descale notice was still there when I plugged it back in. On the next try it rebooted, blanked out, or whatever it was doing after only 1 cup, though it was at least a full 12 onces. So I unplugged it again and let it set for about an hour with it open and a fan on it to cool it off and dry things out completely. After I plugged it back in that time and tried the descale again it worked without a hitch. Except instead of saying that the descale was complete like it always had before it just went straight to insert pod instead of descale mode, hot water. The screen did not go blank for a few seconds like it was doing earlier. Those instances seemed like it actually was rebooting itself before the descale cycle could complete. It reminds me of how computers sometimes get bad updates and has glitches until it updates again with the fix. I hope it receives the fix update before it needs descaled again.
Holy Smokes! I've had my machine for just 2 weeks and with a household of five, using the machine at least 10 times a day, it said to descale today. I had already ordered the solution from Keurig since Wally World did not have it. Hoe it all goes well with mine.
Will descale work using vinegar on this machine or do I have to go find the solution? Mine is nagging me this morning to descale. Thanks for your really helpful videos!
Sucks that you gotta use the whole bottle. It's not that cheap.... Kinda was hoping it be good for a few haha. But I already ordered one & I am ready for when it asks. Everything you said I made note of... Hopefully the descaling is more reliable since I'm sure these machines had multiple updates since you did yours. I was laughing at how many times extra it made you do it. But to be fair... If it told me only 2 or 3 rinses.... I'd likely would do more on my own! (To be safe) Idk if it has a sensor to judge... Or if the machines just get confused.
Is it necessary to go into descale mode or is it just as effective if I descale the machine without actually activating descale mode. I am now on my fourth machine because the previous three all broke after I descaled it in descale mode. I'm looking for a good work around here.
I have a question. If the add water light does not come on during the descaling process and I have to unplug and start over, do I add another bottle of descaling liquid as well?
@@JustADad so, just to clarify to make sure I understand, if I have to unplug my machine and start over in the middle of the descale I don't have to add another bottle of the solution, I can just use water, do I understand that right?
I had to return two supreme plus which i got a refund and bought the SMART hoping for a redesign. They die during descale like you mention but i read that they overheat and there is a thermal switch you can reset by opening it up, I wonder if that's what happened to you? Eitherway instead of the vinegar I'll just by some solution in case that's the reason why
Yeah a lot of them die during descale. Keurig I think knows about this and will replace them for some people. The thermal switch is not resettable on the K supreme I opened up recently. once it opens you have to replace it to fix it. I searched on line and I could not find a new one.
@@JustADad Thats just a dumb design and it must be intentionally if they didn't fix it in the new SMART version, ever hear of the SMART version dying in Descale like the other Supreme/plus
@@dabblerdeluxe775 Not yet, I think people are just now starting to descale them. Time will tell. I sure hear from a lot of viewers that ther K Supreme dies after descale. I hope this model is better, but with it wanting to run the tank dry, I can see a lot of these breaking.
@@megansasmr9326 did you use Vinegar? I have only used brand descaling solution so far with the Smart Plus because the 2 supreme plus that died I used vinegar so I think that might of been what triggered it, something about boiling temps
I just descaled my Keurig for the first time. And the water did not come out hot as it was descaling. It was cold. But then when it was finished I did a hot water cup and it came out hot. 🤷🏻♂️
Just curious...if you manually descale the K-Supreme Plus Smart brewer before the descale notification comes on the control panel, will it "reset" the brew count so I don't get a descale notification when I reach 250 brews?
While in descale mode my K Supreme Plus Smart dispenses water that is NOT hot. I am pretty sure it is a defect with my machine. Does yours descale with hot water or cold?
@@don-p7e I have a theory that because a lot of the k supreme plus smarts were breaking down and overheating during the descaling process that they did a software update which caused the desscaling water to be cold. So this actually might be intentional that is my theory.
I've been on phone with them for 4 days. Maybe someone here can help...please!! 1. went into descale mode( I have the K-Supreme Smart Maker) unplugged it, went back, tried it again. Make long story short, never got the machine to do it. Keurig told me to do total reset...did that...hooked back up to wi-fi...whole 9 yards..still not descaling. Machine gets down to the place where 16oz of water is left in reservoir, says there is "error, please add water". I do, with same results! Keurig told me 2 days ok, fill all way to fill line and use until it gets down there. Well this morning, 2nd cup of coffee, and here we go. 16oz water left, and machine says error, please add water!! Can anyone tell me wth is going on with this machine? 2. I've told 5 different people my new address, it keeps sending pods to OLD ADDRESS. They can't override it, and neither can I!!...Please...anyone....???
Keurig isn't worth a crap. During the process of descaling mine, the motor burnt up. Three and a half months (3-1/2 months) old. Don't waste your money on Keurig. The durability is low.
Just descaled mine for the first time, I like how easy the process was. Kind of wish they would of included the instructions in the box though. I printed them off the website, So now I have a copy. Thanks for the great video.
Glad it helped
I got this as a gift, and don't need my keurig hooked up to the internet....and I just want to descale this this thing...I don't even get why one would need a coffee maker hooked up to the internet....well this video helped me identify that i did infact need to descale...thank you!
You are an angel for posting this video! I have gone through 2 Keurig Supreme Plus Smart coffee makes as both died during descaling. There has got to be a problem with either the software or hardware when it comes to this process, and I'm after Keurig to give me an answer. I'm almost afraid to descale at this point. Thank you for all the tips and suggestions!
Your videos are very helpful. I’m glad I found them. They’re going to help me out a lot when I start the descaling and other things with the Keurig. I would’ve flipped out and thought mine was defective, If I hadn’t watched your videos first.
Thanks for Watching and I am glad it helped!!!!
😂 I have been here just running water through mine for the last 45 min waiting for it to switch to the next operation but never happened. Thanks for the unplug trick because it worked the second time. Thank you for the video
Same. Lol
Omg! Thank you so much for this video!! I descaled it according to the bottles directions and the descale notification never went away. So I looked on the manual and it said nothing. So glad I was able to find your video! I did have the option to descake when I held those 2 arrow buttons down and it took 4 brews and a message came on and said finished, so that was good! Hopefully it'll work like this every time! Decale notification is gone, yay!! Thank you, thank you, thank you!!
You are so welcome!
Thanks so much for doing this. Yours is the video I look up every time I need to de-scale.
You are so welcome!
Thank you so kindly for this video! Your instructions helped me tremendously getting started with descaling our fairly new Keurig K-Supreme Plus Smart coffee maker! Thank you again!
Helpful tip, if it says add water, instead of powering off and restarting the process just add a little bit of water until the add water goes away. Most likely didn’t top off the descale bottle all the way.
Thanks for the info!
I tried this, but it didn’t go to the next step. I added water twice but the message kept appearing. I unplugged and filled with 28oz of water and redid it and then the next prompt appeared. 🤷🏽♀️
Perfect tutorial to follow with perfect results, my guess my machine solved some of the issues and it worked! Thanks!!!👍
Glad it helped!
I just watched and did my keurig smart and it worked perfectly
Thank you! Excellent video I will save it for when I need it again! Thank you for all your effort, putting this video out!
Just bought the 3 month cleaning kit to get rid of the descale needed message on our K Supreme Plus Smart. Everything went great until the "add more water" message popped up before starting the 3rd mug of hot water/solution. I added more water, the message went away, and I hit continue.. Only to have it dispense a table spoon or 2 of water & then it started spewing out steam and shut itself down. It doesn't power on at all anymore.. Called Keurig right away and a replacement is on its way.
Thanks!
Keurig should hire you to do it for them!
That would be cool!
Thanks for this! I don't know what I did with my manual, so I needed the help. 😊
Thank you for the video. It is very informational. Hoping to get my descaling solution delivered soon. Mine has already notified me. I always do a 4-ounce hot water rinse after a flavored pod. It must have counted those as part of the 250 brews. Hmmm. I only use bottled spring water.
Let me know how it goes!
@@JustADad I did a descale mode per your instructional video using the liquid bottle Keurig solution. It took 7 rinses in the final brew but I did remove the water reservoir lid to help remove snd weight from the spring because I was getting a bit worried that the machine was going to make me do a lot more rinses. It completed the cycle and the coffee does taste better. I will stop brewing a 4 ounce hot water brew after every cup because we had only brewed approximately 130 k pods when the machine said we needed to descale. We only use bottled spring water. I did purchase the Keurig rinse pods, I’ll use 1-2 a week. Thank you for making these wonderful instructional videos.
Your video was very helpful! Thank you so much!! :)
You're so welcome!
Good information , but I did what James Graham said and eventually when away thank you :-) 👏👏
Excellent!
Thanks for the video Just came across this and I've descaled my unit three times and it's always glitched on me. hopefully this will help me unplugging the machine when it doesn't say complete and go to the rinse and I've never gotten descale complete as well, thanks again
Terrific video and just what I was looking for. My Smart Coffee Maker's descale icon started flashing at me this morning. Following the steps in your video, I used distilled white vinegar, and everything proceeded as expected. However, it took TEN fresh water rinses before the descale process was completed. If the K button had continued to flash after the tenth fresh water rinse, I would have either powered off the coffee maker or looked for more TH-cam advice. 🙂 Fortunately, that was not necessary! Thanks, again. Lou from Georgia.
25 December 2022 -- Had to descale again. It took six fresh water rinses this time.
@@websitesbylou you had to descale so soon after? That's not normal is it
@@Shikaitsu -- I drink a lot of coffee. 🙂
@@websitesbylou ohhh I see 😊
I think they keep messing with the descaling when they do the updates. The very first descale I did when the brewer first came out went pretty much as the directions on the bottle. On the second time and after it started requiring 4 to 5 reservoirs of water to rinse before it said the descale was complete, it was very time consuming.
But the descale I did today resembled the one you just did, in the way it ended. The first go around after very little rinsing the screen went blank then said to insert pod, but the message to descale didn't go away. So I let it start over with plain water but after the second cup the screen blanked out again without finishing the full 12 ounces first, there was only like 3 or 4. I unplugged it for a few minutes but the descale notice was still there when I plugged it back in. On the next try it rebooted, blanked out, or whatever it was doing after only 1 cup, though it was at least a full 12 onces.
So I unplugged it again and let it set for about an hour with it open and a fan on it to cool it off and dry things out completely. After I plugged it back in that time and tried the descale again it worked without a hitch. Except instead of saying that the descale was complete like it always had before it just went straight to insert pod instead of descale mode, hot water. The screen did not go blank for a few seconds like it was doing earlier. Those instances seemed like it actually was rebooting itself before the descale cycle could complete. It reminds me of how computers sometimes get bad updates and has glitches until it updates again with the fix.
I hope it receives the fix update before it needs descaled again.
Holy Smokes! I've had my machine for just 2 weeks and with a household of five, using the machine at least 10 times a day, it said to descale today. I had already ordered the solution from Keurig since Wally World did not have it. Hoe it all goes well with mine.
Will descale work using vinegar on this machine or do I have to go find the solution? Mine is nagging me this morning to descale. Thanks for your really helpful videos!
Vinegar will work just fine.
Great video! Really helped me out.
Never had any issues with white vinegar. Been descaling for years with it.
Thank you, love you
You are so welcome
You are awesome!!!!!!!! Thank you!!!!!
Sucks that you gotta use the whole bottle. It's not that cheap.... Kinda was hoping it be good for a few haha.
But I already ordered one & I am ready for when it asks. Everything you said I made note of... Hopefully the descaling is more reliable since I'm sure these machines had multiple updates since you did yours.
I was laughing at how many times extra it made you do it. But to be fair... If it told me only 2 or 3 rinses.... I'd likely would do more on my own! (To be safe)
Idk if it has a sensor to judge... Or if the machines just get confused.
yeah I agree, thanks for watching
Is it necessary to go into descale mode or is it just as effective if I descale the machine without actually activating descale mode. I am now on my fourth machine because the previous three all broke after I descaled it in descale mode. I'm looking for a good work around here.
I have a question. If the add water light does not come on during the descaling process and I have to unplug and start over, do I add another bottle of descaling liquid as well?
yes but you can just use water
@@JustADad so, just to clarify to make sure I understand, if I have to unplug my machine and start over in the middle of the descale I don't have to add another bottle of the solution, I can just use water, do I understand that right?
I had to return two supreme plus which i got a refund and bought the SMART hoping for a redesign. They die during descale like you mention but i read that they overheat and there is a thermal switch you can reset by opening it up, I wonder if that's what happened to you?
Eitherway instead of the vinegar I'll just by some solution in case that's the reason why
Yeah a lot of them die during descale. Keurig I think knows about this and will replace them for some people. The thermal switch is not resettable on the K supreme I opened up recently. once it opens you have to replace it to fix it. I searched on line and I could not find a new one.
@@JustADad Thats just a dumb design and it must be intentionally if they didn't fix it in the new SMART version, ever hear of the SMART version dying in Descale like the other Supreme/plus
@@dabblerdeluxe775 Not yet, I think people are just now starting to descale them. Time will tell. I sure hear from a lot of viewers that ther K Supreme dies after descale. I hope this model is better, but with it wanting to run the tank dry, I can see a lot of these breaking.
Mine died during descaling and can’t get it to turn back on
@@megansasmr9326 did you use Vinegar? I have only used brand descaling solution so far with the Smart Plus because the 2 supreme plus that died I used vinegar so I think that might of been what triggered it, something about boiling temps
I just descaled my Keurig for the first time. And the water did not come out hot as it was descaling. It was cold. But then when it was finished I did a hot water cup and it came out hot. 🤷🏻♂️
Awesome!!
Why would a company make such a fine, high-tech machine but not include the user manual? It makes zero sense to me.
I went through the descale process, after the add water notification my brewer keeps failing. Receiving errors
Just curious...if you manually descale the K-Supreme Plus Smart brewer before the descale notification comes on the control panel, will it "reset" the brew count so I don't get a descale notification when I reach 250 brews?
what side, type, brand, carbon water filter do you use?
Keurig Tall Water filter handle on Amazon amzn.to/3B4EGPH New Water filters on Amazon amzn.to/3zemeUv Thanks for your support
@@JustADad thank you a bunch!
While in descale mode my K Supreme Plus Smart dispenses water that is NOT hot. I am pretty sure it is a defect with my machine. Does yours descale with hot water or cold?
Mine descales with cold water. I don't think this is normal.
@@don-p7e I have a theory that because a lot of the k supreme plus smarts were breaking down and overheating during the descaling process that they did a software update which caused the desscaling water to be cold. So this actually might be intentional that is my theory.
You might be right. Thanks for a great video that I could understand. I feel more comfortable descaling my coffee machine now.@@jsk0912
Mine never makes it through a complete descale process without throwing an error code every time it gets to the rinsing part
Mine never tells me to add water ?
If I do it too many times will it mess up the inside of the machine
YES IT COULD, if it does not say to add water then unplug it and start all over, but this time you can just use water.
I've been on phone with them for 4 days. Maybe someone here can help...please!! 1. went into descale mode( I have the K-Supreme Smart Maker) unplugged it, went back, tried it again. Make long story short, never got the machine to do it. Keurig told me to do total reset...did that...hooked back up to wi-fi...whole 9 yards..still not descaling. Machine gets down to the place where 16oz of water is left in reservoir, says there is "error, please add water". I do, with same results! Keurig told me 2 days ok, fill all way to fill line and use until it gets down there. Well this morning, 2nd cup of coffee, and here we go. 16oz water left, and machine says error, please add water!! Can anyone tell me wth is going on with this machine? 2. I've told 5 different people my new address, it keeps sending pods to OLD ADDRESS. They can't override it, and neither can I!!...Please...anyone....???
Other than calling your bank and telling them to cancel so your money isn't taken out anymore. Hope your problem is fixed by now though.
Keurig isn't worth a crap. During the process of descaling mine, the motor burnt up. Three and a half months (3-1/2 months) old. Don't waste your money on Keurig. The durability is low.
That’s to much of a hassle to clean a coffee maker for sometime it works and sometime it don’t that’s all right I’ll stick with my ninja