Hi ash! Thanks for these tips… Appreciate your efforts for us.. I have a question for you…i have removed all other zones from skip courier app…how do i add them again?
Hey Ash yeah it’s crazy how Uber expects us to confirm the order when 99% of the time the bag is already closed/sealed. Some restaurants in my area fail to seal the bag completely and when one is carrying the bag, the seal breaks and customer assumes we tampered with their order. I’ve also had employees give me an attitude when I ask if a straw is in the bag especially when I ask for a straw just in case. On one order from McDonalds, for example, the customer flagged me down informing me that they forgot the shakes. The restaurant wasn’t far away, so I went back there and asked for the shakes to be made. Although they double checked the order to show shakes weren’t on there, they still made the shakes. The customer was shocked when I arrived with the shakes. Customer explained that his wife meant to include shakes but there was probably something wrong on the app. I ended up getting an extra $25 for that order.
Yeah we get accused far too much but it was nice what you did and even got more for it. Sometimes customers truly show us how much they care by giving us more tip so that's awesome
Here's a tip and a warning and that's be prepared for customers who message you to pick up something from the restaurant after you left. Because believe me that happens alot just follow the rule of if it ain't on the order and I've already picked up and left with the order sorry to say it but unfortunately for you customer you're shit out of luck.
@@dmreddragon6 exactly and that's exactly why I never go back to the restaurant once I left that's it it's not my problem. Because I had customers who texted me after I left and said do you kind going back and getting me something and my answer is always the same NO! NO! HELL NO!
Uber does this thing on most of the orders, where they don't show the drinks, and their not in the count. There's room for them, they just don't put 'em up for ya. It isn't until I verified the order, I tap on customers name, get all the nitty gritty details which will include drinks. I've never seen this issue mentioned. Maybe it is different on iPhones? I noticed android users have a second rated app experience compared to iPhone . We don't even get the coffee cup (or its features), and my friends with iPhones get more offers, and we're in the same area.
When restaurant frget to seal bag and hand to delivery driver "As is" to deliver, customer think driver damaged or open bag; not true! If seal is not on bag, sometimes restaurant don't feel like grabbing a seal to put on bag and just hand it to driver the way it is ( open and unsealed). Sometimes, they don't separate food and put all in 1 large paper bag and weight of food so heavy that it breaks seal automatically when you pick up bag off counter. Both incidents has happened to a delivery driver I know and the person punished for it, for something the restaurant failed to do. Customer dropped delivery person's ratings, both times.
Here as A 2000+ trip Driver for the past 8 months and all I have to say is thank you madam for fighting the good fight.
Haha thank you for the comment! Always trying
Love the new lid you've been rockin in recent videos. Seems to trigger my hankering gʻfor a nice malty dopplebock 😃
Hahahaha , it's nice to have a change. I appreciate the compliment Maxi!
Hi ash!
Thanks for these tips…
Appreciate your efforts for us..
I have a question for you…i have removed all other zones from skip courier app…how do i add them again?
So you can't if they don't offer that location anymore, you have to wait until they free up again sadly.
Hey Ash yeah it’s crazy how Uber expects us to confirm the order when 99% of the time the bag is already closed/sealed. Some restaurants in my area fail to seal the bag completely and when one is carrying the bag, the seal breaks and customer assumes we tampered with their order. I’ve also had employees give me an attitude when I ask if a straw is in the bag especially when I ask for a straw just in case. On one order from McDonalds, for example, the customer flagged me down informing me that they forgot the shakes. The restaurant wasn’t far away, so I went back there and asked for the shakes to be made. Although they double checked the order to show shakes weren’t on there, they still made the shakes. The customer was shocked when I arrived with the shakes. Customer explained that his wife meant to include shakes but there was probably something wrong on the app. I ended up getting an extra $25 for that order.
Yeah we get accused far too much but it was nice what you did and even got more for it. Sometimes customers truly show us how much they care by giving us more tip so that's awesome
I don’t have an emergency kit. Never actually thought about it. Not sure why it never crossed my mind lol.
I’m going to look into one though
Haha yeah I've had one since before gig work , they are handy when you need one lol
Great video, Ash! I pretty much agree with you, couldn't have said it better lol Hope you're having a good one Ash!!
Thanks Kenny! I tried haha
how do you track your mileage?
I don't track my mileage , I track my gas based on gas stubs
Here's a tip and a warning and that's be prepared for customers who message you to pick up something from the restaurant after you left. Because believe me that happens alot just follow the rule of if it ain't on the order and I've already picked up and left with the order sorry to say it but unfortunately for you customer you're shit out of luck.
Side note to this; most customers that ask for more than was originally requested won't tip you more for going above, and beyond.
Just tell customer to go through app again to place another order, you don't get paid for it a 2nd time, if it is not on the app.
Very true! We don't get paid to do the added extras. I get annoyed when they assume I'll go back to the restaurant and get it for them...not happening
Exactly ash if it ain't on the order the it ain't my problem it's the customer's problem.
@@dmreddragon6 exactly and that's exactly why I never go back to the restaurant once I left that's it it's not my problem. Because I had customers who texted me after I left and said do you kind going back and getting me something and my answer is always the same NO! NO! HELL NO!
Uber does this thing on most of the orders, where they don't show the drinks, and their not in the count. There's room for them, they just don't put 'em up for ya. It isn't until I verified the order, I tap on customers name, get all the nitty gritty details which will include drinks.
I've never seen this issue mentioned. Maybe it is different on iPhones? I noticed android users have a second rated app experience compared to iPhone . We don't even get the coffee cup (or its features), and my friends with iPhones get more offers, and we're in the same area.
That's interesting , I see the drinks when I click on details every time and I'm an android user. I wonder why you don't see them.
@@DashWithAshinCanada - Didn't you also mention the coffee cup feature? I don't get that either, but my friends that have an iPhone do.
@@DashWithAshinCanada -For a couple months I kept wondering why the screen didn't show a drink, yet the restaurants were giving them to me.
When restaurant frget to seal bag and hand to delivery driver "As is" to deliver, customer think driver damaged or open bag; not true!
If seal is not on bag, sometimes restaurant don't feel like grabbing a seal to put on bag and just hand it to driver the way it is ( open and unsealed).
Sometimes, they don't separate food and put all in 1 large paper bag and weight of food so heavy that it breaks seal automatically when you pick up bag off counter.
Both incidents has happened to a delivery driver I know and the person punished for it, for something the restaurant failed to do.
Customer dropped delivery person's ratings, both times.
That's true , it could go either way. I find we always take the blame one way or another
we want more tip :)
Hahaha always!
uber should increase the base fare too i’m so done with $3 for 4-5kms
Here is an extra comment for the algorithim!
Hahah love it thank you!