Maybe Keith doesn't want to be in these videos, but TH-camrs clearly don't care. Didn't even buy Keith lunch? A gift card, nothing as a thanks? & using thumbnails that make Keith & GameStop look bad. 👎
As a recently hired Gamestop Store Manager, the original video was a tremendous help. I had passed that video on to a lot of customers who had questions about the process. Since I took my store, it has been non-stop with Pokemon submissions. These videos have been a great resource, kudos to you guys!
Keith is a stand up guy! Professional, knowledgeable, clear, well spoken. 10/10 the type of person everyone hopes to deal with in any type of customer service scenario!
Dude, you should give him part of the ad revenue of this vid, he did an amazing job, was on screen for most of this and the first video, andworking in retail service is not the best paíd gig. Keith is solid men, show him some love.
He should. He probably won't because most everyone don't care for others who participate in their videos. Keith was a stand up guy, knowledgeable and a big part of the videos. He would deserve his share! Fingers crossed it happens eventually!
Guys keith was chosen by gamestop to be in these videos, even if it was indirectly by making him general manager of one of the pilot stores. He was on the clock and being paid for this, and he deserves a raise for it 👏
The fact that Keith took the time to explain WHY is everything. Ya'll - the WHY behind ANYTHING is the most important aspect. This dude takes his job seriously which is what you want! Props to bro.
They make more money of TCG now than they do vidoe games. Because they overcharge for video games. Games that are used they are selling for nearly the same price as a brand new game. And many people are going to digital.
Keith definitely deserves some sort of bonus or raise or promotion for 1. His attentiveness and amazing customer service, 2. His knowledge of the process considering how new it is for them, 3. And the most definite increase of sales as a result of this and the relatively free advertisement of their new services. This Keith needs to be manager of the PSA grading department for Gamestop or something.
too bad life isnt fair. people like keith will work this crappy job and make gamestop more money, then he'll get sick or something and not be able to afford good healthcare, while bratty born rich youtubers make millions by spending their money on toys. our society is awesome like that
I'm a store manager from Germany, and we recently rolled out grading cards as well. Over here it's not trough PSA though, instead it's GSG. The process is very simillar actually. Much love for Keith and his team overseas
Keith was nervous for no reason. Keith should be the official Gamestop representative in any future Gamestop/PSA commercial. Btw, I have two separate submissions. 26 cards on Oct 18th & 26 cards on Oct 21st. No word since day 1.
@HajileMalach I just got a 45 card submission back a few days ago, 3 months later. 45 day got changed 3 times i think bc I had alot of 151 cards. Only 1 got a psa 10. 🤔
Keith is seriously the best. Not only does it look like he manages the nicest GameStop I’ve ever seen, but he answers everything so well with a camera being stuck in his face! Such great customer service, GameStop needs more people like Keith! And yes, you look good on camera!
For real, I don’t even watch these much but it’s tough for older people to get new jobs and this Keith guy looks like he is putting up with this nagger. Nagging people for your money views, nice.
Nah fr tho like, Leonhart probably knows most if not all of this already and if not could look it up and explain it to us himself. He knows Keith will bring in more views
Poor Keith he prob thought "not this guy again he's gonna stick a camera in my face for 2 hours" lol hope you compensated our boy Keith for helping you with the video.
Well, he was a customer and this is like a free commercial and solid information on, I assume, one of the largest Pokemon channels on TH-cam. Hope the company compensated Keith for this stellar PR that cost them nothing.
Basically yah, Leonhart just using him for his own gain. Would be nice if GameStop helped Kieth out with a little extra dough because realistically they’re just getting more money from the vid
Anybody that has worked in customer service knows the pressure that can be sometimes. Much love and respecto to Keith, it's not easy to be basically representing the company and do it in such an excellent way. Sometimes when im working and I have to do something for social media it is so hard to talk on camera, he makes it seem easy. Big ups to K!
You did Keith dirty on the thumbnail! Lol! From one Store Manager to another Keith does an awesome job representing the company. His store looks fantastic!
I can tell you firsthand from previous employment, If you send creased, bent , obvious heavy damage etc. They will grad your whole order tougher and you’ll be lucky to get a grad that’s accurate had you sent the order in with Near Mint / Mint cards. If you’d like to test my theory, crack a few undergraded cards and send them with new ( pack pulled ) cards.
So, there's no real standard and the numbers are made up. Lol. Not surprising, I just don't know why anyone cares about these made up gradings if they can vary so wildly with the same card.
I haven’t owned Pokémon cards in over 20 years. I’m just here to watch Keith after part one magically popped up in my feed. The algorithm works in mysterious ways. What a great guy!
You know the saddest part of this video? Keith was better than 99% of gamestop employees and I bet he didn't get aacknowledged or anything for what he did with this whole process. I know Leonhardt's following is why it blew up but also Keith is im sure underpaid and overworked like most gameatop employees(at least managers and assistant managers) I hope they realize what they have and show him some sort of appreciation in the future, be it a raise or something. Keep the good employees!! I know some of you have been into gamestops where the ppl just suck!!
@@hibik420 lol was the attempt at NFTs excellent? Was investing all that money into the York DC and then closing it shortly after excellent? Was cutting the hours and benefits of employees excellent? What exactly has he done that's excellent? (also, what's your position since you've obviously holding some shares?)
@@bojangle When he took over the company was making large losses in 3 quarters of the year, leading to a small overall annual loss. The company didn't have much cash in the bank either. Nowadays though they're profitable in every single quarter and profits are continuing to improve, with nearly $5B and counting in the bank. Yes, 5 BILLION, and no debt. Incredible. Not every initiative is gonna work obviously but what he has done over the past few years is nothing short of miraculous. Yes I'm a small shareholder. How could you not be invested with Ryan Cohen, one of the greatest CEOs of all time (remember Chewy)? He literally works for free. Yes, that's right. He doesn't get any salary, or take any shares as payment. The only way he makes money is if the share price increases. If you're able to read financial statements they're all available on GameStop Investor Relations. Those are excellent too 👌
@@bojangle The company is profitable in every quarter, has $5B in cash and climbing, and no debt. He's turned the company around and made $5B. To be fair excellent doesn't even come close to describing the miracle that Ryan's done for GameStop. The best to ever do it.
GameStop needs to sponsor Leonhart after this video series, there is a lot of skepticism in collectors using their grading services but this video helps ease those concerns. Keith is a pro for sure.
Folks...notice what is said about reimbursement in case of loss. They pay the lowest, either psa value, or claimed value. Gamestop caps claimed value at $200. If you have a cards graded and the value is over $200, and they loss it, all you are getting is $200. May be why they cap claimed value. But i wouldn't use them to grade anything with a presumed value of $201 or more.
@@stanime3065 wouldn't re claim your own insured value on the package if you shipped it this way, which would reimburse you the loss? I'd venture to say so.
@shirothefish9688 not from game stop, as they state the claimed value cap is $200 in their system. And again, they only pay the presumed value of the card, or the insured value, whichever is less.
@stanime3065 when shipping a package you declare your own value for insurance purposes, with no cap. If lost, you do in fact have a claim to be reimbursed for the full amount you claimed.
keith is such a kind guy. he saved my son who had fallen in a river last summer in flordia. he pried a gator’s jaws apart and saved my son. UNHARMED. he also gifted my son a PSA 10 charizard for the trouble. great guy.
Im still not sure about grading cards, i feel like its never going to be a guarantee to get a PSA 10 and you'll have to grade alot of cards to get one maybe.
I have gotten a few of mine graded, (not by PSA) but mine came back and actually had how they graded them. As in the scores for Edges, surface, corners, and alignment. Which, I think, is better than PSA. Very nice packaging, and quick too. Only a month. It honestly depends on if you don't want your cards damaged, or if you have a favorite card that you played with. (A few of mine I used in my card decks, and I took very good care of them. The lowest score from those, three cards was a 7, the other two got a 10, with a 9.5 in one category.)
Great video, also love that you go through pull rates in your videos for new sets to make it more realistic so other people can see how difficult it is to pull top cards!
Tbf he also said this is like his 15 min of fame, and from what I can grasp, he doesn’t mind being on camera just that he is nervous on camera, and no better way to get better at it than being on camera, so learning for him too
@Dudeofdawn Yeah I hope so. I mean, Keith did great and the end result was 2 good videos but I hope that at some point near the start of the first video he stopped the camera and said he would try a different store if Keith wasn't comfortable, etc. And also hopefully he called the day before filming the pick-up to give Keith a heads up. I know some days I go to work looking more than a little disheveled, so would hate to get caught on camera on one of those days!
4:59 - If the email doesn't include the grade then how easy would it be for a bad employee to swap out your card for a lower graded one they all ready have in store? If anything maybe the grades could be hidden behind a click here to see your grades online but even then of you don't click and check it could possibly lead to the same situation.
@@WhereIsTheBathroom There is, like Leonhart stated he didn't want to see the grade right off the bat because he wanted the element of surprise to see it in person
@@mocho656There’s an option now in emails being sent out that lets you reveal the grade if you want to. You don’t have to, but the option is now there to reveal the grade!
Keith you did amazing! Very articulate and knowledgeable, he did a great job explaining the process and recognizing the concerns a consumer would have submitting cards via third-party. Definitely deserves all the recognition and praise as this is fantastic work and should be modeled for future employees on their customer service and assistance. This makes me feel more confident about submitting my cards and collections through GameStop to PSA.
hope you gave this dude a tip, he is the definition of why tips became a thing. this man has went above and beyond with the service. what a gentle soul
You better be cutting Keith in on some of this TH-cam revenue and 1 million views and you’re stressing the heck out of this guy. It might not be a big deal to you, but Keith isn’t used to 1 million people looking at them and from the looks of it, Keith is very stressed out by this whole ordeal
Stop pocket watching. I hate when people tell somebody else what to do with their money.. so much to take from this video and your worrying about the revenue he made off of it weird😑
@ so you’re saying if he didn’t go to another GameStop, he wouldn’t have no views? come on now… and if that is the case, it’s nobody’s business. If Keith Decides to bring it up. it’s between them. It just kills me when people tell somebody else what to do with their money.
keith is indeed a legend! thank you for your service and you dont need to be nervous to do your job again! were glad to meet a person like you! youve brave heart!
Speaking of cringe, ordered some surging sparks from rarecandy because of Leonhart and my experience hasn't been great. No communication since they took my money. And their discord is full of toxic ass people who seem to either live in the discord or work for it and they were not friendly to new people asking questions.
As someone just now really getting into pokemon tcg, i wonder why everyone likes PSA so much because every time someone gets a grade back they say "I don't know why it got that grade". I really don't get it.
People use psa because they are most likely looking to flip their cards and any card in a psa 10 gets a big increase in value. That’s why they don’t like anything other than a 10, they are guaranteed to break even or loose money On the flip side, as a collector, I prefer raw cards or cards in a 9 or 8 which sometimes go for really cheap and you don’t have to pay the psa 10 premium
Not to mention the countless times I’ve seen people “re-grade” and get better or worse grades. How can they be considered the best if they give the same card different grades consistently? It’s evidence they have no replicable system and they are hand graded.
This is so much less confusing and more convenient then trying to grade normally when your new to it. Still don’t think I’d trust my specific GameStop employees though.
Keith, so friendly and knowledgable. As a guy who does grading, some of these are obvious based on what PSA has in seperate types of submissions. Keith really showed his knowledge, while also showing the possible downside of grading through gamestop. Keith openly admits he is not a professional, so things like signed cards need a different level. Also, rare candy in very nice, but on android right now, I use it through the website. Nice to get an idea, and gamestop has actually been very fair with prices.
I never seen such a nice GameStop employee most of them are in a bad mood , and Keith looks so happy and super acknowledge with all the questions , thank you Keith
GameStop, Keith should onboard all your associates. His demeanor, professionalism, and poise is top notch!!! Would love to have these types of interactions in store!
After seeing the Raichu go up in grade I really want to see a video where someone cracks open a grade 9 or 10 and submits it repeatedly to see if it consistently grades the same.
Thank you! Leonhart was quite annoying with the questions this video. He would not stop asking the same questions and it almost felt like he was harassing the poor guy.
I’m a straight male in my early 40s who loves the hobby because it’s something me and my 9 year old son can do together but I just wanted to give some support to Keith: you’re a nice looking older gentleman and have nothing to worry about. As someone that understands, don’t be so hard on yourself; you deserve praise.
Keith is a very good sport about the video filming and made it very enjoyable to watch. His customer service and how he articulates his feed back to all your questions are impressive. Gamestop should be very lucky to have Keith. Also idk if it was explained very clearly, but could someone walk in, place a online order for that specific psa card that was at that specific store then just pick it up from that store same day? it seems like Leon was trying to ask that at the very end but I didn't get a clear answer for it it seemed.
Keith could absolutely be an official representative for GameStop. His presence is great on camera. He talks so clearly and seems extremely knowledgeable.
Keith man you’re the best! I completely get not liking how you look on camera like I hate taking pictures myself but you’re a great dude dw about anything! You’re awesome
*THANK YOU KEITH!!!*
Hiiii leonhartttt
KEITH IS THE GOAT
Thank you Keith!❤
@@Leonhart thank you so much for the like
The only thing holding me back from grading my cards is the pricing of not the shipping but the thing where you pay back a percentage.
Keith is such a cool guy, nice to see him again
he's the mvp!
Deserves a raise
i like chill guys like him.. easy to talk and work with.
He is@@Leonhart
We love Keith!!!
This man must be protected at all costs.
lol I love how Keith was like "I dont like the way I look on camera" and you just continue on like "Tough shit Keith, people love ya"
He looks great!!! Keith, if you're watching and reading - Dude you are killing it!!! You are an authority figure and you got it brother!!!
Lmao Keith is cool
Maybe Keith doesn't want to be in these videos, but TH-camrs clearly don't care. Didn't even buy Keith lunch? A gift card, nothing as a thanks? & using thumbnails that make Keith & GameStop look bad. 👎
@@systemrestore9801 Trolling softly, thumbs down
@@systemrestore9801 your hater comment 👎
As a recently hired Gamestop Store Manager, the original video was a tremendous help. I had passed that video on to a lot of customers who had questions about the process. Since I took my store, it has been non-stop with Pokemon submissions. These videos have been a great resource, kudos to you guys!
I hope you have a stylus to sign with, instead of fingernail scrawl.
Keith is a stand up guy! Professional, knowledgeable, clear, well spoken. 10/10 the type of person everyone hopes to deal with in any type of customer service scenario!
Dude, you should give him part of the ad revenue of this vid, he did an amazing job, was on screen for most of this and the first video, andworking in retail service is not the best paíd gig. Keith is solid men, show him some love.
agreed
100%. Leonhart has built two videos around gamestop, but we clearly care more about Keith and not the gamestop grading process. I'm here for Keith.
He should. He probably won't because most everyone don't care for others who participate in their videos. Keith was a stand up guy, knowledgeable and a big part of the videos. He would deserve his share! Fingers crossed it happens eventually!
Yeah he more or less said he’s 🤏uncomfortable & has to stand there anyway so a little Keith share would be pretty chill
Guys keith was chosen by gamestop to be in these videos, even if it was indirectly by making him general manager of one of the pilot stores. He was on the clock and being paid for this, and he deserves a raise for it 👏
The fact that Keith took the time to explain WHY is everything. Ya'll - the WHY behind ANYTHING is the most important aspect. This dude takes his job seriously which is what you want! Props to bro.
💯
That store don't look like a GameStop. Looks like a pokemon exclusive store
the other side is more games; but seems gamestop is moving towards tcg
Im pretty sure it technically is a Pokemon GameStop store haha
They make more money of TCG now than they do vidoe games. Because they overcharge for video games. Games that are used they are selling for nearly the same price as a brand new game. And many people are going to digital.
@@iceman3317 physical is the future
how do they overcharge on games if its like $65 everywhere @@iceman3317
Keith definitely deserves some sort of bonus or raise or promotion for 1. His attentiveness and amazing customer service, 2. His knowledge of the process considering how new it is for them, 3. And the most definite increase of sales as a result of this and the relatively free advertisement of their new services. This Keith needs to be manager of the PSA grading department for Gamestop or something.
too bad life isnt fair. people like keith will work this crappy job and make gamestop more money, then he'll get sick or something and not be able to afford good healthcare, while bratty born rich youtubers make millions by spending their money on toys. our society is awesome like that
I'm a store manager from Germany, and we recently rolled out grading cards as well. Over here it's not trough PSA though, instead it's GSG. The process is very simillar actually.
Much love for Keith and his team overseas
Keith was nervous for no reason.
Keith should be the official Gamestop representative in any future Gamestop/PSA commercial.
Btw, I have two separate submissions. 26 cards on Oct 18th & 26 cards on Oct 21st.
No word since day 1.
It can take months for PSA to do their job
Same. I checked a few days ago and they’re at PSA but didn’t receive a notification for it
Big orders will probably take longer
Needs to happen!!! Gamestop should make him the official spoke person!! We need to contact gamestop officials asap!!
@HajileMalach I just got a 45 card submission back a few days ago, 3 months later. 45 day got changed 3 times i think bc I had alot of 151 cards. Only 1 got a psa 10. 🤔
Keith is seriously the best. Not only does it look like he manages the nicest GameStop I’ve ever seen, but he answers everything so well with a camera being stuck in his face! Such great customer service, GameStop needs more people like Keith! And yes, you look good on camera!
Gamestop norm got tools - its sick to see a good dude.
Keith is the 🐐
Nobody likes how they look on camera. Keith did amazing, knows his stuff and seems like a genuine soul.
keith seems so humble and kind. he also has FANTASTIC customer service skills! this man deserves a huge raise.
bro was harrassing keith the entire video LMAO
For real, I don’t even watch these much but it’s tough for older people to get new jobs and this Keith guy looks like he is putting up with this nagger.
Nagging people for your money views, nice.
This comment has me cracking UP rn 💀
Nah fr tho like, Leonhart probably knows most if not all of this already and if not could look it up and explain it to us himself. He knows Keith will bring in more views
Poor Keith he prob thought "not this guy again he's gonna stick a camera in my face for 2 hours" lol hope you compensated our boy Keith for helping you with the video.
Well, he was a customer and this is like a free commercial and solid information on, I assume, one of the largest Pokemon channels on TH-cam. Hope the company compensated Keith for this stellar PR that cost them nothing.
@@SilverionX Why would he care about gamestop PR? His paycheck is the same at the end of the day.
He osnt an official game stop rep. Hes just a guy working his 9 to five@bigsmok269
Basically yah, Leonhart just using him for his own gain. Would be nice if GameStop helped Kieth out with a little extra dough because realistically they’re just getting more money from the vid
😂😂😂😭
Anybody that has worked in customer service knows the pressure that can be sometimes. Much love and respecto to Keith, it's not easy to be basically representing the company and do it in such an excellent way. Sometimes when im working and I have to do something for social media it is so hard to talk on camera, he makes it seem easy. Big ups to K!
Holy cow. That GameStop is LOADED with stock. I’ve not seen a GameStop this nice in forever!
Keith's fault.
You did Keith dirty on the thumbnail! Lol! From one Store Manager to another Keith does an awesome job representing the company. His store looks fantastic!
He sure did, made Keith & GameStop look bad. TH-camrs are soulless
To be fair, it's quite easy to make gamestop look bad just using what they themselves do.
I can tell you firsthand from previous employment, If you send creased, bent , obvious heavy damage etc. They will grad your whole order tougher and you’ll be lucky to get a grad that’s accurate had you sent the order in with Near Mint / Mint cards.
If you’d like to test my theory, crack a few undergraded cards and send them with new ( pack pulled ) cards.
So, there's no real standard and the numbers are made up. Lol. Not surprising, I just don't know why anyone cares about these made up gradings if they can vary so wildly with the same card.
Hope Keith gets a raise 🙏
I haven’t owned Pokémon cards in over 20 years. I’m just here to watch Keith after part one magically popped up in my feed. The algorithm works in mysterious ways. What a great guy!
I am also a non pokemonning, Keith enjoying algo surfer. There must be dozens of us!
Same 😅
Imagine, all gamestops become little Pokemon centers
This guy is a trooper for participating. Nice guy. Give him a raise.
Awesome! GameStop is doing wonderful things. I'm impressed that they are making a turnaround.
I have been looking forward to this!!!! Thank you Keith!!!
Aww Keith seems like such a sweetie! ❤
Er what the sigma
@@Cheetahmanytbrainrot is unreal. Keith is a G.
@@Cheetahmanytclassic 10 yo ipad kid comment 😂
@@younited8959 just put the fries in the bag 😎
I really hope you paid Keith or something. He is one of the best employees ever
"oh...we will take it" no shit, you're not going to just leave it LOL
You know the saddest part of this video? Keith was better than 99% of gamestop employees and I bet he didn't get aacknowledged or anything for what he did with this whole process. I know Leonhardt's following is why it blew up but also Keith is im sure underpaid and overworked like most gameatop employees(at least managers and assistant managers) I hope they realize what they have and show him some sort of appreciation in the future, be it a raise or something. Keep the good employees!! I know some of you have been into gamestops where the ppl just suck!!
Keith for CEO of Gamestop
The CEO is just as excellent as Keith already, but also even more excellent at being a CEO! His name is Ryan Cohen.
@@hibik420 lol was the attempt at NFTs excellent? Was investing all that money into the York DC and then closing it shortly after excellent? Was cutting the hours and benefits of employees excellent? What exactly has he done that's excellent? (also, what's your position since you've obviously holding some shares?)
@@bojangle When he took over the company was making large losses in 3 quarters of the year, leading to a small overall annual loss. The company didn't have much cash in the bank either. Nowadays though they're profitable in every single quarter and profits are continuing to improve, with nearly $5B and counting in the bank. Yes, 5 BILLION, and no debt. Incredible. Not every initiative is gonna work obviously but what he has done over the past few years is nothing short of miraculous. Yes I'm a small shareholder. How could you not be invested with Ryan Cohen, one of the greatest CEOs of all time (remember Chewy)? He literally works for free. Yes, that's right. He doesn't get any salary, or take any shares as payment. The only way he makes money is if the share price increases. If you're able to read financial statements they're all available on GameStop Investor Relations. Those are excellent too 👌
@@bojangle The company is profitable in every quarter, has $5B in cash and climbing, and no debt. He's turned the company around and made $5B. To be fair excellent doesn't even come close to describing the miracle that Ryan's done for GameStop. The best to ever do it.
@@hibik420 You'd of made more money just investing in the simple S and P 500 though
GameStop needs to sponsor Leonhart after this video series, there is a lot of skepticism in collectors using their grading services but this video helps ease those concerns. Keith is a pro for sure.
You did him dirty on the thumbnail 😆
This is wild, its like gamestop is trying to overtake and become everyone's LGS.
1:20 My life goals are complete now! I made it on a Leonhart video! You're a legend Keith!! ❤😊
Folks...notice what is said about reimbursement in case of loss. They pay the lowest, either psa value, or claimed value. Gamestop caps claimed value at $200. If you have a cards graded and the value is over $200, and they loss it, all you are getting is $200. May be why they cap claimed value. But i wouldn't use them to grade anything with a presumed value of $201 or more.
Even if you send it of yourself though, and it gets lost in the post, you're never getting that money back.
what stanime said, also you could almost certainly request a higher claim value for a card when sending.
@@stanime3065 wouldn't re claim your own insured value on the package if you shipped it this way, which would reimburse you the loss? I'd venture to say so.
@shirothefish9688 not from game stop, as they state the claimed value cap is $200 in their system. And again, they only pay the presumed value of the card, or the insured value, whichever is less.
@stanime3065 when shipping a package you declare your own value for insurance purposes, with no cap. If lost, you do in fact have a claim to be reimbursed for the full amount you claimed.
keith is such a kind guy. he saved my son who had fallen in a river last summer in flordia. he pried a gator’s jaws apart and saved my son. UNHARMED. he also gifted my son a PSA 10 charizard for the trouble. great guy.
@@randallwellborn1046what do you think?
You can often find Keith volunteering at the soup kitchens when he’s not on tour in the French foreign legion.
True story! I can prove it, as I am the gator. 🐊
Enjoyed every min of this video! You nailed it!
That's super rad of you to highlight Keith the way you have. Gamestop should be proud of this guy and I hope they treat him well!
Im still not sure about grading cards, i feel like its never going to be a guarantee to get a PSA 10 and you'll have to grade alot of cards to get one maybe.
Honestly depends on the person grading as well… I’ve gotten some generous grades considering the cards condition
I have gotten a few of mine graded, (not by PSA) but mine came back and actually had how they graded them. As in the scores for Edges, surface, corners, and alignment. Which, I think, is better than PSA. Very nice packaging, and quick too. Only a month. It honestly depends on if you don't want your cards damaged, or if you have a favorite card that you played with. (A few of mine I used in my card decks, and I took very good care of them. The lowest score from those, three cards was a 7, the other two got a 10, with a 9.5 in one category.)
Each time I see a new video, it's a treat!
Gamestop is giving pretty fair value for these slabs. The fact they sold within a day... This will become Gamestop's new revenue stream.
Almost every card I've had traded in has sold either the same day, or overnight before the next day.
We need more people like Keith!!!! And he looks great on camera 💪🏻
there is a metazoo card behind him in the glass gass. its a graded wendigo from nightfall
Great video, also love that you go through pull rates in your videos for new sets to make it more realistic so other people can see how difficult it is to pull top cards!
Once again, KEITH must be protected from all evil and harm!
When I say I’ve never hopped onto a video this quick! Thank you Leon we love you!
Keith seems like a legitimately great guy. Please feature him again in future videos. I think we would all love to see Keith again!
Agreed, would love to see Leon buy Keith some packs to open then grade
5:00 nice looking wendigo
i think keith should be hired and part of the team hes a very enthusiastic and nice guy and that is good for business
LETS GO KEITH
Dude he said he's uncomfortable being on camera. But you "let's ask a billion questions "
Exactly. I feel like you were harassing him. Come on bro. You made him very uncomfortable. You should share revenue with him.
Tbf he also said this is like his 15 min of fame, and from what I can grasp, he doesn’t mind being on camera just that he is nervous on camera, and no better way to get better at it than being on camera, so learning for him too
i felt like this a little too but I assume before the video he came in the store and asked permission
@Dudeofdawn Yeah I hope so. I mean, Keith did great and the end result was 2 good videos but I hope that at some point near the start of the first video he stopped the camera and said he would try a different store if Keith wasn't comfortable, etc.
And also hopefully he called the day before filming the pick-up to give Keith a heads up. I know some days I go to work looking more than a little disheveled, so would hate to get caught on camera on one of those days!
@@fuhkerz i hope he did. i havent watched too many of this guys videos but he does seem a bit obnoxious its possible he didnt ask at all lol
4:59 - If the email doesn't include the grade then how easy would it be for a bad employee to swap out your card for a lower graded one they all ready have in store? If anything maybe the grades could be hidden behind a click here to see your grades online but even then of you don't click and check it could possibly lead to the same situation.
It does include the grade tho? So there isn’t a problem about that??
@@WhereIsTheBathroom There is, like Leonhart stated he didn't want to see the grade right off the bat because he wanted the element of surprise to see it in person
@@mocho656There’s an option now in emails being sent out that lets you reveal the grade if you want to. You don’t have to, but the option is now there to reveal the grade!
could be marked as the "spoiler" we know from steam for exemple, where you have to mouse over or click to view
I’m sure the final documents will show the actual grades that can’t be messed with.
Keith you did amazing! Very articulate and knowledgeable, he did a great job explaining the process and recognizing the concerns a consumer would have submitting cards via third-party.
Definitely deserves all the recognition and praise as this is fantastic work and should be modeled for future employees on their customer service and assistance. This makes me feel more confident about submitting my cards and collections through GameStop to PSA.
I've been checking everyday for this video! So glad you got Keith on the return trip!
I still shop at gamestop and I didnt know they could send cards to get grades . thats pretty cool
they won’t until next year it’s only testing at specific locations right now
Ooo... been waiting for this!
haha many have
Keith deserves a promotion and a raise! Lol
Keith is literally the best! He deserves a raise!
Keith is a legend 🤩🤩you should give him a surprise for Christmas 🙂his a amazing and calm/chill person
I love these types of videos and I think you really found something with the deal no deal thing
I genuinely hope you compensated Keith in some shape or form... He's doing his up most best for you and just seems uncomfortable
Video starts at 13:33
thanks
hope you gave this dude a tip, he is the definition of why tips became a thing. this man has went above and beyond with the service. what a gentle soul
KEITH IS SYCH AN AWESOME GUY!!! Thanks so much Keith for being the best anyone could’ve been during the making of this series!
Leonhart you should be so proud how cool your community is to be so sweet and not how the internet usually is to this guy. What a good community.
0:18 Content warning
😂😂😂
You better be cutting Keith in on some of this TH-cam revenue and 1 million views and you’re stressing the heck out of this guy. It might not be a big deal to you, but Keith isn’t used to 1 million people looking at them and from the looks of it, Keith is very stressed out by this whole ordeal
You raise a solid point, Spongepants Squareman.
Stop pocket watching. I hate when people tell somebody else what to do with their money.. so much to take from this video and your worrying about the revenue he made off of it weird😑
@@KingJonez_he made money from Keith's time. Of course people would want Keith to get some of it too. He was basically the star of the video.
@ so you’re saying if he didn’t go to another GameStop, he wouldn’t have no views? come on now… and if that is the case, it’s nobody’s business. If Keith Decides to bring it up. it’s between them. It just kills me when people tell somebody else what to do with their money.
@@KingJonez_ people get paid in return for goods and services in America. Provide service = get money.
keith is indeed a legend! thank you for your service and you dont need to be nervous to do your job again! were glad to meet a person like you! youve brave heart!
Keith is AWESOME! What a great and helpful employee! He seems to genuinely want to help others and make sure his customers are happy.
Keith is GOATed
Keith looks uncomfortable… but let’s continue to strong arm him for content smfh
Bro just trying to do his job and now he has some guy with a camera and he said he felt uncomfortable in the beginning too
Making this poor guy hold up your 3d printed plaque to promote your channel is the most cringe thing I've seen in awhile.
Speaking of cringe, ordered some surging sparks from rarecandy because of Leonhart and my experience hasn't been great. No communication since they took my money. And their discord is full of toxic ass people who seem to either live in the discord or work for it and they were not friendly to new people asking questions.
Seeing your comment was the most cringe thing I've seen in awhile.
Thank you to both of you! I have been wanting to get my cards graded through GameStop. You answered all my questions!
Havent watched u for maybe 2 yrs? Glad to see ur pushing this content still even tho i no longer collect or have an interest in pokemon
As someone just now really getting into pokemon tcg, i wonder why everyone likes PSA so much because every time someone gets a grade back they say "I don't know why it got that grade".
I really don't get it.
Because out of all the brands that authenticate cards psa is the best and has been around the longest making it the most trusted
People use psa because they are most likely looking to flip their cards and any card in a psa 10 gets a big increase in value. That’s why they don’t like anything other than a 10, they are guaranteed to break even or loose money
On the flip side, as a collector, I prefer raw cards or cards in a 9 or 8 which sometimes go for really cheap and you don’t have to pay the psa 10 premium
@@williamsherman2776 I just said why it isn’t the best. The Pokémon community has been mind controlled into thinking it is.
Not to mention the countless times I’ve seen people “re-grade” and get better or worse grades. How can they be considered the best if they give the same card different grades consistently? It’s evidence they have no replicable system and they are hand graded.
This is not a gamestop it's a pokestop
This is so much less confusing and more convenient then trying to grade normally when your new to it. Still don’t think I’d trust my specific GameStop employees though.
lookup psa dropoff on their site. They sometimes allow dropoffs hosted by psa reps.
Same thing I said to my friends. I'm gonna need to find a GameStop where the employees aren't high school kids haha
it's literally the exact same process when you do it your self lol. gamestop just holds your hand
@@greggdoggyou’d trust a 17 year old making $15 an hour with your thousand dollar card collection?
@@JoeJr01 no? what does that even have to do with anything?
Hope to see Keith again in future videos! You the man Keith!💯😎
Keith, so friendly and knowledgable. As a guy who does grading, some of these are obvious based on what PSA has in seperate types of submissions. Keith really showed his knowledge, while also showing the possible downside of grading through gamestop. Keith openly admits he is not a professional, so things like signed cards need a different level.
Also, rare candy in very nice, but on android right now, I use it through the website. Nice to get an idea, and gamestop has actually been very fair with prices.
Also, side note: gamestop cannot buy old PSA labels. Needs to be the new labels with the QR code.
Keith is a cool dude, if I was working at Gamestop and this dude stuck a camera in my face and started asking me questions I'd be pissed lol
26:29 Was that a grade 6 Haunter in that display case? I wonder why they wouldn’t take the Raichu, then? 🤔
it was a 8, you can see NM which is near mint, an 8
If you zoom in it’s an 8
You asked him the same questions seventeen times in seventeen different ways. I’ve never seen you act like this leonhart. Chill bro.
I never seen such a nice GameStop employee most of them are in a bad mood , and Keith looks so happy and super acknowledge with all the questions , thank you Keith
GameStop, Keith should onboard all your associates. His demeanor, professionalism, and poise is top notch!!! Would love to have these types of interactions in store!
PSA grades are meaningless if they cant give the same score to the same card
lottery
After seeing the Raichu go up in grade I really want to see a video where someone cracks open a grade 9 or 10 and submits it repeatedly to see if it consistently grades the same.
To skip the questions go to 11:27
The 10-minute glazing session lol
Thank you! Leonhart was quite annoying with the questions this video. He would not stop asking the same questions and it almost felt like he was harassing the poor guy.
@ I felt the same way
8:08 can we bring it down to a higher level? Bro these questions don’t even make sense
Keith deserves a raise, a promotion, and all of the above!
I love what Ryan Cohen has done with GameStop.
Buy. Hold. Shop. DRS.
Leonhart ur cringe asf! 15:00
Keith is a great brand ambassador, I hope Gamestop appreciates what they've got with Keith
Watched part 1 yesterday, what a timing. Also, Keith you're a legend.
I love Keith fr such a genuine guy!!! it's hard to find people like that now and days
I’m a straight male in my early 40s who loves the hobby because it’s something me and my 9 year old son can do together but I just wanted to give some support to Keith: you’re a nice looking older gentleman and have nothing to worry about. As someone that understands, don’t be so hard on yourself; you deserve praise.
Thanks for helping Leon, Keith!! You are an amazing person!
Not gonna lie, I'm gonna need more Keith in more videos....... WE LOVE YOU KEITH!!!! THE GOAT!
Keith is a very good sport about the video filming and made it very enjoyable to watch. His customer service and how he articulates his feed back to all your questions are impressive. Gamestop should be very lucky to have Keith. Also idk if it was explained very clearly, but could someone walk in, place a online order for that specific psa card that was at that specific store then just pick it up from that store same day? it seems like Leon was trying to ask that at the very end but I didn't get a clear answer for it it seemed.
Keith could absolutely be an official representative for GameStop. His presence is great on camera. He talks so clearly and seems extremely knowledgeable.
Keith man you’re the best! I completely get not liking how you look on camera like I hate taking pictures myself but you’re a great dude dw about anything! You’re awesome